Uolis Nah

Mexico , Riviera Maya / Playa del Carmen
RIVIERA MAYA , Carretera Tulum-Coba
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50 reviews shown

10/10

Exceptional

05 Apr 2022

Jarrod

if you’re looking for a cute small place to stay Uolis Nah is perfect. the rooms are clean and functional. the staff(especially Sam) were polite, professional, and helpful making this trip amazing. highly recommend

Leisure Self

10/10

Exceptional

20 Nov 2021

Johan

Good relaxed stay

We had a great stay, 13 nights in total. Good standard on our double room (#11) overlooking the pool. It's just a few minutes walk to the main street, close to grocery store, bank and a few restaurants (with loads of them another 5-15 minutes walking along the main street). About a 10 minute taxi ride to the beaches.

Partner

10/10

Exceptional

06 Nov 2021

christopher j

Great place

It was excellent. Beautiful layout and service was great.

Partner

10/10

Exceptional

06 Oct 2021

marc j

This is an amazing property to stay at .. it is not a resort or secluded hotel. It is a boutique hotel conveniently located on the corner of town near a grocery store with the best ATM, COVID testing and street vendors/restaurants nearby. The staff were phenomenal. Marco was the best host and gave amazing help with all things. The hotel was so clean, cute and cozy. It is on a major road but it was still quiet. I would easily stay there again. There was an excellent breakfast every morning with papaya, watermelon, bananas with yogurt drizzled and granola ... toast with butter and jelly ... fresh squeezed juice and coffee. The chef couldn't have been kinder. The rooms were cleaned daily to perfection. The shower was modern with great water pressure and shower head .. so nice! The room was very modern. Such a cute place that felt right. I enjoyed the pool daily. This hotel only has 11 units which kept it so personal and cozy ... it was probably less than half full so you got great individual attention. This place is a total win if you want convenience to town (walking there is easy), comfort, recognition because you are not lost in a crowd of hotel guests, and the price was right. This place has it all with really great staff/hosts. Rent this if you don't want a generic resort.

Leisure Self

10/10

Exceptional

22 Apr 2021

Verified traveler

Uolis Nah is a peaceful, private oasis on the edge of central Tulum. The cone-shaped rooms are beautiful and spacious, the pool is perfect for an afternoon swim, and the staff could not possibly have been more helpful or friendly.

They helped us rent scooters, bikes, directed us to lesser-known cenotes, and made the hotel a great place to wake up every morning. I could not recommend the place more highly if you're looking to avoid the crowded tedium of the strip of fancy hotels along the coast (which sucks huevos)

Leisure Partner

4/10

Poor

19 Mar 2021

Verified traveler

The room is spacious and fairy close to food and transportation but is on a very busy road thus it is very noisy, you hear trucks and busses all day and night. The room could be most tastefully decorated but is kind of tacky. They clean the room and hallway with an awful smelly perfume so it was difficult to breath in the room. There are many better options that are in same price range

Leisure Self

8/10

Excellent

04 Feb 2021

Jhonatan

Buena opcion

Es un buen hotel para estancias cortas, la limpieza es buena y la atencion también, lo único que podría mejorar es el desayuno .

Partner

8/10

Excellent

06 Mar 2020

Camille

Lovely property. Friendly staff

Self

10/10

Exceptional

24 Jun 2019

Verified traveler

This is the cutest little community of villas and perfect for a stay in Tulum, especially if you have rented a car! The rooms were spacious with creative design with a nice balcony. The location is just off the main strip of Tulum, so everything was so convenient. Staying here was also less expensive than staying down in a resort, so we were able to splurge on more elaborate excursions and activities. The staff was genuinely interested in helping us with information we needed and helped make the visit that much more special. We had a wonderful stay here and can't wait to come back!

Leisure Partner

10/10

Exceptional

11 Mar 2019

Verified traveler

Great staff, nice breakfast, beautiful pool, great location.

Leisure Family

8/10

Excellent

04 Feb 2019

Verified traveler

Small, quaint., cute, friendly. Close to everything.

Leisure Partner

10/10

Exceptional

06 Jan 2019

Verified traveler

The property felt like a tropical paradise. It was perfect. The only thing that we didn’t like was limited parking.

Leisure Friends

6/10

Pleasant

06 Jan 2019

Verified traveler

The rooms are fun and if you plan to cook they’re convenient with four burners, fridge, and sink. They’re also relatively spacious but could use an upgrade. Just changing the lightbulbs in the room would be an improvement. AC worked alright, but oscillating fans were re-wired in a sketchy way and we overall felt we paid too much per night despite the high season.

Leisure

10/10

Exceptional

24 Nov 2018

Ole Knut

Nice and friendly hotel with very helpful staff. Very clean!

Friends

8/10

Excellent

09 Jul 2016

Geoffrey

Good value and excellent service

Good value and good location. Bikes basic but great for cycling to Tulum ruins early to miss the crowds. Would recommend.

Partner

8/10

Excellent

07 Jun 2016

Daniel A.

Creative structures

Beautiful place, creative style, with tropical ambience. ..road noise was the only real negative

Partner

6/10

Pleasant

03 May 2016

Verified traveler

Decent hotel

Upon check in, i was surprised to find out that the room had no air conditioning. This made it very difficult to sleep every night. There were also a lot of bugs in the room. The shower had no hot/warm water. The stove also did not work. I looked forward to using a hammock, which was shown on the website. However, my patio had no hammock. There was only a chair sized hammock by my front door.

10/10

Exceptional

22 Mar 2016

Kathy

Would def go back!

Excellent stay here at this hotel. It was more than expected. Atmosphere is great. Has a mini kitchen and a good size shower! It's was very well kept. I loved the hammocks located in each room, def gave the feeling of being in Mexico. Located a little far from the center, but the hotel provides free bikes to get around. The only problem was that it rained our last night there and somehow the water slipped in through the cracks. Not sure where the water came from but before I knew it there was water on the ground. I think they came from the Windows. Not a big deal, none of my belongings got wet. The staff was tremendously helpful and the breakfast was more than expected as well. Def a 4 star hotel!

8/10

Excellent

04 Mar 2016

Robbo

A good central spot at the right price.

The staff were only too pleased to be helpful and sort out the usual problems (water - cups - towels etc). The breakfast was far better than the advertised 'continenta' - on offer were cold meats -cheese - toast - jam - juice and loads of coffee. The rooms were spacious and the bed comfortable. The manager Enrico spoke English well (for an Italian) so no problem making ourselves understood.

4/10

Poor

21 Feb 2016

Neil

the room is clean, the Hotel is OK.

The room was clean. We could not connect to the internet. No a/c. The TV didn't work, we booked for three nights but they only had room for two nights. They gave us a discount due to lack of space for third night. The continental breakfast was good. The coffee was excellent. I am trying to temper my negatives because my gopro and my laptop were stolen in the Playa bus station or on the bus to Tulum,

Partner

8/10

Excellent

12 Feb 2016

Xuesong

Nice hotel for short stay

We stayed 1 night during visit Tulum. A small hotel, not easy to find. Took us half hour to finally find this hotel (asked 3 people, only 1 man gave us right direction). But the hotel is really nice, about 8 rooms in total. Room has a kitchen with necessary appliance, so we can cook a little bit. Free wifi, Free parking, and Free breakfast. Drive 10 minutes to the Tulum Maya Ruins. Drive about 30 minutes to Xel-Ha.

Family

10/10

Exceptional

21 Dec 2015

Anup

Close to Gran Cenote

Nice spacious place. Excellent for the price we paid!!! Nice breakfast, close to Gran Cenote, friendly and helpful staff. Would recommend.

Partner

10/10

Exceptional

08 Jun 2015

Janelle

Not too far and not too close

It's a perfect middle ground for all the activities in Tulum! A bike ride, short taxi, or nice walk away from the city center, beaches, ruins, cenotes, and the ado bus station!

The staff was extremely friendly and very helpful with any questions or concerns we had. Every day when we returned from our outings, our beds were made and the room looked clean.

8/10

Excellent

03 Jun 2015

Vinit

Good Stay

beautiful hotel. 3 km from the beach area & downtown tulum .. comfortable rooms & good staff.

Partner

4/10

Poor

26 May 2015

Caroline

Great for young travelers or backpackers.

We stayed at this hotel for one night in between our drive from Villadolid to see Tulum and Muyil the next day. When we arrived, the credit card machine was down so we had to get cash to pay the hotel which wasn't a big deal just a bit of a hassle. We went into the hotel and planned to rest for a few hours before going back out for dinner. There was a knock at our door and the owner wanted to drop off a TV. We were so exhausted we didn't even notice the TV wasn't in the room at checkout. So we let the owner/employee in to bring the TV and install it. After we rested we walked into town to have dinner. When we got back to the hotel, the TV was gone. The employees working didn't say anything to us and we were a little shocked the employees just entered our room. We were worried some of our things had been stolen, but we didn't see anything missing. More than anything the experience left us on edge as we didn't know if the employees were going to enter our room at any other point in time. Also the hotel is across the street from a gentleman's club, which played loud music all day and night.

6/10

Pleasant

28 Apr 2015

michael

T0 much money for this hotel.would not come back

well did not know on 1st floor there is no air, 100 degrees outside so never again, no tv again did not know this, the breakfast was ok, but when the food on the table ran out thats it, the lady siting at the desk would look and do nothing, have to ask for more then would bring out very little, highway right in, town 15 min,. walk.

Family

10/10

Exceptional

23 Apr 2015

Paul

That's hospitality

Excellent experience! A misunderstanding was solved on the spot: I thought the room came with airco (as my confirmation mentioned by error), but the standard room does not come with it. After a pleasant chat with the empathetic owner, I got an upgrade to the superior room (literally one floor above) with airco at no extra charge. Now that's hospitality. The pool was cute and great for 3 and 6 years old, room with a view and solid sleep, breakfast with cheese and yogurt (in that price category, exceptional). Highly recommended.

Family

4/10

Poor

18 Apr 2015

Sathya

Not unless I have no other choice!!

I stayed here with my family (one young child) for 2 nights. I am very disappointed to post this review because the people in this hotel were very kind and my kid played with the two young kids of the hotel owner.... but anyway, here goes.

Nice things:-
* Hotel is located by the junction to the Tullum/Playa highway intersection so easy to find
* Its right next to Grand Cenote which is 3km from this place
* There are lots of restaurants which are fairly good value for money (compared to Boca Paila)
* Its 2km from the Tullum Ruins & Tullum beach
* The staff were accommodating
* You can get a free bike to rent to go around the city.

Not so good:
* If you booked the hotel in USD, bring USD because they use a fairly expensive exchange rate if you pay by MXP. Also, if you want to pay by card, they charge you 3% more on top of the exchange rate after doing the conversion to MXP - They cant charge your cart in USD either.
* The room was average. The killer was that there is no AC and the fan didn't run. - We complained and it was fixed the next day.
* The breakfast was complimentary but simple. No complaints there - but it was not properly covered so we had fly inside the milk can. Could do with a bit of hygiene here!

Family

4/10

Poor

22 Mar 2015

yuval

Locate in the middle of high way - don't book!

very old & small place locate in the middle of a high way and far away from the beach and the photos you see on its internet page.
the \"pool\" is a small pound.
Bottom line – don’t fall into the marketing trap..

Family

6/10

Pleasant

24 Jan 2015

Bernard

Bargain accomodation

Interesting architecture (round room). The 'free' loaner bikes are in poor shape resulting in a uncomfortable ride.

Family

2/10

Poor

19 Dec 2014

Verified traveler

Incorrect contact information

I had made a reservation through hotels.com and unfortunately I had to cancel it. Trying to get their phone correct phone number was impossible. Their contact information on hotels.com and on their website was incorrect. I tried calling hotels.com and couldn't speak to anyone. I had to email the hotel directly and their answer wasn't helpful at ALL. I never made it to the hotel so I am unable to rate it properly, I just now they have zero customer service.

Partner

10/10

Exceptional

23 Nov 2014

Sonia

Lovely staff, lovely stay

Lovely hotel with rooms set around a swimming pool with tropical plants and hammocks. The room was really homey with a kitchenette and separate dining and seating area. Great shower with a lovely unique mosaic tiled floor. Breakfast was served outside in the garden area which was nice. Lovely lady let us into our room as soon as it was cleaned as we arrived early, and let us have coffee and a croissant too. We made full use of the free bike usage which was really convenient. Beautiful cat lived in the hotel too!

Partner

8/10

Excellent

29 Jun 2024

Akihiro

モーテル的なホテル。フレンドリーなスタッフで安心できる。茶トラのネコちゃんも店番を頑張っている。アメニティが石鹸のみでシャンプー、歯ブラシが無いのでその点注意が必要。全体的には良いホテルなのでオススメできる。

Business Friends

6/10

Pleasant

05 Feb 2023

Mariana

Los alrededores me parecen peligrosos, o al menos muy oscuros y solos, no había agua caliente ni funcionaba la TV, la entrada no se ve claramente, no sabían si ya había pagado la habitación o no, no hay facilidades si llevan maletas grandes y les tocan pisos superiores, el desayuno es muy limitado, pero las personas al menos en el restaurante si fueron amables pero no así quien dirigía.

10/10

Exceptional

13 Dec 2021

Josep Anton

Genial

Hotel espectacular, muy bonito. El personal es muy amable y te ayudan en todo. Esta a un corto paseo del centro y de algun cenote. El wifi funciona muy muy bien

Partner

10/10

Exceptional

23 Nov 2021

Luis Fernando

Genial!!

El hotel está ubicado en una calle principal, de fácil acceso y cerca de super mercado, habitaciones super cómodas, buena presión de agua, puedes ir caminando al centro de Tulum. Tiene parking en las instalaciones.
El ambiente es genial!
El wifi es bueno y además tiene acceso a Netflix. Muy recomendable

Partner

10/10

Exceptional

04 Oct 2021

Carolina

Excelente

Leisure Family

10/10

Exceptional

30 Jun 2021

Verified traveler

Excelente estancia

Fue un proceso rápido, expedito y amable. Nos atendieron correctamente y nos brindaron toda la información que necesitábamos. Es una gran opción para vacacionar de forma íntima y con privacía.

Partner

2/10

Poor

25 Jan 2021

Verified traveler

Llegamos a las 9 de la noche y no respetaron la reservacion, habian sobrevendido los cuartos y me querian mandar a otro lado

Business Self

10/10

Exceptional

13 Mar 2020

Lady vianey

Excelente lugar para star en pareja o familia, muy comodo y sobre todo centrico

Partner

8/10

Excellent

07 Aug 2019

Cristian

El lugar está muy bonito, la habitación estaba muy libda, amplia y limpia, con todo lo necesario para pasar una buena estancia, la atención me pareció muy buena y el desayuno estuvo rico! La piscina estaba calida, buena para una buen rato!

Leisure Family

10/10

Exceptional

23 Apr 2019

Gabriela

Excellent

Hermoso hotel, muy comodo y el servicio excelente.

Family

10/10

Exceptional

09 Apr 2019

Verified traveler

Excelente lugar, muy limpio, super ubicacion, alimentos muy ricos, un lugar muy acogedor con todo lo que necesitas para pasarla super.

Super recomendable

Business_and_leisure Partner

10/10

Exceptional

19 Mar 2019

Eliseo

El desayuno falta especificar que solo es Huevo y frijol. Ya que habemos personas que no comemos huevo . Gracias lo demás muy rico (Fruta)

Leisure Partner

8/10

Excellent

12 Sep 2018

Verified traveler

Fue buena le falta un poco de amabilidad del recepcionista, pero en lo general el hotel es bueno

6/10

Pleasant

02 Aug 2018

Carlos

Un hotel cómodo

La ubicación, muy cercana a Tulum, lo que me era importante, pero está a media carretera y aunque no es ruidoso, es algo incómodo porque se siente uno un poco expuesto

8/10

Excellent

23 Jul 2018

Hugo Alberto

Calificación positiva

En general la estancia fue buena, el único punto a mencionar es que no estaba en servicio por tratamiento al agua! Recepción buena y amable. Si regreso!

Partner

10/10

Exceptional

19 May 2018

gerardo

Muy buen servicio en todo

Family

4/10

Poor

30 Jan 2018

Verified traveler

Vi blev väldigt besvikna på rummets renlighet. Lakanen var smutsiga, golvet var alltid smutsigt och klibbigt trots städning osv. Lamporna funkade inte ens i badrummet och rummet var väldigt mörkt.
Hotellet är väldigt långt från hotell zon arean i Tulum. Vilket är synd för det är där du har stranden, bra restauranger och allt annat. Vi fick betala väldigt mycket åt både taxi och hyra cyklar för att ta oss dit flera gånger under en och samma dag.

Family

8/10

Excellent

05 Feb 2017

Anneli

Var nämnt att de har gratis cyklar att använda. För det första var det bara två cyklar per rum. Då de en dag hade två cyklar hade de inte lås till dem.
Bra frukost och personal.

Family