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Casa Malca

Riviera Maya / Playa del Carmen · Mexico

Carretera Tulum-boca Paila Km 9.5View location

9.2/10Excellent461 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Malca

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy Fusion cuisine at Philosophy, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.

A complimentary cooked-to-order breakfast is served daily from 8 AM to 11 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tulum?

This hotel has 1292 square feet (120 square meters) of space consisting of a conference center and 3 meeting rooms.

Read more about this hotelShow less

With a stay at Casa Malca in Tulum (Zona Hotelera), you'll be a 1-minute drive from Sian Ka'an Biosphere Reserve and 14 minutes from Tulum Mayan Ruins. This family-friendly hotel is 8.4 mi (13.5 km) from Gran Cenote and 16.3 mi (26.3 km) from Xel-Há Park.

Make yourself at home in one of the 70 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected.

Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tulum? This hotel has 1292 square feet (120 square meters) of space consisting of a conference center and 3 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No elevators By ocean Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 420 per vehicle (roundtrip, maximum occupancy 4)
    • Pet fee: USD 40 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between 12:30 AM and 1:00 PM
    • Late check-out is available for a fee (subject to availability)
    • Service fee: 10 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Tulum Beach 0.1 km / 0.1 mi
Sian Ka'an Biosphere Reserve 0.6 km / 0.3 mi
Ven a la Luz Sculpture 2.4 km / 1.5 mi
Playa Akun 3.6 km / 2.2 mi
Beach 5 km / 3.1 mi
SFER IK 5.7 km / 3.5 mi
Jaguar Park 6.4 km / 4 mi
Tulum National Park 6.5 km / 4.1 mi
Jaguar Viewpoint Tulum 6.6 km / 4.1 mi
Acceso al Parque Jaguar 6.6 km / 4.1 mi
Las Palmas Public Beach 7.9 km / 4.9 mi
Hunab Lifestyle Center 8.6 km / 5.4 mi
Playa Paraiso 8.8 km / 5.5 mi
Holistika Art Walk 10.5 km / 6.5 mi
Dos Aguas Park 11.1 km / 6.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 70
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Garden
Show 18 more facilities & services
  • Terrace
  • Bicycle storage
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Children’s swimming area
  • Children playground
  • Game room
  • Sauna
  • Steam bath
  • Spa treatments
  • Breakfast
  • Minimum check-in age: 18
  • Fitness
  • Volleyball
  • Beach volleyball
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR GARDEN VIEWSUITE • SUPERIOR GARDEN VIEWSUI.GV-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    SUITE SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE GARDEN VIEW KING BEDJUNIOR SUITE • GARDEN VIEW KING BEDJSU.GV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    JUNIOR SUITE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEWJSU.VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    JUNIOR SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE GARDEN VIEWJUNIOR SUITE • GARDEN VIEWJSU.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    JUNIOR SUITE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEWSUITE • GARDEN VIEWSUI.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    SUITE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GARDEN VIEWSINGLE • GARDEN VIEWSGL.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    SINGLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BEACH FRONTSUITE • BEACH FRONTSUI.BF

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    SUITE BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRAND WITH VIEWSSUITE • GRAND WITH VIEWSSUI.GD-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    SUITE GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE BEACH FRONTJUNIOR SUITE • BEACH FRONTJSU.BF

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    JUNIOR SUITE BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEW KING BEDSUITE • GARDEN VIEW KING BEDSUI.GV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Malca

    SUITE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

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    Casa Malca

    SINGLE STANDARD

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    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

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  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

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    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

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    Casa Malca

    JUNIOR SUITE STANDARD

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    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

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    Room code: JSU.ST

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  • Room GRANDRoom • GRANDROO.GD

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

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    Casa Malca

    Room GRAND

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

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    Room code: ROO.GD

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  • SUITE OCEAN FRONTSUITE • OCEAN FRONTSUI.OF

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN FRONT

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    Casa Malca

    SUITE OCEAN FRONT

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    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN FRONT

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    Room code: SUI.OF

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  • TOWNHOME GARDEN VIEW KING BEDTOWNHOME • GARDEN VIEW KING BED • 1 Bedroom • 120 m²TWH.GV-KG
    TOWNHOME GARDEN VIEW KING BEDPhoto unavailable16 photos

    Room overview

    Non-smoking room
    Room size
    120 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TOWNHOME
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

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    Casa Malca

    TOWNHOME GARDEN VIEW KING BED

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    16 photos

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    Room overview

    Non-smoking room
    Room size
    120 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TOWNHOME
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWH.GV-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Malca

9.2
Excellent
461 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
07 Jul 2026
Yvonne
I Loved it!!
Exquisitely styled . I loved the Art work
It was such a vibe and the staff was so kind and helpful everyone really went out of their way to be
Hospitable!!!
Loved the spa!! 🌟🌟🌟🌟🌟
Partner
10/10
Exceptional
03 Jun 2026
Andrew
We had an exceptional stay at Casa Malca from start to finish. The entire experience exceeded our expectations.

The staff were outstanding throughout our stay—friendly, attentive, and always willing to go the extra mile to ensure everything was perfect. Nothing ever seemed too much trouble, and their genuine hospitality made a lasting impression.

The location was ideal for us: peacefully removed from the busier party areas, yet still conveniently close to a great selection of restaurants, bars, and local attractions.

The property itself is beautiful, with its unique design, eclectic artwork, and distinctive character creating a truly memorable atmosphere. Every detail adds to the charm and brings the hotel to life.

Breakfast was another highlight. Each morning we enjoyed ordering from a varied menu, and every dish we tried was fresh, well-prepared, and delicious.

We genuinely could not fault our experience at Casa Malca. It is a special place that combines luxury, character, and exceptional service, and we would highly recommend it to anyone visiting the area.
Partner
10/10
Exceptional
16 May 2026
Eric
Great hotel with nice beach, pool and food! Staff was very friendly. Highly recommend Casa Malca!
Partner
10/10
Exceptional
26 Apr 2026
Linda
Beautiful views and property is amazing
Partner
10/10
Exceptional
19 Mar 2026
Samantha
My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
Family
10/10
Exceptional
02 Mar 2026
galina
Our stay at Casa Malca was absolutely wonderful from beginning to end. From the moment we arrived, we felt welcomed and cared for, and that feeling stayed with us throughout our entire stay.
The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time.
Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea.
The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible.

The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting.

Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return.
8/10
Excellent
26 Jan 2026
richard
Staff was great, the hotel was not too crowded so it was enjoyable.
Leisure Partner
2/10
Poor
28 Dec 2025
Hazal
Unfortunately, our experience did not meet expectations, especially considering the price point.

Housekeeping was not properly carried out. Only the bed linens were changed; the trash was not collected, and the floors were covered with hair, which was quite disappointing in terms of cleanliness.

There was only one restaurant open during our stay, and this was not communicated clearly at check-in. We were told that we would be contacted and our phone number was taken, but we were never reached.

Although this was our honeymoon, no small gesture or acknowledgment was made, which we found disappointing.

Overall, the hotel feels extremely overpriced for what it offers. The room was dark, poorly ventilated, and had an unpleasant smell, making it uncomfortable to stay in for long periods.

Service was also inconsistent. Unless a tip was given, it was very difficult to find a waiter, and on some occasions, orders took hours to arrive or never arrived at all. The menu was very limited as well.

Overall, this was a very unusual experience, and unfortunately, it did not feel worthy of a destination as special as Tulum.
Partner
10/10
Exceptional
02 Dec 2025
Bradley
Our experience at Casa Malca was great. We checked out from another
10/10
Exceptional
01 Dec 2025
Katherine
My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
Leisure Family
10/10
Exceptional
30 Nov 2025
Sara
My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Partner
10/10
Exceptional
19 Nov 2025
Yadimar
The room and the staff were amazing.
Leisure Partner
10/10
Exceptional
11 Nov 2025
Edward
One of the most beautiful properties we’ve stayed in Tulum. The room and beach area.
Leisure
10/10
Exceptional
09 Nov 2025
Luz
Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Friends_and_family Family
10/10
Exceptional
29 Oct 2025
Tanquil
The room was beyond our expectations! Perfect. The staff was amazing! The whole place was simply magical!
Leisure Friends
10/10
Exceptional
03 Sep 2025
shahbaz
Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
Leisure Partner
8/10
Excellent
22 Aug 2025
lisandra
We enjoyed our stay in Casa Malca , the hotel is clean and relaxing , the only thing to mention is the food in the hotel , it's really EXPENSIVE and the taste is just OK. But we had lunch and dinner at the hotel next to for half of the price and amazing food .
Leisure Family
10/10
Exceptional
19 Aug 2025
Aira Mae
From the staff to the hotel … everything was perfect. Loved their breakfast . Great food and restaurant
Leisure Self
10/10
Exceptional
17 Aug 2025
JORGE HUMBERTO
Awesome service
Leisure Self
10/10
Exceptional
12 Jul 2025
Yan
Great staff
10/10
Exceptional
21 May 2025
Ivan
One of the kind
Leisure Self
10/10
Exceptional
01 May 2025
Julie
This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
Leisure Friends
10/10
Exceptional
29 Apr 2025
Cristobal
One of the best places I’ve stayed at in Tulum!
Leisure
10/10
Exceptional
16 Mar 2025
Jorge Andres
Amazing
6/10
Pleasant
21 Feb 2025
Sergei
it was better when i stayed 3 yeas ago.
Leisure Family
10/10
Exceptional
03 Feb 2025
AUBREY

Casa. Malca.

Awesome, great staff
Partner
10/10
Exceptional
01 Feb 2025
Cristiane
Great place to enjoy life. Treated like a royal couple.
Leisure Partner
10/10
Exceptional
24 Jan 2025
Raffaele
I did not receive an upgrade!
Leisure Partner
10/10
Exceptional
20 Jan 2025
abraham

Best hotel in tulum

Amazing week end getaway with my wife, best hotel in tulum by far. Impossible to come back to tulum and not staying in casa malca! Congrats guys and all staff
Partner
10/10
Exceptional
05 Jan 2025
Ivana
AMAZING property with even better staff. Would recommend. Beaches were beautiful, spa had a cold plunge, sauna, steam and jacuzzi that we utilized everyday. Staff was super friendly and attentive. Shops and restaurants surround the area making it a great location. Hope to be back some day!
Leisure Partner
8/10
Excellent
02 Jan 2025
Christos
The hotel was really nice, and the beach area was the best of tulum. The front desk was also amazing to us and the whatsapping was so convenient.

The only hiccups we had were that breakfast took over an hour to come to our table, while other tables received there’s first even though they arrived way after us. Also, the beach service was slow on the second day.

Otherwise we’ll be back and we can’t wait for the return!
Leisure Partner
10/10
Exceptional
31 Dec 2024
Paulo
Wonderful. Beautiful and well decorated property. Very friendly and professional staff. Food was delicious. We fel very welcomed the moment we set foor on the property. Highly recommend for adults and families.
10/10
Exceptional
03 Dec 2024
Danielle
Great experience
Leisure Partner
10/10
Exceptional
18 Nov 2024
Caroline
Beautiful property with lush landscaping. Beach and sand was perfection!!
Leisure Friends
10/10
Exceptional
08 Nov 2024
Izabela
Everything was great. A bit slow room service but outerwise excellent hotel.
Leisure Family
10/10
Exceptional
06 Oct 2024
Todd Owen
Our stay was amazing, and everyone went above and beyond to make us feel welcome. The place was absolutely beautiful. A big thank you to Luis for the stunning photos and showing us around, and to Alejandro for the thoughtful birthday cake. The team at the restaurant made breakfast a wonderful experience, with outstanding service every day. We’re truly grateful for everything!
Leisure Friends
10/10
Exceptional
23 Sep 2024
Lebsinay
Casa Malca exceeded every expectation I had. The hotel is absolutely stunning and the art pieces are just exceptional. The staff offers the best hospitality I have experienced in my many trips to Mexico. I will be returning soon to Casa Malca!
Leisure Partner
10/10
Exceptional
17 Sep 2024
Dixania
Great experience. Thank you Expedia .
Leisure Family
10/10
Exceptional
15 Sep 2024
Aisha
Relaxed and clean. Food was great and so was the staff. Rooms are big and the property is simply wonderful.
Leisure Family
10/10
Exceptional
03 Sep 2024
Karen
omg amazing!!!! best place ever
Leisure Friends
10/10
Exceptional
02 Sep 2024
Jason
Casa Malca is one of the most beautiful hotels I ever stayed at.
Leisure Partner
10/10
Exceptional
05 Aug 2024
Samuel
Casa Malca was a Dream!
Leisure Friends
10/10
Exceptional
22 Jul 2024
Ruben
The attention to the care of our stay was amazing . My second time for me and was even better !,
Leisure Partner
10/10
Exceptional
23 Jun 2024
YULEIDY
Excellent!!
Leisure Partner
10/10
Exceptional
03 Jun 2024
Marina
i came to celebrate my birthday and they welcomed me with a complimentary bottle of champagne and room upgrade, service was outstanding, they even gave me a spa discount and finally a beautiful candle as a birthday gift.
love this hotel, it was my 5th time staying in it.
Leisure Partner
10/10
Exceptional
26 May 2024
nissan
Stuff and service more them excellent!
Thank you
10/10
Exceptional
22 May 2024
Darrell
Very nice place, quite setting only downfall I can for see is when it's busy driving back to hotel takes a lot of time but overall a very nice place
10/10
Exceptional
06 May 2024
Olga
Everything was excellent, except overpriced restaurant.
Leisure Partner
10/10
Exceptional
29 Apr 2024
Karina
We love our stay at casa malca . The staff was so accommodating to us . Not only was the hotel beautiful but the staff made it more magical.
Friends_and_family Friends
10/10
Exceptional
30 Mar 2024
Branden
Unreal.
Leisure Family
10/10
Exceptional
18 Mar 2024
William James
Casa Malca is a truly unique hotel. Beautifully appointed with incredible art. The rooms are fantastic and the staff very warm, welcoming and helpful. I would highly recommend it for a stay in Tulum
Leisure Family
6/10
Pleasant
16 Mar 2024
ILANA
Rooms are very spacious and clean. Hotel is nice but very quiet, absolutely no vibe. Food is good at breakfast but the service is TERRIBLE…. Very slow. Second time at the hotel… most likely the last time.
Leisure Friends
10/10
Exceptional
12 Mar 2024
Kremena
It was perfect
Leisure Family
6/10
Pleasant
22 Feb 2024
Ardavan
Expected a lot more from this hotel. Food was average. Not a pleasant smell in the room shower. Nice art gallery. Rooms are decorated nicely. Overall an average experience. Will not come back.
Leisure Partner
10/10
Exceptional
18 Feb 2024
Karl
The whole property is amazing. Staff was very friendly and accommodating to whatever we asked of them. The unique artwork really sets it apart from any other property that I have stayed at in the Caribbean.
Leisure
10/10
Exceptional
13 Feb 2024
YULEIDY
Excellent
Leisure Partner
10/10
Exceptional
08 Feb 2024
Anna
Truly exceeded all expectations! The room was spacious and clean. From the moment of arrival, the service stood out as exemplary, with a warm welcome and attentive assistance from the concierge team throughout the stay. Every interaction, from check-in to check-out, was met with professionalism and genuine care, making the entire experience unforgettable.
Leisure Friends
10/10
Exceptional
09 Dec 2023
Irina
Amazing stay. We loved the hotel and the food was great.
Leisure Partner
8/10
Excellent
02 Dec 2023
Albert
Beautiful large property with well maintained grounds. Quiet away from everything so much better to have a car. Area is super expensive (like London or NYC or maybe more). Huge rooms. Full breakfast.
Leisure Partner
10/10
Exceptional
26 Nov 2023
Osvaldo
Great place. Love it
Leisure Partner
8/10
Excellent
24 Nov 2023
sheldon
no slippers, shower caps. no mats to wipe off sand from feet outside rooms.
Leisure Partner
10/10
Exceptional
16 Nov 2023
Simon
Lovely service, beautiful rooms. Everything was top notch
Partner
10/10
Exceptional
08 Nov 2023
garry
Nice property, friendly staff
Leisure Family
10/10
Exceptional
21 Oct 2023
Trisha
Great resort. Didn’t get to eat at the main restaurant annoyingly as there were events that meant that other guests were not able to attend - was quite disappointing.
Leisure Family
10/10
Exceptional
14 Oct 2023
Ana Maria
As soon as we walked in the property they made sure we were welcomed with a refreshing drink. We arrived at 11am and our room was ready with a beautiful welcome note for anniversary. Alejandro our server at the beach was always so attentive and went above and beyond to make our day pleasant. The breakfast that is included with the stay was full of pastries, fruit, appetizer and an entree. The staff at the beach, restaurant and lobby were always asking us what we needed. We went with our 10 month old baby and 4 year old daughter and they loved the pool, beach chairs, and all the art throughout the property. For sure it was an unique boutique hotel!! Will definitely recommend it to all our friends and family and will come back soon
Leisure Family_with_children
10/10
Exceptional
06 Oct 2023
Tiffany

The best in Tulum

The was my 3rd visit to Casa Malca. I went for the birthday and they treated me so very well. The service and staff are the best in Tulum.
Self
10/10
Exceptional
05 Oct 2023
Kristina Diann
I loved the friendliness of the staff. We celebrated our 1 year olds birthday here and they went above and beyond to accommodate us. The resort was always clean and well taken care of. The food was prepared well and tasty. Artwork was amazing. Very nice place!
Leisure Family
6/10
Pleasant
24 Sep 2023
ANDREA
My 6 night stay was ok. I didn't love the hotel and found things to be cheap and tacky. It also smells of mold because they have all these old furnishings and rugs everywhere. The AC unit in my room, 203 smelled of mold. The water on the first day also taste like mold. The beach is nice and the breakfast was very good. They have a nice spa area that you can use for a fee and i had an experience of the lights being turned off on me and then a lame explanation from management like i was a child and didn't know how spa services go. I wouldn't stay again and i wouldn't pay as much as they charge to stay here.
Leisure Self
10/10
Exceptional
28 Aug 2023
Richard
Superior service form the entire staff. They go the extra mile to make your stay as enjoyable as possible.
Leisure Self
10/10
Exceptional
20 Aug 2023
Jesus
Great hotel to spend some time to relax and enjoy !
Leisure Family
10/10
Exceptional
07 Aug 2023
Kevin

Love this hotel!

We've stayed here multiple times and the service and hotel are always excellent.
Partner
8/10
Excellent
29 May 2023
Stephen James Booker
I love it! But…………… it’s at the end of the strip, so it’s a longer walk to get to the center. Taxi drivers are everywhere, but they over charge tourists these crazy prices.
2/10
Poor
15 May 2023
Yuksel
You got it with my card for your four-day holiday, which I bought for 2177 $, 2300-odd dollars have been withdrawn, I don't think I will buy anything with you again
10/10
Exceptional
10 May 2023
Tahira
Nice rooms and breakfast was amazing.
Leisure Partner
10/10
Exceptional
08 May 2023
Hussein
Amazing unique hotel with, stunning beach and great service
Leisure Partner
10/10
Exceptional
27 Feb 2023
Daniel
El servicio e instalaciones fueron excelentes
Leisure Friends
8/10
Excellent
08 Jan 2023
rosalva
It was extremely expensive.
Leisure Family
10/10
Exceptional
18 Oct 2022
Jason
Loved it!
Leisure Family_with_children
10/10
Exceptional
09 Oct 2022
Israel
Best place to stay!
Leisure Family_with_children
10/10
Exceptional
02 Oct 2022
Hector
Stayed here for 4 nights and will say it is hands down an incredible place to visit! From the staff to the views, the decor, just beautiful. The ambiance and SERVICE is LEGENDARY. The atmosphere felt very relaxing, the food was delicious! Casa Malca is a once in a lifetime kind of place. Thank you so much!
Leisure Partner
10/10
Exceptional
27 Sep 2022
Noemi

Best Luxury Hotel

Best hotel we have stayed in a long time very amazing staff
Partner
10/10
Exceptional
29 Aug 2022
JAQUELINE
This place was better than expected. The staff was super attentive and friendly. The room was always spot on clean and the food was excellent. Would recommend anyone to stay here.
Leisure Partner
10/10
Exceptional
15 Aug 2022
Towbey
Staff was great! the hotel was amazing!
Leisure Partner
10/10
Exceptional
13 Aug 2022
Haley
Great stay, will be back!
Leisure Partner
4/10
Poor
11 Aug 2022
Shavonne
We stayed one night at casa Malca and arrived at 730 pm. Upon arrival it was pouring down rain and the grounds were really muddy. There is no cart service, so basically have to walk. It’s not too far of a walk but after a long plane ride, long drive and rain.. it would’ve been nice. Since we arrived so late we asked the gentleman at the front desk if we can have a late check out- he advised 1 pm would be the latest. We agreed. At about 1240 as my husband and i were packing up, the bellman, manager and the housekeeper came to our door. We advised that we were given late checkout for 1 pm and we were packing up our things. They then asked to enter the room to check the minibar- we agreed when he was done they just stayed in the room watching us pack up our stuff- to help with our bags. It was probably one of the worst experiences I’ve ever had at a hotel- let alone one that is not cheap. Just straight up rude. The hotel grounds are very nice and we did have an excellent experience at ambrosia. I just cannot get over the invasion of privacy- therefore will never go back. Also- lots of mosquitoes but that’s common during this time of year.
Leisure Partner
10/10
Exceptional
23 Jul 2022
Elizabeth
Decor was fantastic
Leisure Family
10/10
Exceptional
17 Jul 2022
Joe
There was a lot of great art pieces and the hotel staff were very polite and professional.
Leisure Partner
10/10
Exceptional
14 Jul 2022
Leonardo
Hotel is also an art gallery!
Definetly the best hotel in Tulum
Leisure Family
10/10
Exceptional
07 Jul 2022
JULIO
Staff was very attentive and professional, and the food at the hotel was amazing!
Leisure Family
10/10
Exceptional
05 Jul 2022
Mark
Great staff service

Located at the end of the tulum strip so nice and quiet. They are constantly cleaning the beach.

Only thing i did not like was the room service burger
Leisure Partner
2/10
Poor
01 Jun 2022
Will
I paid for an ocean view but when I arrived at the property they claimed an ocean view was not an option. I showed them my booking with Expedia that said “ocean view”. They said that they can’t control how Expedia describes the room. My room had a view of trees.

The only way I could go for 10 days was to take my work with me. Working was almost impossible because the WiFi crashed repeatedly.

The power also went out several times. Both showers in my room backed up. I was taking showers in an inch of disgusting backed up shower water. I told them about the issue but it was never fixed.

I had to get out of there and left 3 days early. They refused to give any sort of refund.
Leisure Self
10/10
Exceptional
28 May 2022
Peter
The nicest resort ive ever stayed in. The rooms were gorgeous and the property even more amazing. The staff here were so friendly and accommodating ahd made our stay perfect. The food in tulum was some of the best anywhere and everything we ate at casa malca was no exception. Not one bad thing to say about our entire week.
Leisure Partner
8/10
Excellent
20 May 2022
Larinne
Everything was great except there wasn’t no TV provided in the rooms or on the premises !
Leisure Partner
10/10
Exceptional
14 May 2022
Christian

Staying Here is a MUST!!!

All around great service. The energy around the hotel is so nice, calming and relaxing. Everything you need is within walking distance and the rooms are very spacious and comforting.
Partner
10/10
Exceptional
10 May 2022
Adetola
It was a great experience
10/10
Exceptional
08 May 2022
Justin
This is a very unique property with lots of art. The staff was very helpful and friendly. They helped us with any trips we wanted to take and made everything easy and relaxing. The property is amazing and the food is world class.
Leisure Partner
10/10
Exceptional
06 May 2022
Lee
Shower jet wasn’t working. Overall, i had a great time. We'll be back again : )
Partner
10/10
Exceptional
22 Mar 2022
Leonardo
Big very nice rooms, best in Tulum, delicious food at all hotel restaurants and very kind staff.
Leisure Family
10/10
Exceptional
21 Mar 2022
Patricia
The entire experience was great!
Leisure Partner
10/10
Exceptional
05 Mar 2022
BEN
It is definitely the nicest resort in all o Tulum.
Leisure Partner

Location & surroundings

Casa Malca
Carretera Tulum-boca Paila Km 9.5, Tulum, Mexico

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Casa Malca

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