Name: Grand Hotel Oslo by Scandic
Address: Karl Johans gate, 31, Oslo, 0159, NO

8/10

Excellent

04 Aug 2026

Michel

Excellent hôtel!

6/10

Pleasant

31 Jul 2026

Theresa

Noisy especially at night in street outside below our room. No air conditioning or fan. Complimentary water would have been nice. Many stairs to move suitcases up and down to/from lobby.
Great location near sites.

10/10

Exceptional

25 Jul 2026

Ottis

The location, property and staff were are great.

10/10

Exceptional

25 Jul 2026

George

Great view and location, junior suite in front.

8/10

Excellent

19 Jul 2026

Jeremy

The hotel was grand but also quite dated. The floor numbering was confusing, with several half floors, making it difficult to navigate.

We had requested adjoining rooms, or at least two rooms on the same floor, but our rooms ended up being quite far apart.

That said, the location was excellent, and the staff were friendly and helpful throughout our stay.

Family_with_children

10/10

Exceptional

17 Jul 2026

Lauren

A great experience, I loved their breakfast buffet (incredible), and great/convenient location

Self

10/10

Exceptional

15 Jul 2026

Benoit

Amazing hotel and amazing suite

Partner

10/10

Exceptional

14 Jul 2026

Tatyana

A beautiful luxurious hotel with an excellent location.

Family

8/10

Excellent

13 Jul 2026

Ratna Babu

Fantastic hotel location and great breakfasts. Could get an early check-in. I wish the beds were more firm. Staff worked hard at 3AM to arrange a taxi to the airport when the booked taxi did not show up due to the Wold Cup game the earlier night.

Family

10/10

Exceptional

13 Jul 2026

Naoko

Great location

10/10

Exceptional

11 Jul 2026

Kelly

Beautiful hotel and excellent location. Traveling with my family, so was disappointed to find the pool had very limited access time to when children could use it.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Amit

Just ok.

4/10

Poor

03 Jul 2026

Dana Alexis

1. We tried beds in 3 different rooms and all were awful. Completely warn out with no support.
2. Asked concierge to recommend a kayak trip but didn't know anything about it.
3. All of the rooms and public spaces needed cleaning and updating. Broken trim on the internal stairs in the lobby. Really shabby.
3. Breakfast was absolutely great!

Partner

10/10

Exceptional

03 Jul 2026

YONGGONG

Need to pull up or down luggages through stairs

8/10

Excellent

01 Jul 2026

Robert

Very convenient location and helpful staff, and great restaurant and bar. However, we were there during a few very hot days and the air-conditioning in the room was not able to keep us cool so we had to sleep with the windows open at night.

Partner

6/10

Pleasant

01 Jul 2026

Russ

We had a twin superior room. The first room did not have air-conditioning and when they moved us at 10pm to the second room, it was way smaller 1/2 the size of the original. Two open suitcases couldn’t fit on the floor.

Friends

10/10

Exceptional

30 Jun 2026

Edward C

We enjoyed staying in this classy old hotel right in the heart of downtown Oslo. Great location and fun to be in the heart of the downtown square.

Family

8/10

Excellent

30 Jun 2026

Tim

So, this property was originally built in the 17th century. It feels old ( and smells old). The property could be better maintained to retain its classic charm. Breakfast was good. Access to the spa for kids under 16 is only available between 0800-1000, so if you bring kids don’t count on this. Also, even though there was an open room next store the hotel did not put my kids in the adjacent room. Not the greatest service. I would give it 4 stars top.

Family_with_children

10/10

Exceptional

30 Jun 2026

Joseph

This is an amazing, beautiful, luxury property in the heart of Oslo. It’s within walking or short tram ride to everything. The staff is incredible, with five star service—they bend over backwards to make it a great experience. The rooms are spacious and lovely. The spa and workout facilities are wonderful. I would highly recommend and plan to stay here if visiting Oslo again. 10/10!

8/10

Excellent

28 Jun 2026

Arthur

The breakfast was in fact very good. What was not good was the confusion in what I paid for and what I got in terms of a room. I paid for Grand Room (Petite King) which apparently is not the Petite King suite listed on their website. What we got was an annoyingly gabled room with a skylight that could not be completely darkened (one of three couldn't). The carpet had a minor issue that I would have hoped they could have addressed. As it was the start to our vacation and my first time in Norway I did not complain. Now I am aware of Expedia disconnects of listed rooms, and I kind of blame Expedia more. Honestly I really should have calmly addressed this with the staff. I also now know a \"Petite King\" is a mattress size fair enough, but all our rooms were actually just doubles which are 2 twins put together. So the bed was not even anything special.

Partner

10/10

Exceptional

26 Jun 2026

Kerry

One night stay but great central location with lovely bar and very helpful staff

Partner

10/10

Exceptional

23 Jun 2026

Arto

Beautiful hotel that’s very well located.

Friends

10/10

Exceptional

22 Jun 2026

Janis

Great location, friendly helpful staff.

Partner

8/10

Excellent

15 Jun 2026

Karen

Very nice but not quite worth the price. Excellent service, for sure.

6/10

Pleasant

14 Jun 2026

Krishna Prema

Need to carry bags up two flights of 5-6 steps even though there is an elevator. Our room has house keeping cart in front most of the time. That was unsightly

Friends_and_family Family

4/10

Poor

07 Jun 2026

Helen

Bedroom amenities lacking. Minimal effort.
Tired room, needs a renovation
For the price, I don’t believe it’s worth it.
Staff not great

Self

10/10

Exceptional

04 Jun 2026

Sera

Great hotel in a great location

Family

2/10

Poor

02 Jun 2026

Deborah

when checking in they said we could not because of the strike this was after a 14 hour plane flight, 20min train ride and 10 min walk. asked to just stay and not worry about cleaning room or anything just a place to sleep after having booked for 6 months. but no so luckily our Daughter & son and families were staying at Thon hotel and through them checking in manager was helpful to find us another Thon to stay put because they were full. I would never recommend the Grand Hotel was willing to turn people out on the streets and not have a place to sleep

Family_with_children

8/10

Excellent

31 May 2026

Jana

Due to the strike the restaurant and bar were not open.

Partner

6/10

Pleasant

28 May 2026

Mark

Had hairs in the bathroom (a real ike of mine)... room was a little tired, noise from adjacent bar was disturbing. Bars were all closed in the Hotel due to a strike... no ambience.

Business

4/10

Poor

24 May 2026

Maria

Nothing \"Grand\" about the Grand Oslo. Don't Stay here!

The service at the hotel was non-existent. While there was a general strike affecting some hotels in Oslo, they did not inform the guests in advance. They did not compensate the hotel guests in any way - like a free breakfast, dinner or discount.

I selected the Grand Oslo over other hotels for it's amenities like the gym, spa and roof top bar. None of them were open for my entire stay. Yet the full rate was charged for a full amenities hotel that was never at my disposal. Why was I not compensated in any way by the hotel or Expedia?

I stayed at the hotel for 7 days. No one cleaned the room, changed towels, or even emptied the bins. Guests had to do it for themselves. You could request some service and you \"might\" have gotten it, if you were lucky.

While the strike was outside of the hotel and it's owner corporation Skandic's control, the service, communication on site, and sensitivity to guests was completely in their control and they failed at every turn.

My enjoyment of Oslo was coloured by this poor experience. I have little confidence that this hotel could offer a 5 star experience when the strike is over. I encourage others to look at other hotels and chains when decided to visit Oslo.

Signed, Extremely Disappointed.

Friends

6/10

Pleasant

23 May 2026

Diamondis

Liked the location....
That was the best part of the stay....
Pretty much downhill after that
Have to mention that there was a nation wide strike that definitely had an impact on the service we received.
Check in was not well coordinated despite the fact that the people were \"marginally\" pleasant(Antonio)....but emphasis on the marginally....Could be because the strike caused the staff to be probably overwhelmed and overworked....
Had a good dinner at the hotel restaurant and the gentleman that was behaving as waiter, bartender, seating host and maitre...was very good!!
The most disappointing part of our stay was the condition of the room....It was not good at alland certainly not what was depicted on line...
The carpet was filthy!!! the room was dated and needed a significant make over...
Expected more for the money we paid....
The best thing about this place was the location and ...when fully staffed I think the restaurant is very good....DJP

Partner

6/10

Pleasant

23 May 2026

Kristin

Rooms have carpets and was terribly warm without the possibility to turn down heat. Opening windows is not an option due to city noise.

Family_with_children

8/10

Excellent

18 May 2026

Michelle

This hotel is beautiful and the staff was amazing! I didn’t like the parking because it’s very difficult to find and navigate to a space. There are also many stairs you have to carry all your luggage up and down. I would recommend this hotel but pack light!

Partner

8/10

Excellent

27 Apr 2026

ricardo

The crushing although it is stately and grand, it is in a state of disrepair. Hallways are in need of refurbishment, and bathroom plumbing is substandard.

Friends_and_family Friends

8/10

Excellent

27 Apr 2026

Stephen James Adrian

Excellent breakfast.
Downside of stay: staff on strike so room never cleaned.

10/10

Exceptional

13 Apr 2026

Nicholas

Great breakfast

10/10

Exceptional

10 Apr 2026

Annette

The hotel was beautiful, rooms were nice and beds very comfortable. The staff were so very helpful and polite.

Partner

8/10

Excellent

02 Apr 2026

iain

Breakfast is spectacular and well priced. Beautiful common areas. But the rooms themselves are a bit blah. And they charge through the roof if you want to use the pool which is pretty poor given the price.

8/10

Excellent

22 Mar 2026

Natasha

Good central location, probably not worth the price as we spent the whole day out the hotel exploring Oslo. Breakfast was good

Partner

10/10

Exceptional

22 Mar 2026

Andria

Amazing Hotel, amazing Staff members, and super Location

Self

10/10

Exceptional

22 Mar 2026

Ryan

Very welcoming staff when we arrived - went above and beyond. Only thing to note is that you have to find the sign for the door if want housekeeping - isn’t clear that they won’t come daily otherwise. Aside from
This minor detail, was a great stay and great staff.

Friends

10/10

Exceptional

20 Mar 2026

Patricia

Good

10/10

Exceptional

09 Mar 2026

Kenneth

Yes

Partner

10/10

Exceptional

05 Mar 2026

Marco

Great location, service and coffee. Highly recommended!

10/10

Exceptional

04 Mar 2026

Larry

Great location and breakfast at the Grand Cafe excellent

Friends

6/10

Pleasant

17 Feb 2026

Dionne

The cooked breakfast were cold the two days we had it. We did mention it to the staff, and they just said they’d pass the feedback on to the kitchen. Not much help to us at the time.

Friends_and_family Family

8/10

Excellent

11 Feb 2026

Amanda

Room was lovely. Great location very close by walking to the train stop and water front .
Breakfast was excellent. Hotel was beautiful !!

10/10

Exceptional

10 Feb 2026

Wadha

The best hotel I stayed in Norway

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

Bhushan

Very nice place to stay!

Leisure Family

4/10

Poor

23 Jan 2026

Cameron

Great breakfast, friendly staff. Poorly managed - rooms are insufficiently heated and the WiFi is intermittent.

4/10

Poor

22 Jan 2026

Cameron

5 star prices but 3 star value. Great breakfast. Friendly staff. Very poor internet connectivity and inadequate heating in the room. Manager refused to meet to discuss or resolve the issues.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Mohsen

Location was perfect
Room was also good but a little small
Actually my children room was big
At least we were happy

Leisure Family

8/10

Excellent

11 Jan 2026

Stefano

The Grand Hotel was wonderful and clean, however front desk weren't very helpful when we arrived. They explained nothing about the Breakfast nor where the gym and Spa were located. They weren't really helpful. However the hotel is clean and located very centrally.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Eduardo

Yes it was spotless

Leisure Partner

8/10

Excellent

27 Dec 2025

Michael

Lovely breakfast , great variety and choice plus some nice traditional Norwegian touches.
Beautifully decoratedChristmas trees. Attentive and helpful bar and check in staff.

Partner

8/10

Excellent

20 Dec 2025

Suvi

Beds were exceptionally comfortable, making for a great night’s sleep. The bathroom was modern and well-appointed, with high-quality amenities. The gym was also very good by hotel standards and exceeded expectations.

Leisure Partner

10/10

Exceptional

19 Dec 2025

Margaret Milne

Nice hotel and pleasant courteous staff.

Leisure Partner

10/10

Exceptional

03 Dec 2025

James

Staff is wonderful

Business

10/10

Exceptional

22 Nov 2025

Shalom Ariel

Room

Self

6/10

Pleasant

12 Nov 2025

julie

Overall the hotel had charm, but the rooms were dated, carpet was dirty in places and the service wasn't great. Specifically Tom, the booking manager, was very unhelpful and rude. Thankfully the hotel manager, Henrietta, stepped in and helped me. I would stay again if they did a complete remodel of all rooms and trained their staff in proper customer service and just being polite.

6/10

Pleasant

11 Nov 2025

Jesus

Yes

Leisure Family

10/10

Exceptional

25 Oct 2025

Ewa

Lovely, grand and full of history hotel, very central for all the sightseeing. Great staff. Good food.

Leisure Family

10/10

Exceptional

12 Oct 2025

Nancy

Our room was as stunningly beautiful as the rest of the hotel. The staff was exceptional. I love the convenience of The location as well. We will be back again and again and again and again.

Business_and_leisure Partner

10/10

Exceptional

08 Oct 2025

Cindy

Gorgeous hotel! Friendly helpful staff! 10/10 .. Would definitely stay here again!

Leisure Partner

10/10

Exceptional

08 Oct 2025

David

Did not use the spa but the shops were fine.

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Logadassen

.

10/10

Exceptional

28 Sep 2025

Ruth

This hotel is a classic, historic, stunning building. The staff, from the doorman to reception to the restaurant, are all exceptional. Always eager to do whatever they can to elevate your experience.

Leisure Partner

10/10

Exceptional

27 Sep 2025

John

Front desk staff were great. Room was super.

10/10

Exceptional

25 Sep 2025

Luis

Great place to stay. Breakfast recommended!

Leisure Partner

8/10

Excellent

22 Sep 2025

Paul

Rellay nice hotel situated in the centre of Oslo City Centre very near to lots of attractions and things to do. Staff very helpful and friendly

Business_and_leisure Family

10/10

Exceptional

19 Sep 2025

Lisa

A beautiful, well-kept, historic hotel

What a beautiful hotel with exceptional service and staff. The room was lovely and very clean. We especially love the robes and slippers and the evening turn down service with extra towels. Easy access to the sights and restaurants as well.

Partner

8/10

Excellent

19 Sep 2025

Lori

It was an excellent trip except we don’t like the comforters that seem to be a staple in countries overseas from the US. It is hard to sleep since the comforter is too hot and without is too cold.

Partner

10/10

Exceptional

15 Sep 2025

Shane

Beautiful

We loved this hotel - beautiful world elegance and stylish appearance , our suite was tastefully furnished however our bathroom door was quite loud to close late at night when you don’t want to wake your partner ! If you don’t like noise at all this may not be for you / we could hear the rumble of trains underneath but it never bothered us

Partner

10/10

Exceptional

11 Sep 2025

Afsoon

Excellent

10/10

Exceptional

11 Sep 2025

Michael

A great oasis

Leisure Partner

10/10

Exceptional

30 Aug 2025

Nancy

Really nice hotel in a convenient location. The staffed worked hard to make a room change to one with a walk-in shower but none were available for the dates we required. The tub has a high side to step over and the tub is slippery. Need a mat or something to prevent slips and falls. The staff is amazing!

10/10

Exceptional

29 Aug 2025

peter

Great hotel

6/10

Pleasant

28 Aug 2025

John C.

The rooms were tired. Carpets dirty etc.
Great location !
Just needs a refresh.

Leisure Partner

6/10

Pleasant

27 Aug 2025

Verified traveler

Great location, great stay!

Great location, helpful staff, super busy though and ran out of space in the parking garage.

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

john d

Staff at hotel were friendly, professional, and helpful. Generous with their time to assist.
Great team!
The location is perfect for exploring Oslo.

Leisure

8/10

Excellent

22 Aug 2025

Prita

Good location!

Leisure Partner

10/10

Exceptional

22 Aug 2025

Coralee

The Grand hotel was lovely. The staff were very helpful and knowledgeable about the area. They had extremely helpful ideas when we asked about restaurants, transportation, shopping and sightseeing. Our room was lovely and very comfortable. We would stay there again.

Leisure

10/10

Exceptional

20 Aug 2025

Shk Ali A F

Nothing to add

8/10

Excellent

18 Aug 2025

tim

Had a few problems with check in but got all sorted - unfortunately spa was bottled avaialavle as went bust the day before

Overall we stay stay in Oslo quite regularly and this is the best hotel amongst the 5stars!

Leisure Family

10/10

Exceptional

17 Aug 2025

abdullah

So good

Leisure Self

8/10

Excellent

16 Aug 2025

Cynthia

The room was very small with a view into a courtyard which looked like it hadn't been tender to in years

Leisure Partner

10/10

Exceptional

14 Aug 2025

Jacqueline

Excellent location.

10/10

Exceptional

13 Aug 2025

Joanna

Wonderful! Rooms were very comfortable and all the usual facilities including robes & slippers were provided. Staff were delightful, very helpful at every opportunity. Fantastic location, very close to shops & restaurants and tourist spots. Cocktails were excellent. We ate out at local restaurants so can’t comment on the food.

Leisure Family

10/10

Exceptional

10 Aug 2025

Thomas

Beautiful.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Sherin

Entire staff demonstrated genuine interest in making yoru stay a special experience. Very professional conduct. Well done!

Business_and_leisure Family

10/10

Exceptional

31 Jul 2025

John

I loved everything about the hotel. I have travelled extensively and have never stayed in a hotel that I liked more than The Grand Hotel Oslo

8/10

Excellent

29 Jul 2025

Lesley

Very good.

Very good breakfast buffet. Hotel very clean. Rooms are not very big. Beds are very comfortable. Lots of steps even when using elevators.

Partner

10/10

Exceptional

29 Jul 2025

Alan

The most famous hotel in Norway also has the best location.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Dwight

Luxurious Decor.

Leisure Self

6/10

Pleasant

22 Jul 2025

Heidi

The property was beautiful and the room was large for non/US standards. Bed was very comfortable and bathroom nice sized. Not a lot of counter space, but that's a bit expected. It was WARM in Oslo and the A/C was minimal. There was no fan, so we opened the windows. We were on the back side of the hotel and the noise was so significant that we got very little sleep. There were a number of stairs to be navigated and we each had a large suitcase and carry-on. Those were our only issues. Staff was lovely.

Leisure

10/10

Exceptional

20 Jul 2025

Michael

Property was flawless.

Leisure Family

8/10

Excellent

11 Jul 2025

Laurent

A bit dated but fine

10/10

Exceptional

10 Jul 2025

Robyn

Grand says it all!

Grand Hotel was stunning. Such obliging and friendly staff. Bed so comfy. Breakfast was extensive and our dinner at the Grand Cafe very enjoyable and don’t let the name deceive you. Level 8 roof top drinks, providing a spectacular view, were perfect after a day of walking and staff were helpful with cocktail selection. Hotel Grand is very centrally located.

Partner

2/10

Poor

03 Jul 2025

Ayden

Staff are rude and unhelpful.

Business Self