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Holiday Inn Express and Suites Gatineau Ottawa
Ottawa-ON · Canada
11 Impasse De La Gare-TalonView location
8.8/10Excellent1,685 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition9.0/10 9.0
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Express and Suites Gatineau Ottawa
Welcome to the Holiday Inn Express & Suites Gatineau-Ottawa! Our hotel is conveniently located in Canada's capital region, in the heart of Gatineau, just 10 minutes from Ottawa. Stay with one of the world's most recognized hotel brands!
Relax in one of our 119 contemporary guest rooms and suites, unwind in our indoor pool or fitness center, and enjoy our signature hot breakfast. You can also get work done in the spacious breakfast and business lounge or in one of our flexible meeting rooms.
We offer free Wi-Fi, local calls, complimentary parking with electric vehicle charging stations, and designated coach parking.
Show less
A stay at Holiday Inn Express & Suites - Gatineau - Ottawa by IHG places you in the heart of Gatineau, within a 10-minute drive of National Gallery of Canada and Rideau Canal.
This hotel is 5.8 mi (9.4 km) from Rogers Centre Ottawa and 5.9 mi (9.4 km) from Canadian War Museum. Make yourself at home in one of the 119 individually furnished guestrooms, featuring refrigerators and microwaves.
Wired and wireless internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Gatineau? This hotel has 800 square feet (74 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 7
Pet max weight (per pet) in lb is 15
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Property Registration Number 2026-12-31, 295232
-
Minimal age
18
-
Optional fees
- Pet fee: CAD 50 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: CAD 29.63 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
French
Nearby attractions
Les Promenades Gatineau
0.8 km / 0.5 mi
Gatineau Sports Centre
0.9 km / 0.6 mi
Maison du velo
7.5 km / 4.7 mi
Jacques Cartier Park
7.5 km / 4.7 mi
Canadian Children's Museum
7.9 km / 4.9 mi
Canadian Museum of History
7.9 km / 4.9 mi
Casino du Lac Leamy
8 km / 5 mi
Royal Canadian Mint
8.4 km / 5.2 mi
National Gallery of Canada
8.7 km / 5.4 mi
University of Quebec in Outaouais
8.7 km / 5.4 mi
Notre-Dame Cathedral Basilica
8.8 km / 5.5 mi
Byward Market Square
8.9 km / 5.5 mi
Rideau Centre
9 km / 5.6 mi
Rideau Falls
9 km / 5.6 mi
Embassy of the Republic of Philippines
9 km / 5.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 119
- Number of floors (main building): 4
- Double rooms: 82
- Suites: 25
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
Show 32 more facilities & services
- Check-out hour
- Late Check-outExtra charge
- Wi-fiExtra charge
- Car hireExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Multilingual staff
- Hotel safeExtra charge
- Lift accessExtra charge
- ShopExtra charge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Conference room
- Meeting room
- PrinterExtra charge
- Business centreExtra charge
- FaxExtra charge
- Indoor freshwater pool: 1
- CasinoExtra charge
- TV lounge
- Breakfast
- LGTBIQ friendly
- Non-smoking establishment
- Minimum check-in age: 18
- FitnessExtra charge
- GolfExtra charge
- TennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 7 m²DBL.KG
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cot on demand
- Wi-fi
- Tea and coffee making facilities
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Cot on demand
- Wi-fi
- Tea and coffee making facilities
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 8 m²SUI.KG
Room overview
Non-smoking room- Room size
- 8 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cot on demand
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Bathroom
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
SUITE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 8 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Cot on demand
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Bathroom
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 23 m²SUI.KG-1
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
SUITE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 8 m²DBL.2Q-1
Room overview
Non-smoking room- Room size
- 8 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Hairdryer
- Wi-fi
- Microwave
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
DOUBLE TWO QUEEN BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 8 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Room amenities
- Bathroom
- Hairdryer
- Wi-fi
- Microwave
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 8 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 8 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Cot on demand
- Safe
- Tea and coffee making facilities
- Microwave
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
DOUBLE Accessible KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 8 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Wi-fi
- Cot on demand
- Safe
- Tea and coffee making facilities
- Microwave
- Hairdryer
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 1 Bedroom • 19 m²ROO.ST
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
Room STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 19 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
DOUBLE TWO QUEEN BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express and Suites Gatineau Ottawa
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Holiday Inn Express and Suites Gatineau Ottawa
100
reviews shown
Richard
The stay in general was acceptable and the staff was extremely helpful specially Antoine and jad however did not expect that the bathroom toilet seat was broken in the room we couldn't use it.
Mohit
The rooms were incredibly clean, and the staff was incredibly friendly. Breakfast was truly amazing, with a wide variety of options. Parking was free, which was a huge plus, and the hotel’s location was excellent—everything was within walking distance. We had a great time and a wonderful stay. The pool was closed for maintenance for a day, but we still enjoyed it for at least one day.
Sheldon
It was great love that it’s pet friendly place.
patrice
N/A
Joachin
Good place to stay
Carole
Bien situé par rapport aux déplacements entre Gatineau et Ottawa.
Rocco
Great breakfast!
Jasmeen
Very dirty
Christina
Customer service at the front staff can be improved.
Marie-France
Nice place very clean
Karl
Parking
Yao
The room is very clean，and the bed so very comfortable，i highly recommend！
Jayavardhan Reddy
Excellent
Bruce
Rooms are clean *IF* they clean them. I was at this location for 12 nights from June 14 to 26. I was by myself for most of the time because I was there for work. I don't need clean sheets or towels daily because I find it wasteful. I kept the \"Hang on, I'm busy\" sign on the door for the first few nights. I did fly my wife out to spend the weekend with me though and of course I wanted her to have the benefits of a clean room. I forgot to take the sign off the door the night before so that's my fault. My wife and I enjoyed our stay that night regardless. The next morning I took the sign off of the door and left a 20$ bill on the bed for the cleaning staff. The 20$ was gone but they did not clean the room. My wife called the front desk & they said they would send someone to correct the issue. We left for supper. On our return the room had not changed at all. My wife called the front desk again but was told that the cleaning staff came to the room and knocked but there was no answer so they left. I'm not sure why this happened. I stay at HIE fairly regularly for work and this is the first time this has ever happened. It was a disappointing experience for sure but there are many better experiences I've had that outweigh this one so I will continue to stay at HIE hotels but maybe just avoid the Gatineau location.
hans
Je recommande
Rey
Very professional staff, clean and overall great experience!
Jason
Hotel was excellent, however the beds were extremely uncomfortable
Pranusha
It was good
David
The property is basic from my view.
Firas
Very good hotel. Clean room, very good breakfast, and plenty parking.
TV was not SMART, shower base slippery, room service needs to be improved.
TV was not SMART, shower base slippery, room service needs to be improved.
Krzysztof
Na
Shalabh
Superb
Jeanpierre
Eau dans chambre non potable
Laura
Many things are broken the latch lock on our room door, the hook on our bathroom door lots of bumps and dents in the walls all around the hotel. There are ants all over. Staff seemed unhappy, possibly overworked same staff for many hours of the day.
Radi
It’s not tea good for the money
Gordon
Clean and great staff 👌
Satvinder Pal
We stayed for three nights, and the same very limited breakfast was provided each morning with little or no variation.
The room maintenance and cleanliness were also below expectations. The toilet seat was cracked, and there was visible mould in the shower area where the sliding glass enclosure joined the shower base.
In addition, the elevator/lift was noticeably dirty during our stay, which further detracted from the overall impression of the property’s cleanliness and upkeep.
And still waiting for $100 back, that was added on top of the room tariff .
The room maintenance and cleanliness were also below expectations. The toilet seat was cracked, and there was visible mould in the shower area where the sliding glass enclosure joined the shower base.
In addition, the elevator/lift was noticeably dirty during our stay, which further detracted from the overall impression of the property’s cleanliness and upkeep.
And still waiting for $100 back, that was added on top of the room tariff .
Stephane
Good
Milton
Nice stay at this Holiday Inn Express and Suites in Gatineau. We needed a pet friendly hotel. The room was large, clean (no carpets) and ideally located near an exit door on the first floor. This hotel feels pretty new. There was lots of parking and the breakfast was very good, as we have come to expect from Holiday Inn. I like the fact that checkout was not until 12:00 noon. Overall a very comfortable stay.
Olga
I was very disappointed to find out that the hotel has only two EV charging spots, and to make matters even worse both are very slow. . It’s time the hotel provides more and better options for EV .
Sylvie
Tout était parfait
steve
Excellent service! Good food
Daniela
Excellent! Great service from the Hotel throughout my entire trip!
Gregory
Nice clean modern hotel. Bed was comfortable. Bathroom was clean. Friendly staff. Decent amount of TV channels but few in English. Breakfast had a nice variety and was always stocked. The only thing I didn’t like were the small parking spots. Had a Honda Accord and it was difficult to open my door. So imagine a big pick up truck/SUV parked.
Todd
Friendly staff, great breakfast and ample parking.
Aki
Amazing hotel at a reasonable price
Anna
Amazing staff and plenty of parking.
Marie-Andrée
Personnel très accueillant et offre un très bon service
Josephine
The room is spacious and clean staff are very friendly, breakfast is ok, and parking availabel
Rudolf
The staff were really helpful. Our room smelled like cigarettes from the previous guest and they moved us to a new room quickly. Great customer service
Catherine
Notre chambre était super grande, très propre, grand stationnement et situé près de tout. La piscine super propre mais eau froide. Personnel très gentil.
Annie-jeannie
Good Breakfast, very clean & quiet also it was pet friendly. Rooms r very spacious. Good amenities too.
Fatemeh
.
Denis
Grande suite confortable.
Grandes fenêtres, beaucoup de lumière.
Bon petit déjeuner.
Grandes fenêtres, beaucoup de lumière.
Bon petit déjeuner.
Sunny
Nice buffet breakfast , overall a nice hotel experience
Dung
On the floor need clean
Manon
Good experience in general
Mun Yee
The hotel has continental breakfast unlike most other hotels in Quebec. For an older hotel it was kept pretty clean and the staff were helpful. One of the elevators were down and not fixed which caused a lineup during checkout due to tour buses, and the onsite ev chargers are on the pricey side in Quebec. Parking was ample and well lit, and it is close enough to a mall to have easy access food and amenities.
Sylvain
Chambre propre, très bon déjeuner, personnel courtois, très grande fenêtre permettant de voir la ville
Harry
DIDNT KNOW THAT EXPEDIA books separate
PAIN IN BUTT ...I had 2 days booked by phoning your hotel !!! GREAT
but booked 2 days with EXPEDIA and wanted to cancel the last day of 4 BUT COULD CANCEL AT YOUR FRONT DESK AS TOLD THAT WAS THROUGH EXPEDIA.....
ADVERTISE THAT ,,,,,AND MORE PEOPLE WILL JUST BOOK RIGHT BY PHONING YOUR GREAT HOTEL...........STAFF IS EXCELLENT...
DID ENJOY OUR STAY...MERCI BEAUCOUP
PAIN IN BUTT ...I had 2 days booked by phoning your hotel !!! GREAT
but booked 2 days with EXPEDIA and wanted to cancel the last day of 4 BUT COULD CANCEL AT YOUR FRONT DESK AS TOLD THAT WAS THROUGH EXPEDIA.....
ADVERTISE THAT ,,,,,AND MORE PEOPLE WILL JUST BOOK RIGHT BY PHONING YOUR GREAT HOTEL...........STAFF IS EXCELLENT...
DID ENJOY OUR STAY...MERCI BEAUCOUP
Natasha
Perfect stay!
Karine
Hôtel propre et délicieux dejeuner
Julie
Les chambres n’ont pas de tapis.
Marie-Claude
We booked there for the Ottawa marathon weekend. Good quality for the price considering the high demand in the area. We had everything we needed including an early breakfast.
Dang Hoang Kim
Great stay. Room was clean and spacious (though the toilet in our room was cracked). Parking was easy. Hotel seemed in good shape. Great pool. Did not use the gym though it looked fine. Breakfast was good. Staff was fine. Location was good. Close enough to downtown Ottawa. Like 10mins drive. The nearby area looked fine, lots of restaurants and stuff. Though, we didn’t have time to look around much.
What I didn’t appreciate was that there was a ton of school kids on our second day of staying there. They made the pool, the breakfast area and the hotel in general look so chaotic, and it was actually chaotic at points. At night, they would run like crazy along the hallway. I could hear them. Oh and also the second day of my stay, one elevator was out of service until I checked out, which was not very convenient.
But in general, really good stay. Would stay there again.
What I didn’t appreciate was that there was a ton of school kids on our second day of staying there. They made the pool, the breakfast area and the hotel in general look so chaotic, and it was actually chaotic at points. At night, they would run like crazy along the hallway. I could hear them. Oh and also the second day of my stay, one elevator was out of service until I checked out, which was not very convenient.
But in general, really good stay. Would stay there again.
Mitul
Clean room and co-operative staff
Victor
It's a decent hotel for the price. Clean, well maintained, with the helpful staff. Despite I spent 3 nights there I can't comment on breakfast since I was leaving before 6:00am, neither I used pool or gym.
On a bit less positive side, the bed was quite squeaky, and the last night the group of people were noisy in the evening between 9 and 10.
Overall I have the positive view of this hotel.
On a bit less positive side, the bed was quite squeaky, and the last night the group of people were noisy in the evening between 9 and 10.
Overall I have the positive view of this hotel.
Pauline
Breakfast was very good. Hotel was in a good location, had Nickels for dinner close by. Pool wasn't very clean kept getting trapped by long dark hairs, water was cool and area around pool soaked, had to request towels as there were none when we went to check out pool.
John
Room is clean; restaurants nearby; quiet neighborhood.
Jennifer
Not clean
Christine
Everything was good except lack of variety for the breakfast
Michel
Clean room, shower handle was falling off! Air conditionner/ventilation unit noisy, was especially a problem for sleeping, matress was to soft.
Overall ok though, stayed for one night only.
Breakfast easy and well stocked, good choices.
Overall ok though, stayed for one night only.
Breakfast easy and well stocked, good choices.
Hery Lalaina
Très bonne literie, séjour agréable malgré l'absence d'options sans gluten et sans lactose pour le petit déjeuner, comme dans les autres Holiday Inn aux alentours. Personnel du petit déjeuner un peu rude aussi quand on a demandé.
Sylvie
Great and quiet sleep. Good enough breakfast! Good parking.
Kiki
Comfortable room and excellent breakfast! Free parking with EV charger. Right across the mall and a lot of food options near by.
Natalie
Stayed here for one night after a hockey game, check-in was quick and easy, check-out took all of 10 seconds! Simple, clean, and exactly what we were looking for. The breakfast in the morning is a bonus!
Cynthia
Chambre propre mais la douche manque un peu d’amour. L’hôtel et le personnel très agréable. Le petit déjeuner était un peu limité mais correct dans l’ensemble
Carol Ann
Super comfy bed! Enjoyed the stay with my partner and our kid! Love this hotel, the pool was a bit cold for my baby but we enjoyed our stay! Thanks
sherif
Room was really clean and looks new and specious
Diane
Les plus : Chambre confortable de bonnes dimensions. Grand stationnement
Les moins : la piscine (très froide), le déjeuner (peu de choix si on compare d’autres hôtels.
Les moins : la piscine (très froide), le déjeuner (peu de choix si on compare d’autres hôtels.
Octaav
Break fast are fresh, but if possible make it more various.
Parking is good, especially because its free. Keep it up!
Parking is good, especially because its free. Keep it up!
Aruna
Superb breakfast.Clean property with helpful staff.
Susan
The room was clean and modern, breakfast was good. It is kind of in a boring area, but parking is good and easy to drive or Uber places. The only issue we had was elevators that were having issues, resulting in bottlenecks. The price was better than similar hotels.
Karine
Très bien située mais clairement en manque de personnel. Seulement deux serviettes dans la chambre alors qu’on est 3. Aucune serviette à la piscine alors ça devient problématique surtout parce celles de notre chambre sont insuffisantes. Ascenseur en panne alors beaucoup de gens dans les escaliers où il faisait aussi très chaud. Les employés étaient par contre très gentils et serviables mais clairement débordés.
Aatika
The room was v.cleanz well-maintained property. It would be nice if the breakfast had more savory vegetarian options.
Overall good stay and would recommend.
Overall good stay and would recommend.
CRAIG
Great breakfast
Clean room
Clean room
V
Room is clean BUT the bathroom smells SO BAD…
Arlene
Friendly staff specially the people in the breakfast room.
Sherin
Poor
Joanne
Bon choix de déjeuner et local bien entretenu.
Suzanne
Accueil chaleureux, chambre propre et confortable, petit déjeuner bon et varié
Michelle
Good
Sylvain
was really good very nice hotel
Cedric
I went to many Holiday inn Express&Suites ad this one was one of the best concerning the large parking area (free), employees were helpful and very polite, medium size gym that I enjoyed and the pool with the kids. Breakfast was great and employee were fast making sure food was not missing for rush time and even 1 hours before closing. Recommend 10/10.
Sasha
Clean and spacious room. Plenty of parking. Close to Ottawa.
Terence
I like the breakfast.
John
Nice stay had all we needed and great breakfast
Gabriel
All was good. Perhaps more car charging stations?
Albert Ming
Room is cleaned and the breakfast is great!
Exolnet
Ma chambre était en haut de la buandrie et le plancher vibrait. Le staff me mentionne que cela devrait arrêter vers 20h (aucune compassion).
Le déjeuner n’était pas bon, l’omelette goûtait l’eau et les patates ultra durs et sec.
La chambre était relativement propre, mais le bureau de la chambre avait une tâche qui aurait pu être lavé.
Le déjeuner n’était pas bon, l’omelette goûtait l’eau et les patates ultra durs et sec.
La chambre était relativement propre, mais le bureau de la chambre avait une tâche qui aurait pu être lavé.
Ingrid
The hotel was clean and accommodated our party with opening up their breakfast service at 6am over the weekend. Very quiet overnight. The only suggestion that I would make, would be that they allow people into the dining area after meal hours (as a place to congregate).
karina
Chambre grande et propre et le déjeuner est parfait ! Personnel très serviable
HaiYi
Good service
Christos
Clean with an outstanding breakfast selection. Polite staff and plenty of parking. Despite our room being by the elevator, there was no noise. Beds were very comfortable and we got a good nights sleep. Will stay again when in Gatineau.
Michel
Breakfast menu great and fresh
Francine
The room was very clean, with 2 Queen size VERY comfortable mattress and nice pillows. Nice modern room with a walk-in shower. The included breakfast was very good. Two handicapped parking spaces and we used one because we are disabled. Staff was bilingual and very helpful. Great stay! Would definitely recommend.
Marie-Eve
Chambre très propre
Michel
Menu Fresh
Parking safe
Parking safe
Nancy
C’était très bien, par contre beaucoup de va et vient d’enfants en course dans les corridors et la piscine et il n’y avait aucun parent dans les alentours
Joydeep
It was a great stay. We enjoyed it.
Location & surroundings
Holiday Inn Express and Suites Gatineau Ottawa
11 Impasse De La Gare-Talon, Gatineau, Canada
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Holiday Inn Express and Suites Gatineau Ottawa
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