Name: Campanile PRIME- Roissy - Aéroport Paris CDG
Address: Allée Du Verger, Roissy En France, 95700, FR

10/10

Exceptional

17 Jul 2026

Darren

All good

Self

10/10

Exceptional

17 Jul 2026

Darren

All good

4/10

Poor

09 Jul 2026

Darren

Cons

Sewer smell coming from the first room assigned

Hotel worker at desk was rude when checking out

Shuttle times are not consistent

7 euro per person to get shuttle to and from hotel. If I’m booking and giving your hotel business these shuttles should be complimentary

Partner

10/10

Exceptional

02 Jul 2026

sylvie

La chambre spacieuse et très propre. Le personnel très accueillant et serviable

Family

10/10

Exceptional

01 Jul 2026

Patrick

Excellent reception staff to include Jeanne who is extraordinarily efficient and pleasant.

Self

6/10

Pleasant

30 Jun 2026

Thi Thanh Dung

Good value hotel close to the airport.

Family_with_children

10/10

Exceptional

30 Jun 2026

Evelyn

Beds are so comfortable

Family

8/10

Excellent

22 Jun 2026

Wadud

Good hotel, close to airport but too far from from city centre

Partner

10/10

Exceptional

22 Jun 2026

Darren

Great lovely air con clean

Self

6/10

Pleasant

20 Jun 2026

Ivanca

La chambre qu’on m’avait attribué n’avait pas été faite. Je me suis ensuite retrouvée dans une chambre où l’air climitatisé peinait à maintenir la chambre à 25

Self

4/10

Poor

18 Jun 2026

Marius

This hotel is good for location only. The room was very small and the amenities really bad. Paper cups and some kind of dispenser for \"soap???\".Pictures available. RThe biggest issue we had was with the shuttle.The hotel subcontracts the service but does not inform customers about that! The people working for the shuttle company acted like scammers ,uber aggressive and rude.We did not use then(at he ariport) because we believed they are scammers . Had to use UBER. When confrunted the front desk at the hotel, they really just shrugged it off.

Partner

10/10

Exceptional

14 Jun 2026

Darren

Clean room nice an central good breakfast

Self

6/10

Pleasant

11 Jun 2026

Andrew

Uncaring staff

6/10

Pleasant

03 Jun 2026

Aurora

Room is excellent but the breakfast is cold. Meats eggs pancakes were not set on a warmer dish. Pancake syrup not available where pancakes was set. Not happy with breakfast

Family

4/10

Poor

01 Jun 2026

Brenda

A/c didn’t work. Needed several requests to have someone look at it. Food at restaurant was not good. Coffee machines and juice machines were broken or not filled. Website for shuttle reservation didn’t translate to English. And lastly the wifi was not provided and when we asked about the password the front desk had to provide their own password

Partner

10/10

Exceptional

19 May 2026

Md

Thanks. I like this hotel

10/10

Exceptional

16 May 2026

Patrick

Great reception staff, easy check in, restaurant on site for breakfast, lunch and dinner

Self

10/10

Exceptional

16 May 2026

Patrick

I stay here frequently the staff are an amazing compliment to the establishment. If there is one criticism the entertainment system could be upgraded to allow Netflix, YouTube and other streaming services.

Self

6/10

Pleasant

06 May 2026

Claude

The room was clean but the shower head was rusty, low water pressure and poor draining. Would recommend the breakfast if you are flying out as 15 euros is better than anything at the airport terminal 2.

10/10

Exceptional

01 May 2026

Patrick

Jean and Christina are so efficient and professional as is the entire reception staff.
The restaurant has an assortion of food of which the entree and desserts are usually very tasty.
The location is quite apt in that the airport is only a 10 minute drive away.
The entertainment could be improve to allow airplay and cast to the television.

Self

2/10

Poor

21 Apr 2026

Andrew

uncaring staff

Self

8/10

Excellent

12 Jan 2026

Anurag

It was good…

6/10

Pleasant

05 Jan 2026

Valentin

There was 1 person at the check in who kept getting interrupted with phone calls so the check in took about 30 min. Then when we went to the room, we discovered that the toilet was dirty (feces and cigarettes). We had to notify twice the reception to get it cleaned.

Leisure Family_with_children

10/10

Exceptional

23 Dec 2025

Patrick

Yes

Self

8/10

Excellent

23 Dec 2025

Patrick

Yes

Self

8/10

Excellent

22 Dec 2025

Asher Thierry

Good service, clean room

Business

10/10

Exceptional

13 Dec 2025

Patrick

The check in staff are excellent 👌 . Friendly, professional and always willing to assist .

Self

2/10

Poor

07 Dec 2025

Terje

Absolutely the worst hotel I have ever stayed at! Met with a horrible smell in lobby and an even worse smell in the room. Really bad sewer smell from bathroom that never went away during the stay. Bathroom door had to be closed all the time. Horribly dirty and stained rugs on floor, gaps behind everything in bathroom, no power on tv or any outlet when we came, janitor fixed that relatively quickly after we had to go to reception and let them know. No room to sit on toilet because sink hit you on the side unless you are like 4 years old. \"International\" hotel right next to major airport hub, still only french language tv channels. Not even CNN or anything.And don't even get me started on the shuttle scam... used to be free and run all the time, now you have to prebook and pay 7! Euro per person. Me and my son just took uber instead wich was 12.95.... I have been in area many times for Xerox training and every time we stayed at the Pentahotel across the street. Deeply regret not spending the extra euros to stay there this time as well as that is heaven compared to this dump. I could go on and on, but if you read this and still stay there voluntarily, you did it too yourself.... DO NOT STAY HERE!

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

helene

The room was spotless and very comfortable. Nice modern shower. But what I found best is how courteous and helpful the staff was. And it's very helpful to have a good restaurant available for meals, even very early breakfast.

Leisure Self

6/10

Pleasant

02 Dec 2025

kera a

All lights was not working in the room. All amenities as mentioned was not available
Had to change initial rooms since it had mold and no heat

Leisure Family

4/10

Poor

22 Nov 2025

Gary

Room was dirty the carpet had seen better days the bathroom wasnt clean. Very run down hotel.

6/10

Pleasant

10 Nov 2025

Patrick

The room was in good condition

10/10

Exceptional

05 Nov 2025

Gavin

Great room - €10 taxi from Parc Des Expositions so good spot for workers.

Business

6/10

Pleasant

04 Nov 2025

Jitendra

Carpet is dirty. Smells weired. Only hand soap in bathroom. Breakfast room they need to slice banana bread instead of leaving full loaf there. Some people touch whole loaf with hand and slice. Breakfast choice were good.Over all okay to stay over night for one or two night.

Partner

8/10

Excellent

02 Nov 2025

Anita

You need to offer English speaking TV programmes, especially news.

10/10

Exceptional

28 Oct 2025

Patrick

Excellent staff

Self

10/10

Exceptional

28 Oct 2025

Dorothy

Clean Bathroom and great beds. The rug is old. Small rooms but works well for a night stay at the airport

Friends_and_family Friends

10/10

Exceptional

25 Oct 2025

Leleth

Great

10/10

Exceptional

12 Oct 2025

James

Breakfast was only ok

Partner

6/10

Pleasant

05 Oct 2025

Tina

This is a very old hotel. It only offers the basics. A bed and shower. The rooms are VERY clean. The bed was VERY comfortable. The shower/water was great. I only stayed here because I missed my connection and scrambled to find a room as hotels were filling up and I did not want to spend $800 at the airport Sheraton. Worked for a sleep and go the next day.
Nite, the room had a coffee maker and in the bathroom a hair/body liquid soap dispenser by the sink and in the shower.

10/10

Exceptional

03 Oct 2025

Kojo

Great Buffett. Shuttle to the airport a little Pricey. Not much less than your own Uber or Bolt. They may not be in control of the shuttle price however. Overall, nice short stay to roll out of bed and get to the airport.

Self

8/10

Excellent

26 Sep 2025

Svetlana

The older guy at the service deck in the morning was rude. Otherwise okay.

Friends_and_family Family

2/10

Poor

24 Sep 2025

Ezekiel

Staff are not so friendly, reception line up took us 2 hours. Terrible!

Family

10/10

Exceptional

21 Sep 2025

Patrick

The staff at this hotel are very professional and are by no means pretentious . A special mentioned has to be made of the restauranut staff who provide an excellent servicev

Self

6/10

Pleasant

13 Sep 2025

Ann

Comfortable beds, quiet room, tea and coffee facility in the room. Disappointing that only a buffet available for evening meal fortunately there was a good restaurant within 5 minutes walk

Leisure Partner

2/10

Poor

22 Aug 2025

ghassan

Service bad

4/10

Poor

30 Jul 2025

Santhosh

Very disappointed with this facility. It looked great from outside but the bedroom had a blocked sink, leaking shower and non working hair dryer. I have reported these issues to the service/ reception staff after first day’s stay and although they have promised to rectify these issues but nothing has been done even the next day. Me and my family had a difficult stay in this hotel sadly.

Family

6/10

Pleasant

19 Jul 2025

Josee

Je n’y retournerai pas

Leisure Family

4/10

Poor

18 Jul 2025

Josie

Eh

Quick stay for a layover. The hotel was close and early to access. Overall it was like a motel, very old and just felt dirty. The biggest issues is we had no air conditioning and it was extremely muggy in the room.

Partner

10/10

Exceptional

03 Jul 2025

Jean-Remy

Great restaurant. Friendly staff!

10/10

Exceptional

29 Jun 2025

Patricia

Really nice hotel

The hotel was clean and offered a lot of amenities. The dinner and breakfast buffets offered variety. The staff was helpful.

Friends_and_family Family

8/10

Excellent

01 Jun 2025

Jan

Booked 1 day ahead for taxi at 5.15 am, next morning no taxi. Staff could not find my reservation. Hotel really needs to be updated, room 539, dirty carpet, windows paint bra king off.

Business Self

8/10

Excellent

20 May 2025

Humberto

great breakfast

2/10

Poor

05 Apr 2025

nicola

JUST AVOID

Horrible hotel! Bad cleaning, cheap shampoo, bad towels… horrendous service overrall

Business

2/10

Poor

20 Mar 2025

Toty

I don't recommend this hotel. Unfortunately they didn't have the room available that we booked in advance and ended up paying for taxes for a second room since they didn't have one for the family of 4. The shuttle bus that goes to the airport is 6 euros per person and extra for luggage, total of 42 euros and it supposed to be free according to expedia, but the worst part of the ride is that they don't dropped you off after terminal E, so if you have connection flight in other terminals you have to en up paying taxi within airport terminals limit. You better pay taxi for 30 euros. The carpert floors are so dirty outdated buildings and you get 2 pillows for a king size bed and very small rooms.

Leisure Family

8/10

Excellent

13 Mar 2025

Lynne

Terrible service

Leisure Partner

6/10

Pleasant

25 Feb 2025

Ovsep

The property is good, the location is pretty, the room was big. The reason for 3 stars is the staff. I decided to pay extra to stay longer in the suit and specifically asked the lady at the reception if the cleaning staff will be aware so they wouldn’t knock and bother me. She immediately answered that she will, of course, let them know about the changes of my checkout time. Well, the cleaning staff bothered me twice in two extra hours I paid for. Despite me even saying to the cleaning lady herself that I will checkout at the new time, she opened the door while I was still in the suit one hour before the new checkout time. She didn’t knock, she opened the door saying “maintenance” or something like that. She then knocked again, thirty minutes prior the checkout time, when I opened the door she told me she came to clean. Also, a different cleaning lady kept knocking at the door two hours before the original checkout time. There weren’t any door pamphlets saying “do not disturb” in my suit, but as I was leaving I saw one door having it on the doorknob (I wonder where my pamphlet was). There was also a pamphlet on some doors saying something like “please clean”, so I don’t understand why the cleaning staff was so eager to clean my room, the one without any “clean” pamphlets on it. I also want to mention that the people at the reception could be more welcoming considering the fact they work in a hospitality field. The suit also didn’t have a refrigerator.

Leisure Family

10/10

Exceptional

10 Jan 2025

Felipe

Very good costumer service

Leisure Family_with_children

8/10

Excellent

13 Nov 2024

Sian

Only spent one night. Room was clean and comfortable but my son left his electric toothbrush behind and even after a few emails, no reply

Friends_and_family Family

6/10

Pleasant

28 Oct 2024

Edmond

Lovely staff and good customer service.

Business Partner

2/10

Poor

22 Oct 2024

Verified traveler

AVOID

The room was dirty and smelt like sewage

Business

2/10

Poor

16 Oct 2024

Hassina

Information provided was wrong, no shuttle available , it’s just a public bus that stops after 09:00 am
Instruction received to the the transit was wrong quai B3 instead of E2
Carpet is dirty , limited shower supplies, even your water you have to buy it , they just have a fountain at the main floor
Do not recommend the place and if I give it one star it’s just for the staff at the front , she was sorry but couldn’t help

Leisure Self

10/10

Exceptional

03 Oct 2024

RITA

Nice stay

Was good

Self

4/10

Poor

30 Sep 2024

Jennifer

The staff were great, and the common spaces were nice, but my room (though tidy) was also filthy. I've never stayed in a hotel room with carpet floors so dirty that I wanted to keep my shoes on the entire time. They advertise a hotel shuttle, but it's not included and costs extra. I was thoroughly disappointed overall.

Leisure Self

2/10

Poor

26 Sep 2024

Shawn

Poor customer service and rooms were lacking the basic necessities.

Leisure Family

6/10

Pleasant

26 Sep 2024

Pamela

The hotel was what I expected for the price.The front desk staff were great, though I had to wait 25 minutes to check in given the line. The common areas had a very friendly, welcoming vibe. They had a large dining area with a dinner buffet still available when I arrived around 10:30 PM and a breakfast buffet out early this morning when I left at 6:15 AM. Both cost extra. (The breakfast was 15 euros.) Unfortunately, the hallways and rooms were shabby. While the linens and bathroom were clean, the rug in the room was filthy and stained. Ask about the airport shuttle. I reserved it in advance for 7 euros. It was convenient and came promptly. I could have taken a public bus with the stop just across the street, but it wouId have taken about 15 - 20 minutes. The hotel was serviceable and convenient for an inexpensive airport stay over.

Leisure Self

6/10

Pleasant

22 Sep 2024

Verified traveler

A/C, room phone didn't work. Breakfast was very weak. Room smelled bad.

Business

8/10

Excellent

04 Sep 2024

Stephanie

Good for airport but not for a longer stay

Whilst located close to CDG, it wasn’t easy to get to as the transfer bus times didn’t suit my travel schedule.

Rooms are basic but pleasant.

Some staff were lovely, others at times were at times very rude.

Business

10/10

Exceptional

11 Jul 2024

Tara

Love the room! Spacious, clean, and comfortable.

Leisure Family_with_children

4/10

Poor

02 Jul 2024

Edward

Carpets and furniture were heavily stained. Room smell was a bit moldy

Leisure Family_with_children

6/10

Pleasant

10 Jun 2024

Solomon

The staff were really nice and supportive, the room and toilet smells really bad.

Leisure Self

6/10

Pleasant

18 May 2024

Danna

I was a place to stay. Found staff rude.

Leisure

2/10

Poor

08 May 2024

Verified traveler

If you allow dogs you should allow them in the restaurant. I was forced to bring my food upstairs to eat with my dog.

10/10

Exceptional

26 Apr 2024

MaryJane

The staff was friendly and vety helpful.

Leisure Friends

2/10

Poor

20 Feb 2024

Atika

Carpet was dirty room smell

Business Self

6/10

Pleasant

21 Jan 2024

Simon

No soft bed

Staff were all very good- sadly bed was so hard. Breakfast was awful for €16 I should have complained .
Great position and good price

Business

6/10

Pleasant

05 Dec 2023

MICHEL

Shuttle information by bus at RER station sent by Expedia was incorrect It resulted in 2 hours lost from CDG to hotel. A hotel shuttle was available but I was not informed of this

Leisure Self

10/10

Exceptional

31 Oct 2023

Carmen

Does the job. Staff was friendly and helpful. Room is ok. Does the job for an airport hotel, at an affordable price

Self

10/10

Exceptional

17 Oct 2023

bernard

One night

Very good hostess at the front desk. Quick check in. Room, clean, no remarks. Breakfast buffet fine. Shuttle on time.

Business

4/10

Poor

11 Oct 2023

Paul R

Very poor excuse for a hotel

No soap in the shower, extremely small room, no anti slip strips in the very slippery bathtub, bed bugs, we would most definitely never stay there again.

Partner

4/10

Poor

16 Aug 2023

Nosa

Th room I was given smells

8/10

Excellent

02 Aug 2023

Bruce and Margaret

This is a good enough hotel for 1 night at the airport. The shuttle only goes in morning and evening for a few hours and it is not free.
The halls, elevators and rooms have an unpleasant odour.
The buffets at the restaurant were good.

8/10

Excellent

29 Jul 2023

Terrell

.

8/10

Excellent

10 Jul 2023

Christine

Very convenient to airport. Friendly staff. Nice dining area

Business_and_leisure Partner

10/10

Exceptional

10 Jun 2023

Yvette

Easy for airport

Leisure Partner

10/10

Exceptional

09 Jun 2023

David

The dinner and breakfast buffets were quite nice; there were several options for entrees or breafkfast options.

Leisure Self

8/10

Excellent

02 May 2023

Sanjay

Poor bathroom facilities. Limited dinning selections. Proximity to airport and restaurants was great. Good staff.

Business Self

8/10

Excellent

13 Apr 2023

Leisa

Close ti the airport

10/10

Exceptional

20 Mar 2023

Meskerem

very responsive front desk. Nice bar. The carpet is old but everything else looks great.

8/10

Excellent

13 Feb 2023

Jonathan

Close to the airport, shuttle bus in the morning was prompt. Finding the shuttle bus to get to the hotel the day before, however, was difficult - I took a taxi (€20)

Leisure Self

10/10

Exceptional

23 Nov 2022

bart

Meal/buffet great. Bar was great set to watch World Cup with the other guests

Leisure

2/10

Poor

14 Oct 2022

Folaranmi Bidemi

Dirty properly, I’ll mannered staff.
I don’t recommend this hotel to anyone.

Business_and_leisure Self

8/10

Excellent

08 Oct 2022

Daniel

Shuttle not at par w/ hotel

Great value. Hotel is impeccable.

It would be best to make the airport shuttle a lot easier.

Friends_and_family Family

8/10

Excellent

20 Sep 2022

Allan

Hotel was good. Since Covid access to and availability to shuttle service poor and slow.
Difficult to get to and back to airport with luggage. Sad decline in otherwise good service

Friends_and_family Family

2/10

Poor

27 Jul 2022

Evelyn

Such a mess of a hotel. Had to change rooms as my first room looked like it hadn’t even been cleaned!

Leisure Self

4/10

Poor

21 Jul 2022

Verified traveler

No A/C and the staff at reception only offer a bottle of water as a compentation ! No aceptable for the price we pay, no option were give or offer to the customers! Also the transportation to get there afer 21:30 hrs , so difficult!

Leisure Self

8/10

Excellent

09 Jul 2022

Dawn

Overall, very happy

Surprised by the wonderful buffet in the restaurant. Great patio space outdoors, and nice bar area.

Very noisy, I specifically asked for a quiet room and got there early in the day. It would have been nice to be at the back of the hotel, not next to the entry where I was woken by cars driving in and out.

Wish the hairdryer had worked.

Self

2/10

Poor

06 Jul 2022

alexandre

False advertising

This hotel is very disappointing for a Campanile brand hotel. First there is NO shuttle to the airport, there is a city BUS in front of the hotel which is absolutely not the same, advertising Airport Shuttle is misleading. Second, the A/C was broken during the heat wave and sleeping with the window open is not realistic given how to close to the airport the hotel is.
Finally \"next generation room\" is misleading as well: carpet is dirty, Wifi was slow and almost inexistant and nothing was next generation about this room.
Avoid this hotel at all COSTS, there is better alternatives nearby. I will avoid the whole Campanile brand in the future due to this experience.

Friends_and_family Family

2/10

Poor

01 Jul 2022

Folaranmi Bidemi

Staying in this hotel was a nightmare…
The room smells redolently bad!
The rug was stained and dirty.
The hotel claimed they do have Air-conditioning system whereas they only has fans in the room allocated to me. The staff were completely disrespectful after reporting the whole issue to them.

Business_and_leisure Partner

10/10

Exceptional

28 May 2022

Cintli

Convenient spot near the airport.