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One Acapulco Diamante

Acapulco · Mexico

Boulevard De Las Naciones Núm. 10, Uh Vicente GuerView location

8.4/10Excellent902 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.4/108.4
Condition8.4/108.4
Neighborhood9.0/109.0
Amenities8.2/108.2
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About One Acapulco Diamante

Sample Acapulco's world-famous charbroiled fish, attend a beach wedding, take in a stunning view of the surrounding bay, or let loose with the vibrant nightlife.

These are just some of the ways that you can disconnect and rediscover excitement in Acapulco, and now there is another reason to visit this seaside destination: the relaxing ambiance of one Acapulco Diamante.

The hotel is located near the Forum de Mundo Imperial Arena, just 5 minutes from the airport and 15 minutes from Costera Miguel Alemán Avenue, the city's main thoroughfare.

one Acapulco Diamante offers the chance to leave the monotony of everyday life behind and work or relax in our comfortable facilities, where guests can enjoy a delicious complimentary breakfast and discover all of the hidden surprises that Acapulco has to offer. Travel more with one!

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Please note that check-in begins at 3pm, subject to availability. Check-out is at 12pm. Express check-out is recommended. 100% smoke-free hotel.

With a stay at One Acapulco Diamante in Acapulco (Puente del Mar), you'll be within a 15-minute drive of Diana the Huntress and Boulevard de las Naciones. This hotel is 13.3 mi (21.3 km) from Papagayo Beach and 14 mi (22.5 km) from La Quebrada Cliffs.

Make yourself at home in one of the 126 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Boulevard de las Naciones 0.1 km / 0.1 mi
Forum de Mundo Imperial 0.4 km / 0.3 mi
La Isla Shopping Village 0.5 km / 0.3 mi
Laguna Tres Palos 1.3 km / 0.8 mi
Barra Vieja Beach 2.8 km / 1.7 mi
La Bonfil Beach 4.6 km / 2.9 mi
Playa Revolcadero 6 km / 3.7 mi
Arena GNP Seguros 6.7 km / 4.2 mi
El Revolcadero 7.6 km / 4.7 mi
Playa Puerto Marqués 8.1 km / 5 mi
Bahía de Puerto Marqués 8.2 km / 5.1 mi
Playa Hermosa 8.7 km / 5.4 mi
Majahua Beach 9.4 km / 5.8 mi
Tres Vidas Golf Club 10.1 km / 6.3 mi
Punta Diamante Beach 10.3 km / 6.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2018
  • Total number of rooms: 126
  • Number of floors (main building): 7
  • Single rooms: 77
  • Twin rooms: 48
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
Show 26 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Launderette
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Café
  • Non-smoking area
  • Business centre
  • Outdoor freshwater pool: 1
  • Green Key (FEE)
  • Breakfast
  • Continental breakfast
  • SnacksExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    One Acapulco Diamante

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDS • 1 BedroomROO.2D-SU
    Room SUPERIOR TWO DOUBLE BEDSPhoto unavailable5 photos

    One Acapulco Diamante

    Room SUPERIOR TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-SU

    Room amenities

    • Wi-fi
    • Desk
    • Cable TV
    • Room size (sqm)
    • TV
    • Hairdryer
    • Shower
    • Bathroom
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Children share the bed with parents
    • Individually adjustable air conditioning
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    One Acapulco Diamante

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    One Acapulco Diamante

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    One Acapulco Diamante

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR NON SMOKINGQUADRUPLE • SUPERIOR NON SMOKINGQUA.SU-NM

    Photos are not available for this room type.

    One Acapulco Diamante

    QUADRUPLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR QUEEN BEDRoom • SUPERIOR QUEEN BED • 1 BedroomROO.QN-SU
    Room SUPERIOR QUEEN BEDPhoto unavailable5 photos

    One Acapulco Diamante

    Room SUPERIOR QUEEN BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-SU

    Room amenities

    • Bathroom
    • Shower
    • Smoke detector
    • Room size (sqm)
    • Cable TV
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Hairdryer
    • TV
    • Children share the bed with parents

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about One Acapulco Diamante

8.4
Excellent
902 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.4 /10
Neighborhood
9.0 /10
Amenities
8.2 /10
100 reviews shown
4/10
Poor
06 Jun 2026
EDGAR
I had reservations f3 weeks before arrival and paid, but when I went to check no reservation under name and waited close to hour to get the issue resolved. Didn't like the way it was had with any composition or upgrade for there mistakes.
Family_with_children
2/10
Poor
27 May 2026
Azuncion
Place was ok, but the shower was dirty. No toilet paper neither towels. The ac was not working properly
Partner
8/10
Excellent
08 May 2026
Raul
Acorde a precio-calidad
Partner
6/10
Pleasant
18 Feb 2026
Eliu
For the price, room could be better
The staff was GREAT
Business_and_leisure Family
8/10
Excellent
25 Jan 2026
Patricia
The staff was nice hotel clean rooms very small with few amenities ie no coffee pot or mini fridge or place for clothes
Leisure Friends
2/10
Poor
15 Jan 2026
Jessica
This is the biggest scam! Doesn’t look like the images! Place is filthy, run down, old. No AC jn lobby, walls are mass of paper so you can hear everyone snore! Place has construction, it is a mess!
Business
10/10
Exceptional
01 Jan 2026
Adam
Great staff. Breakfast was ok, Very minimum.
10/10
Exceptional
30 Dec 2025
breanna
Yes it kept up cool, maybe just keep the pool open a little bit longer, but over all very convenient food and shopping places. Very safe to walk around.
Leisure Partner
10/10
Exceptional
26 Sep 2025
roberto
Very clean, easy access to the hotel and easy to move around the area
Leisure Partner
10/10
Exceptional
28 Aug 2025
Elisabet
Reception very friendly!
Leisure Partner
8/10
Excellent
16 Jul 2025
Rosa Isela
My stay was fine and the staff was great. Clean rooms and nice pool area. My only inconvenience was the twenty minute drive to acapulco. I didn't notice the location when reserving and couldn't cancel my booking after completing my reservation.
10/10
Exceptional
08 Jul 2025
SERVANDO
Exelente
Leisure
10/10
Exceptional
13 Jun 2025
Claudia Fernanda
Muchas gracias
Leisure Self
10/10
Exceptional
28 May 2025
sam
Precio considerable
10/10
Exceptional
14 Apr 2025
Adela
Todo
4/10
Poor
05 Apr 2025
Juan
Sin comentarios
Leisure Family_with_children
6/10
Pleasant
12 Mar 2025
Micheal
its a cramp hotel. exits are difficult
Business Self
6/10
Pleasant
16 Feb 2025
Lionelle
No AC, terrible conditions
10/10
Exceptional
10 Feb 2025
Rick

Nice comfortable quiet room w/ excellent breakfast

The management at Hotel One welcomed us when we arrived the room was very clean, took a nice hot shower, & the breakfast the next morning was outstanding.
Many Thanks,
Rick Hill
Partner
8/10
Excellent
09 Feb 2025
Nayeli Enedina
Muy práctico para viajes cortos
Leisure Partner
8/10
Excellent
19 Jan 2025
miguel
AC didn’t work but I was transferred to another room, rooms didn’t have amenities 👎
Leisure Family
10/10
Exceptional
10 Jan 2025
Alberto
Todo muy bien, solo al desayuno le faltó un poco de sabor, los frijoles los sentí muy insípidos pero de instalaciones todo bien
Leisure Partner
2/10
Poor
08 Jan 2025
Rick
Nice hotel for breaking up long road trip.
Partner
8/10
Excellent
11 Dec 2024
allan

Clean budget friendly and safe.

Good place to stay for an overnight traveler. Room was clean and comfortable but a little on the small side. Gated area so it felt very safe. None of the front desk people spoke any English and we speak no Spanish but we managed to get checked in, bought some snacks and had breakfast which was good.
We were even able to get a taxi lined up as we were going to a resort the next 7 days and arrived early. I would stay again.

They also have a great pool area but we weren’t there long enough to use it.
Partner
8/10
Excellent
14 Nov 2024
Efren
Friendly staff
Leisure Family
2/10
Poor
26 Oct 2024
Armando Ocampo
The truth is that we couldn't sleep or rest because there were workers doing construction in the building and my wife called the reception to report the noise and there was no solution. Bad experience.
Business Family
10/10
Exceptional
18 Aug 2024
Anthony
Nice clean motel
Leisure Self
2/10
Poor
24 Jul 2024
Isaac
The hotel is serious deteriorated. Smells humid everywhere
Business Partner
10/10
Exceptional
20 Jul 2024
Maria M
Facilities way more what i expected, Thank you so much
Business Self
10/10
Exceptional
22 Jun 2024
Ranferis
Front desk crew very nice with us
Business_and_leisure Family
10/10
Exceptional
03 Jun 2024
Lorena
The pool, cleanliness, room have planty space,and lundry free
Business_and_leisure Self
10/10
Exceptional
13 May 2024
Saul Alonso
there was a great stay, the room is executive type and to little space, it is functional, there is not a functional mall at around by the moment, to the other side, the airport is to close
Leisure Friends
8/10
Excellent
25 Apr 2024
Gabe
Despues del huracan, el hotel se va recuperando.
Las personas de recepción amables.
La alberca sin camastros .....
Business_and_leisure Partner
10/10
Exceptional
21 Oct 2023
Jose
Great service.
Leisure Family
10/10
Exceptional
07 May 2023
Ebony
Good
Leisure Partner
2/10
Poor
12 Apr 2023
Oscar
We stayed 3 nights at this hotel. This is the worst hotel I have stayed from ONE.
The first room that was given to us stank of sewage and the second one also stank but less.
All 7 floor hallways also smell terrible. There wasn´t coffe on the hallways, just hot water and the bathroom looks pretty old.

The third day our room wasn´t even cleaned even though we put the sign to clean at the room´s door.
The
Leisure Partner
2/10
Poor
08 Apr 2023
johan
AVOID! breakfast unchanged in 1 week and very limited, room too small to accommodate everyone and finally a swimming pool without shower which allows you to swim with people's sweat over several days.
Business_and_leisure Pet
8/10
Excellent
20 Feb 2023
Jose
.
Leisure Self
10/10
Exceptional
24 Jan 2023
Maribel

Best one!!

The beds were amazing!! The costumer service great. They treat you with kindness, very efficient and they really go the extra mile to help you. We are very grateful.
Friends_and_family Family
10/10
Exceptional
02 Jan 2023
Jennifer
Cery comfortable place
Leisure Self
8/10
Excellent
14 Apr 2022
Hugo Pablo
I was feeling safe parking the car inside cuz it has a guard
Leisure Family
4/10
Poor
22 Mar 2022
thelma
The breakfast buffet is poor and cold.
The service it’s terrible.
The hotel it’s clean but very u derrabe.
The staff is very helpful. Probably the only good thing of this hotel.
Leisure Partner
8/10
Excellent
04 Jan 2022
JOSE
El hotel en general tiene buenas instalaciones pero el lobby se veía un poco desaseado y con un olor peculiar.
Business Self
8/10
Excellent
31 Dec 2021
Fernando
Price. Way too expensive for the tiniest room I have ever been. Thinest walls I have ever experienced. A sheet as a blanket and a smallest queen bed I have ever been on.
Leisure Partner
8/10
Excellent
25 Dec 2021
Adam
I needed a place close to the airport that was quiet. It was quiet except my neighbors were nosey so the manager moved us to a different room. Overall it was a good place to sleep before the morning flight.
Leisure Family
8/10
Excellent
03 Dec 2021
David

Convenient and clean

Nice for a close to airport stay. Had a very early flight so we decided to stay 5 min away. Clean hotel no frills walking distance to La isla mall. Safe area. Did not use any of the hotel’s amenities like pool or breakfast. Staff was professional. Room is very basic. Bed tv restroom. We would not have a problem staying here again.
Partner
4/10
Poor
03 Oct 2021
Arianna
Stayed on 4th floor for a one night stay. There was a couple having relations, it was heard throughout the entire floor and went on for hours, staff never came up. The next morning my aunt came by to meet me for breakfast and I was running late. I invited her to come and wait for me in my room but the front desk agent (female) refused to allow my aunt, whom had just traveled 4 hours to see me, accompany me to a room I had paid for.
I stay at the ONE hotel in Tijuana at least 1-2 months within a year and have never had staff treat me so poorly.
Leisure
2/10
Poor
22 Aug 2021
Sandra M Cruz
My reservation said it was a deluxe room and i was put on a basic room I asked the housekeeping girl and she told me the deluxe rooms were on the top floors. I called the front desk guy and he responded with that's your room that's where your room is. My reservation came with a \" view\" and my view involved wires, water retain gallons and the roof of the bottom floor (dinning). I was also charged for toothpaste, toothbrush even though that was included in my reservation, the front desk guy said you read the sign it says pay. Overall this is a horrible place to stay.
Leisure Self
4/10
Poor
04 Aug 2021
Verified traveler

Podrían mejorar

Me dieron una habitación que no tenía camas, tal cual solo un par de mesas, parecía broma de que solo era rentar el cuarto y debía llevar mi sleeping bag, evidentemente fue un error, y ya después me dieron otra.

Desafortunadamente apesar de que incluía late chekout de 2 hrs gratis, me presionaron a salir a la 1 o era cobro automático de media noche, entiendo que el personal solo hace su trabajo, y estaban obligados a decirme lo que las herramientas le mostraban,
Business
8/10
Excellent
30 Jun 2021
Verified traveler
Gran hotel, muy bonito.
Leisure Family
10/10
Exceptional
15 May 2021
Verified traveler
The breakfast was delicious everything was great
Business_and_leisure Partner
10/10
Exceptional
04 May 2021
Carlos
Excelente locación, instalaciones bien cuidadas
Friends_and_family Family
8/10
Excellent
15 Apr 2021
Charles

Acapulco Overnight

Check in was fast and easy, beds were comfortable, breakfast was timely. Good value.
Friends_and_family Friends
8/10
Excellent
16 Feb 2021
Leen

cheap and convenient

nice, simple, clean hotel with a pool. Great restaurants nearby. Good breakfast included. Great place to stay the night before flying out. Only thing I'd improve is the water pressure. So weak that a 5 minute shower stretches to 20-30 minutes
Self
8/10
Excellent
11 Nov 2020
Timothy

overnight

perfect for just passing thru, good price, good breakfast, good staff, room was quite small but no problem for an overnight
Friends_and_family Family
10/10
Exceptional
09 Nov 2020
Ericka

Perfect and close to airport

It was perfect for a short night before heading to the airport the next morning! The room is very small, basic but clean, very European style. I will definitely stay here again if needed.
Friends_and_family Family
6/10
Pleasant
19 Sep 2020
BEN
WATER FLOOD AT THE LOBBY AREA .,!! NEED A DIP CLEANING.,!!
Business Family
10/10
Exceptional
13 Jul 2020
GILBERTO Juan

Fin de semana en Acapulco

Excelente opción para no gastar mucho y estar en 1 buen hotel en Acapulco.
Muy buena alberca
Self
10/10
Exceptional
16 Mar 2020
Verified traveler
I like the cleanliness and design of the hotel. It is near La Isla shopping village.
Leisure Partner
6/10
Pleasant
29 Jan 2020
Verified traveler
It was an adequate room 2 minutes away from the airport and the mall
Leisure Partner
2/10
Poor
06 Jan 2020
Leticia
Didn't received confirmation for reservation and reservation was duplicate, nobody able to help canceling
Family
4/10
Poor
05 Jan 2020
Verified traveler
We booked two double beds, but we got one queen sized bed & a cot. . Also the bathroom had a dirty towel left in the room .the breakfast was not to our liking not much variety, no bacon or ham, was offered, the eggs had water standing in the dish.
Leisure Partner
8/10
Excellent
22 Oct 2019
Rogelio

Costo benefit

We went to Acapulco for a wedding. We needed a confortable, safe and clean place to stay the night. One Acapulco was perfect for that. It is quiet, confortable, clean, safe with a safe parking. Even the included breakfast is good. And all that for a reasonable price.
Friends
10/10
Exceptional
28 Aug 2019
Verified traveler
Hotel sencillo muy buen ubicado con un excelente servicio, el desayuno es muy bueno para todo tipo de público
Business Family
10/10
Exceptional
18 May 2019
Verified traveler
Clean and good price. In a secure area and close to the mall, grocery store.
Leisure
6/10
Pleasant
23 Feb 2019
Verified traveler
The staff and management were AWESOME.

Rooms include a motion detector that turns off the lights and AC. Want to take a long shower or read in the bathroom? Lights are going to go out on you. Want to sleep in a room that's cooler than 20C? You're going to have to wake up every so often and move. Oh and the lowest the AC would go was 18C.

My room didn't include a refrigerator and the ice machine was broken.

Breakfast was included and had a lot of options, unfortunately the food is suitable for palettes different than mine.

The elevators are tiny.

The hotel and even parking lot felt safe and well guarded.

The staff and management were AWESOME.
Leisure
8/10
Excellent
06 Feb 2019
David

ONE is not the loneliest number!

This was a great location near the airport and La Isla outdoor mall, as a place for us to take an added single night before flying out a day later. Front desk very friendly, new hotel. Unexpected fabulous breakfast. Great security.
Partner
10/10
Exceptional
09 Jan 2019
Verified traveler
Unique place great service and very friendly people
Business_and_leisure Partner
8/10
Excellent
31 Dec 2018
Mills
The hotel overall is nice and so was the staffs, however, the towels and bed covers had blood stain.
8/10
Excellent
02 Aug 2026
Adrián
El lobby tenia un olor extraño
2/10
Poor
02 Aug 2026
MIRNA
No respetaron mi reservación, al llegar al hotel la habitación que reservé no estaba disponible, tuve que aceptar la habitación que quisieron darme, En la recepción del hotel al explicar la situación me dijeron que no había nada que pudieran hacer y que lo resolviera con Expedia, pésimo servicio.
10/10
Exceptional
27 Jul 2026
Hugo Mariano
Muy buena estancia
10/10
Exceptional
26 Jul 2026
Marco Ariel
.
10/10
Exceptional
14 Jul 2026
Martha Domenica
Muy limpio y muy bien ubicado
El
Desayuno bien
Self
10/10
Exceptional
15 Jun 2026
Ramon
TODO MUY BIEN...GRACIAS POR LAS ATENCIONES
Self
10/10
Exceptional
10 Jun 2026
Julian
Muy buen hotel:
Las instalaciones, el servicio, la atención.

Gracias.
Friends_and_family Family
10/10
Exceptional
22 May 2026
Diana Marcela
Muy limpio y buena atención, lo malo es que el hotel se encuentra haciendo reformas a algunas habitaciones y el ruido de noche puede ser molesto.
Partner
2/10
Poor
19 May 2026
Ramon
El aire acondicionado no funcionaba.
Las habitaciones muy pequeña para dos personas. El baño muy pequeño.
Partner
10/10
Exceptional
18 May 2026
Carlos Cesar
La habitación impecable y la comida del desayuno más de lo que me esperaba
Partner
10/10
Exceptional
18 May 2026
mary cruz
Todo súper bien!
Partner
8/10
Excellent
17 May 2026
ANDRES
Buen servicio
10/10
Exceptional
17 May 2026
Mayre
Recomendado
Friends
8/10
Excellent
17 May 2026
JESUS
El menú era adecuado por lo que se paga. Buena ubicación.
Partner
8/10
Excellent
03 May 2026
Erik
El Hotel está lejos de la zona hotelera, las habitaciones son pequeñas, la alberca maravillosa. La cama muy cómoda.
Family
10/10
Exceptional
29 Apr 2026
Ramiro
Eso Hotel, que está muy limpio, ordenado limpia, amable 1/4 muy grandes, pero están bien cómodos para descansar
Partner
10/10
Exceptional
19 Apr 2026
Marciano Nicanor
Habitación limpia diariamente , desayuno variado y completo , muy buena atención del personal en general , piscina limpia , agradable , el hotel muy bien ubicado para todos lados de diversión y entretenimiento , tiendas muy cercanas a la propiedad , , quedé gratamente satisfecho con los servicios , lo recomiendo mucho.
Family
10/10
Exceptional
18 Apr 2026
Leonel
No es fácil encontrar la entrada al hotel en auto
Partner
10/10
Exceptional
17 Apr 2026
Mayre
Excelente opción
Self
8/10
Excellent
17 Apr 2026
JUAN FRANCISCO
Buen desayuno
Self
8/10
Excellent
11 Apr 2026
Armin
Nos gustó la cercania al aeropuerto. El desayuno gratis está delicioso y variado. El personal muy atento siempre al pendiente recogiendo platos y limpiando mesas. La alberca grande y con muchos camastros pero con poca sombra y un poco turbia el agua pero con buena temperatura. El aire acondicionado de la hnotacion nunca bajó de 22 grados por lo que se sentia caliente el ambiente. El baño olia a caño. Se agradece que tengan shampoo, gel de ducha y jabon de manos. Las camas limpias y cómodas. El internet muy debil la señal. Por fuera parece que lo estan reconstruyendo.
Family
4/10
Poor
09 Apr 2026
Kary
No lo recomiendo. El desayuno es pésimo y el personal es poco informado. Además de que por un momento deje mi cargador y adaptador y desapareció y ni siquiera revisaron las cámaras para ayudarme a recuperarlo. Pésimo servicio
Partner
8/10
Excellent
08 Apr 2026
Sergio
Mejorar su infraestructura
Family_with_children
10/10
Exceptional
08 Apr 2026
Lizbeth
Habitacion limpia, alberca muy cómoda todo al 100
Family_with_children
10/10
Exceptional
07 Apr 2026
Areli Judith
Agradable lugar
Partner
8/10
Excellent
06 Apr 2026
Jorge Luis
N
10/10
Exceptional
02 Apr 2026
Guadalupe
Todo es genial me gustó bastante el internet es muy bueno que lo ocupamos bastante la alberca estaba cuando llegamos estaba limpia cuando nos fuimos ya no tanto me gustó bastante todo el personal amable limpio siempre el servicio cuarto muy bien
2/10
Poor
29 Mar 2026
Jonathan
Esta lejos de todo alrededor no hay nada cerca solo vez muy pocas opciones para comer, el desayuno estuvo pesimo los huevos con jamon estaban crudos el jugo de naranja no era natural parecia de polvo en la entrada no se ve accesible estan en remodelación y no te reciben en la recepcion solamente nos atendieron bien la chica que ponia las pulseras
Partner
2/10
Poor
25 Mar 2026
Mario
Terrible lugar
8/10
Excellent
24 Mar 2026
Jorge
Aceptable
Self
10/10
Exceptional
22 Mar 2026
Yesmin
Deben avisar que está en adecuaciones
Family_with_children

Location & surroundings

One Acapulco Diamante
Boulevard De Las Naciones Núm. 10, Uh Vicente Guer, Acapulco, Mexico

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One Acapulco Diamante

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