Name: Ocean Breeze Hotels Acapulco
Address: Av. Costera de las palmas No.1121, Fracc., Acapulco, 39900, MX

10/10

Exceptional

30 Jun 2026

Ronald Lewis Webb

The buffet style breakfast will leave you asking what more could they have offered,
Absolutely Nothing it was all there .
The staff was very attentive and the Capitana
Paola amazingly hospitable .
Highly recommend stay here .

Family_with_children

6/10

Pleasant

06 Dec 2025

ricardo

Total confusion with the hotel name
They actually changed the hotel name
It took me more than 1 hour with the cab to find the location

Business Self

8/10

Excellent

22 Nov 2025

Patrick

Luxury resort with a few rough edges.
Cons - No hot water two days running, curtain was broken, toilet running and making awful screeching noises in the middle of the night when the tank filled. Inadequate outlets by bedside for charging.
Pros - Wonderful staff, beautiful grounds, amazing breakfast buffet.

Business Self

10/10

Exceptional

11 Sep 2025

Jonathan Lee

So the property that we booked for was closed because it was destroyed due to a hurricane in 2023. We were taken to its sister property not far from this property and the Mayan Palace was really awesome. Rooms were overall great and mostly everything was working. The TV and the tub were the only things I had issues with. Staff was great, easy to get a taxi, there is no uber in the area. The amenities were awesome, like the pool, lazy river and gym. The dining we mid.

Leisure Friends

2/10

Poor

28 Oct 2023

Verified traveler

Hurricane

Hurricane Otis destroyed the hotel, it was poorly built, specially the windows, not up to hurricane-proof code

Business

10/10

Exceptional

08 Dec 2022

Lydia

Staff was very attentive. No bottled water in the room when we arrived. 😏
Hotel was quiet even though is so close to the airport.
The area is nice and quiet.

Leisure Family

6/10

Pleasant

04 Aug 2022

Brian

Nice hotel but lacks WiFi and areas to relax

The hotel is well-located, near the beach and walking distance from an upscale mall. The facilities were well maintained, spacious and attractive. The suites were also well equipped and spacious. The beach club across the street was nice.

What it lacked was easily accessible WiFi/internet. WiFi was only available in the reception area and was not reliable. It also lacked outdoor seating areas, other than the pool - no balconies, terrace or garden areas to relax.

Friends_and_family Family

10/10

Exceptional

18 Jul 2022

Jose

Great hotel.

The stay was great .Everything was magnificent. Really recommend to families.

Friends_and_family Family

10/10

Exceptional

16 Jul 2022

VERONICA

Very friendly staff

Business_and_leisure Family

10/10

Exceptional

14 Apr 2022

Martin

Very convenient location

Leisure Partner

6/10

Pleasant

18 Nov 2021

Torina

This property is WAY over priced for what they offer. They don’t even have WiFi in the rooms, if you want or need to use the WiFi, you have to go sit in the lobby.

Business_and_leisure Partner

4/10

Poor

20 Jul 2021

hector

CERO ORIENTACIÓN A SERVICIO AL HUÉSPED

Deja mucho que desear .VIDANTA muy mal, ponen al huésped o al cliente al ultimo lugar . Es clarísimo el MAL entrenamiento donde solo les importa cumplir las órdenes. Ejemplo: usan tarjetas paras las toallas de playa. Si llegaste hasta el “club de playa” y no traes la tarjetita te tienes que regresar por ella a Recepcion, que esta del otro lado . Ese es solo un ejemplo . Su orientación a servicio al huésped CERO

Partner

6/10

Pleasant

31 May 2021

Verified traveler

The property was great and the staff was very polite, the building is close to the beach but still not right on the beach. I did not like the people in the lobby trying to sell vacation packages, it was very annoying and horrible experience when you tell them you are not interested. The hotel is not cheap and still you have to deal with those sellers, not cool.

Leisure Family

6/10

Pleasant

19 Apr 2021

Verified traveler

The staff is nice and friendly. On the other hand, I found very annoying that there’s a team selling you timeshare accomodations in Acapulco right after check in and they also sell you a “donation” at check out (they even gave me a bill that included the $30usd to an unknown foundation that I had to refuse and get a new bill).
Also, my room had a leak in the bathroom and the safe box wasn’t working. This last one they were never able to fix since I needed to be present and it would take them 30 mins just to get to my room to check on it (which I couldn’t do since I was almost on my way out). I must admit they did follow up later that day though I was never in my room so I decided to just leave it.
The pool is nice and the room had a good size with pool view. You must also know this hotel isn’t on the beach side.
Finally, the check in and check out times are really uncomfortable. Check in is at 5pm and check out is at 10am which is TOO EARLY. I was there for an event and went to bed at 4am so I could only sleep for a few hours.
It’s an ok hotel but I don’t think it worths the money.

Leisure Friends

2/10

Poor

17 Mar 2021

Steffen

Bait and switch

Complete bait and switch - the pictures are from their sister hotel, which they push to upsell you at 500 usd per night.
The actual property is a hostel style, no star experience.

Friends_and_family Friends

6/10

Pleasant

04 Dec 2020

Verified traveler

No Wifi in rooms and that was a huge disappointment

Business_and_leisure Family

2/10

Poor

29 Nov 2020

Ben

Overall the property and beyond disappointing. To start on Expedia it depicted the resort as beach front. The resort is not beach front. Upon checking at 5pm or so they weren’t sure they had a clean room available for me. I had to wait 10 mins before a room was available. Then I was told I had to leave all my valuables in a safe at all times due to people breaking into hotel rooms. Then once I got to the room I was disappointed. The room hadn’t been updated in many years. The main door the room was flimsy and could be broken into easily. The adjoining door to the room next for did not have a lock on it. When I went to shower that evening the water was black. Thoroughly disappointed in this hotel and I would very much like a refund.

Leisure Self

4/10

Poor

03 Nov 2020

Alan

Not recommended

Very poor service and old rooms with several issues. Not recommended if you’re expecting a confortable stay.

Partner

6/10

Pleasant

06 Mar 2020

Verified traveler

Nice place

Friends_and_family Friends

6/10

Pleasant

02 Mar 2020

Julia

Ok para una noche

El hotel esta bien para pocos dias. Tiene alberca y club de playa. Te dan toallas.
El desayuno tiene poca variedad pero buena relacion calidad -precio

Partner

2/10

Poor

19 Feb 2020

Verified traveler

Gross and old TVs are old and signal doesn’t work..

Business Partner

8/10

Excellent

27 Jan 2020

CESAR

Air conditioning was so noisy and old

Friends_and_family Family

8/10

Excellent

09 Dec 2019

Alonso

Great service, accomodation, food and amenities. Would Go back!

Leisure Self

8/10

Excellent

24 Nov 2019

Verified traveler

Clean and friendly staff.
Good location in Acapulco

Leisure Family

6/10

Pleasant

09 Sep 2019

Verified traveler

Currently Remodeling

The hotel was closed (remodeling) and they moved us to the Grand Mayan.

Friends_and_family Friends

10/10

Exceptional

22 Aug 2019

Verified traveler

Friendly and helpful staff. Very nice restaurant on premises. 2 minute walk to quiet beach.

Leisure Self

6/10

Pleasant

13 Nov 2018

Al

Are reservation was charged. The hotel where we had the reservation was closed and they didn't told as anything abaut the closure. The manager was very rude we are a family of 6 and we reserve reserve a family suite and they charge us extra for 2 extra persons.

4/10

Poor

12 May 2018

Luis

Nice hotel, employees not very helpful

We couldn't sleep the night of Sunday 6th because of the noise in the room 5721 (there were three people listening to music, singing and talking until 3:40am). I talked to Ismael in Reception at 12:20, 1:50 and 3am reporting the incident and he was not able to send Security until 3:27. By then it was too late because we had to leave the hotel at 6 to take our flight back to Tijuana at 8. It spoil our vacation.

4/10

Poor

30 Apr 2018

John

False advertising

1. Made reservation for four rooms with double beds. Unavailable at check in. Assigned suites instead. But only 1 bed per suite with 2 couches with trundle beds. 2-3 adults per room.
2. Housekeeping never came to make our beds as promised.
3. AC didn’t work. We burned up all night.
4. Hotel didn’t know when the airport opened.
5. Hotel didn’t know anything about an airport shuttle although advertised.
6. Don’t waste your time or money with this hotel.

6/10

Pleasant

28 Nov 2017

Rosa

On the beach but the staff was impersonal

So when we arrived, we could not find the hotel. We have to ask 3 different people about where the hotel was and an hour later. It turned out that it was close until the high season, but they booked us a room in the Mayan Palace Playa with a free upgrade. All the Mayan staff understood what was going on. We did not get the upgrade though when we arrived, and when asked they replied that they gave us what was booked. The staff was nice, but impersonal. When you asked about where to find food no staff member knew. All their excursion were way over priced, double what you can find on travel sites (which already have a fee added to the price) and not impressive for the money. The room only had cold water for showers unless you showered at midnight and even had some mold in the corner of the bathroom. The 2 Mexican nationals we were with were head over heels with the hotel, but honestly I have been in nicer 2 star hotels. The beds were clean with no bugs and the food was good in the hotel. It was also nice that you could walk around the whole hotel without needing your wallet to pay for drinks and your room key was a wrist band.

10/10

Exceptional

17 Nov 2017

Verified traveler

Ocean Breeze closed, put up at Mayan Palace

The hotel I reserved was closed and the company also owned a very nice resort (Mayan Palace) which they put me in for the night for the same price. Great deal!

8/10

Excellent

04 Jul 2017

Martín

Nice hotel, great pool and amenities

I spent the day in the pool with my wife having a drink, then we went out for dinner.

6/10

Pleasant

30 Apr 2017

Citlali

For what I pay not a good service

Everything is beautiful but the service was horrible. I have family there and they couldn't come in because i would have to pay for them just to come in and have fun in the pool. They weren't even going to stay in the room just the pool area.

Family

2/10

Poor

25 Dec 2016

Michael

The hotel was close for remodeling. No body say anything about it. I was surprise when I arrived from Acapulco airport the hotel was close. They send me to Mayan Palace Hotel by the way the night clerk was not helping me. I have to pay in cash for the night.
I made the reservation 3 months in advance WHY did not send me a message about this hotel before I arrived ?

Family

10/10

Exceptional

29 Oct 2016

Lyle

Ocean Breeze closed in \"Slow Season\"

The Ocean Breeze was \"closed for business\" . . . and we were transferred to the Mayan Palace Resort which was a 5-times upgrade, at least.

Family

4/10

Poor

26 Jul 2016

Rick

no WIFI Access and the hotel is not a beach front hotel. the map is misleading.

4/10

Poor

18 Jan 2016

Peter

Pleasent hotel but no activities.Nice pool

We had booked two separate days-Jan 12th and Jan 20th. We stayed there on the 12th but on Sunday Jan 17th the Hotel closed. Fortunately the Hotel is part of the Mayan chain and we are being given an extra day at the Mayan Palace Acapulco were we are staying for a week. So all turned out OK.

8/10

Excellent

26 Oct 2015

Mariel

Mayan Palace Experience

Ocean was under maintenance so stayed at the Mayan for same price.The experience was great. WIfii was not free and room came with coffee maker but no coffeee. They offered great activities and entertainment but there was no communication to guests about the activities available. The place has great views and it is a nice hotel.

Partner

8/10

Excellent

19 Oct 2015

Raul

Nice hotel, but it wasn't the one I reserved!!

Nobody told me that the hotel is actually under maintenance, the hotel isn't located where Expedia showed me.

My reservation was valid on the Acapulco Mayan, a same quality hotel but with no beach!

2/10

Poor

28 Sep 2015

Verified traveler

Horrible

Horrible experience, got there and the hotel was closed cause they were remodeling. Would appreciate if someone from expedia can contact me.

10/10

Exceptional

23 Aug 2015

Josh

Great place for a family

The room was perfect for our family of 2 adults and 3 children. We couldn't have asked for better service from all the hotel staff.

4/10

Poor

18 Nov 2014

Verified traveler

My experience was not that good, first the a/c was not working good , i had to change my room, only one out let to charge electronic device, for breakfast and dinner and the rest of the facilities including the gym we have to go to another Hotel . The room comfort was OK, The Staff very pleasing, in Particular Mr. Gil

2/10

Poor

11 Jul 2014

Judy

Hotel closed.

Took us about 3 hours to finally find this hotel. No sign, no nothing. Tried to call the hotel, no answer. Guess what, it's closed! Per the restaurant personnel next to the hotel, it has been closed for repairs for quite sometime. We were redirected to its sister facility Grand Mayan, who then directed us to \"its\" sister facility, Mayan Palace. After 4 hours, we finally made it to the hotel. Our stay there was nice, great pool area, great staff, small but nice room. My only complaints are the parking here. You literally have to walk 1/2 a mile from a dirt patch empty lot to make it to the hotel. Also the pool closes at 8:00pm which is really early, especially in Acapulco, where at 800pm it's still like 88-90F and there where still alot of people in the pool. This place is really hidden and far away for anything. If your looking for night activities here, good luck. The restaurant closes at 1000pm and you will have to go to its sister facility for other activities or about 10-20miles away to downtown Acapulco.

Family

10/10

Exceptional

07 Jul 2014

Josue

amazing!

This property belongs to the Mayan palace chain and it is amazing. Please don't hesitate in going. They have a private beach with an infinity pool by the ocean. Grounds are impeccable and service is first class.

Family

2/10

Poor

30 May 2014

Rod Jenkins

Closed

Do not book, this Hotel is closed.

Family

10/10

Exceptional

21 May 2014

Mark Miller

Mexico 2014

We had reservations at the Ocean Breeze in Acapulco. Our hotel actually ended up being closed and no one told us before hand, which was a little frustrating. We got a little nervous about that but they brought us to the Grand Mayan and they honored the original price. The hotel was amazing and better than our original reservation. Will definitely book with hotels.com again!!

Family

8/10

Excellent

22 Feb 2014

Dulce

Great Time

Acapulco is amazing, the people and service is excellent ! Great time there.

Family

2/10

Poor

30 Jan 2014

Kathryn

OMG, what a surprise!!

Imagine our surprise when the taxi driver from the airport arrived at the Ocean Breeze hotel in Acapulco only to inform us that the hotel was CLOSED!!! He told us not to worry, there was notice posted on the door instructing him to take us to the Mayan Palace. The staff at the Mayan Palace were most gracious and looked after us. We had received an email from Expedia confirming our reservation at the Ocean Breeze hotel on January 13th, we flew out on the 15th! Unbelievable, not the way we expected our vacation in the sun to begin. Thankfully, it was all uphill from there. I will be interested to see if this gets posted!

10/10

Exceptional

21 Aug 2013

gerardo

very seen

very good installations and comfortable stay

Family

6/10

Pleasant

29 Jan 2013

Catolina

Good hotel

We had a great stay.

10/10

Exceptional

16 Dec 2012

Daisy

Awesomeness except for Location

I literally cannot complain of the hotel, their service, cleanliness, and activities except for the location. It's located too far away of any bays and the one that they have available, is open sea and not safe for my four year old. Other than that, AWESOME.

Family

10/10

Exceptional

30 Nov 2012

Bruno

Quite comfortable, wanted to stay longer

I enjoyed the room but it was a short visit, just went for a weeding over the weekend, location was great both for the wedding, my morning run and going to La Isla after checking out. Next time I go to Diamante I will try to stay in the same place but longer.

10/10

Exceptional

10 Feb 2012

Verified traveler

The Sea Garden was not completted with the remodeling so we were able to continue our stay in the Mayen Palace.

10/10

Exceptional

09 Feb 2012

Andy

good value for money

we were upgraded, based on the high ocupancy of this hotel experience was greate.

8/10

Excellent

13 Dec 2011

Verified traveler

Good Experience

We were going to a wedding and the hotel was great for us because of the location, besides that hotel was clean, good service, etc. We were not able to use all the amenities in the hotel but overal we had a good experience and would return in the future.

6/10

Pleasant

01 Nov 2011

Verified traveler

Not a beachfront hotel

Great hotel, I had an awesome time.
But it's NOT a beachfront hotel.
It's a five minute walk from the beach, which is great, but I expected it to be ON the beach.

6/10

Pleasant

01 Mar 2011

Louise

Sea Garden

We only stayed at the Sea Garden for 2 days at the end of a trip staying at the Grand Mayan for a week. If you can stay at the Grand Mayan do that it is superior however the Sea Garden has great facilities and pool with cabanas at the beach and a nice Italian restaurant.

Partner

4/10

Poor

27 Feb 2011

steve

Good beach location

This hotel has a great beach location but needs to improve its service and room quality/cleanliness for the rates it charges.

Family

10/10

Exceptional

09 Feb 2011

VICTORIA

GREAT OPTION

I WEN´T FOR A WEEKEND AND WAS MORE THAN WHAT I EXPECTED

Partner

10/10

Exceptional

24 Nov 2010

UKINMX

Great for families

Very clean and well kept.Staff friendly and efficient. Large room with kitchenette and everything you need. Two small stores at walkable distance and large supermarkets not too far by car. Daily programmed activities in hotel were fun. Italian restaurant good. Downside: beach is across the street. No nightly activity in this area of Acapulco. Open air mall nearby.

Family

10/10

Exceptional

30 Jun 2010

Carmen

See you next time

It was exactly what we were looking for. Not expensive and close to the beach. Besides it was really important for us to have a full kitchen. Ocean Beerze Hotel is a guarantee simply because it belongs to the Mayan Palace, one of the most incredible hotels that we have in Mexico.
People at the hotel were really nice.

6/10

Pleasant

09 Jun 2010

Eva

Needs improvements

After arrival almost at midnight (my friend after grueling flight from Europe), we checked in and right from the reception were sent to the room. When we asked where to go as there were several buildings, the lady pointed in a way that we still didn't know. So we went to the first building, climbed stairs to a second floor with our heavy bags (no elevator) and found out that our room number was not there...so we dragged our suitcases to another building, climbed the stairs to the 2nd floor (again no elevator) and there it was. Both were 3 story buildings and no elevators, very inconvenient if you have heavy bags! The room was nice, however, the beds extremely hard, with pillows that could be filled with bricks. At 8AM we were woken up by a lawn mower under our windows - joy of having a golf course right there....Otherwise all good but I cannot imagine staying there longer than one night. They have a nice Italian restaurant, that we visited later in the week, but we stayed in a different hotel.

6/10

Pleasant

18 Mar 2010

Verified traveler

Ongoing problem with front desk. Front desk manager was surley. Room promised time AFTER arrival was delayed by hours

8/10

Excellent

10 Feb 2010

juan

good for big parties

clean and walking distance to the beach.

Family

4/10

Poor

09 Sep 2009

Olga

Would not go back

Rooms are small and very old furniture, etc. Could use refurbishing. Two story units with no elevators. No hairdryers, irons in room. You could get one by calling the front desk, but had to return it within one hour! The grounds were nice and the staff pleasant. I requested a non-smoking room near the elevator because back husband has a bad back and knee. I got a smoking room on the second floor (no elevator) far from the elevator.

10/10

Exceptional

14 Jul 2026

erick

Muy bien

Family_with_children

6/10

Pleasant

24 Jun 2026

Guadalupe

En la terraza nos encontramos una colilla de cigarro y un plástico de los six de cerveza, solo tienes una alberca, la playa y el río lento, no hay más para dónde ir y el parque acuático que sale en la foto para los niños no está abierto por el momento nos dijeron y realmente llegas al hotel Grand Mayan Vidanta que está solo disponible a la mitad , la otra mitad está cerrada, yo la conocí hace 4 años y tenía más albercas a donde ir pero ya no porque la ocupación es poca

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Cynthia

Es el Mayan palace de Vidanta, ya vieron las ero con buenas instalaciones, servicio bien, pero muy caro todo, los alimentos y bebidas, caros y malos. Pero es Vidanta

Friends_and_family Family

10/10

Exceptional

25 May 2026

Alejandro

Nos gustó la atención el personal

Family_with_children

8/10

Excellent

05 May 2026

Jorge

Excelente propiedad para cacao, buena comida y en general muy buen aspecto, me molestó a la fecha casi una semana que salí y la factura no la mandan cuando les pague directo a la llegada

Self

10/10

Exceptional

03 May 2026

Dulce

Todo

Family_with_children

10/10

Exceptional

19 Apr 2026

Javier

El hotel está muy grande y muy completo pero quedó muy dañado por el huracán Otis. Hay muchas secciones del hotel cerradas y en mantenimiento lo que hace que se vuelva molesto en la estancia. Pero en general es un muy bien hotel para viajar en familia y por vacaciones

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

José de Jesus Trinidad Gonzaga

El personal de recepción nada atento y con muy mala actitud, tardado y quieren venderte todo antes de entrar, el mostrador con 2 personas atendiendo y los demás riéndose y bromeando mientras los huéspedes formados, se molestan si les preguntan si no hay más personal

Family_with_children

8/10

Excellent

09 Apr 2026

Luvina

En general bien, creo que fui en temporada muy alta y por eso los temas de check in y check out fueron tediosos, pero el encargado resolvió todo muy bien

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Luvina

Todo estuvo muy lindo el hotel recuperándose. Fantástico para ir en familia.

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Alberto

No es el hotel que renté por la aplicacion

2/10

Poor

18 Feb 2026

Maria

No existe este hotel está en ruinas , te llevan a otro hotel , no hay toboganes ni hay nada de lo que está en esta imagen

Family_with_children

10/10

Exceptional

02 Dec 2025

Helena

Allt var toppen!

Business

6/10

Pleasant

26 Nov 2025

LUIS

Ocean Breeze no existe, está destruido por Otis desde hace dos años. Es inaceptable que nadie me haya informado eso antes de mi llegada, tuve que describirlo por mi propia cuenta teniendo que ir a la recepción de Grand Mayan a preguntar en donde con un sentido burlón me dijeron que así era, que ahí me podrían resolver.

En la página de Expedia no se advierte nada, las direcciones en Google no están modificadas y Ocean Breeze sigue apareciendo en el mismo sitio de siempre.

De Mayan Palace en donde me hospedaron, todo bien, algunos temas que deben resolver como el proceso de check out (de los 80s), entre otros.

Business_and_leisure Friends

2/10

Poor

20 Nov 2025

Carolina

Mala publicidad en la plataforma y nos tardamos más de 2 horas en llegar donde era y nos ubicaran.

El mismo 18 de noviembre el aire acondicionado de fue desde las 7 pm hasta las 12 am y no nos recompensaron ni nos dijeron nada

Business_and_leisure

4/10

Poor

12 Nov 2025

Martin

Ocean Breeze Acapulco does not exist anymore since the hurricane Otis 2 years ago! It is unaccaptable to book a hotel on your website that does not exist? We arrived to the hotel gate using the location provided in the app and it was closed! Then a police officer walking around told us that it was closed and we must go to a different hotel (Grand Mayan). Our reservation was prepared in Grand Mayan. However, we booked Ocean Breeze because there was a water park for kids, and we traveled with kids. There was nothing like this in Grand Mayan. If we were aware of this, we could have searched different hotel.

10/10

Exceptional

04 Nov 2025

Guillermo

Excelente

8/10

Excellent

27 Oct 2023

Salvador

No está mal, pero la habitación olía a humedad además que ya se ve algo viejito.

Leisure Partner

10/10

Exceptional

27 Oct 2023

Humberto

Todo muy bien, excelente atención

Friends_and_family Family

8/10

Excellent

16 Oct 2023

juan

aunque es construcción antigua, se encuentra en buenas condiciones

Leisure Partner

10/10

Exceptional

16 Oct 2023

Verified traveler

Sensacional la estancia gracias al personal del hotel 100 por ciento recomendable

Partner

6/10

Pleasant

10 Oct 2023

Hiram

Te invitan a Vidanta y te hacen perder un montón de tiempo para venderte una membresía

Leisure Family_with_children

2/10

Poor

02 Oct 2023

GUILLERMO

Avoid, unless you want something cheap, and I mean cheap.
There is no WiFi in the rooms.
The light in the rooms is miserable. Its impossible to read with such light.
There is no restaurant for breakfast inside the property. If you want to have a breakfast, staff will send you to their parent hotel, Vidanta, which is 5min driving.
You will get several calls a day to your room from their time share vendors requesting you to waste your time to sell you a time share.
If you want a late check out, they will want to charge for that.
Besides all that, the property is dated, with poor maintenance.
No reason to go back there.

Business Self

10/10

Exceptional

04 Sep 2023

CAROLINA

Estupenda opción

He viajado a este hotel durante muchas ocasiones y es una estupenda opción para ir en familia. Tiene un pequeño club de playa muy tranquilo que está solo al cruzar la calle. Las habitaciones son muy espaciosas y tiene una buena cocineta.
Yo realmente recomendaría un cambio de tapicería en las sillas de la habitación pues por lo menos tiene 20 años el mismo tapíz y está muy sucio y viejo. Ojalá lo hagan pues es un lindo lugar del que disfrutamos mucho por su localización y tranquilidad. Es dificil mantener un hotel viejo en buenas condiciones y en su mayoría está bien mantenido.

Friends_and_family Family

4/10

Poor

10 Aug 2023

Elías

Buena atención y servicio al cliente.
Había muchas moscas en el pasillo y en la habitación. Las toallas las recogieron después de dos días. La alberca está muy bonita y tranquila.

Leisure Family

6/10

Pleasant

09 Aug 2023

Bernardo

Sin red inalámbrica en habitaciones y sin elevador

4/10

Poor

08 Aug 2023

NURIA

Descuidado

El Hotel no cuenta con wifi
Las instalaciones están descuidadas y sucias
No se nos permitió la entrada al club de playa que está enfrente del hotel a pesar de que nos indicaron que estaba incluido.

Friends_and_family Family

2/10

Poor

31 Jul 2023

ALEJANDRO

los muebles son viejos y están sucios

Leisure Family

8/10

Excellent

31 Jul 2023

Pedro

Un lugar agradable y tranquilo.

10/10

Exceptional

30 Jul 2023

Juan Carlos

Excelente servico de todo el personal

6/10

Pleasant

30 Jul 2023

DAVID

Sin wifi

Leisure Family

2/10

Poor

28 Jul 2023

Jair

No me gusto porque te hacen perder un dia de tus vacaciones haciendote creer que por estar en ese hotel tienes derecho a un desayuno en el mayan palace

Leisure Family

8/10

Excellent

27 Jul 2023

Ricardo Ortiz

La comida muy cara y no hay mas opciones

Leisure Family

10/10

Exceptional

27 Jul 2023

JONATHAN

Deberían tener el servicio de wi fi en la habitación