Name: Quinta Real Acapulco
Address: Paseo de la Quinta 6, Fracc. Real Diamante, Acapulco, 39907, MX

8/10

Excellent

07 Oct 2023

Paul

This is a premier hotel. As far as beachfront lodges go, it would be hard to compete with Quinta. The staff, on the whole, are terrific. And the accommodations tremendous! BUT, there are a few things to be aware of…. The restaurant is VERY EXPENSIVE. We (two) had a total of five meals over three days, and it cost me over $750. I don’t know how that’s possible, except that I did not pay sufficient attention to the pricing in pesos. It would benefit the international traveler to ensure all menus contain $ listings, instead of only displaying peso prices. It’s a tourist getaway, so there is obviously no hesitation to charge exorbitantly. I’m still astounded by the amounts. Another thing to consider… the hotel does not have easy access. The heavy security apparatus makes coming and going a challenge. If you’re traveling by taxi, it can be an aggravation. I would rent a car if I had it to do over again. There was one incident with a guest in the suite above playing excessively loud music, apparently preferring to party rather than enjoy the surf side experience. I complained to the front desk, and fortunately the matter was resolved within an hour. The main thing to bear in mind is, Quinta is not within easy walking distance to common services, like grocery stores, restaurants and malls. Be prepared to spend on transportation if you’re planning to go out and visit places in Acapulco. But if your objective is a relaxing seaside stay, there is possibly no better place in Acapulco.

Leisure Partner

8/10

Excellent

06 Oct 2023

Hector

Service was impeccable, but AC was malfunctioning and Tv also. Bugs found around toilet and no coffee in bedroom.

Leisure Partner

10/10

Exceptional

31 Jul 2023

israel

Excellent place!!!

Leisure Family

4/10

Poor

27 Jul 2023

Gustavo

Food was very limited and really bad. My wife got sick eating shrimp at beach level restaurant.
By far, nothing close to previous experiences in other Quinta Real Hotels.
Not recommended at all.

Leisure Family

10/10

Exceptional

19 Jul 2023

Muriel

Classic Acapulco hotel with excellent service

Very pleasant stay in a perfect location in Acapulco.
The service is excellent, and I want to specially mention Victor, server at the restaurant, as he went above and beyond to make sure we were satisfied.
Don't forget to try the pina colada served at the pool and on the beach, it is especially delicious.

Friends_and_family Friends

10/10

Exceptional

05 Jun 2023

Eulalio

The hotel is at a cliff so the view is wonderful

Leisure Family

10/10

Exceptional

16 May 2023

Edmundo Mora

The place is really nice, and quiet, The ocean view its amazing. Its next to Revolcadero beach, even though is a Crowed and popular beach, the hotel have the benefit of being several yards from the crowded spaces, the beach is vast and its clean. The pool it is open 24/7. The staff its really kind and polite. Try the artisan coconut ice cream, it's really delicious.

Leisure Partner

4/10

Poor

26 Apr 2023

Thomas

We paid for one of the suites for 2 nights. The room was clean and comfortable if a little dated. The bed was comfortable. We went to dinner the first night. We ordered the sashimi. It came to the table room temperature. I ordered a Caesar salad. They put bottled blue cheese. When I called them on it they insisted it was Caesar. Whatever. My wife ordered the red snapper. It was the toughest piece of fish we have ever had. Then they left the salad I didn’t eat on the bill. When my wife asked for extra coffee pods at the front desk she was told there would be a surcharge. I’m paying for a suite and you are going to nickel and dime me for coffee pods. The next night when I ordered ice for the room that took forever to get there. Don’t waste your money at the restaurant and temper your customer service expectations if you go to this hotel

Partner

10/10

Exceptional

10 Apr 2023

Steve

As a Watermen the property is in an ideal location with the best surf in Diamante. I own beach house six hours south of Acapulco in Puerto Escondido and another one four hours north in Troncones. I like to stay here to break up the long drive. I have stayed here now four different times and love it. The staff is excellent so no reason to go anywhere else.

Business Self

10/10

Exceptional

13 Feb 2023

andrea

Will go again

The location is spectacular… surrounded by an entire private neighborhood that’s great for beautiful morning walks and a private beach that I loved, quiet and tranquil. The beds and pillows were amazing- I couldn’t have slept better. The food was also good and affordable and we really enjoyed the service by the pool. The rooms are dated and they are a bit stingy with drinking water in the room, but the views make up for the old couches :)

Friends_and_family Friends

10/10

Exceptional

19 Jan 2023

Daniel

We loved it! Beautiful beach, the best in Acapulco. The staff was always courteous. Cleaned room and the view from the balcony was fantastic!

Leisure Family

8/10

Excellent

15 Jan 2023

Steve

The Staff is absolutely excellent! The property location is excellent! The beach in front maybe best in the area. However, the entire property is showing it's age. The bed and pillows were excellent however the towels were torn and worn out? No hand towels in the bathrooms? Room felt dirty. The lounge chairs and pads were worn out at the pool? Food was marginal at best. The facilities in general are overdue for a remodel!

Business Partner

10/10

Exceptional

09 Jan 2023

Guillermo

All okay

Leisure Family

10/10

Exceptional

22 Nov 2022

Manuel

Todo increible

Leisure Partner

10/10

Exceptional

30 Aug 2022

GILBERTO JUAN

Excelent

It was our Honeymoon and everything was perfecto, with 1 excemption, my golf cap was taken by someone at the pool AND dissapear.
Talk to Janna and She was It was nowhere to be found

Partner

10/10

Exceptional

29 Jul 2022

hyon suk

Very nice. Recommend this hotel.

Leisure Family

10/10

Exceptional

19 Jul 2022

Luz

Loved it!! I was treated like a queen!!

Leisure Family_with_children

10/10

Exceptional

02 Jul 2022

Edson

The staff was so nicely, friendly, a perfect place for vacations

Leisure Family

10/10

Exceptional

06 Jun 2022

rodolfo

Excellent

Leisure Family

10/10

Exceptional

22 May 2022

Helmut

Excellent service

Leisure Partner

10/10

Exceptional

25 Feb 2022

Jose

All great especially the service !! Hotel should try to clean up view at the beach with all chairs and tents all cluttering beach and view on left hand side, but otherwise all very good, rooms could be painted and updated as well !

Leisure Family

8/10

Excellent

24 Jan 2022

guillermo r

The hotel is in a very nice area of Acapulco. Very safe. Very pretty. The hotel is about 30 years old. They do an ok job at maintaining it…. It is starting to show its age. The employees do a pretty good job at serving the guests.

Leisure Partner

10/10

Exceptional

20 Jan 2022

Charles

Exceptional customer service

Exceptionally clean, very quiet and relaxing atmosphere. The mostly Spanish speaking Staff were courteous and respectful.
Special thanks goes to Oyuky for her superior customer service. Her special attention during a communication and logistical issue were greatly appreciated!

Partner

8/10

Excellent

16 Jan 2022

Enrique

Slow check in.
Good staff.

Leisure Partner

10/10

Exceptional

14 Jan 2022

Amilcar

Private, comfortable

Leisure Partner

10/10

Exceptional

12 Jan 2022

Eduardo

Excellent

Leisure Partner

6/10

Pleasant

11 Jan 2022

GUSTAVO

Lo conocí hace 20 años y era un gran hotel. Las instalaciones son buenas aún pero necesita na refrescada en la decoración.
No cafetera en la habitación.
No sillas en el balcón.
Pocos canales de TV
Servicio de Desayuno extremadamente lento
Carte de Vinos prácticamente inexistente.
En general buena actitud el personal con algunas excepciones.
Muy buen servicio y buena selección de bebidas en la piscina.

Leisure Family

10/10

Exceptional

31 Dec 2021

Fabrice

Excellent property right in front of the sea. The beach was fantastic with little to no crowding despite being in a very popular area. The food was a highlight, the restaurant is very good, highly recommended.

Leisure Family

10/10

Exceptional

22 Dec 2021

Juan David

Great experience, nice hotel.

Leisure Family

8/10

Excellent

29 Nov 2021

Fernando

It's Alright

The hotel is nice, simple, clean, and in a beautiful location. While it could use some remodeling to bring it up to the 20's standard I cant complain much.

Partner

6/10

Pleasant

05 Nov 2021

Tatiana

Amazing view but the rooms need remodeling of furniture (e.g., broken lamp, uncomfortable bed) and their staff needs better training.

Leisure Family

8/10

Excellent

11 Oct 2021

Hugo

Property is nice, a bit run-down over the years but pretty nice

Leisure Partner

10/10

Exceptional

02 Jul 2021

Verified traveler

Buen hotel, lo mejor es la privacidad de su playa ya que al estar bordeado por rocas prácticamente no hay más turistas que sólo los huéspedes del hotel.

Leisure Family_with_children

8/10

Excellent

07 May 2021

ADRIANA

Bien...

Todo muy bien, los cuartos perfectos con una vistaal mar increible, solo que si los alimentos muy caros

Friends_and_family Family

10/10

Exceptional

08 Apr 2021

Verified traveler

Cuando calienta el sol acá en la playa podría ser el soundtrack de este hotel genial, con playa al final de la Bahía!

Leisure Partner

4/10

Poor

07 Dec 2020

Jason

Huge Disappointment

I'll make this review very simple and straight to the point. There is a wastewater outlet that dumps to the beach right next to the property. As a result, there is an awful smell all the time of sewage and the beach water is not safe to swim in. Huge Disappointment since everything else is perfect.

Partner

10/10

Exceptional

01 Nov 2020

Artir

One, if not, of the best hotels in new Acapulco. Private beach, great services, breathtaking location, security and fabulous staff.

Leisure Friends

8/10

Excellent

09 Oct 2020

Mari

Excellent vip treatment. Very slow service in pool and restaurant

Leisure Partner

10/10

Exceptional

08 Sep 2020

Edgar Ruben

Acapulco escaped

It was a pleasent experiene, great hotel, excellent service and good location. Mix between confort and safety.

Partner

2/10

Poor

14 Mar 2020

jorge

Front desk was Terrible, totally rude don’t stay

Check in was terrible, front desk was very unpolite and rude, totally shocking thinking it’s a 5 start property. I will not recommend this Hotel due to staff, it’s a beautiful property but front desk was totally rude and make think twice about coming back.

Business

8/10

Excellent

10 Feb 2020

Diego

Great value, will come back

This was our second stay at Quinta Real, and we consistently received great service. The hotel condition is good, we felt safe. The breakfast options are not incredible, but for the price, they were acceptable. We have Gold status, and asked about the upgrade, we were told there was no better room available, which seemed untrue: we could tell by the amount of people during bfast and at the pool. The late check-out (by 6pm) is a very nice perk for Sundays’ return (we didn’t use it, but it was nice to have the option).

Partner

10/10

Exceptional

10 Feb 2020

Saucedo

Very secure and private. Loved having the beach practically to ourselves. Could use music by the poll area though

Friends_and_family Partner

8/10

Excellent

02 Jan 2020

Alberto

Place to unwind

The location is great for a romantic weekend. The pool and cabana area is great to relax and unwind.

Family

6/10

Pleasant

05 Nov 2019

Verified traveler

Ever since Camino Real purchased the Quinta Real hotels, they have been in a steady decline. Although the location is the absolute best, as are the views, the hotel is worse for wear. I’ve been staying at this hotel since 2001 when it was brand new and it saddens me to see it now.
On a positive note, the beach is the best as are the views.
Oyuki, the customer service manager is wonderful as is most
of her staff. Service at the restaurants is slow, but always with a smile.

Leisure Family

10/10

Exceptional

18 Oct 2019

Erik

Exceeded expectations. Will be a return customer.

Partner

10/10

Exceptional

13 Oct 2019

Verified traveler

Location and service, the best hotel in Acapulco Diamante

Business_and_leisure Self

10/10

Exceptional

23 Sep 2019

Verified traveler

Facility is a little old but location is very nice. It is maintained very well.

Leisure Family

10/10

Exceptional

28 Apr 2019

Verified traveler

The property and pool and hotel were amazing. The beach was great and intresting (rock formations could be explored). The only downside was a pricy restaurant but the food was good

Leisure Family_with_children

10/10

Exceptional

07 Apr 2019

jy

Great hotel stay. Was upgraded because of our silver status with Expedia. Large room with ocean view. Staff from the reception to the restaurant to the pool was wonderful and attentive. Security was great. Nice sandy and very clean beach.

Leisure Partner

4/10

Poor

25 Mar 2019

Elizabeth

Ripped off and bad service

Nice quiet place but service is bad. Beware of the charges to your room. Twice I was overcharged and when I brought it up with the staff They justified it by saying there are service charges that are added which are not stated on the receipt that you actually sign for. Even with that explanation I did the math and they were still over charging me. They eventually refunded me, the difference between the actual total and the “hidden” service fee, that doesn’t appear on the receipt I signed. So they still ripped me off. I have never had to go through this with a hotel and for that reason I will never stay at this hotel again. Americans beware! Also I booked this hotel for 2 people and was told it included breakfast but when I cashed out I was told the breakfast wasn’t included for my other guest because my guest was a minor, my 15 yr old daughter. Save yourself the aggravation and stay somewhere else. Acapulco has too many nice hotels with great service to have to go through what i went through at this hotel.

Family

10/10

Exceptional

19 Mar 2019

Verified traveler

Property in good general condition. Great pool and beach area. Good quality food.
Spa just ok
Service slow in general and not the best service attitude. Staff really focused on obtaining payment from people

Leisure Family

10/10

Exceptional

18 Feb 2019

Diego

Do not pay attention to negative reviews

After looking at the negative reviews, we were a little skeptical about staying at this hotel. We thought it was great: the rooms were clean, the views spectacular, and the pool was awesome. Do yourself a favor, lower your expectations, and stay at this hotel! Yes the double security checkpoint is a bit slow, but it’s for your own good. Yes the bar and restaruant are a bit basic, but that’s a good reason to explore outside! And yes the room is basic, but comes with Salvatore Ferragamo toiletries. Also, if you sign up for círculo real, free of charge, you get late check-out (6PM) and 10% discounts at bar and restaurant. We will defintely come back to Quinta Real

Partner

10/10

Exceptional

28 Dec 2018

Verified traveler

Property was great, excellent staff, food was excellent, location very convenient

Leisure Family

8/10

Excellent

18 Nov 2018

Verified traveler

Service employees were very good but check in and check out was long and somewhat confusing.

2/10

Poor

29 Oct 2018

Sam

For the price I guess they are a little low in quality of attention. But still the Best option in punta diamante

2/10

Poor

13 Aug 2018

MemoRodriguez

AVOID AT ALL COSTS!

The most humiliating experience of my life!

A friend of mine was taking me to the hotel and he was asked to surrender his driver's license at the property gate and then drive the rest of the way without a license. Then there was a second gate, where we were stopped again to be questioned like common criminals for about 10 minutes, then we finally to the hotel only to find nobody to help us with our luggage, which we had to carry ourselves to the front desk.

Place is beautiful, building's OK, but service, policies and procedures are beyond horrible.

AVOID AT ALL COSTS!

8/10

Excellent

07 Aug 2018

Alan

The location and staff are excellent. The hotel needs some improvements as new electrical outlets to charge phones, some cosmetic improvements. It also needs an upgrade in the decoration of the furniture but overall great place.

10/10

Exceptional

21 May 2018

gabriela

Very nice hotel.

The hotel is very secluded and far away from the crowds. Decorated very nicely , very clean and excellent service. Everyone is nice and very helpful. The food is very good and is served in two restaurants with ocean views. Our room as all the rest of the rooms was very ample and had great ocean view. nice pool and great beach, away from other very crowded areas. We loved this hotel and will be back.

Family

10/10

Exceptional

18 May 2018

Verified traveler

Very beautiful property

10/10

Exceptional

14 May 2018

Verified traveler

May 2018

The hotel is a bit outdated, but great service and really clean.

10/10

Exceptional

10 May 2018

Ricardo

Very pleasant stay overall!

Our stay in this hotel was very pleasant. Rooms are spacious and have great view. Service was great as the staff gave nightly curtesy cards. The breakfast buffet was phenomenal. Only improve is that the infrastructure in the bathrooms was a little older, would have been excellent if it was remodeled.

Partner

10/10

Exceptional

02 May 2018

Viviana

Relaxing

Excellent place for couples

Partner

4/10

Poor

06 Apr 2018

Roberto

WiFi really bad + attempt at overcharging me!

The hotel claims to have wifi connection, but it really doesn’t...it was pitiful, and no interest from their side in fixing it, but rather full of excuses.
The check out part was painful, and to my surprise full of charges I had not made. Had to wait for nearly an hour while 5-6 employees tried to sort out what was common sense, which was, simply charge me for the expenses I had SIGNED for, and not the ones they were trying to make up. Really awful. Won’t go back for sure...especially for the PRICE I paid...NOT good Expedia!

10/10

Exceptional

04 Mar 2018

Samuel

Secure hotel and close to the beach alprivate beac

At the checking they charge me for late check out the full price . Twice as I got the price from Expedia. I ask for the manager and they ask for apologies. But stay sharp if don't they do what ever you extra charges.

6/10

Pleasant

26 Dec 2017

Gabriel

Expensive for what it has too offer

Air condition in the room provide little cooling.
Poor internet connection in the room although it is offered free. Had to go outside.
Furnishing of the room does not qualify for a “five star” hotel.
Free Breakfast included was standard american. Had to pay extra if buffet is selected.

Family

10/10

Exceptional

13 Aug 2017

jeff

Very nice location not far from all the attraction

The staff very nice, pool excellent , very nice rooms,cabs available from hotel

2/10

Poor

08 Jun 2017

Angela

Horrible. Absolutely Horrible. Terrible. Absolutely Terrible.

2/10

Poor

05 Jun 2017

Angela

Terrible. Absolutely Terrible. Horrible. Absolutely Horrible.

8/10

Excellent

14 May 2017

fernando

Great location but it is time to refurbish

The hotel staff is great.
The rooms are very clean but need to change the furniture.
The pool area is very good but the furniture needs to change

But this is a great and safe place to stay, congratulations to the staff.

10/10

Exceptional

17 Mar 2017

Barbara

Great hotel

Short business trip but very enjoyable. The staff was very friendly and accommodating, the room was amazing and food and drinks were excellent. Would certainly stay there again.

10/10

Exceptional

17 Mar 2017

Jill

Beautiful private beach!

Great location if you want to relax in the sun. About 15 miles from the craziness of Acapulco (which is exactly what we wanted).

Partner

10/10

Exceptional

09 Jan 2017

Karl

0ne week stay in Acapulco

We were all the family at the beginning of the year for a week.
The hotel is very quiet with a beautiful view.

10/10

Exceptional

02 Dec 2016

Marissa

Breathtaking views!!

The view was amazing- it is a lay back location. Very clean and comfortable. The only thing is that is expensive if you want to get out of the hotel because there is no walking shops or restaurant. The taxis take advantage and want to charge a lot. They have a lot of secury getting there and at the beach, but it is very peaceful. Otherwise, no complaint.

8/10

Excellent

23 Nov 2016

Olga

Acapulco

Great service

8/10

Excellent

03 Nov 2016

Albert

Good pick

All excellent, I just think that the restaurant upstairs (the one at the pool is quite ok) does not offer the quality and variety of food (except for the pricey breakfast buffet) this hotel deserves. That is really the only problem I had during my stay.

Partner

8/10

Excellent

06 Sep 2016

vilnet

Nice hotel

Very nice hotel, food very good, the pool very good to, only drawback is the beach is very dirty because it was raining a lot, but it is a hotel with comfort and good care of its employees so I recomment

10/10

Exceptional

18 Feb 2016

Verified traveler

Chilling

Loved it! I want the 15% off because I'm going back next month for a week.

6/10

Pleasant

04 Jan 2016

KA

Nice view

The grounds and arrival were beautiful. Pleasing authentic decor. Staff spoke minimal English, can be frustrating if you're not patient. The rooms although spacious with comfortable beds, smelled of closure or sometimes like still water in the bathroom (there is a drain on the floor and it smells bad!) I was expecting clean smells in the hotel, but did not. Towels sometimes smelled of vinegar. Pool area and views, especially in the lobby waiting area and by pool elevator had beautiful breezes, they were the best part of the hotel. Food was ok, standard, nothing gourmet or 4.5 quality- sorry.

10/10

Exceptional

18 Dec 2015

Hugo

Very nice Hotel for kids

The beach over there is the best if you are travelling with kids, you can go into the ocean 100 ft and the water wont be over you knees. Pools have a perfect temperature! Staff is very nice. I´ve been to this hotel at least 10 times and will definetely go back again!

4/10

Poor

30 Nov 2015

Chris

Do not expect good service

This is definitly not a hotel that I will be recommending or staying at again. The staff is not helpful, I had an email from Expedia saying I had complementary Continental Breakfast and upon arrival was informed that they had no knowledge of this and I needed to check in the morning. I checked in Tuesday at 6:00 pm
Wednesday I had to wait for 20 minutes before they agreed to honor the Expedia email even though they did not have the information required.
I left behind a small bag in the hotel room with toiletries and had to call six times to finally get them to say that they didn't find it and there was nothing we could do about it.
Very disappointing all around.

6/10

Pleasant

03 Nov 2015

enrique

Nice hotel but old

Its a nice hotel with a great location but its old and need some work.

6/10

Pleasant

28 Apr 2015

lilliam

Nice family trip

The hotel was very nice the beach is amazing
The service in the hotel not so good, for a 5 star hotel.
They need to improve the quality of th service

Family

6/10

Pleasant

02 Aug 2014

betti

Nice hotel but not for everyone

Nice hotel and not as busy as others in diamanté. Breakfast was good but limited other options particularly for kids. Getting to the hotel is not ideal as there is are security checkpoints and very slow staff who don't care if they keep you waiting for ridiculous amounts of time. Very unusual that the hotel did not have a booklet in the room explaining any of its services or facilities or with any information on Acapulco thus left to figure out restaurant hours, pool times, internet on my own. Not sure how you order room service without a menu but front desk staff could only provide info on the spa. Beach was pretty empty, likely due to the armed guard kicking non guests off that part of the beach. Pools were nice but if you have mobility issues there are many stairs and it would not be a fun experience. Due to limited kids food choices, asked about recommendations from front desk only to be directed to another restaurant in another hotel that was closed at lunch - not helpful.

10/10

Exceptional

11 Feb 2014

Rodriguez

Excelent

I would visit again

10/10

Exceptional

22 Jul 2013

Verified traveler

The best hotel in Acapulco

It was a wander full experience to enjoy either the hotel, the beach and Acapulco in general.

4/10

Poor

03 Jun 2013

Verified traveler

once upon a time...

bad services, food and beverages.

Family

8/10

Excellent

19 Mar 2013

Sierra

Great hotel

Its a very good hotel, great areas, very good rooms, it will be better to have two queen beds intead two ouble beds

8/10

Excellent

26 Oct 2012

JuanCarlos

Hard time Bfast, smelly river, enjoyable the rest!

Bad experience during breakfast:
Nobody showed up when arriving to the restaurnat, seated at any table around, waited 7 mins untl somedoby showed up, asked for a cup of coffie, brought it cold, with no spoon and with no milk/creme, waited 5 more minutes... spoon never came, stired with the butter knife... Hot Cakes ordered with jam, no ham anywere... a complete disaster.

Out apart from that, everything was pleasant, clean and kind.

Hotel location is located by a dirt river, it smells...

Partner

8/10

Excellent

03 Oct 2012

Pako

A nice place to stay but not to eat there

The food is bad and expensive

The service is very good thou

Partner

2/10

Poor

10 Apr 2012

Verified traveler

Worst 5 star hotel I have seen anywhere.

The hotel claims it is a 5 star at most it is 2 star, they had no internet service in the room in the lobby anywhere and they claim they do. We reserved a Master Suit we got at best a normal room, they say it was master suit because of jacuzzi tub, the tub was dirty yellow water was coming out of the pipes and it was fully cracked. They said the breakfast was included then they charged for everything other than a coffee and their so called buffet was the worst I have seen in Mexico. For the money we paid it was a waist of money. Worst experience ever. The staff was very cordial and apologetic, but it is obvious the owners don't care about the hotel.

10/10

Exceptional

08 Aug 2011

Raul

No worries place!

We were for 5 days and were great days in general. We travel with two girls (9&11). There are many important things that stand out as good points, you're a peaceful, quiet, away from all the noise and crowds this is the perfect place. The quality of the food is good and service employees as well. We had a problem on arrival with the tub and moved immediately to a higher category room where we enjoyed our own pool and a fully privileged view. The rate contract included breakfast and had to be checking this every day with the waiter on duty, I heard that recently were acquired by a chain of hotels and apparently are in the stage of migration to a new system. Anyway I hope they keep the same personalized attention to the guests. We will go back to this hotel.

Family

10/10

Exceptional

03 Feb 2011

Chris

Great property, great location, away from the crowds

The Quinta Real Acapulco is a beautiful property located close to the airport on the \"quiet side\" of Acapulco. If you are looking for a small, quiet property for a couple's getaway or are traveling with young children this is an ideal property.

The restaurants on site are very good. The menu is somewhat limited so you will probably want to go off property for some of your evening meals. There is not really anything within walking distance, although there are several nice places just a short cab ride away.

The hotel has its own small fleet of cabs that will wait for you while you eat, shop, etc.

The pool is not huge but certainly large enough to cool off in. The beautiful beach is semi-private which means the public can walk back and forth along the shore but the public is not permitted to \"set up camp\" on the beach. Right next to the hotel is public access to the beach where (when we were there just before New Year's) many locals did spend the day. There were times when that got a bit loud during the day but it really was not that big of a deal.

The service was very attentive and friendly. Our knowledge of Spanish is very limited but that was not a problem.

We would certainly consider going back to Quinta Real Acapulco.

Partner

8/10

Excellent

24 Mar 2010

gerardo

Acapulco here I come, again!

Quinta Real is a great hotel.
Nice , clean, great service.
Pool is wonderful, service at the pool is great, best Ceviche ever.
Breakfast on the restaurant next to the reception has the best chilaquiles I have ever tried.
Location is on the Revolcadero beach, best waves and beautiful sunset.
Got a deep tissue massage on the beach for an hour for very few dollars, who can beat that!

I will go there again, and again and again!

8/10

Excellent

11 Jan 2010

Anonymous

Fantastic!

The hotel is built on a cliff so EVERY room has an incredible ocean view. My favorite part was leaving the sliding door open at night and hearing the waves crash as I was falling asleep. The acoustics of the cliff made it feel like the waves were feet away from our room!

Partner

6/10

Pleasant

22 Aug 2009

avarage

nice hotel

The hotel did not have reservations records from cheap tickets.com. they did not give free breakfast which was included in the hotel reservation cost and one of the receptionist had very bad attitude. it was like she is doing us favor to give us the room

Family

10/10

Exceptional

26 Oct 2023

Victoria

TODO PERFECTO

Leisure Family

6/10

Pleasant

19 Oct 2023

JOSE

JOSAALO