France Et Chateaubriand

6/10

Pleasant

16 Jul 2026

IAN David

Lovely place but no parking and local parking is very expensive. No Air conditioning just so you are aware. The hotel was nice and in a central position for most things.

Partner

10/10

Exceptional

12 Jul 2026

Alexandre

Très bel établissement, propre, bien localisé près des bons resto et de la plage. Le personnel était gentil et courtois. Merci beaucoup!

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Paul

Nice place. No AC

10/10

Exceptional

26 Jun 2026

george

Fantastic hotel, great staff and amazing restaurant….just enjoy

Partner

10/10

Exceptional

23 Jun 2026

Rebecca

A very lovely hotel in the very heart of the walled city on the edge of one of the main squares; a hub for eating, drinking and people watching.
The rooms vary a little and we fortuitously ended up with a room on a corner of the square and building, which had two balconies!! Beautiful.
We ate good food in the their main restaurant on the square.
Very peaceful and engaging.
The breakfast was a little disappointing; over priced for the range offered, but overall it was an excellent place to stay.
St.Malo
Is a delightful place to wander and ‘soak up’.

Partner

6/10

Pleasant

20 Jun 2026

jean-pierre

Great breakfast,

Friends

10/10

Exceptional

02 Jun 2026

John

The layout and the interior of the room and restaurant is really well decorated.

Friends

10/10

Exceptional

31 May 2026

Kristen Carver

Definitely choose the sea view room! Hospitable hotel staff! Great shower pressure! I don’t think our room had air conditioning but we did not need it with windows open listening to the sea.

Partner

10/10

Exceptional

30 May 2026

Janet E.

Amazing location!

Family

4/10

Poor

29 May 2026

Tarek

Writing
Very disappointing experience overall.
The hotel is old and does not match the price or expectations.
There was no air conditioning which was ok and we could not even open the windows because of the mosquitoes. On top of that, the room was directly facing the ramparts where people constantly walked by, so we had to keep the curtains closed the entire time for privacy. As a result, we could not enjoy the sea view at all.
The toilet lobby/common bathroom area was extremely dirty, with paper and trash left on the floor. This was unacceptable for a hotel at this price level.
The worst part was the taxi situation. We asked the hotel to call us a taxi, and they ordered a large private vehicle even though we were only two people with one very small suitcase. We were charged 20 euros for a ride of less than 2 kilometers. For comparison, the taxi from the train station to the hotel had cost us only 8 euros.
When I called the hotel afterward to ask why they arranged such an expensive ride, the staff was rude and unhelpful. They simply replied that we “should have asked for the price before.” They clearly knew a normal taxi would have been sufficient.
Overall, very poor service, poor value for money, and not an experience we would recommend.

10/10

Exceptional

26 May 2026

Daniella

Amazing view of the ocean. Great place for slow travel and window open. Great access to hotel brasserie, and great for those who appreciate history.

Self

8/10

Excellent

09 May 2026

Verity

Location brilliant, good staff and room spacious. Could have done with shower curtain on bath, and bedside lights, and the curtains didn't quite shut properly, but it was very clean, lovely big comfy bed, free coffee and water, replenished daily and really good bathroom size and hot water whenever wanted.

Partner

10/10

Exceptional

05 May 2026

gregory

Great location in the historic district. Staff very helpful and welcoming. EV charger on-site.

Partner

10/10

Exceptional

27 Apr 2026

Naomi

Lovely hotel in the heart of the old town. Friendly staff, nice rooms, large and well equipped. A hotel that has been modernised but kept its historic charm. Would definitely recommend.

Family

10/10

Exceptional

20 Apr 2026

Sarah

Fantastic location. Food was excellent, staff very friendly and helpful with a great menu selection. Would definitely stay again.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Nicholas

wonderful room and breakfast was also great

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Daniel

Beautiful hotel with very nice restaurant and great location.

Partner

8/10

Excellent

22 Mar 2026

Maria

Great location and very quiet but walking distance to many restaurants and shops. Staff was very helpful especially Lina in the reception. She was very helpful and kind!

8/10

Excellent

20 Jan 2026

Mary

Excellent location, beautiful indoors and lobby, helpful staff. All great except the rooms could do with a bit of updating.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Pauline

Très bon hôtel à proximité de tout intra-muros bon rapport qualité prix sauf peut-être l’odeur de peinture fraîche un peu forte et la moquette mais chambre restaurée avec goût je recommande je n’ai pas testé le petit déjeuner je ne peux pas évaluer.

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

ROBILLART

excellent séjour, hotel magnifique avec une brasserie qui vous sert une cuisine délicieuse gentillesse du personnels très bonne ambiance, nous y retournerons

Friends_and_family Family

4/10

Poor

05 Jan 2026

Ben

A lot of noise from adjacent rooms and from outside. The shower screen wasn't properly sealed so the bathroom flooded every morning. Strong, unpleasant odour of drains throughout the hotel. Not acceptable for the price paid.

Leisure Friends

10/10

Exceptional

05 Jan 2026

Jon

The hotel is so conveniently situated but when St Malo is busy, parking can be problematic.

Partner

10/10

Exceptional

15 Dec 2025

Corey

Staff was epically helpful and lovely!! Such beautiful souls

Leisure Family_with_children

8/10

Excellent

15 Dec 2025

Mary Carolyn

Great location, charming but our room and bathroom needed renovation

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Paul

Very good

Partner

10/10

Exceptional

21 Nov 2025

Deborah

great location

10/10

Exceptional

19 Nov 2025

Tim

Great position. lovely room and friendly staff.

Self

6/10

Pleasant

17 Nov 2025

Kenric

Rooms were okay

8/10

Excellent

10 Nov 2025

Robin

This hotel is now starting to look a little dated, which has charm but also downsides. There are better rooms, but it’s pot luck whether you get an older or upgraded room. The restaurant is amazing and the terrace ideal for a drink before dinner.

Friends_and_family Friends

6/10

Pleasant

06 Nov 2025

Nicholas

Wife was disappointed with the junior room I purchased but the food in the restaurant was lovely

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

Elaine

The welcome from the staff, room was clean and delightful. The bar area was busy and a good buzz and the crepes Suzette were as good as I remembered. Lovely staff once again on check out already rebooked

Leisure Partner

10/10

Exceptional

29 Oct 2025

Benjamin

Well positioned hotel. Comfortable room.

Partner

10/10

Exceptional

27 Oct 2025

Delphine

I appreciated the upgrade. The room was nice & spacious

Self

10/10

Exceptional

19 Oct 2025

Jean Philippe

Walking distance to everyting in Saint-Malo. Easy bus ride to Mont Saint-Michel. Amazing view of the ocean, great food and historical sightseeing.

Leisure

6/10

Pleasant

17 Oct 2025

Terri

The hotel is charming on the outside and the There is no way to park in front of the hotel. One must walk at least 300 ft if taking a taxi or driving a car to get the entrance of the hotel. The streets area historic cobblestones making it very difficult to walk with luggage. The hotel itself is very difficult to find and there is no one to assist with luggage. The public spaces remind us of the charm of an old grand hotel. However, when you go to your rooms the hallways and foyers are dirty, beat up and tattered. The hotel has so much potential but really lacks love and attention. The room itself is clean.

Leisure Partner

8/10

Excellent

15 Oct 2025

Lorna

Great hotel with a lovely ambiance. Triple room was comfortable with large windows that opened. Bathroom was excellent, stocked with amenities. Lounge areas were lovely. Area surrounding was the old part of town surrounded by the ramparts, making this ideal for exploring. Parking onsite was limited and we parked in the public parking lot a short walk away overnight.

Leisure Family

6/10

Pleasant

06 Oct 2025

Russell

Comfortable bed but the place as a whole is dated. There was peeling wallpaper in my room. In the bathroom I had to hold the shower head with one hand because it was fixked to the wall about knee height. The communal areas are clean but the carpet on the stairs and corridors and old and threadbare some places.

Friends_and_family Friends

10/10

Exceptional

03 Oct 2025

Alex

Loved the decor - very quirky. Great location. Very helpful reception staff.

Leisure Partner

4/10

Poor

02 Oct 2025

Frank

Needs a good housekeeping. Our room smelled stale when we checked in. Opened the windows and aired it out. The bed was worn thin. Deep indentations in the mattress. Carpet was old and dirty. Shower control for bath and shower water direction was broken. Soap dispenser was broken. No toilet paper. Just paper squares

10/10

Exceptional

29 Sep 2025

Robert

Love everything about the hotel. Its a beautiful old building but still warm and cosy. The food and wine is excellent and staff very friendly. The rooms are clean and very comfortable. Loads of shops and bars on the doorstep. We've stayed a few times now with our dog and have never been disappointed.

Leisure Pet

10/10

Exceptional

28 Sep 2025

Rémi

Very well located just inside the city walls and friendly staff.

Leisure Family

10/10

Exceptional

27 Sep 2025

Jackie

Stunning hotel, oozing with charm and original features. Excellent location for exploring St Malo. Underground secure parking only 5 min walk, 18 euros per 24hr. Brasserie was superb, the chateaubriand was perfect, the staff were friendly and patient with our limited French. I would highly recommend room 453, the best in the hotel.

Partner

10/10

Exceptional

25 Sep 2025

Ann

Staff were so friendly and accommodating! Wonderful visit!

Leisure Friends

10/10

Exceptional

11 Sep 2025

Alexander

Really grateful the reception desk was ready for our late arrival - MERCI!

6/10

Pleasant

09 Sep 2025

Dawn

A great couple of days

Excellent location. Beautiful town with numerous shops, bars and restaurants. Hotel is beautifully decorated and is swell preserved piece of history. Breakfast was an issue though…. Served from 7am to 10am, yet when we arrived for breakfast at 8:50 all the hot food was finished. This matter was resolved with a refund but was very disappointing.

Partner

6/10

Pleasant

24 Aug 2025

Richard

Fantastic location, no a/c working. Mixed meal standard

Partner

6/10

Pleasant

20 Aug 2025

Karen

Hotel was convenient and in a good position inside the IntraMuros.
Hotel/rooms are quite old and worn. Air con didn’t work so room was very hot.
Close to many restaurants and shops.

Leisure Family

10/10

Exceptional

02 Aug 2025

Sophie

The bedroom was comfortable, the bed faced the french windows which opened up to a view of the ramparts and the sea. The bed was very comfortable and there was an ensuite. Hotel located centrally in the heart of one of the main squares, convient for shops, accessing the ranparts and the port. It has a wonderful restaurant attached.

Leisure Self

10/10

Exceptional

01 Aug 2025

Verified traveler

Un très bel endroit avec beaucoup de charme

Déco des espaces communs, salles de restaurant et chambre très appréciées. Un site historique bien modernisé.
Emplacement de l’hotel parfait.
Petit bemol sur la viennoiserie et le pain du petit déjeuner, bon mais il y a mieux.
Serveur de la brasserie pour dîner, très courtois et sympathique. Merci à lui.
A défaut de vue mer, Chambre sur ville parfaite: vue sur château exceptionnelle.
On reviendra

Self

10/10

Exceptional

29 Jul 2025

Harvey

Good food, good service.

10/10

Exceptional

15 Jul 2025

Cathrine

We stayed at the hotel during Bastille Day. The location was absolutely perfect — right in the heart of it all. We enjoyed wonderful live entertainment in the restaurant downstairs, delicious food and drinks, and then strolled along the ocean walk to watch the spectacular fireworks display celebrating France’s national day. An unforgettable experience.

Our room had a lovely view of the beach and a small fortress out in the sea. The room itself was in great condition with a very comfortable bed. The staff were both friendly and accommodating. On top of that, the hotel interior was stylish — above average, for sure. Highly recommended!

Note: If you’re arriving by car, be aware that the streets are narrow, it can be crowded, and parking is limited. However, there’s an underground parking facility just nearby.

Partner

10/10

Exceptional

10 Jul 2025

Alexandra

Great hotel with friendly staff and unique setting and decor, plus great location! Bonus: very unique place as Chateaubriand was born here.

Leisure Pet

8/10

Excellent

10 Jul 2025

Michael

The property is great. However, there was no safe storage to keep our cycles.

Leisure Friends

4/10

Poor

09 Jul 2025

Peter

Great location. But NO PARKING. This needs to be made aware prior. Room was ok but dated for sure

Leisure Partner

10/10

Exceptional

04 Jul 2025

Graham

Great locations

10/10

Exceptional

04 Jul 2025

Verified traveler

Hôtel was fabulous but in the heatwave would have benefited from some form of cooling. Otherwise it was excellent

Partner

10/10

Exceptional

01 Jul 2025

Lucinda

The hotel is right in the heart of the action - walking on the wall, dining, catching buses to other locales. Lovely accommodations. And thanks to the charming and fabulously helpful young woman at the desk, we were fortunate enough to get a window with a sea view!

Leisure Friends

4/10

Poor

29 Jun 2025

Keith

A let down

Amazing location but that’s about it.

St Malo is a lovely place, highly recommended. But choose a different hotel.

We arrived at check in time but our room was not ready. We were told someone would bring us our keys in 15 minutes and asked to wait. The sofa we waited on was very broken. After 20 minutes no one had come over to us, so I rejoined the check in queue.


We were “upgraded” to a junior suite. The room was very stuffy, the carpet and walls stained. The bed was 2 singles out together but with a very hard big lump between the 2 mattresses.

There was a thermostat and air con unit on the wall but when turning this on it came up with an error message. I went to reception to tell them and ask if they could fix it, but the answer was that the room we have does not have air con. I was able to get a small desk fan from them thankfully.

The shower is over the middle of the bath at waist height, so not over head without holding it yourself.

Furniture also stained & old. Rooms in much need of an upgrade.

For £250 on our wedding anniversary it was quite disappointing for the hotel.

Partner

8/10

Excellent

21 Jun 2025

Kim

NO air con, very hot.
Staff could be more helpful.
Orgwewise a perfect spot to see St Malo

6/10

Pleasant

17 Jun 2025

Lisa

Great hotel

6/10

Pleasant

17 Jun 2025

Declan

R

Partner

6/10

Pleasant

15 Jun 2025

Lisa

Great hotel lovely room. The breakfast was not very good. The coffee machine was filthy. Stay far far away from the restaurant Le 5 which is on the rooftop. The service was horrendous. The waiter asked my husband if he wanted more bread, he said yes and gave him my son’s plate with the leftover bread on it. I ordered oysters and there were bits of shells in each, my main course baked fish was inedible. Very expensive too. Our room had a great view overlooking the water. I would highly recommend staying at the hotel. Just don’t eat there.

Leisure Family

8/10

Excellent

12 Jun 2025

Laith

A very well located hotel with a very pleasant frobt desk.

The room was very nice and clean although the carpet was a little tired.

There was only a hand held shower in the bath which was a little disappointing

Self

10/10

Exceptional

11 Jun 2025

Maryse

Pas de parking !!!

Par téléphone on m’a dissuadé de me rapprocher de l’hôtel afin d’y déposer mes bagages, on m’a conseillé de me garer au P+r Feval situé à 6 km de l’hôtel. Je précise que sur le site de l’hôtel il est indiqué qu’il y a un parking !!!
Il n’est pas aisé de prendre les transports en commun avec un animal et tous les bagages… et que dire si nous avions un handicap moteur !!!
Il fallut bien sûr récupérer la voiture le lendemain.

Friends_and_family Family

8/10

Excellent

05 Jun 2025

julien

Nice hotel, rooms could do with an upgrade but nice lobby, great position, great staff , intra-muros St Malo is great

Family_with_children

10/10

Exceptional

31 May 2025

Douglas

Classic hotel dripping with history in the perfect location. Loved it.

Leisure Family

10/10

Exceptional

30 May 2025

sadie

Location was brilliant. Parking over night cost us €9.20. Loved the history surrounding the hotel. Bathroom was a bit dated.

Partner

8/10

Excellent

30 May 2025

Sarah

The hotel is in a great location for exploring the Intro Muros and very close to the tourist information and bus stops.
I was disappointed with the size of the family room, compared with the pictures on the website. Also, we were right on the front of the hotel, above the main eating area, which we didn't mind, but some families may not like as it does stay noisy outside quite late on.
Storage areas in the room were good and having the toilet separate to the bathroom was handy.
We had very little interaction with hotel staff but the staff on reception were welcoming and friendly. However, on one of our days the cleaners cleaned our room but didn't empty the bins, which when we mentioned to the reception staff, were simply given bags to put the rubbish in and had to take it down ourselves (not the end of the world, I know, but if you're paying higher end it's not what you expect)
Overall, we enjoyed our stay.

Friends_and_family Family

10/10

Exceptional

26 May 2025

Patricia

Fantastic location and staff are very friendly. Lovely sea view and view of the old town walls.

Partner

10/10

Exceptional

21 May 2025

Verified traveler

We had a sea view room and the location is gorgeous. It’s right in a pedestrian square and there are lots of shops and restaurants. There is no onsite parking, you have to park about a block away at a car park. Not far to walk though.

Partner

10/10

Exceptional

13 May 2025

Sarah

Everything was perfect

Leisure Friends

6/10

Pleasant

12 May 2025

Melvyn

could do with a referb to rhe bedrooms and bathrooms

Leisure Family

8/10

Excellent

11 May 2025

FLORENCE

Bel hotel

Bel hôtel historique et très bien placé

Friends_and_family Family

10/10

Exceptional

09 May 2025

Steven

The listing for this website showed free parking on site. This isn't true. There is plenty of parking for those visiting St. Malo, but the only free parking is over night, 8:00 PM to 9:00 AM, and it is a short walk from the hotel. During the day, all paring has a charge.
The staff was very friendly, the hotel was very nice and the views ocean view from the upper floors are excellent.

Leisure Partner

10/10

Exceptional

07 May 2025

Arturo

Good location for dining and shopping.

Leisure Partner

8/10

Excellent

06 May 2025

Carlos E

Malgré la rapidité du sejour, le sejour s´est tres bien passé. Une observation importanteconcerne le marque de soutien pour les personnes agées dans les baignoires. Ce n´etaite pas mon cas, mais je m´en souviens car j´ai un pere agé aqui a besoin de ce soutien.

Partner

10/10

Exceptional

05 May 2025

Linda

/

6/10

Pleasant

03 May 2025

Tracy

Dont bother with breakfast

I have visited the hotel before.and was impressed with breakfast, today the coffee machine was broken as was the toaster,they also ran out of bowls really not worth £22 a person,cramped seating . Hotel is lovely but looking tired

Friends_and_family Family

10/10

Exceptional

02 May 2025

Maria del

All employees are well trained and provide you all the assistance requested.

Leisure Partner

10/10

Exceptional

30 Apr 2025

BRUNO

Séjour de rêve, gentillesse, qualité de l’hébergement aussi bien que restauration, environnement exceptionnel, une ville inoubliable

Partner

10/10

Exceptional

22 Apr 2025

Raymond

Great stay, definitely recommend.

Family

10/10

Exceptional

20 Apr 2025

summer

YIPPPPEEE

Lovely staff - helped us get taxi to aquarium :). Very sweet, great location all around great :)

Friends_and_family Friends

10/10

Exceptional

03 Apr 2025

Naomi

We had a great time, we’ve stayed before but this time it was even better. Very friendly staff and had a great dinner and on the last morning had the breakfast which was very good.

Leisure Family

10/10

Exceptional

30 Mar 2025

Hiu Man

Really helpful staff and clean room.

4/10

Poor

24 Mar 2025

Paul

Disappointing Stay

I had a disappointing experience during my stay. I had arranged and paid for an early check-in to move it forward from 15:00 to 12:00 for 40 euros, but when I arrived, I was told it was too late. The reception staff were unhelpful and dismissive, which was frustrating.

The issues didn’t stop there. I had also pre-arranged parking, only to find out that it was located at another hotel, and the space reserved for me was too small for my car. I managed to find parking within the city walls, but I was told it might be a tow zone. When I asked reception if they could check, they refused and instead told me to park outside the walls of Saint-Malo at an additional cost of 40 euros—despite the fact that I had already paid for internal parking.

To top it off, the reception area had an unpleasant odor, and the room was disappointing, with worn sheets, tired carpeting, and visible marks on the walls. The whole place felt rundown and in need of refurbishment. Not the start to my weekend break that I expected, and overall, I wouldn’t stay here again.

Partner

10/10

Exceptional

13 Mar 2025

Disha

The hotel is gorgeous and the location is beautiful and close to the main food/bars area.

Business Self

8/10

Excellent

06 Mar 2025

karen

I thought we had a two bedroom – it wasn’t. Two twin beds were pushed together (not a king bed!) and there was a pull-out couch. We ended up having to purchase another room for our adult son. The nicest staff member was the man at check-in — pleasant and friendly. Waitstaff in the restaurant were cold, aloof and it took forever just to be acknowledged once we were seated. The surrounding area was very nice and safe,

Leisure Family

8/10

Excellent

18 Feb 2025

Kary ann

Great French hotel

Great location, great size room and amenitites comfortable bed. We would definitely stay again. Charming old French hotel

Friends_and_family Family

8/10

Excellent

09 Feb 2025

Jonathan

Slightly overpriced but nice place.

It's a nice hotel. Maybe a little overpriced. The view couldn't be beat except for my window was at the same level as the rampart walls across the street so all the tourists had a perfect view into my room and bed. The building feels a bit old and could use an update. But still overall a good stay. The WiFi was not the best.

Self

8/10

Excellent

05 Feb 2025

Juan

Our hotel stay was great. We stayed 3 nights and our only complaint was parking. We were told Sunday parking was free and we were charged 93.30 Euros for 3 days parking in Q park. We expected to pay for 2 days since we were told Sunday was a free day but this is not correct. It will be helpful to other guest to be clear if you need to park your car safely to call the hotel ahead for arrangements. The description states parking available and perhaps it is but unless you can afford over 30 euro a day don’t get the surprise like we did. Call the hotel to verify your parking needs.
Also, the first evening some guy took too much and was naked from the waist down pounding on doors. Woke us at 4 and 5 am which after a long day traveling was unacceptable but the other 2 nights were perfect.
The breakfast is 5 star! One of the most beautiful breakfast buffets we have had. They had so many choices for every hungry belly and the presentation was beautiful.
And all the staff are very kind and helpful.

Partner

8/10

Excellent

05 Feb 2025

Epifania

RIGHT NEXT TO THE RAMPARTS.

Leisure Self

10/10

Exceptional

31 Jan 2025

Cristina

Lovely hotel, great location

Lovely weekend stay, great location. The hotel service was nice, rooms clean and comfortable, great location in Intra Muros and i wouls stay here again!

Friends_and_family Family

10/10

Exceptional

20 Dec 2024

Linda

Very good hotel with excellent restaurant

Leisure Partner

10/10

Exceptional

07 Dec 2024

vicky

Absolutely delightful, the location is awesome and I will be booking the very same hotel again. Everything was perfect.

Leisure Friends

10/10

Exceptional

02 Dec 2024

Anne

Beautiful hotel, ideally located, warm welcome

Beautifully renovated historical building, warm welcome, very good generous breakfast, perfect location

Partner

6/10

Pleasant

30 Nov 2024

sara

Dated property but room was large, view is unbeatable and proximity to old town is perfect. Shower drain and design is the worst I’ve ever seen.l My first shower flooded the bathroom and part of the hallway. The only way to prevent overflow and flooding is to turn off the water while lathering and washing and only use water when rinsing.

Leisure Partner

8/10

Excellent

29 Nov 2024

Tim

Good stay

Great location and comfortable room

Partner

8/10

Excellent

27 Nov 2024

ALAIN

Bon hôtel

Nous avons été bien accueillis. Notre chambre spacieuse donnait sur le rempart et avait une belle vue mer, des WC à part et une salle de bain très correcte; globalement nous sommes satisfaits.

Partner

6/10

Pleasant

24 Nov 2024

Arthur

The location is central.
The view from the room is exceptional.
However, the rate is slightly overpriced for the services provided.
The housework is very basic (many hairs found in the bed and sofa, very dusty room...).
The light switches are broken, and there are numerous impact marks in the walls that have damaged the paint.
The bathroom is nice.
No mini bar, no bathrobe (although there is a bathtub).
You'll pay for the view!

Partner