Clarance Hotel

France , Lille
LILLE, De La Barre, 32
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75 reviews shown

10/10

Exceptional

22 Jan 2026

DAVID

The room was beautiful and clean. Staff very accommodating.

Partner

10/10

Exceptional

14 Jan 2026

carola

A wonderful hotel right in the centre of Lille. Friendly and welcoming staff

Partner

8/10

Excellent

29 Sep 2025

debra

This is an attractive property that needs more care to maintain the facilities our room had stained carpeting and we had to park offsite because they were hosting a landriver test driving event
There were limited bar hours so we could not have a coffee or tea in the afternoon
Overall a reasonable value but less posh than we expected

Leisure Family

10/10

Exceptional

29 Jun 2025

Josephine

The hotel has the best and most helpful front of house staff we have ever come across. We had some issues we needed to sort out and they assisted greatly. We are so grateful to Dylan, Gabriel and David. Thank you!
Loved the vibe of the hotel in its classic French style. Wholeheartedly recommend.

10/10

Exceptional

25 Jun 2025

sally

Very stylish and beautiful hotel

Leisure Partner

10/10

Exceptional

15 Jun 2025

Graham

Great location

Business Partner

10/10

Exceptional

01 Jun 2025

Shannon

Do yourself a favour.

Outstandingly beautiful hotel in a perfect location off the main square of Lille.

Self

10/10

Exceptional

30 May 2025

Nupur

We thoroughly enjoyed our stay at Clarance Hotel, the staff were all friendly and helpful and the property has a great deal of traditional charm. It’s very walkable to the cobblestoned old town with lots of dining options and lovely little shops.

Leisure Family

8/10

Excellent

30 May 2025

Stephen

Is a beautiful hotel with great features, I had room no 20 which is outside the courtyard.That particular room is very noisy due to heavy entry door and noise from bar , kitchen and workers. Curtains do not fit properly so outside lighting shines through. Lovely hotel but needs some thought if called a 5star.

Leisure Self

10/10

Exceptional

10 Apr 2025

Andrea

Perfect in everyway as always.
Thanks

Leisure Partner

10/10

Exceptional

28 Feb 2025

Jilla

I enjoyed my stay at Clarance Hotel and would certainly stay there again.

Leisure Self

10/10

Exceptional

16 Oct 2024

Michael

It was quiet and helpful. The staff was supreme especially Dylan.

8/10

Excellent

20 Aug 2024

Uldis

Breakfest could be with more options to chose, just couple of omplets, and sweet croisants... poor

Leisure Partner

10/10

Exceptional

15 Aug 2024

rosa

Amazing restaurant. Service was top class. Quiet location very convenient

10/10

Exceptional

26 May 2024

Melissa

Great hotel. Wonderful service.

Friends_and_family Family

10/10

Exceptional

03 Nov 2023

michael

Great staff all around. Beautiful facility.

10/10

Exceptional

29 Sep 2023

Sarah

Very lovely building. Amazing location to see everything Lille has to offer. Wonderful stay.

Leisure Family

10/10

Exceptional

12 Sep 2023

A wonderful hotel

We had a wonderful stay at this beautiful hotel. fantastic location, lovely room and such helpful and friendly staff. Breakfast in the beautiful garden is a must, and what a choice there was.All freshly prepared at the hotel, and beautifully presented. I would without hesitation, recommend this hotel, and hope to return.

Friends_and_family Friends

8/10

Excellent

19 Jun 2023

Jean-Baptiste

Very nice hotel, only negative is the AC

Business Self

8/10

Excellent

03 Jun 2023

Aneeta

Lovely property in a great location

10/10

Exceptional

23 May 2023

Christopher

Beautiful property in Lille. The room was spacious and inviting, while the staff were fantastic and very helpful. Breakfasts were lovely, and dinner at the restaurant was outstanding. A great stay in a lovely city.

Leisure Partner

4/10

Poor

17 Mar 2023

Verified traveler

Noisy

Very disappointing stay. The building is beautiful, but the structure has not been renovated so one hears any move from your neighbour which results in sleepless nights (confirmed by 2 co-travellers). The first breakfast was a disaster, it felt like an event place run by a stagiaire and not a Relais Chateau. Save your money and go to Novotel instead.

Business

10/10

Exceptional

22 Feb 2023

DAVID

Great stay. Convenient location. Friendly and helpful staff

Leisure Family

10/10

Exceptional

14 Feb 2023

Simi

One of the top hotels I have stayed at for service. What a great team. Both in terms of dining and housekeeping but also just general presence and feeling that I could ask for anything and would be taken care of.

Leisure Family

4/10

Poor

01 Dec 2022

Elaine

The staff were lovely, but we were not happy that there was no bar at all, no lounge to sit in and no restauraunt on the day of our arrival. Breakfast left a little to be desired. Very basic

Leisure Partner

10/10

Exceptional

19 Oct 2022

Tuvia

A great boutique hotel

A beautiful boutique hotel. Nice room, great service, excellent location

Business Partner

10/10

Exceptional

05 Oct 2022

Leticia

I strongly recommend this hotel, it is beautiful, very clean, great staff service and great location.

Leisure Partner

8/10

Excellent

10 Aug 2022

Lillian

Unfortunately it was hotter than expected and the room has no air conditioning..not their fault and they tried to assist . Also not having the restaurant fully open was not great but there were dining options out of the property.
We parked at the hotel and had a slight misunderstanding of costs but staff were obliging to rectify this.
We did have a very nice stay… thank you.

Leisure Partner

10/10

Exceptional

08 Aug 2022

Sarah

Beautiful hotel, a real oasis of calm & gentility. With beautiful service.

Leisure Partner

6/10

Pleasant

19 Jun 2022

Marlene

The staff were amazing - very helpful and super friendly. But this is no way a five star hotel on any stretch of the imagination. The grounds are small but pretty courtyard at the back although this was not freely accessible. Our “junior suite” was very small and dark and did not like the set up. Felt very cramped and claustrophobic. There was nowhere to sit down and have a drink after a day out (the courtyard was not accessible except for breakfast and dinner). Great location though.

Partner

2/10

Poor

22 May 2022

Antoine

Worse hotel stay

Horrible hotel.
No air conditioning, rooms very poorly insulated from the noise and the heat.
If they're not going to have AC at least they should make sure they change the bedding to provide bed clothes that are appropriate for the temperature. The duvet was a winter duvet and made us sweat like crazy.
On top of that the restaurant staff was moving restaurant furniture until 1am completely preventing us from sleeping. I had never seen that in my life.
Way too much carpet in the hotel and a very tacky decoration.
We had booked 2 nights and we left after the first night. Given our horrible experience we thought they'd obviously refund the second night. But they refused... unbelievable

Partner

10/10

Exceptional

16 Aug 2020

DAVID

Great stay !

What a lovely well ran place - would recommend and would happily return to this place

Friends_and_family Friends

10/10

Exceptional

30 Dec 2019

Ying Woon

Great value but only pay reasonable price

The service is perfect. My wife and I enjoyed very much the dinner at the La Table at the Hotel for two nights. The Chef specially arranged different dishes in the second night dinner.

Partner

10/10

Exceptional

15 Oct 2019

Eric

Lovely, elegant, secluded.

This lovely hotel is in a restored 18th-century building that is secluded enough to be quiet, but just steps away from the activity and restaurants of Old Town. I can’t say I loved the decor of my room – – a little too heavy on the orange for my taste – – but it was a plush, luxurious place to stay and the staff was unfeelingly pleasant. I wished I could have stayed longer than just one night.

Self

8/10

Excellent

06 Oct 2019

Verified traveler

Really loved this Hotel , great room and vibe to this place , a little annoyed that we were asked to leave the key to my car at reception ! as we had parked in a designated bay in front of the hotel I wondered why ? , on returning to my car it had been moved facing the other way but in the same spot ! I know it sounds a bit trivial , but it’s a very high value car and I’m not happy others moving it for no reason I could see !!

Leisure Partner

10/10

Exceptional

07 Sep 2019

Verified traveler

Very nice staff . Clean and comfortable would definitely go again

Leisure Family

10/10

Exceptional

22 Jul 2019

Verified traveler

Gorgeous hotel! Enjoyed our stay here and will definitely be back!

Business Self

10/10

Exceptional

24 Jun 2019

Verified traveler

Clearance Hotel is charming with a beautiful garden. All of the staff we really friendly and courteous.
We also enjoyed a wonderful lunch in the garden. We felt relaxed and peaceful.

Leisure Partner

10/10

Exceptional

12 Jun 2019

Verified traveler

Lovely boutique luxury hotel

Clarance Hotel is a lovely boutique and luxury hotel, in a quiet part of Lille - old town. You can walk to the Grand Place in less than 10 minutes, and the neighbourhood is full of local quality restaurants. In addition, the Hotel has a fine-dining restaurant boasting 1 Michelin star. Less than 20 rooms means the hotel feels very intimate. The decoration is bold and contemporary.

Staff at reception were lovely throughout the stay. The managed to get me a take-away breakfast as I had no time to sit down and have my breakfast at the Hotel.

Would stay there again!

10/10

Exceptional

26 Sep 2018

Kevin

A Rare Gem

The hotel is in a very pleasant and charming area, at the edge of the old city. The Weather was awful during our stay, but the hotel so comfortable that we enjoyed ourselves anyway, and still got to see some pleasant parts of the city thanks to the excellent guidance of the staff. The hotel offers that rare ability to provide first class service without intrusiveness or obsequiousness, something we had not experienced for a long time.

Partner

10/10

Exceptional

26 Aug 2018

George

Holidays

Last minute booking. The hotel was all it was meant to be.
Staff very friendly and accomodating. Hotel perfectly placed
Only negative was that the restaurant was closed

Partner

10/10

Exceptional

17 Aug 2018

Barry

Beautiful hotel and wonderful service. Look forward to staying again!

Partner

8/10

Excellent

03 Jul 2018

Arturo

Good hotel

No air conditioning you need to ask for it
Limited personnel
Breakfast pretty basic but good
Good location
Lack of maintenance mainly in the wood floor
Good decoration.

10/10

Exceptional

07 Jun 2018

Martyna

Beautiful boutique hotel in Lille!

Lovely hotel, clean, great service and high quality.

10/10

Exceptional

31 Jul 2017

Micky

Reality Check

From pre-arrival to car pick-up service, from check-in to check-out and breakfast, we were treated exceptionally well.

10/10

Exceptional

06 Jul 2017

Little gem in Lille

Fantastic hotel in a great location. It makes it easy to explore what Lille has to offer and provides the perfect environment to relax and enjoy.

10/10

Exceptional

12 Jun 2017

Belinda

Clarence hotel and Lille brilliant

This hotel is amazing the staff are very friendly and could not do enough fir you .lille is fantastic with shoos and restaurants within a easy walk would thoroughly recommend

Family

10/10

Exceptional

10 Dec 2016

Cynthia

Do not miss this hotel, luxurious for great price

Very luxurious stay in a Prestige room. I hope my travels bring me to the area again so I can stay at this hotel again.

Partner

6/10

Pleasant

05 Dec 2016

Harry

5* With Noise

Great hotel unfortunately the rooms overlooking the street are very noisy, if its a night rest you want ensure a garden view or don't go here. Not what you expect in a 5* hotel.

10/10

Exceptional

02 Oct 2016

Hannah

Beautiful Hotel located in the old town

From the moment we arrived until the moment we left, the staff was exceptional! They were so accommodating (I bough spaghetti at a corner store and brought it back, only to discover we didn't have a microwave in our room. The staff took my dinner, heated it up, and delivered it to our room like room service!), kind, and willing to help in every way. The hotel itself is stunning from the facade to the rooms to the restaurant. We completely recommend it!

10/10

Exceptional

29 Jul 2016

niamh

Gorgeous hotel in handy location

From check in to check out staff were very helpful with tips on where to eat and gave a map circling some of the main points of interest. Hotel room was lovely comfortable bed and great bathroom. On check left our bags for the day as late train back and when we came to collect them were offered a bottle of water each to take with us for the train. A lovely touch after we had already checked out. Also the Windows do open if the weather is very warm when we figured out how to open them made such a difference to heat level in room

10/10

Exceptional

03 Jul 2016

peter

amazing hotel with great food

if you need to stay in the area this hotel is worth going out of your way for. the food is exceptional.

Partner

10/10

Exceptional

14 Jun 2016

Verified traveler

Fabulous elegant hotel

The Clarance Hotel provides superlative service in a restored historical building. As it is a boutique hotel the guests are made to feel that they are indeed valued guests. The rooms are quiet, luxurious and beautifully appointed. We would not hesitate to warmly recommend The Clarance Hotel.

10/10

Exceptional

10 Apr 2016

Andy

Fantastic hotel in the heart of Lille

Couldn't ask for more from the hotel staff to the convenience of the hotel
Perfect in every way +++++

10/10

Exceptional

27 Nov 2015

Verified traveler

Highly recommended and positively surprising

This hotel is just perfect!

Location: right in the city centre, everything is within walking distance.
Service: very welcoming staff
Rooms: beautiful and classy decorated rooms
RESTAURANT: just excellent! Maybe next Michelin starred restaurant

Partner

10/10

Exceptional

21 Nov 2015

Robyn

Fantastic hotel

Absolutely beautiful, total 5 star hotel all the way, from the entrance, to the foyer, to the dining rooms, to the bedrooms, everything about this hotel was class, the staff just so fantastic, so helpful and friendly, restaurant fantastic as well, just loved it, would definitely stay here again, did not want to leave, great location

Partner

10/10

Exceptional

21 Nov 2015

David

Clarance

Super hotel on the edge of the old town and with on of the best restaurants in the town although expensive well worth the money.

Partner

10/10

Exceptional

19 Nov 2025

Etablissement très agréable en plein centre de Lille

Business

10/10

Exceptional

29 Sep 2025

LARISSA

Incrível

Partner

10/10

Exceptional

28 Sep 2025

Stéphanie

Très bel hôtel bien situé. Chambre propre et spacieuse. Personnel aimable et sympathique

Partner

10/10

Exceptional

31 Aug 2025

Bastide Doaré

Super séjour ! A faire

Pour un court séjour avec 1 nuit, très satisfaite, l'hôtel est en tout point impeccable et le personnel aux petits soins, proches des clients !
Je recommande, de plus l'hôtel est idéalement placé en plein centre du vieux Lille, un petit parking est dispo moyennant réservation + frais, très pratique !

Partner

10/10

Exceptional

27 May 2025

Anthony

Super top

Business

8/10

Excellent

13 May 2025

Anne-Marie

Bel Hôtel Agréable
Excellent restaurant

Leisure Partner

6/10

Pleasant

15 Nov 2024

Verified traveler

El cuarto que nos dieron estaba en el ático subías por unas escaleras súper angostas y el escalón muy chico. Para entrar a los cuartos pasas por un patio bastante feo. El hotel se vende más de lo que es

Friends_and_family Family

8/10

Excellent

23 Jun 2024

Ying Woon

Good hotel in reasonable price.

Good location and very good service. The hotel is bit old and needs to be renovated. Anyhow in terms of price, it is still worthwhile to stay there

Partner

10/10

Exceptional

07 Nov 2023

jean

Situé au centre du vieux Lille

Leisure Partner

4/10

Poor

20 Feb 2023

Morten

Elendig

Veldig lite og kronglete rom
Elendig frokost
Ingen lounge område
Dårligste Relais hotellet jeg har vært på

Friends_and_family Family

8/10

Excellent

27 Nov 2022

Verified traveler

Bon séjour

Le séjour a été bon malgré l'insonorisation imparfaite de notre chambre : bruit de voitures et de camions depuis la rue.

Le personnel a été remarquablement gentil et proactif.

Partner

8/10

Excellent

21 Nov 2022

Michel

TOUJOURS GENIAL MAIS

Cela fait plusieurs fois que j'y réside, tout est oarfait come toujours sauf que la chambre qui m'a été attribuée, n'est vraiment pas terrible pour un hôtel d e ce standing..Les fois précédentes, elles étaient vraiment très très bien...C'est la chambre 11 à éviter si vous le pouvez..vraiment désolé

Partner

4/10

Poor

13 Feb 2022

CATHERINE

Table excellente mais hôtellerie tres décevante pour ce type d'établissement : chambre mal chauffée et pas d'eau chaude.

Partner

10/10

Exceptional

04 Jan 2022

Verified traveler

Hôtel de luxe

Belle adresse dans un style très classique, parfaitement situé dans le centre de Lille, chambre confortable (excepté douche manifestement déréglée), pdj servi à table

Partner

10/10

Exceptional

19 Nov 2021

Patrick

Le luxe d’une maison de maître à Lille !

Magnifique relais et châteaux dans une ancienne maison de maître, confort et luxe à tous les étages ! Et un accueil époustouflant de bienveillance et de professionnalisme ! Chapeau !

Business

10/10

Exceptional

14 Nov 2021

Sandrine

Hôtel au cœur de Lille

Personnel très agréable. Hôtel très bien situé avec un excellent service voiturier.

Partner

8/10

Excellent

29 Oct 2021

Gilles

Clarance

Accueil très chaleureux et personnel vraiment à votre service, chambre confortable et propre, literie excellente. Très bien situé à 5 mn à pied du centre ville, calme et facilement accessible.
Quelques petits détails qui manquent quand on est dans un 5 étoiles:
- Les toilettes de la salle de bain ne permettent pas de s'asseoir tant l'espace devant est petit,
- La pression d'eau dans la douche était un peu faible,
- Les poubelles qui trainent à l'entrée à droite et à gauche de l'entrée de l'hôtel, pratiquement toute la journée,
- Le remplissage des thés/cafés mis à disposition dans la chambre qui ne s'est pas fait;
- Les gâteaux (cookies) offerts ne sont vraiment pas terrible.
A part cela nous avons passé un très bon séjour.

Business

10/10

Exceptional

06 Sep 2021

ERIC

service au top et hôtel qui mérite ses étoiles

un très bel hôtel bien placé et un personnel \"au petit soin\"

Business