Name: Lille City Hotel
Address: Rue De Bethune, 57, Lille, 59000, FR

6/10

Pleasant

23 Jun 2026

Susan

The hotel is very central, however, my room was shabby and in need of refurbishment. I didn't find the staff very helpful in comparison to other places I've stayed, and the hotel amenities weren't explained to me. This is a small thing but there was no hairdryer in the room, on asking at reception, there is a shared one which isn't great if someone else already has it. Breakfast was good and the bed was comfortable.
My main concern was access to the hotel as a solo female traveller. It's between two commercial premises and set back from the shopping street, with the hotel above. It's open and quite dark, like being in a subway, until you get the secure door to access the hotel lift and stairs, with reception up on the floor above. I would have preferred to stay somewhere where I felt safer.

Self

6/10

Pleasant

14 Jun 2026

Karen

The hotel is located near the main square Grand’Place so is close to a lot of sightseeing places and transportation. The staff were police and friendly however the hotel didn’t have all the amenities listed and the shower hose was broken.
Overall it’s a good hotel as a base and to sleep.

Partner

8/10

Excellent

31 May 2026

Stephen

The room was good for the price. The property was relatively clean and the bed was comfortable. Good location.

Self

6/10

Pleasant

28 May 2026

Patrick

The place is not accessible by car, you have walk a little. Other than that, the place is ok for a short stay

Self

6/10

Pleasant

19 May 2026

Glenn

Room was clean but small. Bed was awkwardly placed. Reasonable value for centre city hotel. Quiet.Would stay again.

8/10

Excellent

30 Apr 2026

Dywain

I grateful for the gentleman I think his name was Jerome? to have checked me into earlier than planned after my arrival from London, UK. I was impressed with how clean my room was.

Self

4/10

Poor

13 Mar 2026

Peter

Room was too small.
Shower was tiny
Breakfast adequate

Self

8/10

Excellent

11 Oct 2025

Charles

It was good hotel to stay over 3 nights for me, easy access to local attractions.
The Passage to the entrance is disappointed cos the two shops between are empty and few people sit on floor outside the premise. No tea or coffee in room.

Leisure Self

6/10

Pleasant

10 Sep 2025

Margaryta

We chose this hotel for its central location and convenient walking distance to the city center. The location was excellent, and breakfast was very good with plenty of variety — definitely worth the small extra cost.

Unfortunately, the room itself was disappointing. It felt cheap, with several broken items. A wall socket was damaged and sticking out, which felt unsafe. The lamp above the bed was barely secured and looked like it could fall. The bathroom was extremely small and uncomfortable to use.

Although the location and breakfast were positives, I would not stay here again.

Leisure Family

6/10

Pleasant

27 Aug 2025

Christophe

Cheap room rate but bathroom so small. Thin walls also make it a bit noisy. Staff friendly and centrally located

Leisure Self

6/10

Pleasant

14 Aug 2025

Ludo

Okay hotel room, however the pictures did not correspond with the room we got. Very inconvenient designed bathroom because there was no separate shower cabin. Staff was very friendly and hotel room was clean

6/10

Pleasant

09 Aug 2025

CHO WAI

房內有空調，但沒有作用的，無論調校多少度，都只是出超弱風，並沒有冷氣送出。

Leisure Friends

8/10

Excellent

29 Jul 2025

Charlotte

For the price point it was okay, but the bed sheets didnt fit the bed, walls were marked and dirty. Staff were lovely though

Leisure Partner

10/10

Exceptional

14 Jul 2025

Kavita

Best location, baghage service, and clean rooms

Leisure Family

10/10

Exceptional

14 Jul 2025

Cody

Great spot to stay!

Leisure Self

2/10

Poor

06 Jul 2025

Chris

The room was nothing like the picture. Stains on the bed. Felt like a student dorm

Leisure

4/10

Poor

05 Jul 2025

Cole

If you are looking for a basic place to stay in a great area - this is it. The staff were very kind. Breakfast was good.

Leisure Partner

8/10

Excellent

16 Jun 2025

Gary

Good location, nice clean and tidy room

Leisure Family

6/10

Pleasant

04 Jun 2025

Melissa

The staff were lovely and accommodating.
Quite disappointed with the exterior of the property and it's access area. It is within a shopping centre entrance which is often the sleeping/toileting place for the homeless. Doesn't feel very safe. The actual hotel once inside is clean and nice. Not a 3 star hotel. Very basic within the room - no kettle /coffee/tea/hairdryer etc. it is located in the town area but a 10/15 walk to the nice restaurants/shopping and bars.

Leisure Pet

4/10

Poor

27 Mar 2025

Verified traveler

2 star hotel

A three star rated hotel but reality is more like a nice 2 star.

Business

10/10

Exceptional

13 Mar 2025

Szabolcs

Friendly staff

Check in was quick and efficient, the gentleman was very friendly and helpful.
Room has got everything a room need, it was clean.

Self

8/10

Excellent

24 Jan 2025

Pearl

The hotel is located in a very central area, making walking to the main attractions very easy. The hotel facilities were average and good for a cheap stay but no kettle or fridge etc. Staff were polite and friendly but the biggest let down was the thin room walls which meant we could hear conversations and snoring from other rooms.

Leisure Friends

10/10

Exceptional

14 Jan 2025

Verified traveler

A very good place to stay

I have stayed a few times at this place and it is very good: clean, comfortable, close to the centre and good value for money.

Self

10/10

Exceptional

10 Jan 2025

chris

Very Good

10/10

Exceptional

30 Dec 2024

Zarand

Another last minute booking, 24hr access right in the city centre pedestrian zone

Self

4/10

Poor

19 Dec 2024

Katie

The location was great for walkability, but homeless sleep outside the front door, there are 2 locked doors you need to ge through to get inside which feels dodgy. The staff were very friendly and helpful. But the building smelt like cigarettes, the lock on my room didn’t work, the paint was peeling, floor was chipped and the lights in the room felt very clinical. Thankfully I was only there one night. I read more reviews and it sounds like some ppl had belongings stolen so I brought my suitcase to a storage facility for the day while I walked around town just in case.

Leisure Self

6/10

Pleasant

29 Nov 2024

Russell

Tiny rooms!

The hotel is situated perfectly if you are looking to explore the City centre. However, our room was ridiculously small. If it had a single bed, and was sold as a single room it would have been adequate. But with a double bed, and two people in the room, with luggage, it simply wasn't big enough to even function properly. We felt it was poor.

Partner

10/10

Exceptional

26 Nov 2024

Richard

Great hotel and fantastic staff

Amazing staff, very welcoming, friendly and helpful. Very clean and great choice for breakfast. I will come back.

Friends_and_family Friends

8/10

Excellent

24 Nov 2024

Ahmet Tulpar

Good location

Great location. Safe and close to everything, budget hotel with small rooms

Self

8/10

Excellent

08 Oct 2024

Lindsay

The walls were thin. On the first night, I could hear the conversation from an adjoining room in the early hours of the morning.

Leisure Self

4/10

Poor

06 Oct 2024

Tara

The room was hot and the hotel is extremely noisy. You hear people walking above you and doors shutting with complete clarity. The shower was also disappointing (bad water pressure and temperature). For the price, it’s adequate but, I think for another 20-30 EUR you can do much better.

Leisure Partner

8/10

Excellent

22 Sep 2024

Verified traveler

Friendly, busy hotel in a very central spot. Really good for exploring the city on a no frills break.

Self

6/10

Pleasant

16 Sep 2024

Kimberley

The hotel is very basic but it is clean and central. The entrance is not ideal. We left for our evening meal and were greeted by locals taking drugs and urinating! I would not stay here again

Friends_and_family Family

8/10

Excellent

15 Sep 2024

PIPPA

First room very hot, window sealed and had a bad smell but we were moved at our request next day to a very nice room.
Nice friendly staff. Excellent location

Friends_and_family Friends

6/10

Pleasant

15 Sep 2024

Darren

Staff friendly and helpful.
Entrance to the hotel is not the most inviting. Room was really small (obviously I didn't read the spec well enough) but clean and quiet.
Breakfast on the first day was overcrowded (but just the luck of the draw with timing).

10/10

Exceptional

03 Sep 2024

Christopher

Ideal base to explore Lille. Handy central location, clean room. Friendly staff. Recommended.

Leisure Self

8/10

Excellent

22 Aug 2024

Elaine

Clean but very small and a little rundown.

Leisure

8/10

Excellent

21 Aug 2024

Christophe

Central hotel near main square in Lille

10/10

Exceptional

15 Aug 2024

alanna

room was everything i needed - tv was only in french but other than this perfect.

6/10

Pleasant

15 Aug 2024

Rebecca

Travel lodge style city centre accommodation. It was clean and tidy. Air conditioning is centrally controlled, our room wasn’t on when we first arrived but reception soon sorted it out.
No drink making facilities in the room and limited food options at the hotel however plenty of eateries nearby. Concise Ie t for our connection to Eurostar and the European rail network.

Leisure Family

4/10

Poor

13 Aug 2024

Connor

American tourists avoid

If you are an American tourist in the summer, avoid this hotel. AC was on a timer and only accessible by the front desk. Had to get up multiple times in the middle of the night from sweating to ask the front desk to turn it on. Had a baby in tow and made it miserable for him as well.
Rooms are bare bones, shower is low pressure and drains are slow. Was told we even had to leave an hour before our checkout was listed online.

Friends_and_family Family

10/10

Exceptional

12 Aug 2024

Jeffrey

Excellent location and value for money

Excellent location for the Hotel , all the staff are very friendly, including the housekeeping. Nice, nice breakfast and relaxation area. Five minutes from majority of all things.

Partner

2/10

Poor

12 Aug 2024

Verified traveler

Tired old room ,airflow poor ,filters caped in dirt.Window filthy .shower head wouldn’t fit holder .Crusty fittings.Nothing like the photos need knocking down .Stay well away .Shy anymore would choose to advertise this place on their platform is beyond comprehension.

Partner

10/10

Exceptional

11 Aug 2024

George

Friendly and helpful staff

Leisure Self

2/10

Poor

05 Aug 2024

Tiana

Terrible!

8/10

Excellent

03 Aug 2024

Rafael

The breakfast was good.

Leisure Self

2/10

Poor

31 Jul 2024

Verified traveler

Ask to see the room before paying

Bad smell, outdated facility. Pictures used in advertising should be updated to depict reality.

Friends_and_family Family

6/10

Pleasant

09 Jul 2024

Joanne

The hotel was good value for money and clean. What does let it done is the entrance from the street. It looks run down and at times had to rubbish in it. It did not give a good impression on arrival.

8/10

Excellent

08 Jul 2024

Ross

Good value hotel in the centre for a night. Very friendly staff.

Leisure Self

8/10

Excellent

06 Jul 2024

Timothy

Bed was comfy. Room was rather hot and no opportunity of opening the window.

Business_and_leisure Self

8/10

Excellent

24 Jun 2024

Henry

You get what you pay for.

Enjoyable stay but deceptive. From outside one wouldn’t want to stay there. Once inside the hotel, it is modern and up to date. One has to go the second floor where the lobby is. Excellent location.

Self

8/10

Excellent

23 Jun 2024

Summaiyya

Cheap and pleasant hotel. Very helpful staff, great location, centralised to many routes.

Leisure Friends

10/10

Exceptional

18 Jun 2024

Martin

Easy .Check in.

Leisure Friends

8/10

Excellent

13 Jun 2024

Tammie

Super clean and safe, and near lots of shopping and restaurants. Super small room and bathroom. Easy to reach either of the train stations by foot.

Business Self

8/10

Excellent

03 Jun 2024

Michael

Good bet in Central Lille.

Clean, modern hotel on the second floor above a shopping precinct. Tiny double room, but good big bed. Excellent shower. Fast internet. Good value overall.

Self

8/10

Excellent

22 May 2024

Catherine

Bon rapport qualité prix, à proximité du centre et des commerces. Mais abords sales, et peu sécurisés (mendiants notamment dans le couloir amenant à l’hôtel )

Business Self

10/10

Exceptional

16 May 2024

Ben

Located close to the République Beaux-Arts metro station and a twenty minute walk from Gare de Lille Europe, the hotel is positioned well for those visiting the city and looking to explore.

Can be accessed on the 1st floor after entry. Rooms are fairly small with a large bathrooms with fairly modern accessories. Service at the hotel was magnificent, friendly welcome and support for anything you might need at check-in

Leisure Partner

10/10

Exceptional

01 May 2024

Verified traveler

A good place to stay

Good location, pleasant people, good price.

Self

8/10

Excellent

08 Apr 2024

Alfred

Parking is not straight forward as pedestrian zone has not been updated with Google Map.

10/10

Exceptional

23 Jan 2024

Christophe

Great stay

We had a great 5 nights stay in Lille. The hotel is very clean and the staff very friendly and professional. The hotel location is very central.

Partner

10/10

Exceptional

10 Jan 2024

Gareth

Hotel was a great little get away

Self

8/10

Excellent

16 Oct 2023

Verified traveler

Nice place for short stay.

It is very convenient and centrally located. Quiet at night. The room is tiny and it was okay for a night stay. The staff are friendly and helpful making the stay lovely.

Friends_and_family Friends

6/10

Pleasant

07 Oct 2023

Kenji

Good!

Business Self

8/10

Excellent

09 Sep 2023

Lisa

Very clean hotel, and a great location for all the sightseeing you want to do.

Leisure Partner

2/10

Poor

21 Aug 2023

Gareth

On arrival walking into the front passage way of this hotel we were greeted by the stench of urine, and 3 groups of homeless people gathered, not the best of welcomes, after checking in at reception we went to our room,roaming around a maze of corridors we eventually found it, on entering immediately we were shocked by how small the room was, and how different it was compared to the pictures shown by the hotel, it was how I imagine a prison cell, the only window was a very thin vertical window, not the airy and bright big ones on the pictures, we spoke to the receptionist who then showed us 2 further rooms, with the second one being worse than the first if that is even possible, and third one slightly better, whilst I was being shown these other rooms I asked about the rooftop terrace which is advertised by the hotel, it’s closed I was told, permanently, this was meant to be a 5 night stay, we checked out next morning after speaking to reception, I’m awaiting a part refund but up to now all communication has been ignored by the hotel.

Leisure Partner

10/10

Exceptional

30 Apr 2023

James

Very good hotel in a good location.

Leisure Partner

6/10

Pleasant

13 Mar 2023

Mark

Experience

I booked 2 triple rooms and needed at least 1 of the two double beds to be twins. This was not possible which created some discomfort amongst the group. There was also a Roach in one of the rooms and breakfast was a disappointing with little to no hot foods. The plus side is that staff were friendly and had good customer service.

10/10

Exceptional

01 Nov 2022

Christine

Very convenient location! No frills, but very reasonable price for the area. The staff are fantastic too!

Leisure Self

8/10

Excellent

30 Jul 2026

Virginie

Hotel bien placé. Accueil très sympa. Sanitaire propre

4/10

Poor

10 Jul 2026

Malek

J'ai eu une chambre la 317 médiocre, un lit pourri à croir qu'il a été récupéré dehors en déchetterie 😡😡😡😡 j'ai demandé de changer la chambre, il m'ont donné un placard, une chambre la 2040 sans même fenêtre,.... 😤😤😤

Self

8/10

Excellent

02 Jul 2026

Baptiste

Chambre assez petite mais fonctionnelle. La douche est trop petite et le pommeau est vraiment pas efficace, soit disant pommeau écologique mais ma douche a duré bien plus longtemps au final. Bien dommage, seul vrai point négatif

Business Self

8/10

Excellent

21 Jun 2026

Sylvie Corinne

Personnel très serviable. Chambre propre quoique exiguë.

Self

6/10

Pleasant

19 Jun 2026

Julien

L’impression d’être dans un mobil home lorsqu’on marche dans la chambre.
Chambre très petite
Fenêtre qui donne sur un mur à 30 cm de la fenêtre
Le petit dej est bien par contre.
Le hall d’entrée de l’hôtel fait coupe gorge
2 étoiles à la limite mais certainement pas 3

Business

6/10

Pleasant

11 Jun 2026

lilian

Chambre minuscule. Insonorisation mauvaise. Ventilation qui s allume toute la nuit par intermittence. Petit déjeuner médiocre

Business

8/10

Excellent

06 Jun 2026

Thomas

Très bien propre calme tranquille

Self

8/10

Excellent

30 Apr 2026

jean Claude

J'ai pas pris de petit déjeuner

Self

10/10

Exceptional

26 Apr 2026

Laurence

Chambre fonctionnelle et propre. Personnel agréable. Petit déjeuner correct. Juste l’aération au dessus du lit un peu bruyante.

Self

8/10

Excellent

12 Apr 2026

Gwenaelle

Chambre simple, petit dejeuner copieux

2/10

Poor

10 Apr 2026

Stanislaw

Prix horriblement cher du au salon FIC - aucun charme - impression d’être dans un immeuble du CROUS

6/10

Pleasant

09 Apr 2026

Joël

Etablissement propre. Toutefois, la situation en bout d'un passage abrité est glauque surtout lorsque des sdf, parfois agressif, se mettent à l'abri sous ce passage avant la porte d'entrée sécurisée

Self

4/10

Poor

07 Apr 2026

Marianne

Je ne peux pas croire que ce soit un 3 étoiles. Des chambres sans aucune déco. Éclats de peinture, pas de sèche cheveux même un petit au mur, pas de bouilloire même avec un petit mug… 150€ la nuit ! Seul le petit dej est 3 étoiles mais l’établissement ….:-(

Self

8/10

Excellent

03 Apr 2026

Katarina

Centralt läge.
Helt ok hotell.

Friends_and_family Friends

4/10

Poor

02 Apr 2026

Malamine

Je n’ai pas pris le petit déjeuner ni un repas chez eux. Je n’ai pas d’avis

Business Self

4/10

Poor

24 Feb 2026

Linda

T

6/10

Pleasant

30 Jan 2026

Pierre

Chambre pas bien

10/10

Exceptional

25 Jan 2026

Christophe

Pas trop grand mais assez pour vivre.
M'attendant à un APPARTEMENT AVEC KICHENET UNE FOIS MIS LES PIEDS DANS CETTE CHAMBRE SYMPA ÉQUIPÉ D'UN LIT CONFORT MTELAS FERME ET IDÉAL POUR LA COLONNE VERTÉBRALE Une tv une douche et WC UN PETIT DÉJEUNER HONCTIEUX MAISS ASSEZ ÉLEVÉ À RAPPORT À LA TAILLE DES PETITS PAINS JE RECOMMANDE CET HÔTEL du

10/10

Exceptional

22 Jan 2026

Alexandro

Chambre impeccable

4/10

Poor

12 Jan 2026

NATHALIE

Les photos sur ce site sont optimisées avec l'intelligence artificielle
La.chambre était sombre et la qualité médiocre
De plus, l'unique chauffage électrique ne permettait pas de chauffer la salle de bain qui restait froide

6/10

Pleasant

16 Dec 2025

MARIE CLAUDE

La chambre à revoir parquet abîmé. Lit juste 140 et coincé entre deux mur. Pas de prise à la tête de lit.
Seb inu

8/10

Excellent

14 Dec 2025

Sabine

Personnel parfait, merci Jérôme pour le restau! Literie parfaite, salle de bain prise de courant branlante, carrelage cassé.
Bruits de la rue très présents. Tres mal insonorisé. Dans l'ensemble pour 2 nuits ça s'est bien passé

Partner

6/10

Pleasant

11 Dec 2025

JEAN FRANCOIS

Chambre propre mais globalement usagée : parquet, joint de douche
Le petit déjeuner est correct mais lenjus d'orange etait absent comme les confitures... le reste etait tres satisfaisant

2/10

Poor

30 Nov 2025

Raphaëlle

Il ne faut vraiment pas être regardant sur quoique ce soit. Hors de prix pour ce que c'est. La chambre était mediocre, sur une cour insalubre. Sur la rue piétonne donc facile d'accès mais je ne recommande pas du tout bien que le personnel ait été sympathique.

Friends_and_family Friends

8/10

Excellent

20 Nov 2025

Vincent

un vrai labyrinthe pour trouver la chambre au fin fond d'un couloir dans un coin. Je suis puni d'être passé par une application (Hôtel.com) ?

Business

2/10

Poor

15 Nov 2025

MARIKO

部屋にセイフティーボックス(金庫）がなかったため、チェックイン時にフロントのセイフティーボックスにパスポート、航空券チケット、鉄道チケット、バスチケット、現金、海外保険証等を預けて、チェックアウトの日時を二度確認した。
しかしチェックアウト時になってナイトスタッフらしき初めて見るスタッフが「知らない、出せない」と言った。
土曜日早朝だったため警察開いておらず盗難届出せず、日本大使館と保険会社に電話で連絡し、予約していた電車に乗り遅れた。90分後に責任者が出勤して預けた貴重品一式は無事手元に戻り、被害は列車に乗り遅れただけで済んだ。
念のため責任はホテル側にあるというサイン入りの証明書を出させた。日本大使館と保険会社にたいして恥をかいた。
スタッフ間の連絡が悪い。チェックアウト前日にセイフティーボックスを翌朝6時に開けて貴重品を返してほしいと英語で二度頼んだ北アフリカ系スタッフからの申し送りがなかったようだ。
加えて土日は朝食開始時刻が6：30ではなく7：30という案内もなかった。

Leisure Self

10/10

Exceptional

11 Nov 2025

BERNARD

Chambre et sanitaire propres. Seul le drap de dessous devrait être plus tirés pour éviter les plis.
Petit déjeuner copieux et bon.
Personnel accueillant et sympathique.

Friends_and_family Friends

6/10

Pleasant

06 Nov 2025

Nathalie

Radiateurs électriques premiere génération. Literie tres moyenne. Froid aux pieds. Emplacement de l hotel top

Business

6/10

Pleasant

01 Nov 2025

Carlos

Room had no windows that could be opened to aerate.
Bathroom needs a deep cleaning to remove te mouldy spots.
Further was ok and employees where sympathetic and helpful

Partner

8/10

Excellent

31 Oct 2025

Chaibi

Chambre bien, seulement inconvénients est que le lit côté tête était contre le mur du couloir et qu'on entendait toutes les personnes passée.

8/10

Excellent

30 Oct 2025

Joseana

equipe

Business