Name: Alliance Lille Couvent Des Minimes
Address: Quai Du Wault - Bp133, 17, Lille, 59027, FR

6/10

Pleasant

21 Jul 2026

Matteo

It’s a beautiful building and an exceptional location. But I struggle to see how this can be a 4 star. The carpet on the rooms is very very old and stained, the bed sheets are so short that they keep moving about and you end up sleeping on the raw mattress, and the air dryier is one of those wall mounted ones - which I don’t think I have ever seen in a 4 star. I asked whether I could get a normal plug-to-wall one but I was told no (I’m not the most kind of manners)

Family_with_children

4/10

Poor

09 Jul 2026

michel

2 stars at best..

Partner

8/10

Excellent

30 Jun 2026

Abyan

I really liked the hotel location and amenities. It was really confident for my short stay in Lille. The front desk staff was super kind and welcoming.

My only complaint is with the cleaning service. Basic etiquette was not followed and I felt harassed by them with how insistent they were on making up the room, even in the day of my checkout. It’s unclear to me why they are not aware which rooms are checking out that day because they acted surprised when I said that.

I was suffering from jet lag and had return d to my room to take a short nap before checkout time. I had placed the do not disturb sign, and kept they would not stop knocking. Luckily I learned from the day before and manually locked my door or I’m sure they would have entered again despite me saying I’m in the room. I’m very irritated because unless it’s an emergency, there is no a reason to bang a door down because the guest is not responding and it’s before checkout out time. I think it’s a fair assumption someone could be sleeping or occupied! Anyway you can bet they were back knocking at 11:59am for 12:00pm checkout 💀

Self

8/10

Excellent

07 May 2026

Rob

The hotel is lovely and quite unique. The breakfast buffet is excellent and the bar is OK. The location, right in the city centre is great although parking is very limited and expensive. The internal rooms i.e. those overlooking the internal courtyard are stuffy and hot, exacerbated in our case by the airco not working in our room during our stay.

Friends_and_family Friends

8/10

Excellent

16 Apr 2026

David

Sadly parking was not available on site, so I parked about 500m away. It was safe and secure, but cost €51 for 3-days.

Partner

10/10

Exceptional

16 Apr 2026

Justin

A beautiful hotel with an amazing Bar / Breakfast area. Friendly staff and a great all round place to stay within a few minute walk of the Zoo, restaurants and Bars.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Adnan

Clean and calm place

Self

10/10

Exceptional

24 Mar 2026

Paula

Beautiful building. Clean, quiet, comfortable room. Friendly staff.

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Tebecca

Fast check-in; friendly staff; ev charging; great location; beautiful hotel

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Leonila

The hotel is great walking distance to the Center.

Friends_and_family Family

8/10

Excellent

27 Feb 2026

Janet

The staff on reception were very friendly and helpful

8/10

Excellent

01 Jan 2026

Christopher

Great staff, excellent restaurant, lovely room

Leisure Partner

10/10

Exceptional

24 Dec 2025

Sheila

As a family with 2 rooms we loved this hotel was worried after reading poor reviews but we were happy with everything. Rooms good and beds were very comfortable, breakfast was plentiful, and staff were pleasant and helpful. Maybe a little faded in the rooms a little chipped paint etc not totally modern but not enough for us to worry about. I guess it depends on your expectations of hotels but we were more than happy with this hotel. Was not too far to town centre and Christmas market a 10 minute walk maybe but nice and quiet surroundings. Had parking for our two cars but may have not had so much room if arriving late as could not reserve spaces. First visit to Lille as usually go to German Christmas market but we really liked the town. All in all a very good trip.

Partner

10/10

Exceptional

23 Dec 2025

jon

Good

Self

6/10

Pleasant

18 Dec 2025

Carmen

Had 2 x single beds pushed together, not attached, no matress protector and a flat sheet that didn't fit. Not pleasent and air conditioning wasnt working.

4/10

Poor

06 Nov 2025

Mohsen

For a 4-star hotel, I would say it was very dissatisfactory. The carpets have stains, and the toilet is very old and needs a serious renovation. The shower space was clean but it does not have a shower head (yes I am not joking). There was a broken hand held water spray that leaked water from everywhere. I asked them to fix or replace it and add a showerhead but they told me “it is impossible” (can you believe?). The built in iron was not working properly.
However, the breakfast staff are very nice and wonderful. The Comfort Suite room is spacious and the layout is nice.

Business Family

10/10

Exceptional

19 Oct 2025

Pamela

We had a pleasant stay. The hotel is comfortable and beautiful.

Friends

8/10

Excellent

12 Sep 2025

Maria

Hotel building is very nice, restaurant is lovely too however rooms are a

Friends_and_family Friends

6/10

Pleasant

09 Sep 2025

franck

Should be better

this 4 stars hotel needs better maintenance.
we checked in our room and found out that the refrigerator
was not working,the toilet flush was malfunctioning,the carpet in the room was spotted.this was fixed the next day
(exept the carpet that need to be changed).
The location of the hotel is excellent especially for the Lille brocante.
Concerning the service,we forgot somethung in the room and called the hotel to tell them to check the room,they said that they would check,they never got back to us

Partner

6/10

Pleasant

09 Sep 2025

Alysha

Kind staff doing the best they could under the circumstances. We came for the Braderie de Lille and had no idea our hotel would be hosting events. There was a loud rock band performing outside the hotel every night. We wish we’d been informed of this when booking. Our room also had a leak from the room next door. We discovered after coming back into the room midday. Some of our belongings were wet. We were switched to the only room they had available which was a downgrade. It was older, had little light, and no air conditioning. It also had sloped ceilings and I banged my head on the edge of one of the corners one night. My 6 foot tall husband couldn’t stand upright in the shower.

Business Partner

2/10

Poor

08 Sep 2025

Nathalie

Avoid. Misleading advertising.

No air con even though their website states ALL rooms have it. Airless room with no ventilation.
27° overnight. Asked for refund so we could move to another hotel. Refused.
Moved on 2nd night into disabled room. Shower didn't work and on opening the curtains, the curtain rail fell down.
Reading reviews generally, the air con is complained about alot but they are doing nothing to rectify this issue. 1st member of staff was useless and kept promising to come back to us with a solution but didn't bother. 2nd member of staff (Samuel) did what he could to help but ultimately there were no solutions in this awful hotel.

Partner

6/10

Pleasant

25 Aug 2025

Amelie

Great location, and super friendly staffs. But, i would expect free car park for guests. I also beleive rooms need updating, really dated carpet and furnitures. Attention to details is lacking, ie. Windows paintwork is black and flaking... Las5 comment is monday morning laundry collection starting at 6.30am, for ~30mn: very noisy when your room is at the front of the hotel, is there really no where else for this task to be done??
Continental breakfast buffet is good unless you want scramble eggs, they look and taste disgusting!

Leisure Family

10/10

Exceptional

15 Aug 2025

Bill

Spacious rooms, friendly staff and nice dining option on the terrace outside. Relaxing place

Leisure Family_with_children

6/10

Pleasant

03 Jul 2025

Gillian

Lovely staff and grounds. Shower was the highlight. Came for the air conditioning during the heatwave but the system was not adequate. Fold out couch was incredibly uncomfortable and squeaky, ended up putting the mattress on the floor.

10/10

Exceptional

30 Jun 2025

Michael

Delightful place to stay. The convent has been tastefully modernised. Great breskfast abailable.

Partner

10/10

Exceptional

05 Jun 2025

John

The hotel was very different but in a good way , food was excellent but bar area was a bit clinical and bland.

Leisure Family

10/10

Exceptional

08 Apr 2025

Russell

Super!

Formidable hôtel.

Friends_and_family Family

6/10

Pleasant

31 Mar 2025

Paul

Rooms need a bit of a

6/10

Pleasant

10 Jan 2025

jennifer

The property was clean and tidy and has a nice bar area with a lovely and helpful bar lady called Aurelian. The rooms were comfy but rather poorly lit - impossible to read a book in bed.
On arrival we were given two double rooms but had booked two twins. This took about 50 minutes to resolve and the reception staff did not apologise but seemed to think they had done us a favour! They were generally rather offhand. On our second night one was working in the bar area taking up a table and having a very loud online conversation.

Leisure

10/10

Exceptional

17 Nov 2024

Andrew

Another weekend of perfection.

Couvent des Minimes always hits the spot. I never bother to even look at other hotels in Lille. Perfectly located; quiet; charming and helpful staff; beautiful building. Perfect!

Friends_and_family Friends

6/10

Pleasant

14 Oct 2024

Geoffrey

We couldn’t sleep due to the room being too warm and checked out early

Leisure Friends

10/10

Exceptional

17 Aug 2024

Gabriela

Excellent location, very nice place, non-existent service... no friendliness or interaction between the staff and the customers

Business Partner

2/10

Poor

08 Aug 2024

Matt

Terrible time in Lille

Firstly, my room had no air conditioning in August. I asked for a fan and was promised one, but it never arrived. My room was on the ground level facing a parking lot, so I could not leave the window open at night. As a result, my sleep was very limited. Secondly, the desk clerk gave a key to my room to some couple at 11pm one night, so they walked into my room when I wasn't dressed. Finally, the desk clerk promised to compensate me for my terrible experience and I never heard from the hotel.

Friends_and_family Friends

2/10

Poor

05 Aug 2024

Yuen Yee

We booked 3 rooms for two nights, however after checking in, they only gave us one room with air-con, the other two has only a fan in it. It stated the hotel has air-con and we were really disappointed, especially it’s in the hot summer time. When we ask if they could change for us for rooms with air-con, they said they were fully booked and refused to change.

We finally decided to stay only one night and check out on the next morning.

This is your responsibility to state the real situation of your rooms, don’t just put air-con in hotel details if you are not able to provide it.

Generally this is an experience with disappointment.

Leisure Family

6/10

Pleasant

04 Aug 2024

Verified traveler

Live like a nun for one night

No wonder Frauline Maria ditched the abbey for the villa! This convent turned hotel has a gorgeous entry way and restaurant/bar area. However, the room is dreary and dated. The area that surrounds the hotel is safe and has lots of brewery/restaurant/shopping options. It is a 15 minute walk to the train station, easy to navigate.

Self

10/10

Exceptional

04 Aug 2024

Bradley

Stayed for the olympics.

Blaise.at the frony desk was very helpful.

Rooms needed some air conditioing

Friends_and_family Friends

4/10

Poor

31 Jul 2024

Graham

Tired Hotel

Hotel is very tired
We were in rooms not on the central courtyard shown in all the pictures.
There is no Air-con in the rooms or most of the hotel which was hard when it was 32 degrees.
The window blind was in pieces on the window cill
The tv kept retuning every 15 minutes so was unusable.
The bath plug was stuck so could not drain the shower
The shower screen leaked all across the bathroom floor
The shower head was old and didn’t work properly
I reported the above issues to reception when we checked out but no note of issues was recorded
The carpet room had a large numbers of holes in it and peeling wallpaper, it’s very tired Room 322
We booked two rooms but we were given room as far away from each other as was possible on different floors
The central bar/restaurant has no air-con so was almost unusable with the recent weather
This is not a 4 Star Hotel it’s a 3 Star at best that needs investment
Well placed in Lille but I’m embarrassed I chose it!

Friends_and_family Family

4/10

Poor

25 Jul 2024

Ifeoma

This is an “Ok” hotel, breakfast isn’t the best. Overall, just an average hotel.

Leisure Partner

10/10

Exceptional

20 Jul 2024

Paul

It’s a hotel

10/10

Exceptional

02 Jul 2024

Najaf

Amazing

Great hotel in a perfect spot! The reception staff are really nice and helpful!

Friends_and_family Family

8/10

Excellent

15 Jun 2024

Laurentius J

Prachtige accommodatie in de oude binnenstad

Leisure Partner

10/10

Exceptional

10 Jun 2024

Verified traveler

Great Hotel

A first class experience. All staff was competent and courteous. I liked the location.

Self

10/10

Exceptional

01 Jun 2024

Noel

Beautifully restored historical building within walking distance of many sites and restaurants. Hôtel was very well maintained and staff were fantastic, very friendly, helpful and polite. Would very happily stay there again

Leisure Family

10/10

Exceptional

25 May 2024

Adnan

The staff were incredibly helpful and made sure all of my needs were taken care of. The food at the hotel was also amazing - I couldn't get enough of the delicious meals they served. I will definitely be returning to this hotel in the future. Highly recommend for anyone looking for a comfortable and enjoyable stay.

Leisure Family_with_children

10/10

Exceptional

23 May 2024

Gerald

The room was a bit outdated, but an excellent experience: great breakfast buffet, and wonderful and friendly staff. I would stay there again without hesitating.

Leisure Family_with_children

8/10

Excellent

19 May 2024

Anthony

Very expensive dining

Leisure Self

8/10

Excellent

05 May 2024

Neil

Rooms a little dated.

Leisure Partner

8/10

Excellent

27 Apr 2024

Anthony

very nice

Leisure Self

10/10

Exceptional

20 Mar 2024

wendy

Great place to explore

Leisure Family

8/10

Excellent

24 Dec 2023

Dinesh

Great location and service. A bit dated and toilet requires a bit more cleaning. Otherwise very good breakfast and ambience

Friends_and_family Family

10/10

Exceptional

26 Nov 2023

Andrew

Superb location for exploring Vieux Lille. Lovely clean hotel. Perfect.

Leisure Friends

8/10

Excellent

16 Sep 2023

Stephen

Lovely location and atmosphere in the hotel. Rooms could do with an upgrade though. Would stay again

Leisure

10/10

Exceptional

12 Sep 2023

Catherine

Very satisfied

Very good value for money, with all one needs, including air conditioning, comfy bed, tea and coffee making facilities, and a safe. In an excellent position as well.

Friends_and_family Friends

8/10

Excellent

12 Sep 2023

Verified traveler

Lovely building. Some rooms a little dark. Not all rooms have air con.

8/10

Excellent

16 Jun 2023

Sandra

Happy customer

Super hotel, friendly & helpful staff. Excellent location

Partner

4/10

Poor

26 Mar 2023

Riccardo

A neglected two star for the price of four.

The hotel opened 33 years ago and it shows. It’s like time had stopped. Everything is tired and rundown, the floor carpet in the worst condition I have ever seen, the whole architecture concept old fashioned to say the least. All for the price of a four star that the hotel still claims to be. Just avoid it until they renovate it (construction to start next year, they told me). For info: parking overnight costs 21 euros (which we were not properly informed about at arrival).

10/10

Exceptional

15 Mar 2023

Stephen

The hotel was ideal for a stay in Lille

Leisure Partner

4/10

Poor

10 Mar 2023

Iain

Very poorly maintained rooms no manage my on site

I cannot understand the positive reviews for this hotel. I paid for an upgraded deluxe room which was around £60 more than rooms in the other 4 star properties in Lille. Sadly despite being moved by a very accommodating-but embarrassed receptionist the rooms were dated, poorly maintained and cleaned - two different beds are in my images. I had no choice due to logistics but to stay. No manager available all weekend. It then took a week to respond to my complaint. Eventually an offer of a refund but a week later Hotels.com have still not had this authorised by the hotel. I now know that the hotel is due a full refurb. It so needs it. The carpets in common areas, like the bedrooms, are all stained. Basic maintenance has not been carried out and to have chairs as battered as they were shows a very badly run hotel. As a business owner I know that some customers use reviews as a weapon which is why I have taken 2 weeks to post this review to see if the management could resolve it speedily. Sadly not! How can a large hotel never have a manager available for Expedia to resolve an issue?

Self

10/10

Exceptional

22 Feb 2023

Verified traveler

Great location with clean and welcoming rooms

The hotel is conveniently located. It is very close to the historic Citadel, now a large park with a zoo and amusement park, and fantastic for walks and runs.

The hotel is a short walk to the centre of Lille and about a 20 mins leisurely walk from the Eurostar station.

The hotel has been modernised. The rooms are clean and welcoming and very quiet. The bar served a good range of alocollic and non-alcoholic cocktails and drinks. Breakfast was included in our booking and there was a good variety.

We found the staff friendly.

Friends_and_family Family

10/10

Exceptional

05 Jan 2023

jeanine

Have you ever stayed in a hotel that was BETTER than the photos? Neither had I... until I stayed here. It's stunning inside and out. Large,spacious bedroom with a comfortable bed and a delicious breakfast. Fab area to explore Lille a pied.

Leisure Partner

10/10

Exceptional

14 Oct 2022

Julie

Lovely location.

Leisure Partner

8/10

Excellent

17 Sep 2022

David

In a ancient monastery. Nice hotel, good rooms, staff is almost non existent. When we asked for a glass of water in the lobby we were told we can find one in the bar or the toilet..

Leisure Family

10/10

Exceptional

05 Sep 2022

h

Stunning building

Stunning building.Good breakfast with good selection of choices.Restaurant impossible for vegetarians though!

Friends_and_family Friends

10/10

Exceptional

29 Aug 2022

Liesl

Amazing hotel and service

We had a great stay at the hotel. The apartment suite was spacious for a family of four. The hotel was also conveniently based with a short walk to a lovely park and also to Lille’s city centre. The breakfast was amazing and we also had good weather. I would love to be back in the near future.

Friends_and_family Family

8/10

Excellent

25 Jul 2022

Verified traveler

Convenient location

Perfectly situated to access dining, retail or outdoor areas.
Having seating in the room made it more comfortable to relax between activities. Very spacious room. 1st and 2nd floor carpets and facade looked new and fresh, 3rd floor was dinghy looking with stained carpet and lighting on/off along corridor making it dark.

Partner

10/10

Exceptional

11 Jun 2022

caroline

Lovely historic hotel

Great location just on the edge of the old town so able to walk everywhere. Great restoration of an historic building, good sized rooms and very clean. Wonderful champagne bar.

Partner

8/10

Excellent

05 Jun 2022

Christian

Lovely hotel, poor experience

We checked in to the very impressive hotel after a long drive from Lyon.
When i put the card into the electricity box in the wall nothing happened.
I took it out and put it in again and there was a loud bang and a long of sparks. I gound myself on the other side of the room im literal shock!
We went straight back to receptuon who gave us the key to another room straight away. When we got to the new room it was clear that the half a bottle of complimentary water hadn't been replaced from the previous guest and there were signs of poor workmanship in the bathroom, especially in thenside panel which was left open to access plumbing.

Partner

10/10

Exceptional

16 May 2022

Alistair

Great location, fabulous building

Leisure Family

10/10

Exceptional

04 May 2022

Lee

The location for Couvent de Mimines was excellent. Just across the street you were able to enter the Citadel and we often walked there to have a beer on the canal boat Archimedes. The lively street cafes were a short walk towards the center of town. The staff was very accommodating and helpful to us.

Leisure Family

8/10

Excellent

02 May 2022

Verified traveler

Nice, but bring your own toiletries

Nice, clean hotel in excellent location. Extremely firm bed made it hard to sleep.

Toiletries are horrible here, so bring your own. Shampoo was watered down to the point it barely lathered. No conditioner provided, so had a day spent walking around Lille looking a frizzy, tangled mess.

Hair dryer barely blew any air, and what did come out was cold, so if you dry your hair consider bringing that as well. Washcloths also not provided.

Partner

6/10

Pleasant

20 Feb 2022

Georgina

This was recommended for kids but I’d avoid at all costs if you have kids under 10. The bar and restaurant are lovely but the decor is very tired and the rooms not very comfortable. Next time we’ll go self catering.

Leisure Family_with_children

10/10

Exceptional

30 Nov 2021

Mrs Clare

The hotel had a very calm, welcoming and relaxed atmosphere. Unusual hotel being a former convent/barracks. All staff were friendly and helpful. Breakfast was very good

Leisure Family

10/10

Exceptional

28 Sep 2021

James

Beautiful hotel and only a few minutes from city center. Parking was a bit of a hassle, so if you plan on taking your car out a lot you may want to park elsewhere because you need hotel staff to let you out.

Leisure Self

10/10

Exceptional

16 Sep 2021

Mee Mee

Safe location

Quiet and very safe location

Business

6/10

Pleasant

09 Aug 2021

Verified traveler

Great location and stunning building. Unfortunately in need of some renovations with tired carpets, chipped door paint in rooms, dated bathrooms. Not expected from a 4 star hotel. Still wondering about the rationale for handing bathroom supplies in a ziplock bag at reception instead of having them in the room. On-site parking extortionate at 21 euros a night. No hot breakfast, only continental.

Leisure Friends

10/10

Exceptional

11 Mar 2020

Verified traveler

Beautiful location, charming hotel and super clean rooms.

Leisure

10/10

Exceptional

29 Feb 2020

H

A real pleasure

Fascinating building excellent breakfast

Partner

10/10

Exceptional

21 Feb 2020

Richard

This is a wonderful hotel where everything functions as it should. If you're looking for a hotel in Lille where you know that you can relax and the dedicated staff will take care of everything, there is no finer establishment.

Leisure Self

10/10

Exceptional

15 Dec 2019

Verified traveler

Beautifully renovated old building in excellent location to visit the city of Lille, staff very friendly and helpful.
Rooms well appointed and equipped.

Leisure Family

10/10

Exceptional

08 Dec 2019

Elaine

We were delighted with Couvent des Minimes and would definitely recommend it to friends and relative . It’s location was perfect, the staff are friendly and efficient and our room was comfortable. We especially liked the bar and lounge area where the service and ambience were excellent.

Partner

10/10

Exceptional

18 Nov 2019

Chris

Only negative was that lighting in room very low

Partner

10/10

Exceptional

09 Oct 2019

Richard

Lovely hotel

Lovely hotel. Beautiful building and well situated, close to centre of Lille.
Helpful staff. Would definitely recommend to others!

Partner

8/10

Excellent

03 Sep 2019

Verified traveler

The location for us was brilliant, we loved the hotel and it's sense of history, breakfast was faultless, room service was great.The only thing that let it down slightly were the shabby chairs, flaking paint on our window sill and stained bath, feel it needs a little bit of TLC in places to rate as 4 star although other aspects would merit that. Will stay again as we go to The Braderie and it's perfect for us.Just needs some maintenance here and there!

Business Partner

8/10

Excellent

02 Aug 2019

constantin

average

toilette is very narrow, average breakfast, interior design is beautiful, bath tube little clogged. area looked clean, quiet, walking distance to the center

10/10

Exceptional

19 Jul 2019

Verified traveler

Excellent location to explore Lille; beautiful property; delicious breakfast with many choices.

Leisure Partner

8/10

Excellent

28 May 2019

Thierry

L'eau froide ne marchait pas sous la douche de notre première chambre
La propreté de la moquette était douteuse
On nous a changé de chambre pour une chambre de qualité supérieure qui, elle , était très bien
Bon petit déjeuner

Partner

10/10

Exceptional

19 May 2019

andrew

Very good

Comfortable hotel, good facilities, niice staff, excellent service and food. Travelled with a group highly recomended.

Friends

10/10

Exceptional

02 May 2019

J C

Faultless

Partner

4/10

Poor

15 Apr 2019

Verified traveler

Good location but the rooms are in need of a facelift. It is fairly run down. The shower walls are not sealed properly and created a lake in the bathroom every time we used it.

Leisure Partner

10/10

Exceptional

16 Mar 2019

Verified traveler

Everything was great except the promissed vue of the room. It was a small window not easily accessible

Friends_and_family Family

8/10

Excellent

11 Mar 2019

Sebastien

Very good, a bit dated decoration

Very good service, clean, comfortable bed, good wifi. The historic building is beautiful. Only thing is it’s a bit dated and could benefit from a revamp (furniture, finishing, the light wires above the dining area collected a bit of dust not very appealing to the eye, ...).

10/10

Exceptional

23 Feb 2019

Verified traveler

The interior is very charming rooms are very quite and beds are very comfortable.

10/10

Exceptional

18 Feb 2019

Patrick

Short city trip

Friendly welcome at the reception; big room and bathroom, quiet and well situated (on walking distance of the city centre). Nice place to stay for a city trip at a reasonable price.

Partner

10/10

Exceptional

20 Jan 2019

Joanne

Recommended hotel close to citadel

Stayed for a week in this really nice hotel. The reception staff were incredibly helpful and I thank them for their helpful attitudes.

The bed is quite hard so if you like soft beds you may want to give this consideration. For me though it was perfect. The rooms are warm, I turned off all the heating and was still cosy so no need for those fluffy pyjamas!

Their are loads of bars and restaurants within a 10 min walk but the hotel has its own very nice facilities.

I would stay here again and definitely recommend it as a short or long term place to stay.

10/10

Exceptional

02 Dec 2018

kim

Lovely hotel with a lot of character, quiet location but only a few minutes walk to the town

8/10

Excellent

17 Nov 2018

caroline

Characterful hotel

Lovely restored premises which provide very charming public areas. Rooms are of a decent if unremarkable standard though the bathroom could do with upgrading. The staff are extremely friendly and helpful.

Partner

10/10

Exceptional

28 Oct 2018

Venita

Lovely hotel; great location, delicious filling buffet breakfast included in price, 2 adults and 2 children fit comfortably in suite. If you can’t park at the hotel, there is parking at ‘parking plaza car park’ 17 euros for 24 hours and 5 minute walk. Everything is closed in Lille on Sundays!! Possibly Monday’s too!

6/10

Pleasant

24 Oct 2018

A

Hotel not full but despite this was given a tiny room right next to a very noisy lift. The lift shook and jolted every time we used it. We asked to change rooms and were given one (a bigger one - why weren't we given this in the first place as the hotel was not full) 3 doors down so could still hear the lift. Also although the communal area (inner courtyard) was very pleasant the walkways around it were all cluttered and untidy. I stayed here about 15 years ago and it was my first choice as it had been so charming then. I will not be returning. It has gone down hill and the rooms, though clean, are verging on grotty.

10/10

Exceptional

05 Sep 2018

Patrick

Comfortable, efficient

All good, stayed there over a dozen times before. High standards all round, efficient and friendly staff

Partner

8/10

Excellent

21 Aug 2018

Verified traveler

Good Option: Good Location

OK, the hotel is stuck in a bit of a 90’s timewharp, but it is a pleasant enough hotel with a nice location, comfortable rooms (dated décor), friendly staff and a good food offering (breakfast and otherwise). There is also parking!

No it is not a five star hotel, so go and stay at the nearby Relais et Chateau Clarance Hotel if that is what you want. This is a steady, if in some ways stuck in the 90's four star hotel.

There is no gym if that is what you need, but Lille's Citadel is just around the corner and offers wonderful jogging opportunities.

My only gripe is that the bathroom of room 401 could have done with an application of bleach around the bath as mould was starting - but it was only just starting and a good clean with bleach or similar would sort it.

Breakfast is recommended as they have a solid offering and alternatives in the area are a bit limited, especially on Sundays. I didn't eat in the restaurant in the evening (and some evenings the restaurant was closed), but the food in the bar was surprisingly good.