Name: Novotel Lille Centre Gares
Address: 49 rue de Tournai, 49, Lille, 59000, FR

10/10

Exceptional

13 Jul 2026

Brian

Hotel is located near both train stations and also within walking distance of the city. The hotel itself was clean and had everything we needed. Wee bit tired in places but wasn't and issue. Would recommend.

Family

10/10

Exceptional

03 Jun 2026

LING

We loved our stay here as a family of 4 with 2 young kids. The kids especially liked the kids corner and looked forward to going back to the hotel to build with the wooden blocks! The location was great, easy to get to from the Eurostar with going through Westfield and across the footpath. Proximity to grand place, shops and restaurants good. We liked Mathieu bakery and Need Coffee, both 5min walk. Staff were friendly and warming to the kids.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Aifei

Nice staff, lovely environment, few steps from train station, super close to everything to enjoy at Lille

Family_with_children

6/10

Pleasant

07 May 2026

Daryll

There is no onsite parking available and if you are travelling by car you have to park in one of the public car parks about 300 metres from the property. The towels were thin and the rooms are small. There was no milk for tea or coffee in the room and very limited supplies of tea and coffee. I was advised that tea and coffee is available for purchase if we want more.

Friends

10/10

Exceptional

26 Mar 2026

Graham

Such a nice, friendly staff. Rooms were clean and the location was great.

Business

10/10

Exceptional

06 Sep 2025

Helen

It was hot in the room and the window would hardly open
Otherwise perfect, thank you

10/10

Exceptional

28 Aug 2025

Archimedes

The location is just a few steps from Lille Flanders and the nearby Lille Europe (Eurostar) stations. Also, an easy walk to Grand Place.

Leisure Self

8/10

Excellent

27 Jul 2025

Verified traveler

Great location, clean rooms

Good for basic stay, great location. Was abit noisy due to building work outside. Double room was spacious and clean for single person but limited space for family, hotel was eco friendly so there was no hotel amenities in the room. Breakfast was ok.

Friends_and_family Family

10/10

Exceptional

27 May 2025

Sindy

Staff were helpful and friendly. Room comfortable.

Self

6/10

Pleasant

27 Oct 2024

Vikram

Novotel Lille Centre Gare review

We have stayed in a few Novotel hotels before and this one wasn’t great. The room was a lot smaller than the one in Novotel Brussels and we were positioned above the restaurant/ bar area, which was noisy. The room was too hot, as the air conditioning had been changed to warm air. We asked for the broken safe in the room to be fixed but this was never done. The floor in the breakfast area was very sticky. As a family we didn’t enjoy our stay here but on a positive, the location is pretty good.

Friends_and_family Family

6/10

Pleasant

11 Sep 2024

Nicole

Hôtel toutefois désuet au niveau des chambres : plafond qui décolle dans la salle de bain, verres en plastique, penderie ouverte beaucoup trop petite, pas de tablette pour compenser l'espace pour ranger des vêtements. Réception : étroite, des meubles entravent l'espace lorsque l'on fait le check-in avec nos valises. Ce qui est bon : la gare à 5 min à pieds, ville historique à 10 min. Jeux (ball machine par ex) mais dans la réception. Cet hôtel ne mérite pas ses 4 étoiles, plutôt un faible 3. Elle a besoin de rénovation!!

Partner

10/10

Exceptional

26 Aug 2024

Sammantha

Was a nice hotel, cery friednly staff, ideal location, dong forget to ask about the parking discount if you parked in the station and would be good if a water dispenser was on each floor

Leisure Family_with_children

8/10

Excellent

31 Jul 2024

Liana

Central clean and budget friendly and comfortable

Leisure Family_with_children

8/10

Excellent

06 May 2024

Laura

Lovely staff, good breakfast, very convenient for the train station.

Leisure Family_with_children

6/10

Pleasant

25 Mar 2024

Lars

Good location

Very nice stay and good located. The room a little to warm and small toilette but all ok

Business

6/10

Pleasant

11 Dec 2023

Verified traveler

mediocre

Safe did not work. Overall quality was mediocre. Website and even content on Hotels.com hypes it a lot

Business

10/10

Exceptional

10 Oct 2023

Helen

Great stay. Many thanks

Partner

8/10

Excellent

21 Sep 2023

Nadeem

Hotel was good, location is great. Rooms need a bit of help with the plumbing. Bathroom sink didn’t drain well, needed to tell the front desk to fill the soap dispenser in the bathroom and to swap out towels all of which they did right away.

Friends_and_family Family

10/10

Exceptional

19 Sep 2023

Jacqueline

The hotel was close enough for walking and quiet .
We were glad we stayed here because there was a holiday the weekend we were there and the whole city was partying.

Leisure Partner

10/10

Exceptional

16 Aug 2023

Carol

Great location

Enjoyed my stay at Novotel Lille Centre Gares last week. Front desk staff spoke English which was very helpful! Room was clean and quiet. Walking distance to train station as well as nice restaurants. Will definitely stay here again.

Self

10/10

Exceptional

20 Jul 2022

Richard

Good hotel close to train station

Business Self

10/10

Exceptional

12 Jul 2022

Tyresse

Plan to stay again. Lille is a great city and easy to het around. Parking was conveniently located next to the hotel.

Leisure Family

10/10

Exceptional

01 May 2022

Manuel

Great location, 24hrs secure parking available within walking distance and 5mins from city centre and sizeable shopping centre

Leisure Family

10/10

Exceptional

25 Apr 2022

BILLY

Clean, convenient and friendly

Friendly and helpful staff, breakfast choices were good. Kids area very helpful in keeping children entertained whilst waiting, lobby is spacious. Convenient location for Lille station and also not far from old town. Easy walk from Eurostar station.

Friends_and_family Family

8/10

Excellent

04 Apr 2022

Daniel

The hotel is fine, very nice looking and clean. My main complaint is that our beds were not very comfortable. Mattress on one bed was too hard, it was too worn out on the other.

Leisure Family

10/10

Exceptional

16 Feb 2022

Richard

Good access from station and good facilities

Business Self

10/10

Exceptional

26 Sep 2021

adam

Un très bon hôtel avec un excellent rapport qualité prix à côté de la gare et pratique pour le centre ville.

Leisure Partner

8/10

Excellent

11 Aug 2021

Verified traveler

The staff were exceptionally friendly and helpful especially the Brazilian girl at the front desk. She was very willing to communicate in English and recommended places to eat.

Leisure Family

6/10

Pleasant

28 Jul 2020

Hana

Was advertised as breakfast and dinner to be told due to covid 19 no dinner and breakfast only basic and cold!. Parking not available so additional cost local area run down and poor.

Business_and_leisure Family_with_children

6/10

Pleasant

08 Nov 2019

Joel

Just ok

We were a family of 4 and the room was definitely a little tight once the sofa turned into a bed. The room was clean and the mini fridge items were a nice touch, but the beds were not very comfortable. The hotel is in a great location easily walkable to everything you would want to see in Lille. The breakfast was delicious and the staff were very friendly. Overall just ok mainly because of the beds and room size.

Friends_and_family Family

8/10

Excellent

27 Oct 2019

Verified traveler

Good hotel, but very hot!

Friends_and_family Family

6/10

Pleasant

30 Sep 2019

Verified traveler

Great Location, but bedrooms need a bit of TLC

The hotel location was very good, as was the reception hall and breakfast area.

The bedrooms were disappointing, needed a good lick of paint! The bathrooms however were okay. Overall the hotel is definitely more fitting of a decent 3 star, than a 4 star hotel.

Friends_and_family Family

8/10

Excellent

14 Sep 2019

Verified traveler

Good location, parking and BF, price was good and good standard

Business Partner

10/10

Exceptional

25 Aug 2019

aytac

Wonderful place to stay.

It is a right place to stay for families. We stayed at one of the suites which was not only cost effective but also comfortable, clean and beyond the standards.

Family

8/10

Excellent

26 Jun 2019

James

Convenient location friendly desk staff

Desk person was extremely helpful. Business center was broken, so had to email to hotel if wanted anything printed-which is probably a non starter for many. We did not get breakfast there. Downstairs was really nice. Rooms alright. Fitness center fine, although dumbbell sets would help it. Initial deposit (beyond cost) very high, only exceeded by rental car deposit at train station.

Family

10/10

Exceptional

01 Jun 2019

Verified traveler

Staff very helpful and room spacious and very clean

Leisure Self

8/10

Excellent

27 Apr 2019

Verified traveler

Stress free check in process, bit painful to park as no onsite facility available. Secure parking located within 200 yards. Overall good value for money with good breakfast offered.

Leisure Family_with_children

10/10

Exceptional

14 Apr 2019

Verified traveler

The bar is great but a distraction for non-drinkers. Hotel has a dark ambiance which is a little different but rooms are clean and within walking distance of city center.

Leisure Partner

8/10

Excellent

12 Apr 2019

Verified traveler

Good location. Staff courteous. Repairs needed in our bathroom ceiling. Work was being carried out on replacing all room locks so a lot of drilling going on which was unfortunate.

Leisure Partner

8/10

Excellent

25 Feb 2019

Verified traveler

It was good

It was okay. Nice room and good essential
Facilities

Family

4/10

Poor

11 Feb 2019

Verified traveler

The room was not clean and the room was very noisy

Leisure Family

10/10

Exceptional

22 Jan 2019

Glenn

Excellent,for comfort,amenieties,and location.

Friends

10/10

Exceptional

31 Dec 2018

Adam

Great family spot

Great place. Everyone was very helpful. They had a few games in the lobby for the kids. Nice bar. We don’t speak French and they all spoke English

Family

8/10

Excellent

05 Dec 2018

Verified traveler

nice hotel, nice staff
Needed a bit of a paint job in places but overall very good place to stay & comfortable

Partner

8/10

Excellent

11 Oct 2018

Verified traveler

Great location, really nice relaxed vibe. Live music on one of the nights which was really cool.

8/10

Excellent

08 Oct 2018

Bertrand

Good stay

Enjoyable stay. Good location, quiet and clean, walking distance to busy city centre.

Family

8/10

Excellent

02 Oct 2018

Nancy

Staff was great —very helpful and accommodating. Breakfast excellent. Overall cleanliness and comfort good .

8/10

Excellent

28 Sep 2018

Verified traveler

Convenient - close to train stations and only a 10 minute walk to the city centre.

8/10

Excellent

24 Sep 2018

Verified traveler

Lille

Thw hotel is close to the city centre and the railway station. Location is superb

4/10

Poor

15 Sep 2018

Verified traveler

Disapointing Novatel in Lille

This is a disappointing Novatel directly aimed at business users. The room / bathroom decor was tired and the breakfast offering extremely poor considering the cost. We would not stay there again.

Partner

8/10

Excellent

02 Sep 2018

Verified traveler

Excellent central location near Lille Flanders

The staff are very helpful. Excellent breakfast. Comfy beds. The rooms however are basic. The family room is too small for a family of 4.

10/10

Exceptional

22 Aug 2018

Dave

Nice hotel close to city centre

Excellent hotel and staff lovely hotel for a weekend break

8/10

Excellent

11 Aug 2018

Verified traveler

Moderm hotel in very good location. Good breakfast. Good size triple room with comfortable beds.

6/10

Pleasant

04 Aug 2018

Verified traveler

Was very nice except for air conditioning. Location,rooms,service all good. Just to warm.I will say being able to open the window did help.

10/10

Exceptional

25 Jun 2018

Maxim

Very pleasant hotel - friendly staff are happy to help with any enquiries! Lovely atmosphere in the bar / lobby area. Only a five minute walk from either Gare de Lille Flandres or Gare de Lille Europe (the Eurostar terminal) so this is very convenient for an early departure! For the sightseeing, it is well connected, being only a short walk from the Beffroi and the Old Town, with it's expansive squrares and quaint cafés.

6/10

Pleasant

14 May 2018

Verified traveler

Situation and building were basically good, but let down by poor maintenance. 1. The shower door did not fit properly and water poured out onto the bathroom floor. 2. The air conditioning and fan were not working, the window could not be opened so it was impossible to cool the room overnight, so sleep was difficult. The staff could do nothing to help. 3. The safe was locked open when we arrived, so unstable initially, and at the same time the metal security plates for the lock in the outer door Fram were missing, which meant that the room was not properly secure.

10/10

Exceptional

25 Feb 2018

Timothy

Rag n bone man in Lille

Overall a marvelous stay from the Eurostar in ebbsfleet to the journey home so simple we got to the hotel and the room was all ready originally the check in time was from 2 pm but we were in our room by 11 am the location was perfect the Eurostar train station was about a 15 minute walk and the zenith arena where the rag n bone man was playing was only 300 metres away the gig finished at about 11pm we were back in the hotel bar at 11.15 pm perfect breakfast was varied with plenty of cheeses and croissants to choose from plus hot buffet food as well the staff were fantastic and very helpful Lille itself was also very beautiful if a bit on the expensive side but absolutely no complaints at all the main thing was that my wife thoroughly enjoyed the whole experience as this was a Christmas present for her and of course rag n bone man were superb

Partner

8/10

Excellent

28 Jan 2018

andy

Good location, comfortable & quiet

Very comfortable hotel. Rooms clean and quiet. Good shower. Breakfast was ok but limited Hot selection. Staff were friendly & helpful

10/10

Exceptional

05 Dec 2017

jenny

Nice hotel near centre of yown

Lovely hotel. Reception staff very good , the only let down was being told the wrong time for breakfast. After the first day which was a bit of a disaster, because they kept running out of food and we were waiting around for them to replenish, the second day was worse because they said we were too late and we couldn’t get any because they were clearing away and didn’t offer any help to assist us in getting anything. Having said that when we complained at reception they did offer to rectify it. Would definitely stay here again though as location was very good and close to centre

8/10

Excellent

08 Sep 2017

Verified traveler

Convenient and comfortable

We were happy with this hotel. It had everything we needed and the bed was quite comfortable. It was an easy walk to the train, to the old town and to restaurants. It was also very convenient to get on the highway when we left Lille by car.

Partner

10/10

Exceptional

06 Sep 2017

dythe

Braderie weekend

Excellent facilities and walking distance to the Braderie but in the quiet part of town. Conveniently located near parking garage where they have a special rate. Very helpful front desk staff especially the morning shift gentleman who would patiently answer our million questions and helped guide us where to go. Highly recommended! Very impressive and colorful lobby too!

10/10

Exceptional

04 Sep 2017

Nicki

Central hotel in Lille

Central location. Exceptionally friendly and helpful staff . In fact the staff really make this hotel !!! Bar open until midnight serving good quality food at a reasonable price.
Really relaxing time, loved our stay here ...will definitely be back!

10/10

Exceptional

30 Aug 2017

Shammi

Staff were very friendly and incredibly helpful. Excellent customer service.

Family

10/10

Exceptional

31 Jul 2017

shagall

Truly fab hotel, close to the City centre

I thought this would be one of those faceless chain hotels but was I totally surprised. We were en route elsewhere and Lille made a good pit stop so I picked one of the reasonably priced hotel as we were not intending to stop for long. The hotel lobby is decorated in a fun style, and very user friendly. The room was neat and comfortable, with tea/coffee making facilities. Bathroom was spacious and functional, with a good shower and tub. Breakfast was the best thing though - so much choice! You could even fry your own egg in a little saucepan. Check in and out were easy and hassle free. We thoroughly enjoyed our stay.

8/10

Excellent

30 Jul 2017

TIMOTHY

Good value for Monday near the stations

Not the first time I've stayed in this hotel. The downstairs reception area and bar and very smart and welcoming. Multi lingual staff make check in a breeze.

Couple of negatives, breakfast was a little poor and the tissue box in our room was empty, sign of rushed housekeeping

Would still recommend this hotel for a night if arriving and departing by train. If staying longer the other Novotel is better situated.

Family

10/10

Exceptional

18 Apr 2017

Marita

I do not need more for one overnight stay

Great hotel and value for money

Partner

8/10

Excellent

23 Feb 2017

Helen

Good Location

Only a ten minute walk from Euro Lille station. About the same distance from the centre where all the restaurants are.
Friendly, helpful staff. Good breakfast. Lovely room and bathroom. Good shower.

10/10

Exceptional

30 Jan 2017

William

Nice hotel in central Lille

Weekend visit to Lille despite a cold January. Three in one room and nice to see the extra bed made up and we were pleased not have to ask for extra towels.
Despite being close to the train station the rooms were quiet.
I would stay here again.

8/10

Excellent

18 Jan 2017

Solange

Great location. Close to everything

Very noisy as they were renovating. Hopefully the hotel will be quieter in the future,

2/10

Poor

16 Jan 2017

A

Convenient but basic. No hot water

Very basic, though clean, room. Couldn't get temputure right so had a terrible night's sleep. Then no hot water for a shower in the morning. Also, sink didn't drain properly so difficult to use.

Hotel is in a convenient location for business travel.

8/10

Excellent

05 Dec 2016

Verified traveler

Location is perfect for Christmas shopping trip

We were a group of 6 girls, previously stayed at the other Novotel near the other railway station. This was much closer to the shops and old town so would definately stay here again. Some reconstruction going on in reception but didn't affect our stay. Staff were superb!!

8/10

Excellent

31 Oct 2016

Verified traveler

We had a problem with our first room and the staff immediately took care of our needs.

8/10

Excellent

04 Sep 2016

Jayendra

A nice place to stay in Lille

A very pleasant stay. A nice clean hotel very close to the station but no disturbance at all.

Family

10/10

Exceptional

03 Sep 2016

Raditha

A great place, great service would recommend the place very highly. The people at the reception were particularly helpful.

Family

8/10

Excellent

31 Aug 2016

Beryl

Enjoyed. Room v comfortable.

Family

8/10

Excellent

21 Aug 2016

SIMON

NICE HOTEL CLOSE TO RAIL STATION

EXCELLENT HOTEL FOR OVERNIGHT STAY FOR TRAVELLING TO AND FROM EUROPE FROM UK

8/10

Excellent

05 Jul 2016

Verified traveler

Close to the stations

Clean rooms, very decent breakfast. Helpful staff and near a small Monoprix.

10/10

Exceptional

01 Jul 2016

cherfull 12

hotel in city centre good for shops

the only query I have on the hotel staff was on the last day I had at lunch time I asked the male man on the desk if he could give me Eurostar train times all I got from him was go to station but other than that all female staff was very good so he let my marking down

8/10

Excellent

28 Mar 2016

Verified traveler

Nice hotel, 5 mins walk from Lille Flandres train station and 7 mins from Lille Europe. Helpful and happy staff. Clean, spacious, quiet and comfortable room. There was an error in the final bill which was later rectified by the hotel.

10/10

Exceptional

05 Jan 2016

nicola

Great location, fantastic staff and superior break

Fantastic reception staff. The breakfast made us realize 'not all Novotel breakfasts are created equally'. This hotel's breakfast was far superior than any other Novotel we have stayed in. The breakfast staff kept everything tidy and constantly topped up. They were very attentive without being imposing. Perfect location for trains or walking into the center. We would highly recommend staying here.

Family

8/10

Excellent

17 Dec 2015

Verified traveler

Good hotel!

Good hotel with very friendly staff close to the city centre.

Family

6/10

Pleasant

03 Dec 2015

paul

Nice enough hotel but not particularly nice area

Family

10/10

Exceptional

07 Oct 2015

Ahmed

Perfect Dash in Lille, France

Amazing getaway destination with that unexpected Va Va Voom!

Partner

6/10

Pleasant

08 Sep 2015

Eccles

A VERY BAD EXPERIENCE !!!!!!!!!!!!!!!!!!!!!

WE HAD THE WORST EXPERIENCE. WE WENT DOWN FOR BREAKFAST AT 10.45 AM ON SUNDAY, BREAKFAST CLOSES AT 11 AM. THE WAITRESS WARNED US THAT THEY CLOSED AT 11, SO WE GOT OUR CEREAL AND EGGS ETC ALL IN ONE GO. WE STARTED EATING THEN BANG ON 11. O5
AM ONE OF THE STAFF TOLD US WE HAVE TO HURRY UP AND FINISH OUR BREAKFAST BECAUSE THEY NEEDED TO GET THE ROOM READY FOR LUNCH TIME. WE WAS EATING AS FAST AS WE COULD, THEN SHE AND OTHER STAFF STARTED MAKING LOTS OF NOISE WHILE CLEARING UP ALL AROUND US. SHE THEN SAID IN FRENCH THAT WE MUST LEAVE AGAIN IT IS NOW 11.10 AM. I JUST LEFT THE REST OF MY BREAKFAST IN THE END, IT WAS THE WORST EXPERIENCE IN A HOTEL I HAVE EVER HAD. I WOULD THINK IF YOU CLOSE BREAKFAST AT 11 AM YOU MUST ALLOW AT LEAST 20 MINS OR SO FOR PEOPLE TO EAT IT. IT WAS THE LILLE BRADERIE / FLEA MARKET AND THE MARATHON THE NEXT DAY AND WE LEFT OUR WINDOW OPEN AND YOU COULD HEAR LOTS OF LOUD SHOUTING FROM PEOPLE LEAVING THE STATION LATE AT NIGHT, ONCE WE CLOSED THE WINDOW IT WAS PEACEFUL. I PERSONALLY WOULD NEVER STAY AT THIS HOTEL AGAIN. THE ROOM SERVICE IS FREE AND WE HAD 2 NICELY COOKED STEAKS IN THE ROOM, THEY WAS VERY WELL PREPARED BY A PROFESSIONAL CHEF. I WOULD RECOMMEND STAYING AT ANOTHER HOTEL. WE STAYED THERE BECAUSE THEY HAD A CAR PARK THEY WAS VERY RUDE. WE WENT FOR THE FLEA MARKET, SO WE WOKE UP AT 5 AM TO LOOK FOR BARGAINS AND THEN WENT BACK TO THE HOTEL FOR BREAKFAST

10/10

Exceptional

07 Sep 2015

Verified traveler

great hotel

We stayed at this hotel for 5 nights at the beginning of September this year. Hotel is perfectly situated for Menin gate and town square.
Hotel staff are very friendly and helpful, rooms are excellent. Plenty of restaurants nearby and chocolate shops. A very enjoyable stay.

2/10

Poor

02 Sep 2015

Verified traveler

Doesn't deserve its stars

When we arrived it was very clear that this wasn't a four star but closer to 3 star (like a travel lodge/premier inn) a convenience hotel. Things just got worse from that first impression - the rooms were basic, the bathroom in one of our rooms had bugs and both bathrooms were covered in dust and had odd smells coming from the drains. My mom also noticed after the first day that someone had taken some of her make up and also help themselves to a large serving of her perfume. The tidying of the room did vary day on day - my towel was never changed, and pillows were left off the bed. When we complained about the missing items we were simply dismissed and ignored. The location of the hotel is central but also in a very dirty and slightly dangerous area - with lots of beggars etc in the area. I will definitely not be coming back. Wasn't the absolutely worse place but I sure hope there is a nice place to stay in Lille.

10/10

Exceptional

24 Aug 2015

Verified traveler

Conveniently situated and great location. Staff very friendly and efficient. Highly recommendable.

10/10

Exceptional

24 Aug 2015

Dipen

Great hotel close to Grand Place Lille.

This was our second time staying at this hotel and our opinion remains unchanged. The hotel staff were friendly, courteous, and were extremely good with the children. From the check in to check out there were no issues. From the hotel it is a short walk to many restaurants and the centre of town (Grand Place).

The buffet breakfast was great and is what we have become accustomed to while staying at Novotel hotels. It is great for the children and saved us from searching for a breakfast place first thing in the morning.

The only downside is the parking. It is quite expensive because there is no agreement between the hotel and the parking garage.

Still, a very affordable and great hotel in a very convenient and peaceful location.

10/10

Exceptional

19 Aug 2015

Graham

Overnight stay for Lille v PSG match

Arrived on TGV at Gare d'Europe - short walk to hotel which is ideally placed by Gare de Flandres.
Very friendly and efficient staff provided fine welcome and for period of stay (1 night for Lille v PSG Ligue 1 football match) couldn't have been more helpful.
Hotel down street from centre but quiet enough for a great nights' sleep.
This hotel is sure to be a hit for Euro 2016 - both train stations very close by ( easy walk) and 5 min walk to (2 line) underground providing easy access (about 15 mins) to Stade Pierre Mauroy.
If in Lille would definitely recommend.

Family

8/10

Excellent

18 Aug 2015

Alina

2 Day Stay in Lille

When we first arrived, we were greeted by the staff, which were very friendly and helpful. The staff speaks English and gave good recommendations for attractions and food options. The location is very good, close to the train station if you are arriving from Paris or need to leave to another destination, in our case, we left to Brussels 2 days after. The hotel is not bad for the amount you are paying each night.

Family

8/10

Excellent

17 Aug 2015

Melissa

Welcoming hotel close to regional railway and town

A clean and friendly modern hotel. The beds were comfortable with clean linen . Room service was efficient and the bathroom was kept clean. Breakfast was plentiful and the on site restaurant offered a wide choice of meals if choosing to eat in. Reception staff were friendly and helpful .
Area around hotel appears to be undergoing modernisation.

8/10

Excellent

16 Aug 2015

Erica

Great for shopping and restaurants

Perfect location for shopping and restaurants. Spacious room and comfortable bed. Pleasant and friendly staff. Usually visit Lille at least 3 times per year and will definitely add this hotel as one of our favourites.

8/10

Excellent

01 Aug 2015

Jane

Close to station and centre

Good, standard hotel close to Lille Europe and Lille Flandres stations. Walking distance from city centre. Friendly staff. OK breakfast. Good for stopping over on way south.

8/10

Excellent

27 Jul 2015

Les 01.

1st visit to Lille

Good location & easy walk into centre.
Parking was good & nothing to do with hotel but people sleeping on streets adjacent to hotel is a little off putting, I guess that comes with a big city.
Staff pleasant & we ate out for breakfast which give us a better experience of the French cafes.

Partner

8/10

Excellent

10 Jun 2015

Daryl

nice hotel, nice location

Great for access to tgv, regular trains, tram, metro, and sights in Lille (grand place, etc.).

Staff is friendly and helpful, room was decent, and the bed was comfy and clean...

10/10

Exceptional

31 May 2015

Kami

Novetel Central- lille

My hotel room was very clean and comfortable. The room was cleaned everyday. The staff in general were friendly and very helpful. would I stay here again the answer is 'yes'

8/10

Excellent

11 May 2015

James

Review

Didn't have any issues with the hotel, a lot of building work going on around it making the area a bit run down but all in all I would re-book here. Food was fine staff were nice, could do with Air Con in the Gym area as gets pretty warm in there.

8/10

Excellent

09 May 2015

Surj

Convenient Location.

Close to the train station, very convenient location.

10/10

Exceptional

06 May 2015

Charlotte

Very Good

We stayed at the Novatel in in Lille for 2 nights, and found the hotel to be very friendly, helpful, clean and comfortable. There is nothing bad I could say about the hotel. The breakfast was lovely and there was plenty to offer a one and five year old. All in all very helpful and made our stay there a very pleasant one.

Family

8/10

Excellent

04 May 2015

Verified traveler

Excellent service

The hotel location is easy for a conference because it is a short walk to the Zenith arena but the neighborhood lacks charm.
The hotel was however a perfect stay with a clean room, good services and a very nice breakfast.
The staff was unbelievably helpful regarding a lost bag, which was really appreciated.