THB Maria Isabel

Spain , Majorca
PLAYA DE PALMA PALMA DE MALLORCA ISLAS BALEARES, Calle Villagarcia De Arosa, 19
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

12 Feb 2026

Douglas

As always, spotlessly clean. Great staff excellent food choices at meal times.

Self

6/10

Pleasant

19 Oct 2025

Teri

The outdoor pool was freezing cold and the front desk female staff members were very unfriendly. Upon checking in they seemed offended when I pointed out our VIP status with Expedia and acted like they didn’t know what it meant. Their “laundry facilities” consisted of 1 small washer and 1 dryer which were dirty and inconvenient. The bar and breakfast staff were very kind and the location was good, close to the beach and bus. Overall we were disappointed with this property and would not stay here again or recommend.

Leisure Partner

8/10

Excellent

10 Oct 2025

Sergii

Overall, it was good, but I wasn't impressed with the food.

Self

10/10

Exceptional

09 Oct 2025

Abdul Hamid

Super helpfull statt

10/10

Exceptional

28 Sep 2025

Andrew

We had a great time here, the hotel is modern and spotlessly clean. The staff were very friendly and we would definitely come back.

Leisure Friends

10/10

Exceptional

29 Jul 2025

Nathan Miles

Really enjoyed my stay. Other than a minor issue with my room's keycard reader, I have no complaints! Definitely recommended.

Leisure Self

10/10

Exceptional

22 Jul 2025

Nigel

I checked in online
When I arrived I was asked for my details again

Leisure Self

8/10

Excellent

09 Jul 2025

Kate

I only stayed for one night but enjoyed the hotel

Leisure Self

6/10

Pleasant

05 Jul 2025

David

Location is in a residential area. Just a short walk to plenty of bars, restaurants, shops and the beach.

Leisure Self

10/10

Exceptional

03 Jul 2025

mark

Everything Top Notch

One negative: many European guests and many r smokers many a time couldn’t use the bar or patio or lobby area or had to rush through because of the smoke of guests
Spain needs to toughen up on smoking laws

Leisure Self

2/10

Poor

30 Jun 2025

claire

I stayed here last year as a solo traveler and absolutely loved it but this year was totally different.
2 of my best friends had surprised me being there when I'd got there which made me so happy.
I'd booked Tuesday until Sunday and my friends left on the Friday morning.
We had a great time start but as the week went on it started to fill with very loud groups men which if I'd been alone would have been very intimidating for me.
Noise and loud music at 02.00 in the morning where security were called.
Totally different from last year to the point I not sure I will be returning solo or with others.

Leisure Self

8/10

Excellent

21 Jun 2025

Jose Manuel

El servicio y amabilidad de la gente deja mucho que desear.

Self

10/10

Exceptional

26 May 2025

Craig

Overall it was great 8 night stay. Hotel is less than ten minutes away from the airport, which was nice. Rooms are on the small side, but super clean and have everything you need for a comfortable stay.

Pool area is not overly busy and pretty quiet, which I appreciated. There is a food truck and bar by the pool, as well. If the beach is your preference, it's only a five minute walk.

I was also appreciative with the staff's support in printing off documents when my passport went missing - took a little bit of the stress off.

Overall - I would recommend this hotel and would definitely stay again if I'm back in Mallorca.

Leisure Self

10/10

Exceptional

16 Apr 2025

Randy

amazing staff, very clean, and amazing location near the beach

Leisure Self

10/10

Exceptional

15 Apr 2025

Helen

We had a lovely stay here in April.
Shame the snack van was not open, but it was still lovely. The lady behind the bar is so lovely! She works so hard. We stayed on the 11th floor and the view was amazing.

Breakfast is incredible!

Leisure Family

10/10

Exceptional

14 Apr 2025

Mary Catherine

Amazing place to stay in Mallorca. It has a nice pool, and only a short distance from the beaches.

Leisure Partner

10/10

Exceptional

24 Feb 2025

Chris

Great hotel, very comfortable and staff very profesional

Business

10/10

Exceptional

09 Sep 2024

Rami

Great location near beach. Clean comfortable room and excellent shower. Pleasant and helpful staff.

Leisure Self

10/10

Exceptional

24 Aug 2024

Michael

Very close to the airport. 10 minute walk to the beach front and restaurants. Very clean hotel, and pool. Great breakfast, and poolside bar. Very quiet. Adults only a huge bonus. No complaints about anything. 10/10.

Leisure Self

10/10

Exceptional

01 Aug 2024

Polimarcos

Great place! We loved our stay at THB Maria Isabel. Breakfast was delicious and full of options. Staff was great too, overall a lovely experience. Pool was amazing. Parking can be hard due to the high season, but with patience you can find a street public spot available

Leisure Partner

2/10

Poor

15 Jul 2024

Thomas

Awful! Did not have reservation at check in. We had to wait an hour. Then, Air conditioning did not work in both rooms. They finally after much debate, switched us to other rooms at midnight. New rooms had AC but one room smelled of vomit! Do not recommend at all!

Leisure Family

8/10

Excellent

11 Jul 2024

Seyedamir

Everything was very good. Just maybe some room for improvement for dinner, used to be more sea food options.

Leisure Family

8/10

Excellent

11 Jul 2024

Lewis

Clean , friendly , great location into Palma perfect for a short city break

Leisure Self

6/10

Pleasant

08 Jul 2024

Kendra

This was a basic and OK stay. Air con needs to be better in room and food quality is not great. I would not choose half board.
Pool area is fine but small for the size of the hotel.

Leisure Partner

10/10

Exceptional

16 Jun 2024

Alexander

Comfortable bed, great view, superb dinner

Leisure

8/10

Excellent

22 May 2024

Kemesha

N/a

Leisure Partner

10/10

Exceptional

20 May 2024

Ethan

Great property located in a great location. The breakfast buffet was great with lots of options and very helpful/friendly staff. Unfortunately did not have time to enjoy the pool during my short stay, but it looked nice! Convenient location for restaurants, shopping, beach.

Leisure Self

10/10

Exceptional

10 May 2024

Evgenii

Amazing

10/10

Exceptional

18 Apr 2024

mark

Excellent chilled out hotel. Good food for breakfast and dinner - fish cooked right in front of you. Nice outside and inside pool as well as a small sauna. Fantastic views from rooms. Friendly staff. Location is good for exploring. TV channels in rooms could perhaps be improved to show football (for example) and not just news type channels from around Europe.

Self

10/10

Exceptional

16 Mar 2024

John

Excellent Hotel for the Money

Clean, comfortable and attractive, with friendly staff and reasonably good steam-table buffet food with some variety from day-to-day. Good location, suitable cycling facilities in the basement and small indoor and outdoor pools. Convenient to the 25 bus to Palma and to the A-2 bus to the airport. Good value for the money and nothing negative to report.

10/10

Exceptional

07 Mar 2024

Hunter

Would Stay Again

I was looking for a great place to stay in Palma, and this place was an awesome fit! The room was cozy with a spacious bathroom and a fantastic view of the coastline. The hotel was adults-only which was nice; it was pretty quiet for the duration of my stay. The beach is about a 5-minute walk from the hotel and there are plenty of shops, stores, and restaurants nearby. It’s close to PMI airport (5-10min) and downtown Palma/city center (15min) and accesible and private vehicle or public transport. The food (an extra cost or can be added to the reservation) was fantastic. The facilities (gym, sauna, indoor AND outdoor pool) were great as well. The staff were very friendly and assisted well with any questions I had and during check-in and check-out. When I visit Palma again, I would absolutely stay here.

Self

10/10

Exceptional

17 Feb 2024

Paulina

Really clean hotel,beautiful view ,good personel,good breakfast as well....but what I didn't like was swimming pool inside the hotel and sauna wasn't hot

Leisure Friends

10/10

Exceptional

12 Feb 2024

David

Dave Spain

Hotel is clean looks fresh. Nicely decorated , rooms and beds are very comfortable

Friends_and_family Friends

10/10

Exceptional

04 Nov 2023

Jeshan

Great location, walking distance to beach, buses, airport is 9 min away (drive) restaurants are great and a lot quieter than the ones right next to airport and on the motorway. Indoor and outdoor swimming bool both great and warm, maybe breakfast may need some spicing up cant complain for price included in hotel but rest was all great

Leisure Partner

4/10

Poor

04 Oct 2023

Jorge

There seem to be an endless set of reasons for extra charges.

10/10

Exceptional

29 Jun 2023

David John

This is a lovely hotel, very clean, staff really friendly and food nice.
Nice outside pool set up, will definitely return when I next come back to Palma.
Very reasonably priced as well.

Leisure Self

10/10

Exceptional

02 May 2023

Ian

Great Hotel in a great location

Check in was nice and easy. Its great that the hotel wrist band is also the key to the room, which was very clean with a long balcony. We asked to be on a high floor to maximise the view and we were not disappointed. The room had a kettle and fridge but they dont provide tea & coffee. The beds could have been new as they were very comfy.
The buffet breakfast was really good eggs, bacon and omlettes were cooked to order. Yes, i agree with other reviews about having to queue for tea, coffee and even water. Evening meals were also very good. There was always plenty of choice with fish, steaks, chops etc cooked to order, and always lots of fresh fruit available. All the staff that worked in the restaurant were extremely nice and helpful. The pool area was always clean and tidy, and the water cooler in the gym was a bonus. No need to buy loads of plastic bottles of water.
The hotel is in a great location. Minutes from the beach and all the action on Playa de Palma strip. The mainly young German tourists were very entertaining to watch staggering about in crazy outfits. We tended to follow the crowd and take a carryout of drinks to the beach and sit on the Prom wall watching the world go by while listening to the various buskers.
Palma city is very accessible via the regular buses that pass close by to the hotel. A few stops away is a large shopping centre that has a C&A and Primark.
Reception was always very helpful.
Would definitely return and recommend the hotel to others.

Partner

10/10

Exceptional

24 Apr 2023

Jenson

Close to the beach. Geat food selection. Parking was easy to find
Only improvement needed, staff should know how to communicate better, air conditioning blowing warm air even turn the termostat to the lowest setting. When asked the front desk theybsaid will chk next day. Slept thru warm air first night. Next day they told us Centralized air is not available as it is still on winter schedule and instructed us to set to 22\"c. That solved the issue.
Overall its been good experince.

Leisure Family

10/10

Exceptional

23 Apr 2023

Ian

Great hotel in a great location

Its that good we have decided to stay longer! The resort is mainly geared up to look after the mainly German crowd.

Partner

8/10

Excellent

06 Oct 2022

Marianne

Great hotel, breakfast was good lots of choice, located close to the beach

Leisure Partner

10/10

Exceptional

20 Aug 2022

Matthew Alexander

Lovely stay. Great hotel!

Leisure Partner

10/10

Exceptional

13 Jul 2022

Marko

Great stay.

Leisure Self

8/10

Excellent

11 Jul 2022

Stuart

Not many food options for the pool bar...other than that it was very good.

Leisure Self

10/10

Exceptional

23 Jun 2022

Goranka

Very clean, Great Stuff
Everything great

Leisure Self

4/10

Poor

26 May 2022

Patrick

Hotel for Germans only

Mediocre hotel , for sure not 4Star. Most guest are German, loud, obnoxious, rude, dirty people. It’s like a military camp. indoor pool and sauna mostly closed and chained off! closes supposedly at 7pm . Which would be too early, if it was open! in the room hair as far as you can see! Dirty! Hotel is dated! Breakfast room chained off as wel until the very limited dining times. Everything in this hotel is very controlled, probably on good for Germans. Bad customer service overall. I stored my bag since i couldn’t pay to stay a couple of hours longer. My bag was broken in to, No accountability ! Sign for fees for breaking hotel inventory at the reception desk! Not very inviting. No international TV channels!
Bed uncomfortable! The gym a nightmare, just a shag!! Welcome drink , cheap watered down sparkling wine.
The breakfast selection was ok.
There are better hotels in the area, Good luck!

Business

8/10

Excellent

12 May 2022

Pauline

Great central place to stay. Lovely apartments and staff were really nice. Very affordable price and great breakfast

Partner

10/10

Exceptional

11 Apr 2022

Arnar Snær

Very good hotel

Self

8/10

Excellent

03 Apr 2022

Guglielmo

Nice Hotel for a good price.

Partner

8/10

Excellent

01 Apr 2022

Verified traveler

Lovely hotel! Avoid 1st Floor.

Food great. Clean and well maintained. A little noisy for my liking, especially if on 1st floor due to the restaurant being on the floor below. Don't expect to be able to sleep past 08:00. Walls paper thin and noise carries down corridors.

Self

10/10

Exceptional

15 Mar 2022

trevor

Brilliant location

Leisure Partner

6/10

Pleasant

14 Sep 2021

Florina

Very basic hotel but fine for 1 night. I stayed here on my final night to be closer to the airport. It's perfect for that as it's only 10 mins drive from the airport and €20 in a taxi. I would not stay here for more than 1-2 nights. The hotel is very basic, the bathroom door in room 26 is filthy and the room can't be locked from the inside which doesn't feel safe. The balcony is also tiny. The aircon and fridge are very loud, I had to switch them off at night. There was no lift to my room so I had to carry by suitcase up the stairs. The bar staff isn't welcoming at all and they looked bored. The reception staff were nice though.

Leisure Self

10/10

Exceptional

29 Jul 2021

Lee

Another good stay

Nice hotel, good location. Choose adult only because they are quiet and this place is. A few younger groups, but staff reminded them when necessary and no ongoing issues. Rooms are nice and clean, with fantastic views! Staff are all friendly and very helpful. Food was fine for a buffet style.

Self

10/10

Exceptional

30 Jun 2021

Verified traveler

Good location to the beach. The room had a balcony facing the beach, and the breakfast buffet was great. Staff was very friendly.

Leisure Self

10/10

Exceptional

27 Jul 2020

Peter

It's not a formal 4* hotel but considering the price I paid and services they provide, I am quite happy myself. It is not a luxury hotel but very good facilities, great service and one important, the hotel restaurant provides lovely food in good prices. Very nice place for couples for a good holiday stay in palma

Leisure Friends

8/10

Excellent

24 Jul 2020

Lee

Very nice stay.

Staff are very friendly, helpful and attentive. Rooms are a decent size; beds are comfortable. But they are a bit 'tired' looking. Walls are paper thin and you can hear everything from adjoining rooms. Cleaned well each day.
Location is great, quiet area, close to beach/sea. Loads of restaurants within an easy walk. Close to the airport but it doesn't disturb the peace at all.
Breakfast was good. Good range buffet-style, plus a section for the chef to cook fresh fried eggs, omelettes and bacon.
For me, needs more options on food/drink packages. And there was no pool bar food service, which was a shame.
Great pool, but needs more sun umbrellas available.

Self

8/10

Excellent

19 Oct 2019

James

Hidden gem at very reasonable price

Don't be put off by the 80's style building or the fact that it's situated a couple of blocks behind the beach. It quickly didn't matter when you're high above looking out to the sea, the airport and the city in the distant. The area is quiet, rooms are clean (we stayed in two different rooms as we had two separate bookings), wifi is good (you do have to sign in every time you return to your room), aircon very efficient and breakfast many choices. We previously stayed in those expensive ones right in front of the beach for double the price. I wouldn't do that again. This is more than good enough. Only one person is behind the counter at a time but that seems to be the same in many places in Europe.

Partner

8/10

Excellent

08 Oct 2019

Verified traveler

Great Stay!

* Good- clean, quiet (no party people), good wifi, good aircon, close to the sea/shops/supermarket/airport bus stop (5 euro one way), nice breakfast, friendly reception

* Bad (Minor) - If you don't use internet for about one hour, you need to log in each time with full name/email address. No refill for toiletries at the bathroom and coffee/tea, Gym was very small/dark.

I paid only 47GBP per night for a room with balcony with sea view including breakfast so overall it was a great stay. Most guests were over 50s so quiet too. Thanks!

Self

10/10

Exceptional

16 Sep 2019

Hans Jorgen

great view!

Self

10/10

Exceptional

16 Jul 2019

Andrea

Spot on

Perfect short break, value for money

Partner

8/10

Excellent

28 Jun 2019

Sharon

Lovely stay - great location

We had a great stay - hotel is fabulous location very clean, spacious rooms and a really great choice at breakfast, Pool area is immaculate but could do with more parasols not enough really with the amount of beds and when the temperature hit 38c yesterday unbearable to sit in for some. Receptionist was really helpful when asking about restaurants and we ate in an amazing place Can Torrat which we would never have just stumbled across

Partner

10/10

Exceptional

21 Jun 2019

Ricardo

Nice time in Mallorca

Staff very friendly and helpful. Everything worked perfectly.

Partner

10/10

Exceptional

28 Apr 2019

Eric

GREAT HOLIDAY BREAK

GOOD LOCATION, CLOSE TO BEACH, WE WERE HALF BOARD AND THE FOOD WAS EXCELLENT. THE BUS SERVICES TO PALMA TOWN AND TO THE AIRPORT WERE GREAT.THE STAFF IN THE HOTEL WERE AS GOOD AS YOU CAN GET.WOULD RECOMMEND IT TO ANYONE.

Partner

10/10

Exceptional

02 Mar 2019

Verified traveler

Nice hotel close to beach (but not at the seaside). Safe quiet neighborhood, good breakfast and dinner.

6/10

Pleasant

28 Nov 2018

Orla

Food was disappointing - pretty bland all round. If staying here - just do B&B and eat out. Room ok but not great soundproofing. Unfriendly bartender. Staff friendly at the main desk. I wouldn't rate it Four start - 3 at best.

10/10

Exceptional

07 Oct 2018

Annette

Lovely hotel

Close to the airport, walking distance to the beach and bus stop to Palma. It has 12 floors and an indoor and outdoor pool. We were on floor 6 and had a balcony with a lovely sea view. The breakfast buffet had a big selection - something for everyone and can enjoy it on the outdoor patio or in the restaurant. Staff were lovely and the rooms bright with air conditioning. Also had a kettle, fridge and hair dryer. Had no complaints. Plenty of restaurants in walking distance although the hotel offers a buffet dinner for 10 euros. Wifi was good.

Partner

10/10

Exceptional

29 Jul 2018

Rodney

Best hotel ever

Hotel poolside,sauna,interior ,dining room, meals ,service , staff , food, cleanliness ,rooms 10 out of 10 would probably think apart from hotels in Vegas best place we've stayed in and that s over 40 years travelling

Partner

8/10

Excellent

28 Jul 2018

Filip

Not really a 4-star hotel

Very slow check-in. There is only one receptionist in a shift. Should be more for a 4-star hotel...

Small room. The beds are placed next to the door. Thin walls, so you can hear the neighbors. The fridge is very small, and not cooling enough. The balcony door was not shutting well. Probably got broken from the strong winds, so they tried to fix it by putting a door bolt. Very genius.

The cleaning staff was not really cleaning the room. They just make the bed. The towels are not changed every 2-3 days, and you need to ask the reception to give you shampoo and soap.

The breakfast was good, and kind of a same each day. It starts from 8, which I personally think it's too late. The dinner was great and had wide variety of dishes. But it lasts only 2 hours, in some weird time slot from 19 to 21. The first night, we arrived late in the evening and missed the dinner. Although notified about our arrival, the hotel staff had not prepare any food or lunch packets for us.
The restaurant staff is nice and friendly though.

Overall, not a 4-star hotel.

Partner

6/10

Pleasant

27 Jul 2018

sarah

Fair

July visit for a week, clean bright and fairly modern.No music or entertainment of any kind day or night so lacked atmosphere, we stayed all inclusive but just felt disjointed, resturants on a different floor, always a wait for drinks soft or alcoholic.Some of the bar staff miserable so didn't feel welcome.Couldn't drink or smoke by pool I understood why but it was an adult only hotel but made to feel like a child, room was nor cleared properly e.g bathroom.Food variety was ok and the staff in resturants were lovely always.If you want a very quiet stay this is the one for you. Limited sunbeds/ parasols around pool and limited seating outside u see shade so if very hot your stuck but to sit inside.

10/10

Exceptional

18 Jul 2018

John

Excellent reasonably priced hotel

Booked for a quick three night break, excellent hotel close to the beach, bars and restaurants and airport (15 euros in a cab). It is a predominately German resort so if you’re looking for a touch of the real Spain or more English style then this won’t be for you.

6/10

Pleasant

18 Jun 2018

Bianca

Avoid unless you are a German frat boy

Plus: easy to get into Palma. Close to the airport. Spar (groceries) around the corner.
Minus: full of German frat boys, too close to the Marbella part which was just terrible (drunk people and football hooligans), can't drink your own juice at the pool, no ice, don't replace things like coffee sachets in the room, sheets not cleaned (I spotted lipstick on one). Pay to use safe in room.

Friends

4/10

Poor

02 Jun 2018

1. this place does not feel like a 4 start hotel, more like a 2 or max. 3 star.

2. I had a room where could hear every word from my neighbor, who was on the phone for hours all night.

3. air condition could only heat 50 degrees the first night.

4. either technician for air condition or cleaning lady kept my door to the balcony open.

5. very poor main door to the room, so you could hear everything in the corridor.

6. shower tray not finished work

7. air condition unit and small fridge in the room very noisy.

8/10

Excellent

03 May 2018

Peter

A brief 3 day visit

The hotel was lovely and the staff were lovely too. I found it very strange that I would have had to hire the safe in the bedroom if I had wanted to use it. I have travelled all my life and have never had to hire a safe before. I should come as standard!!. Also even more strange there was a kettle in the room but no tea/coffee. I asked about it and was told that they don't proved that and you have to buy it at the corner shop!! Again I have never experienced that before. Usually if there is a kettle in the room then there is Tea and Coffee. Apart from that the room was clean and modern.
My deal came with all inclusive food in the package and I upgraded to All Inclusive of drinks as well which was a great deal to have. I must say that generally the food was not a really high standard, some dishes were really good like the lasagne but others like the Cordon Blur was best left alone.
Breakfast was good but could maybe do with a few more choices of good muesli and cereal.
I enjoyed my stay though thank you.

8/10

Excellent

21 Mar 2017

Cliff

Excellent base for exploring island.

Hotel is freshly re-furbished and has crisp modern feel to it. The buffet in the restaurant has wide range of choices and all food was of a high standard. The clientelle during our stay in Mar 17 were almost exclusively middle aged Germans and the staff, though Spanish, routinely spoke German to all guests. Not a problem for me as a fluent German speaking Brit but might be an issue gir some.

8/10

Excellent

05 Mar 2017

Hallie

Being there in the winter was great because the island was very quiet and peaceful and the weather was still warm enough to enjoy the beach.The hotel staff was super friendly and the hotel was an overall great value!

8/10

Excellent

26 Feb 2017

Verified traveler

Nice and helpful staff

We stayed for 7 days. Its nice, clean hotel. The staff was nice and helpful. The area is very german oriented but everyone speaks english just dont be surprised if all menus are in german and venues have german themes. The hotel is up a few blocks from the beach which made in quieter but in the off season wyou must head to the beach for an atmosphere.

10/10

Exceptional

30 Oct 2016

Cherylyn

relaxing oasis

great modern large rooms. Clean and whole hotel sparkles. Pool area relaxing and not overlooked. Good position to beach, shops and close to transport. Staff friendly. Breakfasts healthy and abundant.

10/10

Exceptional

11 Oct 2016

suzie

fantastic hotel!

it's was amazing, great for a nice tranquil holiday!

8/10

Excellent

22 Jul 2016

Bob

A very short walk from all the facilities

We arrived early and were very quickly given our All Inclusive wrist band so we could go get food and drink.

When we got our room - we were delighted - 11th floor is no problem for either of us. Great bathroom BIG beds. Refrigerator ( a complimentary bottle of water would have been a nice touch). Safe facility. Open wardrobe. Big tV with the usual German oriented programs but with so much sun and fum who needs TV. Lovely outside pool with plenty of sunbeds and umbrellas. An indoor pool and Sauna as well. And clean, clean, clean.

So why would I not recommend this place - we are 68 and 69 and really this Hotel is suited to the 18 - 40 age bracket who want to pull an all-nighter at the Mega Arena (Google it - the place never closes but boy does it look fun, fun, fun).

It is close to the Airport but that never bothered us - it was far enough away and close enough to get to. Regular buses to Palma at a ridiculous low price.

Finally, the Staff were fantastic , loved everything except for the occasional drunk \"youth\".

Partner

8/10

Excellent

20 Jul 2016

Kerry

Good value for money

We chose this hotel based on the price and being located close to the airport.
The pool was small but nice and it wasn't overly busy. Our room again was small for three guests but clean and we always got fresh towels. The shower was spacious although the temperature constantly changed from hot to cold when used. The view from the balcony was nice.
The breakfast was great, there was a large selection. Lunch was very limited and I found it very difficult to find anything to eat which didn't contain some sort of sausage / pork / grey coloured meat. Dinner was also very good with a bigger selection.
When getting drinks at the bar there was only one bar tender meaning that service was extremely slow. Some of the bar staff in particular were very rude and grumpy. You were only allowed to have one drink at a time and were not served unless you brought your plastic cup back as we found out when Sebastian the bar man made us go up 11 floors to retrieve our plastic cups before being served. At dinner you also had to go to the bar rather than table service to get a drink which you might not expect at a 4 star hotel.
We were in the minority being British at this hotel as it was filled with German holidaymakers. They were often in large groups who spent the day playing loud music and getting drunk. They were very loud, it was like a German club18-30s holiday.
The hotel was good value for money but it was more like 3 stars than 4. It felt more basic than luxury.

Family

8/10

Excellent

03 Jul 2016

Matthew

Nice hotel

A very nice hotel, the room was excellent, I was half board and surprised by how nice the evening meals were, and only for an additional 9 euros, making the hotel great value for money. The hotel was very clean and a good place to stay, the only reason for not giving five stars was because when I returned to my room after a day of adventure I couldn't get into my room and this happened on a few occasions, think it was after the cleans had been.

6/10

Pleasant

05 Oct 2015

Alfred

no high or lows - just OK, nothing special

Personal of the Hotel Reception overloaded.
Just one Person for all the customers needs (check-in, check-out, questions etc...).
Waiting time not suitable.

6/10

Pleasant

08 Aug 2015

Nice hotel with lovely pool and near the beach

Nice hotel conveniently close to the fantastic beach and only 10min taxi ride from the airport! A lot of young party people so not entirely quiet in the evenings and early nights. You'll get your room at 2pm so if you're early prepare to wait or leave your bags there and go walk to the promenade by the beach and see the shops. Staff were lovely and helpful, and room though a bit outdated in decor was absolutely clean and had a nice balcony. There was a restaurant and a bar for drinks (snacks not so much and I didn't really see the bar being used by anyone) but didn't use either myself so cannot comment on food etc. Personally I'd stay with a perhaps more family-oriented (=quiet) hotel next time, but otherwise cannot find fault in it.

8/10

Excellent

04 May 2015

William

Midweek break in Maria Isabel Playa de Palma

Family get together in Playa de Palma Majorca
Changed hotels last inure to Maria Isabel
All 7 of us enjoyed the break
Hotel was clean and inviting
Rooms were cleaned daily
Location was a 5 min stroll to the beach front
Food was good, excellent chance at both breakfast and evening meal
Would definitely return to this hotel

Family

6/10

Pleasant

01 May 2015

lyne

Nice hotel food wasnt very good

The hotel itself was nice and friendly the food wasnt very good not alot of choice

2/10

Poor

28 Apr 2015

Ferhat E.

Won't suggest

Stuff don't bother about they guests,only old people in a hotel.Room was very poor standard .Hotel close to the beach but there is nothing to do .Nice location in summer time but would choose different hotel

Family

6/10

Pleasant

20 Apr 2015

Jorge

Arenal

Great value for the money paid. The staff was friendly and helpful, but they didn't have enough people. The bartender was the restaurant waiter so in order to have the front desk for them to contact the restaurant, for them to send he bartender downstairs to serve a drink. No way to run a show. The hotel management need to bring more employees to serve the guest, instead of saving money by no hiring the required personnel to run the hotel.

Family

8/10

Excellent

24 Apr 2014

Verified traveler

Nice hotel close to the beach

That aerea is full of German people but the hotel and the beach are really good.

6/10

Pleasant

04 Nov 2013

Luke

A pleasant enough hotel in a good location

My week-long stay at the hotel (in late October 2013) was good value for money for full-board and there were no disappointments. Everything was as one might have expected after seeing the photos. The food was always reasonable and the facilities were certainly acceptable for a mid-range hotel.

8/10

Excellent

09 May 2013

Spikey Mikey

Good hotel for the price paid

The first thing you must know is that this area of Majorca is known as `little germany` as most of the hotels and bars etc.. cater for the German tourist. Big cycling area too. Do`nt let that put you off, decent hotel [for the price ], clean ,food is fair, staff are ok.Have been previously and did not disappoint.

6/10

Pleasant

22 Apr 2013

Lars

Good hotel

We only stayed for 3 nights here, but of what we experienced it was quite nice. It seemed a bit old and not extremely luxurious, but it was ok. The only problems we had with the hotel was the beds because we wanted a twin bed, but there were actually just two beds put next to each other, and they were not very comfortable either. I guess the bed separation is quite normal in hotels. Also the food in the bar was horrible. We tried a cheeseburger, and that didn't seem like food for humans. The breakfast was good though. All in all it was a good hotel for that price. Its close to a nice beach and the restaurants.

Partner

6/10

Pleasant

20 Apr 2013

Verified traveler

Okay Hotel, A short guide to surroundings

Hotel was okay, same problem like other hotels with double bed. They just put two beds together and these beds will be running from each other all night long, very uncomfortable beds. Room location was nice so we had a nice view. Toilet was nice. We stayed in standard bed room and it was written that we will have a couch but nothing was there. No fridge in room, a tiny little TV but who cares about it. Reception was nice. The best thing was breakfast buffet, it was awesome. Location of hotel is perfect since its near to beach. Buss number 21 goes directly from airport to the hotel there are many stops nearby but nearest one is H. Leman. The are of this hotel is Playa de Palma. If you are coming in Sunday then you might have to take bus 15 till you reach a bus stop where you can take 21. The best deal was to get a bike on rent for whole day in 5 Euros. We took bikes and went to city center, very nice views and nice bike. Whole town has very strict police security during day and even bike tracks are being watched by biker police. There is a shop on main street near beach named Aladin, they have best big meal and deals. There are many clubs and bars but few of them are English friendly, everything is Spanish or Dutch. Buy alcohol from supermarkets they have cheaper deals and some of them have it in fridge with same price.

8/10

Excellent

14 Apr 2013

GW3

Convenient stop for Airport

Hotel was comfortable for 1 night's stay after arriving at airport in early evening and reasonably quiet - 10 minute taxi trip from Palma airport. Buffet evening meal was reasonably priced and breakfast adequate.

Family

10/10

Exceptional

21 Oct 2011

Verified traveler

Great Value

Stayed for 4 nights in order to take part in Palma Half Marathon. Predominanly german clientele. Staff very friendly and helpful at all times. Room perfectly comfortable with a cracking view over the Bay of Palma. TV only had Eurosport in English! Not a massive problem. Braekfast was adequate and filling. Buffet style evening meal great for a short stay but as we were on a good deal we're not complaining. Handy for beach and bus services into Palma.
Lots of places to eat but for better deals come back a street from the promenade!
Would definitely stay again if the price was right

10/10

Exceptional

08 May 2011

Andrew

THB Maria Isabel Playa de Palma - great value

We spent 4 nights in this popular hotel on a half board basis. Rooms were well presented with great views from the balcony. Attentive bedroom and dining staff and adequate food choices. Excellent access to beach, local cheap public transport, airport and tourist shops and bars. Location is in a quieter area of the Playa with mainly German tourists. Some other european nationalities were there and no other British ones.
20 minutes transfer to Palma at 1.25 euros each way. Would obviously be busier and pricier in high season.

10/10

Exceptional

28 Apr 2011

Abilash

Nice Hotel & Value for Money

Hi..We stayed in Hotel Maria Isabel for 4 nights & I must say that I am quite happy with our overall experience. The food served was good & overall it was a great value for money.

8/10

Excellent

23 Sep 2010

Hiram

Close to the beach

The hotel was good i cant really complain the food was excellent. The room was not bad it was only like 2 blocks from the beach and one block from the bus stop. Although the hotel caters to GermanS they were able to speak english and make me feel welcome.

8/10

Excellent

02 Jun 2010

Lisette

Hotel Maria Isabel; Playa de Palma

On arrival the receptionist was really nice. The hotel looks nice and the rooms were fine for a 3* hotel. The location is perfect. The door locks however were very poor and I woke up in the morning and finding the door of my room open.

2/10

Poor

01 Feb 2026

Cindy

Ich finde es frech, dass ein Aufpreis aus ein 3Bett Zimmer mit einer Couch, die nichtmal bezogen ist genauso viel zahl soll wie für ein Doppelzimmer. Nur um festzustellen, dass beide doppelzimmer eine zusätzliche schlafcouch haben.
Die Zimmer haben gestunken.

Leisure Friends

8/10

Excellent

23 Oct 2025

Katrin

Beim Einchecken in der Nacht um 23:30 Uhr nach 2,5 Stunden Verspätung hätte ich mir einen freundlicheren Empfang mit mehr Zeit für Erklärungen statt schneller Abfertigung mit den Formularen und Zimmerschlüsseln gewünscht.
Wir fanden den Zimmerservice unzureichend, denn wir bekamen nicht ausreichend Toilettenpaper (es wurde jeden Tag weniger, musste selbst welches an der Rezeption holen) und die Handseife war auch von einem auf den anderen Tag weg. Es gab an den ersten beiden Tagen kostenloses Wasser im 1L-Tetrapack, danach nicht mehr, ob das so sein sollte, hatten wir nicht nachgefragt. Jeden Tag einen Liter Wasser hätte ich schon besser gefunden. Die Klimaanlage ist ohne Oropax wie üblich zu laut.

Ansonsten schönes Hotel mit einem super Frühstück. Palma ist in 30 Minuten mit dem 25er Schnellbus zu erreichen (am Plaza d'Espagna kann man an den Automaten 10er Karten für 15 € kaufen, sonst kostet jede Fahrt 2 €.).
Trotz der o.g. Mängel kommen wir nächstes Jahr wieder.

Leisure

10/10

Exceptional

27 Sep 2025

Davide

Hotel bello e pulito. Personale gentile e disponibile per ogni tipo di richiesta. Consiglio il buffet che ho provato sia per la colazione che per la cena: abbondante e vario, in cui ogni serata c è un tema di pietanze diverso!

Leisure Partner