Name: Houm Plaza Son Rigo
Address: Villagarcia De Arosa, 8, Playa De Palma, 07610, ES

6/10

Pleasant

06 Jul 2026

STEVEN

TV terrible due to only one English station
Safe in room would not work
No ice available anywhere
Other items OK for the most part
Thank god for air conditioning !!
Parking everywhere way too small resulting in scapes to rental car

Friends_and_family Family

2/10

Poor

29 Jun 2026

John

This is not a 4star property. They charge you to use pool towels. We rented a condo for family of four and got room with three twin beds with no option to change. Pool was gross.

Family_with_children

10/10

Exceptional

26 Jun 2026

Louise

Super séjour bel emplacement appartement très propre personnels très accueillants

Family_with_children

2/10

Poor

21 Jun 2026

Alexander

This hotel was misrepresented as 4 star. No chance.

Family_with_children

6/10

Pleasant

16 Jun 2026

Emma

Good location close to beach

Family

8/10

Excellent

03 Jun 2026

Lucille

Très bel emplacement pour visiter la ville et près d'une très belle plage !!!

Partner

6/10

Pleasant

02 Jun 2026

Angela

Our stay overall was good. The property is close to the beach and shops but not so close you could here noise at night. It's nice and quite from 11pm. Was a shame that the pool opens late. Would have been nice to enjoy the pool early morning. The staff were all very friendly, helpful and nice. The food selection for breakfast and specially dinner weren't the best but they had options. They also have a kids mini club but we didn't use it. Seemed really big and with a lot to do but we didn't take advantage. Overall was a nice relaxing stay.

Family_with_children

10/10

Exceptional

28 May 2026

Amanda

Property was 2 blocks from the beach. The pools were very nice. Hotel was in a great location with lots of conveniences.

8/10

Excellent

18 May 2026

Brian K.

A beautiful property that is close to the beach and near some nice restaurants. This is also an ideal location for families as it is just enough away from the party strip.

Family_with_children

8/10

Excellent

13 Nov 2025

Usha

Pleasant Valley experience

Friends_and_family Family

8/10

Excellent

06 Aug 2025

Mehmet

It is a good hotel overall for aparthotel. The best part is to be in walking distance to the beach which was great. Rooms were little small. But staff was very helpfull. Food was good enough. But the hotel was a little small then every hotels that i have been before but it was fun we made friends.

8/10

Excellent

18 Jul 2025

Pamela

Very well staffed. Good variety at breakfast buffet, room cleaned everyday.

Leisure Family

2/10

Poor

17 Jul 2025

Allen

This hotel is not as it's portrayed on website. It's in terrible condition. Our A/C didn't work for 2 days and they wouldn't change our room. You have to pay for pool towels. You have pay for the room safe.
Our part of the hotel did not have an elevator and we had to carry our bags up 2 flights of stairs. No help from hotel. I complained so much that they finally agreed to a refund.

Leisure Family

6/10

Pleasant

12 Apr 2025

Kanas

good location, lots of restaurants nearby

Leisure Family

10/10

Exceptional

08 Apr 2025

Beth Lorien

Light, airy, clean, comfortable and well resourced apartment set in lovely, clean, inviting grounds so close to the beach with views of the pools and gardens - we will return!!

Leisure Family

8/10

Excellent

08 Nov 2024

DANIEL

Room was a bit tired in places and had black mould spores.

10/10

Exceptional

30 Aug 2024

Mickaël

Nice stay and ideally located

Leisure Family_with_children

6/10

Pleasant

30 Aug 2024

Julia

This is a nice hotel to stay but I won’t be returning to it.
some nice staff
The cleaners work the hardest.
Kids entertainment is ok
pool bar staff are miserable.

There were a lot of ants in our room and the smell from air con is very smelly.
But furniture needs looked at as it’s very dangerous for toddlers climbing on and off the sofas in the living room.
The pool area is smaller than we thought from the pictures and the children’s park is derelict and is very dirty.
There are a lot of birds flying around doing their droppings everywhere which left the surrounding pool disgusting

Leisure Family_with_children

8/10

Excellent

31 Jul 2024

Natalya

First time in Mallorca and wanted something close to beach. There is a large store nearby for some beach necessities and food. We had the ground floor, which was nice for kids. The gym and kids center were a bit outdated. There was a laundry facility on site, laundry detergent was included in price. The food at restaurant was okay, nothing to rave about. Our room smelled stale and moldy, I let the reception know and I think they put in aroma for one day. The beds were squeaky. It was okay for first time stay because we did not know better but I think in future will stay elsewhere.

Leisure Family_with_children

10/10

Exceptional

05 Jun 2024

Mariana

It was a little bit loud at night but it was worth it

Leisure Friends

6/10

Pleasant

05 Jun 2024

Brian

Ok I suppose

Excellent one superior bedroom apartment room for myself and wife , standard apartment for family extremely poor value for money.

Partner

8/10

Excellent

20 Oct 2023

Katie

Lovely hotel. One block back from the busy promenade and Beach. Very easy to get to. 20€ from airport on taxi. Modern public areas, nice staff team. Trees pretty. Food good. Room suited our family well. Cot very good. Nice to have a kitchenette. All three pools were very cold and not useable by our youngest child, including indoor, and the jacuzzi. (October). May be ok in summer months but not October onwards I’d say. Playroom is a good addition but minimal games present- it’s the space you enjoy rather than specific things to do within it. Was smelly at times but very useable. Some simple games, paper, crayons would be nice. And perhaps a large playpen/ fenced area for safe play for under 2s (and as a rest for the parents). Generally the hotel met our needs well and we would consider to come back- it’s nice. Just a shame about the pools and the playroom which were the major pull for us as a young family. Thank you.

Leisure Family_with_children

10/10

Exceptional

14 Aug 2023

Prateek

Great place to stay

Staff is good . Property is Near to Beach and public transport is hardly a minute walk. Property with view ,pool and good buffet options.

Friends_and_family Family

10/10

Exceptional

27 Jul 2023

Emma

Fab holiday

Had a lovely time, would stay again

Friends_and_family Family

10/10

Exceptional

11 Apr 2022

Linda

close to the beach where I had a competition

Business Self

10/10

Exceptional

09 Aug 2021

Verified traveler

Great apartment, friendly staff, nice location, close to the beach . Definitely recommend for family holiday

Friends_and_family Family

10/10

Exceptional

07 Sep 2019

Joseph

Staff was very friendly & close to the beach. Very clean. I did not like the beds as they were two twins put together & they would pull apart often. But other than that our stay was amazing.

Friends_and_family Family

10/10

Exceptional

24 Aug 2019

Verified traveler

Fantastic location- less than 5 min walk to a marvellous beach and 100 metres from a bus stop which got us into Palma in 15 mins for 1.50 euros. The hotel is spotlessly clean, plenty of sun beds and some good night time entertainment.

Leisure

8/10

Excellent

13 Aug 2019

Verified traveler

Greats pools and bar. Children’s games during the day. Evening entertainment good. Facilities great spa and sauna indoor pool etc.... 2 outdoor pools. Great

Leisure Family

10/10

Exceptional

02 Aug 2019

Verified traveler

Great place to stay with kids! Big rooms. The hotel staff is very friendly! Great service. Great food! Amazing location! Very close to the beach! Bus stop is right near the hotel! You can get to Palma in 15-20 minutes by bus 25. We will definitely be back.

Leisure Family_with_children

10/10

Exceptional

25 Jul 2019

Verified traveler

Very good location. Close to airport and excellent bus routes right outside.

Leisure Partner

10/10

Exceptional

07 Jul 2019

Bryan

My family liked everything about the property. Our hotel room was very clean and it was a short walk to the snack bar, restaurant, front desk and swimming pools.

Leisure Family_with_children

8/10

Excellent

07 Jul 2019

Verified traveler

Really nice, friendly environment in a great location. Ideal for families more than couples.

Leisure Partner

8/10

Excellent

11 Sep 2018

lisa

Great holiday !

My husband and I had a brilliant time staying at this resort. Our apartment was lovely and comfortable, the Aparthotel grounds where very nice and the pool area was spotless clean and kept to a high standard .
All of the staff where friendly and polite and customer service was excellent.
Would stay again.

8/10

Excellent

06 Sep 2018

Monica

A Great Family Hotel!

Friendly staff, entertainment for small children and teenagers and excellent facilities for everyone.

10/10

Exceptional

29 Aug 2018

Verified traveler

Great Hotel

Nice Hotel, nice room, nice people, great stay

Friends

10/10

Exceptional

10 Aug 2018

Talib

Great Stay

Really well kept hotel, prompt service and 2 minutes walk to the beach with plenty of cafes / bars along the stretch.

Friends

10/10

Exceptional

06 Apr 2018

Verified traveler

Playa de Palma Apparthotel

Great value with comfortable appartment for Easter break. Close to beach. Easy going hotel. Very friendly staff. Quiet despite busy area of Palma

8/10

Excellent

02 Apr 2018

Verified traveler

Nice place

Very nice place to stay, good kitchen with goods. Beds too small because two twins beds for two adults and two children. Nice indoor pool. Restaurant close early.

Family

10/10

Exceptional

14 Sep 2017

Jacqueline

A very good apartment complex.

Very close to the beach. Excellent restaurant. Will definitely book again.

Partner

10/10

Exceptional

18 Jul 2017

Hannah

Great hotel in a great location!

We had a great time at this hotel. I had booked a one bedroom apartment for three adults (two twin beds and a sofa bed) but when we got to the room it was a two bedroom apartment for no extra cost which was great as it meant nobody had to sleep in the living area. The only down side was that it was on the ground floor with a view of the wall and the \"balcony\" it came with was a table and chairs outside the door.
The apartment was really clean and tidy and we didn't have to pay anything extra for air conditioning. We didn't use the wifi as we were only there for a few nights and the safe didn't seem to work.

We had half board (breakfast and evening meal) and there was a good choice of tasty food! Drinks are included with breakfast (juices, water and hot drinks) but you have to pay for drinks with the evening meal.

There are two swimming pools, we used the smaller one near our apartment. It wasn't heated (the sea was warmer!) but was very refreshing as it was 34 degrees that day! The only down side was that it's only open from 10am-6pm, although there was no lifeguard or anyone stopping people from being in there before or after those times.

The hotel is only a two minute walk from the beach and all the shops and restaurants. There was always something going on along the front so it was nice to sit with a cocktail and watch the world go by in the evenings.

10/10

Exceptional

13 Apr 2017

Verified traveler

The hotel close to the seaside it is in very good

The hotel close to the seaside it is in very good location. Staff was very friendly. Nice swimming pools. The only poor thing is the internet connection they should improve it.

6/10

Pleasant

27 Aug 2016

Verified traveler

Modern hotel

We luckily stayed in one of the uodated rooms. Other guests weren't so Lucky, and their beds were old and hard.

8/10

Excellent

27 Aug 2016

ian

Close to beach hotel

Pleasant hotel with great staff
Food was good but very German based as this whole resort is very German friendly
Would return again

8/10

Excellent

13 May 2015

Verified traveler

Getaway with friends

Went with a massive group of friends. They were really helpful in dealing with us.

Family

10/10

Exceptional

11 Sep 2013

Verified traveler

Pleasant hotel near the beach

Nice hotel with studio apartments, allowing for self-catering. Nice breakfast buffet and bar with very friendly and helpful staff.

Family

6/10

Pleasant

05 May 2013

JJ

Decent

Location was good but regarding the hotel itself....the room was clean but sofabed was old, rooms were small, and the place had the worst wi-fi ever!

Family

10/10

Exceptional

23 Apr 2013

piggy

fantastic service

It was a nice holiday but my only downside was there weren't enough British people there' but other than that it was a pleasant stay and hotel was fine.

8/10

Excellent

10 Jul 2026

Sarah

Vi hade balkong med utsikt mot stranden och havet. Tar bokstavligen mindre än 5 minuter att gå till stranden, och finns ett välsogt brett utbud på supermarkets och restauranger får hotellet. Rekommenderar att gå till poolen på baksidan, om man vill ha det lite lugnare.
Bra med kylskåp och kokplatta om man vill handla lite själv. Om man tar en taxi/Uber så tar det ca 15 min att åka till flygplatsen.

Friends_and_family Family

4/10

Poor

09 Jul 2026

Aurélie

Hôtel propre, personnel très gentil, mais piscine très petite, les repas n'ont aucun goût, sec, nous avions faim tout le séjour, boissons payantes et hors de prix, le public essentiellement allemand pas un sourire, pas d'ambiance dans l'hôtel ni dans les allentours.. très déçue de ce séjour

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Øivind

Pent leilighetshotellrom👍Fint hotel med god beliggenhet. Ca 100 meter til nydelig strand med solsenger. Supermarket og restauranter rett utenfor. Fint og rolig bassengområde med poolbar med med mye godt på menyen.
Minus var mye bråk på terrassen fra gaten med trafikk, lastebiler, søppeltømming og en nattklubb rett over gaten.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

nicole

Hotel hat erstmal einen tollen Eindruck gemacht, aber bei genauem hinschauen hat man gesehen, dass es etwas in die Jahre gekommen ist.
Wir hatten ein Appartement mit zwei Schlafzimmern gebucht, leider gab es nur ein anständiges Bett. In dem anderen stand ein klappbare Sofa... leider such sehr unbequem

Friends

10/10

Exceptional

03 Jul 2026

Charlotte

Det var rent och trevlig personal.
Frukosten var mycket bra och det var rent och snyggt i resturangen.
Hotellet ligger nära stranden endast en park emellan.Buss till Palma går precis utanför.

Friends_and_family Friends

8/10

Excellent

26 Jun 2026

Line

Rom med havutsikt var meget begrenset utsikt, kunne se havet så vidt.

8/10

Excellent

22 Jun 2026

Bruno

Região bastante movimentada e barulhenta. Para quem busca agito é uma ótima opção. Como estávamos em família e o foco era tranquilidade, não foi a melhor escolha. Achamos o serviço com pontos de melhoria: não havia carrinho, nem pessoas para ajudar com as malas, tanto no check-in, quanto no check-out.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Pelin

Harika bir otel. Temiz oda ve çalışanlar çok güleryüzlü.

Friends_and_family Friends

8/10

Excellent

01 May 2026

Verified traveler

Es war alles ok für den Preis.

Family

8/10

Excellent

10 Sep 2025

Katrin

Gute & stabile Unterkunft nur die Betten quietschen und die Fußleisten könnten repariert werden. Essen sehr gut und gute Auswahl!

Leisure Family

10/10

Exceptional

08 Sep 2025

Gabriel

Coole Team 👋ℹ️ und ist alles schön sauber .

10/10

Exceptional

30 Aug 2025

Stefan

Alles super

Leisure Family

10/10

Exceptional

27 Aug 2025

Samuel

Très bien bel hôtel juste à côté de la plage (très belle). Quartier animé le soir.
Piscine sympa, animations.

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Thomas

Harde madrasser, men ellers helt topp!

Et meget bra hotell for barnefamilier, og vi hadde ingen utfordringer underveis. Eneste som trekker ned, er at det var svært harde madrasser på sengene, og det ble derfor en del mindre søvn enn vi hadde ønsket.

Friends_and_family Family

10/10

Exceptional

16 Aug 2025

Noelia Andrea Gerstenkorn

Gastronomie in der Nähe, Lager ist einfach super.

Leisure Family_with_children

10/10

Exceptional

09 Aug 2025

Bahaaeddine

Nice place.

It was very nice to stay at Houm Son Rigo, the service is very good, we enjoyed alot.
Thanx

Friends_and_family Family

4/10

Poor

06 Aug 2025

Caroline

Bra läge men slitet hotell och dålig service

Hotell med bra läge nära staden men kändes överlag slitet och dåligt städat. Några av personalen var trevliga medan flera andra otrevliga och gav ett dåligt bemötande. För att vara ett fyrstjärniga hotell har hotellet mer att bevisa enligt oss. Frukosten var inte god. Vi åt bara där en gång.

Friends_and_family Family

6/10

Pleasant

04 Aug 2025

Aurore

Ne vaut pa

Non conforme à un 4 étoiles. Pour 300 euros la nuit honnêtement ça ne les vaut absolument pas ! Horriblement cher ! Le seul point positif c’est le petit dej qui est complet. Le reste très vieillot. Climatisation qui fait un bruit affreux aspect général vieillot. À ce prix là décevant. À la piscine ils vous font payer les serviettes et si vous voulez un coffre fort vous devez payer aussi lol pour un 4 étoiles étonnant surtout à 300 euros la nuit je trouve !

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

Toni

High season family vecation

We had a floor apartmant. This was fanstastic. The only issue i find is the pricing. Twice as expencive as the other hotels and apartments we stayed at this vecation in mallorca. This price tag buys you luxury other places with all inclusive, but we prioritized staying close to the airport. The hotel also charges for everything, like towels for pool use etc.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Kristin

Superfint hotell

Superbra hotell med flera pooler, lummig trädgård, perfekt avstånd till havet och allt en familj med barn kan önska sig. Lite långt till mataffärer som Mercadona med flera men det är ok. Små fina lägenheter med bra städning och de håller hotellet otroligt fint!
Frukostbuffén var topp också!
Runt hörnet ligger Capri, superbra restaurang med mycket trevlig personal.
Kommer gärna tillbaka!!

Friends_and_family Family

2/10

Poor

27 Jul 2025

Verified traveler

Sängarna var katastrof! Tältsängar även i dubbelsängen. Otroligt dålig ljudisolering dessutom.

Friends_and_family Family

8/10

Excellent

22 Jul 2025

Caterina

Molto carino e tutti gentili 😃

Leisure Family_with_children

6/10

Pleasant

20 Jul 2025

Carsten

Frühstück erst ab 8 Uhr ist für ein Hotel, welches vorallem in der Nähe des Flughafens ist, einfach zu spät.
Der 2 Pools sind definitiv zu klein für die Anzahl der Zimmer. Pool Öffnungszeiten ab 10 bis 18 Uhr ist nicht gästefreundlich.
Die Anlage ist schön und gut gelegen.

Leisure Family

8/10

Excellent

08 Jul 2025

Nadia

Geräumige Unterkunft. Ordentlich, freundliches und hilfsbereites Personal. Lustige Animation. Gut angebunden. Hier fehlt es einem an nichts.

Leisure Family

8/10

Excellent

07 Jul 2025

Anne Kirsti

Fint familiehotell

Sentralt hotell ved stranden, og nær flyplass. Vi er stort sett fornøyde, men strevde litt med å få til aircondition på rommet. Det ble ikke kaldt nok.

Partner

8/10

Excellent

04 Jul 2025

Marlene

Sommerferie uge 27

Havde et godt ophold. De er gode til underholdning og venligt personale.

Friends_and_family Family

2/10

Poor

03 Jul 2025

Verified traveler

Definetly not a 4* hotel

Unfortunately, our experience did not meet the standards one would expect.

Firstly, the air conditioning in our apartment was not functioning properly. It was far too hot to stay comfortably in the room, especially during the night. This made our stay unpleasant and tiring.
Secondly, the cleaning service was inadequate. Only the bed sheets were changed, but the floors remained dirty and table surfaces hadn’t been wiped at all. Basic hygiene standards were clearly not being met.

Communication was another big issue. Apart from the reception, most staff members didn’t speak English well, which caused a lot of confusion. For instance, my husband asked a staff member if he could smoke outside near the breakfast area, and he was told it was fine. However, three days later, another employee said it was actually not allowed. This inconsistency left us feeling uncomfortable and unsure of the rules. The parking situation was even more frustrating. There were two “private” parking spots at Houm Plaza, but there was no clear sign saying they were reserved or required payment. We asked the receptionist when we arrived if we could use them, and we were told it was okay and free of charge. The next day, however, the manager blocked our car by parking her Mazda convertible directly in front of it — even though there were other free spots available. It seemed very obvious she was annoyed, and she later told us that parking there actually costs money. This entire situation felt unprofessiona

Friends_and_family Family

8/10

Excellent

03 Jul 2025

Christoffer

Allt fungerade bra. Riktigt bra frukost. Maten i hotellbaren dock inget vidare.

Friends_and_family Family

10/10

Exceptional

28 Jun 2025

Elin

Familjevänligt, bra läge och fräscht!

Toppenbra läge med havet, restauranger och hållplats in till Palma på smidigt gångavstånd. Supertrevlig personal, bra poolområde för både vuxna och barn, god och fräsch frukost, bra rum/lägenheter.. Väldigt nöjda, kommer gärna tillbaka och rekommenderar hotellet varmt!

Friends_and_family Family

8/10

Excellent

11 Jun 2025

Lone Juul

Hotellet kunne godt trænge til en upgrade og specielt badeværelset. Vi var plaget af myrer på badeværelset og blev på venlig vis flyttet til et andet værelse. Pool og bar området er hyggeligt, og der er lavet et hyggeligt område til rygere, hvilket gør pool området er pænt og rent. Det er første gang, at jeg har set, at man vasker hver enkel solvogn af med en klud. Personale i reception og bar var hjælpsomme og venlige. Man kan måske gøre lidt mere ud af at fortælle andre gæster, at man skal tage hensyn til naboer når man sidder på terrassen eller lave noget skiltning.

Partner

10/10

Exceptional

01 Jun 2025

Alexander

Sehr schönes Hotel

Leisure Friends

10/10

Exceptional

13 May 2025

Olaf

Spontaner Late Check war nicht möglich, ansonsten alles tiptop

Leisure Friends

2/10

Poor

01 Nov 2024

Sven

In unseren Zimmer hat es so gerochen als wenn man am Klärwerk wohnt. Nachts wurde es besonders schlimm.
Wir sind am 2 Tag ausgezogen da der Rest auch entsprechend war. Für den Preis ein Witz.

Business_and_leisure Family

10/10

Exceptional

06 Oct 2024

Monika

Eine sehr ruhige Lage, sauber und alle sehr freundlich.

Leisure Friends

10/10

Exceptional

06 Oct 2024

Morten

Hotelletcsom gir den perfekte ferieopplevelsen.

Veldig rolig og koselig hotell. Fin bakgårdshage med blomster og grønne vekster. En trivelig katt er også tilstede i bakgården. Kort vei til strand og restauranter. Det er fjerde gang vi er på hotellet, kommer tilbake

Friends_and_family Family

10/10

Exceptional

30 Aug 2024

Elena

Es hat mich alles gefallen. Besser konnte es nicht sein.

10/10

Exceptional

11 Aug 2024

Merja

Suosittelen erityisesti lapsiperheille

Todella siisti ja mukava hotelli lähellä rantaa. Paljon lapsiperheitä, hotelli järjestää lapsille sekä aikuisille pientä aktiviteettia päivällä altaalla ja illalla hotellin baarissa. Hotellissa käytössä kolme uima-allasta. Ystävällinen henkilökunta ja hyvä palvelu.

Friends_and_family Family

6/10

Pleasant

02 Aug 2024

Nanny

OK hotell med förbättringspotential

Ett OK hotell med närhet till havet och affärer i närheten. Rummet var bra, gott om plats. Dessvärre var bäddsoffan helt sönder, så vi fick lägga madrasserna på golvet. Hade förmodligen fått hjälp om vi ringt receptionen. Klädkrokarna i hallarna satt inte fast i väggen så kläder och handdukarna ramlade ner hela tiden.
För få solsängar vid poolen så vi fick ingen sittplats under vår vistelse.
Personalen i receptionen bokade taxi till flygplatsen kvällen innan, men som på morgonen visade sig inte fanns någon bokning.
Vi är inte imponerade av vår vistelse här.

Friends_and_family Family

4/10

Poor

01 Jul 2024

Heidi

Skuffende

Det var ikke som forventet ud fra beskrivelse og billeder. Man skal forberede sig på at der er rigtig mange børn og derfor minimal plads i poolen, derudover har poolen kun åben i tidsrummet 10-19, dog altid for sent åben og lukkede 10 minutter før.

Friends_and_family Friends

8/10

Excellent

24 Jun 2024

C.H. van

Schoonmaak en onderhoud kan verbeterd worden

Leisure Family_with_children

10/10

Exceptional

06 Jun 2024

Martin

Dejligt hotel med 2 fine pools og 1 indedørs pool.
Tæt på lille supermarket og gode spisesteder.
Vi boede i lejlighed med et soveværelse i sidebygningen.
2 gode altaner.
Aircon virkede desværre ikke men da det ikke var så varmt ude gjorde vi ikke noget ved det.
Klart et problem til sommer.

Friends_and_family Family

10/10

Exceptional

28 May 2024

Aniela

Sehr schön und sauber. Man findet alles in die nähe.

Leisure Family_with_children

6/10

Pleasant

09 May 2024

Oeivind

Ok, but...

Good hotel in a relatively silent neighborhood, close to good restaurants and the beach. Hotel Restaurant is ok, a bit noisy, food is average, but lack allergy marking. Reasonable variety. We stayed in a ground floor flat. Ok since we were travelling with an infant, but not my favorite. Very little views but practical because of the stroller. Ok standard, except for very poor quality on the toilet paper, which is a unnecessary daily reminder on where not to cut costs. Also the second pool area was so soiled by birds and stuff from the trees that no one wanted to use the area, and when at the same time a pool guard just sits there with nothing to do (with no apparent incentive to keep the area clean throughout the day), I feel that the review gets one star less than what they could get by these simple fixes.

Friends_and_family Family

10/10

Exceptional

07 May 2024

Ricardo Jose Nunes

Wir waren das erste Mal in diesem Hotel und empfanden es als wirklich toll! Wir sind eher anspruchsvolle Gäste was Thema Sauberkeit und Personal angeht. Alle Erwartungen wurden übertroffen, wir haben uns sehr wohl gefühlt.

Das Hotel werden wir nun bevorzugt suchen, wenn es wieder nach Palma geht!

Leisure Friends

4/10

Poor

18 Apr 2024

Magnus

Would not use this hotel again

The hotel was not terrible, but our stay was not a great experience.
Service was especally lacking on sevral ocations.
Traveled with wife and a baby.
Breakfast is fine, but a lot of the items are low quality like poweer eggs, juice and coffee. Okey for a family, but don't have to high expectation.

What I found positive about the hotel:
+It is close to the beach.

+The have kept plants on the premise which I find nice.

What I found negative about the hotel:
- Cleaning was a bit off. The room never got properly cleand, and if our kid sat on the floor the cloths became a bit dirty.

-Staff was not that helpful. We got the wrong type of room, witch the told us they would look into, but they kept delaying.
We paid extra for a room with a seawiew. On the ad this is the rooms on the 5th floor with the glass guardrail.
But we got a room on the 3rd floor looking into a bit tree, and the pool. It was not terrible but not exactly what we paid for.

-The ad for the hotel said they would have aircondition. It was turned of even if the teprature rose above 30 celcius. They refused to turn it on, and we had to keep the windows open. Unfortunatly myself, my wife and our baby got a lot of mosqito bites because of this.

-You get worse service if you book from another site than theirs. I slightly expetc this, but I have not seen a hotel beeing so adament on this. For example late checkhout is only possible when booking from their website.

-Beds were of lower quality than expected.

Friends_and_family Family

8/10

Excellent

08 Apr 2024

iwona

Hotel haben wir gebucht wegen Meerblick, uns war gar nicht bewusst, dass sich um reiner Kinderhotel handelte, essen auswahl war auch den kindern gewidmet. Es war teilweise sehr laut in der Speisesaal, Eltern haben zur teil auf kindern nicht aufgepasst. Es soll beim buchen wirklich deutlich betont werdrn , dass hotel für Erwachsenen ohne kinder nicht geignet ist. An Rezeption sehr sehr nettes personal, da haben wir über essen auswahl geäußert, und danach fanden wir von tag zu tag verbesserung an essen auswahl.

Leisure Family

8/10

Excellent

02 Sep 2023

Mats

Sol och bad!

Self

10/10

Exceptional

19 Aug 2023

Verified traveler

Muy recomendable para ir con los niños