Name: BG Pamplona
Address: Neopatria, S/N, Playa De Palma, 07610, ES

10/10

Exceptional

27 Jun 2026

Margaret

Very clean comfortable hotel close to the beach . Delicious breakfast and dinner. We were in the second block so not where the dining room was but was still ok. Fabulous room but no coffee or tea etc. They had to be bought at reception!! Also on buying 2,drinks fir 8.65 euros we were not given our change from a 10 euro note as the waiter disappeared!!

Partner

8/10

Excellent

22 May 2026

maryam

The reception staff wasn’t friendly but didn’t affect the hotel service in general

Partner

10/10

Exceptional

13 May 2026

Natasha

This is my 6th stay at this hotel, absolutely love it. Great staff, spotless clean rooms, comfortable beds. Plenty of water and drinks in the fridge, every day supply. Great breakfast and dinners. Life music. Highly recommend this hotel. Best hotel in Palma

Friends

8/10

Excellent

10 May 2026

Steven

Apart from the pool being cold I have no complaints with this hotel. Everything was of a good standard for the price I paid.

Friends

10/10

Exceptional

05 May 2026

William

Another great stay here - clean and quiet room, staff were very friendly and as a solo traveller I felt safe here including in the surrounding area.

Self

8/10

Excellent

27 Apr 2026

Hynek

Clean rooms with very thin walls and no soft close on the doors. Expect to hear a lot of door slamming.

Staff is friendly and very helpful. Food is very tasty and waiters always around. Location is very good, very close to the beach and the promenade.

Parking situation isn't great but if you drive around for a bit you'll find something.

10/10

Exceptional

05 Apr 2026

Sonida

Everything was good and we enjoyed our time there 😇

10/10

Exceptional

05 Apr 2026

Ali

‏Amazing breakfast.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Andre

Clean hotel, spacious, with nice staff and very close to beach.

Friends_and_family Family

4/10

Poor

08 Mar 2026

Tina

So they said they had a hot tub on the property we couldn’t find it, our shower , sink and bath stopped working said they would send someone up in 30-45 minutes it was longer then that. We tried to get a bit of a refund for this property refused. The pool inside is only open 10am-6pm a bit strange to me. We arrived told our room wasn’t ready understandable so we waited till 1:30- I assume room wasn’t ready cause it was getting cleaned we get into the room stuff under the bed, also dusty on my night stand everything else was fine. And mind you if your coming here on off season there is absolutely nothing to do around here, nothings open, it’s a ghost down.

Partner

8/10

Excellent

01 Mar 2026

Nigel

All the Team were really, really good at running the hotel and being very approachable to their customers. Apart from the staff i think i was the only British person staying the rest being from Hermany

Self

10/10

Exceptional

03 Oct 2025

Jorge

Everything was ok

Leisure Partner

2/10

Poor

30 Jun 2025

Darci

Horrible dirty l, bed bugs and terrible service

Leisure Family

10/10

Exceptional

22 Jun 2025

Mohsen

Four stars hotel in an excellent location, friendly, helpful staff. We had a good room with balcony and nice view. Tap water isn't suitable for drinking, so it's an idea to get bottled water as soon as possible, there's a supermarket nearby.

Partner

10/10

Exceptional

18 Jun 2025

georgia

Staff were polite and friendly, pool is lovely! Nice music playing, warm water, clean, cool floating bean bags, nice plants and trees, clean rooms, nice bathrooms. I’d recommend here and will come back again. So close to the beach and shops, quiet, and nice.

Leisure Friends

10/10

Exceptional

16 Jun 2025

Terje

Great facilities, excellent food and very friendly staff. Only negative we found was that the training facilities was very poor (training room should be upgraded), apart from that it was top notch!

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Allan

Everything was excellent during our stay at this hotel. The staff were friendly and very efficient at taking care of our needs. The room was spacious and well appointed. It was less than a 5 minute walk to the beach and a very good selection of shops and restaurants. It should also be noted that the buffet breakfast exceeded expectations.

Leisure Friends

10/10

Exceptional

05 Jun 2025

Hugh

Really enjoyed our stay, hotel ticked all our boxes, staff friendly and always available, hotel clean and tidy, good location, decent breakfast buffet lots of choice. Pool no issue with getting beds, drink and food available to order to your lounger. As I said right at the start really enjoyed our stay, will definitely return.

Leisure Partner

10/10

Exceptional

07 May 2025

José

Super bien

If you así in spanish will be better for the next time

Business

10/10

Exceptional

30 Apr 2025

William

I had a really great stay here. The hotel and area seems very popular with German guests but I did not find myself unwelcome anywhere. Room was very clean and quiet, area was far enough away from any noise yet very close to the beach

Leisure Self

10/10

Exceptional

24 Apr 2025

Zahid

Great customer services, excellent location and lovely place to stay!

10/10

Exceptional

18 Apr 2025

Natasha

Absolutely fabulous, it’s our 5th time there definitely will be returning soon. Nice spacious room, always clean, comfortable beds, excellent choice of food, fabulous friendly staff. Thank you so much

Leisure Partner

10/10

Exceptional

15 Apr 2025

Neil

lovely property in great location with helpful staff

Leisure Family

10/10

Exceptional

08 Apr 2025

Caroline

A lovely hotel with super rooms, clean and fresh smelling areas. Staff were helpful and friendly. The food was nice, good choice and tasty. It could have been a touch warmer but there was a microwave so you can heat it up. The evening entertainment was nice and the use of the spa, indoor pool and how close it was to the beach. The only downside was that the lovely big pool was freezing cold!

Leisure Family

6/10

Pleasant

07 Apr 2025

Karen

Staff were not upfront about keeping receipts to get the deposits back for the safe and beach towels.

Leisure Partner

10/10

Exceptional

07 Apr 2025

Neil

Great hotel, very cloae to beach, bars and restaurants. Easy to get to and from.airport.

Business_and_leisure

8/10

Excellent

05 Jan 2025

Marcus

6 days stay in August 2024

The AC was a bit noisy so it was hard to sleep when having it on max power (which is a must when it is +40 degrese outside).

The gym equipment was in a really bad condition and must be changed to more modern. An AC must be installed in the gym as well.

The rest of the hotel was very good, especially the food.

Self

8/10

Excellent

17 Oct 2024

Tara

The hotel is lovely but the spa is a rip off. Don’t recommend getting a facial

Leisure Self

6/10

Pleasant

26 Sep 2024

Verified traveler

Hotel split in two buildings indoor pool not great. Hotel next door had a party at night so was noisy
Def not luxurious hotel but would say value for money. Receptionists were nice

Business

10/10

Exceptional

25 Sep 2024

Natasha

Absolutely love everything about the hotel it’s our third stay at BG Pamplona and definitely will be returning

Leisure Partner

8/10

Excellent

01 Sep 2024

Angelica

All the hotel staff were great and accommodating. Very customer service oriented and helpful. Area very safe and walkable.

Leisure

10/10

Exceptional

31 Aug 2024

Tamer Elias

Amazing hotel

We enjoyed a lot our stay at the hotel, everything was amazing, the food buffé was perfect and the staff were so friendly.
Love it.

Partner

6/10

Pleasant

19 Jul 2024

Verified traveler

Terible man when we checked in.
The breakfast was ok, not more than that.

Friends_and_family Friends

8/10

Excellent

01 Jul 2024

Edvardas

Good location, good breakfast but problem with agressive mosquitoes every night full room because air-conditioning working bad also mini fridge in room absolutely scrape

Leisure Family

8/10

Excellent

13 Jun 2024

melanie

Lovely friendly staff. Nice hotel

Lovely staff. Lovely breakfast. Lovely pool. Hotel clean. The room was clean but outdated & abit tatty.

Self

10/10

Exceptional

28 May 2024

Olga

All great

Leisure Family

10/10

Exceptional

17 May 2024

Cheryl

Close to beach

Leisure Family

10/10

Exceptional

17 Sep 2023

Dianne

This hotel was lovely. Well located for shops and bars but without being too near as to be disturbed by noise. No rush to get sunbeds - there were always some available. Food was lovely and drinks were competitively priced at the pool bar. Food was very good and staff were nice. I would recommend this hotel.

Leisure Partner

6/10

Pleasant

11 Jun 2023

Lisa Marie

This property is just OK. I don’t think I would classify it as a four-star property more like a three star . The rooms are suitable. However, the beds are very hard I can almost sleep on anything, and I ended up with a sore back at the end of my week. They are very chintzy at this hotel. I asked for some more water and she said at the front desk that you only receive two bottles per stay, give me a break. In addition, there is a room safe however, there is no key when I inquired about that they’re charging you for the key. There is also no iron in the room where they are charging you an additional cost to use that iron for rental. There is no kettle in the room or no espresso machine , there’s so many other hotels that have the basic necessities apology as previously mentioned with no additional charge that I can’t understand why anybody would choose this one . The breakfast is OK however, I struggle to find anything healthy at the Buffay other than one day that they provided some smoothies . I tried to take a dip in the cold pool in the under covered area, and as I was sitting on the side of the pool area, I was attacked by an ants nest on the pool deck . I’m not sure what kind of ants these are but they were the biting kind.

Self

10/10

Exceptional

22 May 2023

Tom

BG Pamplona

This is a GREAT Hotel venue with excellent amenities. Great breakfast, nice pool and bar, wonderful staff, one block from the beach and outside bars and restaurants. It has ONE outstanding weak link: they want to charge you $18 euros for a key to the room safe which in any other hotel room would be a complimentary amenity in the room. This flaw is ridiculous and unacceptable in 2023.

Business

8/10

Excellent

19 May 2023

Curtis

Good not great

It was a comfortable stay with helpful staff, but the hotel is a bit dated. It is off-site from the beach, and the parking is just street parking. Which didn't feel the same as claiming off-site parking. The atmosphere is somewhat of an entertainment atmosphere, but it felt a little it wasn't high quality. We weren't there for that anyway, so it didn't matter but it was a bit loud at times as you were walking through the lobby. There is a nice pool, but it isn't near the beach and the surrounding buildings are relatively close.

Friends_and_family Family

10/10

Exceptional

19 Apr 2023

Karin

Hervorragende Lage, sehr sauber und ein ausgezeichnetes Frühstücks- und Abendbuffet.

Friends_and_family Family

10/10

Exceptional

07 Apr 2023

RAYMOND

The hotel is modern, clean and I’d return. Pool & Bar area was excellent and I really enjoyed the variety for breakfast. Very European vibe.

Leisure Self

8/10

Excellent

21 Mar 2023

Jennifer

Good value for the money, but nothing special. No direction on parking in the area. Was very quiet due to off season, but buffet for breakfast was vast.

Leisure Self

10/10

Exceptional

13 Mar 2023

Andrew

The hotel isn't new but felt like it was . It's location staff and quality of the rooms , I would recommend to any traveller

Leisure Partner

10/10

Exceptional

14 Sep 2022

Martin

Sehr empfehlenswert. Super Essen

Upgrade auf Junior Suite erhalten. Super comfortabel. Zentrale und doch ruhige Lage

Self

10/10

Exceptional

04 Sep 2022

Raphael

Gutes Hotel.
Grosses Frühstücksbüffet.
Kommen gerne wieder!

Leisure Friends

2/10

Poor

03 Aug 2022

Albert

BEWARE

The front desk staff is not able to properly communicate in English or German, so you better speak Spanish and even if you do they will not be of any help. I asked where to get water and they sent me to a vending machine not telling me there was 2 free waters in the room.
I asked how much breakfast was and they said it was included, sat down started to eat when a lady asked for our room number. She then tells us we need to go pay after we started to eat and after we were told it was free. It cost over 25 euros for 2 people.for their breakfast and thebfood was terrible definitely not worth the money.
Final straw was the air conditioning broke, our room got to 40°C with no breeze coming from the outside. When we talked with front desk they said no maintenance available, no manager to talk to, no room to change to(B.S. because there were rooms advertised), no fan to give us and no refund if we leave. First the front desk lady said \"it was working yesterday, why is it not today\". I replied\" i dont know I'm not an A/C repair guy\".
She then tells us since we booked our room through hotels.com we should contact them with this problem and have them fix it.
YES because hotels.com is responsible for your air conditioning problems.
Beware of this hotel chain, they do not care if you have issues/problems.

Partner

10/10

Exceptional

09 Jul 2022

Nelson

The manager was very helpful.
Great hotel near beautiful beach.

8/10

Excellent

22 Jun 2022

Sabine

Très bon séjour

Très bon séjour, accueil très bien, propreté irréprochable, petit déjeuner garni. Différents espaces extérieurs pour se détendre.
Emplacement de l'hôtel idéal pour la possibilité de transport public et l'accès à la plage, restaurants, bars, boutiques souvenirs...

Friends_and_family Friends

10/10

Exceptional

21 Jun 2022

Stephen

Fab!

Lovely hotel and great staff

Friends_and_family Family

10/10

Exceptional

02 Jun 2022

George

1dag utanför Mallorca stad

Junior sviten//helt ok utsikt
Frukosten var mer än förväntat mkt bra.
Mkt rent överlag i hela hotellet

Partner

10/10

Exceptional

19 May 2022

Peter John

Overall immaculate

Leisure Self

10/10

Exceptional

14 May 2022

mahan

Super hotel

Super sejour. L’hotel est propre et les employés très sympathique ! Ils parlent français allemand et anglais. Super petit déjeuné à volonté !! J’ai vraiment passé un agréable sejour

Friends_and_family Friends

10/10

Exceptional

03 May 2022

Marian Daniel

Had a really good time staying at this hotel and would definitely recommend. It had really good facilities, nice staff and an amazing breakfast.

Leisure Friends

8/10

Excellent

29 Apr 2022

Reda

Nice hotel . Friendly and helpful staff at the reception.Very good buffet for breakfast.The only drawback was the fact that we have to pay to have a safe deposit key! A 4 stars hotel should give this service for free !

Self

8/10

Excellent

23 Apr 2022

Catherine Elizabeth

We love how friendly the staff were
Wish we had English language or subtitles on tv.
Had a lovely time

Leisure Family

8/10

Excellent

01 Apr 2022

Ann

Nice hotel with comfortable room. Has to pay extra for safe which I think would be better to be included. But very nice stay thanks.

Leisure Family

10/10

Exceptional

13 Jul 2021

Verified traveler

The facility of the hotel and the staff are very wellcome. Clean and very nice atmosfare around the pool. Quet during the day as you can relax properly and at night you can enjoy live music.
The food in the restorant is wow planty of choice, fresh and delisious.
I recommend the hotel and i will go again.😍😊😊

Leisure Partner

10/10

Exceptional

23 Jun 2021

Martha

Ole Pamplona

We stayed at Pamplona for 3 days. It’s a great hotel with many amenities and centrally located. We specially enjoyed the free breakfast and dinner. The staff is friendly and helpful

Friends_and_family Family

8/10

Excellent

20 Jun 2021

Verified traveler

Sejour plaisant, accueil agréable, personnel souriant et à l écoute, cadre simpa. Je recommande.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2019

Paul

Family reunion in Palma. - A great experience.

My trip to Palma from Canada with relatives from Australia and UK was wonderful and the Pamplona was great. The staff were very helpful and friendly - we all thoroughly enjoyed our stay there.

Friends_and_family Family

10/10

Exceptional

04 Oct 2019

Jennifer

Great Hotel

This hotel is in a good location, not far from the airport or the city of Palma. The staff were friendly and helpful. The breakfast provided was extremely diverse with something for every taste. We would certainly go back.

Partner

8/10

Excellent

27 Sep 2019

Verified traveler

The soft drinks in the mini bar were included in the room price.
Cava was available at breakfast if you wanted it - bit early but nice touch.

Leisure Partner

6/10

Pleasant

27 Sep 2019

Happysleeper

Wasn't there long enough to comment objectively. Was in Spain on business, it was a place to sleep for 2 nights. Nice property though!

Business Self

10/10

Exceptional

26 Aug 2019

M J CLIFTON

Lady at the reception when checkin was very nice and helpful. All over stay was amazing would definitely recommend...

Friends_and_family Family

6/10

Pleasant

12 Aug 2019

Tony

Almost perfect

The hotel is very nice and clean and reasonably modern compared to others in the area. The food is of a good quality, well above average. The staff are very friendly and helpful.
My one gripe was that there was no room available to shower on the last evening before flying, due to the 1130am checkout.
My son and I were left to shower and dress at the poolside prior to flying.
In 30 degree heat this exercise was a waste of time.
That and the beds were it very wide when used as a twin. Reminded me of our caravan single bed size.
Overall the hotel and food is four stars easily. The beds not so much 4star.

Family

2/10

Poor

07 Aug 2019

Verified traveler

Dirty, small and staff not friendly.

Big cockroach in the bathroom in the middle of the night, AC not cold, hard bed, tiny room, floor always feel dirty even after cleaning, rude front desk staff, but the bar waiters are lovely.

Family

8/10

Excellent

13 Jul 2019

Verified traveler

Floating bean bags in pool were cool. Breakfast excellent choice.

Leisure Family

8/10

Excellent

05 Jul 2019

Kieran

Good modern hotel and staff. Nice pool, and able to get a sun bed.

8/10

Excellent

05 Jul 2019

Claudia

Wonderful hotel

Lovely 5 night break. 3 minute walk to beach and beach bars and restaurants. Short number 25 bus ride to Palma town and number 21 short bus ride to airport. Food and restaurant are very nice. Pool area a little quiet for me but also very lovely. Bar in evenings is quiet unless there’s a singer. I know some people prefer a quieter and relaxing atmosphere but I prefer it to be a little more lively. I like to use the gym and was looking for this amenity when choosing my hotel but the gym area is my one complaint. It has no fan or air con and very little working equipment. Running machine didn’t even work. Other equipment is very old. All hotel staff and their service is great and I can’t fault anything else about this hotel.

Partner

10/10

Exceptional

22 Jun 2019

Verified traveler

It was a family holiday the food was very good quality and a big variety.
Staff were excellent and very pleasant but a lot of heavy drinking by young men around the pool.

Friends_and_family Family

6/10

Pleasant

09 Jun 2019

Manal

Not what I expected for a 4 star hotel...

I can say that this hotel was less than expected. House keeping and hotel services was way less than I expected. I would not come to this hotel again or recommend to a friend. This is the first hotel I encounter that charge money for using the safe box in the room... I think they cam improve their customer attitude and be more helpful. Again, front office staff was rude and not accommodation customers as they should. I witnessed this issue as I was in need to print my boarding passes and was not assisted to complete this job. Also, I saw one customer asking for a taxi but was not assisted or attended to properly. Staff was not helpful. In a positive note, we liked the breakfast.

Family

6/10

Pleasant

12 May 2019

Ray

Hotel was well situated just a minute or so from the beach, staff were very helpful and obliging. Room was comfortable and cleaned daily. Only complaint would be the open see through to the bathroom idea!! Don’t really want to see my partner in the shower or on the loo. Very easily resolved. Other than that had a good week at pampalona. Obscure the bathroom window and I may even return

Partner

10/10

Exceptional

08 May 2019

Verified traveler

Amazing

Great location and great hotel

8/10

Excellent

30 Apr 2019

Audrey

My stay in Palma Mallorca.

Hotel was very nice. The room was a good size.breakfast was great.
Only one complaint that the room was not as clean as we expect,it was dirty under the bed,plus all the cusions were not very clean.
The reception staff were very very helpful.
The one thing the Hotel did lack in was a first aid box,plus a staff member who should be trained in first aid.
I didn't think the fire exit were explained where exits were from the rooms
I would use this hotel again.

Family

8/10

Excellent

24 Apr 2019

Verified traveler

The breakfast bar was spectacular with it's various food selections and on hand staff.

Leisure Family

10/10

Exceptional

24 Apr 2019

Gareth

Chilled out hotel

A modern, classy mid-size hotel that made for a really pleasant stay without breaking the bank.

The hotel is situated 1-2 streets back from the main sea front with its super sized hotels. For us this gave a much more relaxed and peaceful vibe while still being only a 3-5 minute stroll from the beach.

We were upgraded to a junior suite :-) which I admit would lend itself to a favourable review! The room was clean, modern, spacious and freshly decorated with a balcony and pool view. The pool area was great, again with a modern trendy design. There were lots of different lounging options and shade/sun combos. The double day beds were a great option and a nice touch. The theme of seating options extended to the terrace in front of the bar.

Staff were friendly and helpful with a waiter/ess service to your sun lounger round the pool.

With a spa and gym and nightly entertainment there was not much that was missing really.

Partner

8/10

Excellent

22 Apr 2019

Verified traveler

Very clean and with a friendly staff! Simple furniture, great breakfast e great location.
Blonde lady at the restaurant it’s a hard working lady always walking around and cleaning plates while others just passed by and ignored!

Leisure

10/10

Exceptional

21 Apr 2019

Sarah

Great Hotel

Excellent hotel, clean, lovely food. Not many english there, 90% german. Could do with english channels on tv. Opted for junior suite, great value. Room wasnt big though as you’d expect for a suite.
Partner couldnt find a bar with English football.
Highly Recommended, as long as you dont mind being in a german resort.

Family

10/10

Exceptional

18 Apr 2019

AlixD.

The receptionist Luis was EXCELLENT he helped us so much with the area and also getting the best out of our reservation, he was very attemptive and accommodate us really well!!! The room
Was comfortable and the breakfast was great!

Leisure Friends

8/10

Excellent

16 Apr 2019

Andrew

Nice hotel, great breakfast!

Good location, close to the beach and lots of restaurants. Best breakfast I have had at a hotel, huge choice of food. Bedroom was rather hot, we later discovered that when we put the air conditioning on, it was blowing out hot air instead of cold! Toiletries provided, although no conditioner. Staff seemed very helpful and overall would recommend this hotel.

Family

8/10

Excellent

14 Apr 2019

Jessica

Good location. Only thing no parking in the hotel, so need to look for parking in the surounds

Business_and_leisure Self

6/10

Pleasant

12 Apr 2019

Verified traveler

We arrived, as expected, at around midnight to find that our room for 3 was only made up for two: no bedding on the sofa bed and no towel. This reduced our exhausted 9 year old to tears.
I went back to reception, explained the situation and the first thing the receptionist said was that I hadn't paid the €1.66 tourist tax. Which he hasn't asked me for, and I had assumed he had added to the room bill when I paid it on arrival. Once I had given him some change he went off to get some bedding and handed it to me. I then discovered that there was only an undersheet on the bed which was too uncomfortable to sleep on, so my daughter slept between two duvets and we slept under a single duvet.

Leisure Family_with_children

8/10

Excellent

11 Apr 2019

Anna

April 2019

Lovely hotel, food is fabulous. In a junior suite which was good just not enough storage for 3 adults with cases. Doesn't have any UK TV channels, not that I go on holiday to watch TV but it is handy to have.

Family

10/10

Exceptional

07 Apr 2019

Verified traveler

Great location at a good price. Downs - No English TV and no tissues in the bathroom. Other than that can't fault the hotel, excellent breakfast and entertainment thrown in.

Leisure Friends

6/10

Pleasant

30 Mar 2019

Verified traveler

The hotel is in good condition. While there is a hot room there is no true \"Spa\" per se. Also I could find no evidence of a massage service. The pool area is good. Good breakfast selection. However I would suggest offering more Iberian cheeses and meats.

Leisure Self

6/10

Pleasant

18 Oct 2018

Ann

Looks Good.

First impressions were good but our room wasn't what I would have expected from a 4 star hotel. There are lots of hotels in the area that would have been much better.
There are lots of bars and restaurants in the area and its an easy walk to the beach.
It's not a hotel that I would recommend.

4/10

Poor

28 Sep 2018

Kat

The staff are fantastic and the food was good. It’s also in a great location but the room I had was so old and tired and it was also dirty. There was stuff all over the back of the curtains and the bedding cover was like an old blanket. Not at all how the pictures show.

10/10

Exceptional

18 Sep 2018

Verified traveler

Hotel lovely modern clean. Rooms a little small.

Staff very welcoming and helpful. Great cocktails. Very comfortable sun beds and plenty of them. Great ‘floating beds’ in pool.

10/10

Exceptional

14 Sep 2018

Denzil

Great Place to Enjoy your Holiday

Good Hotel with a wide range of facilities. Nice Rooms

8/10

Excellent

31 Jul 2018

Verified traveler

Nice modern hotel, lovely pool area

Close to the beach and restaurants, only down side, they didn’t change the bed linen all week and didn’t provide clean glasses every day, the room wasn’t swept or hoovered all week either

10/10

Exceptional

28 Jul 2018

Dejan

Excellent hotel

Stayed for one night on our way further north. Great little hotel.

Family

10/10

Exceptional

11 Jul 2018

Verified traveler

close to beach restaurants and shops

Beautiful hotel in quiet location. Staff very friendly and attentive. Would thoroughly recommend a stay here

8/10

Excellent

04 Jul 2018

nari

Very spacious and clean.

The hotel and staff, overall, is quite pleasing. However, the bathroom is rather small and the toilet and bath were very low for me to get out of the bath and toilet. I found that the bath room was not very clean. The sun loungers were also low for me to use them. I had to resort to a chair with two cushions. Overall, I shall use the hotel again. The food was not very exciting. Out of four days of my stay, there no cucumbers in the salad bar.

8/10

Excellent

18 Jun 2018

R

Nice Stay

Friendly , relaxes environment but I never had to pay 30€ to use the safe box in a 4 star hotel !

8/10

Excellent

16 Jun 2018

Nate

The hotel was in a good location - close to beach, bus stops and shops. Staff were friendly and the overall appearance and facilities at the hotel were good. The breakfast buffet had a very good range of good quality options. The room was a good size and comfortable. I didn't use any of the other facilities (pool/spa/exercise room) so can't really comment on them.

Whilst the room was clearly tidied every day, i didn't feel as though it wasn't cleaned as thoroughly every day as it could have been (e.g. bin not emptied every day), though this is more of a minor observation and did not have an effect on the enjoyment of my stay.

The main issue i encountered was the noise level in the evening and at night. There was live music being played very loudly outside my room until quite late at night. Whilst the music was of a reasonable quality, i hadn't been expecting it to be as loud as it was, or to go on as late as it did. It meant that trying to go get to sleep before around 11pm was not possible for me, so i had to readjust my habits whilst i was there. I also found that the people in the neighbouring rooms would come back to their room at around 3am each night, which also meant getting a full nights sleep was impossible for me (though this could happen anywhere you stay, so it wasn't really the hotels fault)

10/10

Exceptional

28 Apr 2018

Verified traveler

The room was very comfortable and the staff were helpful. The hotel is in a convenient location and we would happily stay again

10/10

Exceptional

27 Apr 2018

robert

Hotel Pamplona Play Palma

Nice people always smiling would go again

Partner

8/10

Excellent

14 Apr 2018

Verified traveler

Brilliant location!

The hotel is very clean and modern. It is 5 minutes by taxi from the airport so makes it a great place to stay if your visit is short. The food was very good and with lots of choice