BG Java

Spain , Majorca
CAN PASTILLA, Calle De Goleta, S/N
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Marinet

Yes

Partner

10/10

Exceptional

11 Mar 2026

Darren James

Great value for money, easily accessible for Palma City and handy for airport.

Self

2/10

Poor

09 Mar 2026

Jordan

We arrived at the hotel on Friday 6th March at around 9:30am. The check in process was fine and we were handed our key. We entered the room to find our request for a double bed instead of two singles was ignored. The room was very small for what we expected and it was clear it hadn't been stayed in/cleaned for a while as there was dust build up on the sides and the telephone. The shower was terrible with extremely low flow rate and erratic temperature changes.

The staff in the bar area were very poor. We tried to order drinks at the bar to be told no go and sit down and we will take your order and bring them to you. They took our order but the drinks never arrived. After around minutes of waiting, we went to the bar and AGAIN were told to go back and sit down and they would bring them over, and yet again they didn't arrive. We had to go back for a second time and we refused to go back to the table until they made the drinks which they eventually did. On top of that, one of the drinks was then wrong!

The worst part was when we came back to the hotel at around 11:20pm and asked reception for some water which they REFUSED, saying they don't have any. Their excuse was the bar was closed and they couldn't get it and the night staff didn't know where the water was.

Completely shocking experience and we will never be returning.

This is not a 4 star hotel - this is a 1 star hotel in disguise just because it had a swimming pool.

Partner

10/10

Exceptional

02 Mar 2026

Mehroz

Very friendly, helpful and professional staff! Amazing hotel, great view, pool, breakfast with so many options, very convenient in terms of transportation 👍 would definitely visit there again.

Self

10/10

Exceptional

28 Feb 2026

Gabriele

Das Personal war zuvorkommend

Partner

10/10

Exceptional

21 Jan 2026

william

Fantastic breakfast and sea view

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Michael Chukwudi

The Front office/ concierge could be better with polite and friendly words and approach.

Business Self

6/10

Pleasant

18 Nov 2025

Byron gregorio

Wouldn’t stay again. Front desk said no other rooms were available and assigned first floor despite the fact that half of the hotel was empty. Pillows are horrible. No proper blanket just a bedding sheet in lieu of blanket which is absurd. Not sure how is this a 4 star hotel.

Leisure Self

8/10

Excellent

17 Nov 2025

Karen

Good breakfast. Nice hotel. Friendly staff.

8/10

Excellent

14 Nov 2025

Jörg

It was a pleasant stay overall, especially in relation to its price. The Hotel is nice and clean, and the staff is very friendly and helpful. Breakfast and lunch are great.
The Hotel is situated near airport with good connections.
It seems the hotel need some minor renovations.

Friends_and_family Friends

10/10

Exceptional

13 Nov 2025

Håkan

Trevligt hotell med bra läge

Partner

10/10

Exceptional

09 Nov 2025

Bernard

Tout était impeccable

Friends_and_family Family

2/10

Poor

08 Nov 2025

Jan Robinson

Checked in a bit early 2:30pm and when i went to my Room, it was freaking hot! I told the housekeeping as she was cleaning room next door to look for my room and she also said my room was hot and she set the aircondition up. I went out to explore the neighborhood and came back after 2hours and it was still hot, complained to reception and they asked if i opened the sliding door i said i did not. They asked me to go back to the room and the engineer will come fix it, 20mins have passed no one came, called reception and finally after 30mins waiting engineer came but he cant help me. So i asked for a different room and they kinda disagree that room was warm. They give me cheaper room with better aircondition. Staff was rude. And i habe booked for ocean view, they gave me cheap and no view room. Highly disappointed!

Self

10/10

Exceptional

05 Nov 2025

sadia

Eggs were freshly made, the bakery is not so fresh and coffee is not good. If you are a coffee person don't try it! Get the English breakfast tea instead. Food and its ingredients should be labelled so people from all over the world can choose.

Friends_and_family Friends

8/10

Excellent

04 Nov 2025

Karen

Staff were great really friendly and helpful , rooms were clean and bright

Self

2/10

Poor

03 Nov 2025

ilia

It's been a while that i have seen a place so neglected and mismanaged. Literally falling apart. The balcony rail broken and held together with pieces of duct tape. Charges for borrowing a kettle and for keeping luggage. Wake up, gentlemen, your business is sinking!

10/10

Exceptional

26 Oct 2025

Mark

Exellent hotel for those looking a nice quiet stay in beautiful Mallorca, staff were lovely and helpful, can Pastilla is perfect for a relaxing time near the city, easy access to the airport and the city centre, had looked at hotels in s'Arenal but glad I didn't go there much more crowded, busy and noisey. Only poor part of the hotel was the indoor pool, gym and sauna/steam room area, sauna/steam room is literally only big enough for 2/3 people you could squeeze in five I suppose but would not be very comfortable or nice and they charge €12 to use either which is a bit over the top for what it is tbh, indoor pool is small and the tilimg is patchy and in need of some renovation but still usable. Overall a nice hotel, quiet, good food and a block from the beach, 2 mins walk, I would be happy to go back.

Leisure Partner

8/10

Excellent

23 Oct 2025

Ireri

La recámara
Solo hacía las canas no se veía .que la
vel baño

8/10

Excellent

11 Oct 2025

Jose

Only stayed the one night but was impressed with the hotel! Will definitley be returning in the future to stay for longer

Leisure Partner

4/10

Poor

04 Oct 2025

Kambiz

Hotel had 3 type of standard rooms, no view, partial view and full view.
I paid for full view and received a room in first floor with no view . When I complained hotel reception showed me the reservation sheet which had no place to indicate what kind of view.
Paying more for view is scam.
By the way they have safe box in room but you have to rent its key.

10/10

Exceptional

30 Sep 2025

Olena

Beautiful view over sea.very clean.staff is very welcoming, polite and kind.Nice design. Great area around the pool.liked to have the breakfast outside.definitely will back again and recommend to friends

Leisure Friends

8/10

Excellent

30 Sep 2025

Sue

Lovely clean room nice hotel overall

Leisure Partner

10/10

Exceptional

25 Sep 2025

Betsy

Clean rooms , modern updated lobby , nice staff

Leisure Partner

8/10

Excellent

25 Sep 2025

Catherine

Nice and clean and staff friendly and helpful.

8/10

Excellent

22 Sep 2025

Anne Mette

We had a Very pleasent stay. The breakfast was Nice, not too many people. Would love Cava everyday and not just sunday though.

Busstop to Palma just outside. Supermarket and Beach 2 minutes away.

The staff was Friendly but no more than that. But the staff on nightshieft seemed like he did not like his job both times that we met him.
Would recomend this hotel anydag though.

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

Anoop Nagesh

Good bus connection and close to the beach. Plenty of restaurants nearby.

10/10

Exceptional

17 Sep 2025

Michael

The Java was very nice and clean and convenient for our short stay! We also used their airport taxi- quick and friendly!

10/10

Exceptional

16 Sep 2025

Poh Yin

Good location for travel to Palma and collection for tours. Nice hotel. Lift could do with an update. Had a great stay overall.

Leisure Family

10/10

Exceptional

16 Sep 2025

Emely

Very nice and clean stay.

2/10

Poor

14 Sep 2025

Lotte

Ikke pengene værd !

Dårligt mad, dårlig service - Fra reception til tjener der er ligeglad med gæsterne

Partner

4/10

Poor

08 Sep 2025

Janne

Very dirty rooms

I came to a very dirty room, and despite I told the reception twice, nothing happened. Only clean towels. It hadn't been cleaned for a long time. On our departure day, we had early breakfast. The coffeemachine was broken. I asked to go to the restaurant for a cup (they were almost opened) and he said; no, that is not my problem. The service was just not good enough. The poolarea was nice and the service in top. I just can recommend this hotel and so sorry that I didn´t choose another.

Friends_and_family Friends

8/10

Excellent

04 Sep 2025

Sylvia

Clean room ,great balcony with beautiful views

Leisure Partner

8/10

Excellent

28 Aug 2025

Brigita

Rooms are small but clean and have a nice view from the balcony.

Family_with_children

10/10

Exceptional

07 Aug 2025

Alfred

We had a wonderful stay at this hotel! The location is incredibly convenient — everything you need is just steps away. There’s a shopping center nearby for anything you might need, and La Palma is absolutely beautiful and easy to access. The area also has plenty of great food options, which made dining a breeze. Overall, a perfect spot for a relaxing and enjoyable vacation.

Leisure Family

10/10

Exceptional

02 Aug 2025

Conrad

Family of 3, did the half board option and the breakfast and dinner options good and varied each night.

Room amenities were good and looked contemporary.

A few minutes from the beach, local shops and bus stop outside hotel made it convenient to travel to town or airport.

Staff were friendly and always helpful.

Leisure Family_with_children

8/10

Excellent

22 Jul 2025

Hollie

It was a nice stay with most of the staff members friendly. The rooms say they are soundproof yet we could hear people in rooms on both sides. The keycard didn’t work on the door into your room more than half the time and I saw others having this issue too. They don’t give you much information on the hotel when you get there so you have to work it out by yourself. We also got trapped in the elevator for a little bit as it went out of service while we were inside. The food was nice and the room was good with a nice balcony and sea view. The hotel was clean inside. The pool had a green tint around the outside so it might need a clean or Atleast a check to see why it’s green. But other than that it was a nice stay with good service from the pool bar and lots of places to sit in the sun as well as in the shade or indoors.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Richard

Great hotel and excellent staff

Great hotel. Stopped her a couple of times now and would certainly keep coming back. Staff are very friendly and attentive

Friends_and_family Family

8/10

Excellent

10 Jul 2025

sharon

2 min walk to beach,clean hotel great selection of evening food and snack bar is great ,good food for good price . Plenty of sunbeds available.

Leisure

8/10

Excellent

06 Jul 2025

Shannon

We booked this hotel due to having a 7 am flight. The room was small but clean. Shower is interesting, water goes everywhere. You need to mop when you are finished. We had a rental car and were fortunate we found one of the four spaces open. I did see that there was a lot of parking around but not sure how easy it is to find an open space. Great restaurants within a very short walk along the beach boardwalk. Reminded me of a small South Beach in Miami, Florida but nearly as busy.

Leisure Family

10/10

Exceptional

05 Jul 2025

Benny

It was a excellent hotell with very good location and the food was very good, perfekt breakfast. Very nice room high standard and very clean and verybcomfortmbeds of sleeping, we Will for sure return!

Partner

8/10

Excellent

01 Jul 2025

Laurie

No parking on site

We had a nice stay but Hotels.com shows on site parking. There were only 4 spots for 226 rooms so we had to park on street and it was not a safe area.

Friends_and_family Family

8/10

Excellent

01 Jul 2025

Laurie

No parking on site

We enjoyed our stay but Hotels.com shows parking available on site, however, there are only 4 parking spots for 226 rooms and the area was not safe for street parking. We would have chose another hotel if we had known this.

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Phyllis

It was a nice place to stay for getting to and from the airport and Port de Soller.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Carlos

A very nice hotel for the price. Close to the beach and very relaxing.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Joanne

Great location , just loved it , will definitely go back

Leisure Family

10/10

Exceptional

22 Jun 2025

Anne

Grear

Self

6/10

Pleasant

21 Jun 2025

MARIELA ROMINA

If you looking juat a place to sleep ans have something to eat not woaw is ok
Location is perfect quiet beach justb5 min walk swiming pool to small long que for a egg omelette in the morning just the hotel need to improve that never see that in any hotel only one staff doing omelette fry eggs scramelet all atvthe same moment and long queu waiting to get your eggs on the morning food is ok have lot of choicea but not woaw. Cleanning ok not woaw and hotel need improvement. But for sleep and shower is ok

Leisure Partner

10/10

Exceptional

19 Jun 2025

Eduardo Adrian

Wonderful hotel , the staff are amazing, kind people and friendly. The food is fantastic and wide variety, we stayed there 9 nights and definitely we are planning to come back soon.

Leisure Family

10/10

Exceptional

13 Jun 2025

Charles

Rooms are compact, but contained everything we needed. Pool was great!

Leisure Family_with_children

8/10

Excellent

13 Jun 2025

Thomas

Clean room and bathroom, great view, and very good breakfast. We got two single beds even though our reservation said “double bed” and the reception staff were okay at best.

Leisure Partner

8/10

Excellent

10 Jun 2025

Krzysiek

Good hotel, good food, 2 min from the beach. Bus stop to airport and Palma right next to hotel. Check in 4pm (a little bit late if you are arriving early and check out 11am a little bit to early... still fantastic stay.

Leisure Self

10/10

Exceptional

06 Jun 2025

sneeta

Really liked the hotel, had everything one needs, food and drink at the bar was fantastic and reasonably priced. Buses go to the city and airport right opposite the hotel. Beach with all shops and restaurant round the corner from hotel. Comfy beds and lovely view from balcony. All staff
Friendly and helpful. Made my holiday very enjoyable
Thank you.

8/10

Excellent

04 Jun 2025

Lady Thess

Enjoyed our stay. Loved the food and proximity to the beach.

Leisure

8/10

Excellent

01 Jun 2025

Tino

Great staff very helpful and location was only walking distance to beach and also airport is 10 minute drive with taxi :).

Business Partner

10/10

Exceptional

31 May 2025

Philip

Very nice. Great staff and very accommodating to cyclists.

Leisure Self

6/10

Pleasant

30 May 2025

Katarina

Very loud music (and not so good) in the late nights, hard to sleep. To few cofee machines in the morning. Breakfast starts to late (8 am) so the cues are very long.

Partner

10/10

Exceptional

29 May 2025

Anne

Very convenient location. Hotel is close to the airport but we didn’t hear any planes. Bus stop is right outside the hotel. Breakfast was varied (inc. made to order eggs and pancakes) and good.

10/10

Exceptional

28 May 2025

Elke

close (but quiet) distance to airport and a block from beach, close to Palma.. great amenities. Breakfast and dinner buffet included in our room rate was excellent. Excellent location. Friendly and efficient staff. Spacious pool deck and rooms with balconies.

Business_and_leisure Partner

10/10

Exceptional

27 May 2025

Nelida Maria Silva

I love this hotel so good

Leisure Self

8/10

Excellent

25 May 2025

Barrington

Great stay, would stay again. Very close to the beach and the many different restaurants.

Leisure Partner

10/10

Exceptional

25 May 2025

Nina

The room was always clean. The staff, from the reception to the maids to the waiters, are very friendly and always smiling. It is really safe for solo travelers. The beach is 2min walk with so many restaurants and options. If you don’t feel okay to go to the town to party’s,there is live music at the hotel with great atmosphere and great performances. It was beautiful experience and I can say - till next time. I will totally recommend this hotel ☺️

Leisure Self

10/10

Exceptional

23 May 2025

Helene

Great stay near the airport

Good location and lots of parking spots around

Partner

10/10

Exceptional

19 May 2025

Elke

Quick drive from airport, a block to the beach. Polite staff, clean property. Spa, pool and well maintained grounds. We enjoyed great breakfast buffet and dinner buffet in large dining room and optional outside seating by the pool. Outside bar is spacious.

Business_and_leisure Partner

2/10

Poor

19 May 2025

Sharmila

Phone in room was not working when I arrived and had to be replaced by technician. Glass door to bathroom could hardly be opened and was scraping on the floor and had to be fixed. German cyclist (man) exposed himself and took a bath in the swimming pool in front of myself and other guests and hotel staff made excuses for this as they make a lot of money from teams of cyclists that stay with them every year. Overall, not professional and customer service needs significant improvement. Large gap below railings on the stairs, through which a child or person could fall through. Numerous issues of health and safety that need to be addressed without delay.

Leisure Self

6/10

Pleasant

17 May 2025

Elodie

Room service is missing

It was okay but not coffee machine or tea in the room and neither in the reception. No drinks after the bar is closed .
This hitel is really big and clean . Room service is missing really. The personnal is really kind

Friends_and_family Friends

10/10

Exceptional

15 May 2025

Aurélie

It was great. Very clean. The only thing is we had two small bed instead of a king size

Partner

8/10

Excellent

14 May 2025

Seonghun

A hotel near the airport with swimming pool. That's it.

Partner

4/10

Poor

11 May 2025

Oscar

Would not allow me to use air conditioning

10/10

Exceptional

10 May 2025

Anna

Based on what we paid for this hotel I didnt expect too much, but we were happily surprised. Spacious very clean rooms, lots of space to chill both inside the hotel and around the pool areas. The breakfast was a massive spread with lots and lots of options.
I would happily go back to this hotel.

Leisure Friends

10/10

Exceptional

07 May 2025

Gabriela

Everything was really lovely. Staff were very helpful when asked about directions. The room was clean and and the water temperature and pressure in the shower was amazing. We used the Wellness center and had a great time in the jacuzzi and pool when the weather was not great for the beach. The only downside is they didn’t have basic amenities like toothbrush and you had to pay 10€ deposit for extra towel.

Leisure Friends

8/10

Excellent

01 May 2025

Maria

Muy bueno todo, podría calificarlo de excelente pero, hubo 2 detalles que no estuvieron a la altura. Tuvimos un inconveniente con Iberia, quise llamar desde el hotel al call center y se me informa que a lineas que comienzan con 9 no podia...¿? dije que no podía creer en un 4 estrellas. En recepción se me recomienda dirigirme al aeropuerto, cogimos taxi ida y vuelta y en el aeropuerto no había oficinas de Iberia con atencion al cliente. Información que si no estas seguro de ella, no puedes aconsejar tal cosa. Es tiempo y dinero que el turista pierde, en mi caso además el stress que vivimos. Demás 10 puntos.

Partner

8/10

Excellent

27 Apr 2025

Beatrice

Good Hotel

The stay was very comfortable. Music was a little loud from the bar as we wanted to sleep around 9 for an early flight but it was bearable. Beds were comfy, although would have liked a second pillow. Adequate amenities.

Partner

2/10

Poor

26 Apr 2025

Willow M

Housekeeping opened my room door before 9am, when I was sleeping. I even locked the door and did not just close it. Check out was 11 am. Shower is not closed and have to be careful not to get water on the floor. Front desk was nice in person but very rude when on the phone. When I called about the housekeeper opening the door I was met with hostility.

Business Self

8/10

Excellent

26 Apr 2025

Lynn

it would be good to raise the walls between the rooms on the balcony

Leisure Self

10/10

Exceptional

26 Apr 2025

Sam

Very good

Partner

10/10

Exceptional

23 Apr 2025

Barbara

This is a fab hotel. Food was excellent..so handy to the beach and palma city

Leisure Family

8/10

Excellent

21 Apr 2025

Ceren

Not too bad

The hotel was well maintained, though a little old and could do with some modernisation - the two very small lifts were a choke point at busy times, especially with lots of guests bringing their bikes up and down to their rooms taking up the whole lift.

The buffet dinner was OK, though fir thr price, €20 per person not including any drinks, there are better value restaurants very close by. Also, dinner stops being served at 10, which is quiet early.

The bike rental options at the hotel were great, and the area is fantastic for leisurely ridea along the sea front.

The view from our hotel room on the 7th floor was lovely, and the sound of the waves breaking on the shore is lovely in the evening.

The hotel staff were very helpful, especially those on the front desk.

The pool looked lovely and clean, but was a a touch cold given it is outside and not heated, and it was Easter.

The hotel was really good value, and the breakfast spread was very good, especially given it only cost £4 per person.

Partner

10/10

Exceptional

21 Apr 2025

charlene

Génial

Super séjour, buffets petit dej et soirs super, personnels très bienveillants

Partner

10/10

Exceptional

16 Apr 2025

Julie

Fab hotel 3 mins to beach front. Fabulous pool area. Lovely staff. Comfortable sea view rooms.

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Beverley

Love the pool terrace and bar. Great views. Easy to walk into the town

Leisure Self

8/10

Excellent

01 Apr 2025

Herbert

We were in the 7th floor and the view was wonderful. Kite surfers putting on a show. Don't pass on the Breakfast. Huge spread that includes Champaign. A lot like a Cruise Ship Breakfast. Our only negative is that the shower floor was very slippery. We used a towel on the floor. And during a shower the water temp would get way too hot for a couple seconds at a time,

Leisure Partner

10/10

Exceptional

30 Mar 2025

Mr C A

Football Stadium Visit

Excellent hotel one of the best Hotels.com hotels I’ve stayed at couldn’t fault it, the room the staff the food in the restaurant was first class definitely recommend and definitely going back

Self

10/10

Exceptional

23 Mar 2025

Jean

Excellent hotel

Fantastic hotel, very clean and comfortable with all amenities needed, amazing food at breakfast and evening meal. Very friendly staff. We have stayed at this hotel 17 times over the past 20 years.

Partner

10/10

Exceptional

22 Mar 2025

Kira

1 Nacht vor Rückflug

Wir waren eine Nacht hier , es war sehr sauber und das Personal sehr freundlich, nur einpaar Schritte zum Strand und zur Strandpromenade, Essen hatten wir nicht gebucht, da wir morgens früh zurückgeflogen sind. Aber das Hotel macht einen sehr guten Eindruck.

Partner

6/10

Pleasant

19 Mar 2025

Verified traveler

Good location hotel, overall clean and standard rooms, unfriendly concierge / service

Self

4/10

Poor

17 Mar 2025

Joanne Susan

The Hotel was fine. Modern, clean. It is in a good location. The reception staff were extremely rude and arrogant towards me because I requested a cup of tea. I wanted to pay for the tea but was greeted with arrogant behaviour and unfortunately we ended up having a full scale row. Yes because I requested a cup of tea. You can see from this that there are no drinks facilities in the rooms. Eventually this was rectified and they went above and beyond to compensate but the whole incident was so unnecessary and very upsetting for me. Due to this I would not return.

Leisure Partner

10/10

Exceptional

09 Mar 2025

susan

this hotel is right by the ocean and across from the aquarium

Leisure Partner

10/10

Exceptional

08 Mar 2025

JAVIER

10/10

Exceptional

03 Mar 2025

Zbynek

Zbynek - cycling holidays

Excellent location, good standard, helpful staff, good food

Friends_and_family Friends

2/10

Poor

29 Dec 2024

Evelina

Nothing else to say.

8/10

Excellent

29 Nov 2024

Saneesh

Good property near to Airport.

Leisure Family

10/10

Exceptional

21 Nov 2024

Shirin

Best stay

It was such an amazing hotel with a fantastic sea view. Breakfast was really good

Partner

10/10

Exceptional

20 Nov 2024

niamh

Friendly modern hotel, great facilities, short walk to beach, good food, great breakfast

Leisure Family

8/10

Excellent

20 Nov 2024

Verified traveler

Nice view from to hotel close to Beach, lot to chose from when having the breakfast or evening buffet.

Partner

10/10

Exceptional

16 Nov 2024

Andrew

Great indoor & outdoor pool, lovely breakfast, friendly staff

Leisure Self

10/10

Exceptional

15 Nov 2024

Daniele

BG HOTELS THE BEST

THE STAFF WERE 100% HELPFUL KIND AND MAKE ME FEEL WELLCOME.HIGHLY PROFESSIONAL COSTUMER SERVICE.IF YOU VISIT MALLORCA.DONT CHOOSE ANYWHERE ELSE TO BE.

Business

10/10

Exceptional

14 Nov 2024

roman

Staff and service

10/10

Exceptional

10 Nov 2024

Verified traveler

What most people don't know about this hotel...

Pool area was a very relaxing area to hang out at. But the best part was the indoor pool with strong jets in the Wellness area ;) It's by the gym.

Breakfast buffet was a great deal.

Self

10/10

Exceptional

05 Nov 2024

EDWARD

Everything was great apart for the in door pool could do with a bit of doing up

Partner

4/10

Poor

04 Nov 2024

Lorraine

Ils ont décidé d'arrêter l'air conditionné parce que c'était le 1er novembre et que pour eux l'été était fini, peu importe la météo, les 2 dernières journées il faisait très chaud, notre chambre était plein soleil toute la journée et impossible de dormir dans de telles conditions.

Leisure Family