BQ Apolo

Spain , Majorca
Can Pastilla, Miguel Massuti Alzamora, 28
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100 reviews shown

8/10

Excellent

05 Nov 2025

Britta Bettina

Yes

Leisure Self

10/10

Exceptional

02 Nov 2025

ilia

Nice view and good service

10/10

Exceptional

31 Oct 2025

Kinga

Very clean room, bed really comfortable and staff helpful and kind. Muchos gracias!

Friends_and_family Friends

10/10

Exceptional

29 Oct 2025

Joanne

Friendly staff, Spotless room, excellent breakfasts , lovely pool area. Very handy for the beach.

Leisure Family

10/10

Exceptional

23 Oct 2025

Arron

I have stayed at this hotel numerous times now and can’t fault it. Food lovely, rooms perfect and all the staff friendly and helpful. Recommend paying a bit extra for a sea view room

Leisure Self

8/10

Excellent

07 Oct 2025

Tim

Fourth time I’ve stayed here - must be ok😜

Leisure Self

10/10

Exceptional

06 Oct 2025

Dale

Very good

Friends_and_family Friends

10/10

Exceptional

01 Oct 2025

Jacqueline

The location was prime! Right on the beach convenient to all restaurants and shops. I loved my room, it was clean and beautiful with a patio.
I would absolutely recommend!

Thank you for a great stay!

Leisure Self

10/10

Exceptional

01 Oct 2025

Simon

Great location if only slightly noisy due to proximity of airport. Great beach bars around the corner and bus stop 5 min down the road to get into Palma

10/10

Exceptional

30 Sep 2025

Arturo Villarreal and Cynthia M

Great view of the sea from my room.

Leisure Friends

10/10

Exceptional

28 Sep 2025

Jordhanne

Everything perfect

6/10

Pleasant

11 Sep 2025

Isabella

I stayed at this four-star hotel recently and overall had a pleasant experience. The location is great — right by the bus routes and close to the beach, which made getting around super convenient. The outdoor pool was lovely, and I appreciated having the option of an indoor pool as well. My room was a good size for two people, came with a fridge, and had a nice view of the sea and next to the beach. The whole hotel felt clean and well kept.

That said, there were some areas that didn’t quite live up to the four-star expectation. The room sometimes had ants, and the floor wasn’t always cleaned thoroughly. The pillows were quite uncomfortable, which made it hard to sleep well. I was also surprised that there was no complimentary water and no vanity kits provided — both things I would expect at this level.

Overall, it’s a solid choice if you value location, pools, and cleanliness, but a few small improvements could really elevate the experience.

Leisure Partner

8/10

Excellent

07 Sep 2025

Anna

Great location, quick walk to all the restaurants and the beaches. Good breakfast. A bit noisy: you can hear people walking down the hallway at night.

Leisure Partner

8/10

Excellent

01 Sep 2025

Carol-Ann

Lovely room with views of the sea and pool. Pool area is very nice and plenty of sun-beds, good breakfast and nice laid back atmosphere. Downside was no entertainment and aircraft noise. Great for a couple of nights as well positioned for the airport but would not like to spend a week here due to noise.

Leisure Self

10/10

Exceptional

25 Aug 2025

shelly

Lovely hotel. Second time staying and will stay again. Very chilled. Food and drink reasonable. 2 minutes from beach

Leisure Friends

10/10

Exceptional

21 Aug 2025

John

Stayed for 2 nights, nice hotel, close to lots of bars and restaurants, small pool with loungers, pool table and bar

Leisure Partner

8/10

Excellent

14 Aug 2025

Sarah

Enjoyed our 1 nights stay here

Would request not to be on the 1st floor / near reception. The noise disturbed us alot

10/10

Exceptional

11 Aug 2025

Phillip

Weekend break

My mum and i stayed here for 2 nights. Highly recommend. Room was lovely and clean. Great sea view. No water or coffee making in room which was a shame.

Breakfast was great

Pool area was fantastic. Even had a pop up masseuse at a great price

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

chris

Hotel is lovely. Very kind staff, comfortable beds and the best view from my room

10/10

Exceptional

28 Jul 2025

Lynne

Breakfast was excellent, slept well great location

Partner

10/10

Exceptional

20 Jul 2025

Jamaria

Great hotel near the beach (like a 3 min walk). The food was wonderful for breakfast and dinner. They have different options of food every day. Their sangria is delicious for a great price. If you wanna eat at the snack bar, prices are very affordable too. Staff was very nice (except for one guy in the front desk who wasn't nice at all) but everybody else was super nice. The ocean view from our room was beautiful. We just felt the air conditioner took too long to work, but they fixed it and it got a bit better. I was traveling with my 11-old autistic and nonverbal son, and a friend, and it was a great place to stay for my son. The closest beach is also great for kids, very calming waters.

Leisure Family

6/10

Pleasant

11 Jul 2025

Tahee

It's an okay hotel. Not amazing, especially for the price. I expected a little more, but when we arrived our sink wasn't working, the towels had marks on them. The overall atmosphere was just okay. There are some good food places around this hotel.

10/10

Exceptional

05 Jul 2025

Vitaliy

Great breakfast, 5-10 minutes walk to the beach. Excellent sound proofing.

Leisure Family

10/10

Exceptional

03 Jul 2025

Moeez

Close to the airport, relatively safe

No bugs or infestations, all towels replaced well, room service is fast

Business_and_leisure Self

8/10

Excellent

30 Jun 2025

Martin

Helpful staff , Everything worked and was efficient.

Partner

10/10

Exceptional

24 Jun 2025

Helen

A lovely hotel. Staff very attentive and friendly. Perfect venue for a short weekend away.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Simon

Excellent location and breakfast

10/10

Exceptional

21 Jun 2025

Rui

Great staff and service! Good condition overall. Good food and options, it would be great if it had more vegan options but it's not bad. Very short walking distance to several beaches, bars and restaurants. Would be amazing if it had a gym even if small.

Partner

8/10

Excellent

21 Jun 2025

Bradley

Everything what I needed

Self

10/10

Exceptional

20 Jun 2025

Arron

Everything perfect from the food, staff, location. Recommend getting a sea view room for the views

Leisure Self

8/10

Excellent

16 Jun 2025

Katy

Lovely pool area - friendly staff especially the lovely lady by the pool - good selection at breakfast. Clean and comfortable rooms. Nice lunch menu. Short 5 minute walk to town and sea. Easy transfer from Palma.

Leisure Partner

2/10

Poor

06 Jun 2025

Sohail

NO air con,
too noisy to sleep with all windows open
I have some photos of dirty sink , i will uploaded on another review site

10/10

Exceptional

31 May 2025

Lucie

We had a brilliant stay here. The hotel is in a fantastic location, it’s spotlessly clean, comfortable, and all the staff are wonderful! The prices are all really reasonable. The pool is a lovely area and it’s a great location to be able to watch the sunset. We also hired bikes which made for a great day out.
All round loved it and couldn’t recommend it more. Thank you!

Leisure Family

4/10

Poor

27 May 2025

Deep

Just a good for view

10/10

Exceptional

14 May 2025

Mikhail

Close to airport,city and beach

Leisure Partner

10/10

Exceptional

14 May 2025

Marek

Hotel is situated in good spot close to palma but far away from city noise. My room had a beautiful view on sea

Leisure Self

10/10

Exceptional

10 May 2025

Muneesh

Amazing

10/10

Exceptional

28 Apr 2025

Jessica

I have stayed at this hotel 5 or 6 times now and i love it! The rooms are a great size, clean and the beds are comfy. I tend to book an ocean view room and it never fails. Nothing better than sitting on the balcony at night overlooking the ocean at one of the most amazing sunsets ever. Buffet breakfast is brilliant, good selection. Pool area is lovely and the hotel is so close to the bars and restaurants. I will definitely be back!

Self

8/10

Excellent

26 Apr 2025

Joanne

Lovely hotel, very clean, the room was small, but very comfortable with a nice view of the sea
All staff were nice.
It’s within easy reach of Palma

Leisure

10/10

Exceptional

22 Apr 2025

Gerard

Good

10/10

Exceptional

07 Apr 2025

Jenna

Great little stay

Stayed 2 nights with my 2 children.

The hotel was very clean, quiet and had comfortable beds. For saying how close it is to the airport we did not notice the planes.

The location was fantastic...2 mins walk to the beach/shops/restaurants. 7 mins in the taxi from airport.

Food... you get enough choice that you won't go hungry but it's pretty standard for hotels.

The only negative we experienced was that the indoor pool is supposed to be heated but it was still rather cold!

Friends_and_family Family

10/10

Exceptional

06 Apr 2025

Grace

Loved it!

I loved this hotel, I will definitely be coming back! It’s nice and close to the sea the pools are lovely and the staff are friendly. It’s in a perfect location.

Self

10/10

Exceptional

01 Nov 2024

PHILIP L

Room 405

Excellent hotel - fairly quiet as end of season (suited us) great room with a fabulous view. A good breakfast with plenty of choice - great location,very clean, very friendly staff

Partner

10/10

Exceptional

28 Oct 2024

Mai

Lovely hotel

Leisure Self

10/10

Exceptional

25 Oct 2024

Nice stay

Amazing hotel, lovely friendly staff. Food was of a high quality and bar reasonably priced. The room was very modern and minamilist, which didn't have any identity as a Spanish hotel. The bed and pillows were very cosy. The hotel isn't on the sea front, but a short walk away.

Friends_and_family Family

8/10

Excellent

21 Oct 2024

Helen

Room was small but we only stayed 1 night so was fine, but would be cramped for a longer stay. No facility in room to make a drink which was a shame

Leisure Partner

6/10

Pleasant

19 Oct 2024

Kirk

Ok for a night

Ok property, good view of bay, kind service team, cheap for Palma. Sink didn't drain, shower oddly offered only boiling water. Fine for a one night stay before an early flight but not a hotel I would stay in for several days.

8/10

Excellent

04 Oct 2024

Yuliia

Nice hotel, close to beach and restaurants.
At some point A/C unit didn’t work, but it was mid September, so we just opened a balcony (second floor)
It’s better to use public transportation or Uber, because there is no way to park your car nearby

Leisure Partner

8/10

Excellent

22 Sep 2024

Andrew

The hotel could have done with more activity facilities ie a games room or table tennis table . Only a pool table the lounge . Rooms were clean and adequate. Would certainly return to this hotel in the future.

Leisure Partner

8/10

Excellent

14 Sep 2024

Paul

Nice hotel very close to the airport runway so is very noisy. Might not be a great choice if you’re a light sleeper

Partner

10/10

Exceptional

14 Sep 2024

James

Great stay. Super clean with friendly staff.

Partner

10/10

Exceptional

06 Sep 2024

Verified traveler

Great stay.

Friends_and_family Friends

10/10

Exceptional

05 Aug 2024

Daniel

Hotel staff very friendly, hotel is modern and situated nicely with stunning sea views. We paid for half board and were a bit disappointed drinks were not included nevertheless, we probably didn’t read the full print or small print properly. Quiet. Nice dinner/breakfast options. Loses a star because…actually no it probably deserves five stars. Amended.

Leisure Family_with_children

10/10

Exceptional

28 Jul 2024

Kerryn

Perfect few days get away. Secluded but not too far. Family friendly but peaceful. Staff were super friendly. Breakfast was superb.

Leisure Family

8/10

Excellent

17 Jul 2024

Tim

My third stay so far this year - nice and quiet but only 5 minute walk to the bars beach and restaurants

Leisure Self

10/10

Exceptional

15 Jul 2024

Ryan

Lovely hotel, very clean and the staff were all very pleasant and helpful. Convenient location, only a couple of minutes walk to the beach and plenty of bars and restaurants, close to the airport and plenty of buses running in to Palma.

Leisure Self

10/10

Exceptional

12 Jul 2024

Tomasz

Nice hotel

Nice hotel. Good location. Great service. Not too busy. Happy to stay here again. Nice little outdoor pool. No sun beds reservations :) I really enjoyed breakfast.

Self

6/10

Pleasant

09 Jul 2024

Adrian

Rooms are quite compact but clean. Okay for a short stay.

Leisure Partner

10/10

Exceptional

08 Jul 2024

Alena

Good

10/10

Exceptional

05 Jul 2024

Shana

2 euros to take the bus to the airport. A-2 bus. The bus stop is 5 minutes walking from the hotel. It took 5 minutes to get to the airport on the bus. Quick and convenient. If you get an ocean view room, the views are beautiful. We had lovely sunsets.

8/10

Excellent

01 Jul 2024

Taisia

Very central. A bit noisy, good for one or two nights stay. Virtually unavailable parking, as there no place to park when arriving to the hotel as streets are fully packed. Can pay for enclosed parking later.
O

10/10

Exceptional

03 Jun 2024

Iva

Perfect hotel, staff, location, everything!

Leisure Family_with_children

8/10

Excellent

28 May 2024

Tim

My second time there this year - needs some minor tweaks on which I gave my thoughts to the hotel questionairre - will go back again in a few weeks time all being well👍👍👍

Leisure Self

4/10

Poor

27 May 2024

The bed sheets were so smelly that it seemed they hadn't been washed. The bed itself was very uncomfortable, and there was a flashing red light on the ceiling directly above it.

Leisure Partner

6/10

Pleasant

16 May 2024

Elie

Property was good and clean. Staff was okay.

Leisure Partner

10/10

Exceptional

14 May 2024

Irena

Very clean and quiet place!

10/10

Exceptional

03 May 2024

Nicola

excellent location

Leisure Friends

10/10

Exceptional

28 Apr 2024

Christine Ann Vanessa

Great location and friendly staff. A joy to stay there and would definitely choose that holiday again

Leisure Friends

8/10

Excellent

07 Apr 2024

Adele

Lovely clean hotel great location

Super clean
Good bed
Good shower
Nice views from room 209
Only stayed room only
Pool area good
Indoor pool a bonus
Location good for beach and walking
Stayed at Amfora Beach
And would return
Staff welcoming
Only snag piped in jazz music on loop round pool area was too much 😫😫😆

Business Friends

8/10

Excellent

03 Apr 2024

Tim

Decent place - lack of kettle and ancillaries for coffee and tea making - sorted after I spoke to the desk - not busy but I’m sure she hat will change as the summer arrives!

Leisure Self

10/10

Exceptional

02 Apr 2024

Curtis

Parking can be tricky in this neighborhood. We got lucky when we parked right in front of the building. Very walkable to the boardwalk.

Leisure Partner

6/10

Pleasant

16 Sep 2023

mous

What i didn't like at the hotel that you to pay for the safety locker in your room, they dont provide water, so a strict minimum unless you have purchased with breakfast. Beside the hotel is close to can pastilla beach walkable distance, a nice beach if you walk a little bit down to get a better view, cleaner water. Its a very nice area where there a lot of restaurant and night activities. You rent bicycle on site, best options to go around the island is renting a car

Leisure Family

8/10

Excellent

12 Sep 2023

Steven

Great location to Can Pastilla restaurants, bars and seafront (can Pastilla is a great resort to we found great restaurants and nice bars and all reasonable priced), great pool, loads of sun beds, lovely breakfast (loads of choice), pool bar food was great, hotel was clean and modern and the service was first rate. Very minor negatives were having to pay for the safe in the room and the bedrooms were a bit basic (the beds are fine but not super comfy as well) Also if you don’t like plane noise don’t stay in Can Pastilla as it’s only 10 mins from the airport so there are planes flying virtually over the hotel all day (we couldn’t care less and found it pretty cool to watch them so close though!). Overall we had a fantastic time and I would recommend staying here to anyone.

Leisure Friends

8/10

Excellent

09 Aug 2023

Linda

A cockroach flew out

6/10

Pleasant

17 Jul 2023

Rawan

Everything was great about the property, it was also very clean however the front desk staff overcharged my card by 200€! I asked for cash instead because it’s ridiculous to wait one week for the bank to refund me the total amount charged and also pay for the room again in one go. But they refused and they left me with my hands tied with a tight budget on vacation I needed to relax in.

Leisure Self

10/10

Exceptional

26 May 2023

Tawona

View and food

Leisure Partner

2/10

Poor

01 May 2023

Mike

Very poor customer service. We will never stay here again. The cooling system didn’t work, and it’s near the airport flight path so opening doors meant loud noise. We were also concerned about the many birds we heard outside flying in. We didn’t sleep at all. The most important thing at a hotel is the ability to get a good night of sleep. We had one full day visiting beautiful Palma, and it was ruined for us because we were so tired and frustrated.

Customer service matters. We waited before writing this review to give the hotel a chance to provide good service. They did not. Front desk said it would be fixed within three hours. It wasn’t. Then they told us it had already been fixed. It wasn’t. Other guests spoke up on our behalf, and then it was fixed within 15 minutes. Why wasn’t our description sufficient? We asked for a refund or compensation. They told us to speak to the manager the next day. The manager said he wasn’t authorized and to write head office. Multiple emails were sent the following week and none were answered.

It’s a decent room in a good location, but totally worthless with such poor customer service. Awful experience. We’ve stayed elsewhere in Palma for a similar location and had a much better visit. STAY SOMEWHERE ELSE. ****We very, very rarely write a negative review. This one is well deserved unfortunately, and we would hate for others to go through this.

Leisure Partner

10/10

Exceptional

16 Apr 2023

Daniel

Fantastic hotel! Stunning location a few metres walk from the beach. Impeccably clean with friendly staff to welcome you with a smile each day. Food choices plentiful and bar snacks on offer if you’re feeling peckish in the day. No issues

Leisure Family_with_children

10/10

Exceptional

15 Apr 2023

Anne

Beautiful Hotel

Excellent hotel, absolutely spotless. Staff exceptionally helpful. Room was lovely with an amazing view. Had a mini fridge, and hair dryer, shampoo & shower gel all provided. Breakfast was excellent and open until 10.30am which was great for us late risers.
Lovely pool area and outdoor terrace. Great to have the pool towel service.
Location perfect & a short bus ride to centre of Palma & 5 mins by bus to airport.
I was travelling alone as meeting local friends. Felt very comfortable and extremely safe. Would definitely stay again.

8/10

Excellent

28 Oct 2022

Mark

Clean modern, good location

Leisure Self

8/10

Excellent

24 Oct 2022

Farokh

It’s good

Family

10/10

Exceptional

23 Oct 2022

Darren

My stay was relaxed and peaceful and that was due to to the service of the staff, the cleaniness of the hotel itself and the food was at a very high standard. The beach was very near by and getting into Palma itself was easy.

Leisure Self

10/10

Exceptional

05 Oct 2022

Verified traveler

Excellent mini break

Weekend break in a lovely hotel and location - accessible to the centre, great walks and cycling. Hotel really nice

Partner

10/10

Exceptional

02 Oct 2022

Fun with new friends

Great desk staff to welcome you and set you up properly. Fun bar scene, live music and dancing the clientel at the hotel is so friend

Self

2/10

Poor

26 Sep 2022

Roxana

Very uncomfortable and small beds. The room felt outdated with very thin walls, you could hear everything from other rooms. Thankfully I only stayed one night in this awful hotel.

Leisure Partner

10/10

Exceptional

24 Jul 2022

Harold

I needed a place for one night, near the airport. This hotel was convenient and clean and I slept well.

Leisure Self

4/10

Poor

14 Jul 2022

Aly

Room was small but clean. The way the room was laid out the AC could not reach it. The room remained a sauna the entire stay

Leisure Self

10/10

Exceptional

11 Jul 2022

Katie

Perfect stay!

Really happy with the BQ Apolo. Staff were really friendly and helpful. The rooms and entire hotel were very clean. I emailed in advance to ask our two rooms to be together which they did for us! Great location for the beach and restaurants. Would definitely recommend!

Friends_and_family Friends

10/10

Exceptional

10 Jul 2022

Alisha

will deffo be coming back again, thank you for the great service and hospitality..10/10

Leisure Family

10/10

Exceptional

23 Jun 2022

Jill

Nice clean hotel in a super location with lots of bars, shops and restaurants. Would have been nice if more entertainment at ni3in the hotel. Bar staff fantastic on the nights there were entertainment as only 2 staff who worked extremely hard to keep the drinks flowing.

Leisure Partner

10/10

Exceptional

19 Jun 2022

Arwa

It is in an amazing location very close to the airport one direct bus that take 15 minutes
The area in on the beach surrounded by shops caffes restaurants and marina
The city centre in 30minutes on the bus the room is very clean and AC excellent

Leisure Friends

10/10

Exceptional

16 Jun 2022

Brent

My wife and I spent 5 nights at the hotel the initial greeting by the front desk was not overly friendly after our long journey, however once we got into our room we were happy to see the hotel was very clean and well looked after. We opted for the half board and were very pleased with the food, they had a selection for almost everyone, my wife found many gluten free options and I was quite happy with the general quality of the food including the selection of meat that was served each day. As for down falls note the pool closes at 6pm and doesn’t open until 10am which we found a bit limiting and note the airport is very close so there is a constant stream of planes passing by, which was a bit bothersome at the pool while relaxing. Overall we had a great stay at the BQ apolo and the proximity of the hotel to many restaurant and the beachfront was perfect and seemed far better than staying directly in Palma. The staff in the dinning hall and bar were great and very friendly. Thanks BQ apolo.

Leisure Partner

8/10

Excellent

12 Jun 2022

Norbert

One night stay

Late arrived, no bar opened, no minibar in the room, friendly check in process, bit noisy in the morning due to closeness to the airport

Friends_and_family Family

10/10

Exceptional

05 Jun 2022

Matt

Good value for money. Rooms are clean. Staff friendly and capable. The breakfast spread is amongst the best I've seen anywhere. Beds are very comfy.

Leisure Family

6/10

Pleasant

25 May 2022

Katerine

The hotel is very close to the airport. However, is just an average hotel, i would suggest staying in the arenal area. We needed one more night and they just simply dismissed my request. We ended up staying in a way better hotel with great amenities and service ocean view in the arenal area cheaper than this one

Leisure Family_with_children

10/10

Exceptional

19 May 2022

Julija

Staff are very friendly and helpful. I enjoyed my stay at the hotel. The breakfast was delicious with a good selection of the food. And perfect location. One of the places I would return.
Thank you.

Leisure Family

10/10

Exceptional

14 May 2022

Alfredo

It looks clean and fresh, like recently renovated or upgraded, the rooms have all the amenities necessary and the pool, dining room, bar area are nice, modern and well kept.

Business

8/10

Excellent

18 Apr 2022

Helena

Small but tidy

Room smaller than it looked on the photos and overlooking the street, although the road was quiet. Noise from room next door, in particular the bathroom. Shower gel and shampoo provided smelt great, but no moisturiser or conditioner. No fan in bathroom - just open the window. Indoor pool quite small, outdoor a fair size. Cost 25 euros to get from airport at about 11:30pm and reception was manned 24 hrs to easy to check in. Vending machine for drinks by stairs.

Friends_and_family Family

8/10

Excellent

07 Apr 2022

Deborah

Apolo Excellent

Hotel great and locality excellent. Good bus service into Palma. Food had plenty of good choices with freshly chef cooked items. Excellent service from staff. So quick and easy on airport us to area, took approx 5 minutes.

Friends_and_family Friends

8/10

Excellent

04 Apr 2022

barry

Nice hotel close to the beach and a few minutes walk from bars and restaurants of can pastilla.
Rooms were quite small but clean.
Staff were brilliant, especially Manuel who helped us out on our last day as we had late flights. Allowed us to store bikes, have a shower and safely store wallets/passports which was greatly appreciated.
Breakfast was good with lots of variety, loved the smoothies.
Would definitely recommend

Leisure Friends