Name: HSM Golden Playa
Address: Marbella, 14, Playa De Palma, 07610, ES

10/10

Exceptional

29 Jun 2026

Chad

Front staff and restaurant staff were amazing and very helpful.

Partner

10/10

Exceptional

27 Jun 2026

Serge

Outstanding hotel with a wonderful pool and sea view. Also the staff at the front desk and main dining lounge were caring and extremely helpful. The buffets were amazing with high quality products.

Unfortunately it does not provide reserved parking and secure parking and we have to park on the main street. In my case marks we made on my rental car and upon returning car I was charged for damages.
Also outside the main building, smoking is onmipresent around the pool and on balconies. It is really hard to fully enjoy the wonderful surroundings. A designated smoking area should be provided away from the common grounds. It is an international standard in most continents.

Self

8/10

Excellent

15 May 2026

Sue

Lovely hotel but very German orientated. The bed was very comfortable with nice memory foam mattress. Everywhere was clean and the hotel smelt lovely. The spa area was a godsend as the weather wasn't great. Easy beach access via a few steps. Or wheelchair access from the other side. Central location to walk to both Ca'n Pastilla and El Arenal or get the little tourist train. Breakfast was good, with a fantastic selection of food to chose from. Staff were all lovely and very attentive. Quiet at night. Pool and terris area is very nice, with a good selection of sun loungers. The Balinese beds are so comfortable but you need to get there early to grab one. They are free but can be reserved within a package. My only complaint is that the reserved signs were put on 3 of the Balinese beds 2 days in a row but they were never used. Overall I would recommend this hotel. Very enjoyable stay.

Self

8/10

Excellent

08 Nov 2025

Andrew Philip

Great hotel, fantastic location, who return

Leisure Partner

6/10

Pleasant

08 Oct 2025

Taryn

Staff was amazing But the beds and pillows were terrible lol You can hear everything through the walls which made it hard to sleep The beds slide all over so the people above were constantly making loud noise They also do not provide conditioner lotion ect And you need to ask for an iron

Leisure Partner

10/10

Exceptional

02 Sep 2025

Francis

Great location, hotel room very nice and clean, breakfast was very complete and the hotel staff is very kind and friendly , walking distance to many restaurants and shops

Leisure Family_with_children

8/10

Excellent

31 Aug 2025

Fiorella

Great service

Leisure Family

10/10

Exceptional

31 Jul 2025

Heike

Very enjoyable stay.

Lovely hotel and great staff, nothing was too much for them. The rooms are cleaned daily and are spotless. Buffet breakfast was varied and good quality.

Friends_and_family Family

8/10

Excellent

26 Jul 2025

Alicja

Decent hotel with amazing beachfront

Amazing beachfront location! Great swimming pool, with affordable decent drinks served. Very clean, cleaning crew made sure all is neat and sand free :) breakfast OK, coffee could be worked on but still OK. Dinners - great, plenty of choice, something different each night. Drinks for dinner are not free but still very affordable. Amazing chefs on the grill!
We had small issue with bathroom equipment, hair dryer is poor quality and tends to pull hair in, not big issue on summer holidays, but could be improved.

In general, great stay for family summer trip.

Friends_and_family Family

8/10

Excellent

20 Jul 2025

Mohamed

The hotel is very clean and tidy. I just had one incident with a cake wou

10/10

Exceptional

19 Jul 2025

Charmaine Marie Paula

Was a lovely hotel, in a great position near the beach

Leisure Family_with_children

10/10

Exceptional

11 Jun 2025

Swati

We had a good experience with the staff and and the property is right on the beach, very close to bust stop.

10/10

Exceptional

04 Jun 2025

Anna

This property was in a convenient and accessible location to the city center and the beach. The room had a beautiful views to the beach, sunrises and sunsets which could be seen from the balcony, comfortable beds, a decent size room with a large closet. The dining staff, and the chefs were friendly, and attentive to the guests needs especially Ivan. You're treated like a family member and not a guest. Breakfast was freshly made from omelets, eggs, fresh fruit, bacon, a smorgasbord of food which could be enjoyed sitting at a covered outdoor patio near the pool enjoying nature. Sumit and the others at the front desk were always helpful, attentive to guests needs, making sure you had what you needed. They provide excursions around the island which is convenient and will help you make arrangements to get a cab to you destination. The bar tenders were always making sure that your cocktail needs were met and your glasses refilled. Everyone went above and beyond to make sure you had a wonderful stay. The rooms were meticulously cleaned and beds made on a daily basis. This felt like a classy resort. Entertainment is provided a few nights a week. They should provide nightly themed entertainment and/or possibly a DJ. Thank you everyone for making my stay so stress free, enjoyable and for treating me like I was a family member and not a stranger. You won't be disappointed with anything by staying here so book your stay and enjoy your vacation. I'll be back to see my family again.

Leisure Friends

10/10

Exceptional

19 May 2025

Matthew

Stayed here in May 2025. Weather was great, hotel was very welcoming as were the staff. Food options were amongst the best you will ever find from a buffet breakfast or dinner.

Genuinely couldn’t fault the service or the premises. Will happily stay again.

Leisure Partner

10/10

Exceptional

25 Apr 2025

Scott

Great family hotel

Great family hotel - hotel had been refurbished so everything was in great condition. Only issue was fitness room was very basic and buffet after 10 days became a little reparative (although food was great)

Friends_and_family Family

10/10

Exceptional

14 Feb 2025

Joao

Lovely clean hotel with good amenities, food and service. Good location tucked away from busy areas. Amazing seaviews from the room. Will recomend to stay again.

Leisure Friends

10/10

Exceptional

26 Oct 2024

Emma

Fabulous

Great holiday, booked for next year which says it all!

Partner

10/10

Exceptional

09 Sep 2024

Davina

We’ve just returned from a fabulous stay at HSM Golden Playa. Fantastic location opposite the beach and very easy to get into Palma on the bus which stops outside the hotel and runs every 15 mins. Just two euros each way but make sure you have the right change!
Staff at HSM are all incredibly efficient and the daily maid service superb. Our junior suite overlooked the the beach and the views were amazing.
Everywhere is spotlessly clean - foyer, dining room and pool area - and the bar staff are particularly friendly.
We look forward to a return visit…

Leisure Partner

10/10

Exceptional

09 Sep 2024

Olga

Lovely hotel, friendly staff. The property can do with some renovation especially the rooms but overall a very nice hotel. The food options were also good and always changing. Very close to the beach.

10/10

Exceptional

02 Sep 2024

Arjun

Great stay!

We had a lovely time at HSM, the staff made the experience almost a perfect holiday. They were extremely accommodating to us and with our 10 month old, always welcoming, chatty and full of energy. Ines, Heidy and Antonia at the restaurant were always chatty and helpful, especially with our daughter. Sumit on reception was very helpful, even when we had a small issue with our room, he sorted it before we knew it but also always saying hello and being helpful. The staff make the hotel what it is!

We would only say that the restaurant could have more food choices but otherwise, no issues at all. Rooms were clean and areas of the hotel were, swimming pool area was nice and clean. Perfect location, on the beach and close to amenities as well as a short 10/15 min journey to Palma city (by taxi).

Friends_and_family Family

8/10

Excellent

02 Aug 2024

Josephine

Staff were excellent. Location very good.

10/10

Exceptional

14 Jul 2024

Razvan

We really enjoyed the stay here and the hotel is literally on the beach which we wanted! Very close to the airport but no noise from the plane! The staff was brilling including the staff from bar (Aliz, Claudia, Alex) and the ladies from cleaning Valentina and Marga thank you so much! Breakfast had a lot of choice and same for dinner and restaurant personnel super friendly! Our 1 year old baby and us had a great time!

Leisure Family_with_children

10/10

Exceptional

14 May 2024

Verified traveler

Great stay. Couldn't fault. Would return. Close to all amenities. Easy to get into Palma. Close to airport. Just what we wanted.

Partner

6/10

Pleasant

08 May 2024

henry

They charge you to use the safe in your room.

Leisure Family

8/10

Excellent

26 Apr 2024

Connie

The hotel is in a great location, clean and quiet. Rooms are a good size and the half-board option was better than we expected. Some litter outside the back of the property.

Leisure Partner

10/10

Exceptional

10 Aug 2023

Christiana

The overall experience was amazing

Breakfast and Dinner buffet are fantastic with variety of choices

Staff are absolutely wonderful and helpful

We were in the hotel very late on check in day but to our surprised they'd prepared Sandwiches waiting for us

We had a wonderful stay, i highly recommend this hotel

Leisure Family

10/10

Exceptional

04 Apr 2023

Karen

Beautiful hotel..very helpful and friendly..great spa area.. drinks a little expensive in hotel but that’s probably expected..

Leisure Partner

10/10

Exceptional

22 Feb 2023

Debra

Never stayed in this part of the resort before I usually stay in Can pastilla at either the Helios or Las Arenas.
I was not disappointed by this hotel it was absolutely superb, we had a sea view which was spectacular, the patio area was as big as my bedroom at home! The food choice for both breakfast & dinner was great. We stayed here 4 nights then moved to the Helios for 3. Cant recommend enough!

Partner

10/10

Exceptional

22 Sep 2022

Denise

Great Hotel and holiday.

Wonderful relaxing stay. Excellent accommodation, food and service.
Staff were very helpful and service exceptional.
We will return.

Partner

10/10

Exceptional

19 Jul 2022

Ivan

Great experience

Had a great time. The staff and service were superb. The hotel location was ideal as in a quiet area yet minutes away from the crowds. The room was clean, and spacious, and had a wonderful balcony overlooking the sandy bay and sea.

Partner

10/10

Exceptional

31 May 2022

Davinder Singh

Best Holidays

It Was Amazing stayed at this hotel. we enjoyed very much. location. All the restaurant next door. Beach nice and clean. pool was the best. Food we loved it, sooo much choice. bus to and from airport also to Palma city. Most guest was German, But lucky me , I can speak fluent GERMAN. Spoken to many German peoples. There first question , How do you speak so well German. But all was very friendly. Will go back

Partner

8/10

Excellent

27 Aug 2021

Isaac

Staff super nice
Food super
Room was not nice old super small tv did not provide champoo nor body lotion
Safety box there is a charge for its use

Partner

10/10

Exceptional

24 Feb 2020

Heidi

Everything was perfect! Caring staff, delicious buffet breakfast and dinner, bike rental at the hotel 10€ per day, free parking across the street, walking distance to the Palma Aquarium, indoor/outdoor pool and on a boardwalk with tons of shops and restaurants. Definitely recommend!!

Leisure Family

10/10

Exceptional

19 Feb 2020

Verified traveler

Good

Allowed me to relax. Staff very friendly.
Food could improve but it was a really good spent holiday.

Friends_and_family Friends

10/10

Exceptional

15 Aug 2019

Alison

Fab hotel

Myself, son and daughter (15&19) booked a triple room at GP and we had room 211 which is facing next doors hotel pool and the beach. It was a lovely big room with twin beds and a camp bed. The twins were very comfortable although the camp bed was very squeaky and not suitable for my son.
The room had plenty of hanging space and cupboard space for three adults, a small fridge and a large mirror. The AC was very good. The balcony was large with table and chairs and a drying line. It was in the sun all morning.
The bathroom was a good size too with a huge walk in shower, plenty of hot water at any time of the day and a powerful shower head.

The hotel itself was only a 10 minute taxi ride from Palma airport and cost €20, it did not look very nice from the outside but once you got into the reception area it is light and airy and very minimal and modern. The reception staff were always really helpful especially Thomas who is a hive of knowledge. It is a quiet hotel, no bar scene at all, it was a shame as the bar area is beautiful and could benefit with some cool lounge music at least, but it was empty and dead.
During the day there are loads of sun beds at whatever time you come down to get one and loads of umbrellas. The vibe is very relaxed and quiet, no music is played and there were very few children.
There is a little hut by the pool filled to the brim with inflatables and beach umbrellas which I thought was a fab touch!

Friends_and_family Family

10/10

Exceptional

30 May 2019

Verified traveler

We had a lovely quite and relaxing holiday at the Golden Playa Hotel The staff were so nice they could not do enough for you Wee would certainly come back again

Leisure Family

10/10

Exceptional

23 May 2019

Verified traveler

Liked the location.
Food superb.
Beds comfortable.
Bathroom facilities good.

Leisure Family

6/10

Pleasant

08 May 2019

STEVE

We are English but Expedia failed to warn us that the hotel would be 99% full of Germans. Therefore, we had no-one to speak to and make friends with, as people do on holiday, at the breakfast and dinner table. Also, all the food was German food, disgusting for a hotel which is welcoming English guests. We had paid for half board but the food was that bad that we ate out half the time! One of the things on your list of hotel amenities was not working, this was the jacussi, which my wife was very much looking forward to using. We asked several times at front desk when it would be repaired but on each occasion were told they were waiting for the engineer to come. Come the end of our week we were looking forward to coming home. Not what you would call a happy holiday.

Leisure Partner

10/10

Exceptional

05 May 2019

Verified traveler

The staff were so helpful and pleasant ,food was very good ,very clean hotel ,close to airport and Palma bus just outside the door so great for getting abou, overall a lovely hotel

Leisure Family

6/10

Pleasant

04 Jun 2018

Isabelle

bed quality very ordinary

Family

10/10

Exceptional

14 May 2016

Bruce

nice hotel close to beach away from the noise

lovely staff, Always on hand - knowledgeable and helpful. Arrived very late sandwiches and a drink in the room - Room overlooking the sea was really appreciated. Food in 'half-board' deal was excellent - fresh with lots of choice - would stay here again for sure.

Partner

10/10

Exceptional

22 Jul 2026

Sven

Sehr gutes Frühstück, saubere Anlage, freundliches Personal

10/10

Exceptional

14 Jul 2026

Philip

God lokasjon(20-30 min med buss til sentrum). En kort gåtur(5 min) til en fin og lang strand. Det tar bare 20 min med buss fra hotellet til flyplassen. Restauranter og dagligvarebutikker i nærheten.

Personalet var hyggelig og hjelpsom. God frokost med sunne varianter. Rent og ryddig rom. Veldig fornøyd med oppholdet mitt på hotellet.

8/10

Excellent

28 Jun 2026

Kenneth Andre

.

10/10

Exceptional

21 Jun 2026

Günay

Die Lage ist sehr ruhig aber trotzdem nicht weit entfernt vom Trubel.
Die Zimmer waren sehr sauber. Das Personal ist freundlich und immer hilfsbereit.
Frühstück war umfangreich und mehr als ausreichend. Sehr lecker.

Friends

8/10

Excellent

15 Jun 2026

Karolin Stefanie

Bequeme Betten, ruhige Lage

Friends

8/10

Excellent

14 Jun 2026

Achim

Das gesamte Personal war sehr freundlich und hilfsbereit. Ganz herzlichen Dank dafür.

Self

10/10

Exceptional

07 Jun 2026

Maren

Uns hat das Hotel rundherum sehr gut gefallen. Das Essen ist hervorragend und die Lage super (Bushaltestelle nach Palma direkt vor der Tür und auch mit dem Fahrrad fährt man 30 Minuten direkt am Strand nach Palma).
Wir kommen wieder und empfehlen das Hotel sehr gerne weiter.

Partner

10/10

Exceptional

07 Jun 2026

Dominique

Hotel grand confort. Avec terrasse. Propre et personnel qui parle français

Partner

10/10

Exceptional

31 May 2026

Kristian

Nice and clean rooms, helpful staff, and plus for bike parking on the basement. Very nice hotel if you are going for an active vacation cycling.

Friends_and_family Friends

10/10

Exceptional

06 May 2026

Jean-Sébastien

Bon rapport qualité prix

8/10

Excellent

27 Apr 2026

JEAN-DENIS

Beau séjour, personnel agréable.
Petit pb de clim à l'arrivée (pas activé dans les chambres en début de saison ) , corrigé après 3 jours.
Restauration variée (une peu trop salé) mais en demi pension les boissons sont payantes le soir.
Piscine extérieure non chauffée.

Partner

8/10

Excellent

25 Apr 2026

Cristovao Mendes

Gibt kaum was zu bemängeln.
Finde es nur blöd, wenn man Eincheckt gegen 9:30 Uhr und man nicht frühstücken darf bzw. nur gegen Aufpreis,
Sonst alle sehr gut 👍

Partner

10/10

Exceptional

21 Apr 2026

Stefan Tommy

Allt var som vanligt väldigt bra. Det ända som kunde varit bättre var städningen. Smuts låg kvar på golvet när vi åkte som låg där när vi kom!

Partner

8/10

Excellent

18 Apr 2026

Alexandra

Top

Family

8/10

Excellent

15 Apr 2026

Nilay

Ich habe meinen Aufenthalt im HSM Golden Playa insgesamt als angenehm empfunden, vor allem aufgrund der hervorragenden Lage. Das Hotel liegt direkt am Strand, was wirklich ein großer Pluspunkt ist. Auch die Anbindung ist sehr praktisch – direkt vor der Tür befindet sich eine Bushaltestelle, sodass man schnell und unkompliziert unterwegs ist.

Das Essen, sowohl beim Frühstück als auch beim Abendessen, war insgesamt in Ordnung. Es gab eine solide Auswahl, geschmacklich war es okay, aber nichts, was besonders hervorsticht.

Die Zimmer sind allerdings eher klein und wirken teilweise nicht besonders hochwertig verarbeitet. Einige Details könnten definitiv besser umgesetzt sein, was den Gesamteindruck etwas schmälert.

Positiv hervorzuheben ist dafür das Personal: Der Reinigungsservice ist sehr freundlich und zuverlässig, und auch die Kellner sind stets nett und zuvorkommend.

Insgesamt punktet das Hotel klar mit seiner Lage und dem freundlichen Service, hat aber bei Zimmerqualität und Essen noch etwas Luft nach oben.

Family_with_children

10/10

Exceptional

14 Apr 2026

luisa

Hotel sul mare molto pulito, piscina con sdraio e capannine, personale molto cordiale e disponibile. Consigliata

Friends

10/10

Exceptional

12 Apr 2026

Benny

Centralt med busshållplats på baksidan. Vi bodde i en markplanslägenhet. Fin utsikt nära strand. Trevlig personal och god mat. Tredje gången vi vär där och det kan säkert bli fler gånger.

Partner

10/10

Exceptional

08 Apr 2026

Reto

Es war alles bestens, gutes Essen, nettes Personal, schöner Pool…. wir kommen gerne wieder….

Partner

10/10

Exceptional

05 Apr 2026

Marion

-

Friends_and_family Friends

10/10

Exceptional

02 Apr 2026

Marion

Selv med laveste standard av rom var det overraskende bra. Balkongen var perfekt med utsikt over havet og med sol helt fra morgen til formiddag. Hyggelig betjening - alt fra resepsjon til renhold. Dette hotellet var rimelig og bra.

Friends_and_family Friends

4/10

Poor

01 Mar 2026

Thanh Trung

😱

8/10

Excellent

10 Feb 2026

Silvia

Das Zimmer war hervorragend und sehr sauber.
Bushaltestelle direkt vor dem Hotel, perfekt.
Leider fehlte für mich am Abend Unterhaltung!

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Stefan

Das Zimmer mit schrägem Meerblick war schön, das Personal war durchweg nett und hilfsbereit und die Atmosphäre war locker und entspannt.

Leisure Partner

10/10

Exceptional

16 Sep 2025

David

Sehr nettes und freundliches Personal.
Essen frisch, lecker und große Auswahl.
Zimmer modern eingerichtet.
Direkte Strandlage und ein sehr ruhiger Teil der Playa de Palma auf Höhe Ballermann 13.
Direkte Busanbindung und somit einfach vom Flughafen zu erreichen.

Leisure Friends

10/10

Exceptional

04 Sep 2025

Thomas

Strandnähe,Sehr nettes PersonalSehr gutes Essen,nicht laut

Leisure Friends

10/10

Exceptional

27 Aug 2025

Stefan Tommy

Bra hotel med god mat och bra poolområde.
Tredje gången vi besökt hotellet.

Leisure Partner

8/10

Excellent

22 Aug 2025

Yacoub

Sehr nett und freundlich

10/10

Exceptional

20 Aug 2025

Marion Josiane Magali

Très bon hotel, bien situé a coté de tout commerce, restaurant bar... Palma a 15min en voiture grand max.
Hotel est propre et récemment refait. Petit déjeuné correct.
Seul bémol les personnes non civilisées qui déposent leur serviette le matin et qui les gardes toute la journée

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Anna

Fantastiskt läge

Mycket bra hotell med ett fantastiskt läge vid en underbar strand! Trevlig personal och en härligt svalkande pool (augusti). Rekommenderas!

Friends_and_family Family

8/10

Excellent

02 Aug 2025

Gina

Das Abendbuffet könnte abwechslungsreicher sein.

Leisure Family_with_children

10/10

Exceptional

18 Jul 2025

Armin

Wow!

Vi bodde där i en vecka och kan varmt rekommendera hotellet! Fin utsikt, bra rum, trevlig personal – och framför allt var städningen och fräschheten på topp. Frukosten hade ett bra utbud, och poolområdet var både mysigt och rofyllt

Partner

10/10

Exceptional

13 Jul 2025

kleofe

Hotel stupendo a 2 passi dalla spiaggia e dalle fermate del bus.
Cibo ottimo e personale speciale, i ragazzi in sala durante colazione e durante la cena davvero garbati e professionali.
Lavorando io stessa nella ristorazione devo dire che non è scontato trovare personale cosi bravo a gestire.
Torneremo di sicuro.

Leisure Family

10/10

Exceptional

19 Jun 2025

Vanja

Tolles Hotel in bester Lage! Das HSM Golden Playa überzeugt mit freundlichem Personal, sauberen Zimmern und leckerem Essen. Direkt an der Strandpromenade – perfekt für einen erholsamen Urlaub. Sehr empfehlenswert!

Leisure Family

10/10

Exceptional

15 Jun 2025

Jarl

Super service, meget rent og pænt

Partner

8/10

Excellent

10 Jun 2025

John

Trevligt hotell

Ett trevligt och lagom stort hotell precis i början på stranden där det är ganska lugnt. Gott om utbud av restauranger åt båda hållen. Busshållplats utanför dörren.
Att tänka på är att rummen vetter både åt väster och öster vilket innebär att rummen mot poolen får en väldigt varm balkong på eftermiddagen. Vi hade dock rum åt andra hållet så vi fick kika på grannhotellets pool istället men slapp då gassande sol på eftermiddagen. Poolområdet var trevligt och när vi var där så var det inte problem med att få solstolar. En mysig avsats där det fanns bord och stolar där man kunde ta en kaffe eller drink och sitta och titta på förbipasserande. Matsalen och maten var dock inte samma standard som resten av hotellet utan en ganska ordinär hotellmatsal. Men vi åt där några gånger och man blev mätt. Några gånger var det kvällsunderhållning på hotellet som var helt ok men för den som vill ha lite mer fart och dans så får man gå utanför hötellet.

Partner

8/10

Excellent

09 Jun 2025

Karina

Ok hotell bra läge

Partner

10/10

Exceptional

04 Jun 2025

Lidia Marina Campião Nobrega

Sehr nettes und hilfsbereites Personal

Leisure Family

8/10

Excellent

03 Jun 2025

Mette Traunholm

God beliggenhed - tæt ved strand, stort supermarked og træningscenter, ved busstop, masser af restauranter og tæt ved lufthavnen.
Fint ikke så stort værelse, med dejlig altan, udmærket seng med tyndt vattæppe og ikke et træls tæppe. Dejlig morgenbuffet med stort udvalg, god pool og udeområde med terrasse.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Pierre-Alain

Tres bel hôtel

Self

8/10

Excellent

31 May 2025

Hasan

the desserts were absolutly

10/10

Exceptional

31 May 2025

Uta

Sehr gutes Hotel mit super netten Mitarbeitern

Leisure Partner

10/10

Exceptional

22 Apr 2025

Anurine

Es war sehr schön und ruhig. Es gibt gute Restaurants in der Umgebung, Strand direkt vor dem Hotel. Nur wenige Minuten mit dem Taxi vom Flughafen und der Stadt. Insgesamt war es einen sehr angenehmen Aufenthalt. Ich würde es jeder weiterempfehlen.

Leisure Family

8/10

Excellent

20 Apr 2025

CELINE

Le personnel est au top, en salle où à l'accueil, 2 personnes sur 3 à l'accueil parlaient français, spécial remerciement à Sandra qui était vraiment adorable.

La chambre était superbe avec vue sur mer (junior suite). Seul bémol sur les lits, pas très confortables car on se retrouve vite en mode cuvette, (lits 1 place collés) donc si mal au dos ça n'arrange rien.

Propreté de l'établissement au top du top.

Bus à 1 min à pied pour rejoindre Palma centre en une 20aine de min. Super pratique. Beaucoup de commerces autour, et plage en face de l'hôtel c'est top!

Malheureusement il y avait le bruit des gens dans les chambres annexes qui marchent comme des éléphants ou parlaient très fort, les portes qui claquent très fort, les bruits des chaises aussi sur les balcons qui résonnent beaucoup. C'est dommage car sans cela l'hôtel serait parfait sur tous les points.

Leisure Family

10/10

Exceptional

18 Feb 2025

Francisca

Super Lage und Mega Meerblick von den Zimmern mit direktem Meerblick

8/10

Excellent

23 Oct 2024

Peter

Playa de palma oktober

Trevlig och hjälpsam personal. Inget speciellt utöver det som förväntas. Borde byta ut saftyboxarna till de utan nyckel. Bra miljö, ac och fin utsiktöverhavet.

Partner

10/10

Exceptional

21 Oct 2024

Thomas

Perfekt für eine Woche Herbsturlaub mit der Familie. Strandnähe, Bushaltestelle, Fahrradverleih, Supermarkt alles direkt vor der Tür. Sehr nettes und immer hilfsbereites Personal. Auch eine problemlose Autoleihe für einen Tag war direkt im Hotel möglich.

Leisure Family

10/10

Exceptional

15 Sep 2024

Annichen

Veldig bra utvalg på frokost buffet!

Partner

6/10

Pleasant

29 Aug 2024

Stefan Tommy

... Sådär. Hade väntat mig mer för 27 000 för en vecka

Leisure Partner

10/10

Exceptional

26 Aug 2024

Sandra

Das viele Gäste zu viel Essen übrig lassen, was weggeworfen werden muss

Leisure Family

10/10

Exceptional

12 Aug 2024

Maxime

Prestation haut de gamme, bon entretien, vue mer

Leisure Partner

6/10

Pleasant

04 Aug 2024

Verified traveler

Overall ok stay. The room was hot due to no aircondition, it had sort of a cooling system.

Partner

10/10

Exceptional

21 Jul 2024

Julie

L’hôtel est très bien situé, avec une magnifique vue sur la mer, juste en face et les bus à proximité.
Notre chambre était spacieuse, propre et confortable.
Le personnel est adorable que ce soit à l’accueil, au bar, au resto, les femmes de chambre…
Le buffet du matin et du soir sont variés et proposent un grand choix.
Le seul bémol concerne les lits, un matelas trop mou et un très dur, effacé par le ressenti global très positif.
En résumé nous y avons passé un très bon séjour.

Leisure Family

6/10

Pleasant

11 Jul 2024

Miroslav

Was mir gefallen hat:

Lage zum Strand
Blick vom Balkon
Klimaanlage
Größe des Zimmers
Freundlichkeit und Service an der Rezeption
Reinigungsservice
Große Auswahl an Speisen im Restaurant welche auch sehr gut geschmeckt haben

Was mir nicht gefallen hat:

- Kosten für Getränke beim Abendessen
(2 große Cola 12,70€? / 2€ pro Spiel für einen alten Billardtisch / Fahrradverleih im Hotel um 8€, außerhalb des Hotels auch um 6€ usw...
- Zustand des Zimmers für 285€ / Nacht ist lächerlich: Minifernseher, Flecken am Parkett, Parkett färbt auf Socken ab, Fugen im Bad aufgebrochen, schlechtes Shampoo, schlechte Schallabdichtung nach draußen (Schiebetüren)
- Musik am Dach bis in die Mitternacht beim Nachbarhotel HM Tropical
- Teilweise (2) arrogante Restaurantmitarbeiter im Service

Ich habe schon in Hotels übernachtet, die mehr als das doppelte günstiger waren als HSM Playa und einen freundlicheren Zugang zu ihren Gästen hatten. Hier hat man das Gefühl, dass man als Gast bestraft wird, wenn man etwas in Anspruch nehmen will.

Leisure Friends

8/10

Excellent

03 Jul 2024

Ann

Super hotel til en rolig ferie

Familjeferie mes 3 par, forældre med 2 sønner og svigerdatter.
Et godt hotel om men ønsker en rolig ferie.
Vi var en uge med halv pensjon

Friends_and_family Family

8/10

Excellent

26 Apr 2024

Annelie

Fint och rent hotell nära stranden. Fint poolområde. Vi bodde i rum med terass och havsutsikt. Mycket fint rum men sängen var hård och undrrmålig. Det som skulle göra att hotellet får högre betyg är fler grönsaker till frukosten ( tex gurka, sallad och paprika) kaffe möjlighet på rummet samt vatten vid ankomst.

Friends_and_family Friends

8/10

Excellent

16 Apr 2024

Kathrine Marie

Super beliggenhed; men ikke 4 stjerner

Super skøn beliggenhed.

Var nødt til at opgradere for at få seaview, havde booket delvis seaview. -andet var ikke ledigt.
-Men beliggende på 1. Sal og direkte udkig til andet hotels pool, var dette nødvendigt.

Hotellet er i fin stand, dufter dejligt, skønt personale.

-Men 4 stjernet hotel, vil jeg aldrig kalde det.

Spartansk indrettet, blot sæbe på badeværelse, små håndklæder, ingen vand som velkomst i en suite. Hårde senge!
Træningscenter ingen håndklæder eller papir til at spritte af.

Jeg vil booke det for en strandferie tæt på palma: -men ikke for hotellet faciliteter.

Friends_and_family Family

2/10

Poor

14 Apr 2024

parvaneh

Das Hotel ist von außen schöner. Die Geschäfte sind in der Nähe des Hotels. Das Hotel ist im Vergleich zur Qualität nicht zu empfehlen.

Friends_and_family Family

8/10

Excellent

13 Apr 2024

José Antonio

Super endroit, joli hotel vue sûr la mer, personnel très sympathique et à disposition un grand merci à Mme Antonia, au chef de service et aussi à Claudia .
Je conseil à toute le monde.

Leisure Family

10/10

Exceptional

12 Apr 2024

Benny

Fantastiskt! Trevligt personal bra frukost och middag. Rekommenderar! Vi vill kom tillbaka 😊

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