HB
Half Board
Usually includes breakfast and one additional meal.
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8.6/10Excellent174 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort8.8/10 8.8
Condition8.8/10 8.8
Location8.0/10 8.0
Neighborhood7.4/10 7.4
Amenities8.4/10 8.4
See all ratings- Beach hotels
- Sustainability certification
- Adults Only
- Sport hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Riu San Francisco - Adults Only
In April 2014, the Hotel Riu San Francisco, which became the RIU Hotel chain's first establishment in 1953, opens its renovated installations. At present it is an ADULTS ONLY hotel, exclusive for guests aged 18 and over, guaranteeing everything you need for a fantastic relaxing holiday.
Located right next to the beach of Playa de Palma, one of the most popular areas of Mallorca, Spain, this 4-star hotel offers its clients first-quality services. Swimming pool, snack-bar, terrace-solarium and free WiFi are some of the amenities the hotel offers its guests.
Mallorca is well-known for its local gastronomy, which is why the Riu San Francisco Hotel's buffet-restaurant offers a wide variety of food, inviting diners to taste the best flavours of the island.
Its location in an area that attracts a lot of tourists means that plenty of activities, outings and sports can be carried out in its surroundings; as well as a rich night life offer including bars, nightclubs and live music shows.
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When you stay at Hotel Riu San Francisco - Adults Only in Palma de Mallorca, you'll be on the beach, a 1-minute drive from Playa de Palma and 7 minutes from El Arenal Beach.
This beach hotel is 10.4 mi (16.7 km) from Port of Palma de Mallorca and 13.5 mi (21.7 km) from Cala Mayor Beach. Make yourself at home in one of the 165 air-conditioned rooms featuring minibars. Rooms have private balconies.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Children not allowed
Minimum guest age is 18
Caters to adults only
Professional property host/manager
Ecostars
Pets not allowed
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
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You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property uses some geothermal energy
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Spoken Language
German
English
French
Dutch
Spanish
Nearby attractions
Playa de Palma
0.2 km / 0.1 mi
La Porciuncula Church
0.6 km / 0.4 mi
El Arenal Beach
1.8 km / 1.1 mi
Port of El Arenal
2.4 km / 1.5 mi
Aqualand El Arenal
2.8 km / 1.7 mi
Platja de Can Pastilla
3.1 km / 1.9 mi
Platja d'Or
3.5 km / 2.2 mi
San Antonio de la Playa Marina
3.8 km / 2.4 mi
Cala Estancia
3.8 km / 2.4 mi
Caló de son Caios
4.3 km / 2.7 mi
Circuito Mallorca
6.5 km / 4 mi
FAN Mallorca Shopping
8 km / 4.9 mi
Cala Gamba
8.8 km / 5.5 mi
Playa Ciudad Jardín
8.9 km / 5.5 mi
Hospital Sant Joan de Déu Palma de Mallorca
8.9 km / 5.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 165
- Number of floors (main building): 7
- hotel
- Diners Club
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Airport
- Beach
- Golf course
- 24-hour reception
Show 27 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Multilingual staff
- Air conditioning in public areas
- Currency exchange facilities
- Lift access
- Terrace
- Sun terrace
- Gym
- Bar
- Restaurant
- Non-smoking area
- Poolside snack bar
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- Steam bath
- MassageExtra charge
- Ecostars ESG AI
- Half Board
- Only Adults
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Riu San Francisco - Adults Only
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Riu San Francisco - Adults Only
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Riu San Francisco - Adults Only
TWIN WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SEA VIEW KING BEDDOUBLE • SEA VIEW KING BEDDBL.KG-VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Riu San Francisco - Adults Only
DOUBLE SEA VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SEA VIEWTWIN • SEA VIEWTWN.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Riu San Francisco - Adults Only
TWIN SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH BALCONYDouble or Twin • WITH BALCONY • 1 Bedroom • 20 m²DBT.BL
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Balcony
- Bathroom
- Safe
- Central heating
- Centrally regulated air conditioning
- TV
- Hairdryer
- Housekeeping
Show all 12 amenities
- Satellite TV
- Make-up mirror
- Toiletries
- Wi-fi
Facilities with extra charge
- Minibar
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Riu San Francisco - Adults Only
Double or Twin WITH BALCONY
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.BL
Room amenities
- Balcony
- Bathroom
- Safe
- Central heating
- Centrally regulated air conditioning
- TV
- Hairdryer
- Housekeeping
- Satellite TV
- Make-up mirror
- Toiletries
- Wi-fi
Facilities with extra charge
- Minibar
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Riu San Francisco - Adults Only
TWIN QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SEA VIEW WITH BALCONYDouble or Twin • SEA VIEW WITH BALCONY • 1 Bedroom • 20 m²DBT.BL-VM
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- SEA VIEW WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Housekeeping
- Bathroom
- Shower: 1
- Hairdryer
- TV
- Centrally regulated air conditioning
- Central heating
Show all 13 amenities
- Safe
- Balcony
- Satellite TV
- Make-up mirror
- Toiletries
Facilities with extra charge
- Direct dial telephone
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Riu San Francisco - Adults Only
Double or Twin SEA VIEW WITH BALCONY
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- SEA VIEW WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.BL-VM
Room amenities
- Wi-fi
- Housekeeping
- Bathroom
- Shower: 1
- Hairdryer
- TV
- Centrally regulated air conditioning
- Central heating
- Safe
- Balcony
- Satellite TV
- Make-up mirror
- Toiletries
Facilities with extra charge
- Direct dial telephone
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SEA VIEW KING BEDDouble or Twin • SEA VIEW KING BEDDBT.KG-VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SEA VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Riu San Francisco - Adults Only
Double or Twin SEA VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SEA VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG-VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Riu San Francisco - Adults Only
DOUBLE SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SEA VIEW WITH BALCONYTWIN • SEA VIEW WITH BALCONYTWN.BL-VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SEA VIEW WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Riu San Francisco - Adults Only
TWIN SEA VIEW WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SEA VIEW WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: TWN.BL-VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Riu San Francisco - Adults Only
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Riu San Francisco - Adults Only
75
reviews shown
Militza Arheli
Fue una estadia placentera, gracias
Aleksandar
Great stay at the hotel! Huge thank you and great job to the staff and the manager for making our stay there amazing! Great choice of food for breakfast and dinner! Will be back again for sure!
Fiona
I turned up to a hotel booked three months ago, and paid for at that time as well. It was late in the evening, ca 10pm local time. They told me they had no room for us (including my elderly mother) and that we needed to go to a different hotel. Not one person apologised, they told us they were upset with their sales department for overselling, but didn’t consider that we might have had concerns on it too.
They moved us from an adult only hotel to one full of children. Somehow three glasses of beer at dinner that we weren’t planning to eat that neither of us drink was to make this better? The hotel treated us with contempt. Eventually we could move back to the hotel we actually booked but we were punished by losing the twin room we booked and received a double bed instead. Absolute disaster of a trip? I would not recommend this hotel.
They moved us from an adult only hotel to one full of children. Somehow three glasses of beer at dinner that we weren’t planning to eat that neither of us drink was to make this better? The hotel treated us with contempt. Eventually we could move back to the hotel we actually booked but we were punished by losing the twin room we booked and received a double bed instead. Absolute disaster of a trip? I would not recommend this hotel.
Patrick
Staff service is excellent. Food is awesome. Great location. Definitely a five stars hotel
Daphne
Superbe séjour ! Chambre confortable avec une vue splendide et hôtel très bien situé. Attention, le quartier est très fréquenté par des touristes allemands qui aiment faire la fête, ce qui peut être bruyant la nuit.
Mais heureusement les fenêtres sont adéquates
Mais heureusement les fenêtres sont adéquates
Lori Jean
The hotel is an all inclusive with consistently good food and lots of variety. It's location is also excellent with views to the water. All staff were friendly, kind, and hard-working.
Scott
The location was amazing, the staff couldn’t be any more helpful if they tried. They were incredible from start to finish with the largest of smiles. Would truly recommend. Incredible value for money
Gary
Everything about the area and hotel was amazing but the real stand-out areas have to be the staff and the food. The staff are truly wonderful. Friendly, helpful, knowledgeable and welcoming, from room maintenence to front of house to pool security to bar staff. Eveyone. Then the food!!!!! Such choice and quality is a real plus point. I cleared my plate every day. Highly recommended.
steve
It now
Elaine
Hotel was brilliant, it’s in a mainly German tourist area, but that wasn’t a problem. Party area, but didn’t hear anything. Early morning walks were interesting seeing the aftermath of the Germans night out.
Sandro
Best hotel experience i have ever had just amazing keep the good work will definitely be back at some point
michael
Friday night club on beach noisy till 5am
Yainelis Ciriaco
Great staff!! Food was good and great location right in front of the beach! Lots of restaurants and shops around !!
Yumiko
The hotel is in front of the beach and is halfboard. There dinner menu changes everyday and has many option. We enjoyed our stay in this hotel.
Joseph Henry
The hotel is located next to a very noisy street and they are unable to control the noise outside, therefore if you are on the wrong side of the hotel you will experience very uncomfortable amounts of noise all night long. There is no way to know this until you’ve arrived at your room. Some parts face quiet sections.
Fatima
Food variety was perfect
The hotel receptionist where very friendly the food variety was 10/10 beach near by this hotel would of been better in summer however the rooms are very small and the rooms no slippers , bath robes nothing was provided for a 4* hotel I was expecting it to be abit better but over all I would rate it 7/10
Paolo
Will definitely come back!
Jelena
Great hotel at a great value - clean and comfortable rooms with great views, good selection on the breakfast and dinner buffet and ideal location right across the way from the beach.
One thing to note is that the area primarily draws German tourists and is surrounded by German restaurants and nightclubs - which means for those travelling from other countries and looking for more traditional Spanish food and fare, you have to travel into town and away from the hotel.
One thing to note is that the area primarily draws German tourists and is surrounded by German restaurants and nightclubs - which means for those travelling from other countries and looking for more traditional Spanish food and fare, you have to travel into town and away from the hotel.
rupinder
Great location
Matthew
Staff great , hotel great
Antony
Had a nice stay in December. Most other people staying were older or eldery and the spa is cold and temperature cannot be adjusted. Good location easy access with buses not far from town. Overall good stay.
Verified traveler
For $ 250 a day you get a dump.
A room was booked for 1 night overlooking the sea for $ 250. Gave a room on the 1st floor below the cafe level! They refused to change. Safe for money. The restaurant staff at 2 meters from the table made a collection of dirty dishes. The key to the room is usually ancient with a key ring.
Reception staff who worked on 06/30/2019 rating 1. The worst service for the entire stay.
Reception staff who worked on 06/30/2019 rating 1. The worst service for the entire stay.
Verified traveler
super hotel would highly recommend !! Excellent Food so go for the half board option !!
Thomas
Good resort hotel
Charming reception staff. Well-appointed room, comfortable bed. Some noise at night as the walls are a little thin. It is a resort hotel and thus breakfast is more canteen than restaurant. But overall, for the type of hotel, it was good.
Kristina
What a fantastic hotel! Staff were friendly and helpful, the hotel itself modern, comfortable and conveniently located and the food top class.
James
Be carefull on reservations -
Overall is was good BUT I booked an ocean front room through my agent. My reservation also stated that Marie from reservations guaranteed this. However this was not on the hotels reservation ( was on my confirmation) and they said that their central reservations could not book an ocean front room. (sounds wrong to me) So needless to say, I did not enjoy the Ocean as I expected. My travel agent is contacting the hotel about a refund so will update this review after I hear from them.( I had a feeling that the hotel must cater to some regulars and that was their excuse to appease them.) I stayed 5 days and never got my ocean front. Area was very active and fun.
Verified traveler
Quiet hotel but sadly in a noisy area
This is a lovely hotel. Could not fault the service we received during our stay. Reception staff were faultless. Breakfast was lovely with a good selection. Hotel inside was very quiet and relaxing.
The downside our room looked out over a very busy street where there were hundreds of Germans partying. Although the double glazing in 5he room was excellent and kept much of the noise out you could still here the chanting and cheering till gone 5am.
Not all rooms have this problem and reception acted swiftly and we were moved the next day.
The downside our room looked out over a very busy street where there were hundreds of Germans partying. Although the double glazing in 5he room was excellent and kept much of the noise out you could still here the chanting and cheering till gone 5am.
Not all rooms have this problem and reception acted swiftly and we were moved the next day.
Verified traveler
Shame nobody speaks English
The only minus of that hotel is that they only focus on German tourist and nobody speaks English other than that great hotel and location .
Gergely
All staf really friendly, nice clean hotel, the food is (rubbish) dinner as well,but except the food, was a nice hotel.
Wolfgang
Nice weekend trip!
The beds are uncomfortable... everything else was great!
Richard
Some Tranquality in a busy party resort
Again, the RIU group provides high-quality experience for the holidaymaker. The hotel although smaller than many RIU hotels, maintains a high standard of excellence in all regards. The hotel fabric, cleanliness, staff helpfulness and friendliness and meals are excellent. Full marks.
The hotel is on the promenade and is in the centre of a party resort but maintains a level of tranquility and quality. Appreciated.
The hotel is on the promenade and is in the centre of a party resort but maintains a level of tranquility and quality. Appreciated.
Solo traveller
Last minute short break
Hotel wonderful location - the hotel staff were amazing and nothing was too much trouble - have already booked to go again. Try and get a sea view room on the higher floors.
Verified traveler
Great hotel.. Shame about location.
The hotel is lovely with fantastic staff who go above and beyond. Unfortunately the area wasn't to my taste, not that it was a bad neighbourhood or anything it's just everything was targeted for German tourists. We felt very out of place as Brits, even in the hotel we were the only Brits there.
The breakfast and dinner in the hotel wasn't great either, very greasy and again targeted more for German tastebuds although hotel staff were fantastic. The area felt safe but we didn't venture out much as there really isn't much to do other than going to the few beach bars/restaurants next to the hotel for lunch/dinner.
We paid a big price for an absolutely rubbish massage in the hotel. The girl was fully booked and squeezed us in and when she arrived she said she only had 20 minutes per person and not 25 but she happily charged us the full amount for less time! Poor attempt at a massage and so light handed I barely felt any pressure!
The rooms we had were on level 2, clean fairly spacious rooms and bathrooms but all we could ever hear was continuous water flow from other rooms. Every morning we'd hear banging and the cleaners making so much noise very early in the morning! I was glad we were only their for 3 nights.
All in all, the hotel is stunning, smells amazing and the staff make it what it is but the location was poor. That'll teach me to book something last minute!
The breakfast and dinner in the hotel wasn't great either, very greasy and again targeted more for German tastebuds although hotel staff were fantastic. The area felt safe but we didn't venture out much as there really isn't much to do other than going to the few beach bars/restaurants next to the hotel for lunch/dinner.
We paid a big price for an absolutely rubbish massage in the hotel. The girl was fully booked and squeezed us in and when she arrived she said she only had 20 minutes per person and not 25 but she happily charged us the full amount for less time! Poor attempt at a massage and so light handed I barely felt any pressure!
The rooms we had were on level 2, clean fairly spacious rooms and bathrooms but all we could ever hear was continuous water flow from other rooms. Every morning we'd hear banging and the cleaners making so much noise very early in the morning! I was glad we were only their for 3 nights.
All in all, the hotel is stunning, smells amazing and the staff make it what it is but the location was poor. That'll teach me to book something last minute!
DENNIS
Excellent Hotel near to beach and airport.
Very enjoyable holiday spent in an wonderful relaxed environment with good food and pool facilities.
Phil & Anne
Great hotel
All great, the food best I've had in a hotel and the staff great!!
But to many men trying to sell you watches & sunglasses ect: on the see front just near the hotel, coming up to you all the time!!!
But to many men trying to sell you watches & sunglasses ect: on the see front just near the hotel, coming up to you all the time!!!
giuseppe
voglio essere contattato dal Vs. servizio clienti Platinum,
Kevin
Super tolles Hotel, Lage 1A, Essen top und Mitarbeiter super freundlich. Komme jedes Jahr gerne wieder!
IGNACIO
El peor hotel re Mallorca y con cucarachas
TEODORO
Excelente
Todo muy bien,
El hitel esta situado en una zona de muchos bares y antros, no molesta el ruido, solo tengan cuidado de carteristas y gente q busca robar relojes, telefonos y carteras en esa calle.
Todo lo demas excelente.
El hitel esta situado en una zona de muchos bares y antros, no molesta el ruido, solo tengan cuidado de carteristas y gente q busca robar relojes, telefonos y carteras en esa calle.
Todo lo demas excelente.
Alessia
Hotel comodo e di qualità!
Cibo ottimo e in abbondanza.
Attenzione al cliente è messa al primo posto, personale cordiale e disponibile.
Consiglio questo hotel!
Cibo ottimo e in abbondanza.
Attenzione al cliente è messa al primo posto, personale cordiale e disponibile.
Consiglio questo hotel!
Luca
La struttura è bella e funzionale, la camera forse un pochino piccola ma pulita ogni giorno in maniera maniacale.
Il cibo è buono, con molta varietà di pietanze e di buona qualità.
Il personale è sempre molto cortese e sorridente, sempre disponibili e professionali.
Nei dintorni, ci molti locali dove poter mangiare e bere. La zona è molto frequentata e c'è confusione anche di notte (in prevalenza tedeschi).
Si trova proprio di fronte la spiaggia, dove ci sono ombrelloni e lettini gestiti direttamente dal comune.
Il cibo è buono, con molta varietà di pietanze e di buona qualità.
Il personale è sempre molto cortese e sorridente, sempre disponibili e professionali.
Nei dintorni, ci molti locali dove poter mangiare e bere. La zona è molto frequentata e c'è confusione anche di notte (in prevalenza tedeschi).
Si trova proprio di fronte la spiaggia, dove ci sono ombrelloni e lettini gestiti direttamente dal comune.
henrique
Muito boa
So achei estranho que cobram 2 euros por dia p usar o cofre do quarto
So achei estranho que cobram 2 euros por dia p usar o cofre do quarto
MICHELE
Quel gâchis pour cet hôtel, tous ces gens saouls qui passent leur temps à boire, crier et vomir de 12h jusqu'au milieu de la nuit. Dans tout le quartier et toutes les rue qui entourent l'hôtel. Impossible de dormir avant tard dans la nuit.
On s'est fait avoir, en espérant que cet avis serve à ses lecteurs.
On s'est fait avoir, en espérant que cet avis serve à ses lecteurs.
Núria
L'hotel y el personal, excel·lents. El buffet molt complet y de qualitat, amb menjar recent fet i varietat.
L'únic inconvenient és el soroll dels voltants, els turistes de la zona criden y estan de festa tot el dia.
L'únic inconvenient és el soroll dels voltants, els turistes de la zona criden y estan de festa tot el dia.
Isabelle
Qualité prix excellent
Brigitte
Je le déconseille cet hôtel pour sa situation, entouré d’une masse d’allemands ivres et drogués toute la journée. Ce n’est pas rassurant du tout. Je n’y retournerai pas.
Margit
Party outside 24/7.
Patrik
Super Hotel sehr freundlich und sauber jeglicher konform
francisco
Good surprise in El Arenal
Building located in the Arenal area, sea front. Team is outstanding: professional, polite, customer oriented. Buffet dinner is way above expectations showing variety and quality, Breakfast is good and room is comfortable and clean. A small remark: room soundproof is not that great meaning that in pick season, neighbour rooms and corridor noise can be bothersome.
Ruben Alexander
Excelente atenciones
Un hotel muy cómodo, con excelente atenciones de todo el personal, se preocupan porque te sientas bien en cada momento. Tanto el desayuno como la cena muy rico y variado. Hay una parada de bus a sólo 100 metros del Hotel, que te conecta con el Aeropuerto o con la ciudad de palma de mallorca.
Vanessa Müller
Sehr nette Mitarbeiter, saubere Zimmer , zimmer Wunsch hat geklappt, essen gut, kommen gerne wieder. Danke ! Perfecto
Oliver
Toller Service beim Personal, frühzeitiger Zimmerbezug möglich inkl. Frühstücksangebot. Schönes Zimmer, sauber und toller Ausblick.
Leitungen und Klimaanlage in die Jahre gekommen, sehr hellhörig.
Leitungen und Klimaanlage in die Jahre gekommen, sehr hellhörig.
Sven
Sehr nettes Personal und trotz der sehr zentralen Lage bei der Schinkenstrasse ist es wirklich sehr ruhig...
Alain J.
Excellent rapport qualité prix … très bien placé en bord de mer
Verified traveler
Top Lage. Super nettes Personal. Das beste Hotel wenn man an der Playa ein paar schöne Tage verbringen möchte. Nur das Buffet ist Massenabfertigung. Preis /Leistung des Buffets ist aber super. Wer Urlaub aber auch mit gutem Essen verbindet, sollte ohne HP buchen und ausserhalb die vielen Restaurants nutzen.
Verified traveler
Das Personal war sehr nett und freundlich. Ich habe mich solo sehr wohl gefühlt. Alles gut und gepflegt.
Thomas
Riu
Immer wieder gerne. Tolle Strandlage. Direkt zum Bierkoenig.
Nettes und freundliches Personal. Habe nur nicht verstanden das man in der Bar eine Maske beim sitzen tragen muss und im Restaurant nicht. Gerne wieder.
Nettes und freundliches Personal. Habe nur nicht verstanden das man in der Bar eine Maske beim sitzen tragen muss und im Restaurant nicht. Gerne wieder.
Marion
Empfehlenswert
Spitzen Lage direkt am Meer super Essen sehr viel Auswahl leider dadurch aßen wir mehr gutes Hygiene Konzept auf Maske tragen in den öffentlichen Bereichen wird sehr geachtet
Marcos
Hotel muy cómodo y con buenas instalaciones.
Lo mejor del hotel el personal súper amable. Sobre todo el señor de recepción.
Da gusto ir a cualquier sitio y encontrar gente tan amable.
Lo mejor del hotel el personal súper amable. Sobre todo el señor de recepción.
Da gusto ir a cualquier sitio y encontrar gente tan amable.
Moritz
Modernes, sauberes Hotel mit ausgezeichnetem Essen
Das Hotel bietet einen guten Service, wurde komplett renoviert und ist sehr sauber. Auch, dass alle Zimmer über einen Balkon verfügen.
Ich hatte Halbpension gebucht und habe die reichhaltigen schmackhaften Büffets sehr genossen.
Das Hotelpersonal war besonders herzlich und serviceorientiert. Wegen eines Schadens an meinem iPhone, den ich verursachte, war mir die Rezeption äußerst behilflich den Schaden mit meiner Versicherung zu regulieren.
Tolles Hotel, nicht mal 100 Meter zum Strand.
Ich würde dort persönlich zu Normalen Ballermann Zeiten, nicht übernachten. In der Nebensaison und auch wegen Corona war es dort ruhig und ein schönes Wochenende.
Vielleicht mal wieder für eine Wochenende in der Nebensaison.
Ich hatte Halbpension gebucht und habe die reichhaltigen schmackhaften Büffets sehr genossen.
Das Hotelpersonal war besonders herzlich und serviceorientiert. Wegen eines Schadens an meinem iPhone, den ich verursachte, war mir die Rezeption äußerst behilflich den Schaden mit meiner Versicherung zu regulieren.
Tolles Hotel, nicht mal 100 Meter zum Strand.
Ich würde dort persönlich zu Normalen Ballermann Zeiten, nicht übernachten. In der Nebensaison und auch wegen Corona war es dort ruhig und ein schönes Wochenende.
Vielleicht mal wieder für eine Wochenende in der Nebensaison.
Angela
Tolles Hotel, sauber und sehr freundliches Personal. Immer wieder.
Niki
Amazing sea view!
Another great experience at Riu San Francisco!
Staff at reception and restaurant are all nice, kind and friendly.
I truly recommend the rooms with sea view at higher floor (5th is the highest for standard rooms), as you can enjoy an amazing sunset view while relaxing at your balcony.
The hotel is placed in front of a very enjoyable pedestrian promenade with no traffic.
The rooms are spotless clean and I really liked the turquoise details.
Room doors are still locked with a normal key, no key card is used in the hotel, but that's not a big deal.
Half board consist of a buffet with a wide variety of food, both at breakfast and dinner.
Surely, I would recommend this hotel for great value of money. A perfect stay for your holiday!
Staff at reception and restaurant are all nice, kind and friendly.
I truly recommend the rooms with sea view at higher floor (5th is the highest for standard rooms), as you can enjoy an amazing sunset view while relaxing at your balcony.
The hotel is placed in front of a very enjoyable pedestrian promenade with no traffic.
The rooms are spotless clean and I really liked the turquoise details.
Room doors are still locked with a normal key, no key card is used in the hotel, but that's not a big deal.
Half board consist of a buffet with a wide variety of food, both at breakfast and dinner.
Surely, I would recommend this hotel for great value of money. A perfect stay for your holiday!
Margot
Topp
francesco
Hotel splendido e confortevole per una vacanza da sogno.
Spiaggia e locali a due passi.
Spiaggia e locali a due passi.
Verified traveler
Il mangiare era sempre lo stesso. Specialmenre la colazione.
petra
War alles wie es bei dem Zimmerpreis zu erwarten war
Verified traveler
Etablissement rénové, bien situé, dommage que l'isolation phonique ne soit pas très bien insonorisée, on entend les voisins de la chambre tirer les chasses d'eau, et même parler. Pour le reste c'était parfait.
Niki
Great value for money, nice rooms
The room was spotless clean and I really liked the turquoise details. The shower was big enough and the hot water comes quite fast, but, even with closed door, some water came out of the shower. The balcony is much wider than expected.
Not impressed by the comfort at night. It seems that the wall and the door are too thin, so you may be woken up at night by unruly customers coming back late and shouting.
Room doors are still locked with a normal key, no key card are used in the hotel, don't know why, as the hotel is well renovated.
Room with sea-view on the first floor doesn't actually let you watch the see clearly. You should request a higher floor to enjoy the sea view much better.
Breakfast and dinner were included in the price. Both consist of a large buffet with lots of variety of food. Quality of some food such as pasta can be much better, but if you choose meat and vegetables, they are well prepared. Anyway, for the price you pay, it's more than enough.
Staff are all nice, friendly and helpful. Would anyway recommend this place for great value of money
Not impressed by the comfort at night. It seems that the wall and the door are too thin, so you may be woken up at night by unruly customers coming back late and shouting.
Room doors are still locked with a normal key, no key card are used in the hotel, don't know why, as the hotel is well renovated.
Room with sea-view on the first floor doesn't actually let you watch the see clearly. You should request a higher floor to enjoy the sea view much better.
Breakfast and dinner were included in the price. Both consist of a large buffet with lots of variety of food. Quality of some food such as pasta can be much better, but if you choose meat and vegetables, they are well prepared. Anyway, for the price you pay, it's more than enough.
Staff are all nice, friendly and helpful. Would anyway recommend this place for great value of money
Verified traveler
Molto buona la posizione fronte mare e molto godibile la passeggiata tutta pedonale senza traffico e tranquilla hotel discreto e camere con bella vista panoramica
Verified traveler
Bel hôtel, proche de la plage, juste en face d'une station de bus qui amène à l'aéroport.
Verified traveler
changement d'hôtel en arrivant - sans être prévenu à l'avance - donc grande surprise \"hôtel complet - plus de chambre libre -. Réservation a été fatre par Expédia en mai/juin 2018!
Mais l'hôtel Riu Bravo très correcte.
Mais l'hôtel Riu Bravo très correcte.
Verified traveler
Tres bien situe tres pres de la plage arret de bus enface de l hotel
Verified traveler
Bell'hotel, peccato per la zona
Ho soggiornato assieme alla mia compagna la prima settimana di agosto. Buon hotel, pulito, colazione internazionale e cena a buffet ricca per tutti i gusti. L'hotel è fronte mare quindi nulla da dire sulla posizione. Parcheggio bene o male al max 100mt dall'hotel si trova gratuitamente. L'unica pecca è che quella zona è piena di tedeschi e i locali sono x tedeschi, addirittura birrerie in stile bavarese. Noi personalmente non abbiamo vissuto la Spagna in quella zona di Maiorca.
Verified traveler
Hotel face à la mer et juste l esplanade à traverser pour accéder à la plage. Tous commerces au pied de l hôtel
Excellent hôtel de très grande qualité avec une direction très présente garantissant le \"zéro\" défaut
Excellent hôtel de très grande qualité avec une direction très présente garantissant le \"zéro\" défaut
Verified traveler
Séjour agréable petit déjeuné copieux dîner choix varié
Location & surroundings
Hotel Riu San Francisco - Adults Only
Llaüt, 24, Playa De Palma, Spain
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Hotel Riu San Francisco - Adults Only
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