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Silvana Mountain Hotel

Zermatt · Switzerland

Furi 265View location

9.8/10Excellent36 Reviews
Cleanliness9.8/109.8
Service10.0/1010.0
Comfort9.6/109.6
Condition9.6/109.6
Location7.0/107.0
Neighborhood7.6/107.6
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Silvana Mountain Hotel

Comfortable Accommodations: Silvana Mountain Hotel in Zermatt offers family rooms with mountain views, private bathrooms, and modern amenities. Each room includes a balcony, work desk, and free WiFi. Wellness and Leisure: Guests can enjoy a spa and wellness centre, sauna, indoor swimming pool, and sun terrace.

The hotel features a fitness centre, steam room, and hammam for relaxation. Dining Experience: The family-friendly restaurant serves international cuisine with vegetarian, gluten-free, and dairy-free options. Breakfast is available as a continental buffet. Convenient Location: Located 2. 2 km from Schwarzsee and 3.

5 km from the Matterhorn, the hotel provides ski-to-door access and proximity to attractions such as Gorner Ridge and the Matterhorn Museum.

Read more about this hotelShow less

When you stay at Silvana Mountain Hotel in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This ski hotel is 0.1 mi (0.1 km) from Furi - Riffelberg and 0.1 mi (0.1 km) from Cervino - Sci Estivo.

Treat yourself to a stay in one of the 22 guestrooms, featuring heated floors and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 12:00 PM
Check-in until 5:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: CHF 10 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

Nearby attractions

Zermatt-Matterhorn Ski Paradise 0.1 km / 0.1 mi
Furi Ski Area 0.1 km / 0.1 mi
Matterhorn Express II Cable Car 0.3 km / 0.2 mi
Riffelberg Express Gondola 0.4 km / 0.2 mi
Forest Fun Park 2.1 km / 1.3 mi
Zermatt-Furi Gondola 2.6 km / 1.6 mi
Matterhorn Museum 3.1 km / 1.9 mi
Kirchbrücke 3.1 km / 1.9 mi
St. Mauritius Church 3.1 km / 1.9 mi
Mountaineers Cemetery 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 23
  • hotel
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Silvana Mountain Hotel

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Silvana Mountain Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ANNEXJUNIOR SUITE • ANNEXJSU.AX

    Photos are not available for this room type.

    Silvana Mountain Hotel

    JUNIOR SUITE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ANNEXSINGLE • ANNEXSGL.AX

    Photos are not available for this room type.

    Silvana Mountain Hotel

    SINGLE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH BALCONYSINGLE • WITH BALCONYSGL.BL

    Photos are not available for this room type.

    Silvana Mountain Hotel

    SINGLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    Silvana Mountain Hotel

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ANNEXDOUBLE • ANNEXDBL.AX

    Photos are not available for this room type.

    Silvana Mountain Hotel

    DOUBLE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Silvana Mountain Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH BALCONYTRIPLE • WITH BALCONYTPL.BL

    Photos are not available for this room type.

    Silvana Mountain Hotel

    TRIPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH BALCONYFAMILY ROOM • WITH BALCONYFAM.BL

    Photos are not available for this room type.

    Silvana Mountain Hotel

    FAMILY ROOM WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Silvana Mountain Hotel

9.8
Excellent
36 Reviews
Cleanliness
9.8 /10
Service
10.0 /10
Comfort
9.6 /10
Condition
9.6 /10
Location
7.0 /10
Neighborhood
7.6 /10
Amenities
9.8 /10
20 reviews shown
10/10
Exceptional
10 Jul 2026
Kevin
This hotel is amazing!! The staff were amazing from the bar to the restaurant and everyone else. The rooms were great with a great little deck with amazing views. Getting to and from the hotel is a little long but well worth it!! Absolutely, would love to enjoy this hotel again in the future.
Family
10/10
Exceptional
09 Jul 2026
Joanna
I loved this hotel. The staff were all very friendly and the restaurant was great! I also really liked the spa amenities!
Self
10/10
Exceptional
14 Aug 2025
Damian
Great
Leisure Family
10/10
Exceptional
09 Jul 2025
Andrea

Awesome

Everything in this place is perfect. Location, vibe, customer service, cleanliness

The staff is so kind. Dinner time is like going back to Grandma's house for holidays.

Friends_and_family Family
10/10
Exceptional
10 Nov 2024
michael
This is a wonderful modern hotel. The room was great, great views. Friendly staff. An awesome wellness area. Great dinners and the breakfast was amazing. They will pick you up and take you to the train station for a fee. Easy to get there by taking the gondola to Furi and then a 5 minute walk to the hotel. Would love to go again!!
Leisure Friends
10/10
Exceptional
03 Sep 2024
Robert
The hotel is in a very scenic location on a mountain above Zermatt. Transportation was easy with the cable car stop only a five minute walk to the hotel. The rooms are comfortable and spacious. We especially enjoyed the buffet breakfast and the dinner menu options. The family staff were so welcoming and accommodating. My wife has a mobile scooter and they drove us up the mountain after we arrived at the train station in Zermatt and they helped us to the cable car when the road back to Zermatt was closed for the morning. Friendly in every way.
Partner
10/10
Exceptional
28 Sep 2023
LYNDSEY
We absolutely loved our stay at Silvana. The owners are amazing and very welcoming. Will only stay here in Zermatt.
Leisure Friends
8/10
Excellent
27 Sep 2023
Sarah
This property was really lovely! The staff do a wonderful job making their guests feel welcome. The breakfast was phenomenal as well as the spa area. The only downside to the hotel is the location if you wish to explore the town in the evening during the summer. It is walkable and manageable at night as they provide flashlights, however coming back later on uphill wouldn’t be ideal. The taxi ended up costing 100 chf in the evening hours. For that reason, I wish the spa would have been open later to have something to do at the hotel. May be something to consider if you are young and want to explore the bars/ restaurants later. This would be a great stay for a family as they have a little playground as well. Otherwise wonderful stay and very kind staff.
Leisure Friends
10/10
Exceptional
25 Sep 2023
Cassie
What a lovely family-run hotel. It was the best hotel stay we ever had. It was so neat to stay up on the mountain above town. The staff and family were so nice and the food was excellent. The room we had was great with a loft for our teenage daughter. The sauna area was great also. Definitely planning to stay here on our next trip to Switzerland!
Leisure Family
10/10
Exceptional
31 Jul 2023
Robert
The property was away from the main part of town but amazing. The restaurant was fantastic and the room while small was perfect.
Leisure Family
10/10
Exceptional
20 Jul 2023
Jaweria
Best place to stay in Furi near Zermatt. The staff is very very nice and helpful. The rooms are super clean. The views are breathtaking. Will definitely recommend and stay again in the future.
Leisure Family_with_children
10/10
Exceptional
31 Dec 2022
Ruben
A very nice small ski-in and out hotel in Fury (Zermat).

Its difficult to fault this wonderful family hotel. Pretty swiss decor, cood condition, very friendly and helpful staff, good food, good location for skiing in Zermat area (with conveninet connection to Italy).

The only potential issue is that its 3.5km from the Zermat village (so if you want to go there then spare 80 euros each way or 45 min walk up/down)

Overall very pleased.

Ruben
Leisure Family_with_children
10/10
Exceptional
20 Sep 2022
Garrett

Lovely Experience All-Around

Hotel Silvana was something out of a dream, from the moment I booked through the moment I walked out the door. I couldn't have chosen a better place to stay during my 4-night trip to Zermatt in September 2022.

Upon booking, staff is communicative and they're immediately helpful by informing you about cable car schedules up to the hotel and other transportation options. My flight was delayed by 6.5hrs so I missed the last cable car of the day; however, Martin was great with late-night communications and kindly scheduled an electric taxi to meet me at the train station (it does cost 80CHF, though!).

Upon arrival, Tatiana put together a platter of meats and cheeses, a salad, breads with butter, and a glass of whiskey to help settle in. That food, the breakfasts, and the in-house dinners were each fantastic. Breakfast is included in your stay, but the four-course dinners cost 40CHF per night and are WELL WORTH IT. So delicious and it was great chatting with fellow guests!

The room was exceptional as well. Extremely clean and well-appointed, very functional, quiet despite neighbors close by, beautiful views, and cleaning staff did a good job too. WiFi was surprisingly speedy. They even brought my roller bag down to the train station so I could explore town on my final morning.

I cannot recommend this family-run hotel enough. They go above and beyond for their guests. Thank you for an amazing stay! <3

P.S. One major caveat, you're at the mercy of the cable car schedules here!
Self
10/10
Exceptional
02 Jul 2022
Agnieszka
Wonderful hotel, very friendly and helpful staff. Great view on the mountain and town of Zermatt from the room’s balcony. We had a delicious dinner in a beautifully decorated restaurant
Leisure Family
10/10
Exceptional
09 Sep 2021
Robert
Efficient, well thought out rooms
Charming decor
Beautiful spa
Wonderful on site restaurant
Courteous, professional, accomodating staff - service was beyond excellent.

If you're coming to the Zermatt area, this is the only place you should ever stay
Leisure Family
10/10
Exceptional
13 Aug 2021
Verified traveler
Great lovely hotel. A beautiful clean little boutique hotel that is a very authentic Swiss mountain lodge with a lot of attention to details visible in every aspect of the property. That care combined with the friendliness of the owner and the staff created a very comfortable atmosphere that we really enjoyed. The location outside of the hustle and bustle of Zermatt is idyllic and beautiful and the integrated restaurant served delicious authentic Swiss food. Will for sure come back
Leisure Partner
10/10
Exceptional
04 Jul 2016
Verified traveler

Perfection in the alps

Hotel Silvana is perfect - the owners and staff are wonderful, helpful and caring. The hotel is clean, modern and surprisingly full of amenities.

The food in the restaurant was fantastic and in a perfect setting.

10/10
Exceptional
23 Mar 2015
Steve

Great hotel, great food, right next to the piste.

A really excellent stay. Ski in, ski out made the day start and end well. Hotel is friendly with great food and in an amazing location.
10/10
Exceptional
17 Sep 2014
Freddy

Amazing hotel in the mountains

This hotel is simply amazing for its location, rooms and most importantly its FOOD. It's only a few minutes walk from Furi cable car station and you can take a nice walk approx 2hr with the view of the mountain Matthorn (and the other mountains) if you take the cable car 1 station up. Very nice for people who wanna hike or cycle around. The food is better than any other hotel or restaurant we visited in Switzerland!! And it's only 40 CHF for a 4-course dinner, totally worths it. The staff in the hotel is very nice and speak very good English:p Gonna stay again if we go next time.
Family
10/10
Exceptional
26 Jul 2025
Reto
War alles tiptop

Location & surroundings

Silvana Mountain Hotel
Furi 265, Zermatt, Switzerland

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Silvana Mountain Hotel

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