Name: Riffelhaus 1853
Address: Riffelberg 2500M, Zermatt, 3920, CH

6/10

Pleasant

04 Jul 2026

Elizabeth

I love the sight around and from the window, the room clean, quiet, staff friendly. What I didn’t like it was the dinner choices were not much to offer, I ordered a duck who looks ok. to order but the meat was very hard and chewy. The breakfast was better with more choices and friendly staff.

Self

10/10

Exceptional

15 Mar 2026

Robert Shannon

Amazing views, ski in ski out, and breakfast/dinner included was an awesome touch!

10/10

Exceptional

12 Feb 2026

Gladys

The staff are friendly and accommodating . The location is almost beside the Matterhorn very peaceful at night time. The wellness area is not to be missed.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Carlos

Amazing stay, very relaxing place in the middle of the mountain. If you are looking to unwind and stay at a remote place then this is the hotel for you.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Nimesh

Best location to stay, right near the Matterhorn, nice sauna bath facility, clean room and excellent food service. I highly recommend this place.

Leisure Family

10/10

Exceptional

24 Sep 2025

Tadahiro

Great location
Wonderful view

Leisure Partner

10/10

Exceptional

09 Aug 2025

Laura

Amazing location!!!!!

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Qian

We booked three 4 star hotels in the journey. This one is the best in all aspect, especially the bathroom.

10/10

Exceptional

19 Apr 2025

Bianca

Came for 1 night, stayed for 3!

We had the most unforgettable stay at Riffelhaus 1853, and I can’t say enough good things about the incredible team here. Dior and Sven went above and beyond for us, and every single staff member made us feel truly cared for over the last four days.

Their kindness, professionalism, and warmth made all the difference in the unique situation we were all just in. That kind of service is rare, and it meant the world to us.

We wouldn’t trade the experience we just had for anything. We’re leaving with full hearts and a deep appreciation for all the people who made it so special. We will definitely be back—and until then, we’ll be singing the praises of Riffelhaus to everyone we know. Thank you for everything. You truly are something special!

Friends_and_family Friends

10/10

Exceptional

25 Mar 2025

Chia Huei

Our experience was excellent from start till end! Staff were all so friendly and helpful, and made us feel very welcome. They seemed to enjoy being there and brought a good vibe to the place. The rooms and bathroom were beautiful and spacious even for the standard rooms. Wellness and dining spaces were also stunning and with perfect views of the Matterhorn. This was definitely one of the best stays of our lives. We hope to be back again!!

Leisure Family

10/10

Exceptional

20 Mar 2025

Jeffrey

A fantastic place to stay, high up in the Alps. Staff was always very professional and helpful and went out of their way to accommodate us. The views from the rooms are world class. Highly recommended.

10/10

Exceptional

09 Mar 2025

Bryan

Great biews

Leisure Self

10/10

Exceptional

17 Feb 2025

Hang

Above expectations all around. We stayed for our honeymoon, and it was perfect. Tranquil, separated from the aprés scene, perfect ski in ski out for first tracks every day before the gondolas started bringing people from town. Breakfast and dinner were included and absolutely top tier dining every day. The staff were helpful and welcoming. The baggage service from the train was incredibly helpful so that we didn’t have to haul our luggage across the ski hill. I couldn’t have asked for a better experience. We plan on returning!

Leisure Partner

10/10

Exceptional

01 Feb 2025

Adrian

Amazing experience!!! Hotel has a perfect location, offering breathtaking views of Matterhorn and Zermatt valley. Breakfast is an unforgettable experience for sure, again for the views around; and the food offering. Then, you have the most impressive chef; Jovanni is very passionate about his work, comes to the table to explain the details of his creation. Each night is a different epicurean journey. Such an unexpected, unbelievable treat!!! Thank you so much!!!

Leisure Partner

10/10

Exceptional

20 Jan 2025

Sindi

Beautiful views, lovely sauna

Leisure Partner

10/10

Exceptional

16 Jan 2025

jason

The staff and dining here was some of the best in the world, and weve been around the world to know...we will be back!

Leisure Partner

10/10

Exceptional

06 Jan 2025

Bernt

The perfect Alpine retreat.

Riffelhaus is an amazing hotel, if you want peace and quiet, great food and feel really welcomed.

Self

10/10

Exceptional

22 Dec 2024

Ranier

Zermatt’s best-kept secret. Nestled in the middle of the Zermatt Matterhorn, this 170 year old hotel integrates modern amenities while maintaining its historical roots along with breathtaking views. Riffelhaus 1853 does not disappoint and often leaves the guest with a once-in-a-lifetime experience and incredibly lucky for such a hotel to exist. It houses only 25 rooms/suits allowing for the staff to give you more personalized attention.
Unlike most 170 year old hotels, Riffelhaus 1853 does an amazing job integrating modern amenities. The rooms and bathrooms were very modern with a sense of alpinist style unique to the locality. The rooms were average sized for the price; however, most guest come for the amazing view and location of this hotel rather than the size of the room. The reputation of the Riffelhaus’ Wellness Center and Spa experience is what originally motivated me to book this stay. This may be the crown jewel of the property as there is no other place like this in Zermatt. Their hot tub perched at the top of about 2582 meters overlooking the Matterhorn and the whole of Zermatt is the most beautiful in the entire area. I challenge anyone else to provide pictures of a better hot tub view. People from all over the world travel just for this experience. The large dry sauna faces a wall of glass from the ceiling to the floor that overlooks the Matterhorn and Alps and situates multiple people comfortably.

Leisure Self

10/10

Exceptional

09 Oct 2024

Heather

This hotel was everything I hoped it would be. The location was spectacular.

Leisure Family

10/10

Exceptional

16 Sep 2024

Chun Wai

Astonishing view of matterhorn

10/10

Exceptional

25 Aug 2024

Darlene

This was an absolutely amazing experience! The hotel, the staff, the views-blown away!!!!!!

Leisure Family

10/10

Exceptional

13 Aug 2024

Jessica

The property was beautiful, the communication about how to get there was very clear, and the staff were fabulous. The meal that was included with the hotel reservation was wonderful. It was a wonderful place to stay and gave us a great starting point for the train to the top the next morning.

Leisure Friends

10/10

Exceptional

12 Feb 2024

RL

Great location. Lovely views. Wonderful rooms. Friendly staff.

Leisure Partner

10/10

Exceptional

16 Jul 2023

Kerrin

The Most Magical Experience

If you are debating on booking this please do yourself a favor and go for it. I cannot describe how beautiful the location is, the photos don't do it justice. The spa was great, and they probably have the worlds best hot tub view. The staff was incredibly kind and greeted us at the train stop to take our bags. There are plenty of walking trails right near the property. The staff spoke multiple languages and were incredibly kind. It was a unique experience and I hope one day I can go back.

Friends_and_family Friends

10/10

Exceptional

19 Mar 2023

JIMMY

We arrived at night and the staff were waiting for us at the train station to help us with the luggage. During the stay, everything was clean, calm, quite, and safe. The outdoor jaccuzi facing the matterhorn is something else, you site there and forget the timing. The staff were super friendly and one thing to notice is they work with each other as family. On top of that, Juliana was a big help to us and made our stay easier. This place is really recommended and I will come again every year for sure.

Leisure Family

10/10

Exceptional

12 Mar 2023

philip

Best alpine location I have visited

Amazing location, excellent staff, really enjoyed the stay. Ski in and out with the best views of the matterhorn

Partner

10/10

Exceptional

03 Feb 2023

Rebecca

It was absolutely beautiful, and the staff was extremely kind and helpful. 10/10 recommend staying here!

Leisure Self

10/10

Exceptional

19 Jan 2023

Bradley

Put this place on your bucket list . Has a can’t beat location, staff is amazing, great food and stunning views.

Leisure Family

10/10

Exceptional

14 Dec 2022

Charlene

Awesome views. Awesome food. Hidden charges not totally revealed

Leisure Partner

10/10

Exceptional

02 Feb 2022

Serge

The best hotel experience

The location was amazing, the hotel is quaint and one of a kind. The views of the Matterhorn are amazing. The staff all went above and beyond expectations. I can’t wait to rebook!!

Friends_and_family Family

10/10

Exceptional

13 Dec 2021

ann

What an amazing experience! The hotel property and the views make for a memorable experience. I could not have been happier with the hotel! Amazing.

Leisure Partner

10/10

Exceptional

16 Feb 2020

Brandon

I absolutely love the secluded location and outstanding views of the Matterhorn. What really lifts this hotel above and beyond are the staff and how welcoming, warm, and hilarious they all are. They really do make this place a cherished memory indeed. Also the food is amazing! High quality and lots of choice. Breakfast is also delicious with bacon, scrambled eggs, sausage, porridge, unlimited hot drinks. All included in the price

Leisure Partner

10/10

Exceptional

26 Jan 2020

Verified traveler

Nice place make sure you arrive early enough to catch train to hotel or your screwed

Business Partner

10/10

Exceptional

19 Jan 2020

Victoria

The view is just amazing , we definitely coming back

Leisure Partner

10/10

Exceptional

13 Jan 2020

Verified traveler

Excellent view of the town from above and right in front of Matterhorn. Can’t get anything better than that. A good breakfast selection and wellness to relax
4 course dinner spread was also good

Leisure Partner

10/10

Exceptional

11 Jan 2020

Stephen

Beautiful location and facility. The staff are exceptional and hotel upgrades very well done. Paradise for a skier as it’s truly ski in and out! 25 minute train ride into town so plan accordingly. Thanks to the team at Riffelhaus for a great stay!

Leisure Partner

10/10

Exceptional

26 Dec 2019

Verified traveler

The isolated location, the staff and the views are the stand out things about this hotel.

Leisure Self

10/10

Exceptional

17 Dec 2019

Ryan

Love this hotel. The spa and restaurant were highlights for me. But the check in and check out process was way too disappointing. Waited till almost 4:00 PM before my room was ready. And when I was checking out, the receptionist made a huge blunder which made me miss my train out of Riffelberg. All in all, a good experience apart from the poor check in and check out services.

Leisure Partner

10/10

Exceptional

10 Sep 2019

GC

The location of this hotel is amazing. The view of Matterhorn, the approximity to Rifflesee, the ease of hiking anywhere around to see nature, it’s all so amazing. To make it better, the complementary breakfast and dinner tastes so great. The rooms are clean, spacious, and cozy. The spa is amazing with a view of Matterhorn from the sauna and the hot tub.

Leisure Partner

10/10

Exceptional

19 Aug 2019

Verified traveler

Beautiful setting, great staff, good food, nice hotel

Leisure

10/10

Exceptional

18 Sep 2018

Verified traveler

Beautiful!

Excellent food, fantastic location, amazing views!!

Partner

10/10

Exceptional

21 Apr 2018

Verified traveler

Sensational beauty and good quality lodgings

The location is amazing and the quality of the breakfast and dinner is high. Staying up in the ski area is really worthwhile.

Partner

10/10

Exceptional

16 Apr 2018

Heinz

Great place above Zermatt at 2500 meters

I have traveled to over 120 countries and been to Switzerland on many occasions and must say that experiencing the Matterhorn from the Riffelhaus was a most memorable experience....the only way to go.

10/10

Exceptional

09 Apr 2018

Verified traveler

Nice excursion location to visit zermatt

Clear view of Mettarhorn just outside the hotel. Near to MRT. Must try the whirlpool, its amazing!

10/10

Exceptional

12 Mar 2018

Yu-Miao

Great hotel up in the mountains

Located up in the pistes, this is the ultimate ski in/ski out hôtel. Not for big party goes as access to town is more limited. Rooms are clean and simple. Food is good but could be better. Spa is excellent with an amazing view of the matterhorn

Family

10/10

Exceptional

16 Jan 2018

Nancy

Beautiful food, friendly staff and stunning views

We had the most amazing time at Riffelhaus 1853. The room very clean and cosy, perfect for the mountain, we had beautiful views from our windows and pretty much everywhere you looked. The dining room has a 360 degree view of the mountains including the Matterhorn. The quality of food at the restaurant and level of service was exceptional. My partner has an allergy to dairy/ lactose and the chefs and service staff were so thoughtful, well planned and attentive. Each day we felt like we were living without an allergy at all, and we were able to enjoy delicious and beautifully prepared food. We dined in many high end restaurants in France and Switzerland and none were able to cater to this as wonderfully as Riffelhaus.

We also had a snow storm for a couple of the days and was snowed in. In this time we loved the family atmosphere in the hotel, we got to know the other people staying, the dogs, played games in the lounge, sat in front of the fire and enjoyed the spa, steam and sauna. When the weather cleared the views were spectacular and the we could ski from our doorstep. I would highly recommend Riffelhaus 1853, we absolutely loved it and would definitely stay again! Thank you so much for making us so welcome.

6/10

Pleasant

14 Jan 2018

Stephen

We didn't go for the skiing so looking back on the visit, I would have stayed in Zermatt and just visited the top of the mountain. The hotel was a skiing paradise but nothing luxurious. Rooms were nice,clean and spacious. Spa was excellent. Staff was helpful but not doing things that were reflective in the price we paid for the stay. I was opposed to having dogs sit in the dining area while eating a four course dinner.

Partner

10/10

Exceptional

10 Sep 2016

Verified traveler

Everything is perfect.

I leave this hotel for two nights and feel too short. It is perfect location and very good services. Excellent food.

10/10

Exceptional

08 Sep 2016

Verified traveler

Great view! Very confortable room

The room is very confortable and clean. Staffs are very nice and the services are great. Strongely recommended and we will visit it again (hopefully soon)

10/10

Exceptional

24 Jul 2016

Verified traveler

View of the Matterthorn

We had corner room with a view of the Materhorn out of one and a picturesque country scene out of the other. There was herd of sheep on the hill. We arrived by foot via the Mark Twain trail. After the hike the spa was most welcome. Although they do not offer massages the facilities are spectacular with floor to ceiling windows on to the mountains and an outdoor hot tub with Mountain view. It was beautiful.

10/10

Exceptional

25 Mar 2015

Louise

Very Special Location

Stayed here between Christmas and New Year 2014, just after it reopened after refurbishment. Fabulous hotel with truly amazing views of the Matterhorn (definitely worth paying for a Matterhorn view room). It's about 100m walk (down the ski slope, so wear stout shoes in winter!) from the Riffleberg stop on the Gonergrat railway. Great for skiing as you can get a first run down before the lift open and have the mountain pretty much to yourself for half an hour, and I imagine it would be great for walking holiday too. Food in the restaurant is good, the spa is large and excellent and the staff are very friendly, oh rooms are good too, not huge but comfortable and well furnished. I'd really recommend it for a short break rather than a full week, as the location means that you have to eat at the hotel each night (as the last train up is 9ish in summer and 7.30 ish in winter). All round, very special experience.

Partner

10/10

Exceptional

08 Mar 2015

Andrew

An Intimate, Private Mountain Club with Friends

The location and setting cannot be beaten for the hotel sits on the side of a mountain and overlooks an alpine amphitheatre of unparalleled beauty, dominated of course by the iconic and breathtaking Matterhorn.

The entire hotel has recently undergone a significant programme of renovation and upgrading of its facilities and this is reflected in the superbly appointed rooms, spa and public areas. For comfort and cleanliness this hotel can easily compete with its grander 5 star cousins down in the valley.

The food ranges from buffet style continental breakfasts in the morning to traditional and hearty alpine favourites such as wurst and rösti at lunch. In the evening dinner is a 4-course set piece affair with the cuisine and service of a quality that you would expect from a world-class resort like Zermatt.

From the moment you enter the Riffelhaus you are surrounded by people who are not only consummate professionals but who bring to their jobs a warmth, thoughtfulness and human kindness that makes the Riffelhaus experience unique among its peers in Zermatt.

For me, and I hope others too, the Riffelhaus is so much more than just another hotel and I shall remember it with fondness and affection as an intimate, private mountain club with friends, friends that I look forward to seeing again and again, for many years to come.

6/10

Pleasant

05 Jul 2026

Roberto

A equipe de funcionários foi excepcional, especialmente os garçons. Contudo alguns acessórios do quarto apresentaram problemas, tais como luz do banheiro queimada, secador de cabelo não funcionava e também o telefone estava quebrado. No entanto, o hotel providenciou o concerto da lâmpada e forneceu um secador extra. No mais, a comida e, especialmente, o café da manhã estavam ótimos.

Friends_and_family Family

10/10

Exceptional

15 Sep 2025

Thomas

Kulinarische Spezialitäten auf 2 500 m ü. Meer

Bei der Anreise sehr freundliche Aufnahme u. auch der Hund wird vom Personal willkommen aufgenommen.Die grosse Sonnenterrasse und der Saunabereich mit einmaligen Blick aufs Matterhorn bieten viel Raum zum Relaxen. Beim Dinner war das 4-Gang Menü ein kulinarischer Hochgenuss.

10/10

Exceptional

02 Sep 2025

Morimitsu

This is the same use as last year. The location, food, cleanliness, and the view from the hotel are great. The staff are very kind. I would like to take advantage of the next opportunity.

Leisure Family

10/10

Exceptional

18 Aug 2025

Takeshi

全てにおいて満足度が高いです。

Leisure Family_with_children

10/10

Exceptional

12 Aug 2025

Verified traveler

a wonderful stay

Nice receptionists, waiters and waitress. Great views and relax environments.

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

loap

Emplacement excellent !

10/10

Exceptional

05 Jul 2025

mayumi

ここでしかできない、印象的な滞在を経験できました。マッターホルンを間近に眺めながらのサウナが最高！スタッフも礼儀正しくフレンドリーで良かったです。早朝や夜の静寂に包まれた山々を感じられるので、本当にお勧めです。

Leisure Partner

2/10

Poor

11 Apr 2025

Gerardo

Lo único que vale la pena es el jacuzzi pero puedes pagar por ir a tomarte las fotos, el lugar está lejos del mundo es muy caro transportarte tienes límite de tiempo para hacer actividades no hay comida, fuera de eso si planeas tener una luna de miel sin salir del hotel si es recomendable .

8/10

Excellent

02 Apr 2025

Christian

Ein magischer Ort

Leisure Partner

10/10

Exceptional

22 Dec 2024

RIE

リッフェルホテルからの依頼で宿泊先変更しました。とても良いホテルでしたのでマッターホルンを充分に楽しめました。
予約日1週間前になっても宿泊先から連絡がなかったためリッフェルホテルに確認のメッセージを送りましたが、返信が遅く、どちらかのホテル泊まるのか曖昧なメッセージが来て混乱しました。最終的にHotels.comに連絡をとり宿泊先を確認しましたが、いまだに意味がわかりません。ただお陰で素晴らしいホテルに泊まるチャンスを得たのは本当にラッキーでした。

Friends_and_family Family

10/10

Exceptional

16 Sep 2024

Sakura

マッターホルンを独り占めできるロケーションのホテルで最高の時間が過ごせました。

スタッフの方も全員とっても親切だった。
夕食はコースで出てきて、少食の私にはボリュームが多すぎたが、食べれないデザートのキャンセルも笑顔で対応してくれました。

メインも選ぶことができて、サラダもたくさん食べることができた。

部屋はとてもコンパクトにまとまっていたが、清潔で心地よく過ごすことができました。

部屋の窓越しにマッターホルンを写真に取ると、まるで絵のように綺麗で一生の思い出になりました。

またサウナもすごいロケーションだった。
時期的に人が少ない時期で、自分たちだけでゆっくり過ごせたのは最高の時間でした。

帰りにFuri経由のゴンドラで帰りたかったが夏の営業期間があったらしく動いておらずだった。

ただ、スイスに行くなら絶対に泊まった方が良いホテルでした！

Leisure Family

10/10

Exceptional

13 Sep 2024

Tomohiro

景色が良くて、良かったです！

Leisure Family

10/10

Exceptional

13 Sep 2024

Hiroshi

駅から近く便利。
部屋は清潔。
食事も美味しい。

Leisure Partner

10/10

Exceptional

10 Sep 2024

Hiroaki

Super

Leisure Friends

10/10

Exceptional

01 Sep 2024

MEI

星10
このホテルの良い点は山岳ホテルでありながら、すべての設備.サービスが素晴らしいことです。
マッターホルンを眺めながら、極上のサービスを受けながらゆっくり過ごすのが一番最適ですね。

次は連泊してゆっくりと朝食、ディナーを楽しみたいです。

Leisure Partner

10/10

Exceptional

18 Aug 2024

??

素晴らしい滞在でした

Leisure

10/10

Exceptional

16 Aug 2024

YASUYUKI

このホテルに泊まりたくてスイス旅行を計画しました。
マッターホルンビューの部屋の窓からはマッターホルンが目の前に見え、屋外のジャグジーからは山々を見渡せる絶景が広がっていました！

食事は朝晩付いており、夜ご飯はコース料理で美味しかったです。

とても標高約2,600mに位置しているとは思えないほど快適な滞在で、本当に泊まってよかったです！！

Leisure Family

10/10

Exceptional

13 Aug 2024

Tim

Aussicht

Leisure Family

10/10

Exceptional

25 Jul 2024

Chikara

最高のロケーション
サウナからマッターホルンが眺められて絶景
スタッフも親切丁寧
強いて言うなら食事が今一つかな