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Holiday Inn Cuernavaca
Cuernavaca · Mexico
Blvd Gustavo Diaz Ordaz 86View location
8.8/10Excellent1,004 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.6/10 8.6
Location8.6/10 8.6
Neighborhood8.6/10 8.6
Value9.4/10 9.4
Amenities8.6/10 8.6
See all ratings- Business hotels
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Cuernavaca
Centric Cuernavaca HotelThe Holiday Inn® Cuernavaca Hotel is ideally located to explore the picturesque city of Cuernavaca. Business travelers will find the CIVAC industrial zone and the World Trade Center Morelos just 20 minutes away, as well as a convenient business center and free Wi-Fi Internet access in the hotel.
Four meeting rooms and our beautiful gardens, are available and perfect for a trade show, wedding reception or a conference for up to 1000 guests. Less than two miles from downtown, our hotel is a perfect starting point to explore this colonial city and its surroundings.
The beautiful Jardín Borda and the famous Palacio de Cortés are just ten minutes away, while many archeological sites and touristic attractions can be found just outside the city, such as Tepoztlán and Lago de Tequesquitengo.
Rest in one of our comfortable rooms and relax enjoying our patio with two pools and a Jacuzzi surrounded by beautiful botanical gardens. Exercise at the fitness center, enjoy delicious food at the restaurant and bar and treat yourself to a massage at our Services Spa.
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With a stay at Holiday Inn Cuernavaca by IHG, you'll be centrally located in Cuernavaca, within a 5-minute drive of Cuernavaca Cathedral and Ethnobotanical Garden and Museum of Traditional and Herbal Medicine.
This hotel is 1.1 mi (1.8 km) from Chapultepec Ecological Park and 1.4 mi (2.2 km) from Juan Soriano Museum. Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cuernavaca?
This hotel has 28417 square feet (2640 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 5
Pet max weight (per pet) in lb is 11
Only dogs are allowed
Maximum number of pets per room 1
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Important information
-
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 545 for adults and MXN 265 for children
- Pet fee: MXN 982.5 per pet, per night
- Rollaway bed fee: MXN 570.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Ethnobotanical Garden and Museum of Traditional and Herbal Medicine
0.5 km / 0.3 mi
Chapultepec Ecological Park
1.8 km / 1.1 mi
Cuernavaca Golf Club
2.2 km / 1.4 mi
Plaza de Armas
2.3 km / 1.4 mi
Cuauhnahuac Regional Museum
2.3 km / 1.4 mi
Artisanal Market
2.4 km / 1.5 mi
Tabachines Golf Club
2.4 km / 1.5 mi
Juan Soriano Museum
2.4 km / 1.5 mi
Robert Brady Museum
2.4 km / 1.5 mi
Juarez Garden
2.5 km / 1.5 mi
Palacio de Gobierno
2.5 km / 1.6 mi
MMAPO Morelense Folk Art Museum
2.5 km / 1.6 mi
Cuernavaca Cathedral
2.6 km / 1.6 mi
Museum of the City of Cuernavaca
2.6 km / 1.6 mi
Recinto de la Catedral
2.6 km / 1.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Number of floors (main building): 2
- Double rooms: 15
- Suites: 7
- Connecting rooms
- hotel
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
Show 37 more facilities & services
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Medical serviceExtra charge
- Babysitting service
- 24-hour securityExtra charge
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Banquet hall
- Conference room
- Meeting room
- Printer
- Business centre
- Fax
- Outdoor freshwater pool: 1
- Children playgroundExtra charge
- Game roomExtra charge
- Hot tub
- Spa treatmentsExtra charge
- Hairdressing salonExtra charge
- Beauty salonExtra charge
- Early Check-inExtra charge
- Non-smoking establishment
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 8 m²SUI.KG-2
Room overview
Non-smoking room- Room size
- 8 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Plug adaptor
- Safe
- Tea and coffee making facilities
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
SUITE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 8 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-2
Room amenities
- Hairdryer
- Plug adaptor
- Safe
- Tea and coffee making facilities
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 2–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Shower: 1
- Hairdryer
- Direct dial telephone
- Radio
- Internet access
- Tea and coffee making facilities
- Ironing set
Show all 11 amenities
- Individually adjustable air conditioning
- Safe
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 2–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Bathroom: 1
- Shower: 1
- Hairdryer
- Direct dial telephone
- Radio
- Internet access
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Cot on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDS ONE BEDROOMSUITE • TWO DOUBLE BEDS ONE BEDROOM • 1 Bedroom • 20 m²SUI.2D-B1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–5 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Tea and coffee making facilities
- Hairdryer
- Bathroom
- Plug adaptor
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
SUITE TWO DOUBLE BEDS ONE BEDROOM
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–5 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-B1
Room amenities
- Safe
- Tea and coffee making facilities
- Hairdryer
- Bathroom
- Plug adaptor
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 20 m²DBL.2D-1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Safe
- Tea and coffee making facilities
- Hairdryer
- Bathroom
- Plug adaptor
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE TWO DOUBLE BEDS
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-1
Room amenities
- Wi-fi
- Safe
- Tea and coffee making facilities
- Hairdryer
- Bathroom
- Plug adaptor
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 1 Bedroom • 20 m²ROO.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Hairdryer
- Tea and coffee making facilities
- Safe
- Plug adaptor
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Room amenities
- Bathroom
- Hairdryer
- Tea and coffee making facilities
- Safe
- Plug adaptor
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE POOL VIEW KING BEDDOUBLE • POOL VIEW KING BED • 1 Bedroom • 20 m²DBL.KG-VP
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Tea and coffee making facilities
- Hairdryer
- Bathroom
- Plug adaptor
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE POOL VIEW KING BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-VP
Room amenities
- Safe
- Tea and coffee making facilities
- Hairdryer
- Bathroom
- Plug adaptor
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 20 m²DBL.KG-PI
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Plug adaptor
- Safe
- Tea and coffee making facilities
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE PREMIUM KING BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PI
Room amenities
- Bathroom
- Plug adaptor
- Safe
- Tea and coffee making facilities
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Pillow menu
- Toiletries
- Desk
- Cable TV
- Plug adaptor
- Housekeeping
- Safe
- Ironing set
Show all 13 amenities
- Tea and coffee making facilities
- TV
- Hairdryer
- Shower: 1
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Pillow menu
- Toiletries
- Desk
- Cable TV
- Plug adaptor
- Housekeeping
- Safe
- Ironing set
- Tea and coffee making facilities
- TV
- Hairdryer
- Shower: 1
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 20 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Wheelchair-accessible
- Plug adaptor
- Bathroom
- Hairdryer
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE Accessible KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Tea and coffee making facilities
- Wheelchair-accessible
- Plug adaptor
- Bathroom
- Hairdryer
- Safe
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PI-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Plug adaptor
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Pillow menu
- Safe
- Ironing set
Show all 13 amenities
- Tea and coffee making facilities
- TV
- Hairdryer
- Shower: 1
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Plug adaptor
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Pillow menu
- Safe
- Ironing set
- Tea and coffee making facilities
- TV
- Hairdryer
- Shower: 1
- Bathroom
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 20 m²SUI.KG-1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Hairdryer
- Tea and coffee making facilities
- Safe
- Living room
- Plug adaptor
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
SUITE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Room amenities
- Bathroom
- Hairdryer
- Tea and coffee making facilities
- Safe
- Living room
- Plug adaptor
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 20 m²DBL.PI
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Plug adaptor
- Bathroom
- Safe
- Tea and coffee making facilities
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE PREMIUM
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PI
Room amenities
- Plug adaptor
- Bathroom
- Safe
- Tea and coffee making facilities
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 20 m²SGL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Room amenities
- Internet access
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 20 m²SUI.B1-KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Tea and coffee making facilities
- Hairdryer
- Bathroom
- Plug adaptor
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
SUITE KING BED ONE BEDROOM
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Room amenities
- Safe
- Tea and coffee making facilities
- Hairdryer
- Bathroom
- Plug adaptor
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE PREMIUMQUADRUPLE • PREMIUMQUA.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
QUADRUPLE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 20 m²DBL.2D
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Tea and coffee making facilities
- Hairdryer
- Bathroom
- Plug adaptor
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
DOUBLE TWO DOUBLE BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Room amenities
- Safe
- Tea and coffee making facilities
- Hairdryer
- Bathroom
- Plug adaptor
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 20 m²SUI.KG
Room overview
Smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Plug adaptor
- Wi-fi
- Bathroom
- Safe
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Cuernavaca
SUITE KING SIZE BED
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Hairdryer
- Plug adaptor
- Wi-fi
- Bathroom
- Safe
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Holiday Inn Cuernavaca
100
reviews shown
Luis Enrique Martinez
Outdated policies, CERO interest in help their customers
Subhashis
Rooms were spacious and perfect with the AC and amenities.
margarita
Great location
Jorge
Good buffete breakfast. Good service.
María Eugenia
.
Juan
Location
Graciela
The gym is not good. Most of the machines do not work.
margarita
The staff is very friendly and attentive, the hotel is very clean and safe.
Thank you for all your attention
Thank you for all your attention
Joaquin P
Beautifu hotel. Very nice stay.
Erwin
Great placec
Michael
If you want a nice place, friendly staff, and overall comfort, then this is the place for you.
All of the staff is extremely helpful and friendly especially for those who don’t speak Spanish.
Oh and it’s also pet friendly so make sure you bring your 4 legged friends.
All of the staff is extremely helpful and friendly especially for those who don’t speak Spanish.
Oh and it’s also pet friendly so make sure you bring your 4 legged friends.
Diana
Great service and cleanliness.
A very American style hotel with equal ammenities. Very clean, excellent maid service, comfy beds and super clean sheets and covers. Food was also good and sevice also.
Would highly recommend it!
Would highly recommend it!
Carmen
Buena atención y amabilidad, limpio y serviciales
Scott
Nice and inexpensive- air conditioning is not great . But otherwise nice hotel
Victor
Good hotel to spend the weekend
JOSE
Todo excelente! La comida del buffet muy buena y la limpieza de las habitaciones buena!!
Enrique
Property is decent but restaurant service is super slow and my room’s A/C never got cold (even after hours of being on). Location is good and the staff is friendly, but the rooms are super noisy
Luis
Todo bien siempre
Armando
I like it because it has very nice pool the service its excellent and the vegetation is amazing.
Mariana
Staff and property are great
christina
Close to dining options and also has great buffet on the weekends
Andrea
Beautiful place
Charles
Worst Hotel
One of the worst hotels I've ever stayed in. Would not allow me to have breakfast because I did not have a prepaid voucher, could not charge to room or pay cash. The common areas and the room were not clean.
Carlos
Nice and clean hotel. Friendly staff.
Ines
First class hotel name , highway motel service and insistence on cash before stay
Graciela
Good service small rooms but friendly staff
Jack
It is in a beautiful setting with the trees and shrubbery and the view is nice.
Yolanda
Property grounds are pretty, breakfast is fine but rooms are small same as bathrooms
Diana
I loved the gardens, the weather and the staff was more than accommodating. They do deserve more than they get.
Norma
Everything was fine
Norman
Room was extremely small compared to the picture at the time of booking. Very deceiving...!
Ana
N/a
Maricarmen
The breakfast buffet had many options and was delicious. On the other hand, lunch and dinner options were more limited and not vegan friendly.
Reynaldo
Our stay was very pleasant. The food, restaurant, and room service though was outstanding! We’ll be back.
Justo F
Holiday Inn Cuernavaca
Buena experiencia, me sorprendió gratamente el hotel
Sandra
Staff, clean , very nice and affordable
Verified traveler
This property is at a great location, busy street , but easy to find. Staff has been helpful and polite. I would stay here again.
Rene
Buen servicio pero las habitación tenía mal olor
Realmente utilizamos el hotel solo para pasar la noche, el servicio es amigable pero lo que realmente no nos gusto es que las habitaciones al tener alfombra tenían un olor desagradable a humedad, el costo se me hizo algo alto pero probablemente porque no le saque mayor beneficio
Verified traveler
No hay medidas para Covid 19
No hay medidas de seguridad para Covid-19 como tal, no todos los empleados usan cubrebocas, el aforo es alto, en la alberca se junta toda la gente, no creo que estén cumpliendo con las normas que se piden para la pandemia
Fausto
They had a strike, I lost a business meeting, we has to check out earlier and walk very far with hotel escorts, we feel very un safe and I'll never go back to that hotel
Alejandro
Muy limpio y su staff muy amable, las instalaciones muy bonitas, adecuadamente ubicado, a solo unos minutos del centro de la ciudad y de todas las atracciones.
Aracely
The most disappointing thing was, at last day, they changed our room because we have our cat, they charged 3000 pesos for our pet, and when we were taking a nap, they start banging on door so strong, to wake us up, just for a letter where we were asked to pay for the cat. Last year we did not have problem at all with cat, this year at last day the made a drama. Never again in that hotel and i dont advise anyone to book a room there.
Jose
Excellent service. Good value for the price.
Visitor
Quiet, well located, nice room, excellent food. it has two excellent areas with swimming pools.
Hector
Very good hotel close to everything the I was doing for my business & great stuff.
Thanks
Thanks
JOHAN
great service
PEOPLE IS GREAT, RESTAURANT BAR BY THE POOL GOOD SERVICE
Michael
Hidden Gem
Very nice property with extraordinary service. Staff is outstanding. Great food at ridiculously low prices
Michael
Hidden Gem
A very beautiful property with excellent service. Food was outstanding and reasonable. One of the best hotels I have stayed in at a reasonable price
HildaB
This place is always very welcoming, the staff is always Curtíos and ready to rend service. I would definitely and recommend to other visitors.
Maria
Nice gardens
The gardens are beautiful. The buffet was very good but expensive.
Ricardo
Low maintenance in pools and jacuzi
Hotel room was good but the main reason because my family and I visit this hotel are the pools and jacuzi who was cold and dirty water both days when in other days has hot water refueling and circulating. 2 pools in upper area behind the hotel dirty too and nobody cleaning day by day
Adrián
Great place to stay
The place was really nice and clean.
Check in and check out very quickly and the city was amazing and the weather unbeatable
Check in and check out very quickly and the city was amazing and the weather unbeatable
Verified traveler
All the services were excellent!!! Stay was very pleasant! The bed was very comfortable and the food is amazing! Near the places we need to be. Pharmacy near by and small market as well
Verified traveler
We experiences difficulties with the response of rhe staff, we had to call more than 4 times to get an extra towel. The room was noisy and in the last day we could not get a shower due to the lack of water.
Michael
Nice property
Beautiful pool area and surroundings. Staff friendly
Verified traveler
Nice pools, friendly staff, delicious food, good location
Verified traveler
Checkin was not good. People were not nice. They dont have a culture of good service. They just dont care because the hotel is always full.
Javier
Great bed & pillows
Susana
Nice place to stay
I like the hotel good location
Pedro Joaquin
Maravilloso!
Excelente hotel y maravilloso servicio!
Alfonso
This hotel has the most beautiful gardens in a hotel I have ever stayed in.
Verified traveler
Weekend Gateaway
The hotel is clean but you can hear every step of people walking outside your room to get to theirs it’s very uncomfortable . Also sunday morning they put very early in the morning music on the speakers around the pool so if you want to stay asleep it’s difficult because you can hear the music. The room service was very good and the food quality was very good also. Staff was friendly and helpful.
Victoria
The restaurant service and food were amazing. The room wasn't properly cleaned everyday (left old coffee cups, water not replenished, etc). The bathroom in the room had a wall sticking out, so the only way in was to walk sideways as the opening was so narrow. Very inconvenient.
Anna A
The hotel was the perfect location for us to visit family.
Pamela
Easy access to taxis and good location for working in the children's homes and shopping.
Ignacio
Good place to stay close by downtown \n
Bad experience in the restaurant
The lead of the waiters
Not let you seat in a table of (four if you are only two )
I think hotel needs to care about people in the hotel first
(and second person outside of the hotel they only. Use Restaurant area they stay longer we are in vacation and stay a short period of time )
The lead of the waiters
Not let you seat in a table of (four if you are only two )
I think hotel needs to care about people in the hotel first
(and second person outside of the hotel they only. Use Restaurant area they stay longer we are in vacation and stay a short period of time )
Ricardo
Many bad details
I reserved 2 rooms with bath tub and shower and I received only shower. They said I can't change due to the other reservations and full of rooms.
The first day I received the complimentary coffee and amenities for this but the 2nd day no new coffee, sugar, tea or cups.
The 2 lamps in the room had only 1 bulb for lamps with 2 available spaces = low light in the room.
Dirty carpet around the bed, and the housekipping service was attended after 12pm.
The towels for the pool are only available in the front desk and they delay for the delivery when I request it because the guy there had to go to the laundry for them, apart, when you request the towel they keep your key room for bring the towel, then, when you leave the pool, you have to return the towel first, and wet -without the returned towel-, you'll receive your key and then you can return to your room -wet and without towel-.
Many bad details in my opinion.
The first day I received the complimentary coffee and amenities for this but the 2nd day no new coffee, sugar, tea or cups.
The 2 lamps in the room had only 1 bulb for lamps with 2 available spaces = low light in the room.
Dirty carpet around the bed, and the housekipping service was attended after 12pm.
The towels for the pool are only available in the front desk and they delay for the delivery when I request it because the guy there had to go to the laundry for them, apart, when you request the towel they keep your key room for bring the towel, then, when you leave the pool, you have to return the towel first, and wet -without the returned towel-, you'll receive your key and then you can return to your room -wet and without towel-.
Many bad details in my opinion.
Jorge
Family trip
Good service, nice hotel i will comeback for sure.
Verified traveler
Outstanding value
Excellent grounds, 3 pools, walking paths, and a playground for kids. The breakfast was not included but at 200 pesos was an amazing value considering they had at least 14 different hot items + eggs and hot cakes.
Oscar
Very comfortable.. staff needs better training...
We had an incident where without our permission, we found three male workers installing some sort of tape on our room's window - we were startled. The \"do not disturb\" sign was on the door yet it was not respected nor the work announced to us. Needless to say, we found this a very unprofessional and disturbing experience. Other than that, the hotel is comfortable -- I would not recommend the food - it's got no flavor and definitely not representative of Mexico's cuisine. The staff was nice over all. They allow dogs which is our reason for staying there in the first place. The two pools are clean and peaceful overall. I would recommend, for food, to walk around the neighborhood where it's quite safe and we found some delicious home made small restaurant such as \"El Pueblito\" only a few steps up the street from here. The food there was wonderful and the people very sweet.
Jose L
Holiday Inn Cuernavaca February
Good place to overnight or stay a bit. Excellent restaurant on site.
Adriana
Getaway trip
It was a great experience, the hotel was very clean and the facilities were outstanding and exceptionally beautiful.
Ernesto
A
The room was too far and the shower didn't work properly
Vane Fiona
Excellent service!
There was a Little problema to do the check in because the room was paid with orbucks, but after 20 minutos we did the check in without problem.
Excellent romos and service. Amenities and location are also great.
Excellent romos and service. Amenities and location are also great.
Holiday Inn
Convenient and close to highway for easy access
Good food, relaxing environment.
Ruth
Good enough
it wasn't the best Holiday Inn I've stayed in, but it was good enough to feel safe, and its clean. It would be better if it were closer to a main (important) road, like the Holiday inn Express is. Another important thing to consider, if you don't like carpets or have allergies, then this hotel is NOT for you.
Castillo
Overall a nice place to stay.
We were a little fooled by the pictures of the rooms online. They were WAY smaller than we anticipated. Also, the description stated we were getting a refrigerator and microwave in the room however, we again were deceived. There was no refrigerator and the microwave was strangely located in a closet?! Not very convenient. The bathroom was not cleaned very well. Aside from all this it was a good place to stay. Beautiful hotel and location. Very friendly staff.
Randy
Surprisingly pleasant
The hotel has a beautiful large garden, and the pool, though small, was very pleasant on a warm hot. The room was fine, everything worked, wifi no problem; we were quite satisfied. The only complaint would be the noise during the night. Not a lot, but the hotel staff seem to prefer setting the breakfast tables at 3:00 a.m., and usually with a radio on. Otherwise, no complaints, and for a quick weekend trip I'd gladly return.
Alex T327
perfect for everything
Staff was 100% interested in making sure we were pleased. I was surprised... This place is much nicer than Holiday Inns in the United States.
Ligeia
La estancia estuvo muy bien, nadamas al momento de llegar la tarifa estaba más de $1,000.00 de lo que me habían cotizado al momento de hacer la reserva. Y lo comenté y me lo respetaron .
El bufet estuvo delicioso.
El bufet estuvo delicioso.
DALIA IVONNE
Podría tener más limpieza la habitación
Manuel Enrique
Excelente como siempre. Es muy buen hotel.
Carolina
Es un lugar que sale del esquema de negocios
Limpio, amables y bien ubicado
Limpio, amables y bien ubicado
Ana Lydia
No habia aire acondicionado
Raul
Ubicación, seguridad
Miguel Angel
Exelente servicio , gracias por la buena estancia
Raul
Las instalaciones súper limpias y el personal muy amable, las amenidades son buenas, las albercas tienen buen espacio, el jacuzzi de la 2da alberca es muy agradable,e encantaron las estanques de peces koi y tortugas, y loas jardines están hermosos.
La comida del restaurante las cascadas es deliciosa, tienen una excelente variedad de platillos y el desayuno buffet vale mucho la pena.
La comida del restaurante las cascadas es deliciosa, tienen una excelente variedad de platillos y el desayuno buffet vale mucho la pena.
Erick
Las habitaciones necesitan mantenimiento
Vania
Perfecto la habitación limpia, cómoda el personal muy amable las albercas climatizadas muy ricas!
Polette
Excelente para familias y hasta mascotas
Ana
Es un hotel muy limpio y con excelente personal. El desayuno estuvo muy rico y el wifi funciona muy bien en toda la propiedad
ALFREDO
los ingredientes del desayuno, eran frescos y buena atencion del personal en general
Josafat
Si
Manuel
Muy buen hotel.
Jose Carlos
Excelente estacionamiento
MARIANA
Cuartos no tan cómodos y con alfombra. El personal muy amable.
Hilda B
A mi hija le encantó el hotel, la alberca y los jardines son muy lindos
Jessica
Todo muy bien
Alma
muy limpio y el personal es muy amable
Claudia Fabiola
En general el hotel está muy bien, el personal es muy amable y el desayuno excelente
Location & surroundings
Holiday Inn Cuernavaca
Blvd Gustavo Diaz Ordaz 86, Cuernavaca, Mexico
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Holiday Inn Cuernavaca
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