Name: Borda Cuernavaca
Address: Chulavista #7 Col Centro, 7, Cuernavaca, 62000, MX

10/10

Exceptional

19 Jul 2026

OCTAVIO

….none

10/10

Exceptional

17 Jul 2026

Wayne

Great stay exactly as advertised, yummy breakfast and easy parking for 20 pesos a night.

Family_with_children

10/10

Exceptional

11 Jul 2026

Brian

Friendly, attentive staff throughout the hotel. Clean facilities and rooms, great water pressure! Central located in Cuernavaca, a ten minute walk to the heart of the city with galleries, museums and a variety of eateries.

Self

10/10

Exceptional

07 Jul 2026

Luis

People very friendly and respectful. This was my first time in this place and I love it.

Family

4/10

Poor

03 Jul 2026

Baltazar

Not clean room poor maintenance an the building the was not an service for the 5 day of my stay. Not safe to walk every poor neighborhood.i will not recommend it to people with small children

Partner

6/10

Pleasant

28 Jun 2026

Eduardo

The place is ok has everything you need but the elevator didn’t work, no coffee and not very helpful so overall 3star is ok.

4/10

Poor

30 May 2026

Juan

Not very friendly staff , parking lot attendant very annoying always asking you if leaving as well the front desk people always asking that , buffet over priced for cold and very little variety of food, drinks from the bar not well made it look like a 2 year old made them

Partner

2/10

Poor

22 May 2026

Mariana

Overnight stay. Used the elevator to get to my room and got trapped in. My husband had to crank it open. Had a severe panic attack. Staff didn’t even care. Got charged twice when we bought beverages at the front desk. Never again period!

Partner

10/10

Exceptional

21 May 2026

Maria

La ubicación del hotel es excelente,tiene una excelente vista panorámica,y los cuartos son muy amplios.

Partner

8/10

Excellent

18 May 2026

Emilio

I like the a/c the staff but the wifi didn’t work it was very slow

10/10

Exceptional

17 May 2026

Maria

Todo muy bien,cuartos y baños muy amplios excelente ubicación,la alberca,el restaurante,y lo mejor el precio!!!!

8/10

Excellent

29 Apr 2026

Brandy Elaine

There was always a lot of staff around. We used the restaurant a lot and it took some time for the food to be prepared but the food was good. The pool is right beside the restaurant/eating area so when people were in it, it was pretty noisy. It’s an ok place to stay.

Partner

10/10

Exceptional

25 Apr 2026

Nidia

Very spacious and clean. The value is surprisingly a great deal. The location is also a short walk to the center of Cuernavaca and its booming events, and restaurants. Would definitely stay their again.

Friends_and_family Family

2/10

Poor

22 Apr 2026

GARY

Although advertised with a pool, you could look at it, sit next to it, anything but... SWIM IN IT! The staff couldn't have cared less, and literally had a worker doing repairs to the pool we couldn't use, right in front of us, and gave us a ton of attitude when we asked if he could do it later. THAT'S a vacation? Also, the TV was non functioning. and the service was non existent unless you went to find an employee on your own. Just dreadful.

Partner

10/10

Exceptional

14 Apr 2026

Marisela

The staff was very helpful and courteous. The room was clean. The place was nice.

Self

2/10

Poor

11 Apr 2026

Marisela

No words can describe
I want my money back

Partner

10/10

Exceptional

15 Mar 2026

Norma

Si me gusto

8/10

Excellent

27 Feb 2026

Dario

Friendly staff. Points off for having no refrigerator, no ice, no telephone in the room.

Self

8/10

Excellent

18 Feb 2026

Nathan

Easy to walk to the Centro (uphill); convenient to have a basic bar/restaurant on site; no issues with internet; friendly staff; extremely affordable; quiet; easy parking (only $20 pesos!) Definitely would return.

Partner

2/10

Poor

14 Feb 2026

Oscar and Anne

It needs a lot a work . The walls are paper thin . I heard the neighbors phone alarm for 30 min .

Self

10/10

Exceptional

08 Feb 2026

Tom

It was great

8/10

Excellent

29 Jan 2026

Aaron

My room had a nice view of the hillside.

Leisure Family

4/10

Poor

19 Jan 2026

Jesus

The bathroom was dirty
The sheets were dirty

Leisure Partner

8/10

Excellent

12 Jan 2026

Heleno Cortez

Great customer service

Business_and_leisure Partner

6/10

Pleasant

07 Dec 2025

Raul

Front desk staff was courteous, the place had that overpowering cheap air-freshener smell. Room was spacious but lacked power outlets and table to lay our suitcase. Very limited toiletries: hairdryer, 1 roll of toilet paper, only 2 bath towels (no hand towels), 1 bath rug, shampoo, conditioner and body lotion dispensers. We had to ask for a second roll of toilet paper during our stay. Hot water took a long time to come out and lasted very little. Sliding door did not lock, but we where ok since we where on the 3rd floor. We liked the balcony.

Leisure

10/10

Exceptional

01 Dec 2025

Roberto

Nice and quite place close to city center

Leisure Family

10/10

Exceptional

01 Dec 2025

Salim

Great staff, hotel

Leisure Self

8/10

Excellent

30 Nov 2025

Berenice

Clean room. Nice personnel. But no wifi connection.

Leisure Family

6/10

Pleasant

13 Nov 2025

Ana Sofia

The room was big and comfortable, and when we arrived it had a strong smell of air freshener.
The only problem we had was that we didn't have hot water, apparently there was a problem with something.

Leisure Family

8/10

Excellent

12 Nov 2025

LORENIA

Check in wa see ok, front desk ladies, they need to be more friendly, men supplies like shaving items were not available to shop, everything else was okay

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Leonardo

Clean and personal very nice

Leisure Family_with_children

10/10

Exceptional

08 Oct 2025

Timothy

Convenient location. Pet friendly. Comfortable

Partner

10/10

Exceptional

28 Sep 2025

Ramiro

Very clean

Leisure Self

10/10

Exceptional

03 Jul 2025

Alan Jair

Excelente opción para tener un descanso reparador

Leisure Partner

6/10

Pleasant

16 Jun 2025

David

Room it's big and spacious the balcony ads a plus but they don't have a fridge on the room and no iron, no hair dryer, and don't have a safe, the phone doesn't work at all and i reported the issue like 3 times.. i have to say that the restaurant staf was so nice wen i ask for ice,

10/10

Exceptional

11 May 2025

Angeles

Muy limpio lugar, al entrar la habitación huele a limpio, no a guardado o humedad o vieja, cómo algunos otros lugares, la regadera grande con mucha presión de ah

10/10

Exceptional

11 May 2025

Martha

We chose a quadruple room; it had a lovely terrace.

Leisure Family

10/10

Exceptional

01 May 2025

David

Great attention from all the personnel

Leisure

8/10

Excellent

01 Jan 2025

Juan

It was nice

10/10

Exceptional

31 Dec 2024

franco

Have a Great and Happy New Year best hotel

Business_and_leisure Family

10/10

Exceptional

29 Dec 2024

Edelmira

The room has a good space, clean and comfortable.
I think is time that this type of hotel deserves to have Smart TV
The staff is very friendly and attentive to our necessities

Leisure Family

10/10

Exceptional

15 Nov 2024

JOSE

Comfortable and Great Value for your Money

The room was clean and spacious with a beautiful balcony and view of the creek. The staff was friendly, helpful and professional. I have stayed at Borda Hotel several times in the last couple of years, However the room I recently stay in is at the top of the building and close to the elevator which was quiet, but the bathroom vent was close to some fans on the roof that sometimes were a little noisy. Also, there was limited hot water. Other than that, it is a great place to stay, great value for your money, I'll definitely stay there for my next trip to Cuernavaca

Friends_and_family Family

10/10

Exceptional

02 Nov 2024

Jose

Nice place

Business_and_leisure Family

6/10

Pleasant

25 Aug 2024

Xochitl

Problemas en la habitacion, fui cambiada de habitacion tres veces. Ademas, las recamaras no tienen refrigeradores ni cafeteras. Gracias.

Leisure Friends

6/10

Pleasant

17 Jul 2024

Rodrigo Alberto

El hotel es cumplidor, nada que me haya hecho querer volver. Siento que puede mejorar en muchos aspectos y no incluye nada sustancial para que tengas una buena estancia, las camas no están mal, pero no hay una televisión que se ajuste a las condiciones necesarias para que te sientas cómodo. Los baños están más o menos, un poco descuidados.

Leisure Partner

10/10

Exceptional

08 May 2024

pedro

staff personal really good

Business_and_leisure Self

8/10

Excellent

08 Apr 2024

Fausta

Is very clean and is on downton

2/10

Poor

20 Feb 2024

Jasmine

No hot water and blanket was dirty. They just ignore me when I call them about the hot water

Leisure Partner

6/10

Pleasant

11 Feb 2024

Priscila

Nice place to stay, rooms as the pictures
People are pretty load when speak, so don’t let you sleep
Staff were nice

Leisure Self

6/10

Pleasant

26 Jan 2024

Daniel

Cerca del centro

Leisure Family

8/10

Excellent

19 Jan 2024

Salvador

It was a nice hotel it was clean AC did work.
The only thing is that below us there was a group of people being too loud and had music even passed 11pm they should respect others, or maybe staff should of asked to like it down, and no mini fridge that would of been a plus

Leisure Family

8/10

Excellent

05 Dec 2023

Victor

Good location however suits need improvement

Leisure Partner

4/10

Poor

12 Oct 2023

noe dominguez

When we arrive there were issues with our reservation, they couldn't find it even when showing the reservation code.
After a few minutes they finally found it and placecus in a room tgat had)
no view (reservation stated had a view ).Room had hair on floors, sheets looked dirty /stained like make up ,towels had yellow stains and looked dirty too.
I wasn't happy regarding cleanliness
Next morning they move us to a different room with a view, room was more cleaned than the previous one.

Leisure Partner

2/10

Poor

10 Oct 2023

joesias

I paid for a room and when I got to the hotel they gave me another one that didn't even have windows.

2/10

Poor

04 Oct 2023

Daniel

The staff did not solve our issuesa and had an attitude problem. Will nwvwt stay there again.

Business_and_leisure

10/10

Exceptional

14 May 2023

Aida

El hotel ESTA muy bonito y la atencion y cuartos muy Buena.
El restaurant nesecita subir la calidad de Las comida de acuerdo con los precios

Leisure Family

6/10

Pleasant

05 Mar 2023

Raymond

Disappointing, could easily be more welcoming

Spacious rooms with large terrace and view. No welcome or smiles at check-in or during stay. Evening staff especially unfriendly. Room was cleaned only twice during 5 nights. Located 1 km from centro and Catedral, but with unpleasant uphill walk with narrow lanes, steps and traffic.

Self

10/10

Exceptional

21 Feb 2023

Zdenek

Uncomplicated and cool staff

Business_and_leisure Pet

4/10

Poor

14 Nov 2022

Carlos

Location is wrong

Had a jard time finding hotel location is wrong i chose this hotel beacause price an location google maps and hotels.com show hotel 3 blocks away towards downtown and is wrong. I even had to help a rappi delivery guy to find the hotel cause he was also having a hard tjme finfing hotel. Is scary where the hot is located looks unsafe

Friends_and_family Family

2/10

Poor

25 Oct 2022

Orlando

I contacted the hotel regarding packages sent to the hotel. They replied that it was not an issue. I placed 3 orders of Mezcal for personal use, nothing that was for commercial purposes. When I placed the order I specified where to send the items and that they were for me. But included the general manager’s name as well. 1 package had my name 2 did not. The general manager was very upset, even mentioned that he could sue me. I did not know that was an option. Non the less he kicked me out of the hotel. I was not allowed to stay that same day, even though I was already charged for the day. I would not recommend it at all. Bed sheets were burned and the bathroom sink was clogged. Horrible experience over all. Still waiting on my refund by the way.

Leisure Self

8/10

Excellent

05 Aug 2022

Luis Alberto

Nuestra estancia fue agradable, la habitaciones amplias y limpias y esta cerca del centro.

Leisure Family

8/10

Excellent

22 Jul 2022

Dora

Is very spacious room with a big balcony (with a small table and 2 chairs, plus an individual sofa).

When walking toward the Jardin Borda from the hotel, you have to walk a lot of steps in a cement stairway. The wide stairway is in front of the hotel.

Leisure Partner

6/10

Pleasant

11 Jun 2022

Jill

Comfy spot, reception lacking hospitality

The receptionist was ill-mannered when I requested a room change because there was no table on the balcóny, the bathroom wall had a Hole connecting to the airshaft, and an extra kid's cot had been left taking up space. 2nd room was much better, as I had remembered from a previous stay. Restaurant service was very pleasant. Nice View and pool área.

Self

4/10

Poor

27 Apr 2022

Robert

There is only one electrical outlet in the bedroom; located beside the bed. They provide no chair for the desk. Upon request, the nice staff got a chair from the restaurant. I could hear distinctly people in neighboring rooms speaking in normal voices.

Business_and_leisure Self

8/10

Excellent

31 Mar 2022

Pedro

The hotel is a walkawway from el zocalo the room was clean excelente rate from Expedia.

Leisure Partner

2/10

Poor

08 Mar 2022

Corinne

Pay at time of booking or they may cancel reservat

On this reservation I had elected to pay at the desk. At 4:32pm I recieved an email that they wanted a confirmation by noon to 3 of the same day. That was a bit impossible to do since the time had already past. I had my confirmation number through hotel.com. We arrived at the hotel at 4:45 ( our bus was running 2 hours late) and the receptioist told us that our reservation had been canceled by bookings.com though upon calling and talking with the help desk at hotels.com we were told that they never canceled our reservations and that the hotel acted on their own. So we scambled, went back on hotels.com and luckily found a sweet place that was clean ,friendly, helpful and fun.
Though this was aggrevating at the time we were thankful for the change. The lobby smelled of cigarette smoke the entire time we were there.

Partner

10/10

Exceptional

26 Nov 2021

Marcia

Hotel borda was very clean and well-located for exploring Cuernavaca.

Self

10/10

Exceptional

04 Nov 2021

Verified traveler

Good hotel to stay near center city

There was a message from staff hotel before booking asking me for confirmation arriving so They had high demand booking, it made me feel that Hotel wouldn´t keep my reservation, but after calling and confirming there was not any problem with my checking, it was fast .. Everything was ok with rooms, large ones, comfortable , cleans, etc. I tried to turn on the air conditioner but i never worked , fortunately was not a hot night..restaurant with small menu to choice but enought if you dont want to go out..

Business

10/10

Exceptional

06 Sep 2021

Vanessa

Beautiful place with an amazing jacuzzi very spacious

Leisure Partner

8/10

Excellent

18 Jul 2021

ofelia

Nice and clean hotel

Hotel was very nice and clean. Also it is in a walking distance to downtown. My only complaint is that my check in wasn’t smooth, but after all, I got the room with the rate that I reserved.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2021

Verified traveler

Me gusto todo el.personal muy atento en especial la señorita gloria la ama de.llaves muy atenta en.lo que se le.pedia siempre con una sonrisa y atenta a uno muchas gracias me hicieron sentir como en casa.

Leisure Self

4/10

Poor

15 Jun 2021

Verified traveler

Reporté el aire acondicionado, no hicieron caso. No enfriaba. Solo eso.

Leisure Partner

10/10

Exceptional

22 Jul 2026

Wendy

El personal es muy amable y las instalaciones son excelentes.

6/10

Pleasant

17 Jul 2026

Ernesto

propaganda engañosa todo muy bien , pero la alberca no tiene calefacción , no está el agua caliente era por lo q iba realmente

Friends

8/10

Excellent

14 Jul 2026

Ma. De Jesús

Lugar céntrico. Habitaciones comodas

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

JUAN

Buena ubicación personal muy atento y eficiente

Partner

10/10

Exceptional

08 Jul 2026

Alex

Me encanta este hotel.

Partner

6/10

Pleasant

07 Jul 2026

David Aarón

El aire acondicionado es bastante bueno, recomendaría unas cornitas black out, para evitar que la claridad entre en la mañana cuando aún quieres estar dormido (para los que tenemos el sueño ligero y la claridad nos despierta) en el baño me salieron 2 cucarachas pequeñas. El agua de la regadera estaba en buena temperatura, el colchón lo sentí duro y las almohadas también un poco duras. El estacionamiento me lo cobraron aparte.

Partner

10/10

Exceptional

30 Jun 2026

Dr. Manuel

El personal del hotel es amable y eficiente. La comida no es sobresaliente pero es buena.
El diseño de edificio es extraño: teniendo una bonita vista, en mi habitación sóloo había una pequeña ventana horizontal a una altura que no permite ver nada.
El elevador estuvo descompuesto la mitad del tiempo. El agua caliente tardó mucho en salir.

Self

8/10

Excellent

29 Jun 2026

Norma

Me agradó todo, solo el elevador no funcionó

Partner

10/10

Exceptional

28 Jun 2026

Cristina

Fue estupendo todo, seguiré llenado

10/10

Exceptional

28 Jun 2026

ANDREA T.

Gracias excelente atención del personal, dispuestos en todo momento a ayudar muchas gracias a todos

Partner

10/10

Exceptional

24 Jun 2026

Edgar Emiliano

El lugar tiene una excelente ubicación y la habitación es amplia

Self

6/10

Pleasant

17 Jun 2026

EMILIO

el hotel es centrico. los cuartos buenos bien limpios . la pantalla mas vieja que mi abuelita , por afuera esta feo. la recepcion tambien fea , pero los cuartos bastante bien. costo /beneficio , es solo para ir a dormir . No servia el elevador . pero el personal muy atento

10/10

Exceptional

16 Jun 2026

Arturo Moisés

Muy bonito, el personal muy atento, todo muy bien, lo único que el elevador no funcionaba pero fueron muy amables todos, sin duda volvería a hospedarme ahi.

Pet

10/10

Exceptional

12 Jun 2026

moises

Todo excelente lo recomiendo mucho

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Elizza

Sinceramente no teníamos muchas expectativas, pero definitivamente fueron superadas. La atención del personal fue excelente, todo estaba limpio, desayunamos super rico, buenas porciones y sabor.
Si te bañas muuuuy temprano quizás no te salga el agua caliente jeje, pero si te bañas más tarde te prometo que ya hay.

En general todo excelente. El chico que nos atendió en el restaurante super amable.

Fue muy grata nuestra estancia. Si volveríamos ❤️

Partner

8/10

Excellent

05 Jun 2026

Aldo Ariel

Habitación sin aire y no me quisieron ayudar con un reembolso y eso que soy cliente

Partner

10/10

Exceptional

03 Jun 2026

LUIS

.

6/10

Pleasant

31 May 2026

ANTONIO

El elevador no servía, la alberca no está muy onda no es apta para niños y personas chaparritas

Friends_and_family Friends

8/10

Excellent

29 May 2026

Alfonso

La recepcionista es muy atenta y amable, el del estacionamiento es muy amargo parece que no le gusta trabajar.
Lo malo fue que el elevador no funcionaba.

Family

8/10

Excellent

28 May 2026

Julia Yazmín

Todo bien, excepto que no sirve el elevador y subir al quinto piso o más, es complicado

Self

6/10

Pleasant

22 May 2026

José

.

10/10

Exceptional

20 May 2026

Aldo Ariel

Muy bueno

Partner

10/10

Exceptional

18 May 2026

Roberto Luis

Buen estacionamiento y hubicacion

10/10

Exceptional

18 May 2026

pablo

Good price close to main squre (zocalo)

Partner

10/10

Exceptional

18 May 2026

Juan Carlos

son varias veces que nos opedamos en el hotel y todo estuvo muy bien recomendable

10/10

Exceptional

15 May 2026

Fernanda

El.hotel esta muy cerca del centro, las camas son muy cómodas y el servicio en la alberca es muy bueno.

Family

10/10

Exceptional

13 May 2026

Max

El hotel esta en muy buenas condiciones te ofrece exactamente lo que muestra en las fotos

10/10

Exceptional

12 May 2026

JAVIER

Muy cerca del centro histórico. Se puede ir caminando. No usamos el Aire acondicionado porque preferimos dejar las ventanas abiertas. En la noche ruidos de perros y animales pueden ser molesto si tienes sensibilidad al ruido.

Partner