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Flor de Mayo Hotel, Restaurant & SPA

Cuernavaca · Mexico

Matamoros 603 (antes 49)View location

8.0/10Excellent166 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.2/108.2
Condition8.4/108.4
Location5.0/105.0
Neighborhood8.0/108.0
Amenities8.0/108.0
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  • Business hotels
  • Hotels with charm
  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Flor de Mayo Hotel, Restaurant & SPA

This luxury hotel, housed in a 19th-century historical building, has been meticulously restored as one of Cuernavaca's most important landmarks, creating a perfect enclosure for nature. Designed with guest comfort in mind, it features a wide selection of fully equipped rooms to meet all expectations.

Discover surprising and rejuvenating spaces throughout the hotel, poised to redefine tourism in this vibrant region. The onsite facilities include a restaurant serving delicious southeast and central Mexican specialties with Asian influences and a state-of-the-art spa, ideal for relaxing body and mind.

Read more about this hotelShow less

A stay at Flor de Mayo Hotel & Restaurant - Adults only places you in the heart of Cuernavaca, within a 15-minute walk of Cuernavaca Cathedral and Calvario Church.

This boutique hotel is 0.3 mi (0.4 km) from Photographic Museum of Cuernavaca and 0.4 mi (0.7 km) from Palacio de Gobierno. Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and 2 meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Minimum guest age is 15 Caters to adults only LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: MXN 500 per accommodation
    • A damage deposit of MXN 500 will be collected before check-in.
    • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

    We have included all charges provided to us by the property.

    The electric car charging station is available at no charge for the first 2 hours. A fee of MXN 70 per hour applies after that.
  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests under 15 years old are not permitted at this adults-only property.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. It is the property's policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet deposit: MXN 500 per day
    • Pet fee: MXN 400 per pet (varies based on length of stay) plus MXN 200 one-time cleaning fee
    • Service animals are exempt from fees
    • Early check-in fee: MXN 500 (subject to availability)
    • Late check-out fee: MXN 400 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Calvario Church 0.2 km / 0.1 mi
Photographic Museum of Cuernavaca 0.3 km / 0.2 mi
Spa Orlane 0.3 km / 0.2 mi
Juarez Garden 0.6 km / 0.4 mi
Plaza de Armas 0.7 km / 0.4 mi
Palacio de Gobierno 0.8 km / 0.5 mi
MMAPO Morelense Folk Art Museum 0.8 km / 0.5 mi
Artisanal Market 0.8 km / 0.5 mi
Borda Gardens 0.8 km / 0.5 mi
Cuauhnahuac Regional Museum 0.9 km / 0.5 mi
Recinto de la Catedral 0.9 km / 0.6 mi
Juan Soriano Museum 1 km / 0.6 mi
Robert Brady Museum 1 km / 0.6 mi
Museum of the City of Cuernavaca 1.1 km / 0.7 mi
Cuernavaca Cathedral 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Year of most recent renovation: 2012
  • Total number of rooms: 24
  • Number of floors (main building): 5
  • Single rooms: 22
  • Suites: 2
  • Accessible rooms: 14
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
Show 58 more facilities & services
  • Visa Electrón
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Secure parking
  • Valet parking
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bellboy service
  • Hotel safe
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Smoking area
  • Poolside snack bar
  • Swim-up bar
  • Conference room
  • Meeting room: 1
  • ProjectorExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Outdoor heated pool: 1
  • Sun loungers
  • Parasols
  • Sauna
  • Massage
  • Spa treatments
  • Breakfast
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Brunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Special dietary options
  • Vegetarian meal
  • Snacks
  • Only Adults
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flor de Mayo Hotel, Restaurant & SPA

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flor de Mayo Hotel, Restaurant & SPA

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flor de Mayo Hotel, Restaurant & SPA

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flor de Mayo Hotel, Restaurant & SPA

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Flor de Mayo Hotel, Restaurant & SPA

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Flor de Mayo Hotel, Restaurant & SPA

8.0
Excellent
166 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
5.0 /10
Neighborhood
8.0 /10
Amenities
8.0 /10
75 reviews shown
6/10
Pleasant
29 Jun 2026
mariluz
La habitacion estaba limpia. La comida buena. El personal amable. La ubicacion si vas a las mañanitas a algun evento, esta muy bien. El mantenimiento de la habitación no es bueno, el agua salia muy poco y se iba, la cortina no se podia cerrar bien, se veia descuidado. En fotos se ve mejor por lo que mi expectativa era mas alta. Para una noche esta bien, pero no se si volveria.
Self
10/10
Exceptional
01 Jun 2026
Ro
Facilities are very nice and the staff is super helpful. Will stay here anytime we return to Cuernavaca.
Pet
10/10
Exceptional
20 Mar 2026
Melissa
El hotel se nos hizo una maravilla y el staff fue muy amable y atento. El restaurante del hotel nos pareció espectacular.
Partner
6/10
Pleasant
26 May 2025
Victoria
Lo que salva este hotel es el nivel de servicio y la calidad del restaurante.

Aparte de la gente, le hace falta muchos detalles que hacen una gran diferencia en los cuartos. No había plancha ni secadora de pelo, solo había un gancho y una toalla chica, las esquinas de la regadera y del cuarto estaban sucias, las toallas estaban manchadas, no funcionaban los switch de las luces, los horarios del restaurante fueron inconsistentes. Y esos son unos ejemplos.

Este hotel es la definición de “ok”. Fue fácil quedarnos aquí por la ubicación y la atención de toda la gente que trabaja aquí. Y me quedaría aquí otra vez nomas si mi primera opción no estuviera disponible.
Leisure Self
10/10
Exceptional
25 May 2025
Radostin K
Wonderful place to stay!! Absolutely clean! People that work there are amazing!! Friendly and very helpful!! The hospitality is on top level!!
Very close to Zocalo, where everything is!!!
The food in the restaurant is purely delicious!!!
If we come back to Cuernavaca, there is not a doubt that we will stay at Flor de Mayo again!!!
Leisure Family
10/10
Exceptional
12 Apr 2025
Raul
Hello
Leisure Family
6/10
Pleasant
21 Mar 2025
Martha Alicia
The rooms are spacious, comfortable and clean. Everything is quite new, a bit tacky but not overwhelming.

The problem is the staff, they can’t seem to make an extra effort to make you comfortable or solve a situation. Even with the simplest things. They offer early check in, with a cost, but because there was a large group asking for it they decided to cancel it for everyone.

We were going to a wedding and instead of facilitating our stay we had to change clothes in a restroom at the wedding venue, stash our luggage in the car and check in the hotel at 11pm. They could have had larger profits but could not make an effort to accommodate us.

At breakfast the waiter was very polite but unable to make a simple request to serve the whipped cream on the side instead of on top of the bread.

Overall our stay was nice but it could have been great. Lots of people go to Cuernavaca for weddings. I hope their service and flexibility improves.
Leisure Family
6/10
Pleasant
07 Jan 2025
Javier
Not a 4 star hotel
Leisure Self
10/10
Exceptional
04 May 2024
Susie
I liked that it was close to almost everything
Leisure Family
2/10
Poor
22 Oct 2023
Regina
There was not water, no air conditioning control and the staff service was really poor. The room was not ready on time. Way too expensive for what it has to offer.
Leisure Family
6/10
Pleasant
01 May 2022
ANDREE
Las fotos se ven mucho mejores que cómo está el hotel
Business Partner
4/10
Poor
13 Jul 2021
Verified traveler
Pictures are misleading. It's crammed up a small street with lots of graffiti outside. Granted not totally their fault how the surrounding streets are. Reception is shabby. Room was ok. No water or drinks in the fridge. Couldn't access the AC unit behind a wooden unit it was housed in.

We came back from a night out about 2am to the hotel totally locked up. There was no doorbell or way to alert anyone. We called three times to try to get in. The first time the guy told us we were in the wrong place. Finally after bashing on the metal doors someone came and let us in. For the price it's not worth it. Paid the same for the Hyatt Regency in Polanco.
Leisure Partner
6/10
Pleasant
08 Mar 2021
JOSEPH

A Pretty Good Getaway Hotel

First of all, I want to say that there are many great parts of this hotel. The people who work there are friendly, fast and responsive to any requests. The rooms and landscaping need a little love, but all common spaces are clean. The pool and seating areas are not terribly comfortable; metal furniture with no cushions, the umbrellas are ripped and the plants are a little overgrown. The pool was clean and warm and the waiter was very attentive. The room was quiet and after a little help with the a/c it worked well. Water pressure in the shower was the BEST. The location is a 10 minute walk from the main plaza. With a little maintenance and care this is a very lovely hotel.
Partner
8/10
Excellent
08 Jan 2021
Jorge

CoZy

Cozy and nice, service was excelente
Partner
10/10
Exceptional
26 Feb 2020
Seana
They were very accommodating. The staff opened up the pool area for us after we returned from a late dinner. We were able to enjoy a bottle of wine up there. It was romantic
Friends_and_family Family
8/10
Excellent
26 Feb 2020
Gary
Property was delightful , pool was warm , missing a few things in room , microwave , kettle but the staff supplied what was missing in service , owner (manager) was very helpful in always , enjoyed very much
Leisure Partner
4/10
Poor
01 Apr 2019
Alfonso

AVOID THIS HOTEL!

Never staying in this hotel again. I booked a \"Jr Suite\" which is definitely not a suite. So this is deceiving from the start. The room has a horrible bathroom with a shower that only has a curtain and a floor that is 4 inches below the bathroom floor, so the water splashes everywhere. This looks extremely poor.

Service is good when there is service. We were in the pool on Saturday morning and no one was there to get us food/drinks. One guy passed by and said somebody would be with us shortly. 20 minutes passed and I decided to call the hotel (the pool is in the rooftop, the lobby is on the bottom floor). They said they would send someone immediately. Another 5 minutes went by without anyone showing up. I then called a second time and complained. Finally, someone showed up and took our order. 5-10 minutes later, another waiter arrived with our food/drinks, but received a radio or phone call and proceeded to take the call without handing us our food/drinks until I asked him to a couple of minutes later.

I also booked an 80 minute massage that ended up being 120 minutes. This would normally be a good thing (I got 120 for the price of 80), but this miscalculation made me late to an important commitment (a wedding).

I asked if they could iron a shirt, and they gave me an iron but no ironing board.

The WiFi in the hotel is suuuuper slow.

The only great thing this hotel has is a waiter named Eduardo (Lalo). His service was great.
Partner
4/10
Poor
17 Mar 2019
Verified traveler

if you want a guaranteed room, don't stay here

The hotel itself is quite nice, and as a whole the staff are very friendly and helpful. However, the service during checkin is the worst we have ever encountered. The checkin process took more than an hour as they had only allocated one room to our reservation even though we booked 2 under the same reservation and it was clearly set out in the hotels.com confirmation. Instead of trying to find a solution and be apologetic about the situation, they argued with us for close to an hour saying they had received a cancellation (this was for alternative dates as we pointed out). As the hotel was full, they had to provide us with a room from someone who had not turned up yet (it was only 6pm). This solution would have been fine if they indicated the room was a lower class of room (and cheaper) than what we had booked. However, they initially presented us with the higher tariff until we queried what type of room it was and obviously asked for the lower corresponding price. While they did allow our dog to stay free of the normal surcharge as a consolation, this was not offered until after we had completed the checkin process and was the first and only apology provided.
Friends
10/10
Exceptional
13 Mar 2019
nancy

Hidden Gem

I highly recommend staying at this hotel! I was amazed in seeing it once we entered. The room was comfortable and spacious. Every staff member treated us kindly and made us feel welcome. The location is ideal, about 10 minutes from the main center of Cuernavaca. We used the rooftop pool which was relaxing after a day of walking in the town. The dinner that was included was delicious. What an experience! I enjoyed every single plate served. I would stay again here if I had the chance.
Partner
10/10
Exceptional
18 Jan 2019
Verified traveler
This hotel is beautiful. I love the central patio, it was so beautiful and relaxing with all of the plants. The view from the pool and roof top deck is stunning. The staff was all very helpful and the food delicious. We had a wonderful stay at Flor de Mayo. I wish we had stayed longer.
Friends_and_family Family
8/10
Excellent
12 Nov 2018
Verified traveler
The personnel at flor the mayo are very courteous and go out of their way to satisfy your needs.The food at he Restaurant is good and the waiters are excellent.
The air conditioning system is not very good in The room we stayed at, but it was not too hot. Personally I like colder when I sleep.
10/10
Exceptional
29 Jul 2018
Jose
The staff is one of the best I encountered. Nice, responsive, and cheerful. They went out of their way to help us.
2/10
Poor
30 Jan 2018
Benjamin

Are you a hotel or a night club?

The hotel wants to be a night club and have loud music and little to no patrons at the night club. Do to this fact, we were not able to sleep and needed to be up early the next day. Very unfortunate situation. If you want to sleep, don't stay here.
Family
8/10
Excellent
29 Jun 2015
Igor

No Gym On Premises - As Advertised

The hotel advertised having a gym. They do not have it. I do not understand how this is a personal insult or profanity. This is false advertising.
Partner
10/10
Exceptional
24 Jun 2015
Alexander

Very Nice Hotel, Clean Great Rooftop Pool

Very nice hotel, amenities and service.

Only complaint is that room maybe felt a bit small and the cunstruction of the shower was a bit vulnerable to flooding out.

Everything else all good
Partner
10/10
Exceptional
24 Jun 2015
Igor

YOU LIED ABOUT HAVING A GYM

THEY LIED ABOUT HAVING A GYM. IT'S NOT IN YOUR QUESTION. OTHERWISE STELLAR, HAVE THEM PUT CORRECT INFORMATION ON THE SITE. Sorry don't typically blast feedback in capital letters, but come-on, look at your own add they have, and there is a yoga mattress and two dumbles under the staircase. Good people, might go back, but big no-no on lying.
Partner
8/10
Excellent
05 Jun 2015
Verified traveler
Great hotel with good location. Rooms arr very clean and rejovated
10/10
Exceptional
03 Aug 2026
Meyrone
Excelente hotel y cómodo
10/10
Exceptional
26 May 2026
Laura
Bien
8/10
Excellent
17 Mar 2026
Hector
Si tienes boda en Las Mañanitas, este hotel es una excelente opción, pues caminas muy poquito y de regreso, hasta de bajadita. Hotel boutique estilo vintage con estacionamiento grande. Trata de reservar directamente o a través de la página de los novios, porque seguro te sale una mejor tarifa.
Partner
8/10
Excellent
27 Dec 2025
Yenizar
Personal amable y muy buen estacionamiento. Las instalaciones ya están un poco deterioradas
Leisure Family
10/10
Exceptional
26 Dec 2025
Gerardo
Limpio y buen servicio.
Partner
8/10
Excellent
16 Nov 2025
ANA IRENE
El hotel es muy sencillo pero está limpio, como muchos te cobran si quieres la habitación antes de las 3:00, nosotros solo queríamos dejar las maletas y aunq estaba lista, si metíamos las maletas antes de las 3:00 nos hacían el cobro, ya estábamos totalm listos para irnos a nuestro evento, esta política ya la he visto mucho en Cuernavaca y me parece un abuso porq saben que muchas veces reservas para asistir a una boda y se aprovechan de esta situación
Partner
2/10
Poor
24 Aug 2025
Verified traveler

No es un hotel boutique

Fotos engañosas.
Es un Hotel (motel? Posada? Vecindad?) de 1 estrella viejo mal pintado.
En general, muy malos acabados. Deteriorado.
No hay minibar
La “Regadera de Lluvia” es una regadera común y corriente vieja de pared.
Hormigas y otros Insectos en el cuarto
Sin mosquiteros
Ducto de extracción ruidoso junto al cuarto desde las 7am y sin parar. Ventanas de doble cristal no aíslan el ruido. No se puede dormir.
Sábanas manchadas
Toallas manchadas y con hoyos
Solamente una toalla grande. Sin batas
3 ganchos. Uno de madera, uno de plástico, uno de metal oxidado.
Self
4/10
Poor
23 Jul 2025
Javier
Me hospedé para una boda que se hace en el salón las mañanitas y la ubicación es buena porque está a unos minutos caminando pero en si el hotel están malas condiciones, la cama súper dura, la ducha es pequeña, no lo recomiendo en general pero si lo que te importa es la ubicación, es ideal
Partner
10/10
Exceptional
29 Apr 2025
Rogelio
La comida de su restaurante es exquisita !
Leisure Partner
6/10
Pleasant
19 Apr 2025
David
El personal es muy amable y las instalaciones en general buenas. La alberca no funcionó durante nuestra estancia, los primeros 2 días estuvo sucia y fría. Posteriormente limpia pero sin climatizar. No hay servicio de bar en la alberca.
6/10
Pleasant
22 Mar 2025
Valeria
Muy solitario, mal servicio, lentos
10/10
Exceptional
09 Mar 2025
adriana magdalena
Excelente!
Leisure Partner
8/10
Excellent
02 Mar 2025
JOSE GERARDO
A
10/10
Exceptional
06 Feb 2025
Andres
Le restauran
8/10
Excellent
07 Jan 2025
Luis Fernando
Un hotel
Con muy mal servicio en restaurante, comida mo bien ubicado
Partner
10/10
Exceptional
06 Dec 2024
JORGE
En remodelación. Aún así muy agradable estancia
Leisure
4/10
Poor
10 Nov 2024
Mariel

No regresaría

Muy caro para lo que es. Los cuartos limpios pero solamente dos toallas de baño muy pequeñas. No había agua caliente. MUY CARO PARA LO QUE OFRECEN
Partner
10/10
Exceptional
22 Sep 2024
Antonio
Excelente servicio, la actitud del peso al es de las mejores que eh visto.
Leisure Partner
4/10
Poor
08 Sep 2024
Maria Elena Martin
Desafortunadamente no fue lo que esperábamos. Las fotos que publican en internet no corresponden a la realidad del hotel. Está bastante deteriorado. Además el personal recepción no fue precisamente amable. Llegamos a las 13:00 horas y no nos daban el cuarto hasta las 15:00 a pesar de estar vacíos y tener la habitación lista. Pedimos entonces dejar el equipaje y pasar al baño del lobby y no lo tienen permitido. Tuvo que llegar un supervisor para atendernos al respecto. No lo recomendamos.
Leisure Partner
8/10
Excellent
01 Sep 2024
Maria Teresa
Cerca de mi evento en las mañanitas
8/10
Excellent
30 Aug 2024
Mirelle Viridiana
Gracias
Leisure Partner
10/10
Exceptional
18 May 2024
Ricardo

Excelente experiencia

El hotel precioso, todos super amables, la alberca necesita un poco de mantenimiento y limpieza, pero eso no nos impidio disfrutar, el cuarto donde nos quedamos estaba muy cerca de la calle y hay un bar justo enfrente el ruido es fuerte hasta tarde siendo fin de semana, quizas quieran tomar eso en cuenta
Partner
10/10
Exceptional
04 May 2024
Jessica
Me gustó el servicio, atención e instalaciones 🙏
Leisure Partner
10/10
Exceptional
28 Apr 2024
Raul Mendez
Muy amena
Leisure
8/10
Excellent
29 Mar 2024
Javier

Buena opcion precio / calidad

Sencillo pero muy buena opcion si tienes un matrimonio en Las Mañanitas y no quieres pagar USD 500 por noche. Es comodo y muy cerca de este hotel. A mejorar la limpieza y mantenimiento general del hotel y habitaciones, pero en general se ajusta a lo que uno quiere. También revisar el estado de los aires pues el nuestro fallo.
Partner
10/10
Exceptional
14 Jan 2024
Jose Roberto

Recomendable para fines de semana

¡Excelente atención! Solo es importante que el WI-FI sea actualizado, ya que nunca nos pudimos conectar a ninguna red.
Friends_and_family Friends
8/10
Excellent
12 Jan 2024
ITALIA YOLANDA

Tranquilo

Muy tranquilo, personal amable, las habitaciones limpias y cómodas
Partner
8/10
Excellent
28 Dec 2023
Laura Alicia
La habitación está limpia, agradable, por las noches es tranquilo y sin ruido lo que permite descansar. El hotel en general requiere un poco más de mantenimiento para que se mantenga bonito y agradable.
Leisure Family
2/10
Poor
11 Dec 2023
Manuel
Muy mala experiencia con el personal, te quieren cobrar extra sin avisarte previamente, 500 pesos por pedir la habitación antes y 150 pesos por una toalla “sucia”. No vale la pena pasar un mal rato cuando hay otras opciones.
Leisure Partner
10/10
Exceptional
17 Nov 2023
Itzel
Todo bien
Leisure Self
6/10
Pleasant
22 Oct 2023
EDGAR ARIEL
Los colchones de las camas muy duras..
Faltan muchos amenitis
Leisure Partner
10/10
Exceptional
02 Oct 2023
Gabriel
Cumple con lo esencial, buen lugar y céntrico
Leisure Partner
8/10
Excellent
22 Sep 2023
Catalina
Muy bien ubicado
Leisure Partner
10/10
Exceptional
16 May 2023
Francisco
La atención impecable! Todo limpio y seguro
8/10
Excellent
02 May 2023
CARLOS
Bueno , está próximo la centro
Leisure Partner
2/10
Poor
02 Dec 2022
Miguel Angel
No hubo agua en el Hotel. no pude llegar a mi cita porque tuvieron que llamara una pipa de agua para surtir al día siguiente ! Una locura.
10/10
Exceptional
05 Sep 2022
ALEJANDRO
Buen servicio, el desalluno un poco lento, pero muy bien servido!
Leisure Family
10/10
Exceptional
14 Aug 2022
Gustavo
Lo único que no me gusto es que las almohadas y colchas se calientan demasiado
Leisure Partner
6/10
Pleasant
29 Jun 2022
Guadalupe

Buen hotel pero ojo con las mascotas.

No te avisan y te quieren cobrar 400 pesos extra por llevar a tu mascota y eso es un abuso porque no está especificado en la plataforma , el hotel muy lindo y el personal y la comida también la recepcionista no sirve para nada.
Friends_and_family Family
10/10
Exceptional
20 Mar 2022
Alejandro
Buenas ventanas que evitan el ruido.
Leisure Partner
8/10
Excellent
03 Mar 2022
Luis Enrique
Las habitaciones lindas y limpias, tienen lo básico en el baño, un jabón y dos toallas
El servicio de recepción no es muy bueno, como que a veces no saben cómo responder las preguntas que se les hace
La terraza está desaprovechada
Leisure Partner
10/10
Exceptional
06 Feb 2022
Daniela Esperanza Osuna
Comodo, muy bonito, un ambiente relajado

Leisure Friends
8/10
Excellent
24 Oct 2021
Humberto
Es agradable, habitaciones cómodas. El agua fría sale helada y la caliente sale fría. Había cabello en nuestra cama.
Leisure Partner
8/10
Excellent
04 May 2021
Verified traveler
Un poco caro para lo que es
Leisure Partner
8/10
Excellent
20 Apr 2021
Verified traveler
Excelente atención de recepción, sin embargo, los meseros del restaurante tenían pésima atención y actitud. Tardaban una hora en traer los alimentos y perdían tiempo en su celular.
Gran decoración de las habitaciones pero faltaban algunos servicios por descuido del personal de limpieza.
Friends_and_family Pet
10/10
Exceptional
25 Dec 2020
Verified traveler
El trato y servicio es excelente lo que hace de la estadía algo mucho mejor de lo esperado!
Friends_and_family Family
6/10
Pleasant
11 Oct 2020
Leticia
Llegamos y no teniamos reservación de parte de hoteles.com, tuvimos varios problemas con los servicios del cuarto, pero la comida vale la pena
Partner
10/10
Exceptional
21 Sep 2020
Lara

Excelente servicio y trato!

Excelente servicio y trato. Es pet friendly pero tratan muy bien a los huéspedes y a las mascotas. Muchas felicidades!!
Partner

Location & surroundings

Flor de Mayo Hotel, Restaurant & SPA
Matamoros 603 (antes 49), Cuernavaca, Mexico

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Flor de Mayo Hotel, Restaurant & SPA

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