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Hosteria Las Quintas Hotel & Spa

Cuernavaca · Mexico

Avenida Gustavo Diaz Ordaz 9View location

9.4/10Excellent1,002 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hosteria Las Quintas Hotel & Spa

Located a 20-minute drive from Cuernavaca's Zócalo, the historic city center bustling with restaurants and bars, this hotel offers a tranquil escape surrounded by nature. A nearby golf course and nightclub are just a 10-minute drive away.

Ideal for both business travelers and tourists, this city hotel features 91 spacious guest rooms decorated in traditional Mexican style, each with a double or king-size bed, a full bathroom, hairdryer, ironing set, satellite TV, internet access, minibar, tea and coffee-making facilities, air conditioning, a safe, lounge area, and a balcony or terrace.

Hotel amenities include a 24-hour reception, currency exchange, a cloakroom, a hair salon, a restaurant and bar, ten function rooms for up to 250 people, room and laundry service, a kids' club, and parking.

Guests can enjoy the hotel's gardens and terrace, partake in yoga and aerobics classes, or unwind in the spa with massage services, hydrotherapy, and a sauna and steam room. Three heated pools, an outdoor hot tub, and a waterfall provide further relaxation.

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A continental breakfast buffet is offered, while lunch and dinner provide buffet, set menu, and à la carte options. Explore the region with the hotel's one-day eco-excursions to archaeological sites, historical and geological reserves.

With a stay at Hostería Las Quintas Hotel, you'll be centrally located in Cuernavaca, within a 5-minute drive of Cuernavaca Cathedral and Chapultepec Ecological Park.

This family-friendly hotel is 1 mi (1.6 km) from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and 1.1 mi (1.7 km) from Juan Soriano Museum. Stay in one of 121 guestrooms featuring LCD televisions. Your Select Comfort bed comes with premium bedding. Rooms have private furnished balconies.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Cuernavaca?

This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators EarthCheck Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Service animals not allowed Only dogs are allowed Maximum number of pets per room 1 Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 585 to 710 for adults, and MXN 350 to 365 for children
    • Airport shuttle fee: MXN 1700 per vehicle (roundtrip)
    • Pet deposit: MXN 2000 per stay
    • Pet fee: MXN 1300 per pet, per night (maximum MXN 1800 per stay)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Chapultepec Ecological Park 1.1 km / 0.7 mi
Ethnobotanical Garden and Museum of Traditional and Herbal Medicine 1.7 km / 1 mi
Juan Soriano Museum 1.7 km / 1.1 mi
Teopanzolco Archaeological Zone 1.8 km / 1.1 mi
Plaza de Armas 2.1 km / 1.3 mi
Cuauhnahuac Regional Museum 2.2 km / 1.3 mi
Juarez Garden 2.2 km / 1.3 mi
Artisanal Market 2.2 km / 1.4 mi
Palacio de Gobierno 2.3 km / 1.4 mi
MMAPO Morelense Folk Art Museum 2.3 km / 1.5 mi
Recinto de la Catedral 2.5 km / 1.5 mi
Robert Brady Museum 2.5 km / 1.6 mi
Museum of the City of Cuernavaca 2.6 km / 1.6 mi
Cuernavaca Cathedral 2.6 km / 1.6 mi
Borda Gardens 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2014
  • Total number of rooms: 121
  • Number of floors (main building): 3
  • Number of floors (annexe): 3
  • Single rooms: 20
  • Double rooms: 101
  • Suites: 91
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 26 more facilities & services
  • Visa Electrón
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bellboy service
  • Garden
  • Gym
  • CaféExtra charge
  • BarExtra charge
  • Restaurant: 1
  • Poolside snack barExtra charge
  • Business centre
  • Outdoor freshwater pool: 3
  • Sauna
  • Hot tub
  • Breakfast a la carte
  • À la carte lunchExtra charge
  • BrunchExtra charge
  • À la carte dinner
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED WITH JACUZZISUITE • KING BED WITH JACUZZISUI.JA-KG

    Photos are not available for this room type.

    Hosteria Las Quintas Hotel & Spa

    SUITE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    Hosteria Las Quintas Hotel & Spa

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH TERRACEQUADRUPLE • WITH TERRACE • 1 Bedroom • 45 m²QUA.TR
    QUADRUPLE WITH TERRACEPhoto unavailable3 photos

    Hosteria Las Quintas Hotel & Spa

    QUADRUPLE WITH TERRACE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.TR

    Room amenities

    • Wheelchair-accessible
    • Hairdryer
    • TV
    • Wi-fi
    • Tea and coffee making facilities
    • Shower
    • Bathroom
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Direct dial telephone
    • Terrace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH TERRACEDOUBLE • WITH TERRACE • 1 Bedroom • 45 m²DBL.TR
    DOUBLE WITH TERRACEPhoto unavailable5 photos

    Hosteria Las Quintas Hotel & Spa

    DOUBLE WITH TERRACE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.TR

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Terrace
    • Safe
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Ironing set
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hosteria Las Quintas Hotel & Spa

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Hosteria Las Quintas Hotel & Spa

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hosteria Las Quintas Hotel & Spa

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hosteria Las Quintas Hotel & Spa

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA

    Photos are not available for this room type.

    Hosteria Las Quintas Hotel & Spa

    SUITE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hosteria Las Quintas Hotel & Spa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hosteria Las Quintas Hotel & Spa

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Hosteria Las Quintas Hotel & Spa

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hosteria Las Quintas Hotel & Spa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hosteria Las Quintas Hotel & Spa

9.4
Excellent
1,002 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
28 Jun 2026
Nora
The best Sunday brunch in Cuernavaca
Partner
10/10
Exceptional
16 Jun 2026
Rosio
Great stay
Family_with_children
10/10
Exceptional
15 Jun 2026
Terry
The Gardens here are very well kept and taken care of, I didn’t get a chance to use the pools, they all looked great! I enjoyed the koi ponds in the morning before breakfast which was good! Can’t wait to come back!
Self
8/10
Excellent
09 Jun 2026
Alicia Mireya
Todo bien , volveremos a hospedarnos ahi.
Partner
10/10
Exceptional
06 Jun 2026
Alejandro
Un poco de mala gana de repente el personal en area de recepción y estacionamiento en general muy bien muy amables! Son pocos los que tienen su actitud negativa. Recuerden es servicio al cliente y las personas pagan no se les hace un favor. Repito el personal muy amable en general excepto por ahi alguien que no entiende en concepto de trabajar en servicio al cliente
10/10
Exceptional
27 May 2026
Adriana
I love the gardens and the customer service. Location is great and the facilities are amazing!
Self
8/10
Excellent
17 May 2026
Javier
staffGood
Family
10/10
Exceptional
12 May 2026
Miguel
Yes
Family
10/10
Exceptional
11 Apr 2026
Gene
Beautiful grounds. Good gym.
8/10
Excellent
11 Apr 2026
David Bo
Family friendly
Friends_and_family Family
6/10
Pleasant
11 Mar 2026
Alfonso Eduardo
The staff in the hotel lobby were not friendly at all
Partner
10/10
Exceptional
02 Mar 2026
John J
Beautiful property
Partner
10/10
Exceptional
27 Feb 2026
MariaElena
Awesome, surrounded by manicured lawns, ample comfortable room, delicious food, excellent service.
Partner
10/10
Exceptional
25 Feb 2026
Claudia
All great
10/10
Exceptional
19 Feb 2026
Marco
Very nice and inconic structure; large room; internal garden well kept; quiet
Self
10/10
Exceptional
07 Feb 2026
Christina Ruth
The room was large and airy. The staff was super accommdating and friendly. The grounds looked like a botanical garden.
Leisure Partner
10/10
Exceptional
19 Jan 2026
Concepcion
Yes roomwas spotless, amenities were great. Gardens are the prettiest ive ever seen. The dtaff was very cortéis and polite. I’ll definitely come back again!!
10/10
Exceptional
18 Jan 2026
Elizabeth
Clean room great staff
Leisure Family
10/10
Exceptional
18 Jan 2026
Guianna
All the above. The staff was so helpful to find taxi. The restaurant has an excellent service.
Leisure Friends
10/10
Exceptional
02 Jan 2026
Stephanie L.
The room was immaculate and the service was fantastic. Especially Salvador, our server for several meals at the restaurant. He remembered what we liked each time and was extremely attentive.
Leisure Partner
10/10
Exceptional
12 Dec 2025
Diego
Excellent hotel, rooms were clean and staff was very attentive and friendly.
Leisure Family
10/10
Exceptional
30 Nov 2025
John Robert
This is a quintessential spot to stay at in Cuernavaca. Please stay for a weekend morning to have the brunch!
Leisure Family
10/10
Exceptional
16 Nov 2025
Jorge
Great place to stay
10/10
Exceptional
10 Nov 2025
Guillermo
Perfect 10 across the board!
Leisure Family
10/10
Exceptional
06 Nov 2025
Judith
Yes
Leisure Partner
10/10
Exceptional
05 Nov 2025
Manolo
I love this place! I keep staying over and over every time I'mCuernavaca
Leisure Self
8/10
Excellent
01 Oct 2025
Ricardo
Excellent service in a beautiful setting
Leisure Self
10/10
Exceptional
27 Sep 2025
Manolo
Keep up the good work !
10/10
Exceptional
22 Sep 2025
Alfonso
Me encantaron los jardines
Leisure Partner
10/10
Exceptional
31 Aug 2025
Edgar
Great hotel I have been staying here for years
Leisure Partner
10/10
Exceptional
30 Aug 2025
marcela
This is a very nice, quiet, and clean hotel, the personal was very nice, definitely I’ll go back and recommend the place.
Leisure Family
6/10
Pleasant
08 Aug 2025
Javier

Poor service

Beds are every uncomfortable, old mattresses, bath room in old conditions holes in the walls.

My breakfast was paid in advance they still charged me for it saying it did not apply at this location.
Partner
10/10
Exceptional
04 Aug 2025
Gerardo
The staff was very helpful making transportation arrangements to the airport. They were very responsive to a sudden change and made sure we had the best service.
Leisure Family
10/10
Exceptional
27 Jul 2025
Ana
Excelente propiedad, preciosos jardines y excelente atención
Leisure Family_with_children
10/10
Exceptional
05 Jul 2025
Danilo
Good place to relax
Business Partner
6/10
Pleasant
17 Jun 2025
Mario
The hotel is truly beautiful, especially the gardens — they’re absolutely stunning. This place holds a very special meaning for me, as it's where I proposed to my wife, where we got married, and now returned to celebrate our 10th anniversary.

That’s why it was so disappointing to see that the hotel didn’t seem to care about the occasion at all. They offered to “decorate” the room with a couple of towels and a bottle of wine for $100, which felt more like an upsell than a gesture. I wasn’t expecting anything for free, just a small thoughtful detail to make the stay feel special.

In every other hotel where I’ve celebrated a honeymoon or anniversary, I’ve always been made to feel appreciated — here, it honestly felt like they didn’t care. Even during checkout, no one asked how our stay was, so I didn’t get the chance to mention that the coffee machine in our room wasn’t working.

It’s a shame, because the place is beautiful, but the lack of warmth and attention really affected the experience.
Leisure Family
10/10
Exceptional
27 May 2025
Diego
Beautiful hotel, with big and cozy rooms and a very friendly staff. Will recommend 100%.
Leisure Friends
10/10
Exceptional
26 May 2025
Lavinia
Loved it
Leisure Partner
6/10
Pleasant
25 May 2025
Pamela
El hotel no cuenta realmente con 3 albercas como lo marca la publicacion , 1 es un chapoteadero para niños, solo tiene 1 mt de profundidad y es la más grande. Los sábados y domingos solo hay buffet de desayuno con un costo bastante elevado, la comida no está buena. Adicional pedí una habitación con terraza para poder disfrutar los jardines y nos tocó una habitación arriba justo del restaurante. No recomendaría este hotel. Adicional nos encontramos varias cucarachas alrededor de la alberca con jacuzzi
Leisure Family
10/10
Exceptional
11 May 2025
Aldo
All good
Leisure
10/10
Exceptional
05 May 2025
Carmen
Service
.
Leisure
10/10
Exceptional
30 Apr 2025
Carmen
Service
10/10
Exceptional
28 Apr 2025
Jose Hugo
Hermoso hotel y jardin fabuloso. La habitacion de lujo, todo perfecto!.
Partner
10/10
Exceptional
20 Apr 2025
Pablo
Excelentes instalaciones y atención del personal.
Business_and_leisure Self
10/10
Exceptional
31 Mar 2025
Manocher
Really enjoyed the stay
Leisure Family
10/10
Exceptional
16 Mar 2025
Valeria
Amazing place
Leisure Family
10/10
Exceptional
12 Mar 2025
Jose Javier
Of all the places that I have traveled and stayed the Hosteria Las Quintas is one that I would highly recommend. The atmosphere was peaceful and beautiful. I would recommend that you add a some chairs in the sitting area that we had and an extra chair in the room. Loved our suite and the outside sitting area. Congratulations on the conferences you are hosting we were there during our stay.
10/10
Exceptional
11 Mar 2025
Diana
Nice hotel, gardens are lovely
8/10
Excellent
07 Mar 2025
Amir
The property itself is excellent. Quiet, manicured property. An oasis. Food is a bit pricey but very good.
The area right outside the property is not so nice.
You must have a car to get from the property or order an Uber to sites in Cuernavaca.
Leisure Family
4/10
Poor
06 Mar 2025
victor kurt lopez
The problem is that in reality the hotel doesn't offer what expedia says. I booked a double king bedroom. No such room exists in that hotel. In reality are two double beds, with a concrete base that makes it impossible to put the beds together. I have a 4 year old daughter and a year old baby that required a king bed. In the pictures they show a kids area, that doesn't exist anymore. They also say rooms are sound proof which they are not. Sadly my baby woke up and cried at 1AM, and the management sent and angry dude to try to quiet us down, since 2 other rooms complained.

Also, everyone asks for tips, even room cleaning staff, which is not common for any other hotel, specially in its tier. Cloration of the hot pool must not be good as my children came back with a tummy and ear infection. Finally, almost all the staff seems grumpy and maybe poorly paid.

Nice premises, good location, very bad service though.
Leisure Family_with_children
10/10
Exceptional
03 Mar 2025
Sergio
Ampliamente recomendable
10/10
Exceptional
03 Mar 2025
Luis Ivan
Buenos espacios para ir en familia o con la pareja. Solo hay que tener atención al entrar a tu habitación para asegurarte que esté todo limpio para que lo reportes inmediatamente antes de desempacar.
Leisure Family_with_children
8/10
Excellent
17 Feb 2025
Guillermo
Overall it’s a very nice property. There’s room for improvement in the dining area.
10/10
Exceptional
04 Feb 2025
Jorge
Beautiful gardens, great restaurant food and service
Business_and_leisure Family
10/10
Exceptional
31 Jan 2025
GABRIEL
The best hotel in Cuernavaca, beautiful gardens, excellent food and service. Location is in town which connects your with the heart of Cuernavaca.
Leisure Family
10/10
Exceptional
28 Jan 2025
Mario
Nice place, garden well keep big room and clean.
Leisure Partner
8/10
Excellent
25 Jan 2025
Jorge
Staff need to be more welcoming to guest. It was our first time there and staff was not welcoming at all.
Leisure Family
10/10
Exceptional
21 Jan 2025
Merriya
Nice stay
10/10
Exceptional
17 Jan 2025
Susan B

House hunting in Mexico

I enjoyed my stay in this garden paradise. And took a day trip to the mystical nearby town of Tpoztlan. If I return to Cuernavaca, I would book this hotel again.
Self
10/10
Exceptional
25 Dec 2024
Gloria
The garden, rhe staff the place
Leisure Family
10/10
Exceptional
25 Nov 2024
Manolo
Great location !
Leisure Self
10/10
Exceptional
22 Nov 2024
ROBERTO
Nice property, only need upgrade a better WiFi.
Leisure Family
8/10
Excellent
19 Nov 2024
Vincent
The hotel facilities are impressive. Cuernavaca is truly the city behind the walls. You would never expect the lush greenery within.
The room was beautiful but old and having issues. The door was difficult to lock.
The bathroom must have been recently upgraded as it was very flash.
Sunday brunch was fantastic.
Leisure Self
10/10
Exceptional
07 Nov 2024
Maria
Excelente servicio
Leisure Self
10/10
Exceptional
05 Nov 2024
manuel
Great property, safe stay
Leisure Family
10/10
Exceptional
21 Oct 2024
Jorge l
Everything
10/10
Exceptional
16 Oct 2024
Darren
Very beautiful property an oasis
10/10
Exceptional
15 Oct 2024
Eduardo
Hosteria las Quintas is my favorite place when I travel with my family from
Chicago
Business_and_leisure Family
10/10
Exceptional
14 Oct 2024
Jennifer
This Hotel is the Best of The Best! We always stay here on our trips to Cuernavaca. They make you feel like Family. Everything in this Hotel is Great and Peaceful. Best place to get away and relax. You could never go wrong in this Hotel. I travel a lot, and it’s hard to find a place like this.
Leisure Family
8/10
Excellent
14 Sep 2024
Jacqueline
Room was available early and was able to get my room before check in time
10/10
Exceptional
25 Aug 2024
Mayra
This is a gorgeous place. It has nice amenities, the customer/guest service was great. The pool was quite enjoyable and the perfect temperature. The vegetation and koi ponds all around are truly memorable. Will be back some day!
Leisure Family
10/10
Exceptional
16 Aug 2024
Segundo
Beautiful place
Leisure Family
8/10
Excellent
14 Aug 2024
ALEX
Property is in a great location and the grounds were beautifully kept. Grocery store is accross the street and can retrieve MEX currency from the ATM machines. Uber was simple to get around. Our favorite resturant for breakfast was only 2 blocks down the road called Pueblo Mágico Restaurante.
Leisure Family
10/10
Exceptional
09 Aug 2024
Daniel
I have stayed here several times, but this was the best. Its green and flowerly landscape provides a relaxing atmosphere.
Leisure Friends
8/10
Excellent
05 Aug 2024
William
This little piece of property really opens up big when you step in from off the street. You’re greeted by friendly staff at the service counter and a concierge is present to take your bags to your room. The grounds and the rooms are well maintained and great care has been taken to ensure that you forget about what is outside the walls of the hotel. Our room has a great view, and the restaurant has okay food. An issue that I found, however, was that we were asked how much of a trip we wanted to provide rather than give us the option to leave a tip based on the services provided. This led to a very uncomfortable moment because we decided in the moment to leave a tip in cash on the table. After the looks of disapproval from the woman who finished our bill, we left. Remember that tips are not compulsory, and the service provided want above and beyond that would make me want to provide more.
Leisure Partner
10/10
Exceptional
04 Aug 2024
Jesus J
Scenic
10/10
Exceptional
01 Aug 2024
Vergel
Great atmosphere
10/10
Exceptional
17 Jul 2024
Andrea

Excelente hotel

La atención fue excelente. Todo muy limpio siempre.
Friends_and_family Family
10/10
Exceptional
09 Jul 2024
Jorge

Best hotel in town

Amazing hospitality, beautiful gardens, brunch om aumday was so good, topical food, seafood, fruit, bakery, pls no diet, excellent location. One of the best location reasonable prices
Friends_and_family Family
8/10
Excellent
07 Jul 2024
Gloria
We arrived there late in the evening and it was very pretty. The place looked like a garden and was very clean. The reason I am giving 3 starts is because we did not have hot water in the shower. We reported it and we got hot water until the next morning. Also we are vegetarian and their restaurant did not have anything for us to eat except a \"cheese pizza\". We had to go away to find food we could have.
Leisure Family
10/10
Exceptional
02 Jul 2024
Pablo
Gardens are beautiful and food is excellent.
Partner
10/10
Exceptional
12 Jun 2024
Elizabeth
I love the garden, the pools and that is quiet and the staff is very friendly
Leisure Partner
2/10
Poor
30 May 2024
Richard
This place had the worst staff. Rude and filthy. I'm pretty sure there were bed bugs in my hotel room and they refused to do anything about it.
Self
10/10
Exceptional
29 May 2024
CARLOS
Buffet is awesome, plenty of options specially during weekend, staff very welcoming and respectful
Leisure Self
10/10
Exceptional
24 May 2024
Manolo
Make me feel at home !
Leisure Self
10/10
Exceptional
05 May 2024
Luis trejo
Very nice !
10/10
Exceptional
20 Apr 2024
Aldo
Nice
2/10
Poor
10 Apr 2024
Enrique
My experience at check-in was terrible. I booked at suite with a king bed and a terrace (suite king terrace) but the hotel tried to give me a small, dark standard King room. I was suspicious when the paperwork the gentleman at the check-in desk gave me to sign said \"King terrace room,\" not \"Suite king terrace\", but he reassured me it was a suite, which it was not. I returned to the front desk, asked for the manager, and a nice lady came saying the manager was out but she would help me. She tried to tell me the room is not meant to be like shown in the pictures at booking, but I replied I fully understood that but the SIZE of the room and its overall amenities must match what was booked. She took me to another room that, while still not matching the size and amenities, was much larger and nicer than the one they tried to \"sell\" me, and she said it was the last one they had, so I took it. In the Expedia website, the terrace suite king shows at 377sq ft (35sq meters), but the first room they tried to give me was barely 250 sq ft (23sq meters), measuring with the iPhone \"Measure\" app. The room I took measured at about 320 sq ft (30sq meters), so still much smaller and less amenities than shown in the pictures, but I kept it because it was late in the day and I was there for a family event. I was mostly bothered by the evident lack of honesty of the gentleman that check me in after I asked him directly if the first room he was sending me to was what I had booked.
Leisure Family
6/10
Pleasant
03 Apr 2024
Anataly
Nos hospedamos en suite con jacuzzi. Al jacuzzi le hace falta limpieza profunda. Al llenarlo salía suciedad.
Amenidades, únicamente pusieron a la llegada, al momento de limpiar la habitación ya no volvieron a poner.
Hacen falta batas de salida para el jacuzzi.

El servicio y la atención excelente muy atento el personal. El servicio a la habitación Excelente.
Leisure Partner
10/10
Exceptional
27 Feb 2024
Lizeth
Beautiful place worth the price
Leisure Family
10/10
Exceptional
21 Feb 2024
Monica
Everything was good
Leisure Friends
10/10
Exceptional
14 Feb 2024
MARIA
I have stayed in this place twice, and everything has been great so far. The staff are always helpful and friendly, the gardens are amazing, pools are nice and the food is great. I absolutely recommend staying at this hotel. The rooms are comfortable and very clean. Additionally, the restaurant is beautiful and the waiters are amazing! I would rate with 10 stars if I could.
Leisure Family
6/10
Pleasant
09 Jan 2024
DAVID
Sound travels everywhere in the buildings. From your room you can hear everything in the hallways and adjacent rooms. There was a party next door, called reception several times and they wouldn’t stop it. They had a karaoke machine in there ffs.
The pool is very small and water temp was chilly. The gym is terrible, one half working treadmill.
Food is good but pricey.
Leisure Family
8/10
Excellent
30 Dec 2023
Sergio Enrique
Buen hotel, buena ubicación, costo de buffet de desayuno demasiado caro para la calidad.
Leisure Family_with_children
6/10
Pleasant
28 Dec 2023
Carmen
Excellent place, people at restaursnt are wondeful. Staff iat the font desk are extremely unfriendly.
Leisure Family
10/10
Exceptional
26 Dec 2023
Gloria
The gardens
Leisure Family
10/10
Exceptional
18 Dec 2023
James

Excellent

Beautiful and stunning place- character and just relaxing and lovely
Friends_and_family Family
8/10
Excellent
01 Dec 2023
Carlos
Meals are excellent here. All the dinner & breakfast just incredible!!!

Leisure Partner
8/10
Excellent
29 Nov 2023
Mario
Nos gustó el jardín y el restaurante mucho. Pero había un groupo cantando mucho a todos horas que no nos gustó. Cuando 50 jóvenes se pone a cantar no hay manera de evitar molestias.
Leisure Family
10/10
Exceptional
26 Nov 2023
Laci
This was a fantastic little paradise. The gardens are beautiful and the pools were so much fun for the kids and the adults.
Leisure Family_with_children

Location & surroundings

Hosteria Las Quintas Hotel & Spa
Avenida Gustavo Diaz Ordaz 9, Cuernavaca, Mexico

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Hosteria Las Quintas Hotel & Spa

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