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Hotel Spa Hacienda De Cortes
Cuernavaca · Mexico
Plaza Kennedy 90 Col Atlacomulco JiutepecView location
9.2/10Excellent375 Reviews
Cleanliness9.6/10 9.6
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition9.2/10 9.2
Location8.0/10 8.0
Neighborhood7.8/10 7.8
Amenities9.0/10 9.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Spa Hacienda De Cortes
Located in Cuernavaca, Hotel & Spa Hacienda de Cortes is in the suburbs, within a 15-minute drive of Earliest 16th Century Monasteries on the Slopes of Popocatepetl and Tabachines Golf Club. This 4-star hotel is 2. 6 mi (4. 2 km) from Teopanzolco Archaeological Zone and 2. 9 mi (4.
7 km) from Galerias Cuernavaca Mall. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna.
Additional features at this Beaux Arts hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Planning an event in Cuernavaca? This hotel has 15 square feet (1 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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Enjoy international cuisine at LA CASONA, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours).
Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee. Make yourself at home in one of the 51 individually furnished guestrooms, featuring iPod docking stations and LCD televisions. Rooms have private balconies.
Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Located in Cuernavaca, Hotel & Spa Hacienda de Cortes is in the suburbs, a 5-minute drive from Teopanzolco Archaeological Zone and 5 minutes from Galerias Cuernavaca Mall. This family-friendly hotel is 2 mi (3.2 km) from Tabachines Golf Club and 2.7 mi (4.4 km) from Jardín Juárez.
Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cuernavaca? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and a meeting room.
For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
EarthCheck
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
-
Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property doe not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 300 to 395 for adults, and MXN 180 to 215 for children
- Airport shuttle fee: MXN 4000 per person (roundtrip)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Chapultepec Ecological Park
1.1 km / 0.7 mi
Forum Cuernavaca
2.6 km / 1.6 mi
Ethnobotanical Garden and Museum of Traditional and Herbal Medicine
3 km / 1.8 mi
Tabachines Golf Club
3.2 km / 2 mi
AVERANDA
3.8 km / 2.3 mi
Juan Soriano Museum
4.4 km / 2.7 mi
Galerias Cuernavaca Mall
4.5 km / 2.8 mi
Teopanzolco Archaeological Zone
4.7 km / 2.9 mi
Plaza de Armas
4.8 km / 3 mi
Juarez Garden
4.9 km / 3 mi
Artisanal Market
4.9 km / 3 mi
Jardín Juárez
4.9 km / 3 mi
Palacio de Gobierno
5 km / 3.1 mi
Cuauhnahuac Regional Museum
4.2 km / 2.6 mi
Recinto de la Catedral
4.6 km / 2.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 51
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
Show 25 more facilities & services
- Laundry service
- Babysitting serviceExtra charge
- Bellboy service
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Banquet hall
- Conference room
- Meeting room
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- Sauna
- Spa treatments
- Hairdressing salon
- Breakfast
- Snacks
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Spa Hacienda De Cortes
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Spa Hacienda De Cortes
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Spa Hacienda De Cortes
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BED • 1 Bedroom • 30 m²JSU.QN
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Spa Hacienda De Cortes
JUNIOR SUITE QUEEN SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.QN
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Spa Hacienda De Cortes
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXE • 1 Bedroom • 20 m²SGL.DX
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Spa Hacienda De Cortes
SINGLE DELUXE
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 28 m²DBL.DX
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Spa Hacienda De Cortes
DOUBLE DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Spa Hacienda De Cortes
100
reviews shown
Rodrigo
Old sugar cane mill hacienda turned into a hotel. Food was very good for breakfast and dinner
Blanca
Beautiful
lourdes
This place is beautiful in its own way, amazing and unique. The gardens, landscaping, patios and the whole layout is just beautiful. But somehow to the ancestor's time period and somehow i got connected in a sad way, knowing what H Cortes did with the indigenous and slaves.
Elizabeth
calor!!
el aire acondicionado de la habitación no es suficiente, hace demasiado calor
Raul
My point of view we love it! Restaurant staff may need little more friendly and attentive
Bernardo
Beautiful historical site. Great food.
israel
Very nice historical hacienda hotel, great views and rooms. Friendly staff and service. Restaurant is also a fine dining place
María del Pilar
ANIVERSARIO
FUE MAGICO HACE 23 AÑOS ESTUVIMOS AQUI, Y AHORA QUE CELEBRAMOS NUESTRO ANIVERSARIO FUE EXCELETNE RECORDAR MUCHAS COSAS, ME ENCANTA EL LUGAR Y CLARO QUE VOLVEREMOS
Juan Pablo
El hotel es realmente bonito. Vale la pena ir solo a verlo. Todo estuvo increíble. El único . Que le quitó es que había una boda y la música estaba muy alta y es escuchaba hasta la habitación un poco molesto y hasta tarde. Yo tengo sueño ligero, pero mi esposa e hijos pudieron dormir perfecto.
Vale mucho la pena.
Vale mucho la pena.
Mauro
Muy recomendable
Bastante recomendable. Hotel Colonial, con todas las comodidades, muy apto para descansar y relajarse en compañía de la famila
Diego
I think the hotel conveys a beautiful feeling that connects with the environment and make you feel like you were in old times
Jorge
Muy bonito pero…
La propiedad es muy bonita, pero les falta ver detalles. No limpiar a las10 am la alberca, hacerlo temprano cuando todavia no hay huespedes. El restaurante es bonito pero la comida le falta, no hubo nada que probamos que estuviera feo pero tampoco wow.
Les falta un lugar para estar en la noche a parte del restaurante. Tienen muchisimo espacio desaprovechado que pudieran usar para eso.
Les falta un lugar para estar en la noche a parte del restaurante. Tienen muchisimo espacio desaprovechado que pudieran usar para eso.
Maria Catherine
Todo fue excelente, muy buena atención y preciosas instalaciones
Norma
Hotel & Spa Hacienda de Cortés is a true gem, offering an unforgettable experience with its combination of history and. We were welcomed by a courteous and professional staff. The room was not only comfortable but impeccably clean. The beautiful gardens added to a peaceful atmosphere. The pool was an ideal spot to relax.We had a wonderful time.
Eddy
It’s a beautiful place.
Elizabeth
Jewel!
Kyu Hyung
There was too much noise near the hotel because of Mexican Party.
Sebastian J
This place its the most beautiful place to stay as long as you want.
Catalina
The service was outstanding
Hector
No recomendable
Las habitaciones sin aire acondicionado. La regadera no funcionaba solo la ducha
Moises
Really nice hotel and great buffet
Ma Cristina
El hotel nos encanto. Las áreas impecables, la alberca con excelente temperatura para los niños. La comida buena aunque los precios un poco elevados. Excelente para plan familiar
Johabed
Great place for relax!
Dakota
There is nothing bad to say about this facility. It is absolutely beautiful and 10/10 recommend staying here. We will be back for sure.
Santiago
Great place
Great place
Verified traveler
Amazing couple`s retreat
The hotel and architecture is amazing. A piece of history remembering Cortes` epic story in the heart of Cuernavaca,
Leon
Amazing
Amazing hotel the gardens are marvelous and the Hacienda is beatifull
ane
Beautiful hotel
We got an upgrade to a wonderful suite during our stay. Property and gardens are beautiful. The beds are very comfortable.
The layout and use of space in the interior of the suite was a bit strange. A huge 10sq structure to fit a very ordinary shower is not necessary. This structure was also inside the room and it makes the room smell humid after taking a shower. Hot and cold water was difficult to regulate.
Pool area is very nice but there are no shower facilities there which is very unhygienic. Crowded in the weekends.
The layout and use of space in the interior of the suite was a bit strange. A huge 10sq structure to fit a very ordinary shower is not necessary. This structure was also inside the room and it makes the room smell humid after taking a shower. Hot and cold water was difficult to regulate.
Pool area is very nice but there are no shower facilities there which is very unhygienic. Crowded in the weekends.
Verified traveler
Fantastic gardens and premises. Service was superb. Plenty of options in the restaurant. If possible, stay at the “casco de la hacienda”
Stefan
Excellent food. Heated pool for Cuernavaca winter. Lovely hotel
Ray
We had an amazing time and stay. We would stay again next time I’m heading that way
Jose
Excellent, will do it again!
Great stay, really. Beautiful hacienda, superb service, great food (had breakfast, lunch and dinners) wonderful swimming pool area, gorgeus gardens. Again...TOP NOTCH service by wonderful people. ( My only proactive yet important recommendation is to improve the bed. Queen-size, hard, OK linens...but it is not that much of a cost to have a great king bed instead of a so so Queen...makes a difference!). Upon check-in, receptionist could have been friendlier or more flexible in trying to accomodate my need of a King-size. Check-out was very flexible and friendly. I will come back.
Ricardo
Great hotel with great people and great food! I recommend it!
Elaine
This place is magical even in a pandemic. Loved it.
RossHB
El lugar es bellísimo. Las habitaciones amplias y cómodas. Los alimentos riquísimos. El servicio amigable y de gran calidad. Una única sugerencia, infórmenle a los clientes al hacer check in que tienen repelente de insectos a la venta y que recomiendan su uso. Nos atacaron los moscos.
Verified traveler
Great Hacienda
Great service and really nice hotel. We relaxed and felt comfortable. Rooms were recently remodeled so that's nice. Recommend to everyone in Cuernavaca
RICHARD
At the moment very quiet
Virginia
Lovely place to stay
beautiful grounds, nice, big rooms with terrace. Good food reasonably priced.
Verified traveler
Nice Hacienda
The hacienda is beautiful but a couple of issues could improve. The service isn't great, went by the pool at 10am and they were out of towels. Took them about 20 minutes to get me clean towels after asking 5 different staff members. The pool I feel is not suficiente for the number of rooms they have. The pool was always crowded and it's tough to get a chair.
What I would highly recommend is the restaurant. It's beautiful, delicious food and great service.
What I would highly recommend is the restaurant. It's beautiful, delicious food and great service.
Rodrigo
Nice hotel for a weekend
If you want to spend a weekend away from the city and relax, this is a good option. The food is good and staff is helpful.
There is no much to see around, Cuernavaca's downtown is 20 min drive.
There is no much to see around, Cuernavaca's downtown is 20 min drive.
Omar
Nice weekend.
Ancient place, excellent time spent. Great place to take pictures. I love this place.
Erendira
Too far, pool & jacuzzi cold, smokers in restauran
My whole family and I (including an infant) were enjoying outdoor breakfast admiring the gardens when 2 non guest people sat next table smoking like crazy, I asked manager to do something about it because of our baby, and he OFFERED TO MOVE ALL OF US AND OUR FOOD TO THE TABLES INSIDE ! And just to let this negligent people enjoying their coffee and the beautiful view!!!! Totally unprofessional!!! You've no benefits as not only non smokers but as Guest. Totally annoyed and frustrating !!!!
Ivana
Great hotel and food, but watch out for extra fees
We thought the hotel was lovely. The pool is a little small (compared to others in Cuernavaca) but a great temperature. The food was delicious, particularly the weekend brunch. It is a little hard to get food service when you are at the pool (there are no dedicated waiters for the pool area), and the waiter we had was a little snarky. But the biggest complaint I have is that the hotel charged MASSIVE additional fees for having 2 adults and 2 small children in our room. I didn´t realize this when I booked the room on Hotels.com (my bad), but I found it totally unreasonable and, frankly, felt robbed.
Verified traveler
great service
excellent staff service
Renata
A perfect place to totally unwind
A most romantic setting with gorgeous gardens and lush foliage. Everything is beautifully
kept up.
It's a family run hotel with many personal features available to the traveler.
kept up.
It's a family run hotel with many personal features available to the traveler.
Verified traveler
A True Spectacle!
The landscaping/ architecture/ and history is the true gem of this hotel. It is a must stay for couples traveling in Cuernavaca. It is also a wonderful location for a wedding. So happy my boyfriend and I were able to attend a reception there!
Teresa
El hotel es hermoso, con muchos espacios naturales muy cuidados, el personal en general es amable.
La habitación que nos tocó (107) necesita mejoras, la lámpara del lado izquierdo de la cama sin botón para apagar, solo el hoyo, la puerta de entrada a la habitación no cerraba con seguro al salir, había que abrir y cerrar varias veces hasta que se botaba el seguro.
El Restaurante es hermoso, pero la comida es regular, sobre todo el pastel de elote, es sumamente pequeño y caro, con palomitas acarameladas rancias y migas de galleta de toping, en lugar de esto podrían agregar unas cuantas nueces troceadas que justificarian un poco más el alto precio.
La habitación que nos tocó (107) necesita mejoras, la lámpara del lado izquierdo de la cama sin botón para apagar, solo el hoyo, la puerta de entrada a la habitación no cerraba con seguro al salir, había que abrir y cerrar varias veces hasta que se botaba el seguro.
El Restaurante es hermoso, pero la comida es regular, sobre todo el pastel de elote, es sumamente pequeño y caro, con palomitas acarameladas rancias y migas de galleta de toping, en lugar de esto podrían agregar unas cuantas nueces troceadas que justificarian un poco más el alto precio.
ARIANA
Bellísimo lugar, May tranquilo. Perfecto para relajarse.
AMARANTA
Habitación cómoda y limpia, en un conjunto arquitectónico espectacular
Sergio
La hacienda esta espectacular, muy familiar y super recomendable. El buffet es de 10, personal super atentos un 10
Jorge
Siempre es un placer hospedarme aqui.
Horacio
Habitación requiere más mantenimiento
Lisbeth Carolina
Excelente estancia. El Spa es increíble, el sauna y los masajes son maravillosos, la alberca muy rica, los espacios al aire libre con jardines están hermosos. Es un lugar hermoso.
Monica
Increible!!! El lugar hermoso!!! La comida deliciosa!!!
MONTSERRAT
Lugar muy bonito y buen servicio.
LILIAN
Es un hotel no del todo apto para adultos mayores ya que hay muchos escalones par accesar a los cuartos del edificio, los colchones ya estan muy aguados y deformes.
El perdonal es amable.
El gimnasio ya requiere modernizar o dar mantenimiento a los aparatos que hay.
La alberca tie e temperatura agradable solo requiere constante limpieza de hojas y abejas.
El perdonal es amable.
El gimnasio ya requiere modernizar o dar mantenimiento a los aparatos que hay.
La alberca tie e temperatura agradable solo requiere constante limpieza de hojas y abejas.
Cristian
La habitacion impecable aunque aun falta un toque de mejorar la calidad de servixio desde la recepcion del auto
Victor Alfonso
La habitación muy limpia, el personal muy amable, el servicio de alberca muy bueno, en lo general fue una agradable estancia y un buen inicio de año gracias
Edgar
Atencion excelente. Gran lugar. Hermosa arquitectura.
Veronica
La alberca helada y con mosaicos rotos y toda parchada reporte q estaba muy fría y dijeron lo atenderían y al día siguiente volvió a estar helada y súper sucia. Un hotel de 5 estrellas no puede tener una alberca así y encima pedí hablar con gerente y no estaba y ni una cortesía dieron y no pude nadar y pagué 15 mil pesos pésima atención y servicio.
Laura
El hotel es hermoso
Gabriela Alicia
El restaurante y la comida deliciosa
Juan
El lugar es muy bonito al ser una hacienda histórica restaurada, la alberca bastante bien y en temperatura perfecta al ser climatizada , el restaurante muy bonito vale la pena conocerlo por la parte arquitectónica aunque considero que podría mejorar la calidad de la comida, las habitaciones hay algo de ruido de equipos que están justo ubicados enfrente en la azotea de la zona del restaurante al menos en el piso 1, las cortinas no cubren bien la luz del sol, las toallas ya se notan bastante gastadas y rasposas , y si marcas a recepción desde la habitación nadie contesta, es un lugar muy bonito si te gustan los edificios históricos y si vas a aprovechar la alberca es una buena opción , en si mi experiencia no fue mala solo son esos detalles que bajan la magia del lugar
Carlos Morales
La alberca climatizada y el bufet del restaurante. Los jardines y su estanque de kois. El personal muy atento.
Mariana
Todo bien
Raúl
Excelente
ROBERTO
El. Cascó de hacienda increíble y bien cuidado, con historia y comida muy rica, la construcción del hotel 2 o 3 estrellas, pobres amenizadas y decoración, el sistema de TV nunca funcionó, sin rampa para discapacitados , los alrededores del hotel es una zona muy fea donde.nonse ve seguro para andar de noche ni hay que hacer comer o visitar!
KARLA
Hotel muy bonito, con perfecto mantenimiento de las áreas , los cuartos limpios y con un balcón muy lindo .
El servicio de spa excelente , la masajista Adriana es sumamente amable .
El gym podría mejorar ya que 3 de los 5 aparatos que hay no funcionan .
En cuanto al restaurante muy rica la comida y el servicio en general bueno . Únicamente la hostest que estuvo el domingo pésima actitud, me contestó horrible al pedirle una mesa , me dijo que mi reserva era para dos y esa mesa era para 4 y atrás de mí entró una pareja y les dio esa mesa ; el capitán del restaurante y los meseros fueron muy amables con nosotros, los felicito a todos los demás .
Muy bonito lugar para pasar una buena estancia .
El servicio de spa excelente , la masajista Adriana es sumamente amable .
El gym podría mejorar ya que 3 de los 5 aparatos que hay no funcionan .
En cuanto al restaurante muy rica la comida y el servicio en general bueno . Únicamente la hostest que estuvo el domingo pésima actitud, me contestó horrible al pedirle una mesa , me dijo que mi reserva era para dos y esa mesa era para 4 y atrás de mí entró una pareja y les dio esa mesa ; el capitán del restaurante y los meseros fueron muy amables con nosotros, los felicito a todos los demás .
Muy bonito lugar para pasar una buena estancia .
Guadalupe
Me gusta la estancia, quizas solo mejoraria el tamaño de las camas
Sonia Maria Lopez
Todo estuvo excelente!! Me encantó todo
Margarita
Excelente para relajarse
La comida muy buena y el servicio excelente !, el personal del spa muy profesional y amable
alfonso
Una propiedad muy bonita, muy intima! Todo perfecto
Jordan
Ok
Omar
Hotel excepcional
La recepción fue muy rápida y nos dieron la habitación de inmediato, tuvimos habitaciones compartidas y estaban en excelente estado limpias, amplias y con balcón a una vista preciosa.
En el restaurante la escondida festejamos mi cumpleaños y la comida fue excelente pero la atención de Hugo Martínez fue espectacular, siempre atento y hasta la historia de la Hacienda nos contó, nos hizo sentir como en casa y el servicio es el mejor,
Todos los jardines están en excelente estado
La alberca es una zona apartada para relajarte y disfrutar, los niños la disfrutaron mucho.
La habitación es muy cómoda y las camas son un sueño, limpia y muy espaciosa.
En el restaurante la escondida festejamos mi cumpleaños y la comida fue excelente pero la atención de Hugo Martínez fue espectacular, siempre atento y hasta la historia de la Hacienda nos contó, nos hizo sentir como en casa y el servicio es el mejor,
Todos los jardines están en excelente estado
La alberca es una zona apartada para relajarte y disfrutar, los niños la disfrutaron mucho.
La habitación es muy cómoda y las camas son un sueño, limpia y muy espaciosa.
Mildred azalia
Excelente!!!
Super buena experiencia, es la segunda vez que me hospedo y todo genial
Selene
Excelente música en vivo en el restaurante
Jose Luis
Excelente mantenimiento, lugar muy lindo para relajarse
Martha
Todo muy bien, gracias
Angelica
Fue una bonita experiencia, el personal muy atento y cordial.
Y lo mejor fue la experiencia en el Spa Adriana quien me atendió excelente masaje que recibí de su parte.
Gracias
Y lo mejor fue la experiencia en el Spa Adriana quien me atendió excelente masaje que recibí de su parte.
Gracias
Sergio Fernando
No hay nada alrededor
Jesus
Súper buenos opción
sergio
La temperatura del agua de la regadera no podia regularse
Jorge Erick
Recepción, estacionamiento,restaurante, alberca y spa muy buena atención por parte de todos, los jardineros nos explicaron de los árboles que tenían, el valet nos dio un pequeño recorrido con explicación de la hacienda, todos con mucha amabilidad y respeto, el lugar con mucha paz y vegetación que nos hicieron relajarnos en todo momento, aunque la entrega de la habitación fue casi a las 4 pm, valió la pena
Emilio
Muy bonito lugar pero la atención de meseros en la alberca es un poco lenta al nivel de tener que repetirles la orden.
Haris
Todo excelente
Cleofas
J
ALICIA
Nos encanto el restaurante y la atención
Rosaura
Todo muy limpio.el servicio de empleados excelente, a reserva de los meseros en restaurante un poco serviciales.
Verified traveler
Excelente e
En general, mi estancia fue excelente. La habitación muy cómoda y agradable. El servicio amable y cordial. Lo único que pudiera mencionar como algo de mejorar es que algunas de las paredes del los baños tenían azulejos sueltos o quebrados, más notoriamente en el área del Spa.
Benjamín
Bonito, amplio, cómodo.
excelente atención, jardines y habitaciones. las habitaciones muy cómodas y amplias. muy buen restaurante.
La alberca tiene que renovarse o expandirse.
La alberca tiene que renovarse o expandirse.
Pamela
Me gusto mucho la habitacion que tiene aire acondicionado, la cantidad de arboles que tiene y la comida muy rica, lo unico que no me agrado del todo es que por lo mismo que hay mucha vegetacion en la noche en el baño se meten insectos.
Prudencio
Una excelente opción para viaje de fin de semana. El trato cálido y amable de su personal nos hizo sentir como en casa. El lugar es hermoso.
Jorge
Me dejaron a la intemperie mi auto y todo se llenó de hojas y se briseo tuvieron que lavarlo dos veces en menos de cuatro días tuve q pagar la lavada y ahora tengo que llevarlo a pulir y encerar , la alberca pequeña, en una cena me mandaron la cuenta de una sola cantidad que porque no tenían impresoras y no pude checar el desglose
Carlos Morales
Sigue manteniendo el encanto desde hace muchos años, uno de los mejores lugares para hospedarse en Cuernavaca
Andres Fernando
Bien
Victor
Excelente
Excelente estancia, el lugar muy limpio, la comida del restaurante buena aunque algo elevada de precio pero buena, la atencion es muy buena y son miy atentos
John
La propiedad muy bien, solo mejorar un poco más el servicio
SUSANA
En general todo bien, cuando se hizo el pago de la habitación, me hicieron doble cargo en mi tarjeta. Mala atención de la persona del front desk.
Valeria
Muy bonita, de los mejores hoteles en los que me eh quedado ✨
César Armando Anguiano
El hotel es un clásico, tiene muy bien sus habitaciones, se come muy bien en su restaurante y la atención del personal es excelente.
Location & surroundings
Hotel Spa Hacienda De Cortes
Plaza Kennedy 90 Col Atlacomulco Jiutepec, Cuernavaca, Mexico
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Hotel Spa Hacienda De Cortes
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