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Coral Cuernavaca Resort and Spa
Cuernavaca · Mexico
Km 9.5 Cuernavaca Fracc Las BrisasView location
7.6/10Very good173 Reviews
Cleanliness8.0/10 8.0
Service8.0/10 8.0
Comfort6.6/10 6.6
Condition7.2/10 7.2
Amenities7.6/10 7.6
See all ratings- Family hotels
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- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Coral Cuernavaca Resort and Spa
An outdoor swimming pool, tennis court and fitness center are some of the features of Hotel Coral Cuernavaca Resort & Spa. Complimentary Wi-Fi is offered to guests in the entire property. The air-conditioned rooms at the Coral Cuernavaca Resort & Spa offer cable TV.
Some of them have terraces with pool or garden view and feature seating areas. On-site restaurant La Terraza serves Mexican and international dishes. Activities at the Coral Cuernavaca Resort & Spa include yoga and Latin dance lessons. The wellness area features a steam bath, sauna, hot tub and massage services.
The center of Cuernavaca is 20 km from the property. Tepoztlan can be reached within a 30 minutes' drive. El Tepoztec National Park is 40 minutes' by car.
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With a stay at Hotel Coral Cuernavaca in Tres de Mayo, you'll be within a 15-minute drive of Cuernavaca Cathedral and Ex Hacienda de Temixco Parque Acuatico. This family-friendly resort is 3.6 mi (5.8 km) from Tecnológico de Monterrey, Cuernavaca Campus and 4.2 mi (6.7 km) from Vista Luna.
Stay in one of 36 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
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Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 200 per person
- Uncovered self parking fee: MXN 100 per stay
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Ex Hacienda de Temixco Parque Acuatico
1.6 km / 1 mi
Tecnológico de Monterrey, Cuernavaca Campus
5.8 km / 3.6 mi
Vista Luna
6.7 km / 4.2 mi
Ethnobotanical Garden and Museum of Traditional and Herbal Medicine
8.1 km / 5 mi
Quinta Puerta de Agua
8.3 km / 5.2 mi
Tabachines Golf Club
8.4 km / 5.2 mi
Chapultepec Ecological Park
9 km / 5.6 mi
MMAPO Morelense Folk Art Museum
9.1 km / 5.6 mi
Museum of the City of Cuernavaca
9.1 km / 5.6 mi
Cuernavaca Golf Club
9.1 km / 5.6 mi
St. John the Evangelist Church
9.1 km / 5.7 mi
Palacio de Gobierno
9.1 km / 5.7 mi
Recinto de la Catedral
9.2 km / 5.7 mi
Artisanal Market
9.3 km / 5.8 mi
Plaza de Armas
9.6 km / 6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2004
- Total number of rooms: 36
- Number of floors (main building): 5
- Annexe (s): 2
- Single rooms: 14
- Double rooms: 10
- Junior suites: 18
- Suites: 7
- Quadruple rooms: 9
- hotel
- MasterCard
- Visa
Show 45 more facilities & services
- City centre
- Nearest Bus / Metro Stop
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Secure parking
- Valet parkingExtra charge
- Room service
- Multilingual staff
- 24-hour security
- Hotel safe
- Lift access
- ShopExtra charge
- Garden
- Terrace
- Sun terrace
- Gym
- Luggage room
- Bar
- Restaurant: 2
- Non-smoking area
- Banquet hallExtra charge
- Conference room: 3
- Meeting room
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Children playground
- Sauna
- Steam bathExtra charge
- MassageExtra charge
- Spa centreExtra charge
- Breakfast
- Breakfast a la carte
- À la carte lunch
- À la carte dinner
- Snacks
- Non-smoking establishment
- Squash
- Fitness
- BasketballExtra charge
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
SUITE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
TWIN WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
JUNIOR SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
QUADRUPLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
DOUBLE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIORSUITE • SUPERIORSUI.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCoral Cuernavaca Resort and Spa
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Coral Cuernavaca Resort and Spa
75
reviews shown
Arturo
Like the new instalations.
Brenda
Nobody ever picks up the phone. They gave me a horrible room that looks like a seminary. No hair drier. Awful room.
Martha
We arrived late and the attendant was very nice and pleasant. I made a call to the attendant because the water was cold and could not take a shower. Ten minutes later the water was still cold. I called back and another person answered the phone and was extremely rude. She said the mantenance people were gone and I have to wait until 9AM the next day to have hot water. When I told her that I needed to take a shower that night and the next day she hanged up on me. I proceeded to go the reception area which is very hard to do because there are about 120 strairs I had to claim. She had me there waiting for about 20 minutes while she was on the phone talking to somone and first told me room 406 was available and 5 minutes later said that was not available because it just got reserve. So I said well is reserved for tomorrow so I can stay there tonight and then tomorrow you can move me again. She refused and gave another key of a 300 room. When I got to the room it was the same the water was cold so I have to go back to the reception area and get another key and it was the same finally I said it is your job to find me a room. I am 71 years old at midnight looking for a room and claiming 120 stairs every time . Finally she sent someone to help me with a gentleman from security. This person was helpful and find me another room. While this was happening there was a loud party downstairs until 3AM. When it was over people came back to the rooms talking and I can hear peo
Martha
We arrived late and they gave us a large room with decaden wood. The water was cold and advised the management. She told me the water will be fine, but they never fixed it. The late mananger arrived and was very dimissive of my situation and haned up the phone on me. So I went to the counter and she gave key after key of eooms that were worse or the same. She was very nasty and inefficient and treated me worse than a dog. They also haveloud music until 3AM in the morning in a Monday evening. The guests were talking and throwing up after their big party. There were no consideration of the guests staying there. The bed had crowling insects all over and to end my ordela I could not open the door after I got up. All there is old and not useful. I wanted to return my money for two rooms and they refused. I recommend the Holiday Inn for the sam price in Las Palmas.
Julian
Had an ok time.
The pools are great and the staff are nice, but the waterslide wasn't working (July 2025), you are not allowed to bring any food/drinks/snacks into the resort, the beds are quite hard (but tolerable). There was loud music quite late into the night and the rooms are not soundproof. We didn't hate it, but we wouldn't stay again.
We paid extra for the 2-bedroom family room and there were air conditioners in the rooms, but im not certain all the rooms do.
It's also worth knowing in advance that the security guards at the gate swap your ID for a card when you drive in and out. This disnt cause us a problem, but caught us off guard.
We paid extra for the 2-bedroom family room and there were air conditioners in the rooms, but im not certain all the rooms do.
It's also worth knowing in advance that the security guards at the gate swap your ID for a card when you drive in and out. This disnt cause us a problem, but caught us off guard.
Roger
Nice place to atay
Marcos
Excelente!!!
Wasim
Seems like out of business
Lizbeth
El personal es atento.
Nos habían asignado una habitación que estaba en ese momento en remodelación así que al entrar y darnos cuenta, tuvimos que volver a recepción a pedir ayuda y nos reubicaron en otra habitación, amablemente.
No hay teléfono en las recámaras, lo que hizo que camináramos del edificio de habitaciones a recepción.
La tele nunca nos funcionó y como teníamos que volver a caminar para ir a recepción, mejor nos dimos por vencidos.
No hay aire acondicionado pero el ventilador sí ayuda para el calor.
La habitación es sencilla y sí le falta un poco de remodelación pero para nosotros cumplió con la función de descansar una noche previo a continuar viajando en carretera.
Nos habían asignado una habitación que estaba en ese momento en remodelación así que al entrar y darnos cuenta, tuvimos que volver a recepción a pedir ayuda y nos reubicaron en otra habitación, amablemente.
No hay teléfono en las recámaras, lo que hizo que camináramos del edificio de habitaciones a recepción.
La tele nunca nos funcionó y como teníamos que volver a caminar para ir a recepción, mejor nos dimos por vencidos.
No hay aire acondicionado pero el ventilador sí ayuda para el calor.
La habitación es sencilla y sí le falta un poco de remodelación pero para nosotros cumplió con la función de descansar una noche previo a continuar viajando en carretera.
Paulina
Food is not allowed inside the hotel
Sabas
Beds not very comfortable
Guillermo
El desayuno no vale la pena, todos los alimentos estaban insípidos.
María de los Ángeles
Ideal para familias
cecilia
Todo muy bien, el restaurante muy bueno
Victor Fidel
No habia agua caliente
Leticia Miriam
Pedí una habitación con 2 camas individuales las cuales se le salían los resortes y las almohadas pésimas . Pedí cambio de habitación y la que había igual a la mía, en las mismas condiciones. Tuve que pagar una diferencia para subir de nivel la habitación. La cama muy incómoda aunque no se le salían los resortes, el personal de recepción, solo se limitó a ofrecer una habitación más cara . La tomó o la dejó. Restaurante muy caro, nunca regresaré a ese hotel
Luis Gerardo
Es la segunda vez que nos quedamos en este hotel para una boda en los alrededores de Cuernavaca y lo disfrutamos mucho. Las instalaciones son muy buenas, habitaciones limpias y cómodas (aunque los colchones un poco duros). El restaurante tiene muy buena comida aunque el servicio es variable (de las tres comidas que hicimos ahí, dos con muy buenos meseros y una con uno muy malo). Es un hotel ideal para familias, con albercas, canchas, área de juegos, todo en muy buenas condiciones. El viernes en la noche había música en vivo en el restaurante, muy agradable, aunque ruidoso cuando ya estabas en la habitación, afortunadamente no acabó tarde. El acceso al hotel implica pasar por una caseta para entrar al fraccionamiento en el que se encuentra el hotel. Las personas de seguridad pareciera que no saben que hay un hotel y no son tan amables, piden que dejes una identificación cuando normalmente la piden cuando haces el check-in en el hotel. Pero, en general, buena experiencia.
Guadalupe
Habitación cómoda y limpia, por el calor hace falta aire acondicionado. Buen ambiente familiar, buen restaurante, con personal muy amable. Si regreso.
Angelita
Habia ventilador de techo
raul
Muy mala experiencias
- desde la llegada, el personal nada al pendiente( no todos) pero la mayoría muy mal servicio
- llegué a las 1:30 pero el cuarto te lo dan hasta más 3pm y les pedí que me apoyaran en brindarme el cuarto un poco antes, cosa que no sucedió, hasta que pedí hablar con su gerente, me lo dieron.
Los cuartos, muy muy viejo, son aire acondicionado, un infierno estar dentro del cuarto, con decirles que preferí irme del hotel en la noche
- desde la llegada, el personal nada al pendiente( no todos) pero la mayoría muy mal servicio
- llegué a las 1:30 pero el cuarto te lo dan hasta más 3pm y les pedí que me apoyaran en brindarme el cuarto un poco antes, cosa que no sucedió, hasta que pedí hablar con su gerente, me lo dieron.
Los cuartos, muy muy viejo, son aire acondicionado, un infierno estar dentro del cuarto, con decirles que preferí irme del hotel en la noche
Eduardo
Excelente atencion. Todo elnpersonal muy amable
Julieta
Las camas están terribles, hay que actualizarlas. Las habitaciones pequeñas pero limpias y cumplidoras.
Kevin Alfonso
Las instalaciones estuvieron bien
Marlene
El personal es super amable, las instalaciones son cómodas tienes todo lo que pudieras necesitar para disfrutar la estancia...el colchón un poco duro pero eso es cuestión de gustos
Elia
Todo muy bien, no tuve oportunidad de ir al restaurante pero espero pronto.
JUAN CARLOS
Muy bien servicio
Francisco Ivan
Cumple
Colchones muy duros. Y raro su personal de la recepción.
Ricardo
Camas súper duras
Las camas individuales están súper duras e incómodas, algunos toma corrientes no servian y el hotel ya está viejo
Marlene
No me gustó que no se respetará mi habitación. Pague por un cuarto con 2 camas individuales y me asignaron una habitación sin buena ventilación con una cama matrimonial
Rafael
A la hora de hacer el check in y check out el personal nada amable...por el contrario todo el personal en general amable..
Angel
Gracias como siempre
Gabriel
Las habitaciones muy pequeñas
Marcela
Muy lindo y acogedor
Francisco
Horrible
Gabriela
Muy muy pocas opciones de room service pero lob que como retuvo rico
Gabriel Antonio
Instalaciones viejas
Camas incomodas, almohadas mas incomodas, habitaciones muy viejas
Lizbeth
No tiene aire acondicionado solo ventiladores, pero como no hay mosquiteros en las ventanas es imposible abrirlas por el tema de los moscos, así que hace un calor terrible. Quisimos consumir en el restaurante pero hacen cambio de cocina por lo que nuestros alimentos estarian en 40-50 minutos.
Leslie
Buena para descanso, mala la comida
Gabriela
Hay cucarachas
Patricia
No volvería
Demasiado pequeñas las habitaciones austeras mucho calor camas individuales pésimas el baño nada bonito agua fría , no volvería al hotel
Marichu
Hay habitaciones muy viejas y otras nuevas.
BEATRIZ
Todo muy bien y los cuartos muy cómodos
Marina
Excelente todo. Muchas gracias
Maria
Asistimos a una fiesta y decidimos hospedarnos ahí. El salón muy lindo, la comida muy buena sin embargo las habitaciones necesitan remodelación.
Alejandra
Cuando hay bodas la música está hasta las 3 am y si se escucha en las habitaciones, falta espejos de cuerpo completo
joaquin
Nada agradable
Paola
El servicio y atención de los empleados es excelente. Las instalaciones son bonitas y tienen 2 albercas y 1 chapoteadero.
Lo que no me encantó fueron las habitaciones, demasiado sencillas, les falta mantenimiento y se escucha toooodo lo de las habitaciones vecinas :( pero si vas a una boda y necesitas hospedaje está muy bien.
Lo que no me encantó fueron las habitaciones, demasiado sencillas, les falta mantenimiento y se escucha toooodo lo de las habitaciones vecinas :( pero si vas a una boda y necesitas hospedaje está muy bien.
DANIEL
Tiene mucho espacio y distintas actividades que se pueden realizar. El único detalle son las habitaciones que les falta mantenimiento, en mi caso la luz de la recámara no funcionaba y los muebles ya están un poco viejos y huelen ligeramente a humedad
Jesús
Colchones duros y molestos, instalaciones viejas
Valeria
Excelente servicio, el lugar precioso y la gente muy servicial
Esau
Jotos
Victor Omar
Falta mejorar aislar el ruido de la carretera, adicional a qué mi cierto no tenía ni televisión
Ulises
Muy descuidado
Juan Efrén
Buen hotel pero le falta atención al huésped nuncas nos preguntantaron si necesitamos algo y no ha suficiente información sobre los extra que pueden ofrecer
ALFREDO ROMAN
Muy buen lugar! Súper recomendable ! 5⭐️
Juan Carlos
Desayuno rico, tranquilo, excelente atención. Precio /calidad . Bien.
Guadalupe
Falta mantenimiento en alberca
Jesús Arturo Martínez
Hotel ya un poco viejo. Pero muy comodo
Nancy Itzel Acosta
Está muy bonito y tranquilo !! Un excelente lugar de descanso.
Julio Cesar
Hotel agradable pero ya un tanto viejo, aunque con personal con poca atención.
Daniel
El servicio de internet es muy malo.
Andres
A pesar de que no se pudo hacer early check inn, nos citaron a la hora del check inn y llegamos media hora despues para saber que no estaba lista la habitación asignada, no eramos los unicos en la misma situación. Tuvieron que quitar la habitación a alguien mas para darnos una habitación.
Oscar
La comida del restaurante buena y a buen precio.
Ideal para bodas, la iglesia enfrente, el salón de fiestas no hace ruido en las habitaciones
Ideal para bodas, la iglesia enfrente, el salón de fiestas no hace ruido en las habitaciones
Ernesto Ruben
Todo muy bien, lo único que no me gusto es que la comida del restaurante estaba fría
Reina
Todo estuvo muy bien gracias
Enrique
Había mucho ruido exterior, les pedí de favor que me cambiaran de habitación, me dijeron “es lo qué hay , si quieres te regreso tu dinero “ lo cual no era la solución porque era la 1 de la mañana . Después de discutir un rato, el personal del hotel me agredió físicamente y nos corrieron del hotel.
Entre 3 personas del hotel me golpearon. Pedí a expedia rembolso del dinero y dijeron que el hotel no lo autoriza.
Fue una situación bastante desagradable y ni el hotel ni expedia se hicieron responsable
Entre 3 personas del hotel me golpearon. Pedí a expedia rembolso del dinero y dijeron que el hotel no lo autoriza.
Fue una situación bastante desagradable y ni el hotel ni expedia se hicieron responsable
Mariana
Thanks
Yolanda
El evento excelente mejorar la atencion y cobro del restauran y bar
Natanael
Lugar muy tranquilo y con varias actividades para la familia
JESUS
No reconocen el numero de intinerario como el numero de reservacion, y tardaron en ubicar la reservacion.
Jimena
Relajado, familiar y la clase de ejercicios en el agua súper buena
Gerardo
Otra buena experiencia el hospedaje, los niños se divierten mucho en su pequeño parque acuático \"La Jungla\".
Viridiana Guadalupe
Buenas instalaciones, aunque los cuartos les falta mantenimiento.
Danica
El servicio muy bueno. La comida deja un poco que desear pero en general, es un buen lugar de descanso.
Dora
Normal bien
La limpieza muy bien, solo los colchones son muy duros y el ventilador sonaba mucho
Location & surroundings
Coral Cuernavaca Resort and Spa
Km 9.5 Cuernavaca Fracc Las Brisas, Temixco, Cuernavaca, Mexico
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Coral Cuernavaca Resort and Spa
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