Name: Hotel Boutique Villa Bonita
Address: Nezahualcoyotl 33 Col Centro, Cuernavaca, 62000, MX

10/10

Exceptional

03 Jul 2026

Blanca

Todo

Self

10/10

Exceptional

23 Jun 2026

Francisco

The whole staff was most friendly and helpful. From the check in, the restaurant and the people in the lobby. All were always offering help without being asked; most went out of their way to offer help.
The hotel is small but comfortable and very suited to our needs given the location in the center of town and just a block away from the cathedral.
We plan to keep staying there in the future.

Partner

10/10

Exceptional

05 Jun 2026

Steven A

I stayed here for several days. Its a small family run hotel in the historic area of Cuernavaca. You can walk to everything. The staff and the owner were very nice. They helped me in many ways like arranging a car to mexico city at a reasonable price. The restaurant was very good . I enjoyed the breakfasts. I would stay again if i went to Cuernavaca.

Self

10/10

Exceptional

09 May 2026

Alison

Great location and perfect for staying the weekend in Cuerno.

Partner

10/10

Exceptional

07 Mar 2026

Michael

We loved this place! A lot of history and culture without feeling like it was dated and

10/10

Exceptional

28 Feb 2026

Alejandro

Muy bonito hotel. El desayuno gratuito esta delicioso.

Partner

10/10

Exceptional

27 Jan 2026

Alondra

Staff was really helpful and accommodating

8/10

Excellent

21 Dec 2025

Adrian

A small hotel with lots of ambiance in an older, colonial style building. Breakfast on the charming patio.

10/10

Exceptional

21 Dec 2025

Maureen

The room was spotless and so quaint. Hot water arrived eventually. Staff super friendly. Fabulous food in the beautiful open air restaurant.

Leisure Self

8/10

Excellent

29 Nov 2025

andrew

Bed was too soft

Leisure Partner

8/10

Excellent

26 Nov 2025

Andreana

The staff was very nice and helpful.
The location was central to many important places.

Leisure Partner

8/10

Excellent

30 Aug 2025

Javier

Very pleasant atmosphere

Business_and_leisure

10/10

Exceptional

29 Aug 2025

Rafael

Nice and very clean

Leisure Family

10/10

Exceptional

19 Aug 2025

LUCIO

Excellent Service, very professional people. We were impressed with the beauty of the Restaurant, antique structure. Arnulfo and Jairo were so kind to us and we will miss their always friendliness and SMILE.

Partner

10/10

Exceptional

25 Jun 2025

Francisco

The property is well kept and the staff could not have been more pleasant and helpful.
I did not get to experience the included breakfast as I was invited out by friends.
The only \"cautionary\" note is the shower hot water. I was told to let it run for aminute for the hot water to come out. Plan on closer to 5, it will be good then.

Leisure Self

10/10

Exceptional

15 Jun 2025

Saul Ivan

The staff was very very nice and helpful!! We had a nice stay in such a heartwarming hotel. The waiter gave us the history of the place and it was very interesting.
Close to shops, restaurants and main historical attractions.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Alexis

Great staff, very helpful! Room was just what we needed and would definitely visit again

Leisure Family

10/10

Exceptional

06 Jun 2025

Margaret

Very clean. Absolutely lovely garden, dining room and pool area. Staff very friendly and helpful. Good value for the money. I’d stay here again.

Friends_and_family Family

10/10

Exceptional

25 May 2025

Fernando

It was amazing, very comfortable. It is close to everything downtown, very friendly staff. One thing that did happen to me was I encounter a ghost. This area is very prehistoric so it’s understandable. It was scary but it didn’t bother me, this place has a restaurant and omg the food the drinks again the staff 5+start! Another thing that surprise me even though it’s a very old building they keep it neat and AC in the rooms. Very comfortable.

Friends_and_family Family

10/10

Exceptional

09 May 2025

Jose

Great staff

Leisure Family

10/10

Exceptional

05 Apr 2025

Steven D

Great stay!

The hotel is small, with great service. All the staff were very attentive an dhelpful. It was a great stay.

Friends_and_family Friends

8/10

Excellent

05 Feb 2025

Verified traveler

Great staff and services. Very good breakfast also. But 2 steps up/down to go to the bathrooms is a bit treacherous. Some designs aren't very ergonomic.

Partner

10/10

Exceptional

14 Jan 2025

Rianne

Excelente! La atención del personal 5 estrellas 🌟

Friends_and_family Family

8/10

Excellent

16 Nov 2024

Michael

Cool place. Fairly attractive accommodations. Excellent location. Staff were mostly friendly. l was a little put off when checking out, though. l placed my room key on the counter, mentioned l was leaving, and said, 'Thank you for the stay'. Before l could move any further, l was asked - with some force, which was perhaps unintentional - if l had consumed any items from the room refrigerator, which was stocked with various consumables. l said l had not (l hadn't) but was made to wait until this was confirmed. l was 'granted' permission to leave after a minute or so. A strange and vaguely uncomfortable episode which soured an otherwise positive hotel experience.

Leisure Self

10/10

Exceptional

16 Nov 2024

Raegan

Beautiful hotel. Very friendly and helpful staff, and we loved the resident cat! Restaurant was excellent as well.

Leisure Partner

10/10

Exceptional

22 Oct 2024

David

Jacuzzi anyone?

Wonderful place. One caveat, if they would make the pool a truly heated pool it would be fantastic. Even better install a jacuzzi with really hot water. We’ve never found this kind of facility in Mexico and I think it would be a really big draw.

Friends_and_family Family

10/10

Exceptional

21 Sep 2024

Bruce

Comfortable beds, clean rooms and attentive staff.

8/10

Excellent

18 Sep 2024

Maria

Very difficult if not impossible to control the water temperature in the shower. Good location and staff was friendly and accommodating. Breakfast included with stay was good. Biggest negative was the shower temperature

Partner

10/10

Exceptional

27 Aug 2024

Fatima

Nice hotel, comfortable bed, loved the staff very helpful & friendly. I would stay again

Leisure Partner

8/10

Excellent

24 Aug 2024

Barbara Ann

The staff are very nice and professional. The location is great for sightseeing and shopping. The garden restaurant is very good and a beautiful setting.

Leisure Self

10/10

Exceptional

21 Aug 2024

Thomas

Staff were very kind and attentive. They made the stay in this beautiful historic building very pleasant.

Leisure Family

10/10

Exceptional

26 Jul 2024

Andreea

Very pleasant stay

8/10

Excellent

10 Jul 2024

Jacqueline

Beautiful area. Pool not available only by request. Nice staff, very helpful. Nice and clean.

Leisure Partner

10/10

Exceptional

20 Jun 2024

Sonia

This boutique hotel is fabulous. Quaint, decorative with a beautiful outdoor patio (shaded with amazing plants and decor) . The staff is super attentive. Moises the bartender is very knowledgeable of everything local. The tourist attractions museum, cathedral and jardin borda ( a must).

Leisure Partner

10/10

Exceptional

23 May 2024

Mario

Very clean an neat, nice furniture and space

Leisure Family

10/10

Exceptional

23 May 2024

Jennifer

A beautiful hotel with a restaurant and warm pool. Loved it!

10/10

Exceptional

20 Apr 2024

Susana

Beautiful property

Beautiful property, so lush and green. We loved our stay, the staff was friendly and very helpful. The restaurant was delicious and staff very attentive. The pool was also great. My favorite part of our stay was the resident cat, she was very cute!

Friends_and_family Family

10/10

Exceptional

25 Mar 2024

Sean

Staff was the best I’ve had in my month long stay in Mexico

Leisure Self

10/10

Exceptional

23 Mar 2024

herbert

Historic building. It is in a convenient location. Our room faced a busy street, but it was quiet at night. The staff were amazingly helpful. The restaurant staff were also wonderful and the food at the restaurant delicious.

Leisure Partner

10/10

Exceptional

05 Jan 2024

Johanna

Perfection

We LOVE this sweet hotel! This was our first time staying here, and everything was perfect. My daughter and I stayed in the room with twin beds. It was much more spacious than it appeared in the pictures, and it was impeccably clean. The room was well-appointed, staff was friendly, grounds were lovely. There were festivities going on in the Plaza de Armas, in preparation for el dia de los tres reyes magos, and it was nice to be in close proximity to enjoy it all. We can't wait to come back!

Friends_and_family Family

10/10

Exceptional

10 Nov 2023

Jose

It’s a great hotel,lose to all the shopping areas & The Catedral & Zocalo

Leisure

8/10

Excellent

06 Nov 2023

DOLORES

PRO; 1) Charming romantic room with MANY beautiful details 2) easy access to Cuernavaca Zocalo;
CON: 1) hotel street dark & deserted after 6 pm, as single female traveler, I felt unsafe 2) No hotel concierge to assist with cuernavaca turístico needs i ) was unable to find a tour of Cuernavaca that originated in Cuernavaca ii) unable to find a realtor to assist with familiarization of rental & purchase options to fit my parameters.

Leisure Self

10/10

Exceptional

22 Aug 2023

Xochitl

un propiedad muy bonita. Execlente atencion por parte de los empleados a los clientes. La comida de su restaurante deliciosa. Mucha tranquilidad para poder descansar muy rico en la hermosisima ciudad de Cuernavaca.

Leisure Self

10/10

Exceptional

08 Aug 2023

Noe

Lovely boutique hotel with a quaint, colonial vibe. Our room entrance was in a gorgeous courtyard next to the restaurant and was cute, quiet, and comfortable. We felt safe and valued as guests, and the restaurant serves a tasty breakfast that is worth trying. Great location in downtown Cuernavaca near all the museums and shops, as well as friendly staff and service. Great choice.

Leisure Partner

10/10

Exceptional

24 Jul 2023

Maciek

We spent four nights at Villa Bonita, allowing us ample time to explore Cuernavaca and the surrounding areas.

We have been traveling in Mexico for over a year, and this property is the best small hotel we have been to. The property is historic, charming, tastefully furnished and well-maintained. Everything in the room was as advertised. The room was very clean, the bed comfortable, and the bedding and towels were great quality.
The hotel is centrally located within easy walking distance to all major sites in Cuernavaca center. It is on a side street that is very quiet, and very clean and safe. We often returned after 9 pm and never felt unsafe there.
We had an included breakfast served by an on-site restaurant. They provide good quality Mexican dishes and have absolutely fabulous staff. The hotel staff was also super nice, attentive, and ready to accommodate our requests.
If we ever returned to Cuernavaca, we would stay at Villa Bonita without any hesitation.

Leisure Partner

10/10

Exceptional

19 Jul 2023

Rebecca

Absolutely magnificent stay.

Friends_and_family Friends

10/10

Exceptional

02 May 2023

Arturo

Cute place

Leisure Self

10/10

Exceptional

14 Apr 2023

Moises

The staff are really friendly

Leisure Family

10/10

Exceptional

28 Feb 2023

Karina

Was very pleased with our stay at this hotel. It is super cute, has lots of character and is also very well kept and clean. The staff was super friendly and helpful. The breakfast each morning was delicious! Very walkable to many tourist spots and lots of good food and shopping is very close. Would definitely recommend this hotel.

Leisure Partner

10/10

Exceptional

11 Feb 2023

Norman

Nice hotel, convenient location, friendly/helpful staff, great breakfast...takes a while for hot water to arrive...be patient...

Leisure Self

10/10

Exceptional

12 Jan 2023

Teresa

The staff were very friendly and very helpful. Very cozy and relaxing property. Good breakfast. Towels could be softer though.

Leisure Family

8/10

Excellent

12 Dec 2022

Verified traveler

Very comfortable, cozy hotel.

Partner

10/10

Exceptional

29 Oct 2022

Frances

Great staff and owner
Always helpful
loved the swimming pool, breakfast was good and location great
Quite and comfortable, would defnitely return

Leisure Partner

4/10

Poor

24 Oct 2022

Violeta

La recepcionista que nos hizo el check in fue súper grosera, pero todo el Staff fue muy amable y cálido. La ubicación del hotel bien, pero la habitación sin privacidad, estaba a un lado de las mesas del restaurante, del bar y del baño común del hotel. Es un lugar ruidoso, había una máquina que hacía se escuchaba todo el tiempo y no permite descansar. En general el precio es alto para lo que ofrece el lugar.

Leisure Partner

10/10

Exceptional

19 Sep 2022

louis

A lovely hotel

A wonderful and quaint hotel in the center of Cuernavaca. The restaurant has outstanding food and their Sunday brunch is very nicely done. The owners, Mario and his lovely wife Rosie make sure your stay is as fantastic as possible.

Self

10/10

Exceptional

18 Aug 2022

Sherry

Villa Bonita is situated on the loveliest street in Cuernavaca Centro, a stone’s throw from the Robert Brady Museum. The staff is so friendly and the restaurant serves an amazing Sunday brunch. The view to the interior garden is lovely.

Leisure Partner

10/10

Exceptional

11 Jul 2022

Alberto

Todo estuvo muy bien

10/10

Exceptional

18 May 2022

Rita

This is an excellent place to stay for a visit to Cuernavaca. The location is centrally located yet quiet, the staff is friendly and warm. I felt like a very welcome guest. The breakfast is delicious. My room was spotless and received careful attention each day. The front desk staff was helpful with suggestions for places to visit and Bus routes. I like that the tap water is treated and potable so I could refill my water bottle. The bed was comfortable, water hot, and air conditioner worked well.
For early risers the 8am breakfast may be a bit late for coffee or tea. I was able to request earlier tea to my room, and found it a good place to sleep in and have a later start then usual.

Leisure Self

10/10

Exceptional

25 Jan 2022

Cynthia

Gardens and flowers hidden in a large city...

Wonderful gem in the large city. Gardens hidden behind the walls of the street.

Partner

10/10

Exceptional

01 Dec 2021

Barbara

This was my second time staying at this lovely hotel. The bed was incredibly comfortable. The included breakfast is made to order and is served in the very pretty courtyard. It is a very popular restaurant and was very busy for both of our days, but we were still treated with excellent care.
The location is perfect. The beautiful Robert Brady house is across the street (currently still closed) and there are nearby restaurants. The street is busy during the day but nice and quiet at night.

Leisure Partner

10/10

Exceptional

11 Nov 2021

Pamela

Beautiful place, clean and quiet

Short overnight stay between Taxco and MEX. Loved my twin room with big screened in window, it was like sleeping in a tree house! Bed and bedding was sooo comfy, wish I'd been able to stay longer. Lovely, quiet street with good sidewalk cafes nearby, without being in the traffic and congestion of nearby zocolo. Young people at reception all spoke some English. Everyone very nice and helpful. Very clean.

Self

8/10

Excellent

31 Aug 2021

Verified traveler

Bella Villa Cuernavaca

Great central location, clean and friendly staff. Included a decent breakfast and great freshly baked bread.

Friends_and_family Family

10/10

Exceptional

13 Aug 2021

Mireya

Excelente service beautiful place and kind staff also delicious food at restaurant

Leisure Self

10/10

Exceptional

10 Aug 2021

Marco

A must in Cuernavaca.

Beautiful boutique minutes from el Zocalo, you can walk and not have to drive anywhere. The staff was incredible, from the kitchen, serves, reception, valet... simply incredible. Rosita, was the best taking care of us during our stay. Muchas gracias por hacer nuestra estancia muy amable.

Friends_and_family Family

8/10

Excellent

08 Mar 2021

Verified traveler

The staff was nice, The pool was out of order if I would have known I would select another hotel.

8/10

Excellent

01 Mar 2021

Verified traveler

Nice place everything is good big room nice people!!

Leisure Partner

10/10

Exceptional

20 Feb 2020

Judy

This hotel was built in the 1500's and designated a heritage. Lovely oasis in the city. Walking distance to many tourist sites and lots of restaurants close by. The staff were always friendly and courteous. A very relaxed place as there are only 6 rooms so lots of personal attention. Quiet and serene amidst the bussle of the city center. Highly recommended.

Leisure Partner

8/10

Excellent

03 Dec 2019

Michael

Nice place for the price point

Clean place. Nice restaurant with good food. A nice place for the price point. No complaints would recommend

Partner

2/10

Poor

12 Sep 2019

Carlos

No hot water during the whole stay, the last day I didn't even have enough water to get a proper shower. I don't recommend it

Business

4/10

Poor

16 Jul 2019

Verified traveler

The breakfast was not really nice they charge always more and a/c very noisy

Leisure Partner

10/10

Exceptional

01 Apr 2019

Bryan

Best hotel in cuernavaca.

Great staff
Nice rooms
Amazing location
Outstanding service overall

Family

10/10

Exceptional

24 Jan 2019

Ronald

superb hotel

EVERYTHING about the hotel was superb. from the owner, to the receptionist to the dining room,
and the location

10/10

Exceptional

06 Jan 2019

Verified traveler

PROFESSIONAL, RELIABLE, HELPFUL, FRIENDLY & EXACTLY AS REPRESENTED.

6/10

Pleasant

30 Nov 2018

Verified traveler

Disappointing hotel

Hotel is less appealing than in the pictures. The swimming pool is located in the breakfast and lunch area, no space around to sit on chair, so it's not really the place to relax.
The room was big and nice - big bed but we've been bitten by bed bugs, which wasn't really pleasant. In addition, hot water is very long to get in the shower and the flow of water was very weak. I probably wouldn't come back here for my next trip to Cuernavaca.

Partner

8/10

Excellent

16 Nov 2018

Anna

Beautiful & pleasant

Restaurant staff very nice, food was good, walking distance to museum & other attractions...

Friends

10/10

Exceptional

06 Nov 2018

George

The property was comfortable, employees were nice, we enjoy our time here

10/10

Exceptional

09 Oct 2018

Q

Very homey and authentic, unlike the trendy clubby places in town. Super friendly staff, good food, convenient location, shower took a little to warm up but overall a delightful experience.

8/10

Excellent

02 Sep 2018

Bonnie

The room was spacious. The noise from the street and the lobby was easily drowned out by putting on the AC and closing the windows. The toilet had some issues but the water quality in the shower was great! Also, we loved the restaurant/patio area.

8/10

Excellent

29 Aug 2018

rosa

Nice hotel in Cuernavaca's city center

The hotel is situated very close to Cuernavaca's city center, historical points and restaurants.
It is nice and clean.

Partner

10/10

Exceptional

27 Jul 2018

Margaret

Cuernavaca's Lovely Villa

Huge room with sauna, tub and shower. Grounds are lovely, packed with orchids and plants and a lovely pool. Breakfast included on covered patio with excellent service. A true boutique experience in the lovely historic heart of Cuernavaca, right across the street from the fine Brady museum and two blocks from Cathedral. Quiet, restful. Very pleased.

Partner

10/10

Exceptional

09 Jul 2018

Verified traveler

The highlight of my stay was definitely the staff, such great service all around.. I had lost my phone and left my tablet and they went above and beyond to help and definitely saved my trip from being a disaster so thank you again to everyone at Villa Bonita! The hotel is an a prime location in el centro at walking distance from everything and anything, give Villa Bonita a try and I’ll be definitely coming back.. Thank you!

10/10

Exceptional

04 Apr 2018

Marek

Cozy place worth a stay

Cozy, almost intimate posada is a truly beautiful and historic place. Located minutes by-walk from city center, this place offers all you need to escape noisiness of everyday routine. Very nice, dedicated staff and tasty breakfast made our stay a memorable trip to the city where Cortez built his summer retreat 450 years ago.

Family

10/10

Exceptional

21 Feb 2018

ANTONIO

Very satisfactory and comfortable.

The hotel is really nice and we enjoyed a lot our stay. It is located in the city center close to the catedral, the fantastic Robert Brady museum, the Borda Garden (been on-maintenance) and so many other nice places to spend time on.

Partner

10/10

Exceptional

13 Feb 2018

Verified traveler

Very cute boutique hotel just a few minutes away from Cuernavaca's sights! The room was nice and clean. The staff was very nice and friendly.

10/10

Exceptional

07 Nov 2017

Verified traveler

Nice little hotel with character

A great little hotel. Looks likes its a converted colonial house, and they put a lot of care and love into tiny details all over the place. The listing didn't say breakfast was included, but it was! great surprise. The food was excellent and the staff was friendly and patiently listened to my broken spanish. The Hotel is within spitting distance of the Pullman bus station great if you're just passing through. Its also just a few blocks away from \"downtown\" Cuernavaca, so great food and entertainment is right outside the door. Surprisingly, the rooms are very quiet. If I come to Cuernavaca again this is where I'm staying.

10/10

Exceptional

15 Aug 2017

david

Graet place

Great location - near the center of town, but very quiet on interior courtyard. Helpful staff.

Partner

10/10

Exceptional

12 Jul 2017

Julie

Convenient location and awesome staff\n

A very charming hotel. The location is in easy walking distance of local attractions, shops, banks and good restaurants. I was in the room closest to the street, and one night there was music easily heard from the bar when I wanted to be sleeping, but earplugs made it quiet enough for me to sleep. Every staff person was attentive and helpful. The room was quite comfortable. I think the hotel was a good value and would definitely stay there again.

8/10

Excellent

09 Apr 2017

Verified traveler

Conflict when changing reservation, Travelocity

The initial reservation was for 4 nights. Then I called the hotel to reduce that to 2 nights. The hotel agreed. Then I called Travelocity also. They too agreed. Upon check-in at the hotel, they insisted that the original 4 nights was required and thus we stayed for four. That was okay, but why the error?

Partner

10/10

Exceptional

12 Mar 2017

howe

This is a wonderful small hotel located in the heart of the Centro of Cuernavaca. We loved the Jardin, the size of the room, the sound of birds in the morning and the location. Although we had a car, it was so well-located we did not need to use it and they had free parking. The owner was present most of the time making sure that all his guests were getting great service. I would highly recommend this hotel.

Partner

8/10

Excellent

01 Mar 2017

TheMaskedPoster

On a busy street, but NO noise

The hotel is located on a street with a considerable amount of traffic, and what appears to be a secondary school, with a lot of kids at certain times of day, but they are not a problem, just normal noisy kids. From this hotel, you're only a couple blocks away from the main plaza and many good restaurants. There is a lot of foot traffic here, but NO security concerns, as far as I was concerned. The Robert Brady museum is right across the street, and very interesting to visit. All rooms are to the rear of the property, with no street noise whatever. Would I stay here again? In the words of a famous politician; you betcha.

10/10

Exceptional

09 Feb 2017

jorge

Cute and convenient small hotel.

Good location. Quaint place, but certainly adequate. Nice people,
I hope they reopen the bar soon!

10/10

Exceptional

27 Jan 2017

Excellent

Excellent boutiqehotel in the historical center.

This is a true boutique hotel in the center of Cuernacavaca. Warm, clean and located in an 300 year old classical building with artistic decorated rooms and with a Spanish style back garden with a restaurant. English speaking very nice staff. Price worthy and the best hotel of our 3 weeks trip in Mexico.

10/10

Exceptional

10 Dec 2016

Philip

Wonderful and Charming Hotel in an Ideal Location

Hotel Boutique Villa Bonita is simply a fabulous property in every way - - large, comfortable room; peaceful, yet centrally positioned, location; marvelous view from our room; appropriate and beautiful decor (the orchids and other flowers are lovely); delicious and modestly priced food; helpful, friendly and efficient staff (particularly the owner/manager, Mario). We will definitely stay here again if we are in Cuernavaca, which is an interesting and pleasant city.

Partner

10/10

Exceptional

07 May 2016

Myriam

Clean and comfortable hotel with great location

During my visit in Mexico, I saw different cities. When I arrived at hotel Boutique Villa Bonita, I was happily surprised. Not only is this a nice built place, it also offers a great room. The beds were fabulous and every day the room was cleaned thoroughly. The comfort we needed was provided and even more. Every day, we received bad towels with 2 huge ones you could use as a robe. Staff was very helpful and polite. The breakfast was included in the price and the waiters'services were excellent. Another great feature about the hotel was that it is located in the center, right across of the Robert Brody Museum. It was the best hotel I have stayed during my vacation. I recommend it strongly and would definitely give it at least a 4 star. Thank you to the wonderful staff.

10/10

Exceptional

28 Feb 2016

Jimmy

Lovely Stay

It was better than advertised. Centrally located to what is best in Cuernavaca and the staff couldn't have been more pleasant. The breakfast was delightful and the ambiance was lush and colonial.

8/10

Excellent

16 Feb 2016

Barbara

Fantastic Location

This hotel has a fantastic location very close to the centre of town (a few minutes walk) and right across the street from the lovely Robert Brady Museum.

The included breakfast is good and is served by very professional staff in the lovely garden. My bed was very comfortable. Recommended for a stay in Cuernavaca.

8/10

Excellent

14 Feb 2016

Lynnette

Classic Mexican style hotel in premium location

We loved our room. We stayed in room 1 which is street front. Although the hotel is perfectly located in downtown, the street seems quieter than most. We kept the windows open, since we are not fans of A/C. There was definite noise from the street but we enjoyed it. Cathedral bells, people laughing/talking and a talented guy playing the accordion provided the soundtrack to our stay. Smell of delicious food from the little place right accross from the hotel was the perfect addition. The room has high ceilings with wooden beams, a fireplace and the concave saltillo that I love so much. The huge ached window provided lthe perfect light and ambience to wake up to. There is a patio right outside the room that overlooks the interior of the hotel. Pretty view and the perfect place to do a little reading after sightseeing. The staff is accommodating, however, I don't think they speak English much. This did not prove to be a problem for us, since my husband speaks Spanish, but might make it difficult for them to provide sightseeing info to non spanish speakers. The interior garden/patio area is where they serve breakfast. The food on the package can get a bit boring after a few days, and by the end of our 8 day stay, I was really just eating pan dulce and coffee. If you are an adventurous eater, don't miss the quesadilla with chicharron at the stand directly accross the street. The Hotel provided the perfect Mexican experience!

2/10

Poor

07 Feb 2016

Miguel

LOUD music during the weekends, avoid!

We only stayed here for one night although we had intended to stay here for 5 nights. Upon check in, we were never told that the hotel has parties in the weekend with live music/DJ going up until 3am. the rooms surround the patio so it is impossible not to hear. I kept calling reception during the night to inquire about it and they kept telling me that \"it was almost over.\" I asked to speak to the manager and they said that he would not be available util the next day at 10am. The following day, we waited for over an hour in the lobby and the manager never showed up. Reception further informed us that they would be having another party that night and decided that we didnt want to be there any longer. When we tried to get a refund through Expedia, the people in the reception pretended they didnt speak English although they had clearly communicated with us at an earlier time. No doubt it is a beautiful hotel, but be warned about the LOUD music during the weekends and do not count with the management/staff to help you if you need their help. Beware of their dishonesty.

10/10

Exceptional

21 Sep 2015

Guadalupe

great place to stay, close to everything

Family

10/10

Exceptional

01 May 2015

Sondra

Best place to stay in Cuernavaca

This hotel is located perfectly to walk to tourist destinations in Cuernavaca. Easy 1-1/2 minute walk to the Brady Museum (not to be missed), about 2-1/2 blocks to the cathedral and the Borda Gardens and about 2 blocks to Cortes' Palace, the outdoor market and the zocalo.

The property is beautiful with lots of flowers, a nice pool and they provide a great breakfast.

Cannot imagine staying anywhere else if I go back to Cuernavaca.

Partner