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Hotel Rúah
Cuernavaca · Mexico
Calle No Reeleccion No 33 Col CentroView location
7.8/10Very good441 Reviews
Cleanliness8.0/10 8.0
Service8.0/10 8.0
Comfort7.4/10 7.4
Condition7.4/10 7.4
Location8.6/10 8.6
Neighborhood7.0/10 7.0
Amenities7.8/10 7.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Rúah
The total number of units is 35. In addition, Wi-Fi access is offered at the hotel. Guests can enjoy the convenience of 24-hour reception.
Show less
With a stay at Hotel Rúah, you'll be centrally located in Cuernavaca, within a 10-minute walk of Jardín Juárez and Cuauhnahuac Regional Museum. This hotel is 0.6 mi (1 km) from Borda Gardens and 0.8 mi (1.4 km) from Cuernavaca Cathedral. Stay in one of 35 guestrooms featuring flat-screen televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 10:00 AM to 10:00 PM.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Spoken Language
Spanish
Nearby attractions
Calvario Church
0.4 km / 0.2 mi
Photographic Museum of Cuernavaca
0.4 km / 0.3 mi
Juarez Garden
0.5 km / 0.3 mi
Spa Orlane
0.5 km / 0.3 mi
Jardín Juárez
0.5 km / 0.3 mi
Plaza de Armas
0.5 km / 0.3 mi
Palacio de Gobierno
0.6 km / 0.4 mi
MMAPO Morelense Folk Art Museum
0.7 km / 0.4 mi
Artisanal Market
0.7 km / 0.4 mi
Cuauhnahuac Regional Museum
0.7 km / 0.4 mi
Recinto de la Catedral
0.8 km / 0.5 mi
Juan Soriano Museum
0.9 km / 0.5 mi
Robert Brady Museum
0.9 km / 0.5 mi
Borda Gardens
0.9 km / 0.5 mi
Museum of the City of Cuernavaca
0.9 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 35
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Hotel safe
- Terrace
- Bar
- Restaurant
- Meeting room
- Indoor freshwater pool: 1
Show 2 more facilities & services
- Outdoor freshwater pool: 1
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Rúah
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Rúah
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Rúah
100
reviews shown
Herbey Oswaldo
excellent for a budget trip, clean and staff very friendly
Reyna Esmeralda
Yes
Maxwell
The staff was really nice and helpful. There is some street noise but only in the morning.
Some smells are coming from the shower drain. But everything else was ok, the rooms are clean.
Some smells are coming from the shower drain. But everything else was ok, the rooms are clean.
Jose
Es un lugar limpio, agradable, personal atento, bonito jardín y alberca limpia.
Victor
Nice place, clean, good security.
Mauricio
Amazing experience
Jorge
Good service
Jerry
Excellent and Friendly staff!!!! A basic hotel, but exactly what I needed!
Feliciano
Its not far from el zonal and showers need attention
Cynthia
Place is clean. No hot water in shower at night. Place is run down. Bed was uncomfortable.
Joel
Econonomic, clean, perfect for crashing for the night
Corinne
Great price nice hotel Would stay here again
Hotel Raul is a nice quiet hotel with a restaurant that is not open on Mondays. Our room was comfortable, the internet very good, hot water but low water pressure in the shower. We had a balcony that looked out over the street and the mountains were visible in the distance. Sun rise if you happen to get up early enough is a very pretty sight. it is a few blocks walk to the bus terminal, great restaurants and the beautiful historical part of the city.. There is a pool in the back with a slide and a cute area for children. A beautiful rose garden area is part of this hotel with a larger area of green grass and tables to enjoy your coffee or a glass of wine. Parking is off the road and in the back of the hotel quiet amble. A pleasant surprise is the singing of the birds that come home in the in the evening to rest in the bamboo grove that is at the back of the parking lot. Each floor has a balcony type area that you can sit at to look out over the pool and the garden.
Julio
Bed was a bit hard but overall very clean , AC work great very hot water for the showers
john
Clean comfortable
Clean comfortable hotel in good location
Verified traveler
Just great.
Verified traveler
Great customer service.
john
Good centrally located hotels
I have stayed here a few times, it is centrally located, there's free parking, the food is excellent. Ricardo was especially helpful at the front desk.
Verified traveler
Good location. Good area. Peaceful at night and near to local stores.
Brenda
It was noisy, and the staff was not helpful and we did not have hot water.
Vanessa
Great location, great staff.
John
Nice place.
Clean efficient smaller rooms. A well maintained hotels. Rooms are not large but the price is good. Staff is friendly and helpful. Javier at the front desk was particularly helpful. They have a nice breakfast!
Vanessa
Great location
Michael
Great hotel
Hotel Rua was clean and comfortable and charming. My wife and mother-in-law loved it!
Verified traveler
Bed was hard , it was dificilt to carry my luggage upstairs, the area seems unsafe
Niels
More attention to the guest is recommended
The night receptionist was only modestly helpful.
No bulb in the bed lamp, and after two days and two complaints, and the receptionist even looked at it, but no bulb was supplied. The remote control for the TV was only working after exchange of batteries
No bulb in the bed lamp, and after two days and two complaints, and the receptionist even looked at it, but no bulb was supplied. The remote control for the TV was only working after exchange of batteries
john
NIce clean, well run place
Very nice hotle, great service. On weekends, an outstanding Breakfast buffet. Room a bit small, but big enough. Place is well run and immaculate. Up the hill a bit from Zocalo. Grab a taxi if you have luggage for about 30 pesos.
Rene
Everything you need at small price, well located.
The room was a little small but comfortable, the ac worked well. The peoples working there were very helpful on where and how to go places. The restaurant had very good breakfast menu. Well located close to the zocalo.
Janet
Bad Hotel
The Hotel is far to look like the pictures show. The bed was uncomfortable, I had 4 night stayed and only stayed for 1 night, I wasted my money in this hotel. :(
Verified traveler
A decent hotel at a modest price
A decent hotel in an out of the way location. Not good for mobility impaired people as the stairs are treacherous,
Verified traveler
Great value
A OK for one more. Cozy
Jeffrey
Good value for price
Pleasant - not an elegant property but nice stay.
Verified traveler
Clean, comfortable basic hotel
Good value, middle of the road hotel
Verified traveler
Good value, simple hotel in Centro
Nice hotel- good value, pleasant staff. Neighborhood is congested center but it is nice if you want to be 'in the center' of the city.
Tracy
Great quality at an economy price
Stayed for over a week: A/C was a must for us, and the beds were comfortable. Plenty of hot water (we had to wait once or twice for the water to heat up, but we always had hot water to bathe). Hotel and Restaurant staff were top notch. Hotel computer with internet was available for use, although the signal was a little sketchy at times. I would stay there again in future travels.
Jonas
good value, comfortable but noisy hotel
Good small hotel with comfortable rooms, good Wi-Fi, big TV screen, parking, good restaurant, good value. Only problem: noise coming into room from traffic and other rooms.
Russ
A Disappointing Town
The hotel is nice enough, though the room (#15) was small, with all the amenities one would expect in a Mexican-style hotel, but it is located on a very busy street, full of buses and noisy traffic. This was only an issue during the day, at night things seemed to quiet down considerably, but could spell trouble for anyone wanting to sleep in. The staff was very pleasant, the pool looked inviting on the hot afternoon we arrived, secure parking and decent in room internet. The real disappointment came with the town of Cuernavaca (a six block walk down hill from the hotel). Not much to see (except for the Robert Brady Museum), kind of tired, and mostly uninteresting. After a day of exploring, we decided we had seen it all (at least everything within walking distance) and caught a bus back to Mexico City a day early. That was not the hotel's fault, but I wouldn't recommend spending a great deal of time in either.
Paul
DON'T GO
TERRIBLE, ONE OF THE WORST
Verified traveler
Hotel was too small
Nothing like the pics! Very small and no room to move in!!
Arrived and the person says,\"oh for 2 days and I said,\"no! Only for 1\"
Awful place!
Arrived and the person says,\"oh for 2 days and I said,\"no! Only for 1\"
Awful place!
Verified traveler
we enjoyed stay @ rua, will stay there again, we recomd it, just need better pillows
Alma
One night only
I stayed at this hotel for one night only, it was okay, nothing out of the extraordinary. The room was very small and the price a little too high for that size of a room. I felt I could be heard on the next door room.
Not sure if all rooms are the same but if you need privacy look somewhere else.
Not sure if all rooms are the same but if you need privacy look somewhere else.
Expat in Mexico City
You Get What You Pay For
So I stayed here just one night to see a friend who lives in the area. The amenities listed for the hotel are not completely true. There was a place for a computer but the computer did not turn on and I forget my computer at home so I was not able to use the computers there at any point. That goodness I brought my phone. The wifi was very reliable and decently quick. Also, I understood that I would have an air conditioner but instead I had a fan. It was uncomfortably hot in the room but the fan blowing directly on me did make it manageable. I would recommend calling and asking about the fan/AC issue. Aside from that, I took a bus and decided not to take a taxi. The walk from Pullman de Morelos was about 15 to 20 minutes. Not a bad walk at all. All that said, I would still recommend this hotel and just advise to bring a device to connect to the internet if that is important to you and bring shorts.
J. Salvador
Habitación muy pequeña, el minisplit no funcionó, no tienen secadora de cabello, los comodines (shampoo, acondicionador, crema corporal), brillan por su ausencia.
el area del baño muy reducida, incómoda.
el area del baño muy reducida, incómoda.
Aldo Ariel
Buen trato
GILBERTO
Un lugar excelente, recomiendo en calidad/precio
César
Todo muy bien, lo único que no me gustó es que la habitación estaba dividida y escuchaba a mis vecinos muy de cerca, hasta me dio pena ver la tv, pero todo bien
GERMAN
BUEN SERVICIO HABITACIONES Y BAÑO LIMPIOS CÉNTRICO MUCHAS OPCIONES PARA COMER CERCA MUCHO COMERCIOS RECOMENDABLE...
HUGO EFRAIN
No me respetaron la reservación, no me dieron dos habitaciones que reservé por medio de la página de Hoteles.com
Carlos
Mi estancia fue corta pero muy grata, la atención de 10, servicio muy bueno. Estacionamiento aunque pequeño, dejas tu auto y el personal del hotel acomoda tu vehículo. Equipo Hotel Ruah, mil gracias por el servicio. Vuelvo a regresar seguro!!!
Edgar Emiliano
La habitación impecable en limpieza y los empleados muy amables y eficientes
Santiago
En la habitación no cuenta con toallas disponibles , la televisión. No, funcionaba aunque me cambiaron de habitación fue el mismo problema
Hernán
No son camas queen size, sin matrimoniales.
ARMANDO
Linpieza y buen trato
Marcos
Lugar tranquilo y cerca del centro de la ciudad
Fernando Rafael
La verdad, fue una muy mala experiencia, se que el precio estaba de acuerdo a la calidad, pero no imagine este tipo de instalación, lamento estos malos comentarios, de hecho deje perder la reserva de la segunda estancia, preferí tomar otro hotel y perder el cargo
JESUS
Todo muy bien
Edgar Emiliano
La amabilidad del personal, la limpieza y comodidad del cuarto y la cama
JorgeDaniel
Al momento de pedir la factura no quisieron facturarme dijeron que forzosamente tenía que ser a través de Expedia lo cual jamás me había pasado. La zona es muy ruidosa y caótica 24/7.
claudia
La habitación amplia y cómoda
El personal muy amable.el único \"pero\" es que en el baño no hay donde poner el jabón y estropajo, y que no tiene ventana sino una ventila.
Pero en términos generales, todo muy bien
El personal muy amable.el único \"pero\" es que en el baño no hay donde poner el jabón y estropajo, y que no tiene ventana sino una ventila.
Pero en términos generales, todo muy bien
Ricardo
Buenas atención
Pedro
Personal amable, habitación con poca privacidad, las cortinas eran muy finas y dejaban pasar la luz y ninguna privacidad, tenía ventilador de techo pero se apagaba al apagar la luz. En la regadera estaba defectuosa y el desagüe estaba tapado.
Ma. Cristina
La habitación no era la que se solicitó, y las imágenes no correspondían, está muy fea y vieja, deteriorada, el estacionamiento insuficiente, me pidieron las llaves y le pegaron a mi camioneta, nadie se hizo responsable .
Silvia
todo bien
moises
Cheque por medio de la plataforma la reserva anunciada la cual es una mentira lo que ofertad no es lo que ofrecen una ves que el cliente llega reserve habitaciones con cama Qeenn por prblemas en columna para estar comodos con mi esposa a lo cual una ves llegando al hotel me informan que no existen camas asi solo matrimoniales que la platafoma son mentirosos y que engañan al cliente por que ellos ya les han notificado esto y es responsabilidad de la plataforma y no de ellos
Ramiro
The Worst experience ever.
Towels very dirty looking like a floor mop.
The bed was Very cheap and hard, not able to fall sleep. Bathroom it was a nightmare. No hand soap. Very narrow space. I only stay one night. Then I did move to Hotel Borda. It was much Better. And the staff… the worst in the industry
Towels very dirty looking like a floor mop.
The bed was Very cheap and hard, not able to fall sleep. Bathroom it was a nightmare. No hand soap. Very narrow space. I only stay one night. Then I did move to Hotel Borda. It was much Better. And the staff… the worst in the industry
Yuriko Romina
Habitación limpia
Maria teresa
Los colchones son pésimos
Edgar Emiliano
El personal es muy amable y el lugar es impecable en limpieza
Jaime ramon
Las habitaciones son en exceso muy pequeñas, no había luz en el interior, no hay contactos para conectar celulares, el ventilador es de una sola velocidad y el agua caliente tardo en salir; lo que provoca a un desperdicio de agua. Eso si hay demasiado limpieza.
Mayra
Olor horrible
Hotel con habitación pequeña,con olor horrible a drenaje.
No hay elevador.
No hay elevador.
ARMANDO
Solicité factura de mi hospedaje... Una semana después sigo esperando...
Jesús
El precio no refleja el tipo de habitacion no es posible que solo en el baño haya tomacorrientes, el ventilador muy viejo y hace mucho ruido, hay que subir escaleras inseguras para llegar a la habitacion.
Ericka
Me gustó en general, fácil de llegar. Solo que cuando llegamos el baño no estaba limpio y había jabones abiertos y no había toallas limpias. El chico de la recepción en serio está involucrado en su trabajo. Y tiene muy buen trato.
Christian
El hotel es algo caro en relación a lo que ofrecen. Su punto fuerte es la ubicación, muy cerca de la central de autobuses futura, cerca del centro. No ofrecen check in anticipado por mínimo que sea, ni por media hora antes me brindaron la habitación.
Javier
Me encanto la cercanía al centro, pero lo q no me gustó fue q hay mucho ruido al exterior ya q se encuentra sobre una avenida muy transitada y acabas despertandote temprano por el ruido de los autos,
Karina
Cobro extra
La estancia fue buena, pero en lo personal nunca nos habían cobrado por hora extra de permanecer en el hotel y no se nos informo previamente, y tuvimos q pagar dos horas mas
EDUARDO
todo bien sin problema al principio me decian que incluia desayuno y despues que ya no pero bien gracias
Andrea
Recomiendo el Hotel Ruah.
Ernesto
En general está bien, para llegar de trabajo, las habitaciones muy pequeñas pero funcionales
ELISEO
El barrio se percibe inseguro y más de noche. No considero que sea culpa del hotel, que aunque es modesto, descanse sin inconvenientes.
Alheli
Buena opción.
La atención excelente, la habitación cómoda y limpia, muy céntrico. Desafortunadamente nos tocó en el último piso y como no hay elevador fue un poco complicado subir con niños. Aún así, volvería a elegirlo.
Esmeralda
Muy bueno el lugar
José Enrique
Mala experiencia!!
El empleado del aire acondicionado fue muy grosero y me amenazo. Merece lo denuncie penalmente ya que cuando entro en mí habitación sin mi consentimiento se me perdieron articulos cómo camisas y lentes.
Martin
Hotel a un muy buen costo y agradables beneficios.
IRINEO
Ofrecen poco para lo que cobran
Edgar Emiliano
Excelente servicio de los empleados y limpieza de la habitación
Edgar Emiliano
Instalaciones excelentes, además de un trato de primera de su personal
Arlette
Muy agradable el hotel, limpio,todos amables, sus servicios completos y las instalaciones bonitas,limpias,seguras y completas
Jorge
Fue una estadía buena pero me tocó un cuarto justo frente a la alberca, baños generales y bodega de limpieza y hubo algo de ruido en la noche, la aplicación decía que incluía desayuno y no fue así además de que al llegar no tenían las toallas listas y no pude ducharme antes de salir si no hasta la noche que volví, es céntrico y en general está bien solo esos detallitos sería bueno que los mejorarán
Rosario
Buena atencion por parte del personal
Elizabeth
No pude hacer check in debido a que el hotel comenta que ya cerró actividades con ustedes por tanto ahí el gerente solicitó mi reembolso porque no tenía habitaciones y me comentó que ustedes deben hacerme la devolución de mi dinero a la brevedad
JESUS
Muy mal no hicieron limpieza tuve que ir a recepción 2 veces para que nos dieran toallas y papel de baño
LUCILA
Todo muy bien, atención del personal e instalaciones
JESUS
Último día no hicieron limpieza ya fui 2 veces a recepción por que no tenemos papel higiénico ni agua
Israel
El lugar esta bien, el precio es justo, fácilmente puedes encontrar lugares dónde comer cercanos y tiene estacionamiento
Francisco
INSEGURA, MUY DETERIORADA, LES HACE FALTA MANTENIMIENTO. EL PRECIO NO VA CON LAS CONDICIONES DE LA HABITACION
Sergio
Todos muy amables, está en el mero centro, cerca de la estación de buses. Muy recomendable.
Jorge
Excelente
Nestor Octavio
El trato del personal fue excelente, la limpieza muy buena y al menos cuentan con un buen servicio de Internet, pude conectarme sin problemas y llevar acabo mis labores sin tema alguno.
Daniel
Buena atención
Edgar Emiliano
Todo excelente desde el personal hasta el lugar
Location & surroundings
Hotel Rúah
Calle No Reeleccion No 33 Col Centro, Cuernavaca, Mexico
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Hotel Rúah
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