Boutique La Casa Azul

4/10

Poor

27 Jul 2026

Oscar and Anne

It’s not worth the price , the bed was rock solid ,the tv did not work , the room was completely dated , but some people might like the outdated look , “authentic look” but on the bright side the property is beautiful, great artwork . And gated parking . I would not pay pay more than 50 bucks

8/10

Excellent

26 Mar 2026

Roger

Very quite

Self

10/10

Exceptional

13 Mar 2026

Cecilia

It was very close to downtown and the beautiful cathedral. The staff was wonderful, and the food was delicious! It was very pretty boutique Hotel

8/10

Excellent

25 Jan 2026

Matilde

Nice Staff and clean room

Leisure Family

10/10

Exceptional

14 Dec 2025

Runyu

Fantastic location, lovely and kind staff, peaceful premises, clean rooms.

Leisure

10/10

Exceptional

14 Nov 2025

karen

lovely facilities.. good location quiet in a very noisy town!!!

2/10

Poor

29 Oct 2025

Rene

No terrible

Leisure Family

10/10

Exceptional

20 Oct 2025

Getzabel

Gray service over all

Leisure Family

10/10

Exceptional

26 Apr 2025

Pedro

Beautiful hotel with lovely staff.

Leisure Family

6/10

Pleasant

23 Mar 2025

diego

El hotel esta descuidado

Business_and_leisure Family

10/10

Exceptional

21 Mar 2025

Rachel

Amo este hotel. La gente es muy amable. Esta ubicada cerca de todo. Ellos contestaron todas mis preguntas. Siempre llegaron con hielo, mis cervezas, botellas de agua, toallas, y todo 5 estrellas. Voy a regresar muy pronto.

Leisure Self

10/10

Exceptional

20 Feb 2025

Sol

Las habitaciones son lindas, el espacio en general es agradable y silencioso, el staff es muy amable y servicial, la calle es un poco complicada para caminar, pero una vez que se le agarra el modo todo bien.

Business_and_leisure Partner

10/10

Exceptional

22 Dec 2024

Abdolrahman

Everything was good we enjoyed our stay there, we recommend

Partner

6/10

Pleasant

18 Dec 2024

Kavosh

water was cold

4/10

Poor

31 Aug 2024

Fatima

Not worth the price. Room was not properly cleaned, hairs all over the place, pillows, chairs, shower. I would not recommend this hotel

Leisure Partner

8/10

Excellent

20 Aug 2024

Mario

Place is nice but old. Not a truly boutique hotel at all. Staff is really nice.

Leisure Family

10/10

Exceptional

06 Aug 2024

elsa

Love every part of it

10/10

Exceptional

06 Aug 2024

Gloria

Love the rooms. Most of my relatives stayed here and every room is different. Like how friendly the staff is as well. Always very attentive to our needs.

Leisure Family

10/10

Exceptional

07 Jul 2024

Jonathan

Pool was awesome! Very relaxing stay overall.

Partner

8/10

Excellent

28 Apr 2024

Adolfo

The stay was good all in all, specially the staff.

Leisure Family

10/10

Exceptional

19 Apr 2024

Rosario

Everyone at the Hotel was kind, polite and friendly. We loved our staying at the hotel. Very clean room, loved the Patio. The breakfast by the pool was very good. We felt sefe with the security of the hotel.

Friends_and_family Friends

8/10

Excellent

27 Mar 2024

Roberto

Sugerencias

Se recomienda mejorar la limpieza de las áreas comunes, poner café de cortesía en las habitaciones toda vez que se hace llamar Hotel Boutique.

Partner

10/10

Exceptional

01 Feb 2024

Maria

Wonderful staff! Very attentive and accommodating. Charming colonial manor tucked away in the city center of Cuernavaca. Lovely decor! Only downside is the restaurant hours, we arrived after a long day of travel and it is only open on the weekends.

Leisure Partner

8/10

Excellent

20 Jan 2024

Javier

La casa azul is a mini hacienda that its being renovated.

We really liked the room, with a colonial style, the rooms are big and clean, with 2 large beds and a hidden tv and vault ceilings (beautiful).
The bathroom is completely renovated, very pretty with a stone and brick finish and with a very good water pressure (difficult to find in cuernavaca).
The linen very nice and comfortable,
We tried room service, and we like it, a lit bit expensive but it was okay.
This hotel is really for couples, fresh new couples that want to spend a weekend together.

Things we didnt like of the hotel:
La casa azul is in a bad area, hard to reach and not pleasant to the eye. Small streets with a lot of traffic. Also, they have very few (very few) parking space. Its an underground parking lot for 8 cars, you need to leave your car with someone to do all the maneuvers.

It's not a hotel for kids or family, the pool is small and really cold, and there is nothing, absolutely nothing for the kids to do during the stay.

Also, I wouldn't recommend walking out of the hotel, as I said, it's in a bad area, prefer to take a cab or a car and drove somewhere.

All and all, if you are planning on a getaway with your love one, this is a very nice option and you will have a great time here.

Leisure Family_with_children

8/10

Excellent

19 Nov 2023

Maria

I loved the room “Coyoacán”, it’s furniture, architecture, amenities and quietness. It was super clean and the towels were so soft and white. It was a unique hotel because of its architecture and luscious garden, furniture and decorations on the corridors. The things I didn’t like were the area where it’s located; the way to enter the hotel (push a button and say you’re a guest); restaurant was closed, not convenient; they have a beautiful dining area with equipales…I would’ve loved to dine there especially for breakfast! I didn’t enjoy their property for this reason.

Leisure Partner

8/10

Excellent

31 Oct 2023

Edgardo

Very kind stuff.

2/10

Poor

21 Jun 2023

Jose Luis

This hotel is one star and nothing works!

No ac and no pool

10/10

Exceptional

02 May 2023

Enrique

What a lovely place to stay! Looks even better in person. The rooms are incredible and the value for your money is the best I've seen around. Thanks!

Leisure Family

8/10

Excellent

14 Feb 2023

Debrah

Great location. Very clean property. Would have liked to have some signage about the restaurant hours. We had breakfast the first day and then it wasn’t open for the remainder of our visit

Leisure Partner

6/10

Pleasant

30 Jan 2023

ERASMO

WIFI is weak. I literally had to step out of my room and sit by the pool to get a couple of bars. The front door situation is horrible. You don't have direct access to the hotel you have to press on a caller and at times it took em a while to open the door.

Leisure Friends

10/10

Exceptional

28 Aug 2022

Omar

Staff was very friendly and the property is calm.

Leisure Family

10/10

Exceptional

18 Jul 2022

Jeffrey

Thumbs up for La Casa Azul

The room was large and nicely appointed. The staff were also very friendly and accommodating.

Partner

10/10

Exceptional

22 Jun 2022

Kevin

Beautiful but WiFi was a problem

Friends_and_family Family

8/10

Excellent

26 Apr 2022

CYNTHIA

The area is a bit “rough”, but it’s walking distance to most things , which is nice . The restaurant wasn’t open at the onset of visit, which was disappointing but it opened two days in. Coffee was available & the service staff were very accommodating & attentive. The rooms are comfortable, bathrooms could use updating.
The staff were very friendly. Two pools , nice common areas to sit and visit.

Leisure Family

10/10

Exceptional

11 Feb 2022

Clarion

An Oasis

It's a very beautiful resort. The restaurant was not open because of covid. Both pools are now clean. I believe you can use them. But it's somewhat isolating as to other nearby restaurants.

Partner

10/10

Exceptional

09 Jan 2022

Reynaldo

This most charming hotel is situated in the center of town. It is loaded with shops that are all curbside and often spill onto the streets. Our room had a balcony which opened over a busy cobblestone street where we also found street musicians to perform right below our balcony window.
Within the hotel walls, you’ll find pools, an intimate and genuinely Mexican decored restaurant, and rooms that reflect an historic and humble culture.

Business_and_leisure Partner

8/10

Excellent

21 Nov 2021

JOSE

Nice hotel, needs a refresh… the pool was not cleaned

Leisure Family

10/10

Exceptional

18 Aug 2021

Becky

xxxxxxx

Leisure Family

10/10

Exceptional

06 Feb 2020

Verified traveler

Old style hotel in the downtown area, 10 min walk to the plaza
Superb staff, very clean hotel, very peaceful and close to everything.

Business Self

6/10

Pleasant

09 Oct 2019

Verified traveler

The building was very beautiful unfortunately the location it was situated did not seem the best for travelers. We only stayed one night as we were there for a wedding but in the immediate surrounding area we didn't wish to try our luck venturing out for lunch. The hotel conveniently had a restaurant and the breakfast we had was pretty good, however we did have a minor issue... The server brought us out some bread after serving our coffees and we each had a piece thinking that it was complimentary. We found out when we paid for the bill that they charged us for each piece of bread we had. We've eaten at multiple places during our vacation that provided complimentary chips and salsa so we were a bit surprised by that.
The bedroom we stayed in was spacious and had a lot of charm unfortunately the bed spread seemed old and had some stains on it and even some of the white furniture had some stains. The bathroom was the most disappointing part as it was tiny compared to the rest of the room and it was outdated. It took about 10 minutes until we got the shower to start running hot water. Our room was upstairs and the wifi connection was terrible. Overall this place did the trick for a one night stay but I probably wouldn't want to stay for multiple nights based on the price.

Leisure Partner

10/10

Exceptional

12 Jul 2019

Verified traveler

Excellent location and service.

Partner

2/10

Poor

22 Jun 2019

Verified traveler

Terrible!! No había luz porque sólo tenían 2 habitaciones ocupadas y entonces salía muy caro encenderlas (respuesta del gerente)
El restaurante cerrado a las 8:00pm No hay Romo service,
El gerente nos dijo que mejor no saliéramos del hotel por seguridad
La habitación vieja con olor a encerrada,
El estacionamiento no cabe un coche grande
3,000 pesos la habitación por un lugar de 4a
No es un hotel boutique spa!!!!
Un pena de lugar.....
lo único bueno fue el personal de recepción que no podían con la vergüenza cuando les pedimos la atención que se había contratado en la reserva.

Leisure Family

8/10

Excellent

23 May 2019

Verified traveler

PROs - The staff were fantastic, really friendly and helpful! Great central location, the room was huge and even had a mini courtyard.

CONs - the patio pool urgently needs a good scrub. As other reviewers have mentioned its not the cleanest. Also the parking lot is very, very tight so you need to leave your car keys with the valet to move the cars around.

Leisure Partner

10/10

Exceptional

08 Feb 2019

Miguel

The property and staff were really nice, public areas lady helped us out with our baby’s stroller to the parking lot, the only down side was the parking lot, so small and so hard to get there, it’s not their fault, it’s just how the city is, will be back

Friends_and_family Family_with_children

10/10

Exceptional

27 Jan 2019

Verified traveler

absolutely beautiful peaceful property helpful staff lovely restaurant

Leisure Partner

10/10

Exceptional

13 Nov 2018

G

Wonderful experience at Casa Azul. Convenient location, friendly staff, beautiful , comfortable and clean rooms and amazing food. Will recommend 100% of anybody visiting Cuernavaca

10/10

Exceptional

03 Jan 2018

Jeremías

Outstanding customer service.

The hotel staff literally saved our lives. When we were parking our car upon check in, a worker noticed brake fluid dripping from the car. An hour later, the concierge called our room and told us to come to the garage. They told us to call Hertz immediately to get them to send a new car because this one was no longer safe to drive, the brakes were operating at 10% capacity. A pad had fallen off and fluid had leaked to dangerously low levels. The concierge was up with me until 3:00am dealing with a tow truck. The next day they waited for our replacement car while we toured the city and called me when it arrived. While there may be \"nicer\" hotels in Cuernavaca, this hotel's staff is highly professional and they care about their customers. I will never stay anywhere else in Cuernavaca.

8/10

Excellent

03 Nov 2017

Verified traveler

The breakfast need to be improved

The breakfast need to be improved, otherthing is good

10/10

Exceptional

09 Oct 2017

Luz Fernanda

Great stay!

Everything ws great. It is a non pretentious nice hotel.
Clean and quiet, very nice rooms, excellent mexican food and excellent service.

Family

10/10

Exceptional

23 Aug 2017

Verified traveler

Vacation

Love it a little gem .place is wonderful great attention restaurant inside had a hydro massage circuit very relaxin ! Would stay there again in a heart bit !

10/10

Exceptional

23 Mar 2017

carol

Quaint, quiet hotel close to Centro.

We stayed 3 nights in Cuernavaca and we were able to walk most places from hotel. From the street the high fence surrounding Casa Azul hides this lovely hotel. Coming from Mexico City, Casa Azul was a great place to relax and charge our batteries. The pool and garden like surroundings were very nice and peaceful. The hotel is immaculate and there is great pride taken by the staff in maintaining the property. The room was very nice. The beds were comfortable and the room was decorated with very nice artifacts.

10/10

Exceptional

23 Mar 2017

Verified traveler

Colonial charm!

Beautiful hotel, great staff and charming rooms. Perfect location. Rooms are spacious, pool is really nice. Very calm ambiance.

10/10

Exceptional

01 Feb 2017

Norman

A hidden jewel in Cuernavaca

A cute hotel close to all the historical sites.

Family

10/10

Exceptional

23 Jan 2017

Verified traveler

Quiet oasis in the city

Beautiful grounds, very helpful and kind staff, good food, walkable to the cathedral/downtown

8/10

Excellent

20 Dec 2016

Janet

Nice hotel but the city is overrated

The staff was very helpful and nice but city which I heard so much about and was a let down.

6/10

Pleasant

18 Dec 2016

A

Nice Hotel Downtown Cuernavaca

The Hotel is beautiful, however I was the only guest so the pool was not heated the food appeared to be old, was dry and sometimes tasteless . The internet in the room did not work. The Spa was amazing. Downtown Cuernavaca was constantly blocked by traffic.

10/10

Exceptional

14 Nov 2016

Zee

City Oasis

Enjoyed 3 nights here and had a massage. Our room faced a courtyard so was very quiet. The hotel was like an oasis in the middle of a noisy city. The restaurant had good food and service.

Family

10/10

Exceptional

01 Nov 2016

Michal

great place

Great place just off the centre but quiet and very relaxed. Hope to come back with my family one day.

10/10

Exceptional

20 Jun 2016

Miriam

Excellent Place

We had an excellent experience at La Casa Azul, excellent service and the place is beautiful! everybody was so friendly, we loved the room, the restaurant, the pool, everything!! we definitely recommend it!!

Family

10/10

Exceptional

21 Jan 2016

Verified traveler

Wonderful place

10/10

Exceptional

09 Jan 2016

Verified traveler

A haven in central Cuernavaca

This is a wonderful hotel with a responsive and pleasant staff. The tooms have character and were beautifully decorated. The public lounges and pool areas were great. The only criticism is that the wifi is weak and spotty. But I would still stay here again.

10/10

Exceptional

05 Jan 2016

Silvia

We will definately be coming back in the future.

Our family stay was very comfortable and everyone was really nice especially the main waiter in the restaurant who speaks perfect English. The boutique hotel was beautiful,clean and private. The location was very secure.

Family

10/10

Exceptional

03 Dec 2015

Maria

Great hotel

Staff were friendly and very helpful

Family

8/10

Excellent

17 Nov 2015

Sylvia

Sink was clogged when we arrived. Appreciate the free bottled water. Breakfasts excellent! Beautiful decor. It was oasis in a bustling downtown.

Family

8/10

Excellent

29 Sep 2015

Bill

Great hotel close to downtown

This little hotel is conveniently located within walking distance to the main square. There are a lot of great restaurants nearby. The hotel feels like a nice house. The staff is friendly and eager to serve.

We would certainly return

Partner

10/10

Exceptional

28 Sep 2015

Victor H

Nice getaway in Cuernavaca

We great experience, the room comfortable, breakfast was delicious, and the spa fantastic. Thanks

10/10

Exceptional

21 Sep 2015

Jessica

Perfect choice for my family and twin toddlers

We booked another hotel in Cuernavaca but when we saw it we got out running. Expedia saved our lives, I called them during the same time as we where trying to get out of the awful hotel we had booked and in only 10 minutes the awesome Expedia rep found La Casa Azul. From the minute we arrived at Casa Azul, the bell man kindly greeted us and helped us with our 6 luggages and HUGE box that had 2 car seats, besides our stroller and twins. The check in took 5 minutes and we arrived to our room with 2 queen beds, high sealings, perfect for our family.
The staff is extremely nice, the restaurant is great (Victor and Leo). The pool was right in front of our room and we often ordered food service to our room. There is only one thing... the rooms actually have vintage deco and you have to be very careful with your kids so you wont break anything. There is a few stars but not high in case you have strollers. But other than that this is the hotel you want to stay in if you have children. WE LOVED IT! Hugs to all the staff all the way from LA, Ca. MUCHAS GRACIAS!

Family

10/10

Exceptional

05 Aug 2015

Luis

Cuernavaca charm and elegance

A wonderful charming, elegant and most original hideaway in the middle of Cuernavaca. Walking distance from all the main tourist attractions. The service is impeccable and each of the rooms is appointed in an understated elegant style inspired and containing Mexican crafts form some of the best cities in the Country.

Partner

10/10

Exceptional

15 Jul 2015

John

Highly recommend.

We loved everything about the hotel. The service was excellent, the food was fantastic, the one hour spa coupon was excellent, and the room was very comfortable . It was just the stepping out into the downtown traffic and contamination that took a bit away from the experience. But it is walking distance from all the sites in Cuernavaca and the good thing is that inside the hotel we did not hear any traffic noise.

Partner

10/10

Exceptional

03 Jul 2015

Ana Laura

Great place

Great place to stay

Partner

10/10

Exceptional

06 May 2015

Imara

Awesome place to stay

Nice and very clean rooms. Staff is very friendly and they will make you feel better than home ☺️

10/10

Exceptional

23 Mar 2015

Jaime

Little gem!

Perfect location for walking everywhere in the downtown, yet completely private and quiet. Comfortable beds, clean and serene decor. I would highly recommend.

Partner

10/10

Exceptional

23 Mar 2015

John

Perfect mexican tourist class luxury hotel

Excellent service, gorgeous landscaping and outdoor living areas, great breakfast and restaurant service.

6/10

Pleasant

01 Dec 2014

Chava Traveller

Simply ok

Nothing wrong with the property but at this prive point i expected a bit more. You can find similar properties at lower price.
My room was a bit noisy and i think most are the same as pool is right in the middle.

Partner

8/10

Excellent

05 Nov 2014

Jeremy

Best option in central Cuernavaca!

Wow,the city of Cuernavaca has really not taken care of their roads around the center of town so expect a congested and busy historical district! Despite the loss of charm that Cuernavaca probably had 20 years ago, this hotel was excellent! It was a much better choice for the price than the famous Las Mananitas down the street. There is not a very \"hotel like\" entrance to the place, but once inside those gates, a real gem awaits. The restaurant was absolutely fabulous and each of the uniquely decorated rooms were comfortable. It was two pool areas. We did not use the spa (although it supposedly has a sauna, steam, etc.) Highly recommend!

Family

10/10

Exceptional

15 Oct 2014

Dave

Quiet, comfortable and safe hotel near the plaza.

Very warm, comfortable and quiet hotel located close to the downtown plaza. Stayed for 4 nights and had one dinner a breakfast within the hotel. They have a nice indoor / outdoor restaurant with a good menu which includes steak, chicken & seafood. The meal was good and if you just want to relax in a very nice atmosphere without heading out I would recommend it. The rooms were comfortable and it wasn't too hot as I went in October 2014 as the only thing I worried about was the a/c didn't put out a high volume of air so if it's very hot I don't know if it could of kept the room cool enough?? If you like your shower very hot then you may not be happy as it was warm which was ok for me. All in all I would definitely recommend this hotel if staying in Cuernavaca.

8/10

Excellent

30 Sep 2014

Alejandro Moreno

Nice boutique hotel

Pretty small but nice hotel and very good rooms decor.

Family

10/10

Exceptional

06 Aug 2014

Jerry Avila

Excellent!!!

Great staff, great service, great food!!

Jerry Avila
Laredo Texas.

8/10

Excellent

31 Jul 2014

Ricardo

Nice hotel, quiet place.

Lovely experience to get away from the big city.
Service is nice. Rooms were really comfy.

8/10

Excellent

20 Jul 2014

Verified traveler

Nice and quiet Hotel.

Spent the weekend at the Hotel. It was very quiet and relaxing.
Modest, but very comfortable. The Hotel Staff, while helping are smiling all the time.
The Spa is very nice,
And you are just 10 blocks away from Catedral, 15 min walking.
Nice, close to Mexico City.

Partner

10/10

Exceptional

01 Jun 2014

Aurora

One of the best experiences that we have had.
Beautiful place, peaceful, clean, amazing room and the people was the best of all.(service, politeness and happy people)
The food incredible.
Everything was great.

4/10

Poor

30 Mar 2014

lizzers

if you like comfortable beds, pick another hotel

I was shocked that a \"boutique\" hotel that costs what it does per night had the hardest, most uncomfortable bed I've slept on in a long time. Also, the linens were rough. This hotel could be so great if they changed the bedding.

Location is great if you want to stay in downtown Cuernavaca.

Family

10/10

Exceptional

25 Mar 2014

Gabriel M

Excellent hotel in Downtown Cuernavaca

Overall, the hotel is lovely. There aren't many good hotels in Cuernavaca. Since the 4 star hotels were fully booked, we decided to give La Casa Azul a shot. I have to say I was very impressed. For a 3.5 star hotel, it is in excellent condition. The staff was very polite and helpful. The on-site restaurant was very good. We even had a massage and it was top notch. The only detail I would highlight is that the Spa needs a little work. But besides that, I would recommend this hotel to anyone, and I plan on staying here again in the future.

10/10

Exceptional

08 Jan 2014

aldounsw

An little oasis in Cuernavaca!

We stayed for one night (only) in this wonderful hotel. Each room is complety furnished and decorated with a different theme, each representing a state in Mexico. There is a great deal of attention to detail. A true place to relax and rewind right in the center of Cuernavaca.

We know many hotels on almost all continents, but this quiet and hidden oasis is truly the most magical place we ever stayed in. The dinner and breakfast were delicious! but be prepared for a slow service

Local attractions are nearby (1-2 miles walk) and access to the Hotel is very straight forward. The Hotel staff are very professional, friendly and attentive.

10/10

Exceptional

31 May 2013

Carlos

Excellent hotel.

The only issue I found was that the Hotel does not have any disability facility whatsoever. It makes the confort of such Hotel a bit painful due to countless stairs in the different areas.

Family

8/10

Excellent

19 Mar 2013

Carlos

It was OK. A little bit expensive.

10/10

Exceptional

23 Feb 2013

Rob C

Quiet oasis in a busy city

The hotel is non descript from the curb, but once inside the walls it is a quiet,comfortable retreat. The service is excellent and the amenities are good. It is a bit of a walk to the Centro Historico. The only downside was the chairs in the room were Willow type chairs, and the backs curved towards the seat. We could not comfortably use them. The pool area was nice although the pool water was cold.

10/10

Exceptional

05 Feb 2013

Booney

Lovely Spot in Central Cuernavaca

Lovely oasis within walking distance of central Cuernavaca, the Palacio de Cortez, the Robert Brady Museo (an absolute DON\"T MISS) and the bontanical jardin. Beautiful gardens, two pools, a lovely restaurant with very good food. The breakfast that was included is a bit limited, but you can spend a few pesos and order more if you need. Wifi is free, but very spotty and we couldn't log on much of the time. However, you feel so far away and relaxed you may not miss the internet! Even though the hotel is centrally located, the room was completely quiet. Also, if you're planning a side trip to Taxco - which we'd recommend - the bus station is a block away! Very convenient!

10/10

Exceptional

10 Jan 2013

John / Architect

Santuary in a City that is overwelmed by traffic.

We throughly enjoyed this hotel. Cuernevaca is an old City that has not managed it's cars and traffic well. Cuernevaca is being destoyed by the car and by noise. I will not return. The Casa Azul is a Santuary in this City that needs to really consider it inheritance and the future of it's historic core before it is further destoyed. Our trip would have been very unpleasant without the Casa Azul. Stay at the Casa Azul, you will love it. It will make your trip and the food at the resturant is great.

8/10

Excellent

07 Jan 2013

los gueros

my wedding trip

very pleasent and good
Very good hotel, the service and installations are just fine

Partner

10/10

Exceptional

26 Jun 2012

Verified traveler

Great location, fabulous room

We had a great time at the Hotel Casa Azul. It was very close to all the sights we wanted to see. The staff was very accommodating of our baby and went out of their way to make us feel at home. We were very impressed by the decor and comfort of our room. We will definitely stay at the Casa Azul again.

10/10

Exceptional

20 Jun 2012

L.J.

Cuernavaca Paradise

This hotel exceeded our expectations! It is beautiful with a gorgeous courtyard, great outdoor areas and a wonderful restaurant with very good food. The staff is courteous and couldn't be more helpful.

10/10

Exceptional

20 Jun 2012

Irina

Beautiful

Each room features the artwork of an artist, decorated in a unique style representing different regions of the country. One of the places I have to go back, great food, service and ambiance.

8/10

Excellent

09 May 2012

Debbie

beautiful downtown option

The hotel is immaculate, comfortable, and beautifully decorated, but right smack in the middle of Cuernavaca. This might be an advantage for some, but downtown can get noisy and stuffy. The staff were quite helpful. Wireless was available in common areas, though we never could get it to work in the bedroom. The breakfast is delicious. A good option if staying downtown.

Family

10/10

Exceptional

29 Mar 2012

Connie

Hotel Boutique La Casa Azul

Lovely hotel. Several outside sitting places and two small pools with well-tended gardens. Good restaurant! Very friendly, helpful staff.
Be sure to ask for a quiet room, one not next to the street!

10/10

Exceptional

07 Mar 2012

Verified traveler

A good choice

Hotel Aqua Azul is immacutely clean with a great atmosphere. It has two pools with warmish water...nice and refreshing on a hot day. It has a wonderful breakfast included.
The location is 4 blocks north of the zocalo.
We were charged extra for a third person in the room even though we thought we had already paid for 3.

10/10

Exceptional

28 Feb 2012

Gloria

Former convent a perfect sanctuary

After hours on the road from Oaxaca, the hotel was a perfect sanctuary. Its patios and gardens were beautiful and quiet. As we have often found in Mexico, the room was large and decorated with original artwork.

Partner

6/10

Pleasant

19 Feb 2012

Alan

Trip To Mexico

Some deferred maintenance issues. Manuel, the waiter, is exceptional. Tried to help with everything.

10/10

Exceptional

13 Feb 2012

Verified traveler

Great stay

I can´t speak enough about the kindness of the hotel staff.
I was alone with a bad leg which requires me to walk slowly and use a cane. Everyone treated me like a queen. The room was large, and comfortable . I didn´t have a chance to use the pool but it looked inviting.

10/10

Exceptional

09 Feb 2012

Verified traveler

Very pleased with the hotel and it's customer service.