RO
Room Only
Accommodation only. Meals are usually not included.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
8.8/10Excellent1,000 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.6/10 8.6
Location9.8/10 9.8
Neighborhood8.6/10 8.6
Amenities8.6/10 8.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Rio 1300
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Restaurante Aurelia or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Buffet breakfasts are served on weekends from 8:00 AM to noon for a fee. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cuernavaca?
This hotel has 980 square feet (91 square meters) of space consisting of a conference center and meeting rooms.
Show less
With a stay at Hotel Río 1300 in Cuernavaca (Vista Hermosa), you'll be within a 5-minute drive of Teopanzolco Archaeological Zone and Galerias Cuernavaca Mall. This spa hotel is 1.4 mi (2.2 km) from AVERANDA and 1.6 mi (2.6 km) from Plaza Cuernavaca.
Stay in one of 63 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cuernavaca? This hotel has 980 square feet (91 square meters) of space consisting of a conference center and 2 meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
5:00 AM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: MXN 1900 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Teopanzolco Archaeological Zone
1.5 km / 0.9 mi
Galerias Cuernavaca Mall
2 km / 1.2 mi
AVERANDA
2.2 km / 1.4 mi
Plaza Cuernavaca
2.5 km / 1.6 mi
Chapultepec Ecological Park
2.5 km / 1.6 mi
Juan Soriano Museum
2.8 km / 1.7 mi
Forum Cuernavaca
3.2 km / 2 mi
Plaza de Armas
3.2 km / 2 mi
Cuauhnahuac Regional Museum
3.2 km / 2 mi
Artisanal Market
3.3 km / 2 mi
Jardín Juárez
3.3 km / 2.1 mi
Juarez Garden
3.3 km / 2.1 mi
Palacio de Gobierno
3.4 km / 2.1 mi
MMAPO Morelense Folk Art Museum
3.4 km / 2.1 mi
Recinto de la Catedral
3.5 km / 2.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 63
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room service
- Laundry service
- Multilingual staff
Show 31 more facilities & services
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Poolside snack bar
- Conference room
- Meeting room
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungers
- Parasols
- TV lounge
- Steam bath
- Spa treatments
- Hairdressing salon
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
SUITE PREMIUM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room GARDEN VIEWRoom • GARDEN VIEWROO.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
Room GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
QUADRUPLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE GARDEN VIEWJUNIOR SUITE • GARDEN VIEWJSU.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
JUNIOR SUITE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: JSU.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING BED ONE BEDROOMJUNIOR SUITE • KING BED ONE BEDROOMJSU.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
JUNIOR SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: JSU.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR GARDEN VIEWRoom • SUPERIOR GARDEN VIEWROO.GV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
Room SUPERIOR GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRio 1300
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Rio 1300
100
reviews shown
CHRISTOPHER
H
Carol
Clean room. Lovely staff. Did not hot tub or spa.
Ana
Room did have enough furniture or selfing for clothes.
Gloria
Clean, excellent staff, great service
John
Clean, great staff, valet was great.
Monica
My husband and I were very pleased with Hotel Rio 1300. The hotel is in a nice area and all the staff working there is really kind, The hotel itself is modern, very clean and has everything you need for a nice stay.
Kevin
Clean, beautiful and great staff !!
Michael
Always a pleasure. My Cuernavaca go-to
Antonio
Muy ruidoso
JOSE LUIS
An excellent place to relax and to get more energy and enjoy Cuernavaca
victoria
The pool and hot tub are meticulously maintained and beautiful.
The electricity went out a few times at night due to thunderstorms, but the WiFi router was reinstated either by the time we woke up or was done within a few minutes of making a call to the front desk.
The staff is lovely and courteous and some of them spoke good English, so no worries with communication at Hotel Rio 1300.
I liked it so much, I am going back to stay in the same hotel in 3 months.
The electricity went out a few times at night due to thunderstorms, but the WiFi router was reinstated either by the time we woke up or was done within a few minutes of making a call to the front desk.
The staff is lovely and courteous and some of them spoke good English, so no worries with communication at Hotel Rio 1300.
I liked it so much, I am going back to stay in the same hotel in 3 months.
Claudia
Baños necesitan remodelación. Se sale el agua e inundan pisos cuando se usa regadera. Agua es escasa. Limpieza de cuarto y baño es mediocre. Pisos sucios.
Aldo Guillermo Perez
We always choose to stay at this property while in Cuernavaca. It's in a convenient location, and the staff is always more than accommodating. The valets especially go above and beyond, in our opinion.
Pedro
Very nice
Anthony
Great customer service and clean facility. Restaurant had many great options and very good coffees to pick from.
Hector
Muy agradable estancia. Es un lugar cómodo, con gran atención y muy limpio.
VICTOR
Great hotel to spend the weekend in Cuernavaca, located in Vista Hermosa walking distance to many restaurants. About 15 minutes drive to Cuernavaca downtown.
VICTOR
Great hotel to spend the weekend in Cuernavaca, walking distance to Vista Hermosa and Reforma areas.
Verified traveler
Nice hotel in beautiful neighborhood
Nice hotel in beatiful neighborhood
María de Lourdes
Camas deliciosas, mala iluminación
El personal excelente. Las camas muy cómodas. El desayuno muy rico.
Para mejorar: Poner enchufes suficientes, iluminación en baño poner luz blanca, no hay forma de ver bien para maquillarme, falta luz para lectura en las camas, falta luz en el espejo de la habitación y poder apagar la luz desde el buró y no solamente desde el lado donde está el closet. Se sale toda el agua de la regadera por la pared tan corta en la tina.
En el desayuno pedí un plato de frutas y pedí plátano, me dijero que no había y al llegar mi cuñado pidió tazón de frutas y él si le dieron plátano. Pedí jugo verde y me dieron el chico pero a mi cuñado le trajeron el grande. ¿porqué esas diferencias y la falta de atención conmigo? Me molestó bastante. También ofrecieron pan dulce y le ofrecieron primero a él y mi me dejó al final. ¿no deben ser primero las damas por cortesía. Seguramente mi cuñado deja propinas muy buenas pero fue muy desagradable.
Para mejorar: Poner enchufes suficientes, iluminación en baño poner luz blanca, no hay forma de ver bien para maquillarme, falta luz para lectura en las camas, falta luz en el espejo de la habitación y poder apagar la luz desde el buró y no solamente desde el lado donde está el closet. Se sale toda el agua de la regadera por la pared tan corta en la tina.
En el desayuno pedí un plato de frutas y pedí plátano, me dijero que no había y al llegar mi cuñado pidió tazón de frutas y él si le dieron plátano. Pedí jugo verde y me dieron el chico pero a mi cuñado le trajeron el grande. ¿porqué esas diferencias y la falta de atención conmigo? Me molestó bastante. También ofrecieron pan dulce y le ofrecieron primero a él y mi me dejó al final. ¿no deben ser primero las damas por cortesía. Seguramente mi cuñado deja propinas muy buenas pero fue muy desagradable.
Teresa de Jesus
Comfortable
ARLYNN
I always stay here when i come to my town. They have safe taxi drivers that pick me up and i can also get food delivered when i call the front desk. Rooms are clean and staff is very friendly.
Terersa
excellent service
Delia Itzel
No barrieron el cuarto, el aire acondicionado hacía ruido, no funcionaba el servibar, el colchón estaba desgastando de un lado, las almohadas malisimas.
Alfredo
Todo fantástico,muchas gracias por todo,thanks for everything was fantastic,PHENOMENAL
rau
Muy confortante y el servicio muy bueno
Gabriela
Excelente Hotel
Excelente Hotel, servicio,personal,limpieza,atención en recepción,ubicación Absolutamente Todo muy bien.
Por supuesto que volveré muchas veces más.
Por supuesto que volveré muchas veces más.
Aida
It’s fine but they need to keep up with maintenance with the rooms. My room had issues with shower and lights in the bathroom
Yuri
We would definitely stay there again, although some details need more attention. Not enough outlets to plug your devices. TV was complicated to use and ended up not working. No menu for room service in the room. A chair but no table to work or read. Details that are important. Restaurant is good although a bit slow. Rooms are big and comfortable. No noise! That’s a plus. Good air conditioning.
Juan
I didn’t feel safe there
VERÓNICA
Todo perfecto !
Carlos
Good value for your money
Well located property, clean and well maintaned, service was very good, kind and diligent.
Michael
El servicio de Ibrahim fue el mejor que eh recibido en mucho tiempo…
Lorena
The only thing is the walls are thin so you can hear the neighbours tv or if they dropped something that was not fun
Catia
This property was the perfect location. It was safe and there is a pharmacy right across the street for anything you needed.
Luis Enrique
Great affordable option in Cuernavaca!
It was a very clean and quiet hotel. The staff was always kind and polite. However, I found some bugs in my bed (1st night) and there was a lot of mosquitoes in the property.
Juan
Staff was very nice. Place offered lots of flexibility and support for anything needed. Dining options were great and food was good too. They have excellent staff. Thank you all for the attention my family received. I will be back!
Maria Salome
Convenient
ARLYNN
I've stayed at this location 3 times and will continue to stay here. They have safe taxi drivers to take you and pick you up whenever. They can also pick up food for you and will bring to your room. Across the street is a pharmacy. The hotel grounds are peaceful and clean. The room is cleaned daily. Nothing but good things to say.
Rodrigo
Muy mala atención, reservé 3 recámaras por el mismo precio y una de ellas fue en el sótano, fuga en el lavabo, sin closet. Cobran 350 pesos por check in un par de horas antes.
No brindaron ninguna solución a las quejas, argumentando que es domingo y no había gerente.
No brindaron ninguna solución a las quejas, argumentando que es domingo y no había gerente.
Luis
It was a very pleasant stay
Chris
Pleasant staff. Very quiet room
Nestor
Amazing hotel
Nestor
Amazing hotel
Jose Ricardo
Thank you for the great service!
Hugo
Buen hotel
En general bien el hotel, solamente que dejo de funcionar el aire acondicionado en la madrugada, lo reportamos por la mañana y una hora después estaba funcionando.
Steven
Good location for the price, value. An in room fridge would be a benefit.
Verified traveler
Great start, disappointing in the end
The whole staff was friendly and helpful. They took note of our requests The property overall was in good conditions.
We never expected that the way the hotel is built, creates an echo fron the noise of ALL rooms. Doors opening and closing, and people arriving and leaving late at night and early morning.
On top of that, the bed was in horrible conditions. My back hurt the next day. Hence I barely slept.
It is a shame, given the staff, the conditions of the property and its location. However, I don't think I'd stay there again if I wanted a good night sleep.
We never expected that the way the hotel is built, creates an echo fron the noise of ALL rooms. Doors opening and closing, and people arriving and leaving late at night and early morning.
On top of that, the bed was in horrible conditions. My back hurt the next day. Hence I barely slept.
It is a shame, given the staff, the conditions of the property and its location. However, I don't think I'd stay there again if I wanted a good night sleep.
Verified traveler
Absolute pleasure
We had a great time at the hotel. Perfect location to everywhere we needed to visit. Friendly and helpful staff. Beautiful grounds and hotel.
JUAN
excelente opcion.
check in Agil, Excelente atencion del personal, comida no muy variada pero rica
CARMEN
El staff es muy amable y te hacen sentir muy cómodo. Excelente servicio. Muy buena ubicación si traes vehículo.
Todo muy limpio y pese a estar sobre una avenida transitada, es un lugar muy tranquilo y silencioso.
Todo muy limpio y pese a estar sobre una avenida transitada, es un lugar muy tranquilo y silencioso.
Norma
This hotel was easy to find and very nicely updated.
Silvia
We love to stay in this hotel. The location is perfect where you have many restaurants and shops. The cleanliness is outstanding and the staff is incredibly nice.
ARLYNN
The property was beautiful and clean. All the staff was super friendly and helpful. Room service did great cleaning our room daily which is a must with babies. I definitely recommend this hotel and I would stay again when i travel back to Cuernavaca.
Jesus
Great place to stay in Cuernavaca, would definitely stay again
Elizabeth
The restaurant staff, specially Alberto and Tomas made our stay a thousand times better. The ballet parking and security staff were also really nice and polite.
Positive things
The hotel is in a good location, feels safe and was really clean.
Not so positive things
Pool was not heated as advertised
The hot tub was never hot, just warm
Gym is super basic and you have to call the staff to let them know you will use it or the lights are off and/or door is closed
Spa and salon are rarely open and front desk don’t have basic information
You have to ask for basic things like pool towels, hairdryer and iron at the front desk and they will take them away without telling you if other rooms request them because they don’t have enough for everyone.
The rooms are a bit outdated, not cozy at all (no side lamps, noisy AC, broken light in bathroom, dingy towels)
Guests were not polite. They showed up at 3 am and slammed doors, were loud, etc.
We booked our hotel late in the season so we didn’t have too many options. We knew this was going to be an interesting stay and we were not wrong.
Would I recommend this hotel or stay there again, not really.
The owners should paid attention to details, charge a bit more, support their great staff by giving them the resources they need to do the amazing job they want to do and this place could become a cute boutique hotel in a great location.
Positive things
The hotel is in a good location, feels safe and was really clean.
Not so positive things
Pool was not heated as advertised
The hot tub was never hot, just warm
Gym is super basic and you have to call the staff to let them know you will use it or the lights are off and/or door is closed
Spa and salon are rarely open and front desk don’t have basic information
You have to ask for basic things like pool towels, hairdryer and iron at the front desk and they will take them away without telling you if other rooms request them because they don’t have enough for everyone.
The rooms are a bit outdated, not cozy at all (no side lamps, noisy AC, broken light in bathroom, dingy towels)
Guests were not polite. They showed up at 3 am and slammed doors, were loud, etc.
We booked our hotel late in the season so we didn’t have too many options. We knew this was going to be an interesting stay and we were not wrong.
Would I recommend this hotel or stay there again, not really.
The owners should paid attention to details, charge a bit more, support their great staff by giving them the resources they need to do the amazing job they want to do and this place could become a cute boutique hotel in a great location.
Maria Angeles
I liked the location
Susanna
Habitación cómoda, amplia, muy limpia.
Excelente ubicación.
Excelente ubicación.
xavier
Good place, neat hotel
elias
Property kept very clean. Staff very attentive. air condition unit very noisy, hard time getting to sleep. excellent breakfast at the hotel restaurant.
Oscar
When We arrive to the front desk two ladies employees of the hotel I assume and her supervisor was there but no one ask me what I need or if I have a reservation or something like that, I was in anickle of time to get out or ask If they want that I go back later when they could have a minute......
Norberto
This is my third time using this hotel. I like the modern style of the property. The hotel is along an upscale commercial street, with easy access from the highway. It is a 15min drive to the Zocalo (Centro). A favorite of mine whenever visiting Cuernavaca. It is also a 5min drive to the ruins of Teopanzolco and the trendy restaurants and shops of Avenida Teopanzolco. The City Market is a few blocks away, the best supermarket in the city with a very good coffee shop. The property is surrounded by an upscale residential neighborhood. It is quiet and feels safe. It has a nice garden with a pool. I like to stay in the rooms with a balcony overlooking the garden. The rooms are large, modern, clean and get lots of light. They are just missing a fridge. The staff is friendly and kind. Valet parking is convenient. The hotel restaurant is good, and I can always find something to eat if I don’t want to go out.
MARCO
good overall
Izabella
Fantastic hotel but unfortunately nobody from the staff is speaking English -NOBODY-
robert
Clean- friendly helpful staff
Pricey for room quality
Pricey for room quality
Arturo
Bien para pasar la noche
Lo usamos mi familia y yo para pasar la noche en las fiestas de fin de año. Esta limpio y sus instalaciones bien conservadas aunque ya se sienten algo anticuadas. El baño de una de las habitaciones tenia una falla en la trampa de olor por lo que tenia un olor desagradable. No intentamos pedir cambio ya que era muy tarde y solo queríamos dormir.
Verified traveler
Rio 1399
Clean quiet and convenient
Verified traveler
The customer service was excellent. We felt welcomed and cared for. The hotel looked beautiful. Highly recommended. We’re coming back!
Alberto
Todo muy bien... el estacionamiento estaba lleno pero como quiera me cuidaron mi carro
Verified traveler
The service is amazing! It’s the second time we stay at this hotel.
sandra
It had a nice view of Pool & tennis courts
Verified traveler
Cleanliness 🛀 tube was dirty my child gets an infection
luis
Clean needs updating
Good location , large rooms , needs updating
Sergio
Clean place, excellent front desk staff, security guard very helpful, and parking lot available, definitely coming back again, 5 stars. Thanks guys
Maria
Excellent staff and service
Excellent service by the staff always friendly and asking if they could help with anything.
Stayed here a couple of times now and the service has always been amazing. The property is centrally located , its 10 min from everything
Stayed here a couple of times now and the service has always been amazing. The property is centrally located , its 10 min from everything
Verified traveler
It is a beautiful hotel. Everybody was very nice and very helpful. It is in a great location.
Fernando
Great hotel!
Loved the hotel, room was clean and comfortable, best thing about it was the people, very friendly and serviceable, I had to check out at about 5:00 in the morning and the staff made sure we have our breakfast ready for to go, even though the restaurant was not open yet, definitely it will be my first hotel choice going back!
Leaf
Basic Hotel nothing special nothing really bad. We did not eat in the restaurant so I can't commit about that.
Verified traveler
Good reaction
We had an incident with a neighbor, they were really noisy late at night, and the hotel reacted very well and gave us another room.
Verified traveler
Requested two rooms with pool view ....did not get them
Anthony
For the price the hotel is Nice. The rooms are simple but fine. No iron nor hair dryer but if you ask for it they will get you one.The staff is very friendly and accommodating.
Restaurant food was delicious, good massages and salon services for a very reasonable price. Only BIG complaint was the WIFI hardly ever worked. We had to keep buying data for our phones good thing in Mexico data is cheap.
We stayed there for two weeks with wonderful weather and had a great time !!!
Restaurant food was delicious, good massages and salon services for a very reasonable price. Only BIG complaint was the WIFI hardly ever worked. We had to keep buying data for our phones good thing in Mexico data is cheap.
We stayed there for two weeks with wonderful weather and had a great time !!!
Verified traveler
The property was overall in the nice area of Cuernavaca. It was safe to go out and about during the day.
Verified traveler
i liked the personal, and my room was clean, and i liked the area that is located at
Verified traveler
Everything was very clean everyone very polite make feel welcome and safe
John
Comfortable
Very nice hotel with a good restaurant
Verified traveler
Location, location, location. Thank you. Will defenitly stay there again.
Verified traveler
Arrived and girl behind counter didn't speak one word of english, which was very frustrating. After many complaints from U.S. guests, they put someone behind the counter, who spoke english. Suite was very musty, few hangers, and bathroom very dangerous ... high step up into bathroom, then one step down to where shower is, and then another step down into shower. Shower pressure was very bad ... could barely get soap off. Only one bar of soap at sink, nothing in shower. Restaurant was very nice and accommodating. Pool was beautiful.
Verified traveler
Excellent staff and great location. Pool is nice and spa as well
Verified traveler
Nice hotel. Our bed was so uncomfortable!
Linda
Excellent hotel near center of town
Most amazing hotel: great staff, room clean, safe area, and all amenities needed. Near all restaurants, shopping, and 10 min from center of town.
Abigail
Close to bus terminal
The restaurant food was excellent and the hotel staff too.
Verified traveler
nice hotel
excellent place to relax, , highly recommended and the food delicious.
Verified traveler
Good location
While the hotel is in a good location (near restaurants, bars, the mall etc.) it lacked the charm and solitude of other hotels in which I've stayed in Cuernavaca in the past.
In addition, the water pressure in the shower was weak and never got very hot. Also, they seemed stingy with giving us towels and washcloths. Had to ask every day for more towels.
In addition, the water pressure in the shower was weak and never got very hot. Also, they seemed stingy with giving us towels and washcloths. Had to ask every day for more towels.
Verified traveler
Great value hotel and the staff with great service attitude. My family really enjoyed our stay during the week.
Mark
Nice hotel.
Priced much more economically than similar hotels in Mexico City. Has amenities like, heated pool, nice family style restaurant and fitness center. Very friendly accommodating staff.
Verified traveler
Nice hotel in a nice area
I had three guests in my room and requested extra towels, which I never got. There are no signs in the building indicating where the spa, gym and restaurant are, therefore you have to walk around until you find them.
Fausta
A real relaxing place
We all enjoyed our stay all the staff were very friendly especially Rosa. Is a very safe and quiet place close to shopping center and across the street a pharmacy with 24 hour service .I am not very fond with Yucatecan food so we ate only 2 times at the restaurant.I love that the Vips restaurant was withing walking distance . We will definitely return.there was a minor issue out of the 10 days stay we experienced a strong sewer odor for about 3 days .during sleeping hours.
Verified traveler
I found this place online and was very pleased with the service and cleanliness of the hotel.
Eli
Rio
Needs to upgrade modern services such as Jacuzzis, internet and American cuisine
Verified traveler
Clean hotel
Very clean hotel and friendly staff.
Location & surroundings
Rio 1300
Avenida Río Mayo 1300, Cuernavaca, Mexico
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Rio 1300
47 hotel photos
