Name: Howard Johnson By Wyndham Reno Downtown
Address: 660 N Virginia St, Reno, 89501, US

8/10

Excellent

30 Jun 2026

Judith

Staff are friendly. The price is good and near all the casinos. If you want a place to state for affordable rate stay here.

Friends_and_family Family

4/10

Poor

18 Jun 2026

Kara

Poor wifi as hotel is 4 stories tall, Close to Highway.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Ryan

Parking lot was packed but I found a space, check in was good too room was easy to find but the room wasn’t that clean the shower was dirty and so was the sink but I slept good so I’m not complaining to much

Self

2/10

Poor

15 Jun 2026

Nicole

It’s pretty much certified as a drug den, people everywhere on something. Upon checking in, the two ladies were so rude to me. The second I turned around to leave there were 5 cop cars in the parking lot trying to deal with some addicts freaking out. I got in my car immediately. I slept in my car because that was just way too much OH AND THIS WAS IN A SPAN OF 15 MINUTES

Self

6/10

Pleasant

15 Jun 2026

Ron

Noises tenant and traffic. Accommodation were inexpensive and staff was excellent

Self

6/10

Pleasant

13 Jun 2026

Timofey

problems with parking

8/10

Excellent

09 Jun 2026

Jose

Na

10/10

Exceptional

09 Jun 2026

Jackson

It was decent for the stay. Would most likely stay again for the price. Great staff.

Family

2/10

Poor

06 Jun 2026

Rosa

The room was poorly clean. The night stand was dusty, greasy, and the floors were also dirty.

10/10

Exceptional

06 Jun 2026

Timothy

Clean room

8/10

Excellent

04 Jun 2026

James

Bad part of town

Self

4/10

Poor

31 May 2026

Darlene

All staff we encountered were very friendly and kind. This location shares a building with the Travelodge so it took us a bit to find if we were in the right place.

The room did look like the photos online, however, the rooms are very dated and the floors looked like they hadn't been cleaned since they were installed. The tub and sink had scratches and burn marks where it was hard to tell if they were cleaned or just old. The towels were stain free and sanitized.

Our tv was not plugged in and when we located the cords, it looked like there was 20 years worth of dust on the wiring.

The bed was clean and comfortable.

The location was conveniently located in the middle of the key sights and an easy walk to everywhere we wanted to go. Unfortunately, that also meant that we could hear cars racing up the street until 4am Sunday morning.

Partner

10/10

Exceptional

25 May 2026

Angel

Everything was good but the elevator was a lil scary was making noises

4/10

Poor

19 May 2026

Brian

The room was dirty

4/10

Poor

17 May 2026

Krysta

When we got there it took an hour to get to the front desk to get checked. The lady helping us out did not great us just took May ID and Credit card. Did not say anything about the wait.Bedroom door did not work properly and was hard to open. The property said that the was complementary breakfast and all it was is granola bars and stuff like that and juice, coffee. The property was ok nothing special and rooms were ok. I personally would not stay here again .

2/10

Poor

16 May 2026

Steven

Black mold in the bathroom, room had a bad smell, look like a cheap remodel, mirror light didnt work, TV remote wouldn't turn on or off the TV. Complimentary Breakfast was just some granola bars, thats not Breakfast. Loose screws on fixtures.

Self

8/10

Excellent

16 May 2026

Patrick

The hotel stay itself was fine and convenient to the University. Did not appreciate a concert going on in the parking garage across from the hotel - but I know that wasn't the hotels doing.
Just a bit frustrating -

Self

4/10

Poor

15 May 2026

Brittany

Took over an hour to check in 3 people ahead. Tried calling the property to extend reservation, told they were having phone problems but nobody followed up. Told deposit would be available immediately at check out then at check out, told 3-5 business days. The gal checking out was way more helpful than checkin in

Family

4/10

Poor

03 May 2026

jane

You get what you pay for, convenient location. If you arrive late, there's no parking left. The building is exposed in the center, extremely loud. It sounded like the third circle of hell! Bring your earplugs.

Partner

8/10

Excellent

30 Apr 2026

Marc

Very convenient location in downtown Reno. It was walking distance to everything I needed. The staff were very helpful. The telephones in the room do not work. I was only trying to use the phone to call the front desk to get the wifi password which was not given at check-in. Clean and soundproof facility.

Self

8/10

Excellent

27 Apr 2026

Sara

The outside is a bit sketchy but the room itself was decent. Didn’t have any issues with bed bugs or roaches as other people have complained about. I was there for 4 nights and no complaints.

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Summer

A decent room for a decent price. This property is actually 2 hotels in one U-shaped building (Howard Johnson and Travelodge) and they share a parking lot. The room was clean and had a lightly mod aesthetic. The shower had good water pressure and temperature. The free breakfast in the front office wasn't a huge spread but hey, it's free!

Partner

2/10

Poor

26 Apr 2026

Ryan

Parking was an absolute nightmare, and most of the staff either didn't care about any concerns we had or were under the influence of drugs or some other substance. The room had damages upon arrival and when notified they brushed it off and said \"oh we know we wont hold it against you\" Provided TP had chemical stains on it as well! I would NOT recommend ANYONE stay in this establishment.

Friends_and_family Friends

2/10

Poor

23 Apr 2026

jamal

The room toilet was keeping on overflowing and had nasty toilet paper in the tank, paint drips all over the shower area. Rips in comforter. They told me I can have a late check out, and they went back on there word and was very rude about it. So not impress.

Self

2/10

Poor

20 Apr 2026

Emerald

Horrible. Long story but The front desk was not knowledgeable, and no one knew protocols and just made up stuff as they pleased, and when I tried to address the matter they hung up on me.

Would never book or stay with this company again.

I escalated my experience to the franchise and they too had issues contacting and communicating with this property.

4/10

Poor

17 Apr 2026

Michael

Terribly dirty room, floor was sticky too. Sheets and bathroom were luckily clean. Wear your socks!

Self

8/10

Excellent

15 Apr 2026

Wendy

Didn’t use air conditioner, parking was limited and one night had to park next block in a parking garage. Room was pretty clean just a few things that needed to be better. Outside door was messed up, did shut but would stick when opening cause it was falling apart in the lock and opening area. Mimi fridge could be used but would freeze everything and had a lot of frost and ice build up on freezer part. I’ve seen worse rooms but I’ve also had tons better.

Partner

6/10

Pleasant

14 Apr 2026

Jared

Room had dirty walls grime in the corners also smelled of cigarette smoke.

The beds were very comfortable though.

Friends_and_family Family

2/10

Poor

13 Apr 2026

alex

Disgusting property and staff. Bathroom ceiling fell in exposing mold and mildew. Front door didn’t latch properly. Homeless people all over the property. Police activity in parking lot. Drug deals in neighboring rooms all hours of the night. Lights in room were broken. Phone in room didn’t work. No way to contact front desk from room. WiFi didn’t work. Still waiting on a refund.

Family_with_children

6/10

Pleasant

13 Apr 2026

Ana

Small, limited space. Floors were dirty (I walked around with my socks and they got really dirty really fast). Limited outlets to charge or connect anything that requires power. The sheets looked dirty/stained. Perks is that is walking distance to restaurants and downtown.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Richard

clean room, good staff. the parking situation is not great when the hotel is full but aside from that the stay was very good.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Veronica

It was awesomeness

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Kevin

Very colorful like you would expect in style native

2/10

Poor

29 Mar 2026

Christopher

Parking was tight front desk worker was inconvenienced by taking my money, room had broken lock (panel was open and wires hanging out) and broken shower with almost no water pressure. I’ve stayed in a lot of budget priced hotel rooms and this one ranks in my top five worst experiences. Would not recommend

8/10

Excellent

24 Mar 2026

Clifford

Yes

2/10

Poor

23 Mar 2026

Donovan emeriel

Very old building. You get what you pay for. Rate is not refundable. Super dirty and bad smell

Self

6/10

Pleasant

19 Mar 2026

Kaelly

Definitely not a place I would stay for more than a quick day or 2. Everything works and despite the floors being gross in the room it was great for the price. They take a $100 deposit and it takes a while to get it back (i was fully charged and haven't gotten it back yet.). Very loud and smokey.

Friends_and_family Family

2/10

Poor

09 Mar 2026

Satvinder

Never going to book a hotel with you guys again you guys are really bad experience with you guys

Family_with_children

4/10

Poor

02 Mar 2026

Omar

They giving me the sheets to change linen

4/10

Poor

02 Mar 2026

Dirk

Room adjacent to Main Street. Loud music blaring til 2AM. Rooms next to the street should be assigned last. Will not return

6/10

Pleasant

28 Feb 2026

Anthony

Staff were on drugs and room was basic as it comes. Limited towels, got out without a problem.

Friends

8/10

Excellent

23 Feb 2026

Buzz

Clean, functional.

Self

10/10

Exceptional

22 Feb 2026

Brian

The staff was very accommodating to my needs.
My room had a fridge, microwave, and a coffee maker. Everything was very clean. I had a great time.

Self

6/10

Pleasant

17 Feb 2026

Elizabet

Door to room wouldn’t shut right, kept hitting my toes on the bed frame, ice machine is always broken.

Partner

6/10

Pleasant

10 Feb 2026

Maria de la Paz

Everything was nice, except for TV! It wasn't working. I didn't request to the personnel to fixed it cause we were really tired.

Friends_and_family Family

4/10

Poor

09 Feb 2026

Mario

Shower did not work at all.

Friends_and_family Family

2/10

Poor

01 Feb 2026

bonita

It's a party hotel. Loud music all night. Room was outdated. the beds were comfortable though. But all in all,,, this hotel is trash

Leisure Partner

8/10

Excellent

31 Jan 2026

Damien

Room was very clean.

Self

4/10

Poor

31 Jan 2026

Jennifer K

The staff was nice and helpful which is why I gave two stars. However, the property was very run down. The outside looked terrible. The sink in the room had a loose faucet and there was water on the bathroom floor when we first checked in. It was not worth the cost.

Business Family

10/10

Exceptional

18 Jan 2026

Willebaldo

Excellent service thank e

6/10

Pleasant

16 Jan 2026

Richard

Staff was great. She handled the guy that was OD'd like a boss. Still havent recieved my deposit back.

Friends_and_family Family

2/10

Poor

13 Jan 2026

Richard

The hotel did not return my deposit. I tried to call to dispute and they just told you to call bank and bank said is waiting for the amount from the hotel.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Fernando

Everything was good..

10/10

Exceptional

08 Jan 2026

Larry

Clean room with view

Leisure Family

2/10

Poor

03 Jan 2026

jonny alejandro

No me regresaron el dinero del deposito.

Leisure Family

2/10

Poor

30 Dec 2025

Virgil

The first room was a wreck, wires everywhere, not enough outlets for even the tv the tv box and the nearby lamp to be plugged in at the same time, down right filthy, stinky, small roaches hanging out under the fridge that didn't even work next to the microwave all on the vanity counter leaving no space space for anything else there. Sheets were dirty, floor was sticky, heater was either on full tilt or off the auto function did not work, no laptop counter as shown in the pictures. Switched to a new room which was reasonably well kept and reasonably updated, nicer desk, decent spot for a laptop but no chair have to sit on the edge of the bed to use lol. Saw only one small roach in that room. The rooms are not big and howard johnson is in the same facility, rooms and office, as the travel lodge. I am wondering if the extra couple of bucks for travel lodge room would have been better spent but i feel thats unlikely. Night 2 i heard what sounded, in my opinion, like a man yelling at the top of his lungs followed by what sounded like, in my opinion, gunshots probably around 10-15 of them all randomly spaced over a 30 minute period, one here, two or three there, couple more then that sound of a grown man yelling. No sirens ever followed.was some overly drunk man popping shots off in the street or a homeless man hit pole with somethi? 30 minute after that experience i heard what sounded like a grown man screaming in agony around 4 times as if he were seriously injured or something.

Business Self

6/10

Pleasant

28 Dec 2025

Bhaswati

The rooms were smaller tha expected.
I gave 4 stars mainly because of the fact while I booked it showed \"Breakfast Included\" but it was only granola bars only. That was highly misleading.

Leisure Friends

10/10

Exceptional

18 Dec 2025

Jay

The staff are always helpful. Thank you.

Leisure Partner

2/10

Poor

12 Dec 2025

Jesus

Room was disgusting and had roaches

6/10

Pleasant

04 Dec 2025

Wolfgang

Ok

Business_and_leisure Friends

2/10

Poor

02 Dec 2025

Omar Abel

Pesimo

8/10

Excellent

02 Dec 2025

Laron

Quick and easy check in!

Business

4/10

Poor

30 Nov 2025

PAIGE

Roaches in one of our rooms, no breakfast as advertised.

Leisure Family

6/10

Pleasant

30 Nov 2025

Christopher

Room was clean. Iron stairs had orange juice spilled and a kid had slipped with juice in morning. Breakfast was weak light coffee no aroma, one coffee cake that had expired. One blue berry muffin This place does not look very good to stay in the furture for me.

Friends_and_family Family

6/10

Pleasant

29 Nov 2025

Jennifer

The bed was super comfortable. Signs say travel lodge so it was a bit confusing to find and breakfast was just coffee and a granola bar

Leisure Family

6/10

Pleasant

27 Nov 2025

Rudy

We booked this hotel based on the offered breakfast, there was nothing but coffee and a protein bar as a breakfast option. There was no fruit, no danishes, no beagles, and no waffles. We have been to many hotels where this is the minimum breakfast offered in this case we feel like it was bad advertising.

Leisure Partner

6/10

Pleasant

25 Nov 2025

Dean

Small room, very little space in the room, and very small refregirator.

Leisure Family

2/10

Poor

24 Nov 2025

Allen

My room had roaches in. It would not ever rent it again.

4/10

Poor

19 Nov 2025

Mario

room and amenities

Business_and_leisure Family

2/10

Poor

19 Nov 2025

Diza

I have tried to report this motel numerous times. There’s a PROSTITUTION RING being ran there!!

Business_and_leisure Self

8/10

Excellent

16 Nov 2025

Michael

Yes, clean , attentive staff

Leisure Self

2/10

Poor

14 Nov 2025

leandro jr

This place needs total makeover. The stair to the upper level smells garbage urine. Front desk staffs need to be replaced with someone who has hospitality training, courteous and friendly. None of them qualified.
If I was NOT looking for a NOT so expensive place to stay for the night, I will NOT stay here at all.
The only reason I stayed here because I was NOT willing to pay for resort fee that big hotels charged, That's the only reason.

Leisure

8/10

Excellent

12 Nov 2025

Mechele

Great location

Leisure Family_with_children

4/10

Poor

10 Nov 2025

Evelyn

To much noise in the rooms

4/10

Poor

09 Nov 2025

William

Floor was dirty, lots of damage to the walls, bath tub will not fill, door lock had a missing screw and the deadbolt would not lock.

Was just very dusapointed with the room.

Leisure Self

10/10

Exceptional

02 Nov 2025

Lizet

First night our.door lock broke but as soon as i brought it to the staffs attention someone was fixing by the time I got back to my room. Great service!!!

Leisure Family

6/10

Pleasant

31 Oct 2025

April

The first room had no hot water in the bath rub. I was provided a 2nd room. For two nights the queen bed was a total of $169.00 but i was charged $259.00. This is $90.00 dollars extra. Can you let me what the $90.00. Was this a security deposit that should have been credited back. The room was left clean

8/10

Excellent

26 Oct 2025

walter

Overall pretty good. Great front desk when I arrived

8/10

Excellent

26 Oct 2025

Angela

Clean room | Staff | Air conditioning | Parking

Business_and_leisure Partner

6/10

Pleasant

24 Oct 2025

tom

The location is rough with local drug addict and homeless… not safety with out security presents

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Paul

Good

2/10

Poor

20 Oct 2025

David

Do not stay here! It's billed as a Howard Johnson's but is really a residential motel with staff from the casinos living there. The noise level is incredible, and we left in the middle of the night.

2/10

Poor

19 Oct 2025

Daniel

Worst place to stay ever

Shady hotel with homeless and druggies around all hours of the next. Door didnt fit the frame so light and sound came in all night. It was so sketchy that I had to sleep with my gun in my hand to feel safe.

Business

8/10

Excellent

19 Oct 2025

Erica

Worked well for me

The area was a little sketchy but it was a quiet, clean hotel room. Close to the casinos. Free parking.

Self

2/10

Poor

15 Oct 2025

Kwan

There roach infestation in the room. Tv wasn't working. One lamp was missing a lightbulb.

Leisure Family

10/10

Exceptional

13 Oct 2025

Heather

The room was clean, the staff friendly and the bed was very comfortable

Leisure Partner

10/10

Exceptional

13 Oct 2025

Heather

The staff was very nice and friendly. The location to the casinos and freeway was great. The room was clean and when asked we got the room cleaned no problem! Thank you for everything. We appreciate you all

Leisure Partner

2/10

Poor

13 Oct 2025

luis

Parking was OK, rooms are unsafe, dirty, tub/shower dirty, bed looked dirty, door is not aligned, paint is terrible. TV did not work. Breakfast was a joke. terrible smell. I will never ever stay there again. Homeless in a room?????

Business_and_leisure Friends

4/10

Poor

12 Oct 2025

Jackie

Very poor accommodation

Rooms in poor condition. Very noisy area. Unable to sleep due to noise from other guests, loud music and the traffic. Didn’t feel safe.

Friends_and_family Friends

2/10

Poor

06 Oct 2025

angelica

The rooms are dirty, bed and sofa have stains. The staff were terrible. The same day a check in I checked out, because of how dirty and the small that the room has was terrible. When I was trying to talk to a manager, so I can get refunded there was no manager in property. The front desk staff only provide with a number to call the next day and when I call the next day in the morning they told me again that there was no manager at the property. I call for a few day and no answer and when they finally answer the staff was very rude. I will not recommend this hotel. If I could get negative starts I will.

Business Self

6/10

Pleasant

04 Oct 2025

Daniel

Not bad. Needed a bed for the night and it worked.

Friends_and_family Friends

8/10

Excellent

03 Oct 2025

jennifer

It would be be a lot better to have a casino room on the bottom floor for guest to play and the rooms could be a little bigger for walkers or wheel chair access. Breakfast could of had proteins and not so much sweet stuff. Fruit and protein. Everybody was super nice and respectful. Thank you for the stay will do it again some day.

Leisure Family

2/10

Poor

03 Oct 2025

Tyler

The pictures online and the reviews seemed promising, but upon arriving it was clearly misrepresented. The front desk staff had no coverage while walking the property (not the employee's fault, they were clearly short staffed), but once they arrived they were pleasant enough.
However, the room itself was appaling.
I encountered three roaches within an hour of being there
The flooring was warped and cracked, creating a tripping hazard
The door handle mechanism was broken, allowing access to the wiring from the outside, and the battery pack was exposed inside
The towels had brown stains on them
The showerhead was not sealed properly and gushed water from the connecting joint
One of the desk lamps did not have a bulb
The caulking around the tub was brown and peeling
The seal of the shower surround was discolored and warped, with pieces of wall texture flaking off
The tub had no drain cover, and the drain itself was rusted
The entire room reeked of some kind of chemical fire

It truly felt like i was mistakenly given a room that was recently a crime scene and hadn't been repaired yet.

Business Self

4/10

Poor

03 Oct 2025

Sergio

This place needs a facelift and remodel upgrades

Clean bed and sheets, clean towels. No instructions on how to use the tv remote, I had yo call the front desk. I killed 2 Cockroaches in my room.

Business

2/10

Poor

29 Sep 2025

Joseph

Do NOT STAY HERE!!!!!

Room has bugs in it, door has a giant gap on top so AC worked on and off all the time and very noisy. Door transition was not smooth and cart wouldn't come over it. Breakfast is a JOKE!!!! Only bagged pastries and coffee, no juice in the machine, not anything close to a breakfast!!!! It was a Motorcycle weekend and the road noise was too much, we left after the first night and this facility would not give a refund for the other two nights I had paid for. This PLACE SUCKS!!!!!!!!!!

Partner

10/10

Exceptional

29 Sep 2025

Marco

Clean rooms with good hygiene,quality and price.

2/10

Poor

28 Sep 2025

Claudia

Cockroaches in our bathroom; someone walked into my room while i was resting in a bed. Their so called continental breakfast was a square basket with a few pieces of donuts/coffee cakes

6/10

Pleasant

28 Sep 2025

Susan

The room was fine though a chair would have been lovely so I didn't have to sit on bed.
The noise outsside from motorcycles was awful.....

Friends_and_family Friends

2/10

Poor

26 Sep 2025

Kalina

We were so disgusted by cockroaches that we tried to cancel before we even fully checked in. Owners refused to refund. 100% do not recommend.

6/10

Pleasant

25 Sep 2025

Paula

Definitely budget, but clean

Obviously a budget motel. Parking easy and free. Decent padding on mattress, and sheets were clean. Towels plentiful. Quite an old property, no surprise. This is a double property operating as Howard Johnson and Travelidge, all one building, one office (other closed). The windows are very thin, so noisy. Non-smoking room still smelled of smoke, like from other rooms or something—there but not all in the room. The breakfast was little bites muffins, granola bars, hostess mini danishes, just store bought, but it’s something to go. Felt fine for the price. Bring earplugs if traffic noise is a problem. Friendly staff, and seemed helpful.

Friends_and_family Family