Name: Nugget Casino Resort
Address: 1100 Nugget Ave, Reno/ Sparks, 89431, US

10/10

Exceptional

04 Aug 2026

Alena

The place was clean and the valet was only $10 dollars a day. The rooms were also very quiet and conveniently located one stop from the highway.

10/10

Exceptional

03 Aug 2026

Lorene

Every experience was beautiful with breakfast. The amenities were gracious and pleasant. Thank you for such hospitality.

10/10

Exceptional

03 Aug 2026

Jeffrey

We have stayed at the Nugget numerous times over many years. The hotel and staff are great. It convenient because you don't have to leave the property for food. Our typical evening meal is in the Oyster Bar. Unfortunately our waitress last night lacked any kind of knowledge or enthusiasm, she was barely there. Too bad as we have never had a bad experience, until last night. We will be back though. I recommend eating in the small area which offers Happy Hour from 4pm-6pm most days. Breakfast at Rosie's is a great stop! Until next visit Nugget!

6/10

Pleasant

03 Aug 2026

Glenn

This place is aged bad. The ceilings are low, the smoke is thick. The light switch in my bathroom was arcing and intermittent at best. The tiles in shower are barely held on. The shower was aged and had a black spot i thought was a hole. The toilet filled with super hot water and I thought i was crazy when my butt felt like it was getting hot. How does that even happen? The staff seems like they don't care about anything either way. At 7 am the junk yard next to the hotel started slamming big metal objects into big bins and making a huge racket of noise. It seems this place is full of mostly locals which is not a good thing. This place smells bad and you feel gross touching anything inside this place. They're spending millions on the elevators instead of inside the rooms? The price was decent, but this place is not what it used to be. Sad to see it being run into the ground like this

4/10

Poor

03 Aug 2026

Kaela

Hotel room was ridiculously dusty and smelled bad. I really hate complaining, but there was dust flying everywhere in the bedroom. Called housekeeping and they offered to 'refresh the room' - housekeeping came in and sprayed the carpet with a spray bottle and left me with a hand towel to wipe up the dust. Thankfully it was just one night, but this hotel can do much better!

10/10

Exceptional

03 Aug 2026

Alma

Very good

6/10

Pleasant

03 Aug 2026

Dale

Sketchy self parking so we used the valet

2/10

Poor

03 Aug 2026

Yancy

The shower have little to nothing if pressure in the fifth floor. I was able to shower with drops pretty much

10/10

Exceptional

03 Aug 2026

Lee

Good place but room service is slow.

4/10

Poor

03 Aug 2026

Jolaine

We stayed in the casino tower. Rooms are not the nicest, but ok being we just needed somewhere to rest since we were in town for a baseball tournament. The air conditioning was a bit musty…but did the job until our last day and a half. I walked into cigarette smoke smell and ended up not being able to use our air. We tried again after returning for the day and still the smell was still coming out of the vents. I contacted the front desk. They offered to get us a new room, but we were on a schedule and didn’t have the time to make the move. I asked for the manager and when I did, I was disconnected. I wasn’t expecting our entire stay to be comp’d but some sort of compensation would have been the right thing to do. My poor son ended up with burning eyes and nose. He ended up getting 3 bloody noses from the way the air was! Unfortunately we were right next to the elevator and heard it going up and down all night. Also, a lot of transient traffic maybe due to being next to the freeway. I did enjoy the gym amenities and the kids liked the arcade and pool.

4/10

Poor

03 Aug 2026

James

Hotel operator hung up on me when I ask for a late check out

4/10

Poor

03 Aug 2026

Blanca

Sheets and towels were good.
You can find good food and parking
We didn't use neither the casino nor the bar service

10/10

Exceptional

03 Aug 2026

maribel

Good very nice! Good job

10/10

Exceptional

02 Aug 2026

Lisa

Clean, comfortable bed, good water pressure in the shower and affordable. We enjoyed our stay.

10/10

Exceptional

02 Aug 2026

Monica

Great place definitely will be back …

10/10

Exceptional

02 Aug 2026

Kimberlee

Comfy beds

2/10

Poor

02 Aug 2026

Braulio

No fueron a limpiar ala Abitacion el aire no servía de la Abitacion lo reporte nunca fueron a silicio se el problema fue mala la atención y la limpieza muy mala también

4/10

Poor

02 Aug 2026

Flor

The front desk employee was great. The bed was comfortable. However the room was dirty the bathroom had hand prints in the mirror the towels had stains

10/10

Exceptional

02 Aug 2026

Jojit

Clean room, staff are very helpful and nice. Definitely need more disabled parking

10/10

Exceptional

02 Aug 2026

Eric

Received free upgrade

6/10

Pleasant

02 Aug 2026

Cynthia

Convention happening, so very crowded. Some of elevators were down. Long wait. Renovations underway so will improve in time.

2/10

Poor

02 Aug 2026

Rebecca

When we pulled the blankets back to go to bed, there was a THC vape in the bed. We requested the bedding to be changed and they told us they were short staffed and it would be 1 am before they could assist. They gave us the option of changing rooms which we had family sleeping or to change the sheets ourselves. So we changed them. The \"clean\" sheets they gave us were stained. Spoke to the assistant manager in the morning. He agreed to refund us and put notes in the system but we had to contact Expedia because we booked 3rd party. When we contacted Expedia, the hotel declined to refund us. Will NEVER stay at the Nugget again!

10/10

Exceptional

02 Aug 2026

Manuel

I was on the 23rd floor. It was definitely quiet. I got good. Rest the sheets. Everything in the blankets were clean nothing smelly it was excellent. I was very happy. I slept like a baby. I would definitely go back and I would definitely use this app so it was a wonderful star.

8/10

Excellent

02 Aug 2026

Debra

We stayed on a Friday & Saturday night. Probably won’t be happy with that. It was a very long walk from the parking garage to our room in the resort tower. The first snafu was with the elevator we did not know we had to scan our key to select our floor for our room. (No one told is at check-in.) We rode up and down this elevator several times till another customer showed us how to do. It We also chose the resort because we thought it would have great adult atmosphere, especially at the hot tub and pool. However, when we went to relax in this area, it was like the local YMCA there were children running about everywhere at 9 o’clock at night. The Jacuzzi was being used as a giant bathtub for lazy moms that gigantic pool was wall-to-wall people it was not relaxing nor accommodating. The room was clean and comfortable However, we receive no Maid service between Friday and Sunday and we were unable to even get extra pods for the Keurig coffee maker. This forced us to go to Starbucks where I was charged over $10 for an iced vanilla latte, which is over and above the price at local Starbucks. Overall, it was OK, but this hotel seems to be geared towards families with lots of .children. I think I might try a different casino resort the next time we go to Reno.

10/10

Exceptional

02 Aug 2026

Yolonda

Our room was roomy the bed sleeps very comfy. The parking was very chaotic we are up here in Reno and it's very busy. We enjoyed our stay at the Nugget Resort.

6/10

Pleasant

02 Aug 2026

Karen

We couldn’t use the pool, was not available.

2/10

Poor

02 Aug 2026

Alexis

Got a non smoking room just for it to smell like smoke. Called down to the front desk and was offered “we can send house keeping to spray the room with febreeze” as if that would help! The hallways didn’t smell of smoke so it definitely was that someone had smoked in the room prior. We left after only 2 hours due to a massive migraine. Definitely wouldn’t recommend staying there, and if you do don’t go through Expedia because it is hard as hell to get your money back.

6/10

Pleasant

02 Aug 2026

Joseph

The hotel and Casino were go. Your typical type of big Casino. Food was good. The sports betting was alittle small and not very accompanying. Plenty of parking. Staff was good and helpful. The issues were the rooms and crap ice machines. Room outdated and not very clean especially behind the TV and cabinet area. Shower didn't drain very well either. Had to go to several different floors to get 1 thing of ice.

4/10

Poor

02 Aug 2026

Sang

With review of 8.0 from expedia, I was expecting an above expectation, but the room smelled and the bed not made clean and a few places of broken amenities(including noisy fan)...

Parking lot location was impossible to find from within the building.. More signs would be needed.

4/10

Poor

01 Aug 2026

Arabella

This was an okay experience. The property is not well thought out. Our room had nicely made beds but was very dusty, with cloudy mirrors. The sheets were a bit like sandpaper, as was the toilet paper. It does not come with free parking unless you're up for a nice walk.

10/10

Exceptional

01 Aug 2026

Angel

Staff was friendly and informative.

4/10

Poor

01 Aug 2026

richard amos

They had a car/drag race event taking over their entire surface parking lot. This caused their parking garage to be completely full, and the only alternative they gave me was to find street parking in the local neighborhood. Well the the local neighborhood is just interstate 80 on/off ramp and very very dodgy. at a minimum some sort of warning before arrival or the ability to cancel my reservation without a charge. I got neither and the staff there just shrugged and said there’s nothing they could do about it. The Nugget is my go to whenever I’m traveling through reno which is usually a few times a year. They just lost me as a customer.

6/10

Pleasant

01 Aug 2026

Bernard

Room was big but smelled like cigarettes, barely any staff.Unless you pay for valet you have to walk far to the garage that has no elevator to go up or down

10/10

Exceptional

01 Aug 2026

Richard

stay was amazing thanks Nugget

10/10

Exceptional

01 Aug 2026

Maria

Staff was friendly & helpful

10/10

Exceptional

01 Aug 2026

gregg Robert

Very nice

6/10

Pleasant

01 Aug 2026

Alexander

It’s fine. Smokey Reno Casino hotel. Bizarre people everywhere and no housekeeping unless you ask and when I asked it was very poor they just made my bed very sloppily like almost comical.. the same sheets, stiff under the sheets, didn’t change my towels just them on the ground and left my trash can full. Bizarre. But, it’s also pretty chill.

10/10

Exceptional

31 Jul 2026

Melissa

When we checked into our room, it did not feel cold. We lowered the thermostat and waited an hour. It did not improve so we told the front desk and they graciously changed our room. The second room was nice and cold. Bed and pillows comfortable, pool and jacuzzi nice. Had a wonderful steak dinner at their restaurant, Anthony’s Chophouse…good food and wonderful staff. We would definitely recommend this place!

6/10

Pleasant

31 Jul 2026

Lauren

The price was awesome, the room was in need of an upgrade. Carpet was ratty and the shower was small. And we could hear the neighbors. But, overall, it was good.

2/10

Poor

31 Jul 2026

Vicente

Shower did not work, toilet was was covered in feces

8/10

Excellent

31 Jul 2026

Roland

Better than I expected. Having stayed in several casino hotels previously this one I would go back to immediately

10/10

Exceptional

31 Jul 2026

Ronald A.

Upon checking, the room assigned had a broken safe, and bathroom faucet, however the front desk clerk changed to another room when we requested.

4/10

Poor

31 Jul 2026

Elvia

Rooms are dingy, everything was malfunctioning. Safe and room phone were not working, bathrooms are falling apart and was very outdated, cracks on tile and floor!

4/10

Poor

31 Jul 2026

Jennifer

My stay was thumbs down 👎

10/10

Exceptional

30 Jul 2026

Thomas

Had a good time at this place!!

10/10

Exceptional

30 Jul 2026

Pieper

The staff are so accommodating. Love the Nugget

8/10

Excellent

30 Jul 2026

Marianne

Price was very good. Pool water was yellow so I didn’t go in. I felt the water and it felt heated nicely. I stayed 4 days and no housekeeping but found out night before leaving you have to special request it. No signs posted and front desk doesn’t tell you. Anthony’s chophouse was nice but quite pricey. My filet was pretty good and nice and thick.

8/10

Excellent

30 Jul 2026

Steve

nice rooms

10/10

Exceptional

29 Jul 2026

Diane

gret time clean

6/10

Pleasant

29 Jul 2026

Lisa

Room was ok, but you could still smell cigarette smoke, which wasn't pleasant. The tub drained very slow. Also, the pool was VERY cloudy/dirty. Disappointed. Front desk staff was very helpful and friendly.

10/10

Exceptional

29 Jul 2026

Teresa

Totally satisfied with our stay. The food was good. The staff was very friendly and helpful and the entire facility was very clean. We’re so grateful.!

6/10

Pleasant

29 Jul 2026

tony

I just did not fill the help was there maybe lack of clients after all it was good

6/10

Pleasant

29 Jul 2026

scott

Was charged $45.00 Resort Fee at check-in. No prior advisement was given. Will never stay a Nugget again. Terrible Parking.

8/10

Excellent

29 Jul 2026

Amy

The stay was great overall and the room was satisfactory. The only real issue we ran into was that the shower flooded the bathroom unless we piled towels around the base to stop the water from leaking out. Other than that one inconvenience, I really enjoyed our time there!

6/10

Pleasant

29 Jul 2026

Michael

Price advertised did not note mandatory “resort fee” of almost $50. Also room needed maintenance- bathtub did not drain and toilet valve barely worked. Room was large with nice furnishings.

10/10

Exceptional

29 Jul 2026

Jo

Staff are all very friendly throughout the hotel and Casino. Clean establishment with comfortable beds, COLD A/C and good food.

2/10

Poor

28 Jul 2026

Alexandra

The Room smelt like a dirty musty room even though we requested a non-smoking room. There was absolutely no air circulation at all, extremely muggy and suffocating. The gaming floor was tiny and filled with smoke, one of the worst I have been too. There is no air coming in or out of that place. The restaurants had extremely long wait times and we saw full bowls of food left at tables in the dining area where the food looked inedible. We ended up ordering a Domino's pizza because there were no better options. The lighting in our room was dim, there were only 3 lamps. Overall it was just poorly lit, stuffy and uncomfortable. Right when we walked in the smell was like dirty carpets plus chemicals. I would never stay here again, I would rather just stay home.

8/10

Excellent

28 Jul 2026

Guadalupe

It took a wh

8/10

Excellent

28 Jul 2026

Manuel

Good cuality for the price im in this hotel for ever its good thanks

10/10

Exceptional

28 Jul 2026

Oswaldo

Nice clean rooms

6/10

Pleasant

28 Jul 2026

Gilbert

I got a non smoking room and when I walked in the room smelt like smoke. Hot tub in my room was not working. Bed was comfortable.

Partner

8/10

Excellent

27 Jul 2026

Carrie

There’s only one towel each in the bathroom at the hotel so we had two towels. The fact that you charge people for $10 for valet parking when they just paid how much money to stay at your hotel shouldn’t you just add that into the price of renting the room? breakfast now Rosie‘s café not that there’s anything wrong with it. It’s absolutely beautiful inside but the food you don’t offer much. Some people want waffles and pancakes not just waffles and some people have food allergies. Staff was decent the bar you cannot order anything from the bar unless it’s after four otherwise you’re pretty much just drinking beer or cheap alcohol. The good alcohol is only served after 4 PM and this is coming from a hotel in Reno. the room was clean, but the bed was uncomfortable other than that my husband had a hard time sleeping on it because it was a little harder than expected. There wasn’t much cushion to it other than that I guess we had a pretty good stay.

6/10

Pleasant

27 Jul 2026

Maura

Yes

10/10

Exceptional

27 Jul 2026

James

The room was very clean and the bed was very comfortable.

10/10

Exceptional

27 Jul 2026

Linda

Room was clean. The bath tub had issues which I reported to the Manager when leaving

10/10

Exceptional

27 Jul 2026

Stephan

I left a pants and a shirts. Is it possible for them to send me?

4/10

Poor

27 Jul 2026

Mark

Friday and Saturday are the busiest to buy food later in the day. An hour wait. At island grill. Rosie’s have the best food.

10/10

Exceptional

27 Jul 2026

Jennifer

Fantastic experience would stay here again!

10/10

Exceptional

27 Jul 2026

Jesus

Good

6/10

Pleasant

27 Jul 2026

Kelly

We arrived at 8:00 pm and were told that our room was dirty so they changed us to another room. We had requested an ADA complaint room and did not get one. It took forever to find parking and get a luggage rack.

There was a huge lack of staff so nothing could be done quickly. Just paying for our meal in the cafe took 20 minutes.

6/10

Pleasant

27 Jul 2026

Katie

The pool was very merky and smelled terrible and bc it was inside it was very stuffy. The room was so dark and smelled like mold with no fan in the bathroom. You could hear conversations from other rooms while in the bathroom. The sheets had a lot of dark stains on them and the fridge was so small it could only hold a couple of water bottles so if you get a to go box from a restaurant it will not fit in there and the food will go bad.

6/10

Pleasant

26 Jul 2026

Brittani

The room was ok. Our shower did not drain properly. The pool was nice but it was incredibly crowded. Overall it served its purpose and we were able to shower after a softball tournament and get some rest. The walls in Casino tower are thin and we could hear the neighbors kids talking and squealing in the evenings.

8/10

Excellent

26 Jul 2026

Kimberly

So the staff told me check in time was 3PM when the sign said it was noon. The walls are thin so I could hear every shower, flush and TV show. The taps in my water were reversed so the hot water came from the blue side and the cold water came from the red. Also my scenic view was a industrial train yard with a mountain of metal recycling pile. Even still everything was basically all right. The housekeeping brought me double blankets, thanks.

8/10

Excellent

26 Jul 2026

enrique

This was just a quick overnight stay for a concert at GSR. The price was reasonable and the room was clean and nice. The staff we encountered were pleasant and we really had no issues. Free parking is always a plus, but it's a bit of a walk. We like the Nugget for quick stops. Starbucks is way overpriced. You are better off putting money towards the weekend bloody Mary bar. We will be visiting again.

8/10

Excellent

26 Jul 2026

Lorenza

The room was clean.

8/10

Excellent

26 Jul 2026

REY

Please be aware that the Nugget casino hotel is located in Sparks City. If you are sensitive to noise while sleeping, you may want to avoid staying there, as it is situated next to a freeway on one side and a busy train loading company on the other.

Also the parking lot on east side with multiple floors has an unpleasant odor to pee.

Family_with_children

4/10

Poor

26 Jul 2026

Danielle Nicole

Cigarette smoke smell in the kids arcade/ perhaps moving the kids area would be helpful. Mike at the bar is very rude. Room and whole building needs cleaned, dust everywhere/ thick layers on the carpet behind door/ look to never been cleaned. Stains and burn holes in bed sheets. Shower walls & grout have pink slime/ need scrubbing. Parking options are awful unless you are a club member or pay valet fee. Swimming pool walls/ tiles look like they haven’t been cleaned in over a year. For this price the owners and staff could do better! Last time I’ll stay here!

8/10

Excellent

26 Jul 2026

Preston

Staff was great, room was nice and clean. 2 light ulbs flickered but thats not a big deal, pool was smaller than we expected but still nice. Very crowded as expected for a hot summer weekend. Overall great

2/10

Poor

26 Jul 2026

Michael

The room had an unpleasant odor. It was next to a very noisy elevator The food at any of the restaurants was bad. I would personally never stay at the Nugget again. Even the casino was sorry. Not enough table games. Never ever ever ever again!

6/10

Pleasant

26 Jul 2026

Corey

While the room itself was fine, it is outdated and I was on the highway side of the Casinos Tower so had the building spotlight beening up at my room and the highway noise was loud despite some muffling from the AC luckily. Shower didn’t drain properly and the water is cloudy. Even the indoor pool water was cloudy and suspect as to how clean it was, or wasn’t. Limited table games but certainly had plenty of slots and arcade games.

8/10

Excellent

26 Jul 2026

Melanie

The room was nice. It’s an older hotel and it shows in the rooms but for the price I can’t complain. It was clean and had enough space for my son and I. We only stayed one night as we were going from Utah to Modesto and needed a night to rest. The staff were very friendly and professional. We will stay there again.

4/10

Poor

25 Jul 2026

Carol

Shower was horrible
Coffee pot didn’t work
Service for clean towels and trash didn’t happen

2/10

Poor

25 Jul 2026

Luis

They make extra charges and they make up excuses like. Oh you probably bought something from the gift shop or the restaurant. I only paid to stay 1 night and never purchased anything else from the hotel. When I was checking and getting my truck I noticed they stole things from the back of my truck, when I called security they said they couldn’t do nothing because they don’t have security cameras. At the end they didn’t solve any of my issues and left with a very unfulfilling experience.

10/10

Exceptional

25 Jul 2026

Dane

staff all over was nice. front desk not as much. wish more/better bathroom supplies...shampoo lotion.

8/10

Excellent

25 Jul 2026

Mark

Convenient, clean and reasonably priced. Would stay here again.

10/10

Exceptional

25 Jul 2026

Arturo

It is not bad, for people who are easy-flow.

10/10

Exceptional

25 Jul 2026

Brian

Staff went out of their way to help us with a glitch in our reservation

10/10

Exceptional

24 Jul 2026

Omar

👍

8/10

Excellent

24 Jul 2026

Freddie Isabel

The staff was great and the elevator was fast, my baby acted like it was an amusement park ride. The parking was convenient for where our room was located.

The only issue was that the room itself smelled of smoke even though we were in the casino tower and it was on the other side of the hotel. The smell wasn’t in the hallway, it was specifically in our room. I am not sure if any other rooms smelled that way but it was a strong smell as soon as you opened the door.

Family_with_children

6/10

Pleasant

24 Jul 2026

Melissa

Room was clean and well stocked. We were in the older casino tower on floor 23. Outside temps were over 95. A/C in the room was not working properly and it got pretty warm during the night with the unit supposedly running on high on the coldest setting.

10/10

Exceptional

24 Jul 2026

Cesar

Amazing clean respectful

10/10

Exceptional

24 Jul 2026

Cesar

Awesome rooms very nice rooms.

4/10

Poor

24 Jul 2026

Cindee

The room itself was ok, but the bathroom was very dirty & smelled, there was mold on the inside of the shower liner. The pool was very murky, there was algae on the hot tub stone, and the lounge chairs outside were very worn & dirty. Will not ever stay there again.

10/10

Exceptional

24 Jul 2026

DANIEL

Clean room, excellent staff. Business trip and perfect to relax in between work days

10/10

Exceptional

23 Jul 2026

Theodore

Great perks, awesome pool, short lady was awesome at keeping the rules at the pool

8/10

Excellent

23 Jul 2026

Cheryl

We waiting all nite for drinks we even went to the bar and still no service when we final received are drinks he charged us..we spent a lot of money that night we should not have to wait or PAY for drinks when we spend alot of $..
NEVER AGAIN!

10/10

Exceptional

23 Jul 2026

Stefani

We arrived around 8-8:30pm on a Thursday and there were not any food options available and they only had one bar open so we sat down and waited 15-20 mins just to order a drink.

10/10

Exceptional

23 Jul 2026

Elida

The nugget is always a nice hotel, clean and spacious rooms, all amenities are fantastic.

4/10

Poor

23 Jul 2026

Elizabeth

Made reservations for casino tower and they put me in a resort tower, problems with the sink or toilet flooding on 3 stays I had, they need to mobilize cart casino and resort tower is far for some people to walk to enjoy themselves casino and restaurant side

10/10

Exceptional

23 Jul 2026

Anna

Room was big, very nice, clean bathroom, with comfortable beds and view. Rosie's restaurant in a hotel is great, tasty food, not that expensive. Kids were having fun at the pool.