Name: Days Inn by Wyndham Reno
Address: 4001 Market Street, Reno, 89502, US

4/10

Poor

21 Jul 2026

Aaron

Very poorly run facility with no amenities - no shuttle to airport nor breakfast service. Room didn't even have chair by desk.

Self

10/10

Exceptional

21 Jul 2026

magaly

Muy limpio, la persona encargada muy amable y cordial.

Family_with_children

10/10

Exceptional

20 Jul 2026

Jesse

Super close to the GSR and the airport

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Chasity

The inside of rooms were clean and very nice. The outside needed a little work. I believe this is in progress like the pool is being repaired. Staff friendly and helpful.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Mike

The only issues encountered was the re-paving of the roads in front of the hotel, which obviously weren't the hotels fault. Thought the neighbors might be a little loud, but once in my room I heard nothing. This was one of the best priced hotels on my trip, and I would definitely re-book here again if I'm ever in the Reno area.

Self

10/10

Exceptional

19 Jul 2026

Xiaojie

Clean room , friendly service

Friends_and_family Family

4/10

Poor

18 Jul 2026

Judith

Although the desk clerk was nice, the facility was poor. A bare thin sheet on the bed, only 1 towel and 1 washcloth, no TV remote and the front desk doesn't the phone. Also lots of men hanging around the property. Note: we went to the desk and got towels and a remote...which was missing buttons.
Won't stay at a Days Inn again.

Partner

6/10

Pleasant

15 Jul 2026

Patricia

Location was scary and I didn’t want to venture out at night. Front desk staff were helpful and friendly.

Self

4/10

Poor

14 Jul 2026

James

Well this experience was one for the books. The advertisement was complete opposite. They don’t have daily housekeeping as they said. The hotel deposit was double what it said. And they kept $3. Lol I checked in and they gave me a key to a room that wasn’t cleaned yet. The maid was next door and told me she would get to it “eventually.”
So I returned a few hours later and the room was cleaned…so I thought.
The same sheets & comforter that were on the floor when I first walked in at check in were out back on the bed. I know this for fact because I put a small mark with washable marker on the corner of each sheet and comforter. The sink was still not cleaned. So I bought cleaning products and cleaned it myself. Upon telling the person on staff, he was kind about it. Literally the only pleasant thing about this stay, he gave me brand new sheets and pillow cases.

Self

10/10

Exceptional

13 Jul 2026

Mary

Enjoyed my stay there very much

Self

6/10

Pleasant

10 Jul 2026

Paul

Comfortable King bed. There's only one vending machine and ice area although numerous signs said \"follow the arrow to\" but none there. TV remote was inoperable, not usable when I arrived. Comfortable bed, good sleep.

Self

4/10

Poor

08 Jul 2026

Dino

EXPEDIA SHOULD NOT RECOMMEND A HOTEL WHILE THERE IS RENOVATION GOING ON.
Terrible property to spend a night. Small room, very inadequate bathroom and shower.
It’s next to the highway, more like a truck stop so many 18 wheelers, construction material visible, dumpster and pallets, not a safe location. If you need a clean, safe and comfortable check it out before booking. Doesn’t deserve more than 1 star.

Family

6/10

Pleasant

08 Jul 2026

James

No shampoo or body wash in the toilet.
Provided coffee not good.

Self

2/10

Poor

07 Jul 2026

Nick

It was so dirty and scary that we had to go elsewhere. How this property is a piece of .... for hospitality.

Partner

6/10

Pleasant

06 Jul 2026

Mark

Ok

Family_with_children

4/10

Poor

06 Jul 2026

Tessa

Stay should have been cheaper. Shouldn't be more than $60 a night. I think I paid $375 for 3 night. Way too much!! Other hotels were even more because it was the weekend. Which is ridiculous and not right. The only good thing was that I didn't have to wait for deposit refund because it was cash and was returned to me at checkout. Bathroom door wouldn't latch, door hooks falling off door, and only 2 towels for 3 nights for 2 adults and 2 kids. Felt like the office was cutting deals with patrons that stay there regularly.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Amanda

Hvvnutdxc g6ujncf ttfvjkn

Friends_and_family Friends

2/10

Poor

06 Jul 2026

James

This property is supposed to be under renovation. The room had problems with electricity, come on go off, come on and go back off. This went on for a while before it came on for the remainder of that evening (4th of July 2026) horrible; The room I was in #123 no television; sink had a problem backing up; the bed frames were too big for the mattress, therefore each time you get out of bed you hurt your leg on the frame; there are no telephones in the rooms; the late night staff was very rude, while placing my complaint he said “I don’t know what to tell you” and slammed down the phone.

Partner

10/10

Exceptional

05 Jul 2026

Yesenia

The ac was AMAZING

2/10

Poor

05 Jul 2026

Philip

This was the worst hotel I've ever stayed in. We stayed for 2 nights while moving our daughter back to Colorado. The hotel was in no way a reflection of the grossly outdated pics. It seemed to be overflow section 8 housing. It was in a bad a area with an obvious homeless presence. First time I've ever worried about my vehicle being broken in to
Expedia site said they offer continental breakfast they didn't even have coffee said it had a pool it didn't. And the topper to this disaster was after checking in on day 1 there was a homeless man peeing on the front doors. When I told the front desk clerk he said we can't do anything about it and when I complained about not being told the room would not be serviced he said you booked through Expedia complain to them. AND after complaining to Expedia I did get a credit bur I told them this hotel should be removed from their site and I welcomed a phone call but nothing further has been done. My husband and I are retired cross country truck drivers we've seen some pretty rough places throughout the country this was by far the worst!

Partner

2/10

Poor

05 Jul 2026

herminio

My family and I stayed here for 3 nights and they did not clean our room once I complained to the front desk and he told me we needed to request 1 upon so I did but even after that THEY DID NOT CLEAN OUR ROOM. I had to go back to the front desk and ask for towels. microwave did not work, bathroom door was broken. These inns used to be better. Will not stay here ever again.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Jose

The room we got had Roches and bed bugs
There was dust and paint on the floors . Unfinished paint and paint peeling off the walls . There was exposed electrical junction boxes . Toilet did not work properly
The fridge had left over rotten food. The TV did not work. And lamps were missing bulbs .

Friends_and_family Family

2/10

Poor

05 Jul 2026

Philip

This was the worst hotel I've ever stayed in. We stayed for 2 nights while moving our daughter back to Colorado. The hotel was in no way a reflection of the grossly outdated pics. It seemed to be overflow section 8 housing. It was in a bad a area with an obvious homeless presence. First time I've ever worried about my vehicle being broken in to
Expedia site said they offer continental breakfast they didn't even have coffee said it had a pool it didn't. And the topper to this disaster was after checking in on day 1 there was a homeless man peeing on the front doors. When I told the front desk clerk he said we can't do anything about it and when I complained about not being told the room would not be serviced he said you booked through Expedia complain to them. AND after complaining to Expedia I did get a credit bur I told them this hotel should be removed from their site and I welcomed a phone nothing further has been done. My husband and I are retired cross country truck drivers we've seen some pretty rough places throughout the country this was by far the worst!

Partner

2/10

Poor

29 Jun 2026

Armida

TV remote wasn’t working. The other room TV is broken and bathroom door can’t locked

Family

8/10

Excellent

29 Jun 2026

Kenneth

We stayed in Room 109. Everything was clean, well stocked, and the staff were amazing. The only down fall was that in the photos it shows a breakfast bar. We're pulling a trailer and staying in places with breakfast helps us to get on and off the highway without the stress of navigating the trailer. There was no breakfast! Our trailer and truck did stay safe and that was a blessing also.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Janet

Dirty, room light did not work, and a questionable part of Reno.

4/10

Poor

26 Jun 2026

Dino

EXPEDIA SHOULD NOT RECOMMEND A HOTEL WHILE THERE US RENIVATION GOING ON.
Terrible property to spend a night. Small room, very inadequate bathroom and shower. $140 per night?
I will never ever again book a hotel through EXPEDIA. Inspect the property you represent before offering it to loyal customers.

Family

8/10

Excellent

25 Jun 2026

Sheila

The room was clean, air conditioner worked great and spacious parking. The staff was friendly and helped with any issues

Family

8/10

Excellent

25 Jun 2026

Cynthia

Room was clean. Convenient to Reno Airport.

Staff was helpful.

6/10

Pleasant

25 Jun 2026

Deanna

The staff were very friendly and helpful. Every time we turned on the air conditioning, we could smell marijuana. All in all, it was an ok experience. The bed was comfortable.

Partner

6/10

Pleasant

24 Jun 2026

Kim

No pool. Lots of constructions.

4/10

Poor

22 Jun 2026

Robert

Yes

Partner

6/10

Pleasant

22 Jun 2026

Cynthia

Old facility. Rooms are clean. Convenient location near Airport. Staff very helpful

2/10

Poor

21 Jun 2026

Kayla

Shower and sink both had leaks and every time we would turn it on water would spray everywhere. Not coming from the head of the sink or shower coming from a pipe. Paper towel holder was stripped from the wall wouldn’t even hold toilet paper on it. Someone else hair in the shower. Some nasty substance on the shower curtain. Told someone at the front desk and the person that brought tiles and they wanted to fix it at 11 o’clock at night when we just got back from the baseball field and needed to sleep. No one ever came to the room to clean. Burn marks on our bedding. Fridge was dirty. Charged us for our room and authorized another 260.00 that is still being held even though we checked out!!!!! We have payed double for

2/10

Poor

19 Jun 2026

Ryan

The A/C did not work in the room. We were told there was nothing they could do, so we slept miserably because it was so hot. The pull out mattress was so old that you could feel each of the individual springs pressing into your back and there was a live huge moth sitting on the bathroom counter when we arrived in the room.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Rosemarie

The room was \"somewhat\" decent, the property needs major work. It was an uncomfortable feeling with some of the people there, didn't know if they were guests or not, I didn't feel very safe.

Partner

10/10

Exceptional

19 Jun 2026

Tama

It awesome

Partner

8/10

Excellent

17 Jun 2026

Tammy

It was just very hard to get to from that CRAZY highway system! Staff was great though.

Partner

10/10

Exceptional

17 Jun 2026

Adrian

Everything went well had a good night sleep

Self

6/10

Pleasant

17 Jun 2026

David

Externally it's shabby, but my room was updated and clean. Pool was out of service, TV wouldn't work, and coffee maker needed a filter holder. I will find a different hotel for my next trip.

Self

4/10

Poor

14 Jun 2026

Angelica

Room was full of ants and when we asked to be moved rooms they did not accommodate us. Instead they gave us a spray to kill the ants ourselves

Partner

2/10

Poor

11 Jun 2026

Maria

Over all experience was terrible, from the moment I walked in. The guy at the front desk directed me to a kiosk to check in virtually… so I wondered why he was even there..
at the kiosk the guy checking me in virtually tried to charge me an xtra 60 dollars. When asked about the cost he couldn’t give me a straight answer. And we went back and forth until I was able to pull up Expedia receipt, at which point he just took the xtra charge off and ignored my question about why he was trying to charge me more in the first place.
Fast forward to my room. Immediately when I open the door I see that BOTH beds have huge stains on the bedding. I take one step in and can feel dust and sand under my feet, I can hear with every step the scratching on the floor from the layer of dirt on the floor. I look over and see that the mirror is dirty and practically falling off the wall. At this point I step back out and go immediately to the front office. Once I get there the guy upfront tries to tell me the room is clean, and the stains are permanent so there is not much he can do… to this reponse immediately request a refund which he denies, as according to him the room is clean… mind you I have a full video of me entering the room… he then tried to give me another room, which was also dirty and with coffee stains on the walls and food under the desk.
This place should not pass health inspection!

Family_with_children

2/10

Poor

11 Jun 2026

Fiti

There are better options

2/10

Poor

10 Jun 2026

Jeffrey

I called Days Inn Reno Monday afternoon to cancel my reservation at exactly at 3:19 PM, the minute I learned that the airline had made me miss my connecting flight to Reno.

You said \"unfortunately, there’s nothing else we can do in this case.\"

So, I am giving you poor review, because unfortunately, there’s nothing else I can do in this case.

4/10

Poor

01 Jun 2026

Francisco

Rooms smelled like pot. Had to get 1 room switched. Pool was not in service.

Family_with_children

10/10

Exceptional

01 Jun 2026

Mona

Room was clean, Staff was very nice and helpful, air conditioning was good and so was parking.

Partner

6/10

Pleasant

28 May 2026

Larry

Cheap motel close to airport.

6/10

Pleasant

27 May 2026

Kristin

Checking in is now done with a computer screen and there is an actual person going through the process with you.

However the hardware failed to scan my license three times and we started over three times. Took way too long to resolve and I was disappointed with the system.

Self

4/10

Poor

27 May 2026

Beverly

Did not like the check in process with the person in the kiosk. Very difficult to understand.
Expedia noted a continental breakfast but there was no food.
Room was very clean.

Family

4/10

Poor

25 May 2026

Matthew

Check-in via kiosk w/ remote employee is annoying. Room is decent, but the condition of the property and surrounding area is poor. My family felt didn't feel safe and we immediately checked out to find a new place to stay. It was not apparent if there was staff on site.

Friends_and_family Family

4/10

Poor

24 May 2026

Sharon

Had ants and spiders in the room. The check in process was done by talking to a video call, no live person there. The room was not very well maintained, and the outside was run down. I didn’t feel very safe staying there by myself.
One of the employees did greet meet, which made me feel safer.
Air conditioner did not get very cool.

Self

2/10

Poor

23 May 2026

kelly

Never Again. It was to completely rundown.

Self

4/10

Poor

18 May 2026

james

The pictures on the booking page are not the actual location, and it's no wonder. The whole place is under complete construction, and it's a huge mess including the wonderful view of the trash filled pool. Although the room itself was clean, there was still drywall texture on the shower tile and the bottom of the tub flexed which was odd for a steel tub. The interior swing lock was broken and missing half of the latch, and only the handle lock worked. If I had not been so exhausted and taken so long with the concierge on the screen to check in, I would have canceled and moved on

2/10

Poor

14 May 2026

Lora

The air and heat worked, the parking lot was in a sketchy area, dirty, no hot water in the shower. No breakfast, did not the like the kiosk

8/10

Excellent

14 May 2026

Adolfo

Close to local restaurants.

Friends

6/10

Pleasant

13 May 2026

Kathleen

The room itself was clean and comfortable but the location in a rather sketchy neighborhood and the front desk was entirely virtual. The room was way overpriced.

Partner

4/10

Poor

11 May 2026

Lori

No staff onsite. Poor internet connection for the Check-In/Check-out Kiosk made check-in a challenge. Room wasn't that clean. The hotel is in a good location and has decent ammenties and pet area.

Pet

6/10

Pleasant

08 May 2026

Peggy

The room was very sparse , no comfortable seating . Never saw any employees. Just the computer screen staff that checked me in and out. Not very personable in my opinion.

Self

10/10

Exceptional

08 May 2026

Kathleen

Clean room staff pleasent parking could be better

Friends_and_family Friends

4/10

Poor

06 May 2026

Carla

Very run down. Safety and health issues : extra safety lock on door did not work. Tub/shower drain had standing dirty water. First room was dirty, bed linens were missing, phone did not work. Moved to Second room, was a bit better but had the lock and shower issue. Emailed company about issues and asked for a one night stay refund because of poor conditions. Reply stated they would look into issues , did not address refund and no name or contact at end of reply. Emailed back to them and have not received a reply. For a cost of 200+ a night , this was extremely disappointing and would never stay again. Will not ever consider a Days Inn by Wyndham again. Website pictures are very misleading.

Friends_and_family Friends

2/10

Poor

02 May 2026

Kelly

They won't let us check in

Pet

6/10

Pleasant

27 Apr 2026

Ryan

Barley any employees around. It’s a virtual check in so you’re not talking face to face in person. It’s face to face with a computer. The room itself was clean and fine for one night. The property is sketchy.

2/10

Poor

27 Apr 2026

Raquel

Room was in horrible conditions , the blankets and towels were smelly had stains of lipstick or something . I had to call to get more towels , I also had to call for toilet paper and no one answer , thank god I had wipes ! No one answers the phone , no breakfast . The room smell really bad. The coffee mater was super dirty . Do not stay here !!!!!

Family_with_children

2/10

Poor

26 Apr 2026

Leonel

Estaban las sábanas y las cobijas sucias tuve que pedir nuevas y de pilón me toco ponerlas ami y aparte el piso estaba un cochino no lo limpian para meter al siguiente cliente una porquería de hotel para el precio tan caro

Partner

2/10

Poor

26 Apr 2026

Douglas h

The place was disgusting and there was no breakfast or amenities. Check in kiosk is a joke and had to get keys 3 times before it worked on the room. The bathroom was disgusting.

Self

6/10

Pleasant

24 Apr 2026

Ashley

If you’re looking for a budget-friendly place to crash and aren’t easily \"grossed out\" by cleanliness lapses, this motel serves its purpose. However, those seeking luxury or high-end security should definitely look elsewhere.

High-Tech Check-In
The lobby was empty of physical staff, replaced by a video kiosk. This all-in-one machine handled everything: ID verification, digital signatures, payments, and key dispensing. While incredibly efficient and the remote representative was great, the experience lacked a personal touch.

Security & Layout
The property layout is confusing. I used a key to access a \"secured\" stairwell, only to find the upstairs hallway propped open with a trashcan. Additionally, a secondary stairwell nearby allows anyone to walk up from the street. If you are a solo traveler who prefers restricted building access, this may not be the place for you.

Room Condition
The room was dimly lit and appeared clean at first glance, but a closer look revealed food crumbs by the coffee station, sticky surfaces on the furniture, and hair on the bathroom floor. Fortunately, the bed was comfortable and well-made. Note that the property is currently under construction, so the pool is unavailable.

Bottom Line: Great for a cheap, functional night’s sleep if you carry your own cleaning wipes, but skip it if you want a more secure or \"hospitality-focused\" environment.

Self

10/10

Exceptional

24 Apr 2026

Adam

Renovation

Family_with_children

4/10

Poor

21 Apr 2026

Miae

Small was terrible

Partner

2/10

Poor

19 Apr 2026

Sunil

Not worth the money. The overall experience was disappointing from start to finish. There was no staff available to assist when needed, which made even basic requests difficult. The electric switches in the room didn’t work properly, adding to the frustration. Housekeeping was essentially non-existent—no one came to clean the room during the entire stay. On top of that, the place was very noisy, making it hard to rest. Definitely not a place I would recommend.

Family_with_children

2/10

Poor

19 Apr 2026

Melissa

Hotel property was very run down. Towels were dirty when we arrived & we had no shower curtain on our shower. When asking for these things, staff took an immensely long time to get them to us after we’d call the front desk (they often wouldn’t answer) and we’d have to go down just to get the things we needed. Other guests (we think?) were loudly yelling and arguing outside our room between 4-6am. Hands down the worst hotel experience I’ve ever had.

Friends_and_family Friends

4/10

Poor

16 Apr 2026

Dulsa

Several plugs & switches in our room did not work. I requested a 1st floor room, was told that the hotel had an elevator. Got to the hotel, they do not have an elevator and I was put in a 2nd floor room.

Family_with_children

4/10

Poor

15 Apr 2026

Christine

Air conditioner worked parking was efficient.

Partner

4/10

Poor

14 Apr 2026

Cindy

No staff on site, room was dirty, didn’t feel safe when parking

Friends_and_family Family

8/10

Excellent

13 Apr 2026

Renee

Motel under construction but other wise nice quiet place to stay

Family_with_children

6/10

Pleasant

13 Apr 2026

Phillip

Property was not ready for guests. It’s going through rehab.

Family

2/10

Poor

12 Apr 2026

Frank

No heat
No ac
No sheets
No towels
Urine on toilet
Balls of hair on floor.

Worst experience ever and I have been waiting for Expedia refund and call back.

Very disappointed

Family_with_children

2/10

Poor

12 Apr 2026

James

Electricity kept turning off, no staff at front desk. Hotel was dirty and under construction and lots of construction debris everywhere. Hotel had bugs and construction workers were loud partying all night and were smoking marijuana reaking the whole area up.

4/10

Poor

12 Apr 2026

Jason

Room wasn’t cleaned very well at all. Broken toilet paper roll. Floors and walls were really bad.

Family_with_children

4/10

Poor

08 Apr 2026

greg

Towels, sheets and comforter were soiled
Noisy, no staff in lobby, no food, coffee breakfast

Self

2/10

Poor

30 Mar 2026

George

Room smell bad likewet dgsmel

2/10

Poor

27 Mar 2026

Ashly

Door had no knob tin was broken cracked and dirty. Room smelled like
Raw sewer

Family_with_children

2/10

Poor

22 Mar 2026

Danielle

awful drugs being sold in the parking lot

2/10

Poor

10 Mar 2026

Shawn

The check in process was awful. I got a king bed and they gave me a room with two kings, it smelled horrid, and a ton of sketchy people hanging around. Not a cool place

Pet

10/10

Exceptional

09 Mar 2026

Kathleen

It was friendly and clean. Very pet friendly.

Friends_and_family Family

2/10

Poor

05 Mar 2026

David R

I will not stay at this place again. I was greeted at the front area by a guy sitting inside some kind of AI Box. I was charged a $100 deposit, additional to my 2 day prepaid non refundable rate thru Expedia. The deposit was never disclosed by Days Inn or Expedia. The guy in the box took a photo of me to match me with the Federal approved ID that he took a picture of. For What? There was a construction area for workers to obtain material. My room was behind and blocked by a 6 foot wall enclosure. It was 100 yds from the lobby. I was on crutches. I had to walk and find it then walk back to get a dolly. And there were rats in the general area and bugs in the room. Located in an industrial area.

Self

2/10

Poor

02 Mar 2026

Rebecca

The room was filthy!!! The floor have food or something in it and looked lije it hadnt been swept or mopped.

Friends_and_family Family

6/10

Pleasant

26 Feb 2026

Xochitl

There was a leak from the shower above

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Adam

Nice

2/10

Poor

15 Feb 2026

Elizabeth

Room was filthy (bedding, towels, mirrors, surfaces, fridge) toilet and chair were broken. Reserved and paid for 2 days. Second night our keys were deactivated and we could not get into the room or access our belongings. Told over the phone there was \"no reservation\" under my name when we had already been there for one of the two nights. Then told in person that I had been charged the full fee but marked as a \"no show.\" The keys were eventually reactivated but this is the worst hotel experience I have ever had.

Friends_and_family Family

2/10

Poor

30 Jan 2026

Larry

Rude people bugs in the room

Business

10/10

Exceptional

24 Jan 2026

Mohammad Mustafa

The most kindest person here when I check in

6/10

Pleasant

19 Jan 2026

Mauro

No llevaría niños la habitación olía a cigarro no limpian bien solo superficial pedí camas queen y me dieron camas matrimoniales se mira peligroso

Leisure Family_with_children

2/10

Poor

18 Jan 2026

Tim

My deposit was not refunded like I was told it would be.

2/10

Poor

15 Jan 2026

Leslie

Don’t stay here. This looks nothing like the pictures and there is no Days Inn signage. There is no breakfast like the picture shows. There were pubic hairs on the towel. The entire parking lot is a sheet of ice. Wyndham should be ashamed to call this one of their properties.

Leisure Family

8/10

Excellent

12 Jan 2026

Larry

good size clean room

Leisure Partner

6/10

Pleasant

02 Jan 2026

Natasha

nc

4/10

Poor

30 Dec 2025

Lilia

Very poor I wouldn’t say that again

Friends_and_family Family

4/10

Poor

28 Dec 2025

Max

The woman at the front desk was lovely, but the hotel room was strange. They are obviously renovating the place, so our room had new floors but the bathroom was awful. Ceiling paint peeling, the showerhead was installed improperly and water sprayed from the sides and got everywhere, the bathtub didnt drain properly so I showered in a large puddle, the newly installed shower handle was wobbly. The pictures of the hotel itself show a dining area with what appears to be a continental breakfast, but at 7am there was nothing there.

The worst part was that our room had a connecting door to another room. I could hear everything they did, from opening doors, to their tv at a reasonable volume, to coughing.

Leisure Partner

6/10

Pleasant

24 Dec 2025

Keysi

Now it seems there are new owners, and it's better than before. We've been coming here for four consecutive years on our vacations, but the real problem is the cleaning staff. The bathroom was very dirty. That's the real issue.

10/10

Exceptional

18 Dec 2025

Edgar

Nice place

Business