Plaza Resort Club

8/10

Excellent

28 Jul 2026

Raquel

Stayed at the plaza resort club downtown Reno the hotel was a little outdated the furniture but the room was spacious and comfortable I like the oversized microwave and the coffee machine the 7th floor the pool was great the lounge area was great as well 😊

2/10

Poor

26 Jul 2026

Victor

Loud

10/10

Exceptional

25 Jul 2026

Yenny

Buena cama

10/10

Exceptional

24 Jul 2026

Shaunna

This place was very clean and the bed/pillows were the best I’ve had ever when traveling! Cute location and boutique hotel.

8/10

Excellent

24 Jul 2026

salvador

First good great location and like self parking. Walk to major casinos and surrounding area has vibrant night life. Bed and pillows were very comfortable and wife even had me buy one of their pillows

Bad. There was hair in the bathroom and when pulling back sheets a lees to a keg machine fell out. It had obviously gone though wash but they missed it when folding and making the bed just kind of gross with the hair.

In the end I’ll probably try it again next time I’m in Reno

10/10

Exceptional

24 Jul 2026

Sergio

Not applicable

10/10

Exceptional

22 Jul 2026

Patricia

What an awesome place to stay! Great location close to nice restaurants and right near the river. The gentleman at the front desk was super helpful and friendly. I loved the vibe of the building

2/10

Poor

22 Jul 2026

Jennifer

I booked this place based on 9.0 reviews and the photos online because I had never been to Reno. That was all very deceiving. The only thing good was that the guy at check-in was nice. The hotel is straight out of the 70’s and isn’t meant to be decorated retro- that’s how long it has been since anything was updated. The parking was awful, elevators broken and disgusting. We ended up leaving after being in the room 15 minutes. I couldn’t sleep there with the smell of smoke and old mildew. Do not make the same mistake I did & book here. It was a complete waste of $158. Pay extra & stay outside of downtown Reno.

10/10

Exceptional

21 Jul 2026

Lee

Beautiful large room with an awesome view from our room. Nice pool, billard table, great sun deck, fast elevators, newspaper every morning in the lobby. Free parking in a very secure garage. And no resort fee. Too bad that Downtown Reno is so run down with what appears to be homeless and drugged out people. Walk south on the Riverwalk along the Truckee River for a wonderful walk.

Partner

10/10

Exceptional

21 Jul 2026

Kenny

Good

8/10

Excellent

20 Jul 2026

Scott

Been coming here for years; great memories

Family

10/10

Exceptional

19 Jul 2026

Mike

Been staying here for years

Friends_and_family Friends

8/10

Excellent

18 Jul 2026

Christian

Clean but old . But does the job

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Kristin

Unfortunately, this place was a little bit of a disappointment to us. The staff was very friendly and helpful. However, our first room had a strong smoke odor even though the property is non-smoking, and the room they moved us to still had a faint smoke smell to it, though a nice view for it's location. We realize this was an old hotel, and had some old charm to it. But it was a little loud (noisy) and dated. We would probably not choose to stay here again.

Partner

8/10

Excellent

17 Jul 2026

Mark A

The staff was friendly and the room was neat and clean.
Amenities lacked food and coffee service not great

Partner

10/10

Exceptional

16 Jul 2026

Shelley

It was a nice quiet hotel.. everyone was very nice. the elevator in the parking structure was sketchy it's a really old building..

Self

10/10

Exceptional

16 Jul 2026

Brian

Nice patio

Partner

10/10

Exceptional

16 Jul 2026

Natalee

We loved our stay!! It’s nice to have other options other than the casinos.
We love the billiard lounge with the coffee/espresso bar.
The pool was beautiful but we did not swim.

Partner

4/10

Poor

16 Jul 2026

Justin

Everything else deserved a five-star rating. Unfortunately, the noise from the air conditioners and heaters in the neighboring rooms was so loud that I could barely sleep. It turned my two nights there into a nightmare.

As much as I appreciated the owner’s kindness and the cleanliness of the motel, I wouldn’t stay there again. Next time, I’d rather pay a little more and book a better hotel where I can get a good night’s sleep.

Family

10/10

Exceptional

16 Jul 2026

Anthony

Staff was outstanding and very nice! Was a cool property and the 7th floor was awesome!

Family_with_children

10/10

Exceptional

15 Jul 2026

Jerry

Very cute hotel, staff was very helpful. Room was really good, very large mini fridge.

Partner

6/10

Pleasant

13 Jul 2026

Michael

Overall a great location and reasonable rates, but the building is showing its age.

One of the elevators was broken, so there was a line to board the one working. With it being such a tall building, this led to extended wait times. The guest parking elevator also broke while we were staying, but luckily there was a service elevator we could take to access the parking deck.

The rooms are dated but have a cute western theme. Be sure to check out the in building bar.

Family

8/10

Excellent

13 Jul 2026

Jody

Lack of amenities , had to go to 7th floor just to get ice.
Carpet was dirty room 903

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Gary

The front desk staff were really friendly from the moment we walked in and always very accommodating throughout our stay. The room was perfect for us and even provided a great view of the fireworks coming from the Silver Legacy on July 4th. It's an older hotel but for the price, it was really good. Pretty close to the Riverwalk as well so the location was convenient. Free parking worked out well too.

Family_with_children

6/10

Pleasant

13 Jul 2026

Bharadwaj

It’s an old hotel. Pop corn ceilings. No upgrades at all since ever is how it feels. Nice location though and good value for the money. Great restaurants and dining experience nearby. It’s a couple of minutes away from the Riverwalk experience which is an added bonus!

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Doreen

The only thing I can think of is we had 4 people staying in the room and each day there were only 2 washcloths put in our room. We had to use hand towels to take a shower.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Maurice

Clean comfortable bed . Spacious

Self

10/10

Exceptional

12 Jul 2026

Stanley

Convient spot to stay either be Aces or Wolf Pack games. Staff is helpful and friendly plus rooms are clean and comfortable. Didn’t use the swimming pool this trip but it’s great!!

Self

10/10

Exceptional

12 Jul 2026

Krishna

Nice and clean room and very good amenities.

Family_with_children

10/10

Exceptional

11 Jul 2026

Chelsey Rae

Older hotel but everything was well kept and clean. Staff were friendly. Free coffee which was great!

Family

10/10

Exceptional

11 Jul 2026

Peng

Nice

10/10

Exceptional

10 Jul 2026

Perry

The hotel is very well maintained, rooms are beautiful and spacious. The pool and lounge are very nice. The only (very minor) complaint is that one time there was no creamer by the coffee machine in the lounge.

10/10

Exceptional

10 Jul 2026

Nabil

Very clean rooms, free parking available

Self

10/10

Exceptional

09 Jul 2026

Teryl

Great location near river

Family_with_children

6/10

Pleasant

08 Jul 2026

Polly

Clean but no amenities, such as pool, hot tub. One elevator was broken. Our wall to casinos was a bit scary at night.

Partner

10/10

Exceptional

07 Jul 2026

Barry

Just a ten minute walk from the train station, reasonably priced and the room was lovely and housecleaning was excellent

Self

8/10

Excellent

07 Jul 2026

Shaleen

My room was large and lovely. Lots of old fashioned amenities you don’t see much anymore. Their store is lightly stocked and aren’t many convenient places to eat outside of the casinos. That was the only downside at all for me

Self

8/10

Excellent

06 Jul 2026

Jared

It is dated for sure but other than that it was a nice place. Looks like it was really nice like 50 years ago and could use an update for sure but not a bad place to stay for a very good price. I will say the parking garage is very low so if you have a truck and the first five spots are taken I'm not sure where you'd park.

Family

10/10

Exceptional

06 Jul 2026

STEPHANIE

Entire facility was very quiet and clean

Family_with_children

6/10

Pleasant

06 Jul 2026

jingyang

The loud music from across street lasted till 2am. The windows were shaking. I guess either the hotel needs better sound-proof window or you'll need to bring noise reduction ear-plugs for a good sleep

Family_with_children

8/10

Excellent

06 Jul 2026

Weibo

Good place to stay.

Family_with_children

10/10

Exceptional

04 Jul 2026

Amy

I fealt safe staying at this clean hotel and the front desk staff were great. Wish they had a place to eat but there were other places in walking distance

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Troy

The place is very nice. It is dated but has a lot of history. Each floor has its own antiques and you have a feel of back in the day. Rooms are very big. Located by the river district. A few blocks from the strip. Bar was old and nostalgic and had snacks while you drink.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Amy

Loved this cute property! The room was very spacious, the beds were comfy, the lounge area and indoor pool was great! It’s also in a cute area- close to the riverwalk, short drive to UNR, & there’s a coffee shop right across the street for breakfast in the morning.

Family_with_children

10/10

Exceptional

03 Jul 2026

Lonnie

Super cute place. Easy walking distance from the Row & other cool things to see. The front desk staff was sooo nice! Would have stayed longer if we weren't just passing through!

Partner

10/10

Exceptional

02 Jul 2026

Imelda

Buena localización

Family

10/10

Exceptional

02 Jul 2026

Steven

We needed a place close to the airport to make out next day flight out hassle free. This a great hotel with clean comfortable large rooms. Great amenities and coffee in the room. Bed was extremely comfortable. Parking was free but a slight challenge but the hotel room more than made up for the challenge

Partner

10/10

Exceptional

01 Jul 2026

Dianne

Very close to the river. Big comfy room. Wish we could have stayed longer

Partner

10/10

Exceptional

01 Jul 2026

Harrison

Staff was lovely and got my deposit back quickly with absolutely zero issues, very very central to the Riverwalk and the rest of downtown, would recommend 100%

Self

8/10

Excellent

30 Jun 2026

David

Great location, super helpful. My main concern is related to elevators. When we arrived the parking garage guest elevator was not functioning. We used the staff elevator which was fine, but it was concerning to me later. The main door to the hotel requires a key to access which is great for security, but by using the staff elevator I realized it does not require a key. Anyone can walk in off the street, enter the staff elevator not far from road, without a key and access all floors of the hotel after hours which no staff are on property. My only complaint or concern.

Partner

10/10

Exceptional

30 Jun 2026

Chunqi

A historical and interesting hotel to stay. Feel safe. And the hotel was kept very clean. Great lounge area for family fun. Only thing is that I wish the lounge opened a little earlier for I had a business meeting at the east coast time zone...

Friends_and_family Family

8/10

Excellent

29 Jun 2026

David

Garage elevator was not working. Gate to garage was broken. Inside only had one working elevator. Pool great. Staff excellent

Friends

8/10

Excellent

29 Jun 2026

Donna

The hotel was clean and the staff was nice. Pool area was clean as was the sun deck. Overall it was a great stay. Unfortunately, there are a couple of issues that I came across. Parking garage is as bad as I have ever seen. The garage is super tiny and the turns going up to next level are so bad you have to honk your horn a few times so you won't get hit. The elevator in the garage was not working so I decided to use the stairs but stairs just lead to a locked door at the bottom of stairs. Finally used to staff elevator but it took forever for the elevator to get there. Lovely hotel but horrific parking

Partner

4/10

Poor

29 Jun 2026

Alejandro

The staff there was being rude towards my family and I. When we asked them for water they didn’t want to give us any. Even checking in felt like they treated us rude. We did not feel welcomed at all. I will not come back to this hotel. Do not recommend it at all. Bad customer service.

Family_with_children

10/10

Exceptional

28 Jun 2026

SungHi

Wonderful for the price

8/10

Excellent

28 Jun 2026

James

Loved the place. Very large room. Lots of storage. They only had one elevator working which caused some delays. Otherwise, we lived the place. Close to all activities and half block from the river.

10/10

Exceptional

27 Jun 2026

Stanley

Great location for the Riverwalk restaurants and bars.

Partner

10/10

Exceptional

27 Jun 2026

Craig

This property is perfectly nice while a little dated still offers great hospitality and value. Has a great cocktail lounge. Stay here, you’ll like it.

Self

8/10

Excellent

26 Jun 2026

richard

This is a good hotel with a great location near the river walk and restaurants. The room was spacious, much larger than most modern hotels. It is an older hotel and does show its age, lots of dark wood, etc. During our stay the guest elevator to parking was not working so we had to use the staff elevator, which gets abused. Thus, the first impression is a bit off. The parking on site and self park which is good. However the parking slots are narrow, not made for large modern cars so you have to take your time to park. But it is very nice to have secure on site parking.

Partner

10/10

Exceptional

26 Jun 2026

Michael

Really liked the location right near the Riverwalk. Cute bakery across the street and nice wine bar about 1/2 block away. Great for walking into the downtown area. Hotel itself is nice. Not super modern but clear and well maintained. Staff was really nice. Would stay again.

Self

4/10

Poor

26 Jun 2026

Cynthia

Minimal parking, elevators were out all week and the sheets weren't changed all week despite having daily housekeeping.
Location was good. Near Casinos and Riverwalk district.

Partner

4/10

Poor

25 Jun 2026

Ryan

Nothing worked! Elevator broken. Community coffee broken. Coffeemaker in room broken. Will not stay here again and do not recommend.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Susana

Great short weekend stay. Love the old hotel feel but very clean. Appreciate that the location is close to casinos restaurant and areas to visit in Reno.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

David

Super clean. I’l amazing how clean the place is when all the decor seems really old.

Partner

8/10

Excellent

21 Jun 2026

Mark

Nice old hotel, I would book agai

Self

8/10

Excellent

21 Jun 2026

Tom

Enjoyed the stay.

Partner

8/10

Excellent

21 Jun 2026

Denis

Pool área

Family_with_children

10/10

Exceptional

21 Jun 2026

Anne

Older hotel with fascinating antiques! Very clean and quiet. The staff is amazing! Would definitely stay again.

Self

10/10

Exceptional

20 Jun 2026

Kevin

Great option near casinos and the river without the smoke. Excellent rooms and beds. Nice pool

Family

8/10

Excellent

20 Jun 2026

Darina

This hotel is in an excellent location a block from the main river front. Decor is dated but clean and in good condition. The room was huge with a partial river view.

Partner

10/10

Exceptional

20 Jun 2026

Brooke

This hotel is charming, very clean, well located and comfortable. Yes, it is an older property but that's not a bad thing. The rooms are very spacious, the mini fridge is 2x the normal size, the decor is so charming and like you stepped back in time for a unique experience. The outdoor skydeck is enormous, perfect for relaxing in the evening. The parking garage is narrow however we had a mini SUV and were able to navigate the turns just fine. We were a 2min walk to the river walk and there is a charming coffee/breakfast spot just across the street. We would absolutely stay again. Staff was very kind and helpful.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Jeffery L

Hidden gem.The outside appearance hides the topnotch inner accommodations. Highly recommend the facility.

Self

10/10

Exceptional

19 Jun 2026

JOHN

Good rooms. Great staff.
Bar closed 5 days a week.
No meals on site.
Great location.

Business

10/10

Exceptional

19 Jun 2026

Gwen

We loved our stay. We only stayed one night, but would like to return. The location was superb, and the room was wonderful. Front desk staff was so helpful.

Partner

10/10

Exceptional

19 Jun 2026

Amy

Comfortable beds. Kind staff.

Self

8/10

Excellent

18 Jun 2026

Michelle

There were some slight hiccups with the temperature in the rooms during our stay but staff were helpful in getting us a new room. We loved the lounge and sun roof. The retro vibe was fun and it was located close to riverwalk but not other convenience stores etc

Partner

8/10

Excellent

17 Jun 2026

Debra

The hotel has a nice location, one of the best in Reno, right near the river walk. We didn't use the pool. It looked nice. We did enjoy the hot chocolate. The availability of nutmeg and cinnamon was nice. Took us awhile to figure out the machine which is there more for coffee. One serving of hot chocolate (#22) and one serving of hot water from the other machine with a sprinkle of nutmeg and another of cinnamon makes a good cup. Desk staff could have been friendlier. Saturday evening wasn’t the best time to be in the streets with a child. People drinking everywhere.

Family_with_children

10/10

Exceptional

16 Jun 2026

Christine

Large room, funky vibe, great guest \"lounge\" area with pool table, tv, and beverages. Free parking is great.

Partner

8/10

Excellent

16 Jun 2026

Ginger

This is an old style Reno hotel. The rooms were clean and the staff extremely nice and helpful. The location is excellent, right downtown & 1:2 block to the river. This is a great hotel if you’re not interested in having a casino. It has an indoor pool and a bar/ lounge too. Also appreciated free parking!

Partner

10/10

Exceptional

16 Jun 2026

Kerina

Staff on the second stay was much friendlier and helpful. The first was fine the last day of May, but this stay was much different from the staff perspective. The parking is horrible and the garage elevator being broken was disappointing both stays within a week.

Family_with_children

10/10

Exceptional

16 Jun 2026

Kerina

All of floor 7 for the family

Family_with_children

10/10

Exceptional

15 Jun 2026

David

Stayed 6 nights, and would happily return. The room was clean and comfortable. I appreciated exercise equipment and pool and coffee machine and TV on the 7th floor. Staff were very helpful.

10/10

Exceptional

15 Jun 2026

Angelica

I've really come to love this place! 2nd stay in 3 months and enjoyed ourselves the same.

Friends_and_family Friends

8/10

Excellent

15 Jun 2026

Abraham

Very convenient. Walk distance to the river walk

Family_with_children

8/10

Excellent

14 Jun 2026

KIMBERLY

Check in/out was a breeze. Very old building but well maintained. Pillows were to die for! We purchased 3 to take home. Located directly across from the Truckee River and the Riverside Walk. Entire outside wall was glass and gave a great view of downtown Reno. Would definitely stay here again.

Friends

6/10

Pleasant

14 Jun 2026

Paul

This hotel was clean enough, but it never felt really clean. This is more of a property issue rather than the staff. This hotel is seriously stuck in the 1980’s. Golden oak furniture, gold plated features, neither old and quaint or new and clean. The rooms did not smell like cigarettes though, and that is a big plus for Reno.

The pool area is pretty nice and the have a whole floor dedicated to public space ( pool, pool table, coffee area, workout room and conference room.

Location was pretty good. One block from the river parks and two blocks from casinos. On site parking is available but if you have a tall vehicle it may not be able to get up into the parking garage.

We couldn’t decide if we liked it enough to return, which tells me to try somewhere else next time. It is an okay value

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Rene

I have stayed here before and was very pleased. This stay didn’t disappoint. The staff was friendly and very helpful. Room was wonderful and I slept wonderful..will definitely stay there again.

Friends

8/10

Excellent

14 Jun 2026

Lasalle

Nice hotel and nice staff and a very great location!

Family_with_children

10/10

Exceptional

13 Jun 2026

Mary

We r Nv locals that have stayed here several times over the years whenever we want a Reno overnighter. We love the location close to the river and walkable to so many great eateries, museums, and colorful pubs. Biking along the river is just one of the available outdoor activities. The beauty of the hotel’s woodwork and amenities on 7th floor including a huge indoor pool, fitness room, billiards table, AND quiet speakeasy bar with a history all its own are just a few of the amenities. So nice to stay in a “Euro/ San Fran style resort that is NOT a casino.

Partner

10/10

Exceptional

12 Jun 2026

Lucinda

We loved our stay at Plaza. The rooms were spacious as were the bathrooms. We enjoyed the view from the 15th floor. We parked our car in the garage and everything we needed was close and walkable. The themed floors added to the ambiance.

Family

10/10

Exceptional

11 Jun 2026

Janet

A little older hotel but has a very large and clean rooms. Good bedding. Felt very comfortable. Parking in an inside garage was a bonus. We will definitely be back.

Partner

10/10

Exceptional

11 Jun 2026

MARIETTA

Great place to stay with family

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Paul

Great location.

10/10

Exceptional

08 Jun 2026

Salma

It was very cozy and family oriented
We had so much fun there!

Family_with_children

8/10

Excellent

08 Jun 2026

Mark

We had a nice 2 day stay at this hotel. The room was clean and the hotel is in a good location but it is definitely showing its age. It could use a bit of a refresh. We enjoyed our time at the Speak easy that is on property.

Friends_and_family Friends

2/10

Poor

08 Jun 2026

Rony

This is an old hotel ghost hotel...never stay back...

Self

8/10

Excellent

07 Jun 2026

Martin Pagh

Very charming hotel with decor and styling from what seems like 50 years ago. Not at all what I expected, but we really enjoyed our stay. It's a little worn here and there, but I still recommend it. Our room was great and had a great view and the bed was comfortable, especially the pillows.

The pool is fine, maybe a bit boring for kids.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Shelby D

I truly love staying at this hotel, it is generally my first choice. It is close enough to walk to Greater Nevada Field, or the event center. Midtown depending on how far you want to venture you can walk or drive a short way and park and walk through the rest. Everyone in the hotel is accommodating. Whenever I have prepaid, if they can let me check in early they do or at minimum part all my stuff in the lot and then I walk around downtown. Family friendly, unique and nice bathrooms too. Love being able to relax in a good bath after a day of fun.

Self

10/10

Exceptional

03 Jun 2026

Jerry J

Great place to stay. Excellent room at a very reasonable price.
Parking a pick-up truck (limited height) is first come first serve - fortunately I was lucky and had a spot.
Would definitely stay here again!❤️❤️

Self

10/10

Exceptional

03 Jun 2026

Daniel

This is an older property but it is clean and has a historic feel to it. Check in was easy and the front desk staff friendly and helpful. We arrived on Thursday and left early on Friday. It wasn’t until Sunday that we realized , as we were heading back home, that we left a good amount of cash in the room safe. Since we were passing through Reno again, we took a chance and stopped off at the hotel, hoping, but not expecting, that we would get the contents back. We explained the situation to the front desk person who was very helpful. He took all the information down and said I would be contacted by the manager the next day. I received the call the next day and was told that they did have the safe contents and arrangements were made to have it FedExed to me. I received the contents this morning, earlier than expected.

While this property is not glitzy or new, it is clean, comfortable, and cozy. I would certainly stay here again if I were to be in the Reno area again.

Partner