Name: Circus Circus Reno – A Caesars Rewards Destination
Address: 500 North Sierra Street, Reno, 89503, US

Circus Circus Reno – A Caesars Rewards Destination

Reno - NV · United States

500 North Sierra StreetView location

100 reviews shown

6/10

Pleasant

26 Jul 2026

Maria

Convenient Parking and nice staff

4/10

Poor

25 Jul 2026

Edmund

Rooms were not thta clean. And staff unchanged me for a room they should have given me from the beginning. Casinos where kinda dead especially for a weekend. And parking was easy.

2/10

Poor

25 Jul 2026

Jenna

It was ok, dated, but ok. The issue was the power went out in the hotel so we ended up leaving at about 9:00pm. Expecting a full refund…

10/10

Exceptional

24 Jul 2026

Erica

😊

4/10

Poor

24 Jul 2026

MOUSSIS

Even after paying your fees, we were still charged additional fees.

6/10

Pleasant

24 Jul 2026

Luke

Its not bad...and its not good. For the money it was exactly what i expected.

8/10

Excellent

23 Jul 2026

Shirley

The room was clean, parking was great, and the staff was very friendly.

8/10

Excellent

23 Jul 2026

Charlene

The rooms were nice but it is a long distance with stairs to get to the elevator to get to your room.
The walls are thin, the guest next to us were fighting most of the night and we heard everything even with TV loud.
They do have a resort fee that you have to pay even after booking on Expedia. It’s another $41.93 plus $50 hold fee for incidentals.
Casino and arcade are nice and clean. Food court has lots of options.

10/10

Exceptional

23 Jul 2026

Cynthia

Room was clean and bed was very comfortable. Great deal for the price.

10/10

Exceptional

23 Jul 2026

Dan

The staff were very helpful.

10/10

Exceptional

23 Jul 2026

Joseph

Had a great time. Place was very affordable and clean.

4/10

Poor

21 Jul 2026

Alan

Rooms smell like smoke, paint peeling, no mircowave. Felt like I was at a super 8 in downtown.

Self

10/10

Exceptional

21 Jul 2026

Curtis

Great location to watch the fireworks on the 4th.

4/10

Poor

21 Jul 2026

Ja-Net

The sky tower is way far away from the hotel, if your room is there be prepared to walk a long way with stairs and your luggage. The hallways are hot and humid, I thought I was going to pass out. My first room didn't have curtains just blinds. The room is not a place I could sit in. The staff was very nice and accommodating. The hotel is very outdated. Half the lights on my bathroom mirror were out. I can't see myself staying here again. It's just really old and it looks and feels that way.

Friends_and_family Friends

10/10

Exceptional

21 Jul 2026

NELLIE

No velvet parking, the walk is too far for a senior from self-parking to casino and tower hotel room. I was not aware of those facts. I upgraded to stay in the casino hotel, an unexpected extra cost. No free coffee in the casino.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Stefanie

I should get my 100.00 deposit back. That’s what front desk told me.

Family_with_children

2/10

Poor

20 Jul 2026

Ben

Terrible WiFi, only one working lightbulb in the bathroom, no microwave. Wireless phone charger by the bed did not work; phone died overnight. Bell hop was unavailable at checkout time; had to lug out my own luggage. Won't ever return.

Partner

8/10

Excellent

20 Jul 2026

Matthew

The room could use a touch up, nice but worn.

Partner

10/10

Exceptional

20 Jul 2026

Samantha

The staff was so nice and the room was nice and clean.

6/10

Pleasant

20 Jul 2026

Thomas

AC not working in 98 degree weather was hard to sleep at night
Check in attendant was rude

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Anthony

Place is good always a classic EZ stay in reno

Partner

6/10

Pleasant

19 Jul 2026

tim

The rooms were about a half mile from where they make you check in. Ridiculous my wife is handicapped and had to walk all that way. Also way to far from the parking garage. No Ac in the hallways and common areas. The place is kinda run down and unsafe in places. Inside the room in the sky tower was fine. It's just everything else that will will cause me to never come back.

Family

2/10

Poor

19 Jul 2026

David

This is the most disgustingly dirty place I have ever stayed. Would never recommend to ANYONE!!

Partner

2/10

Poor

19 Jul 2026

Robert

From the beginning the AC didn’t work. When I walk into the room. I had a convention to attend to. So I left hoping facilities and engineering would fix it. They came. I was still they fixed. It went to dinner. Came back at 7 o’clock. AC. Still not working very humid. The beds were stained and the bathroom was clogged.

Business

8/10

Excellent

19 Jul 2026

Gary

Overall a good experience. I would like to see more sit down breakfast options available before 7am.

Friends

2/10

Poor

19 Jul 2026

star

Will not stay there anymore. They always put me in a room very far from the casino. Would not let me upgrade.

Partner

6/10

Pleasant

19 Jul 2026

Shannon

Room was clean but not much for towels. Property is dated but overall ok place to stay

Partner

4/10

Poor

19 Jul 2026

Lia

$40+resort fee but no amenities and no notice of fees at arrival. Was told we were in a deluxe remodeled room but the mouth of dirt on the vents, peaking wall paper, yellow sinks, stained carpet….suggests otherwise!

Family_with_children

6/10

Pleasant

19 Jul 2026

Kellie

My stay wasn't bad but there was room for improvement.
Pros...
-Room was very clean (with one issue. i will explain in the cons)
-Front desk staff was great and very accommodating. My sister had an issue with her room and they got her moved to a different room with no issues.
-Enjoyed Gordan Ramsey Fish and Chips

Cons...
-Although the room was clean and the bathroom was clean, the bathroom had a very strong urine smell. Like a public restroom. We always travel with cleaning supplies so we wiped everything down thinking it would help. We went out to a concert and came back and it was still there. We believe it was the shower curtain. We were only there for the night and I refused to shower. I felt like I was gonna vomit from the smell every time I was in the bathroom.
-Room was advertised as luxury but it was very basic. There was nothing luxury about it.
-This property is not ADA friendly. I don't use a wheelchair or walker but I do have mobility issues. There were a lot of unexpected stairs I had to navigate with my luggage.
-Food court was filthy. I didn't want to get food because the floors and tables were so dirty

Friends_and_family Family

2/10

Poor

19 Jul 2026

Claudia

If you own a wheelchair or have a child with special needs this isn’t the hotel for you ! It’s clean and has all its amenities but not very accessible. Also front office when handing over the keys didn’t know how to explain things right nor were they friendly

Family_with_children

10/10

Exceptional

19 Jul 2026

ELENA

What’s so good the parking guys are very helpful but I requested for the room to be clean. It wasn’t clean the next day but overall it was all good. I’m supposed to go to the sky tower and I told the lady that my sister is disabled and I’m supposed to pay $16 per day to be in the main building so she did not charge us $16 more plus she put us in a disabled room which is no smoking so that was really great overall great stay for two nights thank you circus circus

Friends_and_family Family

4/10

Poor

18 Jul 2026

jenifer

Our FIRST room (if that says anything) was fly infested with dead crispy old fly bodies on the carpet and window. Had to kill about 8 more as we were calling the front desk and a beetle ran across the bed. As we were leaving, smaller bugs were noted on the other bed. We were moved to another room where it was over 85. The ac didn't work when turned on and we waited an additional 45 min for maintenence to tell us it was broken and we would need an additional room. The circus area was run by less than thrilled teenagers who barely acknowledged the participants. After a decent night sleep ( at least the bed was ok), we were getting ready in the morning and someone just came in to the room... no knock, no \"housekeeping\", and the door opened to the dead bolt stopping it. This was at 845am. Check out is noon. We went to the door and no one was there. After speaking with a less than thrilled or apologetic manager at check out, I did get $41 back from the \"resort\" fee. Not recommended

Family_with_children

8/10

Excellent

18 Jul 2026

Elida

Spacious parking garage.

2/10

Poor

18 Jul 2026

Tessa

Rude front desk air conditioner didn't cool hot ass day too .

Partner

8/10

Excellent

18 Jul 2026

Cory

Happy with our stay. Just wish a non smoking floor was actually non smoking.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Tina

Everything went so smooth. Great price, needs a pool.

Self

8/10

Excellent

16 Jul 2026

Monica

Need microwave

8/10

Excellent

16 Jul 2026

Randy

good

Friends

10/10

Exceptional

16 Jul 2026

Ryan

Overall good experience

8/10

Excellent

16 Jul 2026

Samuel

Decent room for the price. Needs a new shower head. Room service and front desk were great and reaponsive... shuttle suck, left us without pickup from the bowling stadium with equipment...overall, good

6/10

Pleasant

15 Jul 2026

Aurea

Very low security. The walk to your room with suitcases

10/10

Exceptional

15 Jul 2026

Craig

Old Hotel but seems pretty nice.
Rooms were updated

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Phillip

Great time! Good staff to work with. Thank you.

Family

2/10

Poor

14 Jul 2026

Maiya

They wouldn't let me check in and wouldn't refund my money. Thanks for nothing. 0 stars.

Self

6/10

Pleasant

14 Jul 2026

Michael Ed

Room was not cleaned properly when we arrived. Pillow had some blood looking stains on it. Leftover eye lashes from previous guests. We had called for a room clean two days in a row with no answer. Resort fees are a joke. At least parking was free.

Family_with_children

10/10

Exceptional

13 Jul 2026

David

my room was amazing 26th floor with awesome view I loved it I'll definitely coming back there.

10/10

Exceptional

13 Jul 2026

Denise

Rooms were nice and upgraded

Partner

8/10

Excellent

13 Jul 2026

Pankaj

Room was clean enough given it was a hotel in the casino. Staff was friendly and helpful. Convenient for the people meant for casino.

Family_with_children

10/10

Exceptional

13 Jul 2026

Kelly

Clean and quiet

Family_with_children

6/10

Pleasant

13 Jul 2026

Adriana

😩😩😩

Family_with_children

8/10

Excellent

12 Jul 2026

Patrick

Payed a resort fee. Half the stuff in the fitness center didn’t work

Self

4/10

Poor

12 Jul 2026

JOSEPH

Asked to be close to our daughter and husband who checked in an hour later, and they put them in one tower on the 11th floor and us in the other tower on 5th floor. We got it fixed but extra hassle.
Our room was quite a walk from anything in the casino plus down and up stairs. When our daughter checked in she heard one clerk tell the person not to put seniors in the tower we were in(I am 78 years old).
Everything was expensive.
I prepaid for the room, imagine my surprise when up on check out we were handed a bill for an additional bill for $190.42 , for resort fees and resort fee taxes. Plus 22.70 for checking in two hours early.

6/10

Pleasant

12 Jul 2026

Richard

Only problem we really had was the fan for the rooms AC sounded like it was loudly hitting against something inside the unit. Was hard to sleep through the racket it created everytime it was running. The issue wasnt fixed while we were there, hopefully it was fixed after we checked out.

Staff were friendly and rooms were decently clean.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Maite Smith

We had a late check in and the staff was amazing and the directions to the room were spot on

Family

10/10

Exceptional

12 Jul 2026

Yu Chun

Everything was good

Partner

6/10

Pleasant

12 Jul 2026

Chris

All the casino was really nice. The hotel was kind of mid the view actually was decent especially at night time. It was pretty nice. The AC worked and it did keep the room temperature decent, but it was still a little bit abrasive the heat it also would be nice if more restaurants were open. I understand that it’s Reno but I kind of expected a 24 hour experience inside the casino.

Partner

10/10

Exceptional

11 Jul 2026

Damian

Clean and helpful staff

2/10

Poor

11 Jul 2026

Robert

Well room was ok, It was a whole ass maze to find the room and no one helps you. TV didn’t work so tried to call to get help no one came to help after calling multiple times. AC did work but the grill was broken. Building is EXTREMELY HARD to navigate luckily while lost we kept meeting other lost guest and we figured it out together. I do have to point out I want to say her name was Gabriella she helped me twice with my bags and she was the highlight of the whole experience she was very nice and even helped me load my bags into my room and into my car, She was Awesome ! WOULDN'T STAY AGAIN, Overall Experience was horrible.

Partner

8/10

Excellent

11 Jul 2026

Ramon

We pay $20 for a room upgrade and we got a window to the roof that had dead birds multiple dead pigeons and birds. We told the desk and they did change our room. But really yiu pay for an upgrade and yiu get that!!

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Joel

Great place to go great costumer service

Partner

10/10

Exceptional

10 Jul 2026

Aman

Great value for the price, effortless

8/10

Excellent

08 Jul 2026

erik Terry

Stay was good. The resort fee was a little much on everything else we paid. Almost 40 a day when there is no pool the only amenities are the hurricane coffee machine and shuttle service. Seems a bit extreme. For 160 dollars I. Resort fees I could have bought two Kuerigs

Partner

6/10

Pleasant

08 Jul 2026

Rodney

Check-in was pretty easy when I got to my room when was very clean, but when I opened my curtain to when did it look outside all I had was four walls of concrete a dead pigeon right outside another dead bird view was not very well. I would not recommend room 233 other than that everything was fine.

Self

8/10

Excellent

08 Jul 2026

Angelina

The room was super clean and nice. However extremely inconvenient to get to, you have to take a certain elevator that always has a line of people waiting. Lots of fun things to do that you can walk to in the casino and a few restaurants to grab food easily.

Partner

10/10

Exceptional

08 Jul 2026

James

Great staff and a clean room

6/10

Pleasant

08 Jul 2026

Cindy

El aire no funcionaba bien

Partner

4/10

Poor

07 Jul 2026

Doris

Overall, the place was disgusting. The room was dirty, smelled and had broken furniture. The parking, parking structure elevators and just the overall feel was scary. I went there with my son because we were feeling nostalgic, very disappointed. The staff was awesome and you could tell they were doing the best with what they had to work with. I never saw more than about 15 people in the casino at any given time. Time to step it up Caesars.

Family

10/10

Exceptional

07 Jul 2026

Amber

We had a perfect room view for 4th of July

Family_with_children

8/10

Excellent

07 Jul 2026

Julie

I liked the big spacious room for when opening my luggage. However in my room 3057 my only issue with the room was that the bathroom shower was clogged so while showering the water took forever to drain.

Partner

4/10

Poor

07 Jul 2026

Martine

Workout room terrible.

2/10

Poor

06 Jul 2026

Cristina

Hotel is old and it shows

Friends

8/10

Excellent

06 Jul 2026

Wei

Generally, it was good

Family

8/10

Excellent

06 Jul 2026

juliette

They put us in the tower furthest away from check-in, so make sure you dont get that if you are not OK with walking almost a 1/2 mile to your room

Family

6/10

Pleasant

06 Jul 2026

Nancy

We booked their best room for our anniversary. 1 & 1/2 bathrooms clean as was the jetted tub and shower. Bed was comfortable and linens soft. The living room had a mismatched sofa and loveseat that was worn and looked pretty old. I’m sure it was clean but gave the feeling of dirty from the looks of it. Very low to the floor (we are tall)
The floor lamp in the bedroom had the lightbulb dangling over on the pole. However it was promptly replaced as was the fridge that felt warm when we arrived.

Tiled floor was very clean but carpet in living room was very worn and had an unidentified grey spot (hole)? in the high traffic area.

I do not feel housekeeping was responsible for the imperfections. I think the age of the living room furnishings and finishes are. But I think if everything was brand spanking new, the price of this room would have been $200 more than it was. We did enjoy our stay, just did not use the living room.

Partner

2/10

Poor

06 Jul 2026

Tyler Ray

Hi just giving you a forewarning DONT STAY HERE! The walk to my room back and forth was horrible, No pool, no room service just unhelpful staff plus asking to have your room cleaned every day is ridiculous! Circus Circus is poorly managed and it's just a upscale chuckey cheese for adults. Don't waste your money here stay somewhere else.

Self

2/10

Poor

06 Jul 2026

Dirty, will not stay there again

8/10

Excellent

06 Jul 2026

Mark

No microwave. Clean good sized room

Friends

2/10

Poor

05 Jul 2026

Leah

The room was not clean and smelled like smoke so badly my eyes were tearing up. We asked for a different room, but that one was worse.

Friends_and_family Friends

8/10

Excellent

05 Jul 2026

Eric

The property was well kept and clean.

A few of the escalators weren’t working and the gym is horrible. No free weights or a working machine to do any kind of workout. Treadmill worked fine but was very disappointed nothing else to use to workout while I stayed.

Friends

6/10

Pleasant

05 Jul 2026

Baoyue

room is clean but the facility like carpet, etc. are old.

Self

8/10

Excellent

05 Jul 2026

Randy

Lot of noise from outside even though we were on the 16th floor

Family

8/10

Excellent

05 Jul 2026

Mark

We were pleasantly surprised with the room at Circus Circus. I have stayed at the sister Resorts, Silver Legacy and El Dorado, in the past. I will admit that I was apprehensive due to the price differential. The room was clean and well maintained. The staff was quick to answer questions and help when needed. Access to the parking garages was easy, even though plenty of entertainment was within walking distance. There was not a lot of gaming going on in the casino. I found this odd as there were the same games that people were playing in the neighboring casinos.

I will return and stay here again.

Partner

4/10

Poor

05 Jul 2026

Kay

The bathroom did not have a fan . The elevators did not work . We were housed at the old building which I didn’t know was an option .

Partner

10/10

Exceptional

05 Jul 2026

Alicia

This trip was amazing! Everything went as planned and all amenities were as stated. Our room was clean and prepared as indicated. Check in and check out was easy and quick.

This resort was entirely better than their sister resort in Las Vegas

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Victor

The kids arcade and entertainment was great

Family_with_children

4/10

Poor

05 Jul 2026

Eduardo

Room was dirty, I called to ask if they could stop by and touch it up. And no one ever came.

Family_with_children

8/10

Excellent

04 Jul 2026

Shannon

Had a hard time getting directions to my towers, I was staying in bac

Partner

10/10

Exceptional

04 Jul 2026

louis

The staff were incredibly helpful and friendly, the property was a little run down but acceptable. Everything worked, it was all a bit dated looking and in need of a freshening

10/10

Exceptional

04 Jul 2026

Abraham

Always a blast to be there. Habitat grill was probably the only thing I didn’t like cause it seemed like it was always closed

Self

10/10

Exceptional

04 Jul 2026

Darrell

Made an impromptu trip to Reno with the family. Our stay was amazing. We were able to take in a show, eat at Gordon Ramsay’s, gamble a lil and even the arcade was great for the kids. They have a great pet area that allows your pup to do what it needs to in private. Highly recommend the stay at Circus Circus

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Juan

Nice place in a nice area.

Partner

10/10

Exceptional

03 Jul 2026

Jeramy

Clean, comfortable and convenient