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Relax Hôtel Casa voyageurs

Casablanca · Morocco

Centre Cle Tachfine, BD Ibn TachfineView location

8.4/10Excellent308 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Neighborhood8.2/108.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Relax Hôtel Casa voyageurs

The hotel offers an ideal location for exploring the city or getting around more easily. It is located a few meters from the Casa-Voyageurs train station, in the Ibn Tachfne shopping center in the living heart of Casablanca.

A new concept hotel in the city center, the Relax Casa Voyageurs is part of the Mall Tachfine Center. The hotel has 94 rooms including 3 suites, equipped with all the necessary equipment to enhance your well-being.

The rooms and suites are delicately decorated, with a contemporary, colorful and bright design. Comfort is at the heart of allattentions, redesigned ergonomics, king size bed, giant screen TV with more than 60 channels! On-site buffet breakfast is served daily at the restaurant

Read more about this hotelShow less

A stay at Relax Hotel Casa voyageurs places you in the heart of Casablanca, within a 5-minute drive of Central Market of Casablanca and Place Mohammed V. This hotel is 2.3 mi (3.6 km) from United Nations Square and 2.6 mi (4.1 km) from Port of Casablanca.

Make yourself at home in one of the 94 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No alcohol served onsite Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Alcohol is not served at this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 4.50 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    French

    Spanish

Nearby attractions

Mahkama of Pacha 2.2 km / 1.4 mi
Central Market of Casablanca 2.5 km / 1.5 mi
Ecole Assimil-Formation 2.6 km / 1.6 mi
Complex Cultural Sidi Belyout 2.8 km / 1.7 mi
Church of Notre Dame de Lourdes 2.8 km / 1.8 mi
Place Mohammed V 3.2 km / 2 mi
United Nations Square 3.2 km / 2 mi
Western Naval Task Force Marker 3.4 km / 2.1 mi
Abderrahman Slaoui Foundation Museum 3.5 km / 2.2 mi
Chleuh Mosque 3.6 km / 2.3 mi
Parc de la Ligue Arabe 3.7 km / 2.3 mi
Arab League Park 3.7 km / 2.3 mi
Cathedrale Sacre Coeur 3.8 km / 2.3 mi
La Sqala 3.8 km / 2.4 mi
Rick's Café 4.1 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 94
  • hotel
  • MasterCard
  • Visa
  • Visa Electrón
  • 24-hour reception
  • Wi-fi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 10 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable1 photo

    Relax Hôtel Casa voyageurs

    TWIN STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 10 m²JSU.ST-1
    JUNIOR SUITE STANDARDPhoto unavailable1 photo

    Relax Hôtel Casa voyageurs

    JUNIOR SUITE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEWJUNIOR SUITE • CITY VIEWJSU.CV

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    JUNIOR SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 27 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable1 photo

    Relax Hôtel Casa voyageurs

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-2

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEW QUEEN BEDJUNIOR SUITE • CITY VIEW QUEEN BEDJSU.CV-QN

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    JUNIOR SUITE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-2

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Relax Hôtel Casa voyageurs

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Relax Hôtel Casa voyageurs

8.4
Excellent
308 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Neighborhood
8.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
09 May 2026
Karen
Great stay , excellent value and well situated in a shopping mall complex
Friends
10/10
Exceptional
14 Apr 2026
Weihong
We didn’t find tissue box inside the room, that’s why I give 4/5 for amenities.
Partner
8/10
Excellent
07 Dec 2025
mujahid
Staffs are good. Clean interior
10/10
Exceptional
17 Nov 2025
Paul
Very clean rooms and friendly staff, great location if you don’t mind a walk to the waterfront. Was an issue with the booking from Wotif and the hotel didn’t have the booking or receipt of payment hopefully Wotif has sorted this out with the hotel as they could have charged me again.
Leisure Self
10/10
Exceptional
05 Nov 2025
Paul
Friendly staff and very clean rooms.
Leisure Self
2/10
Poor
30 Jul 2025
Khalid
Too much noise and the room is dirty and small and the receptionist has no idea what he is doing
Very disappointed
10/10
Exceptional
07 Jun 2025
Oluwakemi Elisabeth Adedamola
Great place , you have a shopping mall, train station close to the hotel
10/10
Exceptional
20 May 2025
Wassim
Good service .staff friendly
2/10
Poor
20 May 2025
Mohammed Dipu
After long train journey from Marakesh and arriving 1 hour after checking time i was made to wait another 1 hour before i could check in. The staff didnt seem to care. After finally being given a room there was no towels, the blinds were broken and tv had to be switched off at the mains. I called receptionist 3 time waiting for 1 hour for towels to be delivered. The hotel service was terrible.
Leisure Self
10/10
Exceptional
03 May 2025
Alex
Good experience for the price, would recommend
4/10
Poor
03 May 2025
Dhananjay
It’s a budget hotel, I get that. But the bedsheets were itchy, no kettle or coffee in the room - these are basic. The only option for drinking water is to buy bottles from the vending machine so we couldn’t get room temperature water.
Leisure Family
10/10
Exceptional
29 Apr 2025
Jill
Comfortable hotel near the train station. We thought the breakfast was good and worth the price. Would recommend.
2/10
Poor
07 Apr 2025
Mark

A Hotel without Towels!!

Upon check-in we were told there were no towels but they would be delivered to our room in an hour. After making 3 separate calls to the front desk over the next 5 hours, the receptionist told us,\"We do not have any towels!!\" So it'll come as no surprise that there were no towels ever delivered to our room!! We used clean pillow shams that we grabbed out of the laundry room for towels.
There was no soap in the shower dispenser! Pathetic!! Attention to detail is near zero.
I would advise staying elsewhere...
Friends_and_family Family
8/10
Excellent
22 Mar 2025
Omar
Very conveniently located: right next door to a big shopping mall and within walking distance from the Casa Voyageurs train station.
Leisure Partner
4/10
Poor
02 Mar 2025
Keith

Poor training

Appalling check-in:
40 minutes. Staff need basic training in how to locate a booking made via hotels . com.

Incorrect door key cards issued :
Reception staff don’t know how to program door keys, and will hand you one that is (a) not programmed correctly and (b) labelled illegibly, with a room number scribbled carelessly.

Security
Housekeeping staff suggested “If your door key doesn’t work, just ask me and I will open the door”. Housekeeping should instead direct guests to reception.
Self
8/10
Excellent
01 Mar 2025
Meaghan
It was a good stay
10/10
Exceptional
27 Feb 2025
Karim
The staff was great. Nice rooms and service.
Leisure Family_with_children
4/10
Poor
22 Feb 2025
Khalid
Was not that bad. I just want to say thanks to the receptionist male ( Badr) this gentleman was amazing in his servis, very polite, caring, trying the best to help and sorting any request of the customers, also the man who delivering the staff evening forgot his name, I must say that all males gentelmen woh working in that hotel are very helpfull and doing the best, but unfortunately females are not on that level of providing service such in dealing with customers or dealing with customers requeste, especially those females on reception are not very helpfull. Cleaners are wonderfull I am very happy with their work. Heating was not very good cold rooms Iheard SAME from another customers. SINKS blocked most the time..
8/10
Excellent
15 Feb 2025
Kirk
We would have liked a kettle in the room to make a cup of tea or coffee
Leisure Family
8/10
Excellent
21 Jan 2025
Lynton
Very well located as it is right next door to the Tachfine shopping centre Just 10 minutes walk from the beautiful casa voyageur train station A safe walk but busy street
The Hotel is a bit noisy especially in the day time Their laundry machines are on the third floor so you can hear them and when the cleaning staff change the bed sheets they move the beds with a screech However the staff were all very pleasant A good breakfast too
6/10
Pleasant
06 Jan 2025
Aliasger
It’s a bang average hotel. I only stayed one night as I needed somewhere close by to the airport and fairly cheap. The rooms were clean, but very basic. The taxi from hotel to airport was only 300 dhs. Overall, can’t complain but wouldn’t stay longer than a day. Right next door, there is a shopping centre, it has a great choice of places to eat and a supermarket.
Leisure Family_with_children
2/10
Poor
02 Jan 2025
Andre T.
This was the worst place we ever stayed at, not just in Morocco but worldwide, hands down! I got injured due to poor housekeeping service (no towel on bathroom floor) and spent a night in a hospital. Had to fly out to seek treatment halfway through our stay. The supposed general manager named Fatou took my hospital bills, promised reimbursement as well as refund for the hotel stay. Weeks later, I was told on the phone call that I should've asked for a credit before checking out and the they don't do refunds. I have not received the refund for the hospital call she took neither. To summ it up, I booked two weeks, tripped and fell the first night and was in a hospital because there was no towel on the bathroom floor. Had to leave after one week to go seek treatment. They think they get to keep my money for the whole two weeks (including the week we did not spend there), and fill me with fake promises of refund and reimbursement of hospital bills. The dishonest and unprofessional behavior of this hotel's leadership is unprecedented. Booking a stay at this place was the worst mistake I made in 2024 and I'm still limping with a knee brace on. Casablanca is full of awesome hotels, stay away from Relax Hotel Casa Voyageurs please!
Leisure Partner
2/10
Poor
27 Dec 2024
Alaa
I checked in around 9pm, I went to the room to find out there was no remote for the TV, I called them and brought me a remote, then I found the TV was not working, then they brought me a TV from a different room. The floor of the room was dirty and even inside the hotel.
I went to brush my teeth to find that the sink was blocked but at that point, I gave up because it was already late and I was staying for one night only.
Leisure Family
2/10
Poor
22 Nov 2024
Abdul
Our stay at Relax Casa Voyageurs was disappointing overall. Upon arrival, the first room we were given was unclean, with dust visible throughout and brown stains in the bathroom sink. We requested a cleaner room, and while the staff accommodated our request, the real disappointment came during breakfast on our second day.

The hotel appeared to be understaffed, with only two people catering to approximately 50 guests during breakfast service. It was chaos!—there were no clean tables available, and the buffet was entirely empty. It was a frustrating experience, as there was simply nothing to eat. When I brought my concerns to the reception and asked to speak with the manager, I was told the manager only arrives at 10 a.m., leaving the hotel essentially unmanaged during that time.

I had chosen this hotel based on its high ratings, many of which were 10/10, but my experience did not align with these glowing reviews, raising questions about their authenticity.

The only redeeming feature of the hotel is its location within a complex that includes a small mall with some decent shops. However, this is not enough to compensate for the poor experience we had. Based on my stay, I cannot recommend Relax Casa Hotel Voyageurs to other travelers.
10/10
Exceptional
16 Nov 2024
Saeed
Good
10/10
Exceptional
08 Nov 2024
Shareen

Convenient and Lovely stay!

Great place to stay as it’s located next to Tachfine mall. Taxis were easy to get. Food court was in the mall if you didn’t want to go far for a meal as well as for atm needs.
Self
10/10
Exceptional
15 Oct 2024
DAPHNE
Great location next to train station. Rooms are spacious and updated. AC works. Everything was clean, beds were comfortable.
Leisure Partner
6/10
Pleasant
08 Oct 2024
Amy
Convenient location
Leisure Self
10/10
Exceptional
29 Sep 2024
Verified traveler
Friendly staff, good location and walkable to the main train station. Yes it is true that it is a bot off that no towels are provided, and even more to have 2 men knocking on our door at 10pm saying to give us towels when we haven’t requested for it.
We are not sure if they really are staff but a little suspicious.
Friendly staff, breakfast is ok and can be better.
Location is the key and we are happy with our stay.
Friends_and_family Friends
8/10
Excellent
26 Sep 2024
Jason
Friendly service along with nice breakfast. Would stay here again.
2/10
Poor
12 Sep 2024
Karl
This was THE WORSTHotel experience in my life!
Don’t put a car in the “FREE PARKING” Garage!
You gonna end up in a fist fight!

Again …. The WORST! Don’t go there!
Business Self
4/10
Poor
22 Aug 2024
Verified traveler

Not the greatest experience

The location was pretty close to train station and also next to a mall. But I found the hotel to be a little unresponsive to my emails before I got there. When I got there, my hotel room didn't have shower towel and it was pretty noisy.
Self
8/10
Excellent
17 Aug 2024
Bilel

Family friendly stay

Lovely staff, relaxing and comfortable room For our whole family. We travelled with an indant and a toddler, and we were provided with a shared room with doors in between. This was perfect For naptimes to get The children their privacy, but still let us move freely in our room. The breakfast was also nice and suitable For children and grownups. Staff were super nice and helpful with every request, which made traveling with young Kids alot easier.
Friends_and_family Family
10/10
Exceptional
19 Jun 2024
Peter
Very close to the train station which was perfect. Room was clean and comfortable. Staff were friendly and helpful and it was nice to be welcomed with a glass of cold lemonade!! Nice and close to a shopping centre and several dining options!
Leisure Partner
10/10
Exceptional
03 Jun 2024
Consuelo

Good hotel in Casablanca

We are regular guests at the Relax hotels (oujda, kenitra, Casa ) to us Relax hotels are the best hotels in Morocco , they offer and gave us the best for the affordable prices, al are in great locations, we always feel like home as soon as we open the entrance door is like you are opening your house door, check in are always a pleasure, very smooth and please take, we had the check in at This hotel with Mr, Bader and he was very professional and friendly , greet us with a big smile and welcoming us home. For us relax will be our choice of hotel … keep it up and we will continúe coming back … thanks to all for give the best . We had been in very expensive hotels in Morocco and we haven’t felt this good in any of them.
Business Partner
10/10
Exceptional
01 Jun 2024
Clevell
Great customer service. The staff was accomdating and friendly.
Self
8/10
Excellent
09 Mar 2024
Erslan
If you are looking for an easy access stay to the airport and train station its a good choice. Room was clean and comfortable and staff was helpful and informative, theres a mall attached to the hotel which was convenient. You can catch a petite taxi easily to other city locations such as the the hasan 2 mosque which also has a larger mall 2 minutes away from it. and the hotel staff booked airport dedicated taxi for me for 4 am and Iam very grateful.
Leisure Family
8/10
Excellent
20 Jan 2024
Marcelo

Good

The hotel is close to the train station. There is a very good mall on the same building. The breakfast was good.
The room was clean and spacious
Partner
4/10
Poor
02 Jan 2024
Verified traveler

Nice hotel, worst service ive ever experienced!!

Where do I start?

Ive never had to wait to check-in in when showing up an hour after the check-in time. Over 30 minutes.


Ive never had to ask for an iron, its usually provided.


They only gave 3 towels, one for your hands, one for the wet floor, and one for the shower.


Key card wouldnt work and had to go all the way back down to get a new one, every.single.night.


I asked them to fix the shower, and i felt like i walked into a murder scene upon my return, bootprints all over the hotel, a big red mark that couldve been blood and throughout the whole process of them cleaning my room, they acted like i was inconveniencing them!!



They kept forgetting to clean my room, i had to literally request it, and they would show up so late- like 17:00!



I killed a huge spider on the wall, and saw a cockroach in the lobby, that was interesting.


Then they came with a supervisor to help me resolve these issues?

No!!

They came to tell me to keep my door closee at all times, and I explainer to them that average moroccan man would struggle to close this door. Its been jamming and you have to use a lot of strength. When i showed them that the both of them wouldnt be able to do it 5x a day like i has been doing, they apologized and walked away.



They offered to fix it, but it was the last day of my 10 day stay, and me and my mom were just so exhausted with this hotel, I just told them to please leave me alone.
10/10
Exceptional
16 Dec 2023
David

Comfort and convenience

Great choice for travelling to and from Casa Voyaguers. Location is not great but a small sacrifice for what is a very comfortable hotel stay.
Partner
6/10
Pleasant
03 Dec 2023
Verified traveler

Ok for a night or two

This hotel seems to be going through some renovations. Interior decorations are nice but the rooms and the service need to improve. We didn’t even have towels in the room. Had to ask for towels and then they dropped off 1 small and 1 medium size towels. They were quite old and reused many years. I’m certain that you find newer and better towels in homeless shelters. Don’t even give instant coffee but had a kettle in the room with 2 bags of tea for the 2 nights. Only thing going for this hotel is that the close proximity to the Casa Voyageurs train station which is the main reason for our booking.
Partner
10/10
Exceptional
26 Nov 2023
Iryna
Clean rooms, easy breakfast, safe !
Leisure Family
8/10
Excellent
25 Nov 2023
Younes
Perfect location and the staff are amazing
Leisure Friends
8/10
Excellent
15 Nov 2023
Asif
Clean, big room and close to train station
Leisure Self
10/10
Exceptional
05 Nov 2023
Vinodkumar
Breakfast was great! Clean.
Leisure Family
10/10
Exceptional
27 Oct 2023
Lisa
Clean rooms, friendly check-in, next to food places and shopping place. I would stay here again.
Leisure Friends
6/10
Pleasant
26 Oct 2023
ABDERRAHIM
- Notrechambre se trouvait sur le côté trop bruillant de l'hôtel. Le bruit vient d'un géant système de ventilation et de climatisation du centre d'achat à côté. Nous avons demandé de changer de chambre sur le côté moins bruillant mais on nous a dit que l'hôtel est complet. En plus, par la fenêtre on ne voit que ce gigantesque système de ventillation.
- La télé ne captait aucune chaîne. Pas de signal.
- Le coffre fort était verrouillé. Il fallait attendre un technicien pour le déverrouiller. Nous avons annulé la demande.
Leisure Family
10/10
Exceptional
10 Oct 2023
John
We arrived a little early to check in, but the staff handled it very calmly and politely, including bringing us a glass of juice each.
Leisure Partner
10/10
Exceptional
24 Sep 2023
Sofia
Loved every minute of it. Thank your
Self
10/10
Exceptional
24 Aug 2023
Rima
Perfect the best of the best hotel very organized the stuff are very professional.
Relax hotel is extremely recommended.
10/10
Exceptional
23 Aug 2023
Hamed
nice hotel 😏
Leisure
10/10
Exceptional
10 Jul 2023
Michael
I really enjoyed my stay here! Everyone was very polite and helpful! Everything was great!
Leisure Family
10/10
Exceptional
07 Jul 2023
Reem
Very nice hotel , 10 min walk to Casa voyager train station , the hotel looks new , the room are very comfortable , large with nice bed , hot shower , small fridge and great AC and Wi-Fi . It is next to a mall with a large supermarket and food court as well ,highly recommended hotel
Self
10/10
Exceptional
06 Jul 2023
Vincent

Best in Casablanca

We got there atc10am. Check in is at 2pm but they got us into a room right away. Great breakfast for around 7€. Staff was friendly and helpful. The entire hotel was extremly clean. Great location about 8 minute walk from train station and shopping center right next door. I love the name \"Relax Hotel\" because it is true...totaly Relaxing. Very quiet in room too. They are great ambassadors for Casablanca. Stay here, you will thank yourself.
Friends_and_family Family
10/10
Exceptional
30 Jun 2023
Edward
Great place to stay if you need to be need Casa Voyageurs station, for example if you are catching a train to the airport the next day. Apart from the shopping centre right next door, there's otherwise not much to recommend the area itself. The hotel building and rooms are clean and comfortable. Staff are great. Breakfast has lots of options and is a very good deal.
Business Self
6/10
Pleasant
24 Jun 2023
Joann
The pool was very nice.
Business Family_with_children
8/10
Excellent
08 Jun 2023
Dyianna
Property is at a very good location. Very friendly staff. Carpet in the Hallway are disgusting- needs a new flooring. Bathroom has yellow stain. Cleaner needs to use more bleach to remove disgusting residue. Beautiful Lobby
Leisure Family
6/10
Pleasant
04 Jun 2023
Saud R.
Staff is friendly and welcoming but i was very surprised the friege was empty and there was no even one single bottle of water ?! The location also was isolated .
Leisure Self
4/10
Poor
01 Jun 2023
Imane
couldn't find any towels the sheets and pillows were smelly and dirty didn't like it
Leisure Family
8/10
Excellent
01 Jun 2023
David
Staff wanted to please but the facilities were limited. No towels were in the room and my wife had to go and get some about 6 hours after we checked in.
2/10
Poor
15 May 2023
Abdelilah
I booked via Expedia , all was payed online but when I get there they charged me extra and I had to pay cash
I asked what for ? for some random TAX
that never happened to me before when I book with expedia
Leisure Partner
8/10
Excellent
12 May 2023
Emeka
The staff were quite friendly and helpful, hotel lobby is quite clean. Good breakfast however, my room air condition wasn’t cooling at all.
Leisure Partner
10/10
Exceptional
23 Apr 2023
Ravi
Walking distance from the train station. Embedded in a mall, but still quiet. Very helpful staff. Conveniently close to all attractions.
Leisure Family
6/10
Pleasant
29 Mar 2023
david

Could do better.

Chose the hotel because I was arriving and leaving by train . The city centre and all sights are a good 30/40 min walk away.
The room itself was big and bright and comfortable, with a good shower.
Some elements of the service were a little lacking. It was nice to have a kettle but there was no cup or coffee, just 1 mint teabag which was not even replaced everyday. On one occasion I was left with no towels.
The wifi also had bandwidth issues on one of the 3 nights rendering it almost useless.
Breakfast was good enough, standard Moroccan fare but on one morning the buffet was not set up presumably due to lack of guests and a random plate was brought to the table.
Finally my room key stopped working on the last morning and housekeeping had to let me in to get my bags .
Not worth considering unless access to the station is important.
Self
8/10
Excellent
07 Mar 2023
Julyssa
This is a nice place to stay if you just have a couple days in Casablanca. It is an 8min walk from the train station Casa Voyageurs. I would walk if you feel comfortable given that taxi drivers will try to go around in order to charge you more money. I learned that the hard way. The facility is small and not many amenities. You must request a hair dryer. There is none automatically in the room. The staff were fantastic and helpful. I would say that even though it’s close to a mall, it is located in an industrial area. There is not much around and my tour guide said it wasn’t safe to walk around at night. It is also very far away from all the tourist attractions (not walking distance) so if you want convenience to see all the monuments of Morocco, this is not the place to stay. Also, the rooms aren’t very sound proof. I could hear children yelling from another room and you can definitely hear traffic and the call for prayer (although those things didn’t bother me).
Leisure Self
10/10
Exceptional
10 Jan 2023
Maggie
Convenient location, very friendly staff, and the room was very spacious and nice
Leisure Self
8/10
Excellent
28 Dec 2022
Janet
Very clean, great service super close to train station
10/10
Exceptional
26 Dec 2022
muhammad
Nice and cooperative staff.
Leisure Family_with_children
10/10
Exceptional
14 Dec 2022
Abdullah
Very good service from all the staff at the reception especially Hamza, housekeeping and restaurant. I really enjoyed the breakfast and there was plenty of choice
Leisure Self
4/10
Poor
03 Oct 2022
Chunling
Close street,Too noisy !sleep not very well!
Leisure Family
10/10
Exceptional
30 Aug 2022
Yunior

Best hotel in Casablanca

The hotel is prestige clean, all staff are the best. Trying all their resources on their hands to help you and make your stay a pleasure and you want to come back to the hotel.
Friends_and_family Family
10/10
Exceptional
04 Aug 2022
Cemalettin
It is next to a big shopping mall. Very close to Casa Voyageour main train station. 15 min taxi ride to the ocean. Very clean totel and serve an amazing breakfast buffet. It has 3 star rating but better than most 4 star hotels in the US. Highly recommended
Leisure Family
10/10
Exceptional
11 Jul 2022
BENSGHIR
Welcoming staff and excellent location for Casablanca city visit.
Leisure Family_with_children
10/10
Exceptional
03 Jul 2022
Najih

Superb hotel

Staff friendly and very professional. The room clean , quiet and roomy. The bed was comfortable. Shopping is a quick walk.
Partner
10/10
Exceptional
03 Jul 2022
Lynn
Staff friendly and helpful, rooms comfortable
Business_and_leisure Partner
8/10
Excellent
17 Jun 2022
Khalid

Ecxelent

Тhe staff were such a nice and helpful cooperative especially the cleaners (amal&asmaa) these 2 girls they tried the best to offer you any help you might need. All in all wonderful.
Friends_and_family Friends
6/10
Pleasant
18 Apr 2022
Alioune
Room was too hot…had to open the window to cool it down…AC was not set to cool…only to heat!
Business_and_leisure Self
8/10
Excellent
23 Mar 2022
Verified traveler

Clean hotel

We enjoyed our stay at Relax hotel. It was so clean
Partner
10/10
Exceptional
08 Mar 2022
Fathi
Location
Business Family
8/10
Excellent
28 Feb 2022
Hanane
Hotel is nice,room is clean, however breakfast is poor and cups, cutlery were dirty
Friends_and_family Family
10/10
Exceptional
28 Nov 2021
Raymond

Nicely updated hotel, next to big mall

A comfortable stay with all the amenities I need. The neighbourhood isn't exactly the best for exploring, but for a single night in Casablanca it's fine. Also conveniently located next to a hypermarket.
Friends_and_family Friends
10/10
Exceptional
01 Sep 2021
Rami
Great place!
8/10
Excellent
19 Aug 2021
Verified traveler
Everyone in the hotel is attentive to our needs. Every staff are friendly and helpful.
Leisure Friends
10/10
Exceptional
17 Aug 2021
Verified traveler
Clean!
10/10
Exceptional
14 Aug 2021
Verified traveler
Excellent place! 10/10
Leisure Self
10/10
Exceptional
04 Aug 2021
Abdennabi

Lovely hotel

We had interconnected rooms as a family. very clean and very comfortable. We had safe, bottled water and fridge in the room. Nice hot water in the showers. The front desk were very friendly. Definitely worth more than a three star.
Friends_and_family Family
10/10
Exceptional
15 Mar 2021
Verified traveler
This is my second time staying at this hotel, they seem to be consistent with the excellent service they provide, the floor manager Mariam and the cleaning team still do a great job, I would definitely return back to this hotel when I am back to Casablanca
Leisure Self
10/10
Exceptional
14 Mar 2021
Verified traveler
It's a relatively new building, a modern design, the room is spacious, bathroom is sparkling clean with strong water pressure, location is convenient with an attached mini mall, transportation in general is cheap I used Taxis to move around, to summarize a nice place where I highly recommend for a budget traveler.
Leisure Self
10/10
Exceptional
25 Feb 2021
Verified traveler
I would like to thank all who working there especially Samia 🍀☘️
Friends_and_family Family
10/10
Exceptional
20 Nov 2020
Ali
Every thing was good the hotel very clean nice the staff so so friendly the breakfast was so delicious just one thing the parking is hard. Because you have to park in the mall parking and the mall is closed at 8:00Pm so you have to come back your hotel before this time also you can’t park your car out side the hotel because it busy all the day . So if you don’t have a car this hotel is so so so nice . One day I park my car out side the hotel behind the mall because I can’t find any spot and the police charge me 400 Drh it’s around 44$ . So if you don’t have a car that’s hotel very very good
Friends_and_family Family
2/10
Poor
06 Nov 2020
jaguar
an untrained staff , took them time to find my reservation .
they charged me even though the reservation has already paid for.
the hotel is beside a construction site which has a barking dog all night long
Leisure Self
10/10
Exceptional
18 Sep 2020
Farooq

clean and good hotel

nice hotel and good staff
Business
10/10
Exceptional
21 Aug 2020
Youness
I highly recommend this hotel. Very clean, new, and professional employees
Friends_and_family Partner
8/10
Excellent
08 Mar 2020
Val
No amenities..the restis fine. Close to train station, literlly situated in the mall..
Leisure
6/10
Pleasant
25 Feb 2020
Linda Jane

Nothing special.

Bland, but convenient for railway station and tram stop.
We were overcharged city tax, and they hadn't registered we had paid for breakfast in advance. They claimed there was a system error.
Wouldn't recommend this hotel.
Partner
10/10
Exceptional
31 Jan 2020
clara

Place for relax

Nice very clean hotel. 5 min from Casa Voyage.
Partner
10/10
Exceptional
28 Jan 2020
Verified traveler
Only u have to request hair dryer. Other are perfect
Leisure Partner
10/10
Exceptional
16 Jan 2020
Ismaaciil
Good hotel. Good people. Close to mall close to train
Friends_and_family Family
8/10
Excellent
09 Jan 2020
John

Close to train station

Close to the Voyager Station, clean & spacious rooms. We stayed there 2 Separate times on our trip. We did not have the breakfast. There is an additional city tax to be aware of. Right next store is a mall and food court with several food options.
Friends_and_family Family
8/10
Excellent
27 Dec 2019
Verified traveler
Would be nice if staff informed guests that we need to insert our keycard into the electrical switch slot to power up the room. International travelers may not be familiar with that system. Also an on-demand shuttle service to airport for a flat fee would be nice.
Leisure Partner

Location & surroundings

Relax Hôtel Casa voyageurs
Centre Cle Tachfine, BD Ibn Tachfine, Casablanca, Morocco

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Relax Hôtel Casa voyageurs

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