Name: DoubleTree by Hilton Casablanca City Centre
Address: Pasteur Avenue, Casablanca, 20000, MA

6/10

Pleasant

27 Jul 2026

Fatima

Rooms had dirty carpet that was put off for me, staff were very nice and attentive, good breakfast

8/10

Excellent

16 Jul 2026

Ngadi

Staff were extremely helpful. Nice big room with all the necessary amenities. TV stations and streaming were limited.

Family

8/10

Excellent

12 Jul 2026

Luis

Big rooms but dirty carpets and AC not functioning well. It made the room very humid. Breakfast is very good but expensive. The best part is the friendly staff always willing to help.

Partner

8/10

Excellent

19 Jun 2026

James

Only reason it didn’t get a full 5 stars is because it’s a little ways from most of the sights and restaurants in the city. Other than that it was a great stay and the staff at the hotel is exceptional.

Friends

10/10

Exceptional

14 Jun 2026

Cyriaque Rene

Excellent

10/10

Exceptional

27 May 2026

Mazal Marina

Excellent staff, room/spa/dining services strongly recommend!

8/10

Excellent

15 May 2026

Grant

The staff and breakfast was very nice. The rugs need to be replaced, they are filthy, they need to be cleaned. Gives the room a dirty appearance. DIRTY room rugs!!

Partner

10/10

Exceptional

08 May 2026

Manal

Very helpful and hospitable staff. Before we even arrived, and through email, staff were very helpful and professional. Their warmth and professionalism stood out at every interaction—whether it was the front desk team greeting me with a smile, and helping me decide my itinerary and how to navigate the city, or the restaurant manager who went gladly offered us complimentary coffee and pastry. Thank you Hilton Double Tree team

Family

8/10

Excellent

17 Apr 2026

Mohmed

The hotel was generally good. The hotel generally felt very old and dated but the rooms and bathrooms were cleaned daily and well maintained.

The location was good also. Very close to the train station and most local sightseeing and shopping destinations.

The breakfast was definitely a major plus point and the staff were brilliant. Good variety of different food and an impressive amount of selection.

Partner

10/10

Exceptional

17 Apr 2026

sheraz

Really awesome today will come back here

Self

4/10

Poor

14 Apr 2026

Neena Sanjiv

The room was very spacious but the room carpet was very stained. It felted very unclean.

Family

8/10

Excellent

07 Apr 2026

ZHANNA

Breakfast always was good.

8/10

Excellent

24 Mar 2026

Sandi

Just slept, showered & left.

Self

2/10

Poor

28 Feb 2026

Maria Audrie

When we arrived in Casablanca- we went to the hotel’s restaurant at 12:30 PM and told them that we had a tour at 1:30 PM and asked if the food would be ready right away and was asked for the food at 1:00 and was told the the food is ready. It was already 1:15 PM (45 mins of waiting) and no food came so we decided to cancel our order. Then they told us food is being drizzled now. We told them they shouldn’t expect us to eat the food in 5 mins for us not to be late for our tour.

On our first night- the air conditioner was not working and we informed the receptionist about it. While we were out the following day- - they sent a portable heater to our room (looked like they wanted the room to be get hotter). When we came back that afternoon- the room was still hot. They told us to give the air conditioner an hour and it should be fine. In the meantime- they sent a technician with another heater. We told the technician that we need an air conditioner and not another heater. Finally they transferred us to another room on our second night where the air conditioner was working. However the TV was not working. We had to call the receptionist twice before they senta technician.

On our third day - we left for our tour and came back at 3:00 PM with our room not done- bed sheets have not be changed and dirty towels still on the floor. Again we had to call the receptionist twice before the lady came to clean our room. Funny that the lady asked us to give her a good review in google.

Friends_and_family Family

2/10

Poor

03 Feb 2026

Aboh

Shady in my opinion .

10/10

Exceptional

21 Jan 2026

Roxana

Great service from the moment we landed we got picked up and the hotel concierge was really nice. The room was great. Overall I recommend ppl stay here

Friends_and_family Friends

10/10

Exceptional

14 Jan 2026

Arlene

This hotel is very nice, huge, and extremely aesthetically pleasing. The rooms themselves are beautiful and well designed, making for a great first impression once you arrive.

That said, the arrival and check-in process was frustrating. First, we had difficulty finding the hotel because it had moved locations, and the GPS directed us to the old address. This made the arrival stressful. Once we finally got there, check-in took quite a long time—we waited about 30 minutes before everything was completed.

When we got to the room, it was lovely, but unfortunately one of the beds was broken. The staff offered to move us to another room, but the alternative bedroom was too small for our group. We asked instead for a replacement bed to be brought to the room. This process took far longer than expected. Despite calling the front desk multiple times and being told someone was on the way, no one arrived. I eventually had to go downstairs myself to follow up. In total, we waited about an hour for the bed to be brought up. Since this happened late at night, it was especially frustrating, as we were exhausted and ready to sleep but couldn’t until the issue was resolved.

On a more positive note, the restaurant was excellent. The restaurant staff was friendly, attentive, and welcoming, and the food was so good that we ended up eating there twice.

Overall, I would still recommend staying at this hotel because the property itself is beautiful and the rooms are very nice. However, I do wis

Leisure Family

6/10

Pleasant

13 Jan 2026

Michel

Staff super helpful, old hotel in transition process

10/10

Exceptional

11 Jan 2026

Kader

Staff was friendly and helpful. Clean and spacious room, nice lobby.

Friends_and_family Family

8/10

Excellent

22 Nov 2025

Slobodan

Staff was friendly and helpful. Room and bathroom were spacious.

Partner

8/10

Excellent

14 Nov 2025

Norair

First floor, reception area is clean and beautiful,
can't say the same about the room, outdated and smelly.
Service was great.

Leisure Partner

10/10

Exceptional

05 Nov 2025

faizal

Yes

Friends_and_family Family

8/10

Excellent

19 Oct 2025

Samira

Oh space, nice location and great reception area.

Leisure

10/10

Exceptional

10 Oct 2025

SEAN

The highly professional staff whom provided wonderful hospitality. The dinning buffet is pricy but worth the experience. My room was spacious, luxurious, comfortable, quiet, and very clean. The Breakfast and Dinner buffet team (Mouna and others) made me feel like royalty each day. I cannot express enough how welcome I was way made to feel, from the front desk agents, to Saad/Hamid the concierge, and the dinning room team. This Hilton property has become my first choice in Casablanca.

Business Self

10/10

Exceptional

30 Aug 2025

Joel

The room was very nice and big. It’s too bad the bathroom didn’t have a fan.

Leisure Self

10/10

Exceptional

16 Jul 2025

Matthew

Great aesthetics and service

Leisure Self

10/10

Exceptional

23 May 2025

Jennifer

I arrived with no plans and was thrilled to meet the team who did everything to make sure that everything i hoped for, happened and well! From Ramses who met me at the car to Sara and others at the front desk and Ismael, the concierge, EVERYONE was wonderful. I truly felt like the goal was to make my stay as unforgettable as possible. Ismael was able to help with transportation and my next hotel and little things like finding a charger. He is GREAT at his job, both kind and generous with his time. Yusef was the driver to Marrakesh and he was fantastic too, super accessible and responsive. He really went out of his way to make sure i saw what i wanted. My room was great, the hotel is beautiful and with the incredible service, I would HIGHLY recommend a stay at the Grand Mogador in Casablanca.

Leisure Self

10/10

Exceptional

07 Jan 2025

ESMAEIL

Thanks

Leisure Family

2/10

Poor

21 Dec 2024

Mohamed

The elevator breaks down, we ask for towels, and it takes over an hour to get them; we have to make multiple calls to get one answered. mismanaged hotel, we will not stay again and we'll not recommend it.

Leisure Family

10/10

Exceptional

05 Oct 2024

muhanad

Pro: large rooms, safe inside, frig was good, large lobby and wide hallways, felt very nice, whatever you request gets delivered in 5 minutes, wry mice staff

Cons: not enough garbage cans ( may need larger ones), no exhaust fan in the toilet area!!! Very embarrassing!!, need more cloth hangers

Leisure Partner

8/10

Excellent

04 Aug 2024

Mordechai

The front desk was great the room was nice, it is a large hotel, the parking is guarded 24/7 so I felt safe parking the car

Business Self

10/10

Exceptional

10 Jul 2024

Alexandra

Underestimated

Amazing customer service, delicious food, and a large beautiful room with a great view of the city. Wish I could have stayed longer. Looking forward to next time.

Self

10/10

Exceptional

20 Jun 2024

Oday

I would do it again

Great facility and has all you need for your stay.

Partner

10/10

Exceptional

24 Apr 2024

KHALID

Great place in Casablanca

Grand Mogador City Center in Casablanca was a delightful surprise during my short stay. The hotel's elegant ambiance, impeccable service, and luxurious amenities made for a truly memorable experience. The room was spacious, beautifully furnished, and offered stunning views of the city. The staff were attentive and went above and beyond to ensure my comfort. The central location made it convenient to explore the city's attractions. Overall, Grand Mogador City Center exceeded my expectations, and I would highly recommend it to anyone visiting Casablanca.

Business

10/10

Exceptional

03 Feb 2024

Fiorella

There was no area to socialize with other guests for coffee etc. It was centrally located

Leisure Partner

8/10

Excellent

05 Jan 2024

Sandra

The room was nice, big, and comfortable. The breakfast is not that great.

Leisure

8/10

Excellent

15 Nov 2023

KHALID

My second home

Always a pleasure to stay in the Grand Mogador.

Business

10/10

Exceptional

11 Oct 2023

Abraham

Excellent customer service, big size rooms and very good food at the restaurant.
The fitness center is fully equipped and have a very helpful full time trainer

Business Partner

4/10

Poor

04 Oct 2023

Abdullah

The worst employees in Moroccan hotels

nice room bad bed, bad check in bad check out. the want to charge me for check out at 1:35 PM

Partner

10/10

Exceptional

26 Aug 2023

Khalid

The place to be in Casablanca

Business Self

2/10

Poor

27 May 2023

Verified traveler

AVOID.

1* Awful Hotel in Every Aspect. They won't ever reply to you or help with any queries. AVOID

Friends_and_family Family

2/10

Poor

19 Mar 2023

Adel

Horrible service!

Hotel was nice paid for the Grand Hotel and got a room in the Marina next door
Room was not bad except for the bloody sheets!
Requested a wake up call for 09:00 am but was surprised to get a 06:00 am.
The night auditor (Hassan?) refused to admit any wrong doing and insisted we asked for a 0600 wake-up call.
When asked to speak to a Manager at checkout I was told he was in a meeting!

Friends_and_family Family

8/10

Excellent

15 Mar 2023

Wael

This second stay of 2 nights has some problems such as air conditioning that never worked properly & the internet connection was poor. While the first stay of 3 nights did not have these issues.

Leisure

6/10

Pleasant

13 Mar 2023

Amir

It was a non alcohol hotel, which was a little disappointing.

Partner

10/10

Exceptional

11 Mar 2023

Wael

The stay was excellent. The staff were great

Leisure

8/10

Excellent

07 Mar 2023

MIN

Staff is not friendly and not professional

Leisure Partner

10/10

Exceptional

27 Jan 2023

ALDO

Nice place

Business

8/10

Excellent

14 Sep 2022

Camille

Nice property

Leisure Friends

8/10

Excellent

28 Jul 2022

Verified traveler

Room nice…service not so…

The room was huge and comfortable so that’s a plus. However the staff, well….
Check-in I got got double charged, they didn’t bring bags up, and then on any given day the most money I could exchange was 40 dollars .
I called downstairs to see if they had a bar/lounge … they said it opens at 7… and all they had to do was look up and see it was completely not being used . I assume a lot was lost in translation as most English isn’t their top language , so no fault of theirs . It was just like it wasn’t fully up and running again but the staff had to act like it was .
Again, the rooms were great , so if you want a nice QUIET area of town to get rest . This is the place

Partner

2/10

Poor

25 Jul 2022

mdmahmud

Bad Service

They charged be 200 dihrams for early checking in. Exceptionally BAD service. I had to wait 30 minutes for checking in to my room even though I paid extra. Room was ready. There were 4 people at the front desk, just laughing and joking, wasting time while customer is waiting. It took an hour to just get complimentary toothpaste and toothbrush at the room. This team needs training from IHG group on service. I have seen lazy people, but they are the worst. When i walked into the restaurant, the first thing came out of the person in front of the restaurant on duty is how much the price person is. No greetings. Worst Hotel Service I have ever experienced in Morocco.

Business

6/10

Pleasant

16 Mar 2022

Salman

Clean but cold

The stay was acceptable.
Room was cold during the month of March.
Breakfast was below average:
Room was clean
Bathroom is equipped with all the needed tools and accessories.

Friends_and_family Family

6/10

Pleasant

19 Aug 2021

Verified traveler

It was my second stay, the first was better, I hope they get better soon.

Business_and_leisure Family_with_children

8/10

Excellent

15 Aug 2021

Verified traveler

Good place to stay , friendly staff

Leisure Self

10/10

Exceptional

20 Sep 2020

Bilen

First time I stayed there I will definitely stay again hotel is nice clean and comfortable so for is the best one

Friends_and_family Family

10/10

Exceptional

19 Feb 2020

Zachary

Excellent place, would definitely stay here next time I’m back in Casablanca.

Leisure Self

10/10

Exceptional

18 Jan 2020

Bane

Friendly and helpful except unprofessional reception. quiet and safe

Business Self

10/10

Exceptional

16 Jan 2020

Abderahmane

Nice stay

The stay was comfortable. The location was great. The staff were friendly, serving and helpful. One of reception girls needs to be more welcoming just like the other receptionists who were friendly and gave us the feeling to be home.

Partner

10/10

Exceptional

16 Jan 2020

Papa

Wonderful hotel. Friendly staff and very welcoming

Leisure Self

10/10

Exceptional

12 Jan 2020

Denise

Wow, this place was was great but man the hotel room was massive for a standard. Loved that the toilet and bathroom were separated. It was super quiet, love)d that! They also had a window that opened so you could get fresh air and hear the heartbeat of the city. Would stay again

Business_and_leisure Friends

8/10

Excellent

04 Jan 2020

ZuhairAlojyyan

The location, clean property and the friendly staff. What I don’t like the shortage in drinking water and no Iron device.

Leisure Partner

4/10

Poor

13 Dec 2019

Verified traveler

Front desk services were poor. We waited for check-in the lady was chatting with another staff until a another staff while he was serving another customer had to tell the lady to take care of us. After all, she did not tell us where the elevators are, wifi password, hotel facilities, etc.
Later I came down to ask for wifi password, I told the front desk the service was poor.

Leisure Partner

8/10

Excellent

06 Dec 2019

Verified traveler

It is a very new hotel with excellent amenities in the center of the city

Business Self

4/10

Poor

23 Nov 2019

Mohammed

Receptionists are super rude

Receptionists are rude
Hotel as a building is good
Not a good experience for me
Never again

Business

4/10

Poor

13 Nov 2019

Verified traveler

Our room was not clean. Ir the floor was stcky. And it was warm! Couldn’t open the window to bring in fresh air! Calling the front desk didn’t help! The area where the hotel is not what I would expect for a 4 star hotel. Service is bad in the breakfast room! Definitely will not recommend this hotel!

Leisure Family

6/10

Pleasant

05 Nov 2019

Verified traveler

While the hotel was nice, the rooms were very hot as air conditioning did not work. The breakfast was expensive and terrible. By the time we arrived to eat, there was nothing left. Location was in the business district which is under construction. Would not recommend this place for the price

Friends_and_family Family

8/10

Excellent

03 Nov 2019

Samuel

Very nice hotel, sub-optimal service.

Very nice, comprehensive hotel with excellent facilities, comfortable room in central Casablanca. Good breakfast, but very slow service getting tea or coffee from what apparently was plenty of staff. There was a restaurant/lounge in a nice location with terrific food and great service for lunch or dinner. The hotel desk staff was friendly, but not helpful. We were called 10:30 PM to present our voucher to show payment- I had to dress and go down to the desk to show this and to pay a local tax (hotel bill was paid in advance). I paid in cash, but they didn't have change. I was told to ask for it in the AM when checking out. At that time, they didn't have any record of the change I was owed. Although the amount of the change was trivial, this shouldn't happen. I then asked the staff to call a taxi to take us to the airport (called a Grand Taxi in Casablanca, capable of handling luggage of which the smaller taxis were unable), but was told the Grand Taxis rarely came by the hotel, and the hotel wouldn't call us one, but would provide us with their own contracted service ( a limousine). This was significantly more expensive than a taxi. I paid for this as there appeared to be no other choice, but one of the bellmen indicated that there indeed were Grand Taxis in the area, but couldn't say this in front of the management who evidently were at the desk. I would not stay here again.

Partner

8/10

Excellent

24 Oct 2019

Verified traveler

The hotel was a bit away from the main attractions, but, Casablanca is so spread out, most attractions are not close. Taxis are readily available. Staff was always helpful, breakfast was plentiful and the room was large and well kaid out. I had to downgrade a bit, because the bathroom shower smelled of mold and rot.

Leisure Self

6/10

Pleasant

29 Sep 2019

Verified traveler

Good room but location is not central

Nice, big and clean rooms, but location is far from Medina, and unsmiling staff at breakfast room who cannot remember when you request for coffee (sometimes up to 3 times!) and are unduly concerned with clearing plates and cleaning tables (sometimes the same table is cleaned twice by different staff) when 3/4 of the restaurant has empty set tables. Better to have a self service coffee machine!

Friends

8/10

Excellent

14 Sep 2019

Verified traveler

The rooms and bathroom were the biggest I have ever seen. Food was average. Service was good, although we had a tv problem and it took several calls to get a tech in the room. We were on a tour and came in a day early.

Leisure Friends

8/10

Excellent

01 Sep 2019

Verified traveler

Hotel was nice, staff was friendly however i would prefer to stay closer to
the main center.

Leisure Self

10/10

Exceptional

19 Aug 2019

Verified traveler

Beautiful hotel very good rooms and comfy beds, clean and spacious. But breakfast is too expensive and too much. Location is ok but not great. Some restaurants and convenien stores around.

Leisure

10/10

Exceptional

29 Jul 2019

Mustapha

Great Hotel. I recommend it to all.

An excellent stay. Rooms rather large and bed is clean & comfortable. Service is good in general except for the service at the reception which was very slow.

8/10

Excellent

25 Jul 2019

Narjis

It’s comfortable but little far from the mall, beach....

Family

6/10

Pleasant

17 Jul 2019

Verified traveler

Amazing shower; wonderful breakfast spread; great customer service generally. Internet in my room was horrible and they didn’t do much about it to help.

Business Self

10/10

Exceptional

05 Jul 2019

Gary

One night in Cassablanca

Very nice hotel.Enjoyed our stay.

Family

10/10

Exceptional

04 Jul 2019

Verified traveler

Great surprise. Good location. Check in and lobby staff very friendly and helpful. Service at the restaurant and breakfast not good.

Leisure Family

2/10

Poor

28 Jun 2019

Verified traveler

I called Expedia to cancel my stay because flight was cancelled. The hotel was unreachable for 2 days and on 3rd day said that put me down as a no show. Unacceptable

8/10

Excellent

17 May 2019

Luis

Excellent hotel, not ideal location

Beautiful hotel rooms. Great price. The only down side is the location.

Partner

10/10

Exceptional

09 May 2019

Suk Ling

Spacious and clean room but not the location

Room is perfect, spacious and comfortable. The front desk manager is also very friendly and helpful. However, the restaurant food is pretty horrible and the service is very unprofessional. The lady at the egg station took the food from the bread and dessert station while the guests are having breakfast and she was away from her station half of the time.
Location of the hotel is not diserable. It is facing the port but away from everything else. Need to taxi to wherever you need to go but make sure that you don’t get the taxi in front of the hotel cos the drivers will charge a lot more. In general, it is a very comfortable and pleasant stay.

Partner

2/10

Poor

25 Apr 2019

Verified traveler

We checked at the hotel around 11pm. Front desk ask us to wait. One hour later we were told hotel do not have any rooms, because they were overbooked.
We insisted it is the hotel responsibility to find 2 rooms for us in similar 5 star hotel.
Around 0230 am they offer us a junior suite instead.
We accept, we were tired.
It turn out they have a problem with door lock, it can only be opened using master key.
Every time we leave room , had to wait for 1/2 hour
For guy who has Mayer keys.
It was a terrible stay.

Business_and_leisure Friends

2/10

Poor

22 Mar 2019

Verified traveler

The staff not helpful and the room which they provide me is not clean,in addition they are concern about sucking tips out of my bucket

Business Self

6/10

Pleasant

05 Mar 2019

talha

Terrible guest service

I stayed at this hotel a few times and really had a good stay but the last nihht when i booked this hotel for a family member they said that the aircon was not working and requested if they could change the room for 1 with a working aircon but they were just given a deaf ear

Family

10/10

Exceptional

28 Feb 2019

tomer

Recommended

Very big rooms

6/10

Pleasant

19 Feb 2019

Verified traveler

Misleading staff, money grab!

We called from the airport for a room for the day as we had a flight that same day and just needed a place to rest for the day. We were told the person needed to check to see if rooms were available and kept on hold for ten minutes and then hung up on. Not so good. We arrived at the hotel where the lady offered us a rate to check in early. We said we were getting a better rate on hotels.com and would like to use our app to pay. I double checked with her that we could still check in early with the rate I was paying online. She said yes. With this assurance we paid the nonrefundable amount on the app. She then proceeded to tell us we needed to pay a further 300 dirhams to check in early. WHAT? I was now extremely irritated that even though I had checked we wouldn’t need to pay extra, we still had to in the end. Be careful with the staff here- either they are untrained or simply do not understand English fully.

Partner

8/10

Excellent

02 Feb 2019

Abdellah

Not a bad

Beautiful place, despite it being in a very busy dual carriageway.

Family

10/10

Exceptional

27 Jan 2019

Verified traveler

Hotel was great as was the staff. They where very nice

Leisure Partner

10/10

Exceptional

07 Jan 2019

Verified traveler

Loved its location. It wasn't far from the Medina and the main square.

Business_and_leisure Self

8/10

Excellent

27 Dec 2018

alan

Clean. Good value.

Good value. Keep checking prices. Be careful breakfast , if you don’t take it included can cost as much as thecroom !!

Family

10/10

Exceptional

26 Dec 2018

JAMAL

lovely stay

The hotel was great compared to the price i paid.and i would sure come back to the hotel.

8/10

Excellent

23 Dec 2018

Verified traveler

This hotel was an excellent stay for the price. The room was clean and well furnished, the bed was comfortable, and the bathroom facilities were high quality. The hotel is 45 minutes from the airport by taxi, so be advised, it's a bit of a haul. But still, excellent facility.

Business_and_leisure Self

6/10

Pleasant

30 Oct 2018

Verified traveler

Nice modern hotel not near anything

Lovely modern hotel, large room with great bathroom in a neighborhood where there is nothing around. Taxis needed to get anywhere. So...find a hotel near the corniche and do yourself a favor.

Family

4/10

Poor

22 Oct 2018

Craig

Unable to access internet consistently led to loosing almost 3 days worth of data (unable to back up) and a week full of connection issues that greatly hindered my business. Tried to call guest services for help twice and nothing was done to resolve the issue.
No gym, restaurant or any type of amenity... just a room, breakfast and room service.

4/10

Poor

13 Oct 2018

Rob

Beautiful facility with HORRIBLE service. We asked for simple things like towels and never received them.

6/10

Pleasant

28 Sep 2018

Vicki

Beautiful hotel with great amenities. No one ever answered phone when calling the front desk. Front desk staff were not pleasant or helpful. Male staff in restaurant were not pleasant.

8/10

Excellent

15 Sep 2018

Vicki

Very nice hotel. Bed is very comfortable. Lovely bathroom.

10/10

Exceptional

10 Sep 2018

Ariel

I'm happy with the service. Staff are very professional, friendly and helpful. If you will need city tour and aay trip ro other cities, they can hekp. Thier food is also vary good.

10/10

Exceptional

09 Sep 2018

Verified traveler

Great hotel service

Spacious room!

Partner

6/10

Pleasant

25 Aug 2018

Dan

Overrated

Prior to arriving in Casablanca, I had tried on several occasions to organise a transfer for my wife and I. No response was received from the hotel or the concierge, who, after several phone calls on the date of arrival, was unable to call me back due to being \"too busy\". When i arrived, i rang the hotel again asking about my transfer, and got told rather bluntly that no transfer was booked and to find a red cab out the front.
When i got to the hotel, expecting to see many people bustling around, we found the complete opposite. Staff were standing out the front of the hotel smoking, and when they saw us getting out of the taxi, decided to run inside instead of assisting us with out bags. Certainly not a 5 star hotel service.
Once we got inside the hotel, it seemed like it was vacant. I was bewildered given the previous phone calls stating the concierge was too busy to return my call to organise a transfer. When checking in, we were not greeted with smiles and apologies for the inconvenience of carrying all our bags inside and having to organise our own way to the hotel. Small issues i know but still worth a mention.
When we got to our room, we were surprised at the size of it. Rather excessive for our needs, but nonetheless, comforting. We had a view from the 15th floor (17 in total) which wasn't too bad. Complimentary water bottles next to the bed also.
Overall, certainly not worthy of 5 star.very quiet, staff seem bored, and building not of the high standard expected

8/10

Excellent

22 Aug 2018

Zuhair

Was very good, but the breakfast if very very expensive

10/10

Exceptional

15 Aug 2018

Kamilah

Lovely hotel

Amazing hotel! I would definitely recommend staying here!

Family