Moroccan House hotel Casablanca

Morocco , Casablanca
CASABLANCA, 4, Rue Mohamed Smiha
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100 reviews shown

6/10

Pleasant

03 Feb 2026

Alexis

Old property. The power went out for our floor and the staff had to re set the master switch and we lost confidence that it wouldnt happen again and checked out 3 hours after checking in.

Leisure Family

10/10

Exceptional

05 Dec 2025

Mohamad

Great stay clean room i love it very friendly staff

Self

6/10

Pleasant

09 Nov 2025

Nicole

The hotel meals (dinner and breakfast) were delicious, but the shower didn’t work at all, bed was uncomfortable, and sound carried throughout the hallway.

Self

8/10

Excellent

02 Nov 2025

Aneeqa

The staff was welcoming and informative.

Friends_and_family Family

8/10

Excellent

25 Oct 2025

Aref

They moved me to another hotel the staff were super friendly, I just didn’t like the area felt a bit unsafe and noisy

Leisure Self

4/10

Poor

23 Oct 2025

FOUAD

Frist and last time

Business Family

10/10

Exceptional

17 Oct 2025

Paulette

Staff was excellent , belle accueil, merci

Leisure Partner

10/10

Exceptional

17 Oct 2025

Aileen

A great atmosphere, staff were warm and friendly and went the extra mile to make us feel welcome on arrival. The property was unique and exactly what we were after, rather than more modern hotels. We were only there for one night and didn’t have a chance to explore but there was a supermarket 1 block away and Pizzeria/Cafe across the road.

Family_with_children

6/10

Pleasant

23 Sep 2025

Ruth Sonia Gonzalez

Me gustó la decoración del hotel.
Cerca de lugares como, La Medina y el restaurant de Rick para ir caminando.

4/10

Poor

21 Sep 2025

Stephen

Dont go there

Staff rude and simply fail to acknowledge you. Room grubby, old and tired. Tableclothes very dirty in breakfast area , as were our pillows.
Air con failed to work - asked for assistance, waited 25 mins whn promised 5 mins. Staff member came up and simply told me \"it is working\" when it wasnt. Overall terrible and not cheap.

Partner

6/10

Pleasant

23 Jul 2025

stephanie

The place is kind of scary. Not well lighted . There’s a distinct smell in the room . The people in the reception were ok .

Leisure Self

10/10

Exceptional

14 Jul 2025

MARCIO

Comfortable and great breakfast

Great location and comfortable hotel with lots of character and a varied breakfast.

8/10

Excellent

19 Jun 2025

Neomal

Staff were very friendly and helpful. Overall it was a nice stay

Friends_and_family Family

2/10

Poor

07 Jun 2025

Nancy

Property outdated, smells bad, furniture is outdated and the card for the room takes too many times to work, we asked for iron they only have a laundry service, cost extra to use the safe

Leisure Family

10/10

Exceptional

29 May 2025

Harry

An enjoyable experience

8/10

Excellent

29 May 2025

Jennifer

Good value, nice to have a welcome tea and treat. The reception area was very beautifully decorated in a traditional style. Basic but comfortable rooms. Very helpful front desk staff. A great location to get to the train for the airport and the tram, restaurants, and Medina.

Leisure Family

10/10

Exceptional

13 May 2025

Rebecca

Great hotel for the money

For the price, this was a great hotel. Non smoking facility (just putting that in as it was unclear to me when I booked it). Bed really comfy, I slept so well.
Breakfast great, and the staff were absolutely lovely. Really nice hotel. Very close to Casa port train station so easy to get to and from airport, and two tram lines in a couple of minutes walk.

Self

10/10

Exceptional

23 Apr 2025

Verified traveler

Friendly and helpful staff

Friends_and_family Family

8/10

Excellent

10 Apr 2025

Rick

Staff very friendly and accomodating. Gave accurate direction to sites of interest...

10/10

Exceptional

01 Mar 2025

Larry

As a surfer and a frequent traveler with my family, I can confidently say that my stay at this hotel, was nothing short of exceptional. From the moment we arrived, the staff welcomed us with warmth and kindness, making us feel right at home. Their helpfulness and generosity truly set this hotel apart.

The artistic touches throughout the hotel and in our room were a delightful surprise. Each piece added character and charm, creating a unique atmosphere that we couldn't help but admire. The hotel itself was impeccably clean and comfortable, providing the perfect retreat after a long day of exploring.

One of the biggest advantages of this location is its proximity to Casa Port station, making it incredibly easy to navigate the city. We were surrounded by a plethora of restaurants and coffee shops, ensuring we never went hungry. Plus, the market, mosques, and other cultural sites were just a short stroll away, allowing us to fully immerse ourselves in the local culture.

I genuinely believe that we found an unbeatable price for such a fantastic place to stay. Our days were packed with adventure, as we typically left every morning at 9 AM to go surfing and returned around midnight, eager to make the most of our time in this beautiful country. The blend of ancient history and modern architecture was awe-inspiring, and I encourage everyone to embrace the experience with an open mind and a kind heart.

if you're looking for a clean, comfortable, and affordable place,this is the one

Leisure Family

10/10

Exceptional

24 Feb 2025

Michal

Very nice hotel,centraly located.Rooms are spacious and well maintained.Staff is nie and responsive.The biggest advantage of the hotel: breakfast with big variety of products.

Leisure

8/10

Excellent

10 Feb 2025

Driss

Staff and service was good

Business Family_with_children

2/10

Poor

02 Dec 2024

LENDY

The towels were really dirty.Very old, no well care property. Bad smell in the room. We asked the satf to come to low the temperature for air conditioning and they never come.However some people of staff were very king but very difficult to understand english or spanish. They offered us taxi service but they charged us the double of the amount. Even for low price you will regret to get this hotel.

Leisure

10/10

Exceptional

14 Nov 2024

Ximena

Staff was absolutely amazing and extremely supportive ❣️❣️❣️

Leisure Friends

4/10

Poor

10 Nov 2024

Qinfang

Is an older property that feels more like a dormitory. Don't book a taxi through the front desk. You're likely to be over charged and/or lose money if your plans change. We found nicer places nearby at a lower cost.

Leisure Family

8/10

Excellent

07 Nov 2024

Jose

The decoration of the hotel is splendid.

10/10

Exceptional

01 Nov 2024

Mark

I really enjoyed my stay

Hello. I stayed 3 nights at this hotel. Everything was great including the location. 4 minutes walk from downtown ctm bus station, for example. Tram transit stop right outside the door. The place was very quiet, except for car horns during rush hour. The place is very tastefully and colorfully designed. Staff were fun and helpful. And it was very reasonably priced!

8/10

Excellent

16 Oct 2024

geoffrey

The Moroccan decor is really beautiful. The staff friendly and helpful. The room was cleaned daily with fresh sheets and towels . I booked with dinner included , and was treated to a different Moroccan speciality each night. Two nights it was tajine , one fish and one chicken. The buffet breakfast was excellent, with many choices including eggs any style and beautiful crusty bread

Leisure Self

4/10

Poor

07 Oct 2024

Leonardo

The mattress was bad. Hard
Not clean
TV never work
Phone never work

Leisure Family_with_children

10/10

Exceptional

11 Sep 2024

Teresita Vilma

Very nice place homely Morocco way

Leisure

10/10

Exceptional

16 Jul 2024

Stacey

Greta staff

Leisure Friends

8/10

Excellent

25 Jun 2024

Zeb

I can’t complaint as the location can’t be better than this. I will rate property condition as average. Receptionist Younas an excellent guy who tried his best to make my going out and find and explore area. He went out to guide me which road to take. The tram closest station was on right side where 2 tram tracks meet. This I find it last day of my 3 days trip as Younas was off and no one there could guide me and understand me. On the same tram track all shops there. On first day I was heading that side but a delivery guy misguide me say there no Restuarant that side. I’m not impressed of Casablanca except Ain Diab beach area. Not plan to visit in future as other cities like Marrakech and Tangier more attractive and entertaining

Leisure Self

6/10

Pleasant

12 Jun 2024

Eric

Dated bargain

At half the price of European hotels in the same neighbourhood this hotel was fine. Safe, quiet and nice staff. It’s an older hotel that has seen better days, but for a night and in this location I forgive the quality of sheets and such. Big rooms too. Ask for a room with a mini fridge. Very empty and a little creepy if solo travelling I would add, but a true bargain so close to the train station.

Partner

10/10

Exceptional

01 Jun 2024

Antonio

Friendly staff.

Leisure Self

8/10

Excellent

19 May 2024

Joanruth

Unique Moroccan style, great staff. Not all thing work (A/C, shower) but are not a big problem.

Leisure Self

10/10

Exceptional

10 May 2024

Vasthi

Traditional morrocan decor was nice and breakfast was good.

Leisure Friends

10/10

Exceptional

05 May 2024

Cornell

Great value

Leisure Self

6/10

Pleasant

29 Apr 2024

leen

poorly maintained

Leisure Friends

6/10

Pleasant

01 Feb 2024

Sandra

Great location. Stunning original Moroccan architecture. Dissapointed the hamam & spa was closed for refurbishment. Omelet was tasty at breakfast. Night concierge and reception staff were fabulous. Showed us the wat to restaurant bar with live music on our first night. Top evening!!!! Thank you

Leisure

10/10

Exceptional

20 Jan 2024

Cruz Perez

Staff very nice

2/10

Poor

26 Oct 2023

Eric

No hot water, a/c barely worked, window couldn’t be locked, safe didn’t work and our room was directly above the attached nightclub with pounding music until 3am

6/10

Pleasant

07 Oct 2023

Eamonn

This property was charming and beautifully decorated. The room was very quiet, and the beds were stiff (but I like that).

The biggest drawback was the AC in my unit which made the barest effort to cool the room, utterly failing at its job. The bathroom was a bathroom, but whatever they paid their contractor was too much. Still, it had hot water and a working toilet. No exhaust fan though.

It was about a 20-30 minute walk to the old market, and about an hour walk to the coast and Grand Mosque. The breakfast buffet was nice; toast, omelette (shared the grill with ham though, so the omelettes weren’t halal friendly), fruit, coffee, tea, bread, biscuits, oatmeal and fresh orange juice, for 70dh.

Overall a nice place, but please fix the ac!

Leisure Family

10/10

Exceptional

02 Oct 2023

Canan

Very friendly staff , Clean rooms ,budget friendly and only few minutes from Casa port and city center
I love the Moraccan style decoration and breakfast
Overall I feel like I am home in
Moraccan House

Leisure Self

10/10

Exceptional

05 Sep 2023

Joy

Very helpful staff and fabulous Moroccan decor

2/10

Poor

14 Aug 2023

Yasmin

The hotel was a big disappointment. Aircon was broke, couldn't have a shower as the water was black, showerhaed was broke, bathroom floor was constantly flooding and staff did not give a two hoots. Reception staff was rude, could not sleep all night as I could hear the neighboring room. Next mornig I almost slipped on the bathrom floor. Despite raising concerns nothing was done. I was due to stay another two nights, but despite having paid in full I checked out and got myself a much better hotel that was cheaper. So glad i did as this made a difference to the rest of my time in Casa.

Leisure Family

4/10

Poor

12 Aug 2023

Amna

The toilet flush was broken, the shower in both rooms was broken, the outside door didn’t lock so the man gave us a chair to put in front to keep it closed. The lady at the front desk was not delivering good costumer service. I had to ask for towels twice! No spa as promised. Staff were u helpful.

Leisure Family

8/10

Excellent

24 Jul 2023

Javier

The staff was nice, the property was pretty good

Leisure Friends

8/10

Excellent

22 Jul 2023

Jackie

If you are looking to stay in a typical moroccon hotel with lots of moroccon charm then this is the hotel for you. Breakfast and dinner is typical moroccon fare and the hotel is located within walking distance of the marina shopping mall and ricks place (15 mins walk).

Leisure Friends

10/10

Exceptional

19 Jul 2023

sonia

The hotel was beautiful. It was just what you pictured a Moroccan hotel to look like. The staff was so courteous and helpful. They helped us arrange tours, drivers and a spa. We got the meal plan and they would call the Chef in after hours to feed us. The food was plentiful and delicious. As women traveling solo we felt completely safe. There were plenty of plugs the AC was great. There is a supermarket two blocks away.

6/10

Pleasant

17 Jul 2023

Audrey

Moroccan House Hotel

Pretty central. Once we worked out the trams, it was a great way of getting around.
The publicity photo does not reflect the accommodation, and not in a good way.
No coat hangers in room, although requested. Availability of breakfast food was variable at best.
Overall, I won't be rushing to stay here again

Partner

10/10

Exceptional

26 Jun 2023

Aquiles

Great location, safe and quiet area. Nearby to supermarket, pharmacy, very good breakfast and dinner is realy good food. They also have an vegetarian meal. Friendly staff. Nice restrooms, hot water and AC works great. Big plus they have an elevator.

Partner

10/10

Exceptional

15 May 2023

Hudson

If you’d like to stay at a locally owned and operated hotel in the heart of Casablanca this should be your choice! Amazing staff, walking distance to the old medina and several other landmarks as well as tons of restaurant options.

Partner

8/10

Excellent

18 Mar 2023

ishtar

Nice place

6/10

Pleasant

12 Mar 2023

Osama

Staff were kind and accommodating, our party was check-in at different times.

But the hotel is kind of run down and grimy. It faces a dilapidated stadium and there was the construction of a tram extension in front of it so it's not the best view or first impression. Also because of the tram extension, taxis can't really stop in front without stopping all the traffic behind them. At night the immediate area around the hotel is kind of eerie but if you walk a little further there are quite a few stores, markets, street vendors and great restaurants and it is steps away from the CTM bus station.

The bathroom faucet was so strong it would feel like the water was electrocuting you, I asked my friend and he felt the same thing.

Television worked and had cable channels.

Breakfast was not included but was like 9-15 euros/person, even though other comparable hotels in the area included it.

Leisure Friends

10/10

Exceptional

11 Mar 2023

Ben

Rooms extra clean, staff friendly and breakfast excellent, I have only good things to say about this place and definitely I ll comeback, I’m reading the owner book” open your eyes” I find it very helpful and easy to read, thank you, Bravo

Business_and_leisure Friends

8/10

Excellent

06 Mar 2023

sherri

This hotel has a ton of character. Beautiful tile work, ornate ceilings….nice location

Leisure

10/10

Exceptional

19 Feb 2023

Elsie

Staff are

6/10

Pleasant

31 Jan 2023

peeter

Good enough for just sleeping

Having no idea about the area, I just booked because of free parking mostly. Well-I got it but there was actually one parking spot for whole hotel, I was friendly to those nice dudes in hotel, so I got it. A bit noisy area, but this is Morocco! Hotel does not look like on those nice pics and NB!! GPS location both in Waze and Googlemaps is totally wrong...like 30 minutes wrong. Just use the postal address to reach the place and be patient in traffic! Breakfast was just the usual one, restaurants for dinner in some 5 minutes walk.

Self

10/10

Exceptional

03 Sep 2022

Jack

They allowed me early check in which was nice. Location was superb, less than 5 min walking distance from airport train and CTM bus station. 30 min walk to Hassan II mosque. Breakfast was serviceable. Staff was helpful when I had questions about buying a bus ticket and when I had an issue with the lock on my door. Room was clean enough that I felt comfortable. Hot water was reliable. The traditional Moroccan decore was a nice touch and made my stay more fun. All and all, would recommend.

Leisure Self

2/10

Poor

02 Aug 2022

richard

They refused to honor our paid, confirmed, reservation. Expedia was of no help. Had to find another hotel at the last moment.

Leisure Family

10/10

Exceptional

18 Jun 2022

Charles

Nice older hotel and staff. Little maintenance issues solved when pointed out.

Leisure Partner

4/10

Poor

05 Jun 2022

Abdel

Please do not advertise free parking when there is no parking at all. Every night I had to look for a place with a gard to keep the car safe.I reserved here because it did say free parking.it was so frustrating.other than that it’s all good.

Friends_and_family Family

10/10

Exceptional

28 May 2022

RAYLETTE

Vet nice and friendly people so far

Leisure Self

8/10

Excellent

22 May 2022

Sara

Nicely decorated and the breakfast had many options. The place could use some dusting, especially in corners, higher areas, and cleaning inside the mini fridge. Great location- easy to walk to many sights and near great restaurants.

Leisure Self

8/10

Excellent

19 Nov 2021

Dmitriy

Overall, a pleasant stay and the hotel’s location is great! The only downside was that the hotel advertised free parking, but in reality the on-site parking facilities were unusable due to long-term street construction right in front of the hotel. I had to use off-site paid parking, although it must be said that the price for it was reasonable (about $5/day) and the hotel staff nice enough to accompany me there and show exactly where to park.

Business_and_leisure Self

10/10

Exceptional

17 Nov 2021

Veronica

Todo muy lindo y muy bien decorado, muy tradicional como lo que buscamos. Excelente ubicación me encanto.

Friends_and_family Friends

8/10

Excellent

02 Aug 2021

Verified traveler

It’s okay 👍👍👍

Leisure Pet

10/10

Exceptional

07 Jul 2021

Verified traveler

Helpful front desk

Business_and_leisure Family_with_children

10/10

Exceptional

04 Apr 2021

Verified traveler

The team in here are wonderful and kind. They put their guest first before any other thing. My stay here was great. Thanks

Friends_and_family Family

8/10

Excellent

23 Mar 2021

jacques

everything was excellent. I felt very comfortable ,every one was kind From the Manager, to the chambermaid. Actually I prolonged my stay by 3 more night .

Business Self

10/10

Exceptional

21 Mar 2020

Verified traveler

Good, cheap accommodation in the city center. A very good breakfast.
Clean room, clean bathroom with hot water, towels, wardrobe with hangers, very well working WiFi. Very nice English-speaking service. Central location, very safe. Casablanca is a very safe city. The entire hotel is decorated in Arabian style. Looks very nice. I highly recommend this hotel and will be staying the next time.

Leisure Partner

6/10

Pleasant

15 Mar 2020

Abdul

Not recommended

Old place, not maintain and not keep clean.

Self

8/10

Excellent

27 Feb 2020

Trudy

Hotel was okay for a standard hotel. Location good.

Leisure Friends

10/10

Exceptional

24 Jan 2020

Verified traveler

Good customer service nice hospitality but the price is very high for 2 days with out breakfast

2/10

Poor

21 Jan 2020

Verified traveler

I had always recommended this hotel as a great value and unique style. They changed the decor of the rooms and never updated the photos which is dishonest as the new decor is horrible and not unique so you think you are getting a different room. The price went up so it is not worth what it costs. You can stay at a higher rated, updated, comfortable hotel that includes breakfast for the plaice of the basic room here with no breakfast. NEVER again. Disappointed to say the least. Beds are SUPER UNCOMFORTABLE PILLOWS ARE LIKE SACKS OF CEMENT!

Business Family

2/10

Poor

29 Dec 2019

Verified traveler

Awful awful awful

I was given a small single room with extra bed put in and that was a twin room. Bathroom was awful, loud ventilator, grey towels, no flush knob for toilet, wouldn't stop flushing. The worst was waiter at breakfast wanted to charge me for hot water. When I arrived and asked for a city map, the reception wouldn't give me one. Manners are atrocious. We came early to join up G Adventures tour .... never again at this hotel!!! The only good thing was the bellhop, very nice man.

Friends_and_family Family

8/10

Excellent

21 Dec 2019

Verified traveler

Convenient location near bus and train station. Beautiful lobby inside, a bit nondescript outside. Friendly staff who held bags for a couple days. Room condition could be updated but relatively clean. Despite many other guests, it was quiet.

Self

8/10

Excellent

02 Aug 2019

cheree

Moroccon House Hotel Stay

Overall we enjoyed our stay at Moroccon House Hotel. Our room was spacious enough for two people and had a mini bar and television. The bathroom although dated was perfectly adequate and hot water was always available. Breakfast was buffet style with a good variety of options. The only negative thing I can say is that the receptionist arranged an expensive 'sightseeing' tour of Casablanca for us which turned out to be nothing more than three hours spent driving around in the Casablanca traffic.

Family

6/10

Pleasant

29 May 2019

Verified traveler

Unique locks on inside room doors. Dirty carpets. Bedding was clean. Fridge did not work. Big key hole in door which was big enough for someone to be able to look into the room.

Leisure Friends

10/10

Exceptional

12 May 2019

Bernard

the room was large and spacious. Beds were very comfortable and we slept like babies! The staff was helpful, very considerate and helped immensly with restaurant recommendations. They also recommended a private guide who was excellent and showed us a combination of what we wanted to see combined with his recommendations. So much that we tipped him 25%

Leisure Partner

6/10

Pleasant

12 May 2019

Verified traveler

the breakfast was traditional
did not like the step in tub and hand held shower
no hot water on any mornings i was there
Staff were all very friendly and helpful
doors difficult to lock and unlock

Leisure Self

6/10

Pleasant

09 May 2019

Verified traveler

Bathroom need improvement. Very dated . This is a typical 3 star hotel in Morocco. Location however is very convenient. Close to CTM bus stop

Leisure Partner

8/10

Excellent

07 May 2019

Verified traveler

Affordable hotel riad in Casablanca

Beautiful colorful tiles of a traditional Moroccan riad, but looks tired and poorly maintained.

Rooms are clean and outdated. Simply furnished with the Moroccoan flair of colorfully painted headboard and vanity mirror/chair. Good water pressure w/ hot & cold water in the shower. Water splashes out of the tub when showering, creating a small pool, which found slippery and quite hazardous (high fall risk!) - had to cautiously get out of the tub/shower.

Often used by tour groups, it's well-located, easily accessible by foot to most sights and public transport (city sidewalks are not ideal for luggages though).

Staff were friendly enough and seemed tries to be helpful as much as possible.
Overall, it is a good place for a night or two with its affordable price.

8/10

Excellent

02 May 2019

Verified traveler

Grand old style hotel with good sized rooms. Feels like Moroccan style. In a poor neighbourhood with garbage on the streets everywhere. Is an old hotel and could use some upgrades but overall it is satisfactory for the price.

Leisure Friends

10/10

Exceptional

27 Apr 2019

Verified traveler

Driver friendly drove on safe manner brought back a bag I had forgotten in taxi for me.

Leisure

8/10

Excellent

16 Apr 2019

Verified traveler

Interesting decor. Great breakfasts Plenty of hot water for the shower
Older hotel Close to the old Medina With a short walk

Leisure

8/10

Excellent

14 Apr 2019

Verified traveler

The hotel is decorated in Moroccan style from the lobby to the bedrooms. Breakfast is buffet style and seating is around low tables as per the Moroccan way. Perfectly adequate accommodation.

Leisure Partner

2/10

Poor

31 Mar 2019

Verified traveler

I didnt like anthing about this hotel. Filthy towels, rude staff and the list goes on. Worst hotel i have EVER stayed at in my entire life.

Leisure Self

6/10

Pleasant

28 Feb 2019

Verified traveler

Generally, Moroccan House Hotel Casablanca Good place to stay and spend a night .

Business Self

8/10

Excellent

25 Feb 2019

Verified traveler

Somewhat unique cultural and local feel for the decor.

Leisure

6/10

Pleasant

18 Feb 2019

Verified traveler

Good enough, but would look at other properties before staying again.

6/10

Pleasant

17 Feb 2019

Verified traveler

The staff was good. On the second day my daughter tried to arrange a taxi for her next day flight and could not communicate with the person at the desk. She ended up walking to anafjacent Sheraton and was able to make her 5 am booking,
Trrrible breakfast and coffee, did not go on our second day. Good location with access to buses. Our main interest was to visit the Hasssan 11 mosque, that was incredible.

Leisure Family

10/10

Exceptional

02 Jan 2019

Verified traveler

Staff was very welcoming and showed great hospitality. Nice stay for a great price. Would definitely come back here.

Leisure Family

6/10

Pleasant

11 Dec 2018

Verified traveler

Just okay. Shower leaked all over the floor. Staff was helpful but definitely just okay accomodations. You get what you pay for.

Leisure Family

4/10

Poor

16 Nov 2018

Verified traveler

On the street side, it's quite noisy. The hotel and rooms look quite old and are 'falling apart'. The door of the hotel room could not properly be locked. The staff is quite friendly though.

8/10

Excellent

07 Nov 2018

Paula

Great staff arranged guide and we had great breakfasts each day

8/10

Excellent

04 Nov 2018

mike

Character location and helpful staff cannot write any more characters.

8/10

Excellent

03 Nov 2018

Gary

Local hotel with some beautiful Moroccan decorations.Walking distance to many of the attractions in Casablanca.

2/10

Poor

25 Oct 2018

LunaLLena

I got ripped off. I booked a private tour to the city and They did not promise me what it was. When I went back to the hotel the front desk that sold me the tour was not there, and nobody else care and did nothing.

8/10

Excellent

06 Oct 2018

Wayne

As our first hotel in Morocco, it was quaint and styled in a traditional Moroccan motif. The breakfast was good, and the staff were very helpful.