Odyssee Center

Morocco , Casablanca
CASABLANCA, Angle Rue Kamal Mohamed Et Rue Fakir Mohamed
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100 reviews shown

10/10

Exceptional

01 Mar 2026

Anne

Great location, center to most sightseeing. Room was a little dated but clean. Staffs are helpful.

Family_with_children

8/10

Excellent

18 Feb 2026

Marilyn

Very courteous staff. Very clean.

4/10

Poor

17 Feb 2026

Sahra

Our experience at this hotel was extremely disappointing. From the moment we arrived, the reception staff were unwelcoming and dismissive, and we were left waiting for an unreasonable amount of time before being assisted.

The Wi-Fi signal was extremely weak and practically unusable. Unless you have your own mobile data, do not expect reliable internet access.

Cleanliness was also a major concern. The towels provided were visibly dirty, with noticeable stains and red markings that appeared to resemble blood. Additionally, there was mold present in the bathroom, which is completely unacceptable.

The air conditioning in our room did not work throughout our stay. Although we repeatedly informed the front desk and were assured that a technician would be sent, no one ever came. After several attempts and no resolution, we eventually gave up. Thankfully, we had only booked three days.

Due to these ongoing issues, we decided to check into another hotel, where the level of service and accommodation was significantly better—especially after we explained the circumstances of our stay here.

I would not choose to stay at this property again. If you are only staying one or two nights and have low expectations, you may tolerate it. However, for any longer stay, I strongly advise reconsidering.

The only positive aspect of our visit was the housekeeper, Nasrin. She was kind, professional, and genuinely tried her best to assist us. She was the only staff member who showed care & effort.

Family

4/10

Poor

11 Feb 2026

Olga Ivette

The bathtub was full of mold, and the towels were stained and looked unclean. The most concerning issue was the mold in the bathtub, as this is a matter of sanitation and health.

Everything else was good — the breakfast was excellent, and the staff at the reception were very kind and helpful. However, unfortunately, the condition of the bathroom, especially the mold in the bathtub, is very concerning and needs immediate attention.

8/10

Excellent

10 Feb 2026

Christopher

Evening check in was great, everything in room was good but furniture looks a little tired and bathroom could use an updating

Leisure Self

10/10

Exceptional

02 Feb 2026

Mohamed rida

The room was great it was calm and clean , we also want to thanks the recepsioniste we came arround 8pm he was so kind and a smiling person.

Business Partner

10/10

Exceptional

01 Feb 2026

Bakari

Very good hotel within walking distance to everything in the city ,great breakfast and clean big room, the two ladies(NADIA and HASSNA)doing good job to make sure everything clean and comfortable room:

Self

6/10

Pleasant

29 Jan 2026

Mohammad Imran

Hotel was more than decent, and the staff were friendly. However, the room I stayed in had minimum to no wifi coverage. I had to move around the room to get connected and a few mins later the wifi would disappear. It was very frustrating but since I had a short stay I didn’t bother to ask for a different room.

Leisure Self

6/10

Pleasant

29 Jan 2026

Leilah

Service was just ok. Breakfast was chaos and the beds were uncomfortable! Otherwise, it was ok

Partner

4/10

Poor

28 Jan 2026

Travis

The rooms could use a pant job. The carpet had stains. The closet had an odor. The water in my room stopped working. But they were able to get me a new room. Lobby is nice. I think if they focused a little less on trying to be trendy and upgrade the rooms a little. It could be a nice hotel.

2/10

Poor

27 Jan 2026

Saeed

Stayed at Hotel Odyssee Casablanca recently. While I was away, my room was accessed and items went missing from my backpack. This raised serious concerns about security and safety during my stay.

The issue was never resolved, and I left feeling that the hotel was not secure. Travelers should be aware.

Self

10/10

Exceptional

27 Jan 2026

Bakari

It’s very good hotel
Very good Location city central with access to everything on walking distance

Self

10/10

Exceptional

26 Jan 2026

Jay

Comfortably and central location. Easy check in, nice room, very friendly staff and good accommodations for a quick visit to the city.

Leisure Family

10/10

Exceptional

25 Jan 2026

Youssef

Clean room, pleasant staff,

Self

6/10

Pleasant

18 Jan 2026

Azizbek

Dirty rooms with hair all over the sheets and broken shower

10/10

Exceptional

18 Jan 2026

Zainab

Really nice hotel, great location and clean environment! Staff were helpful

Friends

8/10

Excellent

13 Jan 2026

Elhadji

Yes

Business_and_leisure Self

10/10

Exceptional

11 Jan 2026

John

Nice and clean hotel. Good location.

Leisure Self

8/10

Excellent

05 Jan 2026

Arifa

The room was spotless, but not the bathroom. The shower floor was not very clean from the edges.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Karina

Hotel is close to transportation, there was a lot of places to eat and LOCAL food a plus for me. I feel safe all the time and was able to walk around and take the train to go to airport.. good location and good staff

Leisure Partner

2/10

Poor

30 Dec 2025

asma

I paid the full amount on the website, including the room and all taxes.
At the front desk, I was asked to pay an additional for the same tax, which I already paid online.
This is unacceptable and feels like a scam.

Leisure Family_with_children

4/10

Poor

29 Dec 2025

Khalil

Staff were not warm at lot. In fact we’re cold and unwelcoming. Would not recommend to friend's

Leisure Family

8/10

Excellent

29 Dec 2025

Maria Fernanda

This is a very good value hotel for a short stay in Casablanca. We stayed two nights and found the rooms clean, the service good, and the location excellent.

We arrived around noon after a long transatlantic flight and a three-hour train ride from Marrakesh, and really appreciated being allowed to check in early. The location is ideal for walking. The medina market is about a five-minute walk, the Hassan II Mosque about 25 minutes, and we even walked along the Corniche toward the Mall area, stopping for tea, pastries, coffee, and local snacks. We never needed public transportation and found plenty of nearby places to eat and buy essentials like water.

Two bottles of water were provided daily, which we appreciated, and overall cleanliness was very good.

There is one important issue future guests should know about, as it was mentioned in other reviews. On our first morning, while we were sleeping in complete darkness, someone fully opened our room door around 8:30 am without knocking or announcing themselves. It appeared to be housekeeping, but the sudden, unannounced door opening was a terrible and very alarming experience and should be addressed by the hotel.

Amenities are also very minimal. There was only one roll of toilet paper and no soap or shampoo, only a small bottle of body lotion.

Overall, this is an excellent budget-friendly option in a great location to explore Casablanca but be aware of the minimal amenities and housekeeping practices.

Leisure Partner

4/10

Poor

28 Dec 2025

Abderahmane

The room was

8/10

Excellent

21 Dec 2025

Prince

Great service. They don’t have a usb chargers

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Xincan

Clean, spacious room. Good location and friendly staff.

Leisure Partner

10/10

Exceptional

10 Dec 2025

Rajesh

Nice place to relax after a long flight and refresh for before your trip in Morocco!

Leisure Partner

4/10

Poor

03 Dec 2025

Tarek

No AC in any rooms during \"the winter\"

8/10

Excellent

30 Nov 2025

Patricia

Room and bathroom layout was kinda weird. It was such a large space but still felt cramped, and no place to put the soap / shampoo in the shower.. so thats why it gets a 4. Otherwise, excellent location, super clean and extra security/ bellhop to store bags, cute bar and lounge area etc. it felt pretty bougie for the price.

Partner

4/10

Poor

07 Nov 2025

Thanh

There wasn’t hot water for 2 days and staff acted like nothing happened. No notification or no warning. Very bad

Leisure Self

10/10

Exceptional

03 Nov 2025

Michael

The staff was warm and welcoming. The room was comfortable and clean. The location is central and convenient for everything.
Thank you for your hospitality.

Self

10/10

Exceptional

02 Nov 2025

Paul

AC was effective. Large comfortable bed however very small bathroom. Friendly staff. Very close to the medina n Ricks Cafe

Partner

4/10

Poor

20 Oct 2025

Susan

Property was fine but we checked our bags on checkout so we could aoend the day exploring Casablanca. When we returned to get bags we had to wait 1.5 hours to get ghe bags. Thank God we were not catching a flight. It was not busy. The person at front desk did not seem to know howvto retrirve our bags. They were literally in a room very close to the front desk. It made no sense.

10/10

Exceptional

19 Oct 2025

Mohamed

...

2/10

Poor

17 Oct 2025

Jeffrey

The entire hotel smelled like smoke for a place that says no smoking.

Friends_and_family Friends

2/10

Poor

07 Oct 2025

HAMZA

Huge privacy issue - our hotel room door was opened twice by staff members without knocking. House keeping opened the room door at 8am on day of check-out without knocking or having any system in place to see if we have checked out or not. Second time happened at 11am with someone just walking into our room and then said he thought it was another room - no knock or anything even though the TV was on and hair dryer to know people are in the room. For a 4 star hotel it didn’t have a 4 star service. The hotel doesn’t believe in soap in washrooms - we were told to use the shower gel. No extra toilet paper rolls provided. No tissue box in the room. Bathroom had a dirty rag left in it. Safe was not working. Slow and spotty WiFi. Carpets are super dirty and cannot walk barefoot. Communicating with staff at the front desk staff was difficult. No option to call front desk/room service on the phone. Room itself wasn’t too bad (except carpets) and they accommodated a late check-out by 1 extra hour, but otherwise not the best experience.

10/10

Exceptional

06 Oct 2025

Suraiya

Decent hotel in a good location. Staff was helpful. The medina was really close and good restaurants nearby

Leisure Family

10/10

Exceptional

30 Sep 2025

Jeffrey

Service was great.

8/10

Excellent

23 Sep 2025

Mohammed

In the middle of the city

8/10

Excellent

19 Sep 2025

Leslie Ann

The staff were so nice. One of the staff even ordered something for me online so I can have it that night. They gave good suggestions on where to eat and where stores were.

Leisure Self

4/10

Poor

08 Sep 2025

Kendra

The bathtub and sink were gross.

Leisure Partner

6/10

Pleasant

21 Aug 2025

samantha

A lot of construction around area. Had to call front desk several times d/t Ac not working, insufficient bath towels, no shower gel, fridge not working, no toilet tissue all on 1st night! Staff very accommodating which was helpful!

Leisure Family

10/10

Exceptional

03 Aug 2025

Catherine

Always great

Great place to stay. Great location.
Great staff

Business

10/10

Exceptional

03 Aug 2025

Cheikh Ahmed Tidiane

Nice place and people

Leisure Family

10/10

Exceptional

01 Aug 2025

Michelle

They were so so lovely and we arrived way before check in due to our flight arriving early. The lady at the front was so nice and saw we came from Canada and were jet lagged and arranged for us to check in asap! Huge lifesaver

Leisure Friends

10/10

Exceptional

17 Jul 2025

Evangelos

The hotel is centrally located, close to the Medina, and a 30-min walk to the Hassan 2 Mosque. Close to restaurants and shops. Staff very helpful overall. Room was spacious with plenty of desk space for work. Plumbing was usable, but may help to upgrade the showerhead and taps.

Leisure Partner

2/10

Poor

13 Jun 2025

TRICIA

BAD. Not like the photos at all!! Staff in restaurant were too busy on their phones to notice anyone sat down and waiting to be helped... ended up leaving after 10 minutes of no one coming over. The rooms are old and not well kept, they do not look like the photos at all! Would not stay again and would not recommend.

Self

2/10

Poor

11 Jun 2025

Hasan

Dirty ver dirty and moldy bathroom not sure how its 4 stars hotel

Leisure Family

6/10

Pleasant

09 Jun 2025

Temirlan

Service more like 3 stars.

Business

8/10

Excellent

29 May 2025

Claudia

The hotel has a great location

Business_and_leisure Self

10/10

Exceptional

29 May 2025

christy

Cute decor. Spacious and clean rooms. Great location. Staff is very helpful and friendly. Breakfast is a little expensive and not that great. I recommend Le Fleur to eat just down the street.

Leisure Friends

10/10

Exceptional

29 May 2025

Shaun

Amazing hotel. Friendly and accommodating staff.

Friends_and_family Friends

6/10

Pleasant

27 May 2025

Verified traveler

Great place but…

The hotel is conveniently located, rooms are good, staff is very helpful. Don’t bother paying extra for the breakfast option, it is beyond disappointing. Orange juice was watered down so much that you couldn’t even taste the orange anymore, no fruits, some stale pastries, lentils, sausages and hard boiled eggs. There are cafés and restaurants around the hotel with better options.

Partner

10/10

Exceptional

25 May 2025

Marc-Olivier

The staff is very friendly and recommended a nice place to have dinner

Leisure Partner

10/10

Exceptional

22 May 2025

Mohamed

Amazing as always best stay best hotel in Casablanca thanks to all the stuff and Nassima for making my stay wonderful

Leisure Partner

8/10

Excellent

21 May 2025

Chris

Itvis just outside the old Medina in Casablanca.

Leisure Partner

10/10

Exceptional

17 May 2025

Mohamed

Another brilliant stay big thank you to Nassima and all the staff for always looking after me and making my stay amazing

Leisure Partner

8/10

Excellent

12 May 2025

debbie

I liked the area, if we went 1 block left it was a newer area, and one block right it was more outdoor food and markets. I found the room dark, bed hard. We had no view. It was noisy, could hear doors shutting. Our key card didn’t work, we went down everyday to reactivate. You need to keep you keycard in to keep the air on…Tub made of tile, it is high and slippery, there is a handle but in an awkward spot so it’s not helpful if your short. The lounge/lobby was really nice, good staff. Room was cleaned daily. For a four star hotel I was expecting in room coffee or at least in the lobby

Leisure Partner

8/10

Excellent

11 May 2025

RONALD

Nice hotel, clean modern room, great staff

Was a very short night stay due late arrival and early departure. Front desk manager was very helpful in arranging a taxi in the morning and even more so in assisting in the recovery of my cell phone left in that taxi. I am very grateful for his swift assistance as it avoided much potential travel disruption

Friends_and_family Family

8/10

Excellent

21 Apr 2025

Kovilen

Improve customer service- have friendly staff

Leisure Partner

10/10

Exceptional

16 Apr 2025

Verified traveler

It is only a block away from Seafood market and there are plenty restaurants as well. the location is very convinient.

Partner

6/10

Pleasant

13 Apr 2025

Savitree

Too much noise can’t sleep

Leisure Partner

8/10

Excellent

07 Apr 2025

ismail

8/10

Excellent

07 Apr 2025

ismail

Good hotel, clean rooms, nice bedding. Included Breakfast buffet was not great but ok. Liked the surrounding area and the nice friendly staff. Will definitely stay again.

Business_and_leisure Self

10/10

Exceptional

31 Mar 2025

Hugh

Very responsive staff to a room question. Friendly hosts.

2/10

Poor

07 Mar 2025

Indraneel

STAY AWAY .. Never again

Terrible customer service. We arrived early and check in was at 2pm so they said we could pay or wait. We waited till 130pm and they still refused us the room unless we
Paid!! Visited over 60 countries and not one hotel refused room 30 minutes before check in… and they were rude and condescending

Friends_and_family Family

10/10

Exceptional

01 Mar 2025

suryaveer

There is leaking water in the shower and shower is not working properly.
Room is nice front desk is nice

Self

10/10

Exceptional

26 Feb 2025

Andrew

Its a good place with friendly staff.

8/10

Excellent

26 Feb 2025

Mohammad

The location of the hotel was good. I was there in the winter season so they turn off all air conditioning which is annoying because the rooms get hot and windows don’t open.

Leisure Self

10/10

Exceptional

23 Feb 2025

Anthony

The Odyssee Boutique Hotel Casablanca is a splendid hotel where the lobby, bar and waiting areas are very well decorated. The room was quiet and very clean. While in downtown Casablanca, I couldn’t hear a sound from the outside. I would definitely recommend Hotel Odyssee Casablanca; a true gem in the core of Casablanca city.

Leisure Family

8/10

Excellent

22 Feb 2025

Bridget

Room was spacious and I liked the free water, mint tea and cookies. Walkable (for me) to Casa Port, Hassan II Mosque, and Rick’s Cafe. However there was a planned power outage the morning of checkout that they claimed to inform about but I never saw the sign. Luckily I was only on the 2nd floor but staff were not helpful or sympathetic.

Business_and_leisure Self

8/10

Excellent

18 Feb 2025

Harmeet

Very nice hotel. Only issue was our room's air conditioning was not working.

10/10

Exceptional

17 Feb 2025

Linda

Excellent stay!

Excellent stay! The management and staff were extremely accommodating and helpful. My husband wasn’t feeling well and we extended a day. We were able to stay in the same luxurious room we were given which was perfect for him while I went out and explored.

Partner

10/10

Exceptional

09 Feb 2025

Mohamed

Love this hotel best in Casablanca 11/10 I definitely recommend to anyone just amazing

Leisure Partner

10/10

Exceptional

09 Feb 2025

Mohamed

Thanks to nessima, hatim , Mohamed ,Hamza , Marwan for always going the extra mile to make my stay excellent thanks so much

Leisure Self

10/10

Exceptional

09 Feb 2025

Mohamed

clean rooms in my opinion u get 5 star service thanks so much for making my stay brilliant

Leisure Family

10/10

Exceptional

09 Feb 2025

Mohamed

Had a amazing time as always a big thanks to all the stuff for always showing customer service 10/10 will be definitely coming back for sure

Leisure Partner

8/10

Excellent

04 Feb 2025

Noelle

The staff were very nice and courteous! My room was excellent except for the air conditioner. The bar staff were my favorite. The location of tje hotel was supreme.

Business_and_leisure

6/10

Pleasant

02 Feb 2025

Stephan

Ok hotel for the price

Business Self

10/10

Exceptional

29 Jan 2025

Flavia

Loved the property and the staff, very friendly and helpful. Didn’t like that people could smoke in the lobby/restaurant area which then stuck to out clothes

Leisure Friends

10/10

Exceptional

26 Jan 2025

James

Safe and quiet. Great staff.

Leisure Family

8/10

Excellent

08 Jan 2025

Maureen

Very nice hotel for a great price but air conditioning not working and seems like that is a constant issue. Even though it was cool outside, the room was very stuffy and the windows couldn’t open and they could not even provide a fan. Disappointing because it really wouldn’t cost them that much to have fans in hand by request

Leisure Self

6/10

Pleasant

06 Jan 2025

Verified traveler

In need of TLC

This is NOT a 4-star hotel.... maybe 2 1/2.
The rooms no longer look like the picture, and the bathroom mold was unsettling...
The only good point was that the people were nice and we could use their parking.

Friends_and_family Family

8/10

Excellent

04 Jan 2025

Sarah Xin Ying

Stay at casablanca

Its a decent hotel with friendly staff. My only complaint is that when i shower, as there is no partition, the water will leak out of the toilet into the room everyday. But other than that, its great. Breakfast was decent too.

Self

10/10

Exceptional

25 Dec 2024

Supranamaya

Wonderful hotel

The hotel service was wonderful. During the checking in , I was not offered the hotel.com perk. In the morning I got the cash back. Very comfortable rooms and hotel in general. One evening, there was a bathroom smell, we got a new room right away

Friends_and_family Family

6/10

Pleasant

25 Dec 2024

Stephan

Property that would definitely need better management. Clogged faucets and nothing done about it , burned lights and nothing done about it .
Central heating not working.
Definitely need a better management

Business Self

8/10

Excellent

19 Dec 2024

kadriye

It is a worn out property, the sheets were ok in cleanliness but the carpet, bathtub needed thru cleaning. Breakfast was not that great, very limited choices and not good quality.

Leisure Partner

8/10

Excellent

16 Dec 2024

Paula V

We stayed here 1 night in early November. The hotel is very nice and clean. There is a kiosk in front of the hotel where you can buy sodas, water, and snacks, and a few blocks away there is a currency exchange. The wifi is very good.

My only criticisms is the lack of a tea kettle/coffee maker in the room. Also we arrived in the morning and they wanted to charge us 50 euro per room to check in a little early (we declined, obviously).

Friends_and_family Family

8/10

Excellent

16 Dec 2024

Stephan

Good hotel in center of Casablanca. Best value for the price

Business Self

6/10

Pleasant

08 Dec 2024

Elizabeth

Would not stay again

We would not stay here again. We felt like an inconvenience. We were not offered a tour of the hotel when we arrived. They requested our preferences ahead of time via a PDF (including breakfast) and then when I asked for breakfast the next morning, they said it was not included and didn't accommodate. We requested room service for dinner and it was clearly an inconvenience - the customer service was not warm. The staff at the door who help with baggage and cabs were very friendly and accommodating, but the front desk, kitchen and breakfast staff seemed annoyed with us. They also asked us ahead if we wanted a beach pass, but this hotel was not near the beach and no one brought it up when we arrived. I was just confused.
The room was fine, comfortable. It seems more like a business center. If you stay for 1 night and don't need anything, you'd probably be fine.

Partner

6/10

Pleasant

05 Dec 2024

Verified traveler

Needs TLC

Location was good, very central.

The elevators are sketchy. One elevator was not working when we got there, we got in and it suddenlydropped a few inches then after a anxious pause finally went up to the wrong floor where a technician told us it was under repair and asked us to take another elevator.

The 2 rooms we booked were comfortable but no balcony and the view was just the back alley. The water kettle in neither room was working they did send a replacement when asked.

Bathrooms were fine but the water pressure was barely enough to shower.

Friends_and_family Family

10/10

Exceptional

05 Dec 2024

Kelly

Great staff! Wonderful place!

Leisure Friends

6/10

Pleasant

02 Dec 2024

huan

The prices was good, but the hotel was out of dated and not smell good, area is convenient but not look safe to walk outside. However hotel has a nice ballroom for tango class, tango class was pretty good!

Leisure Self

6/10

Pleasant

01 Dec 2024

Dale

No A/C in the room and cockroaches in the shower that didn’t work properly.
Spoke to person at reception about the A/C, but issue wasn't attended to (as promised) and another room wasn't offered.

Leisure Partner

10/10

Exceptional

30 Nov 2024

Christopher J

Great stay!

Was only here for a night, but really enjoyed it. The staff are so great! Room was very clean and just what I needed. Breakfast was very tasty. If I’m back in Casablanca, I would definitely look to stay again.

Self

8/10

Excellent

09 Nov 2024

Louis

The Hotel stay was great! The only issue I had was the that Half Shower door was HORRIBLE! More water went onto the Bathroom floor then on the actual tub

Leisure Friends

6/10

Pleasant

09 Nov 2024

Keith

The property was old - dark - staff not very friendly or helpful

Leisure Family

10/10

Exceptional

05 Nov 2024

Maareen

The staff are very accomodating and helpful. Our triple deluxe room was bigger than what we expected. We expected it to be tight with 3 beds, but there’s actually plenty of space to move around for 3 people. There are 6 of us who occupied 2 rooms and it was nice that our rooms are next to each other. Breakfast was good with lots of choices. Overall a good pick for our first night in Morocco.

Leisure Friends

10/10

Exceptional

29 Oct 2024

Thomas

Very nice downtown hotel, friendly attentive staff, nice clean hotel.

8/10

Excellent

28 Oct 2024

Shabana

For what it is, it was fine. My only complaint on day 1 was that we could not get an earlier check in and it took a long time to check in. The included breakfast was good.

Leisure Friends