Name: Campanile Casablanca Centre Ville
Address: Angle BD. Mohammed V et Rue Laon Casablanca Maroc, 7, Casablanca, 20000, MA

2/10

Poor

30 Jun 2026

Najla

bad experience

Family

4/10

Poor

16 Jun 2026

Tracey

Property is a long way from tourist spots. Staff at front desk and bar are excellent. Our room was so noisy as it faced straight onto tram tracks.
Poorly renovated rooms.
Although on the plus side better than I anticipated for the cheap prices room. Breakfast also had sufficient choices

6/10

Pleasant

30 May 2026

Elissa

The hotel is located a distance away from the busy tourist centre, it’s a good 20-30 minutes walk. Hotel facilities are what you could expect from a three star hotel. However, we were provided with torn and off white bath towels which are not acceptable as far as I’m concerned. Breakfast choices are limited. I guess the cost reflects the quality of the hotel!

Friends_and_family Family

2/10

Poor

30 May 2026

Michael

The room was dirty, the carpets smelled and the room was musty the air conditioning didn’t work and when I asked for a fan they said they don’t have any to give us. Finally after a day the air conditioner worked but it was not strong at all. I was sweating while sleeping as it was hot. I would never stay here again. The quality of the shampoo and soap are poor quality and the towels were super old and were thin. Which means old, strings hanging of all edges and smelt. I asked for them to help me reimburse me for my stay in June as I booked incorrectly and they kept telling me to wait until I checked out and still no refund. The customer service is horrible, the breakfast is terrible and the yogurt is not even left in the fridge. Overall, I would never stay there for the price you pay, I paid approx $100 CAD and it not worth it at all. The beds are so uncomfortable I couldn’t sleep. The location is also bad, nothing around. And there are beggars out around the hotel which is not safe. They beg for money all around. I would not recommend staying here at all in my opinion.

6/10

Pleasant

15 May 2026

Farzana

We stayed for 3 nights and found the rooms quite small. The carpets were old and dirty, though manageable if you bring slippers or indoor shoes.
The biggest issue was communication. Before arrival, I contacted the hotel multiple times to confirm airport shuttle service. They initially replied with the cost (300 MAD for a 35–40 minute ride) and required payment in cash dirham. Since MAD is a closed currency, I couldn’t get it in Canada and had to exchange money at the airport at a poor rate just to pay the driver.
What made it stressful was that the hotel never clearly confirmed whether a driver would actually come or who to expect. Since our flight landed late and we left the airport around 10:30 PM, the uncertainty was frustrating. A driver did eventually contact us on WhatsApp and pick us up, but the lack of clear communication made the experience unnecessarily stressful.

Partner

8/10

Excellent

14 May 2026

Genevieve

Overall really enjoyed our stay. The staff was helpful, and the hotel is well-located in Casablanca. The rooms are quite small and dated, but fit our travel needs.

My only concern was the AC unit, which did not work very well. We stayed at this hotel in April (the temperature was around 20-25°C mid-day), so it wasn't too bad, but I cannot imagine how different our experience would have been if we had visited during the summer months.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Pepper

Didn’t eat breakfast only had lunch one day but the buffet was delicious. The staff was very professional. Checking in and out went seamlessly. Fell in love with the pregnant cat who lives by the front door. Bought her food a couple times.

Self

10/10

Exceptional

20 Apr 2026

Carol

Great location for those who like walkable options…easy walk from train station and easy walk to various sites in Casablanca.

Partner

4/10

Poor

09 Apr 2026

Richard

Good location. Stayed 3 nights, room was not cleaned once during our stay, complained to reception after the first occasion, nothing changed. Had to request fresh towels when required. Reception member of staff, tall lady, dark hair - very, very rude. TV reception not good. NO AIRCON!!!!!!

Friends_and_family Friends

10/10

Exceptional

03 Apr 2026

Cheryl

Enjoyable stay. Friendly staff and great breakfast.

Self

10/10

Exceptional

26 Mar 2026

Alassane Malick

It was very good

Partner

10/10

Exceptional

18 Feb 2026

David

Friendly staff - great location

Partner

8/10

Excellent

29 Jan 2026

Bilal

No the good was well kept but not spotless. The location is good. The staff is good . Very busy hotel

Partner

6/10

Pleasant

28 Jan 2026

Allan

The building is modern and stylish, and front door staff are friendly and helpful. Our first small disappointment, arriving from our overseas flight at 1:30pm, was no offer to even hold the luggage until the 3pm check-in, just sitting in the lobby with our bags. The TV wouldn’t turn on and 2 requests over 2 days to the front desk didn’t result in any action. One of the (almost new) windows was warped and didn’t fully close on one side, so the sound of passing trams and loud motorcycles, even conversations outside by the front door were hard to miss. Seeing the lack of staff interest, we didn’t bother reporting it however.

Our only other interaction with desk staff was asking where to find a nearby postage stamp seller (they didn’t know, but we found one a block away) and they couldn’t suggest a place to post mail.

The hotel was quite full with groups of training athletes, so perhaps individual travellers were just not a priority with the staff.

Leisure Partner

10/10

Exceptional

28 Jan 2026

Steven

Modern 3 star hotel. Could do with better cleaning in some rooms (for example Carpets grubby). Completely acceptable though for a couple of nights stay. Some good local restaurants within walking distance which anare excellent quality and are great value for money.

Partner

8/10

Excellent

23 Dec 2025

larry

yes

Leisure Partner

6/10

Pleasant

06 Dec 2025

khalid

Good customer service

Leisure Family

6/10

Pleasant

27 Nov 2025

Raynald

Chambre correct, chauffage ne fonctionne pas malgré avoir demandé 3 fois de venir réparer Déjeuner pourri il manquait plus de la moitié des plats ,plats froid personnel très bien, stationnement difficile mais disponible

Partner

6/10

Pleasant

14 Nov 2025

Caroline

The stay was fine. What can be improved is the sitting area for the people drinking! Not just a secluded section

Leisure Friends

6/10

Pleasant

09 Nov 2025

James

Room could be updated and have more amenities. (Eg. clothes iron, small fridge, toilet brush, higher quality soap) Front desk staff were great.

10/10

Exceptional

05 Nov 2025

Marian

Very friendly staff

10/10

Exceptional

05 Nov 2025

MAHAMADOU BACHIROU

All is ok for me.

Business Family

4/10

Poor

29 Oct 2025

David

Not worth the deluxe room. Kitchen don’t working fridge. Missing forks. Missing cups, dirty everywhere small bugs, under bed dust years never cleaned a pack of cake of dust. Full of Rubbish under the bed. Bathroom smells never cleaned. No towels set for 2 persons, breakfast really not worth 6 euro. For 6 euro you have a full breakfast fresh and tasty in a cafe.
Security guard angry because we used the elevator of Kyriad Hotel, in the same building, our room in the site of Kyriad even our card label is Kyriad. I guess they had no rooms in Campanile, and even they said me if you booked at Kyriad you should check in there. But my booking was with Campanile, and they give me the room of Kyriad….
Horrible experience, we stayed 6 times there. And this was the most horrible experience I ever had there.

2/10

Poor

26 Oct 2025

Raymond

The room was okay. There was a weird smell and large stains across most of the floor, but for the price it was fine enough.

However, at breakfast I got told off for putting water from the water cooler into my drink bottle. The guy was super rude and wouldn’t give me a reason it’s not allowed just saying “it’s the rule” over and over again. I didn’t even eat breakfast so the fact I wasn’t allowed 500ml of water was pretty ridiculous.

There are hundreds of hotels in Casablanca for a similar price point. Pick one with better service.

4/10

Poor

27 Sep 2025

JANE

We booked 2 nights prior to a tour that starts at this hotel
Its supposed to be non smoking but the room smelled of smoke. The walls in the bathroom were disintegrating with mosture and the floor of the shower stall was spongy
Overall would not recommend

Leisure Partner

8/10

Excellent

20 Sep 2025

Shoaib

The rooms were clean and cleaned daily.
The staff were quite helpful.
Breakfast was good with plenty of choice.
Parking lot was next the hotel. Looked quite full.

Friends_and_family Family

6/10

Pleasant

20 Sep 2025

Tamara

Room was in poor condition, a bit run down and carpet seemed dirty. Stains on bedsheets. Zero soap in the soap dispenser in the bathroom, same for shower gel/shampoo in shower. My bathroom door didn’t close (I was staying by myself so no major issue there). When I got there my sink wouldn’t drain, although when I complained they quickly sent someone to fix it. Staff seemed nice and were helpful.

My room was facing the street so it was very noisy in the daytime, luckily at night it quieted down and I was able to sleep with earplugs in.

Leisure Self

2/10

Poor

11 Sep 2025

Stephen

Slow check in, very dirty floors, dirty towels. Bathroom has a lot of mold…unhygienic! the worst hotel experience!

Leisure Partner

6/10

Pleasant

08 Sep 2025

Bilal

Questionable stay this time around

I wasn't given a marina view that i paid for there only one elevator working the whole 5 day stay , they dont encourage to use the stairs making it a difficult and time consuming to pray on time. This experience was very difference from the last just a month ago. Hopefully management reads this comment n be better.

Partner

10/10

Exceptional

05 Sep 2025

Belinda

This hotel is in an excellent location and the staff are friendly and helpful

Leisure Friends

6/10

Pleasant

23 Aug 2025

Verified traveler

The hotel room could’ve be cleaned and presentable broken curtains door doesn’t fully close unless you slam it make sure slam shut the door the hotel staff are nice and the bar staff great would’ve like a better dining option only allows you to do the buffet but the bar staff are amazing the hotel reminds me of average holiday inn hotel in USA but it’s close to train station overall it’s decent with improvements

Leisure Self

4/10

Poor

22 Aug 2025

Muad

It was nice staying at this hotel and the staff was friendly

Business_and_leisure

10/10

Exceptional

17 Aug 2025

Amine

Third time staying and it’s always a pleasure staying here!

Leisure Partner

10/10

Exceptional

06 Aug 2025

Aminuddin

Casablanca

Everything was brilliant. The room, the staff, location, etc. Definately recommended

10/10

Exceptional

01 Aug 2025

cin

Friendly staff nice hotel well situated.

Leisure

10/10

Exceptional

30 Jul 2025

Tarik

Staff is great!

Leisure Partner

6/10

Pleasant

13 Jul 2025

IZARAB

Ok for one night

Leisure Family

2/10

Poor

13 Jul 2025

Natalie

I wouldn’t stay here again

I really did not enjoy staying at this hotel. The woman at the desk in the afternoon was rude and incompetent. I bought breakfast with my room and I was told despite proving this that it was not in the system. I would not buy breakfast there is a friendly cafe across from the hotel and the food is better with proper machine coffee. The chef appears to only be able to cook for a buffet. Prawns oil pil came in a funny sauce, no garlic or chilli as promised. The chef also does not know how to cook a steak medium rare. The drinks are over priced but I think this is a Moroccan thing. Don’t buy a gin and tonic they charge you for the gin and then the tonic making the dish ink 13 euros. All this said the girl at the desk in the mornings and the guy at the bar are warm and friendly. The last issue is the hotel appears to have the oldest and dirtiest towels I have ever seen in my life. Despite having them changed three times they were still grey and tattered. Despite this I am yet to receive even a refund for the breakfast they did not give me. If you don’t eat a meal they won’t refund it even if it is inedible.

Business

10/10

Exceptional

07 Jul 2025

Baker

Easy Parking

Business Friends

4/10

Poor

03 Jun 2025

Taha

Security folks were amazing. The rest ...
I wouldn't recommend to a friend.

Leisure Self

8/10

Excellent

01 Jun 2025

Baker

Nice Place

Business Self

4/10

Poor

27 May 2025

Thomas

The WiFi was extremely poor in my room. Had to stand close to the door to get any kind of signal. Carpet wasn’t clean,

8/10

Excellent

19 May 2025

Lukas

Good for the price. Nice restaurant and bar in the Hotel.

Leisure Partner

6/10

Pleasant

29 Apr 2025

Nick

Great food, bed and room, unfortunately a lot didn't work, TV didn't have signal, mentionwd to reception, not resolved. Poor air-con, over head shower didnt work. All equipment in gym broken excluding dumbells, no bench, music ridiculously loud in fitness room. Breakfast coultry shambles, should keep cultry by plates so guests can help themselves, rather than sitting at bare tables. Overall enjoyed my stay.

Leisure Self

10/10

Exceptional

25 Apr 2025

Ken

Nice clean convenient location

Friends

10/10

Exceptional

21 Apr 2025

Baker

Very Friendly and Helpful Staff

Business Self

4/10

Poor

13 Apr 2025

mame

Disappointed, the room was hot, I thought the AC was not working but the réceptionist told me that the hôtel has a centralized climate control, they turn on the heat or the cold depending on seasons. Not convenient or smart at all for an hôtel…
The customer service was poor, took them 30 minutes to find my reservation. Breakfast was not too diverse, orange juice didnt taste natural
I asked for a steam iron for my room the answer was no, i asked if I could heat my food in a Microwave somewhere since none in my room, the answer was No…
No AC, no Steam Iron, no microwave…. Always no …

Leisure Partner

8/10

Excellent

27 Mar 2025

Beverley

During Ramadan the music was very high, we could not find a quiet spot other than our rooms. Transportation right outside the door. Small room.

10/10

Exceptional

19 Mar 2025

ernest

nice stay in casablanca

well located and convenient to get to from the train station
staff were friendly, courteous and helpful. breakfast was very good. rooms were clean and quiet and comfortable.

Partner

6/10

Pleasant

18 Mar 2025

Christina

The good and the bad

We spent 2 nights here after arriving in Casablanca. The hotel is clean and well priced. The staff are kind. The tram T1, runs right outside the hotel and the hotel is walking distance, 15 min, to the train station, Casa Voyagers. The bed is firm but comfortable. The drain pan in our shower would not drain, room 1709. The breakfast was bland. My biggest frustrations with this hotel was the lack of response to my emails just trying to ask a simple question. I even reached out to their head office in France and they sent me the same email address I had been using. The other thing that would have been helpful and just plain kind would be to have small bills and coin available. It was so difficult to obtain that. This hotel lacks any business sense and for that reason, I wouldn’t stay here again. There are many other choices.

Partner

8/10

Excellent

14 Mar 2025

Maninder

They were very helpful when it came to getting a taxi late at night to get to the train station. The room wasn't anything special but it did the job as did the restroom/shower. We didn't stay long enough to see what the bar/restuarant area was like but visually it looked nice.

Leisure Partner

6/10

Pleasant

25 Feb 2025

Amjad

Generally the Hotel is good. Mcdonalds and KFC are within walking distance. Very convenient for taxis and tram. Staff are friendly. Rooms are cleaned on daily basis. Buffet Breakfast is the same every morning.
The biggest drawback I can point out is that there was a very foul sewerage smell every night from the bathroom. I thought there might be a problem in my bathroom but as we had booked 3 rooms, they were all the same so I am guessing this must have been a problem for everyone staying there. The smell would vanish in the day.

Leisure Family

6/10

Pleasant

22 Feb 2025

Mohamed

There is no AC in the rooms. The rooms were overall hot and there was not option to cool it down.hotel location is within walking distance from all the shopping and dinning area.

Leisure Self

6/10

Pleasant

13 Feb 2025

Delainie

Decent stay at Campanile

Good value for the price, good service, limited amenities and small rooms. Quiet, breakfast is serviceable not delicious. Location is far from restaurants except KFC and Pizza Hut.

Friends_and_family Family

4/10

Poor

12 Feb 2025

Afzal

No tv,the receptionist was incompetent

Partner

10/10

Exceptional

06 Feb 2025

jameel

A Wonderful Stay !!
I had a thoroughly enjoyable stay! This hotel is a gem, with its exceptional staff who are both warm and welcoming. The room was immaculate and well-maintained, thanks to the diligent cleaning team. Highly recommended for anyone looking for a pleasant and comfortable experience!

Family

10/10

Exceptional

30 Jan 2025

MohamedRassoul

Good

Business_and_leisure Family

8/10

Excellent

18 Jan 2025

Verified traveler

Great corner room. Windows all open. Large space with a sofa. Plenty of hot water. Lots of restaurants, bank machines nearby. Grocery store is about ten minutes away.

Partner

10/10

Exceptional

05 Jan 2025

ludovick

We had the superior room and it was excellent

Leisure Partner

8/10

Excellent

05 Jan 2025

Keith

Close to Casa voyager rail station

Handy for Casa voyager rail station. Just follow the tram line. Comfortable hotel. Stayed 2 nights but no replacement of coffee or water on 2nd day…

Friends_and_family Friends

8/10

Excellent

24 Dec 2024

Fiona

Overall it is new, clean, and modern.

4/10

Poor

20 Dec 2024

Philip

Following check out I tried contacting the hotel with regards to an item left in my room, the phone was not answered when I tried calling and there has been no reply or acknowledgment to either the direct email or message I sent via Expedia (it’s been a month). Unfortunately I ended up having to get a local to support and engage through an alternate route. Not what you expect from an international hotel chain.
In addition the room also had an unpleasant smell, and from speaking with other guests I met staying there mine I was not alone in thinking this.

Leisure Self

8/10

Excellent

18 Dec 2024

Peggy

Great location!

Leisure Partner

8/10

Excellent

03 Dec 2024

Esther

.

8/10

Excellent

24 Nov 2024

medic

Nice hotel in the city centre. Limited food options nearby, but what we did find was good.

Convenient location near tram.

Leisure Family

8/10

Excellent

21 Nov 2024

Candius

Average property

Leisure Partner

8/10

Excellent

18 Nov 2024

douglas

Casablanca stay

I guess they not replace my bed sheets, I found signals of that, like lipsticks marks. And hair. Breakfast is not include. But is good, location is convenient close to downtown, easy to take public transportation to the Hassan II mesquite. Good deal for the price

Friends_and_family Friends

8/10

Excellent

17 Nov 2024

Robert

Spent no time at the hotel or in Casablanca. The tour began early in the morning.

Leisure

6/10

Pleasant

16 Oct 2024

FRANCISCO

Not my favorite hotel . Lack of amenities , TV channels, I would not go back . Nothing special .

Leisure Self

10/10

Exceptional

07 Oct 2024

Wilmer E Contreras

Very nice place

6/10

Pleasant

26 Sep 2024

Karl

They couldn’t find my prepaid reservation for over one hour!
We waited in their buffet restaurant…. And had some buffet food.
If this would be MY Hotel I would say sorry for the inconvenience and your buffet food is on the house!
But it is NOT MY HOTEL! They don’t see us again!

Business Partner

2/10

Poor

23 Sep 2024

Jonathan

I hate to leave a bad review but the toliet felt like it was gonna break outta of the wall. Not sure if the previous guest stood on the toliet or what. It was so unsafe that I ended up staying with relatives and did not receive a refund. There was also a extremely rude and unprofessional young man working the front desk in the evenings there.

Leisure Family

6/10

Pleasant

22 Sep 2024

Brian

It okay. AC doesn’t work well at all.

Self

6/10

Pleasant

10 Sep 2024

Imran

Good

Business_and_leisure Friends

10/10

Exceptional

16 Jul 2024

Ron

Clean, nice hotel

Very nice hotel. Not much around it but only 5min walk to restaurants, atm etc

Partner

6/10

Pleasant

27 Jun 2024

Sarah

The hotel is clean and comfortable but offers only paper cups in room and a soap dispenser is the only toiletry. The area around the hotel is unappealing.
The buffet breakfast was pretty good though.

Leisure Partner

2/10

Poor

29 May 2024

emre

one of the worst experiences , the management of this hotel does not care about any thing. it seems that they let go. poor service from all departments and it seems no one is caring.

Business

4/10

Poor

23 May 2024

Akiko

I had to insist to have two towels for two people-we were only given one. The bathroom was very moldy and smelled terrible. It took about half an hour just to check in. The bellmen was very helpful though, and the breakfast was decent.

Leisure Family

4/10

Poor

20 May 2024

Fatimah

First time in Morocco and first time at this hotel. First of all the staff is extremely friendly. They welcomed us and even helped with luggage. With the English they spoke they were able to assist us in some things. Now the bad part

1. Rain shower head did NOT work
2. The remote to the tv needed batteries So it was constantly not working
3. The WiFi was very very slow
To be honest I wasn’t used to not at least having a mini fridge so we had no way of keeping things cold
No microwave but i wasn’t to upset about that

I will be back to visit but to be honest it will not be to this hotel. It was a cheap hotel so you get what you pay for

P.S. You are not given washcloths in the bathroom which was bizarre

Leisure Partner

6/10

Pleasant

11 May 2024

Guoxing

I ordered two separate bed, but the hotel didn’t support it ,and only giving one bedroom, it doesn’t comply the request.
wash sink was blocked, telephone is failure and making noise; when cleaning lady didn’t update fresh water in the room.

8/10

Excellent

09 May 2024

Ana

Meh

Hotel looks very nice when you come in, the area is not very nice, specially if you arrive late at night. We went to get food, kind of sketchy neighborhood. The carpet on the bedrooms was stained, and it didn't looked like it has been vacuumed very well. It was a one night stay, and we were tired. Breakfast was ok, eggs were super runny, and it was quite messy, but it was a busy buffet, so, it was kind of to be expected. The front desk when we checked out was super helpful with calling us a taxi that would take dollars, since we didn't have local currency (it was a long layover).

Friends_and_family Family

6/10

Pleasant

07 May 2024

alejandro

It started good with smooth check in, the problems started with breakfast, the tables weren't cleaned, no cutlery or plates, the food was correct and no service spoons, and the one that were left were very dirty, the staff looks that you are disturbing them when you ask them to clear and prepare a table for you ( it wasn't busy) and ask for cutlery, no cups for tea or coffee, and in the end they gave us take away cups,
Regarding cleaning the room, they replaced only one towel and left the other dirty one in the bathroom, they didn't replaced the cups, they just took them away, as well did not replace the coffee and tea.
On the positive side the room was comfortable and quiet
A pity that the breakfast ruin the all experience

Leisure Partner

2/10

Poor

28 Apr 2024

Khalid

People are Nice, but hotel too dirty, room carpet look like @#$$%%
No guarantee they will clean your room,
I left 2 days early (even i paid them) i went to another hotel.

Self

8/10

Excellent

25 Apr 2024

Yasmin

The customer service is very good
But the hotel need to be cleaned and has to be renovated

Friends

8/10

Excellent

22 Apr 2024

Tom

It was very nice

Leisure Self

10/10

Exceptional

19 Mar 2024

Gerald

Good location for money. Close to Casa Voyageurs and Medina.

10/10

Exceptional

14 Mar 2024

Svetlana

Modern and very clean

Leisure Partner

10/10

Exceptional

09 Mar 2024

Svetlana

Excellent!

Leisure Partner

10/10

Exceptional

02 Mar 2024

Alexia

The property was well maintained and comfortable. The gal at the reception was exceptional, welcoming and professional. She was very accommodating to taking care of needs to with the room when things needed correcting, and the gal at housekeeping was excellent as well. I wasa served coffee and tea regularly at my room.

Business_and_leisure Self

6/10

Pleasant

02 Mar 2024

David

Problem at check in with room sink not working. Took a long time to resolve and not sorted out until after midnight. Staff was generally friendly but slow to resolve issues and often not helpful when we asked questions about the area and various places we wanted to visit.

Leisure Family

10/10

Exceptional

25 Feb 2024

James

Perfect, affordable and pristine.

Great location. Extremely clean. Staff is incredible (entrance is secure with a guard.) easy access to tram line and within walking distance to casa voyager train station. A++ stay and would stay again.

Self

10/10

Exceptional

21 Feb 2024

Mohammad

This is a good place to stay and all the people work there are nice and helpful including Mr Wahid

Business_and_leisure Self

8/10

Excellent

17 Feb 2024

Lakshmi

The hotel is conveniently located and staff are friendly.

6/10

Pleasant

04 Feb 2024

ZAHRIUL

The landmark was very convenient place.
But face few issues as well mostly time chip system Door keys doesn’t work then have to go to the reception to fix it. Also wasn’t Enough oxygen circulation in the room Airflow system didn’t work properly. Room temperature wasn’t comfortable Because Air conditioning system didn’t work.

Leisure Friends

6/10

Pleasant

04 Feb 2024

Nabil

The landmark was very convenient place.
But face few issues as well mostly time chip system Door keys doesn’t work then have to go to the reception to fix it. Also wasn’t Enough oxygen circulation in the room Airflow system didn’t work properly. Room temperature wasn’t comfortable for sleep Because Air conditioning system didn’t work.

Leisure Family

10/10

Exceptional

29 Jan 2024

babacar

Everything was perfect. We are so enjoying the stay

Business_and_leisure Partner

10/10

Exceptional

26 Jan 2024

Jason

10/ 10 Exceptional Staff