Alwalid

CASABLANCA, Place sidi Mohamed Belvédère
Show on Google | Website | Map

100 reviews shown

4/10

Poor

04 Mar 2026

Sunita

Horrible staff. Only good thing about this property is its great location. With the exception of two women staff at reception and a security man, rest of the staff is horrible. They don’t care about customers at all. It was Ramadan time. All cafe and restaurants in the neighborhood were closed. Hotel restaurant staff refused to provide any food from morning till night to customers saying they are busy cooking food for staff who are fast.

8/10

Excellent

02 Feb 2026

Margo

Wonderful staff who were warm and extremely helpful. The room was noisy during the day but quiet at night. Plenty of hot water for nighttime showers. Conveniently located near the train station.

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

Rebecca

Amazing staff.

6/10

Pleasant

16 Sep 2025

Jocelyn

The older man at reception didnt know what he was doing most of the time. He couldnt find my booking, I had to wait over 2 hours to get my keys. When you just arrived in the country after a 25 hour flight, you just want to go to your room, have a shower and a nap. It was a horrible experience.
The airconditioning kept turning on and off all night.
Good thing about the hotel. The security guard and the young guy at reception was very helpful and knows the area very well.

Leisure Self

8/10

Excellent

26 May 2025

wen

Great location

10/10

Exceptional

06 Nov 2024

Alan

Super close to the train station. Very reasonably priced.

2/10

Poor

13 Jul 2024

lesley

Very noisy city and room. Room pretty basic

Friends_and_family Friends

10/10

Exceptional

21 Apr 2024

Susan

Great location by the train station and tram stop. Comfortable room with a refrigerator and good A/C.

Leisure Self

4/10

Poor

25 Feb 2024

Charlene

Convenient location near train station. Some rooms have mini-fridge and bathtub, a rarity in this country. Friendly helpful staff. Restaurant and hammam were undergoing renovation when I stayed in Feb 2024. Sadly, my room 503 had bedbugs.

Leisure Friends

10/10

Exceptional

01 Jan 2024

Moustapha

Lovely hotel in the heart of the city. Close to the train station. Great staff I have enjoyed my stay

Business_and_leisure

10/10

Exceptional

25 Dec 2023

Sara

Great nice stuff very friendly and helped us big time with our luggages and moving to the train station. Very nice lady at the restaurant makes delicious Moroccan crepes at breakfast. Thank you so much for making our stay easy and safe

Leisure Family_with_children

6/10

Pleasant

18 Dec 2023

Omar

N-A

Leisure Self

2/10

Poor

31 Oct 2023

AITRHANIMI

To be avoided

Very noisy rooms , and the hotel has a cell phone antenna on the rooftop makes the level 7 rooms vibrate all night and it’s not healthy either having radiations above your head

Business

6/10

Pleasant

16 Aug 2023

sara

10/10

Exceptional

12 Jun 2023

Steven

We stayed there for the convenience of the train station and taxi rank. Don’t stay there if you are in Casablanca for longer than one night and want to see the mosques, palaces, medina, etc 😎

Leisure Friends

6/10

Pleasant

29 May 2023

Heidi

The place is conveniently located across the street from the train station. With that in mind, you hear more of the traffic.

The room is adequate. The AC didn’t work but having the window opened helped.

Just be prepared for different standards than usual.

Leisure Self

10/10

Exceptional

26 Feb 2023

Rie

Near to train station!

Leisure Self

8/10

Excellent

13 Feb 2023

Abdul Hamid

GOOD STAY NEAR STATION

Good hotel opposite the station. It was just overnight stay to take the early train next day to the airport.

Self

8/10

Excellent

21 Jan 2023

wayne

Close to the station

Helpful staff clean room close to the gare

Friends_and_family Friends

4/10

Poor

20 Dec 2022

Robert

Noise, noise, noise,noise.

Noise, noise, noise ... out the window. Did I say noise? Rock hard pillows.. but clean, Breakfast was below average. Eggs, all food Cold. Will never return.

Partner

10/10

Exceptional

15 Dec 2022

David

Fine

Leisure Self

2/10

Poor

05 Nov 2022

Fadel

Do not accept visitors

Business Self

10/10

Exceptional

12 Oct 2022

Mohamed

Everything

Leisure Self

6/10

Pleasant

29 Jul 2022

Khalid

Unprofessionals

Leisure Self

4/10

Poor

29 Mar 2022

Abdul

It really was not nice very boring hotel i was to book with ebis hotel next i followed the rewies big mistake always go with the brand i was dark depressing i ask for top floor fir the view the gave a baconie looking at outside the walls 😅 and the hotel was empty the room was old and smelly depressing too the breakfast was ok only instant coffee i asked for Moroccan tea that was good the reason why i went to casa is going in tge july with my kids and wife for sure i will not go back to this hotel i do speak arabic i could commite with to give that room

Self

10/10

Exceptional

16 Dec 2021

Michael

Alwalid, Casa

Great stay, hotel right next to Casa Voyageurs train station. Pleasant and helpful desk staff They arranged an in hotel PCR test, printed my result, and arrange a taxi for me.

Spacious, comfy room (larger than the Ibis Casa Voyageur rooms, and a cheaper room rate) admittedly the bathtub was way to short for my 2m frame.

I'd go back.

Self

10/10

Exceptional

28 Oct 2021

israel

It was by chance & price that I chose this Hotel.
Location, can't ask for better. Railway, Tram, Big Taxi & Small taxi are all there. Service & help is constantly offered. Very fulfilling breakfast, Hamam & Massage very reasonably priced. Go for it.

Self

6/10

Pleasant

22 Oct 2021

Arthur

Oh well.

Great service but the room was small. Aircon not adjustable and bright blue light stayed on all night. Getting under covers blocked it. Bed not
Comfortable. The receptionists, breakfast staff, security people and location are great

Friends_and_family Friends

10/10

Exceptional

13 Oct 2021

Mohammad

So nice

Family

2/10

Poor

30 Sep 2021

Verified traveler

Air conditioning doesn’t work and you have to ask them to fix it every single day

Leisure Friends

10/10

Exceptional

22 Sep 2021

Muhammad

Feedback

Staff especially the receptionist was not helpful at all

Self

6/10

Pleasant

03 Sep 2021

Jalal

Nothing special

Average hotel

Self

10/10

Exceptional

06 May 2021

Verified traveler

This is my second time staying at this hotel and both times were excellent. The staff is amazing! They were very helpful in directing me to how and where to find food in the area during Ramadan. They also were very helpful in giving very clear and excellent directions on how to get to different places in the city. Because of the COVID curfew at 8pm, the trains stopped running to the airport very early. The staff arranged for a taxi to take me to the airport (300 DH) for my midnight flight. The taxi arrived on time and was very professional. I cannot say enough about the great staff at Alwalid! I checked out of my room at noon, but I was able to leave my luggage at the hotel in a locked luggage room. I was able to have dinner at the hotel before leaving for the airport. It was very convenient.

The restaurant offers breakfast for 65 DH. Even during Ramadan foreigners could get breakfast. Dinner is also served at the restaurant.

The location is excellent--it is right across from the Voyageurs Train station. Exit at the Starbucks/McDonalds end of the train station. The tramway is right outside of the hotel. Taxi service is also easy to find and use.

Leisure Friends

10/10

Exceptional

03 Mar 2020

Verified traveler

Hotel is walking distance to Casa Voyageur train station so a great location to go to the airport. Staff is friendly and very helpful.

Leisure Friends

10/10

Exceptional

22 Jan 2020

Russell

Very nice Casablanca hotel

This is a very nice hotel that is only a three minute walk from Casa Voyageurs train station. If you look carefully and look to the west you can even see the hotel from the station. The restaurant located inside the hotel is also very nice and is recommended.

Self

10/10

Exceptional

16 Jan 2020

Verified traveler

The staff was particularly friendly and accommodating. The restaurant is delicious. And the breakfast buffet one of the best I had in Morocco with its choice of fresh squeezed juices.

Leisure Friends

10/10

Exceptional

15 Jan 2020

Adriana

Awesome staff!

Great staff!! Everyone is very kind and helpful. Very good location in front of the train station. Hotel is in good shape, clean and comfy. The only comments are that pillows are huge and the shower doesnt have a proper curtins so all the water splashes outsite and the whole bathroom gets very wet

Self

10/10

Exceptional

13 Jan 2020

Verified traveler

Needs kettle in room

This hotel is great. But they Seriously need kettles and coffee in the rooms. It cannot be graded a 3 star without these basic amenities.

Self

6/10

Pleasant

19 Nov 2019

Verified traveler

Much to be desired

This hotel is close to the train station, and that's it. The staff was courteous at most and seemed very annoyed when we asked for a city map. The air conditioner did not work so we had to open the windows so my friend got several mosquito bites. The bathroom was clean but the shower doors when closed left a gap so water went all over the floors and it took a few minutes (5-7) before we got hot water. Our room faced the front so it was incredibly noisy after 4 p.m. since everyone in Casablanca likes to honk. My least favourite accommodations during my Morocco trip.

Friends_and_family Friends

10/10

Exceptional

04 Nov 2019

bakptmsocs

Excellent location, easy trip from airport to hotel via train, easy access to the tram so a day trip to the essentials of Casablanca can be knocked out. Great b-fast as well. Only knock is the hard/large pillows. Need thinner softer pillows.

Leisure Partner

8/10

Excellent

01 Nov 2019

Julia

Ask for an upper floor

The first two days we stayed here before our tour we had an average room but on the first floor at the front of the building it was very noisy with street noise all night. The second time we stayed here, after our tour, we were again offered the same room. We declined and requested another room. We were given a room on the 5th floor at the rear of the building. It was like night and day. A huge upgrade in room decor, bathroom and was extremely quiet. If given a choice, ask for the rear of the building on an upper floor. Very close to Casa Voyaguer and tram line.

Partner

10/10

Exceptional

23 Oct 2019

Verified traveler

Very central location. Casa voyagers tram station and train station very close to hotel.The staff were very helpful, respectful and friendly.Shops and restaurants are very close and shopping mall nearby.The buffet breakfast was excellent and food are fresh.The rooms are very comfortable and hotel in general are very clean and beautiful decorated.Even smoking area inside was very comfortable & relaxing

Friends_and_family Family_with_children

6/10

Pleasant

21 Oct 2019

Verified traveler

Good enough if you need to take an early train to airport or other cities, literally a 5 minute walk from the station and you can see the sign on top of the hotel pretty much the minute you exit the train station at Casa Voyageurs. Air conditioning did not work well and at one point switched to blowing hot air. Bathroom smelled mildewy and towels are small. Could definitely hear other people in nearby rooms especially early in the morning.

Self

10/10

Exceptional

19 Oct 2019

BAK

View of park, cleanliness and location excellent. Pillows way too big and hard.

Leisure Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

this is a welcome oasis in the bustle of Morocco. so easy to find and welcoming from the railway station.

Leisure Friends

8/10

Excellent

04 Oct 2019

Verified traveler

Good breakfast and generally friendly service. Bathroom was a little worn but was kept. Lean

Leisure Self

10/10

Exceptional

30 Sep 2019

Verified traveler

Simple but very clean and secure hotel in a great location near Casa Voyageurs train station

Leisure Self

8/10

Excellent

29 Sep 2019

Verified traveler

We picked this hotel as it had decent reviews and was close to the train station. It was everything you expect from a hotel. Friendly staff and a decent breakfast. Comfrotable bed and towels. No issues. Would recommend others staying here.

Leisure Partner

4/10

Poor

24 Sep 2019

Verified traveler

The shower fell apart when we used it. The air conditioner didn’t work. Even after they sent someone up twice to fix it.

Leisure Friends

10/10

Exceptional

12 Sep 2019

Verified traveler

Great stay for two, 5 days separated, nights.
We were able to leave our big luggages between our two stays.
Staff is amazing and very helpful with a big smile (except the girl in the reception)
Breakfast was good, and staff were there for special needs.
I recommand it for a short stay.

Leisure Family

8/10

Excellent

03 Sep 2019

Verified traveler

It was exactly what was expected. Clean, no frills. Directly across the park from the train to Fes.
The city center does not have a lot to offer, so anything more than a night’s stay for the convenience of the train, and you will want to stay near Casa Port. But this hotel is a great option for city center.

Leisure Friends

10/10

Exceptional

29 Aug 2019

Verified traveler

Near train & trams station. Breakfast was good. Friendly staff.

Leisure Family_with_children

10/10

Exceptional

24 Aug 2019

Verified traveler

Spacious rooms, very clean, good international breakfast, food location

Leisure Family_with_children

6/10

Pleasant

11 Jul 2019

Verified traveler

The location was good with eady parking. We were therr judt one short night.

Leisure Partner

10/10

Exceptional

05 May 2019

Verified traveler

The property is close to Casa Voyegeurs and has great decor. Everyone from the front desk to the restaurant staff to the cleaners is wonderful. I was sick when I arrived and the front desk and kitchen staff did a lot to help me. I loved my room! When I come back to Morocco, I will stay here again. Thank you, everyone!

Leisure Self

8/10

Excellent

24 Apr 2019

Verified traveler

Hotel is clean, breakfast is good, people at front desk are a bit rude...

Partner

10/10

Exceptional

22 Apr 2019

Verified traveler

A big room with a patio where you can sit. I could sleep very well in a comfortable bed.

Leisure Self

10/10

Exceptional

08 Apr 2019

Verified traveler

Very close to the train station! The staff was very friendly and helped us out a lot. Highly recommended!

Leisure Family

6/10

Pleasant

08 Apr 2019

Denise

My key card never worked and I had to go between 7th floor and 1st floor multiple times just to get in my room every time I left. The cable didn't work and I was only able to get Arabic channels. The AC only partially worked.

Friends_and_family Family_with_children

4/10

Poor

14 Mar 2019

Staff is wonderful, location is convenient. Room... bed had virtually no linens - only a flat sheet tucked in on 1 side only. No duvet cover or top sheet at all. AC did not function. We had someone up twice to look at it and they brought a remote control up & it worked, but each time we left & the electric went off the AC never came back on. The front desk would not lend us that remote control & I want to shower, etc & not wait for the guy again so I’m sweating in the room. Bathroom... shower drain does not, shower rod & hand wand fall completely apart and do not support themselves on the wall. We stayed 2 nights & water and toilet paper not replaced. Had to get t.p. but gave up on everything else. Food in restaurant awful, breakfast spotty at best. Staff was nicest they could be.

Leisure Friends

8/10

Excellent

13 Mar 2019

LUIZ

Custo x Benefício

excelente localização e atendimento da equipe... 3 min de caminhada da estação Casa Voyageur... cafe da manha com comidas típicas e o tradicional (cafe, leite, pao, etc...)
recomendo a todos q estiverem de passagem e nao querem gastar mto

Partner

8/10

Excellent

11 Mar 2019

Verified traveler

Staff was helpful and the location was good. Facility was clean but my room’s shower stall has a gap on the door and water was all over the floor after taking a shower. They might want to fix that.

10/10

Exceptional

28 Feb 2019

Nathaniel

Wonderful place

Hotel staff were great! Let me in way early 11 am and we’re very lovely. Breakfast could use some improvements but overall so happy with my stay!

10/10

Exceptional

23 Feb 2019

Verified traveler

great stay just as expected. staff was attentive and friendly

Business Self

10/10

Exceptional

20 Feb 2019

Steve

Very good proximity to public transportation especially the train station.

6/10

Pleasant

18 Jan 2019

Evelyn

Easy access from train station

Was charged a tax at reception even though my booking was pre-paid with no cancellation.. Changed hotels and was not asked to pay tax at the next hotel. Dining room staff were excellent.

10/10

Exceptional

15 Jan 2019

Verified traveler

Excellent location if you need to take trains frequently. Basic room facilities but very clean.

10/10

Exceptional

27 Nov 2018

Simon

Nice clean hotel across the road from the train station which is perfect to get to the airport etc

6/10

Pleasant

24 Nov 2018

Antipodka

Reasonable hotel, although the attitude of the front desk staff could be more welcoming / a little friendlier, as all our simple queries looked like they were an effort. Restaurant staff were helpful, rood was adequate.

8/10

Excellent

18 Oct 2018

Alabaster

Perfect location across square from train station. Huge breakfast buffet with very helpful staff. Rooms are basic but well designed with a very comfortable bed.

8/10

Excellent

15 Oct 2018

Lyndi

Al Walid Casablanca close to the public transport. Clean.

8/10

Excellent

15 Aug 2018

Simon

Rabat Alwalid

Good hotel overall , decent location and views. Room was a little tired but spacious and comfortable. Buffet breakfast was good. Staff very helpful

8/10

Excellent

04 Aug 2018

Verified traveler

Clean hotel near to the train station

Nice hotel near the train station,and some Resturant's and casino

8/10

Excellent

04 Aug 2018

Gabrielle

Good hotel in good location

Nice clean and well located accommodation. Breakfast was lovely, you could order egg omelets.

6/10

Pleasant

12 Jul 2018

Sam

It was ok

Close to the train station- location location location- You cannot bring a female in your room which is awkward & nothing mentioned that in the hotel rules & regulations.

8/10

Excellent

12 Jun 2018

Alicia

An excellent family stay!

We arrived at midnight on the train from Fes. The hotel is directly across the park/ tramway from the Casa Voyagers station.

I was pleased that check in was quick and simple - we just mentioned the name that it was under and things were handled quickly.

We were given a room with a King Size bed. When we walked in I will say the furniture was weirdly placed with the mini fridge console blocking the pathway to the bed and main sleeping area making it difficult to get our luggage, stroller etc into the room.

The room was extremely clean - I always check under the bed and behind the toilet to see just how clean a place is in addition to checking for bed bugs.

Hot water was slow to get to our room on the 6th floor.

A/C was strong and stayed on to keep our room cool all day and night - with thermostat access in the room!

The location is excellent with easy access to the tramway - which enables you to quickly explore Casablanca without having to haggle with petit taxi drivers.

We also ate iftar at the hotel - which was an additional 300dh. It was nice food but overpriced- given local shops are cheaper.

The noise level in the room was low - it was not completely silent. We heard low TV noise from other rooms and street noise from traffic etc. Nothing that kept us awake - however, if you are a light sleeper - use a sound machine app or bring earplugs.

Family

4/10

Poor

18 May 2018

Mr Martin

staff struggle to privide a service

When we arrived reception could not find our reservation for over half an hour, leaving us thinking we had nowhere to stay, even though we had already paid. No apology was offered- a cup of tea whilst we waited would have been nice.
The first night we had no water in the bathroom, asked reception who sent a man to our room. He checked all the taps and said there was nothing he could do. We went out without a shower.
Breakfast was very good some days, but if you arrived after a big party there was nothing left. Staff were unable to bring out fresh supplies, despite repeated requests. There is no excuse for this- they knew how many people were booked for breakfast and should have made appropriate arrangements.
Then there was the hairdryer- my wife asked reception for one and was told someone else had it. This happened several times….they only have one!
On the brighter side, the hotel is very convenient for the station and trams take you into town. Breakfast is good when you can get it and the rooms are comfortable. Room was quiet and aircon worked.
This was the most expensive hotel we stayed in on our tour of Morocco and it was the one with the poorest service and the least good food. If I were you I'd try somewhere else!

Partner

6/10

Pleasant

16 May 2018

Verified traveler

The room was not perfect. I think I ve been given a “left over” room in the fist floor :(

6/10

Pleasant

10 Apr 2018

Dana

Close to train station

It was a convient location, close to the train station. The hotel was good, but nothing fancy. Room didn't have a view. Wifi worked well

2/10

Poor

24 Mar 2018

Don t be fooled by the pictures

This is definitely not worth the Stars it has been given. The Reception staff are all grumpy. I was given possibly the worst room in the hotel. I asked them to change it and I was told that the Hotel was full. So as well being Grumpy the Reception Staff are liars.i stayed one night in a cold room and checked out early the next morning.

10/10

Exceptional

19 Mar 2018

Thomas W

Great stay in Casa

Very good hotel, with a good breakfast, right across street from Gare Casa Voyageurs and the Casa Tramway. And lots of hot water! Highly recommended.

10/10

Exceptional

27 Feb 2018

Jakob

Perfect location in relation to train

Nice and clean hotel with a perfect location close to the Casa Voyoageres train station with departures to the airport and to other cities. Also close to the local tram that quickly takes you into the central square. OK rooms with good beds and a view of the square. Breakfast not particularly great.

Partner

6/10

Pleasant

18 Feb 2018

Verified traveler

For casablanca probably best hotel. Its kk nothing special.

8/10

Excellent

22 Jan 2018

Samir

Nice hotel close to train station, and restaurants

Stayed at this hotel with my wife and our 8 month baby. Just as I expected. polite staff, met all our requiements. Stayed two hours extra free.

8/10

Excellent

10 Jan 2018

Verified traveler

Proximity to the train station is amazing. That’s the reason I stayed there. The bed was ok and the food was fine. The main issue for me was that there were no non-smoking rooms.

Family

4/10

Poor

07 Jan 2018

Jenny Marcela

Not a recommended stay.

The room looked and felt a bit creepy. Poor lighting, smelly and the carpet old and dirty. The hotel walls are unkept and the room/hotel just didn’t have a welcoming feel. The Worst part is that I found a medium size roach near one of my bags and that was just disgusting. Luckily I only stayed there a night but would not recommend or stay there again.
The staff we’re helpful especially when I told them that the heater in the room wasn’t working and they sent someone quickly to fix it.

6/10

Pleasant

03 Jan 2018

Verified traveler

Not all good for me.... need some care.... I hope will be better

6/10

Pleasant

22 Dec 2017

Verified traveler

Accros from the train station.

The windows do not block the very loud street noise. The rest is fine, good breakfast.

Family

8/10

Excellent

19 Dec 2017

Ani

Across from Casa Voyageurs train station

Good size room, generally comfortable. The only irritant is the lack of soundproofing from the cacophony of the street. Decent breakfast.

8/10

Excellent

27 Nov 2017

Amir

Nice hotel close to train station

convenient hotel close to train staion and trump

10/10

Exceptional

11 Nov 2017

Brian

Great location

Across the square from the Casa Voyageurs railway station and across the street from the tramway, and surrounded by cafes, tea houses and ATM's, this hotel could not be better situated. It is also recently renovated, very clean, and beautifully staffed. From here we took several day excursiins to different parts of the city, as well as a great day trip to Rabat, all made very easy by the hotel's great location!

10/10

Exceptional

04 Nov 2017

Donald

Great location, comfortable, modern, helpful staff

Great location in front of Gare Voyageurs, Casablanca. Tram right there to left as leave hotel front door. Quiet, comfortable, fully modern with elevators, nicely decorated rooms and lobby. Comfortable bed.
Very helpful staff. Regrets, no english-language TV.

Partner

6/10

Pleasant

28 Oct 2017

Yassine

My stay

The personal are not caring , room very small , breakfast buffet is extremly very poor , the AC very old
Not working had to call the reception n maintenance to fix it . Only good thing is the location if u r intending to spend one night to catch up the train towards the airport

8/10

Excellent

12 Oct 2017

Erika

Close to Casa Voyageurs train station!

This hotel was right across the street from the Casa Voyageurs train station, which made it super convenient to get to. Check-in was simple and easy; front desk staff spoke good English. Room was clean and had all the amenities I needed: TV, A/C (functional and kept room at perfect temperature), bathroom with full shower/tub, sink, toilet, and bidet. A hair dryer was brought to my room upon my request. I stayed 2 nights... key card to enter room stopped working on the second day, but a quick trip to reception fixed that. Hotel is not centrally located in Casablanca, but it was a short cab ride away from all the tourist sites. Cab drivers were not always familiar with the hotel name with regards to a return journey, but I simply mentioned \"across from Casa Voyageurs\" and then they immediately knew. Reception arranged a taxi for me to go to the airport really early (5am) for my departure. I'd say it is a good value for the price... decent 2-3 star hotel.

8/10

Excellent

27 Sep 2017

Venus

Standard Hotel with good location

It is an ordinary hotel with everything you could expect, not too bad as well not too impressed. Hardware is well-maintained. Breakfast with some choices. Staff were nice but not very informative. Location wins.

Family

8/10

Excellent

17 Sep 2017

Paul

Close to Casa Voyageurs Train Station

My room was clean, but rather plain. There was air conditioning and free Wi-Fi. The hotel is across from the train station that has trains to the airport as well as to many other locations in Morocco. It is also conveniently located to the city tram line that runs to the central city. Nice free buffet breakfast. Many ATMs in area.

6/10

Pleasant

10 Sep 2017

Jan

Only for a 1 night stay

Location near railway station is good but staff were off hand and not able or willing to speak English, making communication difficult.
We usually stay at the Ibis but it was closed for relocation at the time. It has now reopened across the square and looks very modern.

4/10

Poor

03 Sep 2017

Derek

The AC here was a big let down in summer heat.

We stayed at this hotel for 2 nights under the heat of August. The AC in our room failed twice within 2 hours, we woke up at 12:30AM sweating and asked hotel to switch us to another room only to find the same issue repeating again. The AC would work for a few hours at times and then either shuts down or instead start blowing hot air. It is controlled by a thermal stat on the wall but we find it doesn't really control its behavior, there is no remote available to the tenants but the staff has one that seems to fix things better except they won't give it to you.

The night shift manager who dealt with our AC issue was particularly rude, he hanged up on my call the first time before I even finished my sentence. I called right back only to hear him asking me \"what do you want??\"... Other than him I have no issues with all the others who have served us during our stay. The staff who helped us moving between our rooms during the first night was very professional though he speaks little English.

Other thoughts:
- Good location, right across the train station.
- Reasonably quiet.
- Clean bathroom but very old and dirty carpet.
- The included breakfast was not bad. Very few selections on meat but for a inclusive breakfast I won't complain.

Overall I would recommend the hotel only if you don't need a reliable AC.

10/10

Exceptional

03 Aug 2017

Verified traveler

The location is very convenient if taking the train. we arrived from Marrakesh and then left early the next day for the airport and it was nice to have the hotel so close to the train.
The room and bed were very comfortable and quiet. Check in was easy and friendly.

Partner

6/10

Pleasant

01 Aug 2017

Lisa

Close to train station

We stayed here for our one night stay in Casablanca. Took the train from the airport and walked to the hotel. Then we walked back in the morning to catch the train to Marrakech.
Location is great for getting in or out of Casablanca but I wouldn't recommend it for longer stays. We also had problems with the air conditioning in the room. It eventually got fixed but took over an hour. Hotel staff was nice enough. We had prepaid for our breakfast but the hotel didn't have note of this so make sure you have printed confirmation if you do the same.