Name: Iris Garden Inn
Address: 347 Main Street, 3, Savannah, 31410, US

2/10

Poor

12 Jul 2026

Charissa

The whole hotel was vey dirty. My room was never vacuumed before I checked in. Bathtub had hair in it. The odor… wow… the odor in the hotel was horrible. Can safely say I will never be going back to this Hotel again.

Friends_and_family Friends

6/10

Pleasant

06 Jul 2026

Christina

Shower was terrible, microwave wasn’t clean, when booking it says baby crib available but they don’t have any, the lighting in the room was TERRIBLE we were pretty much in the dark the whole stay and the cereal was stale both days we were there. The cleaners were super friendly oh and they don’t tell you you have to pay an extra deposit outside of booking which is $50-200 it’s supposed to be refundable still haven’t received my money back

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Aja

I enjoyed my stay overall.
I've stayed here several times before to escape the fireworks of independence day.

Our room lock had an issue and wouldn't lock at all. You could just push the door open into our room. We figured out that If you pulled on the handle upwards, it would eventually lock into place as it should.

What scares me is that we discussed this during our stay. The staff weren't aware of it. I really hope they fix this issue before letting more people stay in the room.

This is why I rated lower than I would have otherwise. Everything else was pretty good.

Partner

2/10

Poor

06 Jul 2026

Michael

The pool is NO LONGER THERE; the room and bathroom were not very clean, and my girl saw a roach in the room and was grossed out. The staff weren't rude but didn't act like typical inviting hospitality employees

The walls are paper thin....

Also, the elevator made sounds like it would trap up or break. And lastly, the breakfast absolutely sucked! And the selection was lacking

Partner

4/10

Poor

05 Jul 2026

Bryan

Not in good area of town. Room smelled like smoke and just not very clean .

Friends_and_family Family

4/10

Poor

05 Jul 2026

Verified traveler

This motel needs serious attention to basic maintenance and staffing. The front desk was unattended every single time I visited,
The room itself was not well maintained. The shower curtain rod area had a large hole in the wall from a previous remount, the toilet paper dispenser was loose from the wall, and the carpet did not appear to have been vacuumed recently. There were scuffs throughout the walls. Two light fixtures in the room weren’t working; one bulb was eventually swapped after multiple calls to the front desk, but the other required an entire fixture replacement that never happened. The room’s Keurig coffee maker was visibly dirty inside the water reservoir and stopped working entirely, requiring a replacement mid-stay. Housekeeping only partially serviced the room during my stay, without replacing coffee supplies or the ice bucket liner. Overall, the property feels neglected and understaffed. I would not recommend it.

2/10

Poor

28 Jun 2026

Taylor

This hotel was disgusting. There was a mildew smell in the room and cigarette burns on the toilet seat.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Jose

Excelent and clean so close to the Historic Distric but cheaper than there. I Will return soon

Partner

6/10

Pleasant

22 Jun 2026

Gisell

The bathtub had hair in it, the walls were covered in dust,

Family

6/10

Pleasant

18 Jun 2026

Prudence

I liked the mannerism of the young man who checked me in and out, he was the best part of my stay.

The hotel appears to be nice at first glance; nonetheless, for the cost it was slight above, but efficient for its offering.

I had to clean the bathroom and spray the room down with Lysol. The heating and cooling unit was dirty and fear of allergies I suffer in discomfort from using it. The refrigerator needed to be deiced and dripped onto the floor a great deal. The shower head were never cleaned, some of the plastic areal pieces fell off since they were so hard with calcium and lime.

In my opinion, the room had not had a deep cleaning in years. If it was my hotel I would perform deep cleaning weekly. Spot cleaning really doesn't work for a traveling aid to an array of people's needs. I am an international accountant and try to find reasonable price hotels for working long hours and not really using the facilities. My room was so dirty, I refused to eat the complimentary breakfast. The breakfast is the best part of selecting the hotel and when I do not eat there it speak volume to the facilities.

Self

6/10

Pleasant

17 Jun 2026

Deborah

Room reeked of cigarettes...

Partner

2/10

Poor

15 Jun 2026

Keshun

Terrible customer service

Self

6/10

Pleasant

14 Jun 2026

James

Plenty of parking

Family_with_children

2/10

Poor

12 Jun 2026

Whitney

The staff was beyond rude and overall unhelpful. They lack compassion and I had an awful experience speaking with them.

8/10

Excellent

06 Jun 2026

Eric

Room was clean just didn’t have even parking space.

Partner

8/10

Excellent

04 Jun 2026

Charles

The room was clean. The staff was very polite and professional. There was plenty of parking. The location is very close to the Savannah River waterfront. There are plenty of daily-use businesses nearby.

Friends_and_family Friends

6/10

Pleasant

01 Jun 2026

Quekenna

It was ok I thought maybe it would have been better rooms since it was fairly new and the smell in the elevator was omg terrible and the room didn’t smell fresh

Family

2/10

Poor

31 May 2026

Rachel

This hotel was filthy

6/10

Pleasant

31 May 2026

Tamara

Check in was great unfortunately I don't remember the lady's name and other staff were polite. The room was a little dated but clean. Elevator was a little shaky but inspection up to date. We felt safe and unbothered. There is a grocery store (food lion) about a block distance away. And honestly the location is kinda great to get us where we wanted to go for the 4 days of our stay. I'd stay again for sure.

Family_with_children

2/10

Poor

29 May 2026

Nadine

First room we were given had people old green wash rags from home still in shower and tissue in toilet room strong smell of weed for non smoking room. Second room 83 degrees, broken shower with hair in walls, stains on toilet and walls. We ran AC low to coo it off went to store and cleaned it up as we had been exhausted by now for our long drive. Maintenance didn’t come the whole time we were there, house keeping came once because we kept asking. Asked to speak with manager and the man at desk kept saying she wasn’t there. Asked for her office ext. refused to give it. Turns out he was part owner and just didn’t want to help. Worst place I have ever been to. Disgusting and unprofessional. One of the front desk ladies was a sweetheart and truly way too good to be there at that horrible place. Making sure our entire vollyball, basketball and baseball clubs know to never stay there for a tournament. Posting on socials as well. They should be ashamed to be open. I emailed the so called manager and no response. It has now been a week.

Family_with_children

6/10

Pleasant

27 May 2026

Travis

Close to downtown staff was great only problem was the tv kept losing service

Partner

2/10

Poor

27 May 2026

Dankinette

The cleanliness in the online pictures are a complete opposite of the actual location.
The place was very dirty, from the lobby to the bathroom.
While the hotel cannot help this, it was very loud. One room had loud music and the other had loud conversations.
I stayed for three hours and checked out.
I don't know if this is a you get what you pay for, but the place was just not clean and had an odor.

10/10

Exceptional

26 May 2026

Jimmy

Buena atención

4/10

Poor

25 May 2026

william

It's a party hotel. People party until 4am here. They finally stopped after another guest threatened them. Don't book this place for sleep.

Family_with_children

2/10

Poor

22 May 2026

Federico

The carpet smells like dirty feet. And the elevator sounds like a jump away from falling.

Self

8/10

Excellent

21 May 2026

Stepahnie

Clean room

Family

2/10

Poor

20 May 2026

Alba

STAY AWAY….I do not recommend this place it smells horrible smoke humid mold. Pictures are maybe when the place open this place does not look like this. This place does not offer any type of refunds so avoid the disappointment

Partner

2/10

Poor

20 May 2026

Kenyetta

First of all. We booked a non smoking room and the rooms was totally a smoky room then we tried two other rooms that was untidy and smells like pet the overall experience was a total disaster and a loss for us!!!

Partner

8/10

Excellent

18 May 2026

Cheryl

Overall good stay. We didn't have a TV for the first night and our room was right by the elevator so there was noise from that, but overall good location and good hotel. Only stayed 2 nights.

Partner

2/10

Poor

17 May 2026

María

Aquí no se quede nadie te cobran demasiado los cuartos sucios la cómoda nada q ver las almohadas sucias nunca más ahi

6/10

Pleasant

13 May 2026

Amy

Staff was very nice

Partner

10/10

Exceptional

12 May 2026

charles

This is my third day at Iris and I find it easy to get in and out of and I feel safe there. The only thing that I find to be frustrating is that none of the vending machine seem to work or if they do work they always seem to be empty. Staff has always been very friendly and willing to accommodate anyway they can. It’s 13 minutes from the hotel to the historic District of Savannah!

Self

4/10

Poor

11 May 2026

Kami

There was a strong seafood odor lingering on our floor our entire stay, which was not pleasant. Outside also had a rough fishy smell to it. The bathroom was a little dirty and the shower tub didn't drain. The front desk was nice upon check-in and check-out, however. Not sure who there at check out, but she was very nice.

Partner

10/10

Exceptional

09 May 2026

David

Well maintain, polite staff very helpful

Self

6/10

Pleasant

07 May 2026

Maximiano

Continental breakfast terrib no coffee cups, not hot water, clean room used to mach bleach.

Self

2/10

Poor

07 May 2026

Adonis

Although it is a low budget option, the room was unacceptably dirty and had a lingering smell. The showerhead had hard water buildup along with mold. Bedsheets were not clean the room, and the hallways had a distinct odor.

We asked the front desk for the room service team to thoroughly clean the room, which they did not.

Had an uneasy feel to the room throughout my whole stay. I would not recommend this hotel.

Partner

10/10

Exceptional

03 May 2026

charles

Lola was phenomenal and friendly. The room was very clean and comfortable with good drainage from the plumbing and excellent water pressure. Easy to check in and check out!

Self

4/10

Poor

02 May 2026

Michelangelo

Run down....floors scuffed, carpets torn, bathtubs peeling and dirty. Walls are paper thin, rooms are small, beds are poor, and place smells. Free breakfast is a joke....ghetto .

2/10

Poor

30 Apr 2026

María

Malo el hotel cobros sorpresas mala atención en el desayuno avía cucarachas el cuarto las sábanas sucias

Business Pet

2/10

Poor

27 Apr 2026

Xakilah

tub was clogged didn’t get resolved until last night there & room did not receive cleaning. staff was okay but just no resolutions for problems. didn’t receive new towels. not impressed won’t be back

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Heldy

The room was very clean.

8/10

Excellent

27 Apr 2026

Andrew

As I was not

2/10

Poor

27 Apr 2026

Leonardo

no good 😕but it'snot bad

Partner

2/10

Poor

25 Apr 2026

María

Terrible no se queden ahí malísimo no vaya nadie conbros sorpresa mala atención habitación sucia y más

Pet

2/10

Poor

23 Apr 2026

jalessia

Staying at this hotel was a terrible experience. The room was not cleaned properly, and it did not match what was advertised on Expedia. It looked nothing like the photos—once we got inside, it was very disappointing.

Partner

10/10

Exceptional

20 Apr 2026

jabarius

Clean smelled nice just not good breakfast other then that everything was perfect

8/10

Excellent

19 Apr 2026

Telisa

The property was nice just after certain hours you couldn’t reach staff and they need more breakfast options

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

Gloria

Their logo reads \"Experience Luxury\" and, yes, being treated warmly and respectfully is a luxury these days. That said, there aren't any other luxuries here. The staff and mgt are well-meaning and attentive but there's a lot lacking here. My room was a good size, with a fridge, microwave and Kuerig with lots of coffee pods (thank you!), but the TV remote was missing and no one could find another that worked. The windows have shades instead of blinds, and no curtains. One lamp was missing a bulb. One morning had breakfast available, but not the next. The soda machine was empty. Add sadly, I found a few small but unwelcome four-legged roommates that you didn't want to bring home. (I saw a pest control company van there, so they're working on this. I'll give them credit where it's due.)
With a little more focus on the details (cleaner carpets, paint touch-ups, light bulbs, remotes, etc.) Iris Garden could cultivate a loyal following and far better reviews. I hope they succeed at this, since the staff here is wonderful and deserves recognition.

Self

6/10

Pleasant

13 Apr 2026

Chris

Barely enough parking. Two small insects in the room. Convenient to shopping and restaurants.

10/10

Exceptional

11 Apr 2026

Nora

Clean room, comfy bed and easy parking. Our neighbors were a tad loud but otherwise a great stat.

10/10

Exceptional

23 Mar 2026

Bailey

Clean room

6/10

Pleasant

23 Mar 2026

Terrence

It is adequate for sleeping and cleaning up but it is an old hotel and not in the best shape any longer. You hear everyone through thte walls, so beware.

Self

2/10

Poor

18 Mar 2026

Daniela

Our stay here was terrible. Starting with the check in, the lobby was hot and the hotel did not look like it was kept up with. Once we got our keys and arrived at our room we noticed how out dated it was. Not only that but we found several roaches. We complained to the front lobby and were told we could switch rooms. Once we arrived at our new room we noticed it was not cleaned and even had clothing items on the floor and the items in it (cups, bathroom, sheets) were used and out of place. We immediately went back to the front desk and requested a refund. We didn’t stay longer than a day and had to find a new place. The only thing that was okay about this hotel was the front desk ladies as they both were kind and understanding about our situation. Probably because this is something they experience often. I would stay away from this hotel unless you’re okay with sleeping in an old and filthy room.

Partner

10/10

Exceptional

16 Mar 2026

Musgrow

Second time staying at this hotel -- Its very close to alot of things & really nice to have the shuttle service to downtown

Partner

6/10

Pleasant

15 Mar 2026

Jael

The location and the price was very convenient but you definitely get what you pay for. If you stay here, I would recommend bringing pepper spray and your own towels. Other than that, the beds are super comfy and overall was not a bad experience if you’re looking to save some money.

Friends

6/10

Pleasant

12 Mar 2026

Jill

Space wasn’t as clean as we were hoping and we killed a bug in the bed. The mattress protector had some brown spots so we were concerned with bed bugs. Shampoo/conditioner bottle was not working. Just maybe things they could check while turning over the room.

Family_with_children

10/10

Exceptional

08 Mar 2026

Demetra

In need of vending machines other than that a very pleasant, clean and comfortable experience. The staff was all very polite and accommodating. And 1pm check in is amazing

Partner

4/10

Poor

08 Mar 2026

Dana

The staff was great, the tv did not work in the room and you could hear the people next door through the walls. Property was clean but not worth the price tag.

Family_with_children

8/10

Excellent

27 Feb 2026

wesley

Room was nice. Staff was okay.

Partner

8/10

Excellent

22 Feb 2026

Jamila

The staff were nice

Family

8/10

Excellent

22 Feb 2026

James

The TV didn't work but the lady at the front desk quickly resolved the issue and moved us to a room with a working tv

Partner

6/10

Pleasant

21 Feb 2026

liset

Was not bad

6/10

Pleasant

18 Feb 2026

Sydney S

The hallway stank the room was stank. The shower did not drain. The receptionist we're talk to.
And gave us recommendations about the city!

Family

8/10

Excellent

16 Feb 2026

Julia

Clean room, friendly staff

Leisure Partner

2/10

Poor

16 Feb 2026

Bradley

Our non smoking room reaked of smoke and body odor smell. We were unable to get a refund.

4/10

Poor

16 Feb 2026

Charlie

Floor was dirty, was out of soap in shower. Bathroom paper holder was broken and roll of TP was sitting on the back of commode. Biggest thing was smell.

Leisure Family

10/10

Exceptional

15 Feb 2026

Matrell

The staff was great and helpful

Leisure Partner

8/10

Excellent

10 Feb 2026

Demetrius

Clean room, friendly staff, no weird smells, great breakfast & perfect location

Leisure Self

10/10

Exceptional

01 Feb 2026

bryan

Perfect

Business_and_leisure Family

2/10

Poor

17 Jan 2026

saddia

room we had to change tv not working other room no wash body gel. too costly for the place

6/10

Pleasant

13 Jan 2026

Marisa

Expedia booking from ages never a problem, says pet policies each pet $26.75, arriving at the hotel $53 and then told me $50 rach pet, they ober charge me and change the fee at their own convenience, ill claim the overcharge.

10/10

Exceptional

29 Dec 2025

Nery

Yes everything perfectly

6/10

Pleasant

15 Dec 2025

Guinevere

Not at all as pictured. The photos included in the advertisement are not at all how the hotel looks. The rooms were very small. The shower didn't drain at all and brought up sediment from whoever showered previously to us. They were also very understaffed from what we saw. They had one (very kind) woman running the front desk but also two other hotels at the same time?? But that being said, the area was very quiet and the staff was very kind and helpful when needed. If you're just exploring Savannah, it's a good place to just go and sleep. Even with all the cons, the staff and the proximity to Savannah make up for it. A good place to stay for a weekend in the city. Only 15-20 minutes away from everything.

Partner

10/10

Exceptional

13 Dec 2025

Jennifer

Our stay and trip was wonderful! The staff was very courteous and helpful. The room was clean and bathroom spacious. Breakfast was limited; however, waffles and juice were delicious.

Leisure Partner

2/10

Poor

02 Dec 2025

Tammy

This hotel was Horrible!
The rooms was disgusting and nasty. Wasn't a clean stay. The staff demanded housekeeping services when we did not want the services. In fact we had our do not disturb sign up and they was demanding we take it down.

Partner

10/10

Exceptional

02 Dec 2025

Olga

Excellent clean room

8/10

Excellent

23 Nov 2025

Marcia

Breakfast was poor. They were out of everything hot and the waffle maker was not working properly. Coffee seemed watered down

Partner

8/10

Excellent

13 Nov 2025

Ann Lang Mun

Lovely front staff and good location

Business_and_leisure Partner

8/10

Excellent

09 Nov 2025

madison

Not bad for a place to sleep. Weird smell in the hallway on floor two but the room was fine. Friendly staff and great location for visiting downtown

Leisure Partner

6/10

Pleasant

26 Oct 2025

Angela

It was frustrating that they threatened to cancel my stay because my card got declined before i even arrived or checked in. I didn't see anything saying that my card would be charged before my check in.

Friends_and_family Family

6/10

Pleasant

25 Oct 2025

Brittany

The whole facility had a musty odor. Outside smelled like cooked cabbage. The room had dirty floors. The walls are so thin, you can hear everything happening around you. The A/C did not work well. We had it set to 68 and still woke up sweating.

Leisure Partner

4/10

Poor

13 Oct 2025

Raven

The breakfast time was not open on time. Neither breakfast was put out properly.

8/10

Excellent

12 Oct 2025

John

Room was clean, bed comfortable, we had a pull down shade for the window which was tacky and didn’t cover the whole window. Breakfast was ok, not much variety, need to go earlier as food runs out quick.

Business

6/10

Pleasant

03 Oct 2025

Alex

Bathroom was kinda dirty

Business Partner

10/10

Exceptional

29 Sep 2025

Deandra

Clean, Nice, Quiet, and Convenient

Partner

10/10

Exceptional

26 Sep 2025

Latonya

Customer service rep was kind and professional. The room was clean and presentable. Very quiet and comfortable. I would recommend staying here if your in the area

Leisure Partner

2/10

Poor

17 Sep 2025

Anthony

I booked this hotel for my employee\nAnthony Barber

I booked this hotel for my employee
Anthony Barber after he checked in he called me. There were roaches in the room and he checked out immediately.
HOTEL never refunded our money
This is a scam by the hotel and you all as Hotels.com did nothing after our several msg

Business

2/10

Poor

14 Sep 2025

Shannon

We pulled into the parking lot and immediately felt uncomfortable. There were not many cars there but the ones that were there were occupied with construction workers enjoying the end of the day with some liquor. All the stares made us very uncomfortable because we were 4 ladies only no men. We didn’t stay there we ended up booking at a different hotel in the historic district which was very pleasant.

Leisure Friends

2/10

Poor

12 Sep 2025

Vinod

I got the call from my employee. He says the cockroaches in the room.

Business

4/10

Poor

09 Sep 2025

Christine

The staff is operating 2 different hotels at the same time. No staff on duty most of our stay. Had to call hotel next door for assistance and wait for someone to come over and check us in. Called front desk to ask question, no one available, had to walk to front desk to get the number of the hotel next door to ask for needed items.

10/10

Exceptional

27 Aug 2025

Traci

Family owned and operated, very kind staff, exceptionally clean and quiet, trees outback… highly recommend!

Leisure Family_with_children

6/10

Pleasant

12 Aug 2025

Kylee

Property was clean. However, our room had a very strong musty odor. You can tell it was clean, but I’m not sure if it’s the supplies they are using or what- my nose was burning. Bed was pretty comfortable. WiFi worked great however only one tv channel worked and every other one was spotty and said “inclement weather”. I knew the breakfast was limited just didn’t think it would be like it was. A waffle maker with no syrup and oatmeal with no hot water. The only other options were mini muffins of white toast with butter and 1 kind of jelly, or cereal. I went with cereal and it was stale.

Leisure Family

10/10

Exceptional

08 Aug 2025

Anissa

I loved the peace and quiet. The food option was not the best. More options should be included to the menu. The staff was very kind.

Leisure Self

8/10

Excellent

03 Aug 2025

Brandye

Pretty good stay

Business Self

4/10

Poor

29 Jul 2025

Yolima

The breakfast was bad and the rooms were poorly cleaned.

10/10

Exceptional

28 Jul 2025

Claudia

Great people, great staff, very kind and caring.

10/10

Exceptional

28 Jul 2025

Kellie

Peaceful stay

Leisure Self

6/10

Pleasant

27 Jul 2025

Johnathan

Just ok. You get what you payed for

4/10

Poor

27 Jul 2025

Gary

The female receptionist was very helpful and courteous, but other than that not a lot to impress in my stay. The room was OK, but in need of some serious TLC (coffee machine and light above the bed not working, no plug in bathroom sink, toilet seat loose, whole apartment needed painting). The furnishings in the bedroom were passable. Very limited breakfast choice. I reported the main faults to a man on reception, who said that they would be passed to the maintenance team, but nothing was rectified in my 3 night stay. Not impressed.

Leisure Self

4/10

Poor

25 Jul 2025

Michelle

When we checked in they gave us a handicapped room despite us not reserving a handicap room. We asked to have a regular room and the black female receptionist said that because we booked through Expedia that Expedia gave us a handicap room.

Next, our towels were very dirty with black stains on them. The breakfast was horrible and tasted as if they we from the previous morning and just reheated for the next day. The walls a very thin and you can hear people beside you in other rooms. Someone had a dog four rooms down and you could hear the dog barking. You could also hear the person above you talking. The bathroom door would not close so that you can lock it. Someone else’s belongings were in the drawers from the previous stay.

Overall, the location is not in the safest place and appears to be in a deserted area in the projects. I would not recommend this property until they are at least able to clean the towels, clean the rooms, serve fresher food to serve for breakfast, and at least fix the bathroom doors.

Leisure Partner