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Guayaba Inn

Chiapas · Mexico

Calle Comitan 55View location

9.8/10Excellent286 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Comfort9.8/109.8
Condition9.8/109.8
Location8.8/108.8
Neighborhood9.2/109.2
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Guayaba Inn

Located next to the NaBolom Museum, Guayaba Inn Boutique Hotel offers attractive gardens, a sauna, free American breakfast and charming rooms with free WiFi. This boutique hotel is a 10-minute walk from central San Cristóbal.

Each colonial-style room at the Guayaba Inn Boutique Hotel features a fireplace, satellite TV and a mini-bar with a selection of wines. Room service is available on request. The hotel can arrange city tours or visits to attractions in the surrounding area on request.

It also offers regular cultural afternoons, with visits from local artists, historians and Maya experts. The Guayaba Inn Boutique Hotel is located in the El Cerrillo district, one of San Cristóbal’s most traditional neighborhoods. Santo Domingo Church is a 10-minute walk away.

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With a stay at Guayaba Inn Boutique Hotel in San Cristóbal de las Casas (Barrio del Cerrillo), you'll be steps from Na Bolom Cultural Museum and 12 minutes by foot from Guadalupe Church.

This spa hotel is 0.9 mi (1.4 km) from Mesoamerican Museum of Jade and 0.9 mi (1.4 km) from San Cristóbal de las Casas Cathedral. Treat yourself to a stay in one of the 8 guestrooms, featuring fireplaces and LCD televisions.

Your pillowtop bed comes with down comforters and premium bedding. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children may not be eligible for complimentary breakfast.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Na Bolom Cultural Museum 0.1 km / 0.1 mi
Galeria Studio Cerrillo 0.5 km / 0.3 mi
Centro Cultural de los Altos 0.8 km / 0.5 mi
Foro Cultural Kinoki 0.9 km / 0.6 mi
Guadalupe Church 0.9 km / 0.6 mi
Ex-Convent of Santo Domingo 1 km / 0.6 mi
Mayan Textile Center 1 km / 0.6 mi
Museo de Ambar 1 km / 0.6 mi
Church of San Nicolás 1.1 km / 0.7 mi
San Cristóbal de las Casas Cathedral 1.1 km / 0.7 mi
Mesoamerican Museum of Jade 1.1 km / 0.7 mi
Museo de San Cristóbal 1.2 km / 0.7 mi
Plaza 31 de Marzo 1.2 km / 0.8 mi
Santo Domingo Handicraft Market 1.5 km / 0.9 mi
Arches of Carmen 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Fireplace
  • Garden
  • Terrace
  • Luggage room
  • Clothes dryer
Show 3 more facilities & services
  • Restaurant
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE DELUXE GARDEN VIEWSUITE • DELUXE GARDEN VIEW • 1 BedroomSUI.DX-GV

    Photos are not available for this room type.

    Guayaba Inn

    SUITE DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-GV

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX-1

    Photos are not available for this room type.

    Guayaba Inn

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Guayaba Inn

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Guayaba Inn

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 1 BedroomSUI.DX

    Photos are not available for this room type.

    Guayaba Inn

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Guayaba Inn

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUM • 1 BedroomSUI.PI

    Photos are not available for this room type.

    Guayaba Inn

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 BedroomDBL.QN

    Photos are not available for this room type.

    Guayaba Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Guayaba Inn

9.8
Excellent
286 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Comfort
9.8 /10
Condition
9.8 /10
Location
8.8 /10
Neighborhood
9.2 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
28 May 2026
Christopher
Excellent stay, very clean and organized. Beautiful terrace and friendly staff
10/10
Exceptional
22 Feb 2026
Fred
We had room number eight, an upstairs suite that includes a king size bed, a lounge chair and a small table with two chairs. The room has a charming balcony that overlooks a Koi pond. The bathroom has both a shower and a copper bathtub. The main room also includes a small coffee bar area with sink, for preparing drinks and snacks. A small refrigerator is installed underneath.
The complementary breakfast has a lot of variety, including omelettes, chilaquiles, fresh fruit with yogurt and granola as well as local specialties.
We found all the staff to be helpful and proactive, but the real standout was a woman named Karina, who helped us out on many occasions.
We had such a nice time we plan to return next year!
Partner
10/10
Exceptional
27 Jan 2026
John
Definitely one of the best gotel stays we have ever had. Breakfast is magnificent, eooms are awesome, some even come with a real wood burning fireplace.
Leisure Partner
10/10
Exceptional
21 Jan 2026
Nicola
Breakfast was very nice and filling, the fireplace in the room was awesome. Stuff super friendly
10/10
Exceptional
29 Nov 2025
Melissa
Unique property with flowering gardens. Large bedroom suite with comfortable bed and luxurious soaking tub and shower. Bedroom has balcony with seating and beautiful view from glass doors. Made to order breakfast in large dining room. Great location. Some noise from street but easy to ignore.
Leisure Partner
10/10
Exceptional
06 Oct 2025
Christian
My dad, brother and I just spent 4 nights at guayaba inn and it was fantastic. Its 10 mins away from the main square and some of San Cristobal‘s main sights. The rooms surround a gorgeous garden with tropical flowers and a koi fish pond. Breakfast is included and although the options are limited, everything is delicious. The only issue we had was that we didn’t have hot water in our rooms but the manager Julio got this fixed promptly and offered us to do our laundry for free as compensation. 10 out 10.
Leisure Family
8/10
Excellent
07 May 2025
Diana
Close to Paz Creativa a personal and spiritual
development center. It’s on a quiet street. Small intimate boutique inn.
Business Family
10/10
Exceptional
23 Mar 2025
Daniel
Beautiful garden. Good breakfast. Nice people Highly recommended.
Leisure Self
10/10
Exceptional
05 Dec 2024
Derek
The breakfasts were excellent. The rooms were spacious and comfortable. Beautiful grounds.
Leisure Family
10/10
Exceptional
03 Dec 2024
Randy
What a beautifully tropical and tranquil oasis when u walk in. The suites are huge and imminently restful. Loved the luxury of the hammered copper soaking tub. The drain leaked once but the staff fixed it asap. Their included breakfast service is really nice. Protip: exit the property and go left down Comitan street until you come upon the hundreds of permanent stalls selling local products. Enjoy!
Leisure Friends
10/10
Exceptional
03 Oct 2024
Danna
Delightful Oasis, super attention to detail.
Leisure Self
10/10
Exceptional
30 Aug 2024
Angela
Beutiful
10/10
Exceptional
14 Jul 2024
Christopher
Very comfortable large room. Staff is very friendly.
Leisure Partner
10/10
Exceptional
24 Mar 2024
Verified traveler
My stay at Guayaba was absolutely wonderful. The garden and rooms are beautiful ~ elegant, clean, tranquil. The perfect spot to feel at home in San Crist and within walking distance to everything. Breakfast is delicious and the staff is extremely helpful and welcoming. Fabulous experience!
Self
10/10
Exceptional
08 Mar 2024
Julee
Fabulous girls’ trip to San Cristóbal de Las Casas, and our stay at Guayaba Inn made it even better. Everyone was wonderful. They helped us organize tours and reserve drivers, schedule a massage on site (that we highly recommend), and provided a yummy and filling breakfast every morning. A quick note for light sleepers since I am one, the room at the back of the property is against the street so request an interior room or be sure to bring earplugs.
Friends_and_family Friends
10/10
Exceptional
07 Mar 2024
Nancy
We loved staying at the Inn. The staff was superb helping us in every way and extremely timely. I have not experienced such timeliness and helpfulness. We also really enjoyed staying is an upscale though traditional Mexican inn with beautiful art through out. Each evening we lit the fire in our in suite fireplace enjoying a glass of wine which was available for purchase in the room. I highly recommend the inn. It was a pleasure and delight.
Leisure Friends
10/10
Exceptional
19 Aug 2023
Nathan
The place was great and the staff was helpful and friendly. It was very comfortable and the breakfast options were very good. The only minor issue was that the tub in the room wasn’t working, but overall it was a pretty nice spot to stay in San Cris.
Leisure Self
4/10
Poor
18 Feb 2023
Allen and gerlinde

Very disappointing stay.

We did not have consisting hot water. Our shampoo and conditioner never got replaced. I could never get a washcloth. The worst part was that there was no heat anywhere in the building.
Everyone was very friendly. The breakfast was very good but the coffe very weak.
Partner
10/10
Exceptional
24 Dec 2022
SILVIA
Great, beautiful, tranquil, place to stay. Friendly and kind people. Rooms are spacious, clean and comfortable.
Leisure Partner
10/10
Exceptional
17 Dec 2022
Abel
Guayaba inn has an excellent service, good food , nice and attentive staff.
Leisure Family
10/10
Exceptional
19 Oct 2022
Jesus
Service is just excellent. One of the best experience.
Leisure Partner
10/10
Exceptional
10 Jul 2022
Mark
Quiet, excellent room, wonderful included breakfast
Business_and_leisure Partner
10/10
Exceptional
17 May 2022
Veronica
Beautilful space and very fiendly staff
Leisure Partner
10/10
Exceptional
01 Mar 2022
Theresa

Perfect

Absolutely beautiful place to stay. It’s all the little touches that make it special. Fireplace, water in the coffee machine, beautiful lighting, most comfortable bed, ample hot water and just pure luxury
Partner
10/10
Exceptional
25 Feb 2022
Rodolfo
Beautiful boutique hotel. Quiet area just enough distance from the center of the Pueblo.
Gorgeous landscapes, spacious rooms and delicious breakfast.
Friends_and_family Family
10/10
Exceptional
19 Dec 2021
Gregory
Gracias
Leisure Family
10/10
Exceptional
13 Dec 2021
Manuel
The property is in a great location but we had to park our rental car down the street other than that everything was great 👍
Leisure Friends
10/10
Exceptional
11 Dec 2021
Julio C
All the property is awesome
Leisure Family
10/10
Exceptional
07 Dec 2021
Richard

Amazing place

Everyone was amazing. The room is spacious, the bed very comfortable. We loved the living area with the wine cellar and the fireplace. It was such a romantic stay!
The bathroom was also great to relax in the tub after long day of walking around. I can’t say how much we wishes we could have stayed longer
Partner
10/10
Exceptional
10 Nov 2021
Manuela
It was a beautiful place very clean, and the staff was very professional and nice very accommodating
Leisure Family
10/10
Exceptional
13 Oct 2021
Mary
Perfect! The best in the area, would definitely come back. Rodrigo, Angel and all the other staff were outstanding! Delicious breakfast and well kept beautiful grounds. Thank you for your hospitality! Mary Beth and Dennis Las Vegas
Leisure Partner
10/10
Exceptional
20 Jun 2021
Verified traveler
Beautiful layout and patio. A feeling of (relative) antiquity.
Leisure Partner
10/10
Exceptional
22 May 2021
Verified traveler
Beautiful place. Great bathroom. Quiet. Great staff. TV didn’t work but who needs that on vacation.
Leisure Partner
10/10
Exceptional
19 May 2021
Verified traveler
The staff were exceptional and friendly. Beautiful hotel, with lots of charm and immaculate gardens. Would stay again!
Leisure Partner
10/10
Exceptional
08 May 2021
Verified traveler
Este lugar sobrepasó nuestras expectativas! No está localizado en el centro de san Cristóbal y batallamos para encontrarlo, pero creo que fue mi gps. Sin embargo, este lugar está hermoso!! Nuestra habitación estuvo increíble! Me encantó el toque de la tina! El patio está hermoso. el desayuno está incluido y es un desayuno completo, calientito a la orden, y muy rico! Tienen muchas opciones de desayuno para escoger. Me volvería a quedar aquí definitivamente. El servicio es excepcional!
Leisure Self
10/10
Exceptional
25 Feb 2021
Verified traveler
Having traveled to many beautiful places all over the world, I can honestly say that Guayaba Inn has been one of my very favorites! My husband and I loved EVERYTHING! The room, grounds, staff, breakfast, location couldn’t be better. It really is a quick walk to city center, but there are taxis passing constantly at all hours for $2 US. This is such a beautiful place and I can’t wait to return. Thanks for making our trip more than special!
Leisure Partner
10/10
Exceptional
13 Feb 2021
Verified traveler
Beautiful hotel, large rooms, large bath tubs and fireplace, cute terraces and coy pond. Staff is very attentive and kind. Definitely would staff again!
Leisure Partner
10/10
Exceptional
30 Nov 2020
Rodolfo

Guayaba Inn is Amazing

I loved my stay here. The landscaping was beautiful, room was spacious and comfortable, the staff was accommodating and the breakfast was delicious! Highly recommend and will return.
Self
10/10
Exceptional
04 Oct 2020
Michael
The Most luxurious and well appointed hotel you’ll hope to find. Beautiful grounds. Luxurious rooms and beds. Exceptional service. Highly, highly recommend it after staying here at least 6 times. Never disappointed b
Partner
8/10
Excellent
28 Mar 2020
Verified traveler
The hotel was a little oasis in the middle of the town, beautiful courtyard gardens. Our room was the king suite which was spacious and comfortable, the bathroom had the added bonus of a bath and separate shower. Our waitress at breakfast was very friendly and the front desk helped with securing transport for us. All in all, a very pleasant stay and we would definitely recommend the hotel
Leisure Family
10/10
Exceptional
18 Jan 2020
Verified traveler
Walking distance to historic city center. Extremely friendly staff.
Leisure Family
10/10
Exceptional
13 Jun 2019
Angie
The hotel is charming, clean, spacious and modern. Room was exactly as pictures a d had mini-fridge and snacks, wine, beer, sodas and water for purchase (at reasonable prices). There was even a fireplace in our room!!Breakfast was included and was delicious. Staff was courteous and always with a smile on their faces. They even went out of their way to pack breakfast to-go when we had to leave on our guided tours before they opened for breakfast. Keep in mind, though, this hotel is about 10 blocks from the center square, where
most stores/shops/restaurants are. The hotel does not serve lunch or dinner, so if you want to go out for dinner and don’t want to walk through lonely,
dark stone streets at night; you will have to take a taxi or order dominoes. Make sure to try Tierra y Cielo Restaurant and El Secreto. Best restaurants in town, in my opinion.
Leisure
10/10
Exceptional
22 May 2019
Janice
Everything about the Guayaba Inn was terrific. The staff was incredibly helpful and friendly and the inn is quite and relaxing. The room was lovely and the breakfasts were delicious. The bed was one of the most comfortable beds I've ever slept on. If I have one minor criticism, the bed pillows were not particularly comfortable. If I ever return to San Christobal I will stay at the Guayaba Inn and will recommend it to any friends traveling there.
Leisure Partner
10/10
Exceptional
30 Nov 2018
michael

Beautiful hotel in a great location

We had an amazing stay at the Guayaba Inn! The staff is really excellent and made us feel like family. They helped books tours and arranged travel back to the airport. The room was very spacious and beautifully decorated. The breakfast was always delicious and the restaurant has was just really cool, located in their garden. The hotel is located on a quiet street that was about a 5-10 minute walk from Camino Real de Guadalupe which is where there are a ton of restaurant and bars. We would definitely stay here again when visiting San Cristobal.
Partner
10/10
Exceptional
20 Nov 2018
Verified traveler
The Guayaba in has a friendly staff, clean rooms with good beds. They provide excelent breakfast to start your day walk in San Cristobal. The gardens in the premisses are beautiful and well manitened and selected. I like the Inn and i will stay again
Leisure Family
10/10
Exceptional
12 Nov 2018
IAN

A quite get a away

We really enjoyed our stay
Partner
10/10
Exceptional
05 Nov 2018
Veronica

Amazing boutique hotel

Amazing hotel! Service was excellent. We had a beautiful room with a small living room and a fireplace. Breakfast was delicious. I highly recommend this hotel.
Partner
10/10
Exceptional
25 Oct 2018
Amy
Beautiful, elegant boutique hotel with the loveliest staff. Rooms are spacious and gorgeous. Comfortable bed. Excellent shower. The whole experience felt authentic and so so special. It's a quiet hotel about a 10 minute walk from the center. Close to an important museum. The food is excellent. Everything was perfect.
10/10
Exceptional
14 Oct 2018
Verified traveler
Wonderful stay!!! Great staff
Friends
10/10
Exceptional
15 Sep 2018
Maria

Romantic Getaway

This hotel was so awesome. The service was outstanding!!!! The fireplace in the room was so nice and romantic and they even came up and lit it for us and as the room heated up they came up and turned it off for us. The bath tub was so amazing, you can stay in it for hours because when you start out it's hot hot hot and then as you sit there it cools off which allows you to stay in, I loved that about this tub. It was our anniversary and they delivered us a bottle of wine. We are vegan and they went out of their way to make sure they prepared us something we could eat. They went above and beyond in terms of their service. The price is a little more than you would normally pay but it was worth every peso.
Partner
10/10
Exceptional
06 Sep 2018
Chris
This is an amazing boutique hotel. One of the best I've ever been to. The room is spacious and the free breakfast is excellent.

Also, for the size and excellent quality, the price of this hotel is a great deal. It's a 5 or 10-minute walk to the city center, but it's across the street from the best museum in town, Na Balom.

I loved the location. I've stayed in the city center a few times and it's always been noisy. Once I booked a room for 4 nights and left after 1. The bars go until 4 and blast the music all night.

So, Guayaba is in a great location if you actualy want to sleep at night. Plus, it's an amazing hotel with very friendly service. I highly recommed this hotel!
10/10
Exceptional
16 Aug 2018
omar
I would like to take a moment and acknowledge all of the staff at Guayaba Inn. From the moment we arrived, we were greeted with a warm friendly smile and attentive service from Juan, Francisco and Nadia Besides the room being amazing, with the great down comforter, rain shower, soak bata tub and fantastic warm fire place, what made this stay and experience has been the staff. Adriana made such amazing tasty food every time from the beautiful traditional kitchen. Francisco made every effort to ensure we had everything we needed while we ate at the restaurant besides providing great recommendations around typical chapanense food.
Juan greeted us with a warm smile every morning while taking care of the grounds. Nadia, WOW she was amazing by providing second to none world class service. She ensured our activities were booked on time, gave us tips on where to visit and made herself available if we had any questions.
Rogelio and the other gentleman where just as attentive and Rogelio started th
10/10
Exceptional
26 Jun 2018
Katherine H
I visited San Cristobal with a friend - we were so happy to have found the Guayaba Inn and were even more delighted when we arrived. The BnB is absolutely beautiful...... and, as a BnB owner myself, I have learned to be more critical. The Inn and gardens are gorgeous and extremely well maintained. The staff was courteous, knowledgeable and available 24/7. The room and appointments were perfect. The comforters and beds were divine. It is close enough to the zocalo for an easy walk, but far enough away to be secluded. The decoration was stunning. I have nothing at all but good things to say about this Inn.....and will certainly recommend it to everyone who asks about a lovely place to stay in San Cristobal.
Friends
10/10
Exceptional
18 Jun 2018
Mary

Thank you

It was out first trip to San Cristobal. The amazing staff and super cute hotel made our experience even more joyful. I have Celiac Disease and they went out of there way to make sure I was able to eat. We loved San Cristobal and would come back to this hotel again. I also have young son who is seven and perfect short walk to town.
10/10
Exceptional
20 May 2018
Verified traveler
Enchanting little gem with wonderful staff in an ideal location.
10/10
Exceptional
24 Mar 2018
Heydy

Exceptional Boutique Hotel

Guayaba Inn definitely exceeded our expectations. The room had a colonial atmosphere that made us feel like we were staying at a Mexican Hacienda. The breakfast was delicious and was served in a cozy and rustic room with a fire place. The personnnel were extremely friendly and nice. The location was very good. I definitely recommend this amazing hotel.
10/10
Exceptional
30 Jan 2018
Verified traveler

Excellent stay

Lovely hotel inn with great service and central location. Would definitely come back again!
Family
10/10
Exceptional
06 Nov 2017
Kimberly
Fantastic getaway! Beautiful staff, gorgeous grounds, and every detail covered.
Partner
10/10
Exceptional
03 Oct 2017
Monica

Real pearl

The hotel is a real pearl in the city. The service was excellent and the room decoration is beautiful.
10/10
Exceptional
10 Jul 2017
Carlo

Amazing, beautiful hotel!

Everything was just perfect! We had a great time at Guayaba Inn and I definitely recommend it
10/10
Exceptional
06 Jul 2017
justino

Great.

Great?????
Partner
10/10
Exceptional
06 May 2017
Rod

Lovely boutique hotel I can recommend highly

Enjoyed our six night stay in the Guyana Inn in March 2017. The hotel is located about 15 minute walk from the center of town. The room was well furnished and very comfortable and quiet. Used the gas fireplace briefly each night when we returned to room. The complementary breakfast is very good and the dining room very cozy. The front office staff were excellent.
10/10
Exceptional
16 Feb 2017
J Maria

Peace and quiet

Beautiful boutique hotel, 6 lovely suites. Everything was spotless. Huge rooms with spacious bathroom and tub. The included breakfast was delicious! All staff welcoming and no request was to much, felt pampered. Just a few minutes from the town square if you decide to get a taxi very cheap, $35 pesos anywhere in town. Main square full of restaurants for every taste and again super cheap! Cafes, bakeries and small grocery stores where you can purchase just about anything. We loved this hotel, staff, rooms. Hope to return.
10/10
Exceptional
28 Oct 2016
George William

5 Star Quality from top to bottom.

Everything about this inn is top notch. The staff is exceptional. On our way to the inn from the airport in Tuxtla Gutierrez, our cab driver got lost in San Cristobal de las Casas. One of the staff of the inn actually went to us to guide us to the inn. The breakfast-included is amazing and well prepared. The room was delightful, colonial, but all of the modern conveniences, even a fireplace in the room. The bed was soft and comfortable. We will go back.
10/10
Exceptional
07 Sep 2016
Verified traveler

Amazing

We stayed here for three nights as part of our honeymoon. It was amazing and perfect. They go above and beyond.
10/10
Exceptional
04 Jun 2016
Ernesto

An Oasis in San Chris

From the moment we arrived, the very pleasant and efficient staff took care of us like family and the meals were worthy of four stars. We had to leave at 5AM and the staff volunteered without asking to provide us a box lunch for our travels.
10/10
Exceptional
18 Mar 2016
Sue

A Special Place To Stay

We recently spend 6 nights at the Guayaba Inn and I can't say enough positive things! The room was spacious, beautiful and well furnished. The bed was exceptionally comfortable. I loved the copper soaker tub!
The staff are exceptional...extremely helpful and courteous! The breakfasts were very good and there are lots of things to choose from. We did eat dinner at the inn a couple of times and throughly enjoyed the meals...the price for food and drink was very reasonable. The inner courtyard garden is lovely and very well cared for.
Partner
2/10
Poor
24 Aug 2015
Verified traveler
not what we were expecting! lots of noise from the street and way sooo expensive for the many similar hotels in the area they are very overprice!
10/10
Exceptional
15 Aug 2015
kathleen

Heaven on earth

This was the most beautiful hotel ever. The staff was wonderful. The room was immaculately clean. An excellent breakfast was served every morning.
Partner
10/10
Exceptional
14 Aug 2015
adriana

excellent hotel in the city

Staff of hotel was very friendly and hitel was clean and excellent. food of hotel was delicious and had excellent cok and staff
10/10
Exceptional
13 Aug 2015
kathy

Paradise

This is the most beautiful place we have ever stayed. The staff is so accommodating. The rooms are impeccably clean. There is a limited dinner menu, but everything is good.
10/10
Exceptional
20 Jul 2015
stylemarm
Perfect hotel in many consistent ways - room quality, food, and super gracious staff.
10/10
Exceptional
19 Mar 2015
Allan

A Jewel in San Cristobel

Four poster bed, Copper bathtub for 2, nespresso machine for great coffee in the morning..room service in the evening..we didn't always leave the room but there is a lot to see in San Cristobel and the surrounding towns. The hotel was a jewel! Staff were friendly and helpful. The included breakfast was big enough that we didn't need lunch. We have stayed at many hotels in Mexico and this rates at the top for a romantic stay, a great sleep and nice people!
Partner
10/10
Exceptional
01 Mar 2015
Gary

Guayaba review

Great place. Beautiful rooms and great service. A little bit far from the center which means a 15 minute walk for dinner
Family
10/10
Exceptional
07 Feb 2015
World Traveler

A wonderful find!

Highly recommend the Guayaba Inn. Wonderfully cozy, large rooms with gas fireplace to keep the room warm in the cold nights. Staff was attentive and efficient, went out of their way to meet our every need. Breakfast included was delicious.
10/10
Exceptional
02 Feb 2015
keith

Fantastic Place to Stay

We stayed at this B&B after returning from Palenque. This is the best place to stay in San Cristobal- period. We were previously in San Cristobal and had checked out a few other similar hotels. The facility created by the owner is beautiful. The rooms are very high end. The entire facility is set around a great garden. Lots of shade, and even a koi pond. The breakfast as others have noted, is wonderful. Location is not an issue, but the location is not smack in the middle of town. As such, there is very little noise to deal with. I love the walk back to main pedestrian street, Guadalupe (about 4 blocks). The only reason not to stay here is if you have trouble walking as the streets and sidewalks are challenging, as they are typically in colonial cities.
Partner
10/10
Exceptional
03 Dec 2014
lori

Beautiful inn

We arrived at midnight and were welcomed warmly and shown to our beautiful double room. The next morning we upgraded to a larger room with a king with sofa bed (traveling with a nine and eleven year old). The beautiful artwork and attention to detail were impressive. We especially enjoyed the warm fireplace and tranquil patio. The free breakfast was the best food we had in Chiapas ( only two breakfasts were included we paid a fee for the other two). The inn is within walking distance of historical center of town. All of the staff was very attentive and welcoming. They said their desire was to make us feel at home.
10/10
Exceptional
03 Nov 2014
Verified traveler
Just WOW! Fabulous B&B. Beautiful, authentic Mexican experience. Very classy.
10/10
Exceptional
05 Oct 2014
Verified traveler
Great hotel with big benefits. Breakfast is very rich and tasty. Not a big hotel so its very quit. Rooms are very authantic and romantic. Very recomended allthough the high price.
Not that far from the main street about 7 minuts by walking. San cristobal is very small.
Partner
10/10
Exceptional
21 Aug 2014
Dave

Excellent hotel/Excelente hotel

Perfectly situated, about 800m from the centre of the city, close to markets, restaurants and shops, as well as landmarks like the Santo Domingo market/church. The hotel grounds are immaculate, and the rooms are perfect. Ours featured a four-post king size bed, a balcony, a gas fireplace and a giant bathroom with big tub and rainshower. Room included a minifridge and sink. Lots of natural light. Highly recommended. Staff is very helpful and knowledgable. One of the best hotels I've EVER stayed in.
Partner
10/10
Exceptional
15 Jul 2014
Bea

Guayaba Inn is the best

We have had a wonderful time. Everything at Guayaba Inn is designed to make their guests happy.
Amazing property- organized with taste, a lot of art and romantic touch, rooms- very comfortable and beautifully furnished and clean, staff- helpful, friendly, professional (thank you Rodrigo, Nadia, Yon, Fernando, Angel, Betty, Juan), food- great breakfasts and option for evening meals (Adriana cooks fantastic). It is a little paradise in San Cristobal. Thank you.
10/10
Exceptional
06 Jun 2014
Verified traveler

Excellent !! Nice Hotel & wonderful Staff

Wonderful experience!!!
100% satisfied
Quiet & comfortable
Super clean!
Great service !
10/10
Exceptional
27 May 2014
Sarah

Great location, great food, great room

I absolutely loved staying at Guayaba Inn. It's very close to the mercados, Calle Real de Guadalupe, Cerro San Cristobal and more! The breakfast was delicious and the staff were so helpful. My favorite part was the fireplace in the room that staff light at night to help get the chill out of the air which was lovely--even in May! The rooms are also wonderfully decorated and the bathroom was quite luxurious. San Cristobal is an amazing city and this B&B just added to the experience. I highly recommend it for both solo travelers (like myself) and couples.
10/10
Exceptional
24 May 2014
reins

Lovely small hotel

Yes it is expensive by local standards (still cheap by international standards) but everything was as it should be. Lovely gardens, quiet comfortable rooms, good staff. An easy walk to the touristy pedestrian streets of central SC. Only criticism, should provide >250mls water/day
10/10
Exceptional
06 May 2014
matthew

The best hotel in mexico

This hotel is the best hotel in Mexico. The hotel has soft beds and soft pillows. It has a lot of nice art work around the hotel. Breakfast was very good a lot of options to choose from. It is about a 10 minute walk to the shopping square in town. Streets are very narrow so if you rent a car be careful also the side walks are very narrow too.
10/10
Exceptional
28 Apr 2014
Mkomo

Perfect stay

The room was beautiful and very large and comfortable. So was the bathroom and the great gas fireplace (which we used at night as it was rather cold in April at 13 degrees C during the day)
10/10
Exceptional
23 Apr 2014
Carlos

This is what I call a Boutique Hotel

At first we can´t find the Hotel because not all the locals know about its extistence, but when we find it we were very happy to have decided to stay there. It was so cousy and the rooms were huge with fireplace and the bathroom with a tube. Staff were so gently.
10/10
Exceptional
04 Mar 2014
AM Civil

Peaceful and Comfortable

Nice, cozy place with comfortable rooms. Very quite. If you get a room at this place, consider yourself lucky because they are limited. The hotel staff is very friendly and helpful and tended to all our needs.
Partner
10/10
Exceptional
02 Mar 2014
GC

Great Hotel, wonderful staff

This is a truly wonderful place to stay with staff that are very accommodating. The rooms are large, clean and well-equipped. Breakfast, which was included, offered a wide choice and was excellent and ample.

We also enjoyed the massages offered by the hotel. Highly recommended!
10/10
Exceptional
27 Feb 2014
Verified traveler

FABULOUS

Stayed for 5 nights in this beautiful hotel. Spacious large suite room and bathroom, with all mod cons.
Restaurant serving a limited menu in the evening but food very good.
Highly recommended.
About a 1 kilometre walk to the centre of town.
10/10
Exceptional
16 Feb 2014
Gail

Wonderful Bed and Breakfast hotel in San Cristobal

Guayaba Inn exceeded our expectations. The rooms are lovely, with fireplace and very comfortable beds. A nice young man came and lit the fire in the fireplace for us whenever we wished. All of the staff are very friendly and helpful. Breakfast was wonderful, in a lovely room again with a fireplace. The restaurant was open for dinner as well, and we ended up choosing to eat there more than once, including Valentine's Day, when we had a table beside the fireplace and an excellent dinner. There are two beautiful courtyard areas. We enjoyed watching the hummingbirds. The Inn is located within a 15 minute walk of the pedestrian streets and main square. The area is peaceful and quiet at night.
8/10
Excellent
16 Feb 2014
Verified traveler

Lovely hotel, imperfect management

The grounds and rooms are lovely; the included breakfast is lavish. But there are odd missing pieces in the operation: tiny bottles of water (this was the most expensive hotel we stayed at in Mexico and the smallest bottles of water provided); no bathrobes or slippers - though the hotel bills itself as a luxury hotel; and a written instruction to guests to provide 10% of their total room charges as a tip for all staff -- an amount miles higher than is customary in Mexico or the US or anywhere else). That said, an excellent place to stay, but I hope the hotel reads this and fixes these odd judgment calls.
10/10
Exceptional
16 Jan 2014
David Gal MD

excellent hotel and staff

great! we loved it.
10/10
Exceptional
11 Jan 2014
Verified traveler

Really liked this place!

Very hospitable and clean……I would recommend to all
10/10
Exceptional
16 Dec 2013
Juliana

If you can afford it, stay here

Overall, the experience was great! San Cristobal de las Casas is a very quaint city and Chiapas has a lot to see and experience. I went with my husband and while it was expensive, they met our expectations.We went during the festivities of the Virgen of Guadalupe, so it was very annoying that they would set off fire crackers all day long starting at 5 a.m.!! But that would have been anywhere.
8/10
Excellent
29 Jul 2026
TAKESHI
とても素晴らしいサービスでした。ただ、施設が古く、シャワーが充分に使えませんでした。Wi-Fiも不安定です。
10/10
Exceptional
27 Jul 2026
Gustavo
Lugar súper bonito para estar en pareja , los desayunos muy rico y fresco
Espacios para estar en privado con bonita vista a los jardines
Cama cómoda y limpia, muy cerca del centro ,muy bien ubicado hacia Santo Domingo personal amable y atento
10/10
Exceptional
05 Apr 2026
Ma Regina
No calentaba bien
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Eduarda
Habitación limpia y excelente, el personal muy amable y gentil, la comida deliciosa.
10/10
Exceptional
11 Mar 2026
Jose
Excelente la habitación,el servicio y el desayuno extraordinario.
Friends_and_family Family

Location & surroundings

Guayaba Inn
Calle Comitan 55, San Cristobal De Las Casas, Mexico

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Guayaba Inn

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