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Casa Santa Lucia

Chiapas · Mexico

Avenida Josefa Ortiz De Dominguez 13View location

10.0/10Excellent165 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Comfort9.8/109.8
Condition10.0/1010.0
Neighborhood10.0/1010.0
Amenities10.0/1010.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Santa Lucia

A stay at Casa Santa Lucía places you in the heart of San Cristóbal de las Casas, within a 10-minute walk of San Cristóbal de las Casas Cathedral and Santo Domingo Handicraft Market.

This hotel is 0.3 mi (0.6 km) from Church of San Nicolás and 0.4 mi (0.7 km) from Plaza 31 de Marzo. Treat yourself to a stay in one of the 9 individually decorated guestrooms, featuring fireplaces and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
  • Minimal age
    18
  • Optional fees
    • Rollaway beds are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Santo Domingo Handicraft Market 0.4 km / 0.2 mi
Foro Cultural Kinoki 0.4 km / 0.3 mi
Arches of Carmen 0.5 km / 0.3 mi
Church of San Nicolás 0.6 km / 0.4 mi
Museo de San Cristóbal 0.6 km / 0.4 mi
Plaza 31 de Marzo 0.6 km / 0.4 mi
San Cristóbal de las Casas Cathedral 0.6 km / 0.4 mi
Mesoamerican Museum of Jade 0.8 km / 0.5 mi
Church of San Cristobal 0.8 km / 0.5 mi
Galeria Studio Cerrillo 0.8 km / 0.5 mi
La Merced Church 0.9 km / 0.6 mi
Regional Costume Museum 1 km / 0.6 mi
Centro Cultural de los Altos 1 km / 0.7 mi
Ex-Convent of Santo Domingo 1.1 km / 0.7 mi
Mayan Textile Center 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Casa Santa Lucia

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Casa Santa Lucia

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Casa Santa Lucia

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Casa Santa Lucia

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Santa Lucia

10.0
Excellent
165 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Comfort
9.8 /10
Condition
10.0 /10
Neighborhood
10.0 /10
Amenities
10.0 /10
75 reviews shown
10/10
Exceptional
03 Apr 2026
Hector
Located outside the busy streets of San Cristobal, this hotel is a gem for visitors. Breakfast customized for you and everything delicious. Rooms and facilities in general carefully decorated Chiapas-style. Every angle is picture perfect. Overall, great experience!
Partner
10/10
Exceptional
27 Jul 2025
Pedro
Nice hotel!, very close to the zocalo
Leisure Partner
10/10
Exceptional
09 Mar 2025
Jon
This is an excellent boutique hotel with only nine rooms and an easy walk to all the historical sights.
Partner
10/10
Exceptional
03 Feb 2025
Mark
A truly beautiful place that felt very Mexican with lovely local textiles, decor, and wonderful central covered courtyard for breakfasts. All the staff were very helpful and they assisted in arranging two of our best exploration trips in the area. The place is within easy walking distance of the central pedestrian walkways that cross the city and that are central to sites, restaurants, and local markets and artisans. One of the best places we stayed during our month-long trip.
Leisure Partner
10/10
Exceptional
31 Dec 2024
David

Gem of a Boutique Hotel

What a beautiful, cozy, eclectic find this was! We loved it. The staff members were extremely gracious, the food (breakfast) was great, the room was so well done, the beds were great… we genuinely loved everything about it - zero complaints. They even had a parking area kitty-corner to the hotel where we could securely park our car. Loved it, and highly recommend it. Excellent boutique hotel!
10/10
Exceptional
15 Jun 2024
Rosa
We loved that breakfast was included and it wasn’t continental style. There were quite a few options for breakfast and it was very filling. We also liked that there was a small bar.
They also booked tours for us and offered to serve breakfast half hour earlier so we could eat before we were picked up.
We would definitely stay here again and refer friends and family to this hotel.
Leisure Partner
10/10
Exceptional
03 Apr 2024
Dipika
This hotel is fabulous. Unique, beautiful decor, clean, quiet. Very helpful and friendly staff. Large room and bathroom. Great location, walking distance to the main plaza. Highly recommend this lovely hotel.
Leisure Partner
10/10
Exceptional
16 Mar 2024
Edward
Each room was exquisitely decorated individually with indigenous textiles and art. The employees were all kind and considerate, and went out of their way to help. Their food was outstanding. We loved it.
Leisure Partner
10/10
Exceptional
17 Feb 2024
Pauline
This place was adorable, the decorations very nice and unique, service was great, plumbing works very well! Only problem was my room had 1 window in restroom so no real ventilation but will still give 5 stars and they offer fans.
Leisure Friends
8/10
Excellent
16 Jan 2024
lois
Old hacienda, lots of appropriate design, but noisy.
Leisure Partner
10/10
Exceptional
21 Jul 2023
EMMANOUIL
An excellent choice at San Cristobal.
Leisure Self
10/10
Exceptional
17 Jul 2023
Athena
The hotel is obviously beautiful, but it was the staff that made our weeklong stay so awesome. The whole team was helpful and responsive, and it was a joy to come down to breakfast every morning!!!
Leisure Family
10/10
Exceptional
18 Feb 2023
Gustavo
Excellent service
Leisure Partner
10/10
Exceptional
10 Feb 2023
Richard
Staff was wonderful, couldn’t do enough for you. Highly recommend. Close to everything.
Leisure Partner
10/10
Exceptional
15 Jan 2023
Philip

Great Staff; Attractive Decor; Delicious Breakfast

Casa Santa Lucia is an attractive, well-run and well-kept hotel in a good location for experiencing San Cristobal de las Casas. The staff is unusually attentive, pleasant and helpful. The breakfast offerings are delicious and varied. My wife and I particularly enjoyed the colorful, authentic, Mexican art and decor. We would like to stay here again in the future.
Partner
10/10
Exceptional
02 Jan 2023
Wilhelm
Los empleados , el servicio increible y muy hermoso el lugar. la comida en el desayuno tipico de Chiapas. Muy limpio y muy organizado. dejan una impresion increible que disfrutas tu estadia con placer de saber que todo esta en orden.
Leisure Family
10/10
Exceptional
21 Dec 2022
Verified traveler
Always very welcoming. My wife and I have visited here twice.
Leisure Partner
10/10
Exceptional
25 Nov 2022
Adolfo
Casa Santa Lucia es un hotel limpio con un staff comprometido y profesional. En realidad te hacen sentir como en casa.
Leisure Partner
10/10
Exceptional
19 Sep 2022
PAUL
Lovely spot, beautiful decor. Very quiet and comfortable with very helpful staff. The breakfast area and the room interior are dazzling with local color and flair.
Leisure Family
10/10
Exceptional
16 Aug 2022
Chris
What a peaceful place to relax and enjoy vacation. The location was ideal, just blocks to the market, restaurants and shops in the central colonial district. The staff was courteous and friendly, though limited in English. The rooms were unique and beautifully decorated and the breakfast was made to order. We would love to stay here again.
Leisure
10/10
Exceptional
29 Jun 2022
ROBERTO
The hotel is well kept and the staff goes above and beyond for its guests. The best service one can ask for!
Leisure Family
10/10
Exceptional
25 Mar 2022
GERARDO
Amazing service, beautiful place and the best breakfast ever.
Leisure Family
10/10
Exceptional
23 Mar 2022
GERARDO
Excelente option cercas de todo, buen servicio y muy cómodo
10/10
Exceptional
02 Mar 2022
Fiona
Fabulous, friendly staff
Beautiful rooms
Comfortable bed
Relaxing courtyard
Delicious breakfast
I highly recommend this gem of a hotel in San Cristobal
Leisure Friends
10/10
Exceptional
15 Aug 2021
Verified traveler
Wxcelent
Leisure Partner
10/10
Exceptional
14 Mar 2021
Verified traveler
9 rooms. All unique. With fireplace. Very nice staff and accomodating. Breakfast included. Centrally located. Extremely cleand AND they follow guideliness to prevent spreading infections.
A great lobby with a small bar. Prepared special food requests for us!!
Leisure Family
10/10
Exceptional
26 Feb 2021
Verified traveler
The staff was incredibly attentive, the location was excellent. Casa Santa Lucía is a beautiful place to stay!
Leisure Partner
10/10
Exceptional
08 Feb 2021
Verified traveler
Beautifully decorated small hotel. Great staff, very attentive.
Amazing breakfast. Rooms facing the main road can be noisy.
Leisure Partner
10/10
Exceptional
28 Feb 2020
Verified traveler
The staff was exceptional: reception, dining, and cleaning staff.
The rooms were also very nice and clean and accommodating. THE ONLY COMPLAINT: the windows didn’t open to the outside, so no cold air to sleep with which I really love.
Will definitely go back! Thank you,!
10/10
Exceptional
04 Feb 2020
Lindsay

Lovely hotel

We stayed in the Master Suite for 2 nights with our toddler. It was a wonderful experience. The hotel was beautiful, clean, and comfortable. The decorations are so pretty, that I went shopping at a local market to find similar decor. The food was so tasty. Frank was superb helping us at all times. It is in a great location. We hope to visit San Cristobal again, and stay at Santa Lucia. Do yourself a favor and book here.
Friends_and_family Family
10/10
Exceptional
01 Jan 2020
Verified traveler
El trato del personal fue muy ameno, igualmente las instalaciones están muy bonitas y comodas, por ello la estancia resultó una gran experiencia
Leisure Partner
10/10
Exceptional
06 Dec 2019
Gabe
The service was exceptional.
Great breakfast, decor, shower, comfy bed and location.
Leisure Partner
10/10
Exceptional
14 Nov 2019
PAUL
Great attention to detail in an intimate and stylish hotel. Generous and delicious breakfast. Nothing was too much trouble.
Partner
10/10
Exceptional
13 Oct 2019
Steven
Totally recommend it! Great location (near but there is no noise), nice & helpful staff, fantastic breakfast, well kept & beautiful!
Leisure Friends
10/10
Exceptional
08 Aug 2019
Verified traveler
Extremely friendly and helpful staff. Wonderful breakfasts served everyday. Lovely building with boutique rooms. Centrally located. Only small problem was occasional noise from floor of room located above.
Leisure Partner
8/10
Excellent
06 May 2019
Scott
The staff was very friendly and helpful. The room was very nice and the dining room was great, with breakfast included with our stay.
Partner
10/10
Exceptional
17 Apr 2019
Verified traveler
the staff was super friendly; they made a boxed lunch for me every morning before my excursions! the hotel is very quaint...almost rustic (large wood beams). the location worked very well and the breakfast that i did have in the hotel was very good. everything was GREAT - would def recommend!
Leisure Self
10/10
Exceptional
07 Apr 2019
Verified traveler
Wonderful stay.
10/10
Exceptional
21 Mar 2019
Marla
The manager, Fredi, was excellent and so helpful. All the staff were very professional and helpful. The hotel is gorgeous.
Leisure Friends
10/10
Exceptional
06 Mar 2019
Verified traveler
This is a fantastic property, authentic, beautifully decorated, from the rooms to the restaurant and a little garden. Fantastic, beautifully served and delicious breakfast. Staff is genuinly friendly and helpful. They serve you with a welcome drink and even give you a lovely thoughtful present when you leave. Whenever (I mean 24/7) you come \"home\" (to Casa Santa Lucia), you can prepare your tea, eat lovely local biscuits and fruits - it's always there for you - beautifully served, welcoming you. One feels totally at home in this lovely hotel. We would love to come back!
Leisure Partner
10/10
Exceptional
23 Feb 2019
Verified traveler
It was a very charming hotel. It was very clean and staff very friendly. Location was good.
Leisure Family
10/10
Exceptional
07 Jan 2019
Ricardo

Beautiful experience!

Santa Lucía is the best place you can stay in San Cristobal de las Casas. We stayed 4 nights and it felt we could stay more without getting tired of it. It felt like a real home. We got the suit, which had a separate office with tv, chimney, desk and couch. Also, a great amount of books on history, arts, nature, and politics of Chiapas, and Mexico. The manager Freddy has every detail taken care of. The food served in the central courtyard and prepared by a single lady is delicious and feels homemade. Every request is met beyond expectations. If you want a small hotel with real attention to detail and the feeling you really are in Mexico, this is it. I highly recommend it!
Family
10/10
Exceptional
24 Nov 2018
Angélica
Amazing hotel! All perfect! Service was excellent! All personal was very helpful. The room was beautiful and the breakfast was delicious! I highly recommend this hotel if you are visiting San Cristobal! I will definitely come back! Thanks Casa Santa Lucía!
Leisure Friends
10/10
Exceptional
31 Oct 2018
Stephanie

Awesome experience

Beautiful rooms, delicious breakfast, fabulous customer service. Restaurants and walking streets only a few minutes walk. We loved our stay here and can’t wait to go back. Francisco, thankyou for making our stay so fantastic.
Partner
10/10
Exceptional
08 Aug 2018
Verified traveler
This place is amazing!! The bed very comfortable,the room very clean. We were very impressed with the service every one went out of the way to help. Delicious food a plus!.
10/10
Exceptional
14 Jul 2018
K

Quaint and Special

We really enjoyed our stay. The staff are polite and helpful. A takeout lunch was prepared for us when we told staff we were going out on a full day outing and would be leaving before breakfast. The hotel is decorated beautifully. The complimentary drink when checking in and the gifts when we were leaving are a really nice touch.
10/10
Exceptional
24 Apr 2018
Sharon

Great hotel very wu

Great place to stay. Friendly and great service! Breakfast was wonderful! The room was very comfortable. Close to shopping and restaurants but far enough away to be quiet.
10/10
Exceptional
11 Apr 2018
Verified traveler

Charming boutique hotel

The staff was absolutely wonderful. When I arrived, I was extremely ill, and they went out of their way to make sure I was comfortable and had everything I needed. The rooms were beautifully furnished and appointed - love the art work in the rooms and the hotel. Francisco gets 10 stars for his efforts!!!
10/10
Exceptional
25 Feb 2018
Kevin

The Perfect Casa

Absolutely loved our stay at Casa Santa Lucia. The service, room and overall ambiance of the Casa were outstanding. If you plan a trip to San Cristobal, this is the place to stay!!!!!!
Partner
10/10
Exceptional
14 Feb 2018
Betty

Enchanting Boutique Hotel

Perfect in every way including special services when my husband was ill one day.
10/10
Exceptional
01 Feb 2018
Verified traveler

One of my top favorites

My mom and I loved the place. The service was amazing and the breakfast was like no other with very local flavors. We also thought the fireplace was beautiful.
Family
10/10
Exceptional
28 Dec 2017
Tanya

Very good choice at reasonable price

This hotel is centrally located within the old town, in walking distance to all major sights of San Cristóbal City. The room is very comfortable, with log fire that we used every day. The management is friendly and helpful, and breakfast is excellent. Free parking on the other side of the road, and the room really looking like the internet pictures. The only thing I didn’t like was that all rooms seemed to face the common breakfast room/courtyard, with few windows that could open but still you can’t avoid noise if there are people there ..
Partner
10/10
Exceptional
28 Nov 2017
Pablo

The place to stay at when in SCLC

This is a gem of place in a town that is quaint and relaxing. The staff is very attentive and the complimentary breakfast has some great Mexican dishes. They will also help you organize, pay for and plan excursions around the area that includes waterfalls, Guatemala, canyon rides and many other outdoor activities. There are only six rooms so it feels like a bed and breakfast yet there is privacy for every room. There is no better place to arrive to after a long day of sightseeing than this hotel.

We stayed at the hotel since we were celebrating my wife's birthday and once the staff found out about this they offered to make the day special so on the first day there they waited after we left the room to see the town and they decorated it with festive ornaments. They also had fresh flowers and a tres leches cake which made it all that much more special.

Every inch of the common spaces and rooms had beautiful and unique Mexican artwork, decorations, and textiles. They provided laundry service and there was ample space to store belongings and extra bedding and a space heater when it got chilly at night. We highly recommend the hotel for all its amenities, staff and comfort.
Partner
10/10
Exceptional
20 Sep 2017
Verified traveler

Elegant, friendly, convenient accommodation

Casa Santa Lucia is a beautifully decorated haven in an historic city bustling with activity, shopping and eating experiences. Staff is beyond gracious and helpful - it felt like being part of a family who wants you to have the best experience.
10/10
Exceptional
03 Aug 2017
World traveler

They think of all the details!

Arriving to Casa Lucía was a delightful experience even though it was 2 a.m but Rembrand waited for us--best service. The place is beautiful and nicely decorated and the rooms are very comfortable including the memory foam bed. To begin the day, Casa Lucía provides a well-balanced breakfast a la carte. I can't say anything negative.
10/10
Exceptional
21 Jun 2017
luciano

Really special!

Incredible experience. Everything top notch and we felt really special
Partner
10/10
Exceptional
02 May 2017
Verified traveler
The hotel is beautiful, well-located, terrific breakfast, exquisite breakfast space, helpful staff. I would unequivocally recommend this hotel.
10/10
Exceptional
23 Apr 2017
Gabriela
It is one of the nicest hotels I've stayed at! Amazing location, beautiful rooms and breakfast area. People are the nicest!
Family
10/10
Exceptional
26 Jan 2017
Martha

Excelent hotel. Close to everywhere. 10

Excelent Hotel. I would definitely recommend this hotel, very clean, excelent staff.
I loved it. Rating 10
10/10
Exceptional
26 Dec 2016
Kristin
Wonderful staff, they are a great team
Partner
10/10
Exceptional
25 Dec 2016
Deb

Excellent accommodations, service, location

This was our second stay. We found it just as excellent as two years ago. The room was beautifully appointed with local crafts, comfortable bed, excellent shower and amenities. Service is top-notch. Breakfast is made to order and delicious. Coffee, tea, and cookies in the afternoon and evening. Romantic fireplace in the room, which staff will light on request. After staying in much more rustic places in the Chiapas lowlands it was pure pleasure to end up at this lovely boutique hotel.
10/10
Exceptional
29 Oct 2016
Yosef

Small Botik hotel

Excellent small Botik, clean and very good servis especially Francisco who helped us ours trips. The breakfast also was good and delishes
10/10
Exceptional
06 Sep 2025
RICARDO
Excelente lugar para vivir la experiencia de San Cristobal. El personal brinda un excelente servicio
Leisure Partner
10/10
Exceptional
15 Aug 2025
Juan Carlos
Muy buena opción
10/10
Exceptional
07 Jan 2025
Bettina

Empfehlung!

Jeder Zeit wieder! Es war alles perfekt
Partner
10/10
Exceptional
20 Jul 2024
Janeth
Muy bonito hotel, muy accesible a todo. Nos encantó
Leisure Family
8/10
Excellent
05 Mar 2024
Mario
Lindo hotel boutique
Leisure Friends
10/10
Exceptional
26 Oct 2023
Olivia
Muy Bonito Hotel
Y la atención maravillosa
Muchas Gracias
Olivia Treviño
Monterrey, N.L.
Leisure Family
10/10
Exceptional
31 Jul 2023
ALONSO
La mejor propiedad para quedarse en el centro de San Cristóbal de las Casas.
Leisure Partner
10/10
Exceptional
01 Jun 2023
JORGE HUERTA
El hotel es hermoso y se encuentra decorado de artesanías típicas de la región. La atención de su personal es excelente.
Leisure Partner
10/10
Exceptional
27 May 2023
Olivia
Hermoso hotel
Muchas Felicidades
10/10
Exceptional
19 Feb 2023
Francisco Javier
Excelente servicio, limpieza, desayuno variado muy rico y suficiente, personal atento y detallista, cerca de todo caminando.
Leisure Partner
10/10
Exceptional
10 Feb 2023
PATRICK
Bon petit déjeuner
Partner
10/10
Exceptional
31 Jan 2023
Gustavo
hôtel numéro 1, décoration, agréable, petit déjeuner au choix
Leisure Partner
10/10
Exceptional
15 Jan 2023
Jose Luis
Su servicio y amabilidad de todo su personal y NO menos importante su cocina, los desayunos son increíblemente ricos, con sabores mexicanos auténticos, súper recomendado
Leisure Family

Location & surroundings

Casa Santa Lucia
Avenida Josefa Ortiz De Dominguez 13, San Cristobal De Las Casas, Mexico

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