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OYO Hotel Punta Guadalupe, San Cristóbal

Chiapas · Mexico

Calle Maria Adelina Flores #52View location

3.4/10Review score31 Reviews
Cleanliness3.8/103.8
Service4.2/104.2
Comfort3.8/103.8
Condition3.6/103.6
Amenities3.8/103.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About OYO Hotel Punta Guadalupe, San Cristóbal

Featuring 3-star accommodations, OYO Hotel Punta Guadalupe, San Cristobal de las Casas is located in San Cristóbal de Las Casas, 1. 9 km from La Merced Church and 2. 3 km from Del Carmen Arch. All rooms have a TV with cable channels and a private bathroom.

The property has a 24-hour front desk and free WiFi is available throughout the property. At the hotel, rooms have a closet.

Popular points of interest near OYO Hotel Punta Guadalupe, San Cristobal de las Casas include San Cristobal Cathedral, Santo Domingo Church San Cristobal de las Casas and Central Plaza & Park. The nearest airport is Ángel Albino Corzo International Airport, 91. 7 km from the accommodation.

Read more about this hotelShow less

With a stay at OYO Hotel Punta Guadalupe, San Cristóbal in San Cristóbal de las Casas (Barrio de Guadalupe), you'll be within a 10-minute walk of San Cristóbal de las Casas Cathedral and Foro Cultural Kinoki.

This hotel is 0.3 mi (0.5 km) from Na Bolom Cultural Museum and 0.7 mi (1.1 km) from Galeria Studio Cerrillo. Stay in one of 8 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.

Conveniences include desks, as well as phones with free local calls. Featured amenities include a 24-hour front desk and laundry facilities.

Popular amenities

Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 1:30 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Foro Cultural Kinoki 0.5 km / 0.3 mi
Na Bolom Cultural Museum 0.5 km / 0.3 mi
Church of San Nicolás 0.6 km / 0.4 mi
Galeria Studio Cerrillo 0.6 km / 0.4 mi
San Cristóbal de las Casas Cathedral 0.7 km / 0.4 mi
Mesoamerican Museum of Jade 0.7 km / 0.4 mi
Museo de San Cristóbal 0.7 km / 0.5 mi
Plaza 31 de Marzo 0.8 km / 0.5 mi
Guadalupe Church 0.8 km / 0.5 mi
Centro Cultural de los Altos 0.9 km / 0.6 mi
Ex-Convent of Santo Domingo 0.9 km / 0.6 mi
Mayan Textile Center 1 km / 0.6 mi
Santo Domingo Handicraft Market 1 km / 0.6 mi
Arches of Carmen 1.1 km / 0.7 mi
Regional Costume Museum 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 8
  • Number of floors (main building): 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • City centre
  • Bus/Train station
  • Airport
  • Entertainment Area
  • Key Collection
Show 11 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Supermarket
  • Shop
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    OYO Hotel Punta Guadalupe, San Cristóbal

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 9 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable6 photos

    OYO Hotel Punta Guadalupe, San Cristóbal

    QUADRUPLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Cable TV
    • Wi-fi
    • Living room
    • Individually adjustable air conditioning
    • Fan
    • Desk
    • Toiletries
    • Housekeeping
    • Bathroom
    • Shower
    • Bathtub
    • TV
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    OYO Hotel Punta Guadalupe, San Cristóbal

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    OYO Hotel Punta Guadalupe, San Cristóbal

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 9 m²DBL.2B-1
    DOUBLE TWO BEDSPhoto unavailable6 photos

    OYO Hotel Punta Guadalupe, San Cristóbal

    DOUBLE TWO BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B-1

    Room amenities

    • Housekeeping
    • Cable TV
    • Fan
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Living room
    • Individually adjustable air conditioning
    • TV
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    OYO Hotel Punta Guadalupe, San Cristóbal

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    OYO Hotel Punta Guadalupe, San Cristóbal

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    OYO Hotel Punta Guadalupe, San Cristóbal

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDS • 1 Bedroom • 12 m²FAM.3B
    FAMILY ROOM THREE BEDSPhoto unavailable5 photos

    OYO Hotel Punta Guadalupe, San Cristóbal

    FAMILY ROOM THREE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    3 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Room amenities

    • Shower: 1
    • Plug adaptor
    • Cable TV
    • Desk
    • Wi-fi
    • Internet access
    • TV
    • Bathroom: 1
    • 220V power supply
    • Toiletries
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about OYO Hotel Punta Guadalupe, San Cristóbal

3.4
Review score
31 Reviews
Cleanliness
3.8 /10
Service
4.2 /10
Comfort
3.8 /10
Condition
3.6 /10
Amenities
3.8 /10
20 reviews shown
4/10
Poor
12 Jun 2026
Cande
One of the worst hotels in town no doubt. I wanted to save money. Instead I got a headache. They must upgrade to at least decent. Broken bathroom window, rusty and dirty shower head, awful sheets, pillows, and beds overall. Very sad.
Family_with_children
8/10
Excellent
04 May 2026
Javier
El personal fué muy amable, cordiales y atentos a cualquier necesidad. Las lnstalaciones malas, deben mejorar cuiden también la limpieza.
Partner
2/10
Poor
11 Apr 2026
Arisai
No respetaron mi reservacion y nunca acepatron la cancelacion para mi reembolso, ademas a simple vista con el hobbi pueden notar que la publicidad es engañosa.
Family_with_children
2/10
Poor
09 Apr 2026
Lizbeth
Las habitaciones no están bien, nada que ver con las fotos.
Partner
2/10
Poor
17 Nov 2025
Ignacio
Nos cobraron aún más de lo que ya se había establedico y ya habíamos pagado, no funcionaba correctamente los servicios y la recepción fue de lo peor...
Business Family
2/10
Poor
07 Nov 2025
MARIA DEL CARMEN
La habitación descuidada y mucha humedad en las parees .
Friends_and_family Friends
2/10
Poor
29 Sep 2025
Fabiola
Hice mi reserva, y pagué, a la hora de llegar estaba lleno, no sé si me devuelvan mi dinero . Deberiam checar porque marcan espacios si no tiene
2/10
Poor
25 Jul 2025
Lourdes
Muy mal servicio sucio, sabanas y almohadas manchadas con maquillaje, fundas y sabanas quemadas de cigarro, mal olor las habitaciones, personas que fuman marihuana hasta altas horas de ma noche con la música a todo volumen. Se le dijo al supuesto encargado y aun asi no le bajaron a la música. Se le tuvo que decir personalmente para esto ya eran las 4 de la mañana. El encargado amable pero muy mal aspecto sucio desaliñado. En general una mala experiencia.
Friends_and_family Family
10/10
Exceptional
16 Dec 2024
JOSE ANTONIO
Excelente
6/10
Pleasant
19 Oct 2024
DAMARIS
Regular
No me dieron la habitación que reserve en expedía. Las toallas rotas
2/10
Poor
09 Apr 2024
Alejandra
No me respetaron mi pago ya hecho en el hotel.
No estaba mi reservacion ya pagada en el hotel en el cual No me puede hospedar y NO me regresaron mi dinero.
PEDIMO!!!!!!
Leisure Family
2/10
Poor
12 Mar 2024
enrique mayorquin
La pero experiencia, no cuentan con personal de recepción ni de limpieza, el pero atención al cliente, nada recomendable.
Leisure Partner
2/10
Poor
04 Jan 2024
Orlando Segundo
Reservé en linea y no me dieron la haitacion que había reservado, me dieron una sucia, sus instalaciones estaban horribles, sabanas rotas y unas literas que se movian muhcisimo. Habían dado mi habitacion cuand ya había hecho el pago completo
Leisure Family
2/10
Poor
25 Dec 2023
Ana
La habitación no es para nada como en las fotos. No en tamaño ni en condición. La persona que nos atendió fue amable.
Nunca pudimos ver la TV, el control no funcionaba.
Algún huésped u olvidó su llave o no le explicaron que tenía que usarla para abrir la puerta de la calle y en la madrugada golpeó mucho tiempo hasta que alguien tuvo que ir a abrir, porque no había encargado en recepción.
Leisure Family
2/10
Poor
23 Nov 2022
JOSE TRINIDAD
Pésimo hotel, no pongan su vida en riesgo, tuve una pésima experiencia
Leisure Partner
2/10
Poor
10 Aug 2022
Jovita

Entraron a nuestra habitación mientras dormíamos.

Pasamos una noche terrible ya que el hotel estaba sucio la habitación estaba sucia, no había toallas ni papel en el baño, cuándo llegamos me dijeron que la habitación que yo reservé ya estaba ocupada así que me dieron otra habitación con dos camas matrimoniales en el viaje éramos mi esposo mis tres hijas y yo por lo tanto yo reservé una habitación con tres camas matrimoniales. Cuando llegamos los pasillos olían a marihuana, toda la noche estuvieron tomando en la recepción y se escuchaba todo el escándalo que tenían, cuando llegamos no nos dieron la llave de la habitación dijeron que después no lo entregarían y en la madrugada se metieron al cuarto mi esposo sacó al tipo que era el que nos atendió en la recepción el cual estaba todo drogado. Realmente es un pésimo hotel.
Friends_and_family Family
2/10
Poor
01 Aug 2022
Julio
esta terrible el lugar,mal servicio.
Business_and_leisure Partner
2/10
Poor
31 Jan 2022
Roxana
Esta fatal, no es hotel. Es una cuarteria, fuman dentro del hotel, no tienen servicio de limpieza.
El dueño es un grosero, las camas tienen chinches. Muy malo
Leisure Family_with_children
2/10
Poor
18 Jan 2022
Verified traveler

Omijać

Obiekt omijać z daleka. Po przybyciu na miejsce 9kazalo się, że mają moją rezerwację, ale niestety nie mają wolnego pokoju. Ponadto przy rezerwacji była informacja o płatności na miejscu, a dane karty były potrzebne tylko do weryfikacji. Niestety karta została użyta do pobrania całkowitej kwoty.
Właściciel nie zaproponował pomocy w znalezieniu innego zakwaterowania oraz nie zwrócił pobranej opłaty, a nawet nie chciał anulować rezerwacji z winy hotelu.
Friends_and_family Friends
2/10
Poor
02 Jan 2022
Sigifredo
Deberían de regresar mi dinero porque solo me dieron una avitqcion en el cual tuve que dormir en el piso
Leisure Family

Location & surroundings

OYO Hotel Punta Guadalupe, San Cristóbal
Calle Maria Adelina Flores #52, San Cristobal De Las Casas, Mexico

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OYO Hotel Punta Guadalupe, San Cristóbal

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