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Hotel Posada Las Casas

Chiapas · Mexico

Francisco I Madero No 81View location

8.0/10Excellent115 Reviews
Cleanliness8.6/108.6
Service8.2/108.2
Comfort7.6/107.6
Condition7.8/107.8
Location8.0/108.0
Neighborhood8.0/108.0
Amenities7.6/107.6
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About Hotel Posada Las Casas

This comfortable hotel is in San Cristobal.

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A stay at Hotel Posada las Casas places you in the heart of San Cristóbal de las Casas, within a 15-minute walk of San Cristóbal de las Casas Cathedral and Na Bolom Cultural Museum.

This hotel is 0.5 mi (0.8 km) from Guadalupe Church and 0.8 mi (1.3 km) from Church of San Nicolás. Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Bathrooms have showers and complimentary toiletries. Featured amenities include express check-in, express check-out, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Popular amenities

Airport transfers
Concierge
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No alcohol served onsite No alcohol allowed onsite Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Alcohol is not served or permitted at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MXN 700 per vehicle (one-way)
    • Pet fee: MXN 250 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Credit card charges are subject to a surcharge of 4 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Na Bolom Cultural Museum 0.5 km / 0.3 mi
Foro Cultural Kinoki 0.6 km / 0.4 mi
Guadalupe Church 0.7 km / 0.4 mi
Church of San Nicolás 0.8 km / 0.5 mi
Museo de San Cristóbal 0.8 km / 0.5 mi
San Cristóbal de las Casas Cathedral 0.8 km / 0.5 mi
Plaza 31 de Marzo 0.8 km / 0.5 mi
Galeria Studio Cerrillo 0.9 km / 0.6 mi
Mesoamerican Museum of Jade 1 km / 0.6 mi
Santo Domingo Handicraft Market 1 km / 0.6 mi
Arches of Carmen 1.1 km / 0.7 mi
Centro Cultural de los Altos 1.2 km / 0.8 mi
Regional Costume Museum 1.2 km / 0.8 mi
La Merced Church 1.2 km / 0.8 mi
Ex-Convent of Santo Domingo 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel Posada Las Casas

8.0
Excellent
115 Reviews
Cleanliness
8.6 /10
Service
8.2 /10
Comfort
7.6 /10
Condition
7.8 /10
Location
8.0 /10
Neighborhood
8.0 /10
Amenities
7.6 /10
50 reviews shown
6/10
Pleasant
12 Jun 2022
riccardo
Too much
Self
8/10
Excellent
01 Mar 2021
Jose A

Loved the layout of the hotel.

The hotel was great. Everything is at walking distance.
Friends_and_family Family
10/10
Exceptional
22 Jul 2019
Verified traveler
The location is a little bit far from the activities but nonetheless is a good location. The mattress was a little bit uncomfortable but you get what you pay for. Hot water and cable TV included. WiFi comes and goes. Overall it was a good stay. Recommended!
Leisure Friends
6/10
Pleasant
21 Aug 2018
Verified traveler
Service was okay, towels were dirty they looked grayish. Wi-Fi wasn't the greatest.
Family
10/10
Exceptional
18 Feb 2018
Verified traveler

Great place for a great price.

A great find in San Cristobal, 4 blocks from the main square - an easy walk. Room was clean and nicely decorated and bathroom was clean,modern and nicely tiled with hot water. Several English language channels on the tv was a bonus. Hotel was quiet, most rooms are through the back of the building, which meant a good night's sleep. Plenty of restaurants only one street away, or in the main square. Bonus points to the extremely kind staff who let me check in early after arriving tired off a night bus so that I could have a sleep before going out exploring. Thank you!
8/10
Excellent
09 Nov 2017
Verified traveler
It was the perfect spot for my short trip. It had all that I needed in order to get my San Cristóbal fix.
10/10
Exceptional
02 Apr 2017
EDDIE

GREAT LOCATION

NICE, COMFORTABLE, QUIET, AND CLEAN. STAFF IS FRIENDLY AND WILL LET YOU CHECK IN EARLY IF THEY HAVE ROOMS AVAILABLE. THE HOTEL IS CLOSE TO DOWNTOWN, BUT THE NOISY NIGHTLIFE IN SAN CRISTOBAL DOES NOT KEEP YOU FROM HAVING A PEACEFUL SLEEP.
4/10
Poor
04 Jan 2016
Verified traveler

Average hotel, really cold at night (no heating)

The hotel is ok, average Mexican hotel.
The room was freezing at night, because there is no heating and it is poorly isolated, and in Winter San Cristobal's weather is about 8°C at night. Bed covers were decent, but small, and instead of a thick cover they piled up three different poor ones, making it impossible for you to actually stay warm.
Also, we noticed the door did not lock.
Partner
6/10
Pleasant
04 Jan 2016
brad

GREAT FOR A BUDGET CLEAN!!!!!!,

Room is small with a double (?) bed . Very cleAn . Away from downtown enough to be quiet yet close enough to walk. GREAT on a butt and extremely clean ( made my wife happy!)
Crappy Internet
6/10
Pleasant
01 Jan 2016
Philipp

basic hotel close to shopping, bars and dining

Basic hotel close to the main tourist street \"Real Guadalupe\".
The hotel is OK and basic. You will spend most of your time on excursions around San Cristobal de las Casas or in the main tourist street called \"Real Guadalupe\". This street offers restaurants, shopping, bars and dining. The street is located only about 3-4 blocks from the main street. Service is OK. No breakfast or meals offered. Windows are thinly isolated and sounds from the street come through as does the cold of the highlands. It can get pretty chilly in December at 7,200 feet altitude.
4/10
Poor
27 Dec 2015
Antoine
ok motel for the price for one night. good location. very small room, no heat (cold in december), bathroom just alright
Partner
6/10
Pleasant
17 Nov 2015
Enrique

Good hotel

Quiet, what I expected in terms of room size, friendly staff and good location. It is a budget hotel that delivers what's is required since most of the day I was out on trips and tours. Good sleep.
6/10
Pleasant
29 Jul 2015
J

You get what you pay for :)

Relatively cheap accommodation, clean, no frills. I would stay here again, it's good value for what you pay. No one spoke English (my problem, not theirs - but worth knowing).
8/10
Excellent
15 Jul 2015
Denis

good location, big tv, wet floor

We liked the location of the hotel and the big television. The room was basic but fine, the bathroom was old and after taking a shower the floor was full of water (including in the bedroom a little), but the shower was nice and hot for 10 minutes which is plenty. For the discounted last minute rate we got, it was a good deal but I wouldn't have paid 500 Pesos for this room.
Partner
8/10
Excellent
25 Apr 2026
yanely
Lugar tranquilo
Family_with_children
10/10
Exceptional
15 Mar 2026
ivon
La habitacion estaba muy limpia, la ubicación esta muy cerca de uno de los andadores principales y la gente que atiende es muy respetuosa. Excelente servicio 👍 👏
Partner
2/10
Poor
30 Sep 2025
Xhunaxhi rosario
Se supone que es Pet friendly, sin embargo, te cobran la mitad del costo de la habitación por un perro Chihuahua muy pequeño, lo llevaba yo cargado dentro de mi chaleco
Eran las 8pm y me llegaron a tocar la puerta por la TV obviamente se entiende si son más de las 12 P.M. o algo así. Además que es un lugar turístico pero se respeta por los demás clientes, sin embargo era muy temprano, se me hizo muy caro para lo que ofrece el Hotel sobre todo lo que ofrecen de Pet friendly, deberían incluirlo el precio de las aplicaciones. y aclararlo
Además no te dejan pagar co. Tarjeta ese costo
Friends_and_family Family
10/10
Exceptional
26 Apr 2025
Juan Carlos
Muy bonito lugar y estancia, agradable atención
Partner
10/10
Exceptional
21 Feb 2025
Rosalba

Muy agradecidos con la atención te hacen sentir bi

La habitación limpia,la cama cómoda y con detalles agradables,agus caliente a toda hora,muy amable el personal,adsecible para llegar al centro muy tranquilo y seguro, ,súper recomendable, regresaré descansamos muy agusto, silencioso un ambiente en paz ,para descansar y recuperar energías,lo recomiendo y regresaré para otra ocasión que pueda.
Partner
8/10
Excellent
15 Aug 2024
Maria Guadalupe
Los Empleados muy amables, limpia la habitación, y muy cerca del centro.
Leisure Partner
10/10
Exceptional
16 Jun 2024
Cruz Humberto
Excelente servicio muy tranquilo
Leisure Family_with_children
10/10
Exceptional
08 Jan 2024
Jose

buen precio

esta bien ubicado, limpio, silencioso, eficiente, agua caliente, internet medio lento, pero funciona.
Self
2/10
Poor
25 Aug 2023
MARCO
Servicio pesimo, les avise de mi cambio de fecha de ospedaje y no me respetaron nada, admeas de que me dijeron que no habia cambio y me cobraron el ospedaje y no me dioeron servicio
Leisure Self
10/10
Exceptional
08 Jun 2022
Verified traveler

Excelente

Buena ubicación, limpio y cómodo, el personal muy amable
Friends_and_family Family
8/10
Excellent
20 Apr 2022
irving abraham
Muy cerca del centro de san Cristobal
Partner
8/10
Excellent
21 Mar 2022
Heriberto
excelente ubicación, limpieza y atención del personal, no cuenta con restaurantes, ni estacionamiento, en sus alrededores tiene muchas opciones para comer.
Leisure Family_with_children
10/10
Exceptional
14 Feb 2022
ARIEL

mascotas bienvenidas.

Muy amables y con ventaja de ser pet friendly
Partner
8/10
Excellent
30 Jan 2022
Lezlie

Graaacias!!

Excelente! Me sentí muy agusto, espero pronto volver.
Self
10/10
Exceptional
12 Jan 2022
Selene
Agradable, la atención muy buena.
8/10
Excellent
03 May 2021
Verified traveler
Buena atención por parte del personal..buena práctica para prevención del covid19..solo con el inconveniente que tuve que pagar un cargo extra por introducir un ventilador ya que el clima de la ciudad no estaba tan fresco como otras veces
Leisure Family
10/10
Exceptional
21 Apr 2021
Verified traveler

1000/10

Muy buena. Recomendado.
Partner
10/10
Exceptional
18 Apr 2021
Martin

Muy buena opción

Habitación muy limpia y excelente atención por parte del personal, en general muy bueno y a precio accesible
Self
2/10
Poor
04 Apr 2021
Verified traveler
El peor hotel. En vez de intentar complacer a sus clientes de los que se mantienen se ponen al tu por tu con ellos e inventan mentiras con tal de “proteger su imagen”
Friends_and_family Partner
8/10
Excellent
30 Jan 2021
Manuel Antonio
El lugar esta bien, cerca del centro y limpio.
Self
10/10
Exceptional
02 Dec 2020
Mario

Agradable y cómodo

Muy buen hotel, gran servicio y en muy buenas condiciones, cerca de lugares de interés, agradable ambiente y seguro
Partner
10/10
Exceptional
24 Nov 2020
Karina
Me gusto mucho el hotel el personal muy amable, todo muy cerca muy buena hubicacion, las habitaciones. Muy limpias
Leisure Self
10/10
Exceptional
14 Sep 2020
Galilea

Agradable

Fue buena experiencia y el hotel muy limpio (:
Partner
8/10
Excellent
19 Dec 2019
Jose Alfredo

Recomendable

Un lugar comodo, limpio, bien ubicado. A buen precio. Lo recomiendo.
8/10
Excellent
18 Dec 2019
Jose Alfredo

Recohendable

El Hotel es tranquilo, limpio, personal amable.
8/10
Excellent
08 Oct 2019
Verified traveler
El establecimiento está muy bonito, las habitaciones son pequeñas pero para el precio está bien..
Leisure Partner
10/10
Exceptional
20 Aug 2019
Patita
Me gustó el lugar.pequeño pero funcional. Un poco retirado del centro pero como nos gusta caminar realmente no fue un problema.
Leisure Partner
8/10
Excellent
20 Apr 2019
Verified traveler
Me gusto la atencion del personal y la limpieza y lo que no me gusto fue el colchón de la cama estaba demaciado duro
Leisure
8/10
Excellent
25 Mar 2019
Verified traveler
Bon emplacement, personnel courtois, bon service aux chambres, mais j'aurais aimé une chambre avec plus de privacité. Manque d'accès à Internet à certains moments de la journée.
Leisure Self
10/10
Exceptional
02 Mar 2019
Columba
Habitaciones muy limpias, y agradables.
El personal muy amable en especial Elias en recepción
Leisure Partner
8/10
Excellent
05 Feb 2019
Verified traveler

Agradable servicio

Muy agradable, aunque un poco pequeña la habitación, excelente servicio y muy accesible tanto económica como a la ubicación
Partner
10/10
Exceptional
26 Oct 2018
Tt
Muy buen servicio y limpieza extraordinaria. Cerca del centro, las camas un poquito duras y al principio estabamos adoloridos, sin embargo, nos encantó!
6/10
Pleasant
08 Oct 2018
Roger

hotel bien ubicado y habitaciones aceptables

el hotel esta a unas 2 cuadras de uno de los andadores de san cristobal donde se encuentran los restaurantes, cafeterias, etc.

las habitaciones estan aceptables conforme al precio que manejan.

lo unico malo es que no cuentan con estacionamiento para vehiculos, por lo que tuvimos que dejar nuestro vehiculo en la calle, frente a la entrada del hotel, por sugerencia del personal \"para vigilarlo\", pero fue contraproducente porque al parecer alguien recargo cajas o maletas pesadas sobre el cofre y se se rayo el vehiculo.
6/10
Pleasant
03 Sep 2018
Mariana

Posada las Casas

Nuestro tour nos dejó en la puerta de acceso del restaurante en lugar de la del hotel, cuando por fin logramos entrar x alguna puerta porque estaba lloviendo y no respondian al timbre nos regañaron que esa no era la entrada, como si uno pudiera adivinar.
La regadera inunda todo el baño es incómodo y peligroso. La ubicación y limpieza bien.
8/10
Excellent
13 Aug 2018
Juan Luis
Trato normal, con la expectativa de mejora.
Partner
8/10
Excellent
11 Aug 2018
Francois

Noisy

Hotel avec des chambres donnant sur un patio intérieur donc assez bruyant, autant le savoir

Location & surroundings

Hotel Posada Las Casas
Francisco I Madero No 81, San Cristobal De Las Casas, Mexico

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