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Hotel Jardines De Luz
Chiapas · Mexico
Av Insurgentes 32 Barrio De Santa Lucia, 32View location
7.6/10Very good182 Reviews
Cleanliness8.0/10 8.0
Service7.8/10 7.8
Comfort7.2/10 7.2
Condition7.0/10 7.0
Location8.6/10 8.6
Neighborhood8.6/10 8.6
Amenities7.8/10 7.8
See all ratings- Business hotels
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Jardines De Luz
With a stay at Capital O Jardines de Luz in San Cristobal de las Casas (Santa LucÃa), you'll be within a 10-minute walk of San Cristobal de las Casas Cathedral and Santo Domingo Handicraft Market. This hotel is 0. 4 mi (0.
6 km) from Church of San Nicolás and 0. 5 mi (0. 8 km) from Museo de San Cristóbal. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.
Additional features at this hotel include tour/ticket assistance and a banquet hall. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite. Take advantage of the hotel's room service (during limited hours).
Make yourself at home in one of the 23 guestrooms. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms with shower/tub combinations are provided. Conveniences include phones, as well as safes and complimentary bottled water.
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Located in San Cristóbal de las Casas (Santa Lucía), Jardines de Luz is within a 5-minute walk of Santo Domingo Handicraft Market and Arches of Carmen. This hotel is 0.4 mi (0.7 km) from San Cristóbal de las Casas Cathedral and 0.5 mi (0.8 km) from Plaza 31 de Marzo.
Stay in one of 25 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
1:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Limited hot water onsite
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- There is limited hot water on site.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately MXN 75 per person
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Santo Domingo Handicraft Market
0.3 km / 0.2 mi
Arches of Carmen
0.4 km / 0.2 mi
Church of San Nicolás
0.6 km / 0.4 mi
Museo de San Cristóbal
0.7 km / 0.4 mi
San Cristóbal de las Casas Cathedral
0.7 km / 0.4 mi
Plaza 31 de Marzo
0.7 km / 0.4 mi
Church of San Cristobal
0.8 km / 0.5 mi
Foro Cultural Kinoki
0.8 km / 0.5 mi
Mesoamerican Museum of Jade
0.9 km / 0.5 mi
La Merced Church
1 km / 0.6 mi
Regional Costume Museum
1 km / 0.6 mi
Centro Cultural de los Altos
1.1 km / 0.7 mi
Ex-Convent of Santo Domingo
1.2 km / 0.7 mi
Mayan Textile Center
1.2 km / 0.7 mi
Huitepec Ecological Reserve
1.2 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2007
- Total number of rooms: 25
- Number of floors (main building): 2
- Single rooms: 5
- Quadruple rooms: 12
- Superior rooms: 4
- Family rooms: 4
- hotel
- MasterCard
- Visa
- Visa Electrón
- City centre
Show 29 more facilities & services
- Bus/Train station
- Car park
- GarageExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Laundry service
- LaunderetteExtra charge
- Hotel safe
- Garden
- Terrace
- Luggage room
- Restaurant
- Non-smoking area
- Banquet hall
- Breakfast room
- Conference room
- Meeting room
- Projector
- Business centre
- Game room
- Breakfast
- Set menu lunch
- Children get free accommodation, meals payable on the spot
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 4 Bedrooms • 20 m²DBL.SU-1
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 4
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
DOUBLE SUPERIOR
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 4
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM ONE BEDFAMILY ROOM • ONE BEDFAM.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
FAMILY ROOM ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
TRIPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TPL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Cable TV
- Wi-fi
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
DOUBLE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Housekeeping
- Cable TV
- Wi-fi
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • Accessible • 5 Bedrooms • 25 m²ROO.H6
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 5
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Smoke detector
- Housekeeping
- Bathroom: 1
- Internet access
- TV
- Wi-fi
- Toiletries
- Cable TV
Show all 9 amenities
- Plug adaptor
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
Room Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 5
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Room amenities
- Smoke detector
- Housekeeping
- Bathroom: 1
- Internet access
- TV
- Wi-fi
- Toiletries
- Cable TV
- Plug adaptor
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDS • 4 Bedrooms • 25 m²FAM.3B
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 3–5 • Adults: max. 5 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width, Single bed 80-130 width
- Bedrooms
- 4
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Housekeeping
- Desk
- Cable TV
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Jardines De Luz
FAMILY ROOM THREE BEDS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 3–5 • Adults: max. 5 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width, Single bed 80-130 width
- Bedrooms
- 4
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.3B
Room amenities
- Wi-fi
- Housekeeping
- Desk
- Cable TV
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Jardines De Luz
75
reviews shown
Juan
Llegué y no tenían la habitación reservada, me redirigeron a otro hotel espantoso, cómo disculpa me ofrecieron un desayuno gratis. Por la hora no tuve otra opción mas que quedarme en las condiciones que me ofrecieron
marc
It's good value for the money, with one problem. Most of the rooms are directly above the courtyard / restaurant which makes it quite noisy until 9pm or so. Very few of the rooms have windows, unlike the promotional photo (maybe they have changed it). For the rest, all good.
Alan
The hotel is well located., just steps from the OCC and all of the tourist areas. The property is clean and mostly well looked after. The breakfast is excelent. What I did nkt like was the choice of chair used i the rooms, the wooden one is not comfodtable, especially if you need tl work at the little table. The tub / shower in my room was a dangerous disaster. Impossible to shower without flooding the room. When you step out, an awkward stretch, you are faced with wet feet on very slippery tiles and no mat tl step onto. The shower was my biggest complaint. Otherwise, it was OK.
SALOMON
Careful with double charges
They charged my credit card twice and couldn't refund. That is not nice. I'll call hotels.com to see how they can help me
SALOMON
They charged me twice
Hotel charged me twice and were not able to refund my money. Now I have to call you (hotels.com) for help.
Jose Mario
The location is extraordinary, but be prepared for some noise coming off from the central patio and people trying to sell their goods and handcrafts while you're having breakfast...
Gerardo
Courteous staff, clean facilitase and excellent room services.
Audrey
The location is excellent. A short walk to all of the best of San Cristóbal.
Alfredo
Very good..!!
Very nice...
Verified traveler
clean room and very good staff , don't like room has no heater it was cold.
Verified traveler
Central but basic
Convenient location, pleasant staff. Rooms are dark as window open into inner, covered courtyard.
Martin
Nice hotel in the center of San Christobal
Nice and clean hotel, spacey rooms, good breakfast, close to city center. Did have neither fridge, nor ice. Missing heater and A/C. In our case, it was quite cold in the room.
Jorge G.
Minimalist hotel (dormitory type) central & clean!
All good services and friendly but breakfast needs a new cook!!
lina
Ok hotel for one night beds very uncomfortable, TV did not work able to hear everything thin walls breakfast was good,hotel needs to spend some money on new beds and sheets other than that close to downtown shopping 10 min
Graeme
Perdect. Close n safe.
Great place all good n happy staff. Fabulous city. The city square is the place. No coffee shops worth going near....trouble!!!
Leslie
Horrible and misrepresented
We went to the hotel. It was not like the pictures. It was dark and dirty and old...we didn't stay, went somewhere else, but they took our money!
Michel
Hardly passing the ok bar.
The hot water worked very well. It is close to the centre. Staff was helpful.
Room was really not good. It did not feel good being in that room.
Room was really not good. It did not feel good being in that room.
jesus
awesome trip
It was amazing and super confortable, the location was perfect everything so close
Verified traveler
Nice Service - Good Location
An excellent, traditional Mexican hotel.
Rooms are sparsely furnished but clean and quiet.
Excellent,polite service.
Very convenient location.
The breakfast package is highly recommended.
I'll use this hotel on my next visit!
Rooms are sparsely furnished but clean and quiet.
Excellent,polite service.
Very convenient location.
The breakfast package is highly recommended.
I'll use this hotel on my next visit!
mario
La mayoría de los hoteles no cuentan con estacionamiento. Aquí si hay uno pequeño que si tienes suerte puedes resguardar tu auto. Las condiciones del hotel bastante aceptables, lugar limpio y cómodo para pasar un par de noches y seguir tu viaje.
Julio César
TODO EN GENERAL. HOTEL MUY LIMBIO Y HONESTOS
alejandro
La ubicación es buena
Ivan
No me gustó que escanearan mi INE, aparte me hicieran firmar un papel de política de blancos, cuando es algo que se sabe que se ensucian rápido, aparte no había lugar de estacionamiento, y le dieron preferencia a otros huéspedes, aparte la habitación con cama King no tenía aire acondicionado ni calefacción, solo 1 ventana sin protección al jardín con riesgo que alguien entrara a la habitación, Lo peor es que el baño tiene una ventana que sirve como respiradero hacia el cuarto de servicio!! Solo tiene una cortina sobre puesta que se está cayendo!!! Ni siquiera tiene polarizado y era súper incómodo cuando entraban porque se escuchaba y uno se sentía observado, el cuarto hacia un ruido de un zumbido !! Como si estuviera a lado de un cuarto de máquinas o algo, no está insonorizado y para terminar al finalizar te piden que te quedes para checar el cuarto en ningún otro hotel y lugar me habían pedido eso !! La vdd que dejó mucho que desear por el precio, en fin tienen muchas oportunidades de mejora.
Roberto
Muy agradable el espacio, habitaciones cómodas y muy accesible por buena ubicación.
Obeth
Die Dienstleistung war super, das Personal freundlich, nett und hilfsbereit. Sie haben mein Wunsch erfüllt mit dem ruhigen Zimmer, leider war die Sauberkeit nicht so ideal. Aber das Preis Leistungsverhältnis war in Ordnung
Luis Alberto
Lamentablemente el pago que me apareció en la plataforma no se me respeto, y page un poco más, es la primera vez que me pasa con un hotel, claro que he pago los impuestos pero no mas de 600 pesos, al final se pago para no buscar otra estancia, la persona que me atendio no fue cortes y no me ayudo con mi equipaje, es una pena ya que llevo varios años usando este hotel. El baño tiene un problema, al usar la regadera, se sale el agua del cancel, y se llena de agua y es incomo usar el sanitario con el piso mojado \"en charcado\".
Yessenia
La regadera no servia
JOSE MANUEL
Bueno, calidad y precio
Francisco
You'll get what you paid for! 👍
Bad choice! My Bad choice! It was not what i was expecting! My mistake. 😔 Good breakfast afterall. It night be a Good place for a low budget vacation trip. Gracias! I still love San Cris. 😍
Antonio
No hot water to shower for new years day, the shower was falling to pieces literally and the bathroom was flooding most of the time.
Perla esmeralda
Habituación no tan limpia con polvo en las sábanas. No respetaron mi pago realizado, no pudieron realizar mi factura. No dan solución ante este tipo de situación, no lo recomiendo.
Ana Mitzi Hernández
Todo bien
Virginia
Buen servicio en el restaurante, no me gustó mucho las camas son muy bajas
Francisco José Ortiz
Es perfecto en precio y calidad, el personal muy amable!!!
Eder Limbano
Una tortura
Debería llamarse jardines de la oscuridad y no jardines de la luz ya que la luz es realmente tenue,
O bien deberían cambiar de nombre y ponerle la cama de piedra porque eso es lo que son sus camas unas piedras , en realidad una verdadera tortura quedarse en este hotel, comenzando porque la cama no tiene cabeceras , la ropa de cama sucia , en especial la de las almohadas , no tienen espejo más que el del baño para peinarse , la iluminación malísima tanto que para peinarme intenté alumbrar un poco más con mi celular, el estacionamiento un lío para poder salir ya que había un evento y taparon la salida con otros vehículos , la regadera salpica el agua por todos lados y la cereza en el pastel, quieres descansar y dede las 7 am se escucha el ruido del restaurante
O bien deberían cambiar de nombre y ponerle la cama de piedra porque eso es lo que son sus camas unas piedras , en realidad una verdadera tortura quedarse en este hotel, comenzando porque la cama no tiene cabeceras , la ropa de cama sucia , en especial la de las almohadas , no tienen espejo más que el del baño para peinarse , la iluminación malísima tanto que para peinarme intenté alumbrar un poco más con mi celular, el estacionamiento un lío para poder salir ya que había un evento y taparon la salida con otros vehículos , la regadera salpica el agua por todos lados y la cereza en el pastel, quieres descansar y dede las 7 am se escucha el ruido del restaurante
Karina
Estaban las instalaciones limpias y accesible y cerca del centro
Alejandra
Todo super bien buen ambiente exelente lugar buen trato en tamto a limpieza si un poco de polvo en lo q don las cabeceras de las camas
Edel
Llegar a las 3 y que no esté lista la habitación que podía ocupar desde la 1 es malo, pero la actitud del personal es peor.
Reynol
Confortable
Un hotel en muy buena ubicación, colchones muy viejos y estacionamiento muy reducido. Pero el costo es comprensible
Jorge Alberto
Estavan un poco desgastadas las camas (duras)
Jorge Alberto
Todo bien excepto el eco que se produce en la parte baja y se escuchaba demasiado ruido y camas medias duras
Amado Juan
Reservaciones
Reserve por internet una habitación superior (cama king size y tina de baño), no me la dieron bajo el argumento de que estaba en reparación me dieron de 2 camas matrimoniales y sin tina de baño.
Oscar Augusto
Experiencia inigualable
Muy agradable la estancia, un lugar inigualable San Cristobal de las Casas, un viaje que no lo esperabamos asi, rebaso nuestras expectativas.
Estefania
Excelente lugar
Luis Ricardo
Pésima atención y aroma
Pésima atención
En la habitación no llega la señal de Wi-Fi
Pestilencia de olor a caño procedente del baño
Pésima atención administrativa
Prometieron dar factura
Aunque les proporcione en varias ocasiones los datos fiscales nunca me llega la factura
En la habitación no llega la señal de Wi-Fi
Pestilencia de olor a caño procedente del baño
Pésima atención administrativa
Prometieron dar factura
Aunque les proporcione en varias ocasiones los datos fiscales nunca me llega la factura
Rosa isela
Mantenimiento de el hotel
No me gustó que no me respetaron la tarifa que se contrato por la app, y las toallas muy feas, no ponen toallas de mano ni tapete en los baños, la habitación 212 las paredes le falta mantenimiento. La verdad por la app se ve diferente
JOSE SANTIAGO
PONER ATENCION EN EL WIFI.
ESTUVIMOS EN LA HABITACION 103..MALA SEÑAL DEL WIFI TENIAS QUE SALIR DE LA HABITACIÓN PARA TENER SEÑAL.. IGUALMENTE EN LAS LLAMADAS TELEFONICAS.
Arizai
La mejor estancia
Excelente servicio!! Muy amables todos. Aparte que la ubicación está perfecta
Natanael
Durante mi recorrido por la ciudad vi pocos hoteles con estacionamiento me agrado bastante que este lo incluyera, la habitacion me parecio muy sencilla, con colchones nada confortables, el establecimiento en general está muy bien y la ubicacion tambien y si incluyen el desayuno en su reservacion seria lo ideal, está super bien. Sin embargo si buscas tranquilidad, este hotel carece de esta, por el tipo de instalaciones se escuchan muy fuertes los ruidos, las voces, las risas, cualquier golpe, de ahi en fuera esta regular.
Samara
Sin regadera ...
La primer noche no tuvimos servicio de regadera, accedimos que al día siguiente nos prestaran la regadera de otro baño con la promesa del hotel de arreglar la regadera en nuestra habitación.. Al día siguiente llegamos por la noche y seguíamos igual :( ... pedimos que nos dieran solución y el encargado en turno nos pedía nuevamente esperar otro día para que la arreglaran.. Obviamente nos molestamos y pedimos que nos cambiaran de habitación, al principio nos dijeron que no, así que solicitamos nuestro reembolso, porque aun nos faltaban 2 días mas de hospedaje (arriesgándonos a no encontrar a esa hra (11pm aprox) hospedaje disponible en otro hotel) .. Al final accedieron a darnos otra habitación. Salvo ese gran detalle XD .. ubicación y camas muy bien
Judith
Céntrico y cómodo
Nuestra estancia fue acogedora, el hotel estaba muy céntrico, las camas muy cómodas
Verified traveler
Lo recomiendo
El hotel esta centrico, comodo y el desayuno bastante bueno, lo unico negativo que podria comentar es que la habitacion que nos toco era muy calurosa aun con el clima de ahi que es rico, de lo demas todo muy bien, todos muy amables
Carmi
Económico limpio
Estuvimos en el hotel 7 dias y tuvimos que cambiar de habitacion porque el desagüe del baño olia muy feo y cuando nos cambiaron la tele del cuarto no servia, él hotel siempre muy limpio pero se oia todo y duramos varios dias sin wifi que ofrece el hotel gratis
Teresa
Lugar cómodo
esta cerca de la terminal de buses y cerca de los lugares turísticos en el centro histórico. EL lugar es tranquilo en general, y encuentras muchos lugares cercas para comer o simplemente caminar.
El único inconveniente que tuvimos fue que al parecer nuestros día de hospedaje coincidieron con el hospedaje de motociclistas, y cada vez q salían en la mañana era un escandalo por el eco que se hacia en el estacionamiento con la moto que no se podía seguir durmiendo.
El único inconveniente que tuvimos fue que al parecer nuestros día de hospedaje coincidieron con el hospedaje de motociclistas, y cada vez q salían en la mañana era un escandalo por el eco que se hacia en el estacionamiento con la moto que no se podía seguir durmiendo.
Verified traveler
Ubicación, limpieza de las instalaciones están bien
Rafael
Excelente estancia, muy buen servicio y muy tranquilo, se descansa excelente
Gilberto
Experiencia increíble
Excelente
Joel ivan
La verdad fue excelente ye gustó bastante
Jesus
Gracias
Agradecer por toda su atención.
Laura
Regresare
Agradable el lugar, todo muy limpo, el personal muy atento... Solo las camas muy chaparritas y complicado para las personas con problemas de rodilla..
Excelten
Excelten
Karina
Muy bien las habitaciones, pero el wifi es muy malo, al igual que su cobro por tarjeta pésimo
María José
No había Sist para pagar con tarjeta
Pedro
Muy limpio, ambiente agradable y tranquilo, tiene estacionamiento,
Verified traveler
Es un hotel pequeño pero muy limpio y muy agradable
Verified traveler
Todo bien, muy limpio excelente atención, los espacios muy amplios
Verified traveler
buen servicion y atencion, la limpieza. el hotel jardines de luz se escuentra cerca del centro.
Verified traveler
Very old room with poor maintenance, not acceptable!
Verified traveler
Very poor condition of the room, unacceptable especially considering I was able to peak into other rooms which were in a much better condition
Ricardo
Falto actitud
En recepción había un par de chicos, la chica medio con mala actitud, el chico muy amable y tratando que todo fluyera bien, esperaba una habitación un poco más bonita, aunque en realidad no estuvo mal
Carlos4mexico
Muy tranquilo y cómodo para descansar en su habitación amplia.
Cutberto
En buena ubicación, el personal muy amable y atentos.
Selene
Si no eres exigente. Te gustará
Buena ubicación, camas incómodas, no hay cabeceras pared fría, cuarto frío. Se escucha el ruido del comedor. Sábanas viejas, cobijas económicas.
Verified traveler
Pesimo servicio
No respetaron nuestra reservacion y nos dejaron sin habitación. Nos movieron a otro hotel de menor categoria. Despues de discutir negociamos un descuento que nos iban a depositar el lunes y aun no lo hacen. Pesimo servicio
Alejandro
Relajación y seguridad a buen precio
La habitación es muy bonita, en general sus instalaciones son buenas, aparte punto para los que gustan de los videojuegos cuenta con un xbox que puedes rentar por hora a un buen precio... Si pueden tener la oportunidad de quedarse en una habitación con vista al jardín no lo duden, el amanecer es muy bueno.
Alfredo
Tipo de camas
Yo pensé q nos darían dos camas matrimoniales fuimos de viaje mi hijo de 15 años y yo, pero nos dieron una cama grande, pues no Hera lo q esperaba
Location & surroundings
Hotel Jardines De Luz
Av Insurgentes 32 Barrio De Santa Lucia, 32, San Cristobal De Las Casas, Mexico
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Hotel Jardines De Luz
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