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Hacienda Valentino Boutique Hotel
Chiapas · Mexico
Avenida Josefa Ortiz De Domínguez, 44View location
9.4/10Excellent36 Reviews
Cleanliness9.8/10 9.8
Service9.8/10 9.8
Comfort10.0/10 10.0
Condition9.8/10 9.8
Amenities9.4/10 9.4
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hacienda Valentino Boutique Hotel
Experience the beauty of Mexican colonial architecture at Hacienda Valentino Boutique Hotel, a new treasure in the mountain town of San Cristobal de las Casas, Chiapas, Mexico.
Located just steps away from the Historic Center, this charming property boasts 10 contemporary rooms, each with its own unique design, and surrounded by full-grown Cyprus trees, which have been seamlessly incorporated into the hotel's design.
Savor a relaxing moment at the hotel's café/bar, El Colibrí, and immerse yourself in the tranquil ambiance of Hacienda Valentino.
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With a stay at Hacienda Valentino in San Cristóbal de las Casas (Santa Lucía), you'll be within a 10-minute walk of San Cristóbal de las Casas Cathedral and Santo Domingo Handicraft Market.
This hotel is 0.4 mi (0.7 km) from Church of San Nicolás and 0.5 mi (0.8 km) from Plaza 31 de Marzo. Make yourself at home in one of the 10 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Popular amenities
Free WiFi
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 45 to 250 per person
- Pet fee: MXN 500 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Santo Domingo Handicraft Market
0.3 km / 0.2 mi
Arches of Carmen
0.5 km / 0.3 mi
Foro Cultural Kinoki
0.6 km / 0.3 mi
Church of San Nicolás
0.7 km / 0.4 mi
Museo de San Cristóbal
0.8 km / 0.5 mi
San Cristóbal de las Casas Cathedral
0.8 km / 0.5 mi
Plaza 31 de Marzo
0.8 km / 0.5 mi
Church of San Cristobal
0.8 km / 0.5 mi
Mesoamerican Museum of Jade
0.9 km / 0.6 mi
Galeria Studio Cerrillo
1 km / 0.6 mi
La Merced Church
1.1 km / 0.7 mi
Regional Costume Museum
1.1 km / 0.7 mi
Centro Cultural de los Altos
1.2 km / 0.8 mi
Ex-Convent of Santo Domingo
1.2 km / 0.8 mi
Mayan Textile Center
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 10
- boutique hotel
- City centre
- Bus/Train station
- Entertainment Area
- Small pets allowed (under 5 kg)Extra charge
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
- 24-hour reception
- Late Check-out
- Mobile phone coverage
- Wi-fi
Show 30 more facilities & services
- Room service
- Multilingual staff
- 24-hour security
- Bellboy service
- Fireplace
- Smoke detector
- Garden
- Concierge
- Luggage room
- Dining area: 1
- Electric kettle
- Towels and bed linen
- Café
- Bar
- Restaurant
- Smoking area
- Highchairs
- Pub
- Breakfast
- Breakfast served to the table
- Hot breakfast
- Breakfast a la carte
- Late riser breakfast
- À la carte lunch
- Brunch
- À la carte dinner
- Breakfast and dinner
- Breakfast and lunch
- Vegetarian meal
- Vegan meal
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONY • 1 Bedroom • 28 m²DBL.BL-DX
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Hairdryer
- Internet access
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
Show all 24 amenities
- Balcony
- Terrace
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Slippers
- Make-up mirror
- Welcome pack
- Fan
- Cable TV
- Smoke detector
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHacienda Valentino Boutique Hotel
DOUBLE DELUXE WITH BALCONY
Room photos
12 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL-DX
Room amenities
- TV
- Hairdryer
- Internet access
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Balcony
- Terrace
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Slippers
- Make-up mirror
- Welcome pack
- Fan
- Cable TV
- Smoke detector
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXEQUADRUPLE • DELUXE • 1 Bedroom • 24 m²QUA.DX
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Smoke detector
- Housekeeping
- Shower: 1
- Hairdryer
- TV
- Internet access
- Tea and coffee making facilities
- Ironing set
Show all 21 amenities
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Slippers
- Make-up mirror
- Welcome pack
- Fan
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHacienda Valentino Boutique Hotel
QUADRUPLE DELUXE
Room photos
16 photosSelect a photo to open the full-screen viewer.
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Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Room amenities
- Smoke detector
- Housekeeping
- Shower: 1
- Hairdryer
- TV
- Internet access
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Slippers
- Make-up mirror
- Welcome pack
- Fan
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 24 m²DBL.DX-KG
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathroom: 1
- Housekeeping
- Smoke detector
- Cable TV
- Fan
- Welcome pack
- Make-up mirror
Show all 21 amenities
- Slippers
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Internet access
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHacienda Valentino Boutique Hotel
DOUBLE DELUXE KING BED
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Room amenities
- Hairdryer
- Bathroom: 1
- Housekeeping
- Smoke detector
- Cable TV
- Fan
- Welcome pack
- Make-up mirror
- Slippers
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Internet access
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hacienda Valentino Boutique Hotel
20
reviews shown
Genny
The location is wonderful, everything is very clean and beautiful. The restaurant is fabulous, and the staff was all very kind and friendly. The only downside was the \"tech\" part. The first day the heating didn't work, the wifi was poor in the ground floor rooms and to get the password we always had to run to reception, the safe didn't have batteries the first day and the second some electrical contact always made it activate so at night we had to open it and remove the batteries because it didn't let us sleep... Surely they must give these things need to be fixed, but otherwise they deserve the 5 stars we decided to give them anyway.
Jeremy
We were having car troubles when we tried to check out, and the staff went above and beyond to help us. They found a mechanic for us, and they also reviewed the entire night of security footage to verify if anyone had tampered with our vehicle. They were so kind and helpful, and they allowed us to checkout late while we waited for our car to be repaired.
Steven
Not only was the room and the facility awesome, but the staff were completely friendly and when above and beyond to make your experience as pleasant as possible.
ross
Nice place, especially for mexico
Selma
Great small hotel
Nice small hotel. Good breakfast.
Selma
Very nice comfortable stay
Our premium room was well appointed and comfortable. The host and all the staff were very welcoming and helpful, we were able to check in early in the morning as we had arrived to SC, and enjoy complimentary breakfast.
Slight negatives - whilst the bed was very comfortable and had a nice light duvet, the pillows I found too bulky to sleep on. I could not work the air con /heating system, even though I tried to follow the instructions provided.
All in all, very comfortable stay at Hacienda Valentino, a short walk away from all the central attractions in San Cristobal.
Slight negatives - whilst the bed was very comfortable and had a nice light duvet, the pillows I found too bulky to sleep on. I could not work the air con /heating system, even though I tried to follow the instructions provided.
All in all, very comfortable stay at Hacienda Valentino, a short walk away from all the central attractions in San Cristobal.
Irwin
The property has A/C and WiFi. Apart from this, it has an amazing restaurant that closes late! Which is convenient when coming back late from tours.
Juan
We had the most amazing experience in this hotel. It felt like home away from home. I stayed for 11 nights and my husband joined after the first 5 days. The hotel team accommodated every little one of our needs, even changing rooms because we preferred to be downstairs. The staff is so beyond nice and were very helpful with everything we needed and even more.
The food in the restaurant was the best we had in the area (do not miss their soups and pastas!!), and the sweet little attentions added to the experience. We were offered a very yummy breakfast on Sunday fresh from a French bakery in town! It was exactly what we needed, to start a cold Sunday.
On the last day, the taxi that we had booked to take us to the airport let us down, and the owners jumped in and saved the day by calling a person that they knew and who gave us the safest drive to the airport.
We can’t wait to come back to this hotel on our next trip to San Cristobal de las Casas
The food in the restaurant was the best we had in the area (do not miss their soups and pastas!!), and the sweet little attentions added to the experience. We were offered a very yummy breakfast on Sunday fresh from a French bakery in town! It was exactly what we needed, to start a cold Sunday.
On the last day, the taxi that we had booked to take us to the airport let us down, and the owners jumped in and saved the day by calling a person that they knew and who gave us the safest drive to the airport.
We can’t wait to come back to this hotel on our next trip to San Cristobal de las Casas
Salvador
It was the perfect place
José Ignacio
Great place with the best staff
Laura
What I liked about this property was that it felt really comfy the people working there were really kind and made you feel like home, the food was delicious the service was great and everything in general was really good.
Francis
Good
Edi
Espacio de la habitacion
jose alberto
No sabia que tuviera alberca, pero el desayuno buenisimo
Erick Fernando
Todo el concepto es muy bueno, la comida, las habitaciones muy cómodas y bonitas. Sin duda regresaría nuevamente
Herlinda
La propiedad tiene todo limpio y comodo pero el datalle que tuvimos de una mala comunicacion con un empleado y cuando quisimos hablar con el manejador, pues el no quiso hablar con nosotros. Asi que terminamos pagando por un tour que NO autorizamos. Todos se lavaron sin asumir responsabilidades. Y solo esa situacion me hace que no vuelva a ir a ese hotel. Otra cosita mas, ellos no atienden los lunes. No hay comida, no limpian los cuartos y nada funciona ahi. NUNCA reserven el lunes.
Monica
Excelente
Minha experiencia neste hotel foi otima, o atendimento é perfeito, muito limpo, otimas camas, espaço agradavel, cheio de detalhes feitos para agradar o hospede. Areas comuns bem organizadas, muito bonito, bem localizado. Um dos melhores hoteis da categoria que ja me hospedei.
daniela del carmen aquino
Está súper bonito, el servicio es excelente, y el restaurante hermoso y delicioso
Norbert
Very nice and calm place with excellent staff. Everyone is very kind and welcoming, the rooms are modern, clean and well-equipped. It’s the perfect place to stay
Norbert
Very clean, well equipped property with kind staff and calm ambient.
Location & surroundings
Hacienda Valentino Boutique Hotel
Avenida Josefa Ortiz De Domínguez, 44, San Cristóbal De Las Casas, Mexico
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Hacienda Valentino Boutique Hotel
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